Live-Out Housekeeper W11, West London
5 days ago
£50000–£55000 yearly
Full-time
London
Live-Out Housekeeper – W11, West London Location: Kensington & Chelsea, London (W11) Position: Full-time, Live-Out Housekeeper Start Date: ASAP – Urgent Start Working Pattern: Rota-based, Monday–Friday, Tuesday–Saturday or Wednesday–Sunday Shift Options: 6:45am–3:45pm, 9:00am–6:00pm or 11:00am–8:00pm Days Off: At least one full weekend off per month Position Overview Our private clients are seeking an energetic, experienced and detail-oriented Housekeeper to join an established household team within a high-end private residence in Kensington and Chelsea. The successful candidate will take pride in maintaining the property to an exceptional standard, ensuring all rooms and living spaces are immaculate, organised and beautifully presented. This is a hands-on role suited to someone who understands the expectations of a luxury private household and can work efficiently while maintaining consistently high standards. Occasional service duties will also be required, including serving lunch and dinner, assisting with entertaining and ensuring guests receive professional, discreet and attentive service. Key Duties and Responsibilities Housekeeping and Property Maintenance • Maintain exceptional cleanliness throughout the residence, including bedrooms, bathrooms, living areas, kitchens and shared spaces., • Carry out daily cleaning duties, including dusting, vacuuming, mopping, polishing and sanitising surfaces., • Undertake detailed and deep-cleaning tasks as required, ensuring all areas are maintained to the highest standards., • Make beds to an impeccable standard, change bed linen and replenish towels and guest amenities., • Keep all rooms tidy, organised and presentable throughout the day., • Identify and report any maintenance issues, damage or items requiring attention. Laundry and Wardrobe Care • Manage all household laundry, including washing, drying, ironing, steaming and folding garments and linens., • Provide specialist care for delicate fabrics, designer clothing and luxury garments., • Maintain wardrobes, drawers and dressing rooms in an organised and orderly manner., • Ensure clothing and household linens are stored appropriately and presented to a high standard., • Monitor laundry and linen supplies, ensuring items are replenished when required. Household Organisation • Maintain pantry supplies and assist with kitchen organisation., • Monitor household consumables and cleaning products, reporting when stock is running low., • Assist with receiving deliveries and ensuring items are stored correctly., • Prepare guest bedrooms and bathrooms ahead of visitors' arrivals., • Ensure the household runs smoothly by anticipating the family's needs and taking initiative without constant supervision., • Work collaboratively with other household staff to ensure duties are completed efficiently and standards remain consistent. Luxury Surfaces and Specialist Cleaning • Demonstrate care and knowledge when cleaning delicate and high-value materials, including marble, natural stone, hardwood, antiques, crystal, glass and specialist finishes., • Use appropriate cleaning products and techniques to protect valuable furnishings, surfaces and household items., • Handle possessions with care and report any damage or concerns immediately., • Maintain a high level of presentation across all areas of the property. Guest Preparation and Service • Assist with household entertaining and prepare dining and guest areas as required., • Provide occasional butler-style duties, including serving lunch and dinner., • Set and clear tables to a high standard and ensure dining areas are presented appropriately., • Deliver polite, professional and discreet service to the family and their guests., • Support the wider household team during events, visitors' stays and periods of increased activity. Professional Standards and Teamwork • Follow household procedures, cleaning schedules and health and safety requirements., • Maintain strict confidentiality and respect the family's privacy at all times., • Work effectively as part of an established household team while being confident working independently., • Communicate professionally with colleagues and report any issues promptly., • Maintain a smart, professional appearance and a consistently positive attitude., • Complete tasks within the allocated shift while ensuring quality is never compromised. Candidate Expectations The ideal candidate will: • Have proven experience as a Housekeeper within a luxury private household, UHNW residence or five-star hotel., • Demonstrate exceptional attention to detail and a genuine passion for housekeeping., • Be energetic, hardworking, organised and proactive, with a hands-on approach to daily duties., • Have experience caring for luxury furnishings, delicate fabrics and specialist surfaces., • Be confident managing laundry, ironing, wardrobe organisation and guest-room preparation., • Have experience with serving food and providing professional service, or be willing and confident to undertake occasional service duties., • Be discreet, trustworthy and respectful of the family's privacy., • Be reliable, punctual and able to manage time effectively., • Work well within a team and communicate clearly and professionally., • Demonstrate flexibility and adaptability when working across different shifts and rota patterns., • Be comfortable working weekends as part of the agreed schedule, with at least one full weekend off each month., • Take initiative, anticipate household needs and maintain high standards without requiring constant direction., • Be committed to building a positive working relationship with the existing household team. Working Pattern and Flexibility The role operates on a rotating schedule, with working days allocated in advance. Candidates must be flexible to work one of the following patterns: • Monday to Friday, • Tuesday to Saturday, • Wednesday to Sunday Available shifts are: • 6:45am–3:45pm, • 9:00am–6:00pm, • 11:00am–8:00pm Candidates must be comfortable working across the available shift patterns as required, with at least one full weekend off per month. Start Date ASAP – an urgent start is required. We are looking for a committed, professional and experienced Housekeeper who can integrate into the household team quickly and contribute to the smooth running of this exceptional private residence.
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