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Closing date: 18-09-2025 Customer Team Leader Location: Westwood Lane, Blackfen, DA15 9PS Pay: £15.24 per hour including London allowance Contract: 14 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you’ll do • Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations, • Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected, • Make sure that the store remains safe, legal, and fully operational, • Manage diligence checks and stock accuracy to make shopping a great experience for our customers, • Support your store manager by deputising when they’re not working and delivering a variety of HR processes, • Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback, • Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community planThis job would suit people who have, • A genuine care for the needs of customers and members, • The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor, • Great people skills, with the ability to build positive relationships with customers and colleagues, • Strong organisational and problem-solving skills, • A desire to learn, grow and develop your leadership skills, • The flexibility to work a range of different shiftsWhy Co-op?, • Full, paid training and dedicated support for your personal development and career progression, • 30% discount on all Co-op products in-store plus 10% discounts on all other brands, • A pension scheme with up to 10% employer contributions, • Wagestream– a money management app giving you access to a percentage of your pay as you earn it, • 36 days of holiday (including bank holidays, pro rata for part time colleagues), • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations, • 24/7 employee assistance service, • Rotas shared three weeks in advance and accessible on your phone

Maintain and develop an excellent knowledge of wine, wine suppliers and attend wine tastings. Experience - Previous experience as a Wine Manager or Head Sommelier. Provide detailed descriptions of wine for training purposes – your descriptions will always strike balance between technical, personal

The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer se

A leading asset manager is embarking on a cloud-based data transformation and is seeking a skilled Snowflake/Azure Data Engineer to support the delivery of a scalable, secure, and insight-ready data platform. This greenfield initiative will enhance capabilities across investment operations, risk, compliance, ESG reporting, and portfolio analytics. This role offers the opportunity to work closely with technical leads and senior business stakeholders, owning core aspects of Azure-native data pipeline development, with Snowflake playing a key role in the modernisation roadmap. INSIDE IR35 3 DAYS ONSITE AT THE OFFICE IN LONDON Responsibilities: * Snowflake Ownership: Take the lead in designing, developing, and optimising data pipelines, models, and workflows in Snowflake, with responsibility for performance, cost-efficiency, and governance. * Optimise query performance and storage efficiency using Snowflake features such as clustering, partitioning, and resource monitoring. * Azure Data Engineering: Build and orchestrate ETL/ELT pipelines using Azure Data Factory, with staging and transformation pipelines integrating into Snowflake and Azure SQL. * Technical Collaboration: Work alongside architects and engineering leads to implement secure, well-governed, and performant data infrastructure - leveraging tools like Git, Terraform, DBT, and CI/CD pipelines. * Data Engineering: Design and implement ETL/ELT pipelines, transformation logic, and robust ingestion processes from various internal and third-party sources. * Support integration with investment systems, including Aladdin, where applicable, and help facilitate consistent and reliable data across platforms. * Governance & Optimisation: Implement best practices in data security, access controls, lineage tracking, and cost-efficient compute/storage optimisation in Azure and Snowflake. Experience: • Expert in developing data models, procedures, pipelines, Streams, Tasks, and secure data sharing in Snowflake, • Experience with optimising Snowflake performance, including virtual warehouses, clustering, partitioning, and cost controls, • Strong understanding of Snowflake architecture, security (RBAC), and governance, • Strong practical experience with Azure Data Factory, Azure SQL, Azure Data Lake, and Azure DevOps, • Proficiency in SQL, performance tuning, and ETL/ELT techniques for large datasets, • Familiarity with DBT (preferred) or other transformation frameworks, • Proficient with Git-based workflows, Terraform, and CI/CD pipelines, • Aladdin Exposure, Knowledge of Aladdin Data Cloud (ADC) or similar investment data platforms is a bonus., • Proven experience in a buy-side or investment management environment, • Understanding of front-to-back investment data flow is a strong plus

About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine. Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Key Responsibilities: • Analysis of new and review credit proposals for corporates, banks and sovereigns as 2nd Line of Defence; prepare Independent Credit Assessment for Management Credit Committee and support day to day excess / unauthorised activity controls., • Support the team effort to manage daily limits, collateral and flow of drawdown requests., • Support Risk Management in upgrading credit risk policies, processes and controls., • Critically assess existing procedures, identify control gaps / weaknesses and suggest ahead of implementing practical solutions. Specific Responsibilities: • Independently assess and challenge (as 2nd line of defence) credit applications for a variety of counterparties including corporates, banks and sovereigns., • Analyse financial information such as annual reports, management accounts and cash flow statements and provide thorough assessment of credit worthiness and appropriateness of ratings., • Facilitate drawdown requests, daily limit reports, collateral and excess / unauthorised activity management., • Identify and follow up on day to day account controls with respective managers., • Perform periodic reviews of existing non-bank, bank and country credit counterparties., • Work closely with Risk Administration team regarding loan documentation and other workflow matters., • Assist in the management of all necessary documentation involved in the credit application and the documenting of facilities., • Suggest and implement better credit risk assessment metrics and techniques., • Communicate the Bank’s Strategy with the 1st Line of Defence and give clear credit advice aligned to the Strategy., • Assisting with wider up-skilling of credit knowledge across both 1st Line of Defence and Credit Risk teams, by developing, preparing and conducting relevant training and workshops., • Produce management information and reports for EXCO, Management Credit Committee, Board Risk Committee, and the Board., • Assist the Manager in the analysis of KRIs to identify areas of risk in the operating environment and work with Market and Operational Risk to ensure that appropriate action is taken., • Assist the Finance Department through the validation of External Ratings for IFRS9 calculations and ECL. Additional responsibilities: • Supporting the Manager, Credit Risk and Documentation and the Chief Risk Officer where necessary including ECL returns., • Providing relief across Credit Risk during any absences., • Keep up to date with industry best practice, key market developments (including Nigeria) and regulatory developments., • Proactively develop ‘Identification and monitoring’ on all aspects of Credit Risk., • Complying with the FCA/PRA’s Individual Conduct Rules, as outlined below., • To “live” the values of the Bank and be a valuable team member. Skills Required: • ACCA/CIMA qualified, CFA finalist, Master of Credit Risk or equivalent are all advantageous qualifications., • Credit risk trained and have prior analytical experience (>5yrs)., • Knowledge of legal, compliance, accounting and market-risk related issues involved in the approval of credit., • Knowledge of domestic Nigerian/ Ghanaian markets and of other sub-Saharan African markets is desirable., • Able to communicate credit assessment challenges confidently with Senior Management including at the Management Credit Committee level., • Experience or exposure to working in a Trade Finance environment., • Driven, ambitious, self-starter who can grasp a concept quickly and deliver a reasoned investigation and analysis., • Strong understanding of the control environment and operating within it., • Strong communication and presentation skills., • Good understanding of current AML/KYC requirements., • Good IT skills - Microsoft Office package. This is a 9 Month FTC position, paying up to £70,000 based on experience.

About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine. Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Role Purpose: The purpose is to ensure execution of the regulatory compliance arrangements including the provision of advice and ensure that Zenith Bank (UK) Ltd (“ZBUK”) operates within a strong and positive compliance culture. Working with the CCO to develop, implement and monitor Compliance monitoring, strategy and policy for ZBUK; and to support the CCO in overseeing the evaluation, measurement, monitoring and management of regulatory risks enterprise wide. In addition, to ensure the Bank’s regulatory framework remains robust and ensure all returns and policies are tracked. Ensure that the Compliance policies comply with legal and regulatory requirements. Key Tasks and Duties: Day to day management of regulatory compliance- Tasks & Duties Responsibility for managing the daily regulatory routine tasks: • Review regulatory updates from multiple Regulators and communicate to the relevant teams across the Bank, • Provide management transparency and overall assurance in the Regulatory return process within Zenith Bank, DIFC and Paris branches through thoughtful presentation of dashboards, regular reports, and ad-hoc management information as needed., • Provide advice on any regulatory matters and/or regulatory communications, • Review of regulatory returns across the Bank including Dubai and Paris Branches to ensure accuracy of the data presented., • Monitor, review and track all policies for the Bank including multiple jurisdictions of UAE and France, • Keep abreast, analyse, and communicate policy and market developments in regulatory reporting to relevant stakeholders including senior management on a timely basis., • As part of the 2nd LoD role, review, and challenge all the regulatory returns (and the processes that underlie their production) required for the Bank of England, the Financial Conduct Authority, and the Prudential Regulation Authority (among others)., • Review and approval of new communications and financial promotions, • Assisting the CCO with the Weekly Compliance Update to Exco, • Undertaking a weekly review of Risk Events to scan for potential complaints, • Undertaking a weekly review of a sample of Treasury dealer chat messages, • Undertaking a monthly review of the Complaints Register, • Undertaking a 2nd line check of the monthly ISEM prepared, • Undertaking a monthly review of the Management Responsibilities map, • Undertaking a quarterly review of investment documentation obtained from our clients, • Undertaking a quarterly review of client MiFID categorisations, • Undertaking a quarterly review of investment trades for suspicious transactions, • Undertaking a quarterly review of Personal Account Deals for unusual price movements, • Undertaking a quarterly review of CASS Reconciliations, • Undertaking a quarterly review of expenses claims, • Undertaking a quarterly review of hold mail, • Undertaking a quarterly review of the gifts and hospitality register, • Undertaking reviews of suitability of personal recommendations at appropriate intervals, • Coordinating the annual gifts/hospitality and Personal Account Dealing undertakings, • Assisting the CCO with the preparation of the Quarterly Board Regulatory Update, • Assisting the CCO with the ACC Update on changes to policies and procedures, • Undertaking a quarterly review of staff routinely in contact with the regulators, • Undertaking a quarterly review of potentially obsolete staff records, • Submitting the Professional Standards Data Report to the FCA, • Submitting the annual Fee Tariff Data Report to the FCA, • Preparing the CASS 10 Review and Custodian Selection for the Board, • Preparing the CASS 10 Annual Compliance Report to the Board, • Undertaking the Annual CASS6.3 Review of Custodians, • Undertaking the annual review of CASS Procedures, • Undertaking the annual review of CASS Reconciliation Frequency rationales, • Undertaking an annual review of relevant manuals, procedures and policies, including the Compliance Manual, Regulatory Investment Manual, CASS Manual and Accountability Policy., • Undertaking an annual review of the Bank’s Execution Policies, • Preparing and submitting all regulatory returns to the FCA, • Working with the CCO to complete the annual Compliance and CASS Risk Assessments (The list of Compliance Routine Tasks is non-exhaustive and will be updated from time to time in line with the Bank’s requirements in relation to identified emerging risks and industry/regulatory trends.) • Working with the CCO to ensure that the Compliance Monitoring Programme, Routine Compliance Tasks Schedule and Risk Register reconcile and remain appropriate and up to date, • Keeping up to date with relevant legislative and regulatory updates and ensuring these are implemented within the Bank’s systems and controls, • Providing advice and guidance to other departments on regulatory matters, • Working with the CCO to facilitate the development of a compliance culture which is conducive to minimising the risk of regulatory failure and the resultant reputation damage, • Taking action to remedy any breaches that occur, • Maintaining an interest and involvement in broader Compliance Department knowledge and activities for the purposes of assisting the CCO and & Deputy Compliance Manager as and when required., • Assisting the CCO and with other matters that may arise from time to time. Experience and Education: • Relevant degree-level qualification – Compliance or LLB preferred qualification, • Minimum of 4 years of relevant industry experience., • Good knowledge of the legal and regulatory framework and the regulatory environment., • Good knowledge of financial services products., • Sound generalist compliance knowledge. Skills and Competences Required: • Excellent team working and interpersonal skills., • Ability to balance business/market needs with regulatory and reputational risk., • Excellent oral and written communication skills., • Assertive and persuasive, with the ability to challenge but retain colleagues support., • Strong organising, planning and prioritising skills., • Ability to work under pressure., • Ability to analyse and interpret complex information., • Ability to work on own initiative., • Ability and willingness to take on new tasks., • Ability to meet deadlines and achieve agreed targets., • Ability to be flexible and adaptable to changing demands., • Investigative and questioning nature. This is a permanent position paying up to £75,000 based on experience

About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine. Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Responsibilities • Issuance and checking of letters of credit and guarantees, • Processing of payments under confirmed, unconfirmed Letters of credit., • Confidence in relating with other corresponding banks to solve corresponding bank issues, • Confidence in relating with other banks in the establishment of RMA keys, • Knowledge of loan booking and loan administration., • Processing of clean Reimbursement., • Processing payment under LC discounting., • Reconciliation of all LC cash collateral accounts and Suspense accounts, • Processing of Bill for collection payment and sending advices to clients., • Review and investigation of Nostro reconciliation to clear outstanding items., • Advising debit advices to clients after payments., • Knowledge of Letters of credit and LC and LC amendment, • Confidence in advising letters of credit, • Knowledge of document checking., • Handling payments’ queries and investigations from clients and correspondent banks., • Ensuring that the Bank’s procedures on Anti-Money Laundering are followed at all times., • Authorising payments., • Processing and or authorising of LC Refinances, • Other responsibilities assigned. Skills and Knowledge Required: • Excellent verbal and written communication skills, • Good Knowledge of use of Excel and MS-word, • Good time management, • Good team player, • of SWIFT, • Knowledge of UCP600, • Accuracy and efficiency, • Analytical and problem solving skill, • Attention to details, • Sound Knowledge of Letters of credit., • Possess a first degree, • CDCS qualification is an added advantage This is a 12 month fixed term contract paying up to £55,000 based on experience.

Who are we? Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers’ legs. Ki’s mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days. Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years. Ki’s teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons. What’s the role? We’re looking for an experienced Senior Product Manager to build an industry leading capability that allows Ki and our capacity partners to manage their portfolio of risks. At the core of the challenge is to ideate and deliver a complete portfolio and exposure management capability that leverages Ki's data, algorithm and internal expertise. The product will use statistical modelling techniques, visualisation and workflows to deliver a real time view of Ki's exposure to various natural and non-natural catastrophes across the entirety of our book. The role is inherently cross functional, high profile and technical. You will be expected to work with the different functions within Ki including Underwriting, Marketing, Operations, Exposure Management and Portfolio Management. You will also need to be comfortable with modelling methodologies and data structures to help make trade-offs and consider options when building the roadmap. Principal Accountabilities: • Articulate longer term product direction: Set out the strategic and technical direction for our portfolio and exposure management capabilities, to meet the needs of Ki, insurer partners, and our regulators, and give them confidence that we have a market-leading risk management product., • Effective product discovery: Employ your strong product skillset to identify the best problems to solve, leading insight gathering with key external partners, and chart a path to delivery in tandem with user research, engineering, and other stakeholders, • Prioritise squad focus areas: With a bias for data-informed reasoning, strike a balance between foundational work to deliver near term value and longer term priorities that take us closer to our target state – and ensure that the process has been collaborative and clear to others, • Support product delivery: Encourage effective delivery by validating key assumptions through iterative research and development and supporting the squad to make appropriate trade-offs on scope, impact and timing, • Articulate the commercial value of the roadmap: Leverage deep commercial understanding, both in terms of how Ki operates and the market opportunity we’re seeking to capitalise on, to communicate the value of the work we do, • Stakeholder alignment: Drive the discussion with stakeholders across the business on what capabilities will most meaningfully move the business towards both near term and longer term strategic goals and clearly communicate progress towards those goals., • Work with the Product Management community: Engage openly with the broader Product organisation to identify opportunities for cross-benefit and mitigate against dependencies where possible Required Skills and Experience: • You understand how value is generated in an insurance business and are commercially minded. However, a background in insurance is not necessary, but exposure to other algorithmically powered products (eg. advertising, capital markets, trading, etc) would be an advantage., • You’ve applied both theory and practical experience to effectively deliver products, building a versatile toolkit adaptable to diverse situations., • You are comfortable talking and understanding technical architecture and statistical techniques, in addition to working directly with customers on how to use the product., • You have a strong track record of taking products from concept to successful outcomes, with a solid grasp of the mechanics behind it., • You’ve faced failure, learned from it, and used it to grow., • You’re naturally inquisitive and driven by a desire to learn and explore., • You excel in navigating ambiguity and focus sharply on finding solutions to real-world problems., • You’re an exceptional communicator with experience engaging senior stakeholders effectively., • You’re proactive, pragmatic, and thrive on using your initiative to drive outcomes., • Experience and understanding of specialty insurance, and how portfolios of business are managed, is a bonus. Our culture Inclusion & Diversity is at the heart of our business at Ki. We recognise that diversity in age, race, gender, ethnicity, sexual orientation, physical ability, thought and social background bring richness to our working environment. No matter who you are, where you’re from, how you think, or who you love, we believe you should be you. You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals. If this sounds like a role and a culture that appeals to you, apply now!

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