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White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do * Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment * Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals * Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time * Drive for effective delivery with pace and precision across the different outcome teams * Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains * Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. * Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes * Stay up to date with the latest relevant changes in regulation and enterprise process * Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices * Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices * Support the career growth and development of the team What we’re looking for * You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance * You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. * You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business * You’re passionate about recruiting and developing great engineering talent * You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. * You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) * You’ll be aware of the latest native developments within AWS and have real world experience * You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice * You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance * You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs * Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry * Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Top Legal 500 located in the heart of the City are currently seeking an Employment Law Solicitor of 4-6 years PQE. This is your chance to work in an environment that values innovation, collaboration, and growth. The Firm: Leading law firm with an office in Central London as well as in West Yorkshire, recognised by Legal 500 and Chambers UK are specialists in their fields of Litigation, Employment, Property Litigation and Projects. Responsibilities for this Employment Law Solicitor role: • Manage day-to-day caseload of contentious and non-contentious employment matters, • Advise on misconduct, sickness absence, grievances, TUPE, and restructures, • Conduct Employment Tribunal litigation up to hearing stage, • Draft and negotiate Settlement Agreements, • Provide advice on industrial relations and strike action, • Deliver training sessions to clients on employment topics, • Support partners on complex matters and contribute to business developmentDesirable experience for this Employment Law Solicitor role:, • Knowledge of Pensions law and data protection, • Experience conducting investigations on behalf of clientsPerson specification for this Employment Law Solicitor role:, • 4-6 years PQE an an Employment lawyer and admitted to practice within England & Wales, • Academic background with 2:1 at degree level or equivalent, • Highly focused, • Strong technical ability and commercial awareness, • Excellent communication and client relationship skills, • Ability to prioritise and manage multiple deadlinesBenefits for this Employment Law Solicitor role:, • Competitive salary to be discussed at interview plus a bonus structure, • 25 days holiday, • Private Healthcare, • Life Assurance, • Auto enrolment pension For more information please contact Victoria Kemp quoting reference 37541 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

About the Role: Grade Level (for internal use): 11 The Team: Product Platform Design (PPD) is responsible for the design, build, and evolution of SPDJI's core product platforms that support index creation, calculation, rebalance, analytics, and distribution. PPD operates using a product-led, service-based delivery model and is organised into value streams aligned to major business domains. The team works closely with Index Management, R&D, Operations, and Technology to deliver scalable, reusable platforms that support the full index lifecycle across asset classes. Responsibilities and Impact: We are recruiting a Product Owner to join the Equity value stream within the Product Platform Design (PPD) organisation. This is a hybrid Product Owner / Business Analyst role, working closely with the Value Stream Lead to shape product direction while owning the detailed definition, prioritisation, and delivery of work for one or more agile teams. The role requires strong understanding of the index business, hands-on engagement with technology teams, and the ability to translate requirements across Index Management, R&D, Technology, and Operations. • Partner with the Value Stream Lead on roadmap input and prioritisation, • Gather, analyse, and translate business requirements into epics, features, and user stories, • Own and manage the team backlog in Azure DevOps (ADO), • Define acceptance criteria and support agile ceremonies, • Act as a translator between business and technology, tailoring communication for different audiences, • Perform hands-on user acceptance testing (UAT), • Identify cross-platform dependencies and collaborate with other Product Owners across PPD, • Support delivery in a service-based, multi-team operating model What We're Looking For: Basic Required Qualifications: • Experience as a Product Owner, Business Analyst, or hybrid PO/BA in an agile environment, • Strong understanding of index products and operational workflows, • Comfortable engaging in technical discussions and simplifying complexity, • Experience managing backlogs using ADO or equivalent tools This role is suited to a PO who: • Has deep asset-class knowledge (e.g. fixed income market data, corporate actions, classifications, calendars), • Understands how asset-specific data nuances impact index calculation, rebalance, and analytics platforms, • Can translate asset-class requirements into reusable data services rather than bespoke solutions, • Works closely with value-stream POs (e.g. T3, FI3, multi-asset) to manage dependencies and sequencing, • Advocates for data quality, timeliness, and operational robustness from an asset-class perspectiveThe PO must strike a balance between representing asset-class needs and protecting the integrity of the shared data platform. Success requires strong domain expertise, pragmatic decision-making, and the ability to influence without fragmenting the platform into asset-specific silos. About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 ® and the Dow Jones Industrial Average ® . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf " describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group)

We are looking for a Senior Strategy Consultant (full time, fixed term contract) to drive strategy across CX, CRM, loyalty, and data-enabled marketing transformation. This role will partner with senior stakeholders to shape strategy, build frameworks and roadmaps, and ensure that recommendations can be operationalised in practice across channels, data platforms, and technology ecosystems. This is a senior, hands-on strategic role - not just high-level visioning. You will work across levels of abstraction, from business ambition to tactical initiatives, and you will be accountable for ensuring strategy connects to measurable business outcomes. What You’ll Do Shape Customer & Growth Strategy ● Partner with senior stakeholders to define business objectives, growth priorities, and measurable KPIs ● Develop clear strategic pillars and structured frameworks that connect customer ambition to commercial outcomes ● Identify high-value opportunities across CX, CRM, loyalty, and data-enabled marketing Translate Strategy into Roadmaps & Actionable Plans ● Lead structured discovery and requirements gathering to systemise use cases and prioritise initiatives ● Translate high-level ambitions into phased roadmaps, tactical initiatives, and defined sub-KPIs ● Design future-state blueprints spanning customer journeys, data, technology, and operating models Enable Data & Martech-Driven Execution ● Define how CDP, CRM, AI, analytics, and marketing orchestration capabilities support strategic objectives ● Ensure strategy translates effectively across owned and paid channels ● Work closely with delivery and technical teams to ensure recommendations are feasible, scalable, and execution-ready Drive Measurement & Value Realisation ● Establish performance frameworks that connect initiatives to business impact ● Ensure operational detail and use cases clearly align with prioritised business goals ● Track impact and continuously refine strategy based on measurable results How We Support You We provide a collaborative environment where you can grow your strategic leadership, work with diverse business challenges, and make a tangible impact on how organisations design, measure and deliver customer experiences. What We’re Looking For Experience & Expertise ● 8+ years specifically in strategy, CX, CRM, loyalty, or martech transformation roles - ideally within consulting, agency or strategic client teams ● Experience shaping and presenting strategic frameworks, roadmaps and blueprints ● Strong understanding of data-enabled decisioning, analytics, and customer platforms ● Practical experience with CRM strategy and customer lifecycle thinking - hands-on strategic experience with loyalty programmes is preferred ● Ability to translate insight into strategic recommendations and actionable plans ● Proven experience leading strategy across complex marketing or CX transformation programmes ● Collaboration with cross-functional teams and technical stakeholders ● Broad experience and interest across key marketing disciplines, including insight, strategy, innovation, CX, and e-commerce and AI. Skills & Approaches ● Structured, analytical thinker with the ability to think across business, data and technology layers ● Excellent communicator who can build strong, trusted relationships with senior stakeholders ● Proactive, ideas-driven, with a bias toward leading strategy rather than purely responding to framed tasks ● Whilst being ideas driven, the right candidate will also understand the importance of being data driven, and is able to strike the right balance between the two ● Skilled in turning ambiguity into clarity and aligning teams around priorities Mindset & Working Style ● Business-impact oriented — every recommendation must connect to a measurable outcome ● Comfortable operating at multiple levels: strategic vision → tactical execution → performance measurement ● Collaborative with delivery partners, and able to simplify complexity without losing substance ● Outcome focused, with a commitment to delivering meaningful value for clients About Us We are a leading data-driven strategy and customer experience organisation that helps modern brands unlock the full potential of their customer data, technology, and experiences. We believe that great customer experiences are rooted in deep insight, measurable outcomes, and intelligent use of data and martech. We design and execute enriched customer experiences that drive performance at the individual and business level, through the winning blend of human expertise, cutting edge technology and AI, and customer data. Operating in a privacy-first, first-party data world, we help clients move beyond fragmented marketing towards intelligent, connected customer experiences. Our approach is pragmatic and impact-led — we don’t just define what could be done; we shape how it will be delivered, embedded, measured, and continuously optimised.

Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of users and be part of the journey that makes us a true super-app. Our mission is to make people’s lives easier by enabling meaningful connections—from sharing precious moments with family, to managing business relationships and pursuing passions. We are also rapidly expanding our ecosystem into the fintech space with Viber Pay simplifying how our global community manages and moves money. We’re looking for an experienced, highly analytical Product Manager in the Fintech domain who can turn complex data into actionable product initiatives. You will own the strategy, roadmap and execution for how millions of users discover, activate and stick with Viber Pay / Viber’s fintech products. You will work at the intersection of product-led growth, compliance, marketing, fraud, and legal across multiple markets. Product Managers at Viber lead all aspects of their product and drive cross-functional teams to deliver outcomes. You will own the product backlog, UX, and feature definition, continuously striving to improve KPIs through rigorous experimentation and data analysis. You will be part of a dedicated squad, working closely with Engineering, Data, Design, Marketing, and Support teams to prioritize development based on quantitative impact. You will be the analytical mastermind behind our top-of-funnel conversion, geographic expansion, and the delicate balance between a frictionless user experience and robust compliance. We are open to candidates with experience in either onboarding/growth and cards (or one of these areas), with a strong focus on mobile user experience and data-driven decision-making. *We're working in a hybrid model Responsibilities • End-to-End ownership: Drive the product lifecycle from ideation to launch for all fintech onboarding and growth initiatives. Define clear success metrics, own the KPIs, and continuously iterate based on post-launch performance data., • Maximize conversion through experimentation: Optimize the top-of-funnel and redesign landing pages using rigorous A/B testing, cohort analysis, and funnel tracking., • Eliminate friction relentlessly: Dive deep into behavioral data and user journey mapping to identify critical UX bottlenecks, systematically streamlining data entry and collection to reduce drop-off rates., • Card Lifecycle Management: Define and manage the end-to-end user journey for physical and virtual cards from application and issuance to spend management and card controls., • Integrate compliance intelligently: Build elegant user flows that meet strict Risk, Fraud, and KYC requirements using data to strike the perfect balance between security and seamlessness., • Scale globally: Lead product readiness for new geographic markets by analysing local market data, user trends, and regional fintech behaviors., • 4+ years as a Product Manager in the Fintech or Consumer Payments space, with specific experience in Growth/Onboarding and/or Card products (digital wallets, or card management)., • Strong B2C Mobile App experience with a deep, quantitative understanding of mobile user behavior and UX optimization., • Exceptional Analytical Skills: A proven track record of using product analytics platforms (e.g., Mixpanel, Amplitude), BI tools (e.g., Tableau, Looker), and SQL, to diagnose funnel bottlenecks , build hypotheses, run experiments, remove product friction and drive growth., • Cross-Functional Leadership: A strong leader with excellent interpersonal skills who can use data to build consensus and drive alignment across diverse teams., • Direct experience with KYC/AML onboarding flows and driving growth for digital banking app with millions of users, • 0 to 1 consumer product experience - you’ve built something from scratch

Assistant Company Secretary - 12 month FTC We are partnering with a global renewable energy company operating across the full energy value chain, with a strong upstream presence. This forward-thinking organisation is a recognised market leader in the energy transition. The Role You will support the delivery of core company secretarial, corporate governance, and compliance services across a complex, multinational group structure. Key Responsibilities • Provision of company secretarial services including board/shareholder documentation, minutes, and statutory accounts, • Corporate governance, compliance, statutory record maintenance, and corporate filings, • Supporting corporate restructuring activities including liquidations, strike-offs, and reorganisations, • Assisting on ad-hoc projects including acquisitions, constitutional document reviews, and group restructuring, • Adherence to HSE policies and ethical compliance standards What You'll Need • 2 - 5 years PQE, • Law degree, Masters, Diploma, • Part or fully qualified ICSA/CGI (or equivalent) - desirable, • Previous company secretarial experience, • Strong communication skills

For our client, a leading luxury architecture and interior design practice renowned for creating characterful spaces that reflect the individuality of their clients, we are seeking a Senior Interior Designer. With a dedicated team of 50 specialists, including architects, interior designers, and technicians working seamlessly under one roof, the studio offers a truly holistic, multi-disciplinary approach. This synergy allows them to strike the perfect balance between architecture and interior design, ensuring every project is beautifully cohesive from the outside in. This is an exciting opportunity for a designer with a refined aesthetic, excellent FF&E knowledge, and a proven track record of managing high-end projects from concept through to completion. The successful candidate will be responsible for creating engaging design concepts, mood boards, and presentations tailored to client needs and preferences, while leading the delivery of both large and small-scale interior design projects to the studio’s high standards of quality and sophistication. Acting as a professional brand ambassador, you will build and nurture strong client relationships and represent the studio externally. You will collaborate closely with the wider team, driving projects to be delivered on time, within budget, and to exceptional standards. Mentoring and inspiring junior designers will be a key part of the role, helping to foster both creativity and professional development. In addition, you will coordinate with suppliers to source and specify premium materials, furniture, fixtures, and finishes, while maintaining strong relationships with artisans and partners. The role also involves overseeing project budgets and timelines, ensuring smooth and timely delivery within financial constraints. Regular site visits, reviews, and inspections will be required to guarantee design integrity and flawless execution across all stages of the project. We are looking for someone with proven experience in high-end residential interiors, a strong design sensibility, and excellent attention to detail. Advanced FF&E skills and proficiency in AutoCAD, Adobe Suite, and SketchUp are essential. You should be a natural leader and team player, capable of inspiring and managing a creative team. If you are a confident and driven designer with a passion for delivering beautifully crafted interiors and leading design teams, we would love to hear from you. Please apply with your CV and portfolio. This role offers one day of working from home per week. To see all our current job vacancies please visit our website or you can also register for our weekly email job alert update which keeps you updated on any new roles that come in.

Title: Scenic Project Manager Location Central London Salary: £40,000 - £55,000 (DOE) Job Type: Permanent, Full Time A leading creative production and fabrication company within the live events, theatre, and experiential marketing industry is looking to appoint an experienced Scenic Project Manager to join their growing scenic and fabrication team in London. This is an exciting opportunity for a technically strong, detail-driven project manager with a background in scenic build, exhibition fabrication, or theatrical production, who thrives in fast-paced, creative environments. The Role As Scenic Project Manager, you will take full ownership of scenic projects from initial concept and costing through build, installation, and strike. Acting as the central point of contact between creative teams, clients, production managers, and an in-house scenic workshop, you will ensure projects are delivered on time, on budget, and to the highest quality standards. A key element of the role is working in close partnership with the Workshop Manager, ensuring designs are buildable, efficient, commercially viable, and safely executed while maintaining exceptional creative output. Key Responsibilities Project Management & Delivery • Manage scenic projects across all phases: concept development, costing, scheduling, fabrication, installation, and de-rig, • Own project scope, budgets, timelines, and client expectations, • Ensure clear communication between creative, production, workshop, and external stakeholders Technical & Scenic Expertise • Interpret and work from technical drawings, CAD files (AutoCAD, Vectorworks) and 3D models (SketchUp), • Apply strong technical knowledge of scenic materials, construction methods, and fabrication techniques, • Oversee carpentry, metalwork (welding, cutting, grinding), rigging principles, scenic painting, prop making, and finishing, • Ensure all scenic elements meet quality, safety, and design standards Leadership & Collaboration • Lead, develop, and motivate scenic and fabrication teams, • Support efficient workshop workflows in collaboration with the Workshop Manager, • Maintain a calm, methodical approach under tight deadlines and changing priorities Budget, Safety & Quality Control • Track and control project costs to ensure commercial viability, • Maintain a strong focus on health & safety and safe workshop practices, • Deliver consistently high-quality scenic output with excellent attention to detail Skills & Experience Required • Proven experience as a Scenic Project Manager, Scenic Supervisor, or Technical Project Manager within events, theatre, exhibitions, or live production, • Strong hands-on knowledge of scenic fabrication, materials, and workshop processesConfident using power tools, hand tools, and workshop machinery (table saws, routers, panel saws, etc.), • Excellent organisational, time management, and stakeholder management skills, • Ability to manage multiple projects in a fast-paced production environment, • Passion for creative problem-solving, innovation, and sustainable build practices Desirable: • Experience with CNC workflows, operation, or programming What’s On Offer • Competitive salary, • 28 days annual leave (including Bank Holidays), increases each year, • Plus an additional volunteer day, • 6 months full paid Maternity/Paternity/Adoption leave, • Quarterly employee bonus scheme, • enhanced pension scheme, • Wellbeing and benefits platform, • Ongoing training, tailored development programmes, and dedicated learning budgets, • Early finish during Summer months, • A collaborative, people-focused culture with a strong commitment to wellbeing Please get in touch with me, Summer Bolitho if this position sounds of interest. I am a consultant at mustard with a specialist approach to creative recruitment. For more info on this role or to chat about other options call 07441 347 431. More roles can be found at and other snippets at don't forget we are a recruitment agency and not the end hirer.

About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine. Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Role Overview: The operational risk function is required to lead and promote a positive culture of learning and continuous improvement by promoting “Do it once, Do it right” across the Bank. The aim being to drive the bank towards operational excellence and best in class practices of process understanding, documentation and control with appropriate innovation and efficiency. All the activities within Operational Risk need to be fulfilled with this broad objective in mind. More specifically, Operational Risk fulfils the role of engagement on and monitoring of Operational Risk KRI’s, RCSA’s and Risk Events at Zenith Bank (UK) including appropriate, escalation and supporting remediation activities. The role holder is expected to be influential, proactive, problem-solving self-starter who needs little direction holding both the gravitas and thoughtful engagement to promote collaboration and collective solutions across the bank. Regulatory Responsibilities: Ensuring compliance with the Conduct Rules set out below. Risk Control Responsibilities: • Support the CRO in building and developing a positive risk management culture across the Bank, working with employees continuously to ensure risk awareness is embedded and robustly understood., • Ensure all EUC controls and processes are fully documented, appropriately controlled, backed up and verified. Operational Risk • Lead and host regular events and operational risk workshops including strong early engagement with new recruits on operational risk to “set the tone” for expected behaviours in respect to controls across the Bank., • As the second line of defence, develop the banks operational risk management capability to investigate root causes and promote prompt, effective and lasting solutions., • Lead the oversight and challenge of the banks operational risk registers, KRIs, RCSA’s and risk events to ensure operational risks are identified, assessed and mitigated., • Assist 1st line of defence in improving the control environment as part of operational risk management., • Ensure reporting is effective, thoughtfully crafted, robust, data is accurate, breaches are promptly identified, escalated in a timely and effective way and appropriate early warning tools are installed and effective. Risk Identification • Drive the Risk Control Self-Assessment (RCSA) process, Risk Event process, Key Risk Indicators and the High-Level Risk Register, maintaining reports within the Bank’s Operational Risk system of issues and actions; tracking actions to completion and challenging the business on the information captured to ensure matters are clear and easily interpreted., • Working with colleagues across the bank in coordinated and consistent approach to both the application of the operational risk discipline and resolution of operational risk issues., • Ensure that the Operational Risk framework is kept up to date with Risk Registers, KRI’s and Risk Events. Monitoring • Provide relevant and accurate MI on the operational risks in the business units., • Maintain and update the Operational Risk internal Procedures and Policies, in conjunction with the CRO. Support other risk staff on similar documents as “one team”., • Enhancement and automation of risk reports and tools with Excel functions and VBA (where appropriate). Escalation • Assist with the gathering and analysis of KRI management information to identify areas of risk in ZBUKs business activities, working with the business to ensure that appropriate action is taken., • To assist in providing reports for EXCO, Board Risk Committee and the Board. Additional responsibilities • Keeping up to date with industry best practice and regulatory developments where this affects the risk management of the organisation, particularly with respect to operational risk., • Develop identification and monitoring on all aspects of Operational Risk including – Cyber, IT Security, Compliance, Financial Crime & Conduct Risk., • To assist with other analytical and project work and ad hoc duties assigned to them., • REP018 return ownership. Skills and Experience Required: • Strong knowledge of and experience in a range of risk management disciplines and internal controls., • Attention to detail - to pick up on errors and produce accurate work., • Driven, ambitious, self-starter who can grasp a concept quickly and deliver a reasoned investigation and analysis., • Grasp of the reasons for a strong control environment and operates with this mentality., • Experience of, or significant exposure to, working in a Trade Finance environment., • Personable and approachable to all levels of employees., • Good understanding of the principles of risk management and risk management techniques., • Microsoft Office package MS Excel Advanced (Essential) VBA (Desired)., • IT framework and Cyber risk knowledge., • Temenos (T24), Calypso, Eurobase-Siena., • Accounting knowledge. This is a permanent position paying up to £75,000 based on experience.

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking a Leader, Hospitality Events to support and elevate the planning, coordination, and execution of private events across RH Restaurants. This role brings our commitment to quality, taste, and service to life by guiding clients through the event journey, curating thoughtful experiences, and partnering with Culinary, Service, and Gallery teams to deliver seamless, memorable moments for our guests. YOUR RESPONSIBILITIES • Serve as the primary point of contact for event inquiries, bookings, and client communication, ensuring a refined and responsive guest experience, • Coordinate all event logistics, including menus, floor plans, vendor needs, timelines, and run-of-show details, • Partner with Culinary, Service, and Gallery teams to ensure alignment and deliver a seamless, elevated event experience, • Oversee event setup, flow, and strike, ensuring all aesthetic and service elements align with RH’s quality and brand standards, • Maintain event calendars, contracts, event orders, financial paperwork, and post-event reporting with accuracy and attention to detail, • Support event sales by generating leads, nurturing client relationships, and driving repeat business, • Track event revenue and support location leaders in achieving operational and financial goals OUR REQUIREMENTS • 3+ years of progressive experience in private event sales and execution, ideally within luxury hospitality or fine dining environments, • Demonstrated success executing elevated events and fostering strong client relationships, • Strong organizational and planning skills, with a focus on coordinating detailed event components in a fast-paced environment, • Hands-on approach to service and execution, with a deep commitment to guest satisfaction, • Knowledge of the local market landscape and competitive set, • Experience with event management systems such as Tripleseat or similar platforms preferred, • Sophisticated communication skills and a polished, guest-facing presence, • Proficiency in Microsoft, Adobe, and Google Suite applications PHYSICAL REQUIREMENTS • Frequently moving and lifting items up to 25 kg while utilizing appropriate equipment and following safety guidelines, • Frequent standing and movement for extended periods during event setup and execution, • Flexibility to work evenings, weekends, and holidays based on event schedules, • Navigating indoor and outdoor event spaces, including staircases and uneven terrain, as required

About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine. Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Key Responsibilities: • To assist the Head of the Internal Audit for Zenith Bank (UK) Limited to provide independent and objective assurance to strengthen the Bank’s operations.This involves evaluating and improving the effectiveness of its risk management, control and governance processes. This may include liaising with the CEO, Heads of Departments, external auditors and Zenith Nigeria Internal Audit., • To ensure that the bank procedures are carried out effectively and in accordance with the Bank’s Procedure Manuals which cover the various aspects of the Bank’s operations and controls., • To identify the risks involved in each of the areas in which the Bank undertakes business and to ensure that such risks are properly assessed and correctly monitored with any changes reported expeditiously to Senior management and the Audit and Compliance Committee., • Maintain Professional Development and keep up to date with industry, regulatory and professional developments., • To advocate the Bank’s Values, and to promote a strong risk, compliance and corporate accountability culture, throughout the Bank through presentations, knowledge sharing and the internal audit work undertaken., • To undertake work in-line with IIA Code of Ethics and Performance Standards., • To comply with the FCA’s and PRA’s Individual Conduct Rules as detailed below. Key Tasks: • To undertake audit reviews as timetabled in the Annual Audit Plan and prepare audit reports on those reviews to include recommendations, where appropriate, and obtain the comments of the Heads of Department being audited, prior to submission to the CEO and ACC., • To conduct audit reviews in-line with the approach and methodology set out in the Bank’s Internal Audit Manual. To execute a wide variety of audit tests\procedures and accurately interpret results against defined criteria, whilst ensuring the work is competently and efficiently performed in accordance with professional and departmental standards., • To track agreed recommendations and report on their implementation to the Head of Internal Audit on a weekly basis., • Follow up with management to ensure that management actions have been effectively implemented or that senior management has accepted the risk of not taking action., • To undertake any special investigatory reports as may be necessary., • To assist the Head of Internal Audit in producing an Internal Audit Plan each year of those areas to be audited for submission to the ACC for approval prior to adoption., • To assist the Head of Internal Audit in updating the Internal Audit Manual and Procedures annually for review and approval by the ACC. Experience and Skills required: • A first degree or its equivalent in any of Accounting\Economics\Scienceumerate discipline or a related business discipline., • Professional Qualification in Accounting like ACCA and related equivalents is required., • IT Audit certifications like CISA, CISM, etc would be an added advantage., • Minimum of 5 years’ post-graduation experience acquired in the internal audit function of a bank based in the UK is required., • Experience acquired in an external audit role of a top audit firm based in the UK would also be considered., • A confident articulate professional with a track record of building solid working relationships with team members and other high-level stakeholders., • Ability to resolve audit recommendations with a solution focused mindset in line with the Risk Based internal Audit approach of the bank., • Good interpersonal skills with the ability to communicate audit results and issues effectively, both verbal and written., • Good presentation and report writing skills., • Excellent team player and attention to detail., • Commercial awareness and ability to work to deadlines., • Highly analytical – able to work with both low levels of detail and ‘big picture’ Bank-wide perspective and think critically., • Resilient – able to manage disagreement and find ways to reach an agreed position., • Strong risk awareness and ability to conduct risk assessments in line with good practice and recognised standards relevant to the UK environment., • Good understanding and use of IT Solutions., • Ability to work independently, whilst seeking guidance from supervising staff when required. This is a permanent position paying up to £70,000.

Health and Safety Advisor - £55,000 - £60,000 + £5,000 Car Allowance + Package - Highways - North London – ID: 11607 Are you confident managing health and safety across live highways projects where risks change daily? We’re working with a growing highways contractor delivering long-term frameworks across North London. They’ve secured significant work for the next 10 years and are expanding their HSEQ team to support this growth. This is a hands-on role supporting operational teams across multiple boroughs, with a strong focus on surfacing, street works, and civil engineering activities. Split across site and depot, you’ll support contracts, influence behaviour, and drive standards on active highways works. What you will be doing: • Provide practical H&S advice to site teams and management, • Conduct site inspections, audits, and investigations, • Review and improve RAMS and safe systems of work, • Lead on service strike investigations and learnings, • Support compliance with CDM Regulations 2015, • Engage with temporary works processes and risks, • Track actions and drive close-out of findings, • Deliver toolbox talks and safety communications, • Work closely with contracts managers and supervisors What is in it for you: • £55,000 - £60,000 salary, • £5,000 car allowance, • 25 days holiday + bank holidays, • Company pension scheme, • Health shield cover, • Life and accident cover, • Ongoing training and development support What they’re looking for: This isn’t an entry-level role. They need someone who understands highways risk. • NEBOSH General Certificate, • Strong experience in Highways, • Experience with: RAMS and SSOW / Temporary works / Service avoidance and excavations / Incident investigation, • Confident communicator who can challenge when needed If you’ve worked on highways surfacing and want a role where you can genuinely influence standards on site, this is worth a conversation. If you are interested in joining a growing business with a stable pipeline of works for the next 10 years, please apply today!

You’ll speak with prospective tenants daily, identifying upcoming lease events, relocations and refurbishment opportunities.\nYour role is to gather accurate, relevant information that can be passed to the strike calling team to convert into senior-level meetings. The expectation is clear. Around 100 dials per day, with five quality opportunities passed across each week.\nThis is a performance-driven environment, but one grounded in realism and structure. You’ll develop a strong understanding of lease breaks, market movement and the reasons businesses choose to relocate or refurbish their space.\nOver time, you’ll gain commercial awareness of how design and build projects are secured and delivered. Your conversations will be with senior-level executives. Professionalism, preparation and resilience are essential

Title: Scenic Project Manager Location Central London Salary: £40,000 - £55,000 (DOE) Job Type: Permanent, Full Time A leading creative production and fabrication company within the live events, theatre, and experiential marketing industry is looking to appoint an experienced Scenic Project Manager to join their growing scenic and fabrication team in London. This is an exciting opportunity for a technically strong, detail-driven project manager with a background in scenic build, exhibition fabrication, or theatrical production, who thrives in fast-paced, creative environments. The Role As Scenic Project Manager, you will take full ownership of scenic projects from initial concept and costing through build, installation, and strike. Acting as the central point of contact between creative teams, clients, production managers, and an in-house scenic workshop, you will ensure projects are delivered on time, on budget, and to the highest quality standards. A key element of the role is working in close partnership with the Workshop Manager, ensuring designs are buildable, efficient, commercially viable, and safely executed while maintaining exceptional creative output. Key Responsibilities Project Management & Delivery • Manage scenic projects across all phases: concept development, costing, scheduling, fabrication, installation, and de-rig, • Own project scope, budgets, timelines, and client expectations, • Ensure clear communication between creative, production, workshop, and external stakeholders Technical & Scenic Expertise • Interpret and work from technical drawings, CAD files (AutoCAD, Vectorworks) and 3D models (SketchUp), • Apply strong technical knowledge of scenic materials, construction methods, and fabrication techniques, • Oversee carpentry, metalwork (welding, cutting, grinding), rigging principles, scenic painting, prop making, and finishing, • Ensure all scenic elements meet quality, safety, and design standards Leadership & Collaboration • Lead, develop, and motivate scenic and fabrication teams, • Support efficient workshop workflows in collaboration with the Workshop Manager, • Maintain a calm, methodical approach under tight deadlines and changing priorities Budget, Safety & Quality Control • Track and control project costs to ensure commercial viability, • Maintain a strong focus on health & safety and safe workshop practices, • Deliver consistently high-quality scenic output with excellent attention to detail Skills & Experience Required • Proven experience as a Scenic Project Manager, Scenic Supervisor, or Technical Project Manager within events, theatre, exhibitions, or live production, • Strong hands-on knowledge of scenic fabrication, materials, and workshop processesConfident using power tools, hand tools, and workshop machinery (table saws, routers, panel saws, etc.), • Excellent organisational, time management, and stakeholder management skills, • Ability to manage multiple projects in a fast-paced production environment, • Passion for creative problem-solving, innovation, and sustainable build practices Desirable: • Experience with CNC workflows, operation, or programming What’s On Offer • Competitive salary, • 28 days annual leave (including Bank Holidays), increases each year, • Plus an additional volunteer day, • 6 months full paid Maternity/Paternity/Adoption leave, • Quarterly employee bonus scheme, • enhanced pension scheme, • Wellbeing and benefits platform, • Ongoing training, tailored development programmes, and dedicated learning budgets, • Early finish during Summer months, • A collaborative, people-focused culture with a strong commitment to wellbeing Please get in touch with me, Summer Bolitho if this position sounds of interest. I am a consultant at mustard with a specialist approach to creative recruitment. For more info on this role or to chat about other options call 07441 347 431. More roles can be found at and other snippets at don't forget we are a recruitment agency and not the end hirer.

A leading construction management firm in the UK is seeking a Construction Project Manager to oversee construction projects from conception to completion.Responsibilities include directing construction personnel, estimating costs, ensuring compliance with regulations, and maintaining safety standard

Complies with Strike’s policies and procedures. Complies with Strike’s Drug & Alcohol Policy maintaining favorable drug testing results throughout employment. Strike is an equal opportunity employer.

Top Legal 500 located in the heart of the City are currently seeking an Employment Law Solicitor of 4-6 years PQE. This is your chance to work in an environment that values innovation, collaboration, and growth. The Firm: Leading law firm with an office in Central London as well as in West Yorkshire, recognised by Legal 500 and Chambers UK are specialists in their fields of Litigation, Employment, Property Litigation and Projects. Responsibilities for this Employment Law Solicitor role: Manage day-to-day caseload of contentious and non-contentious employment matters Advise on misconduct, sickness absence, grievances, TUPE, and restructures Conduct Employment Tribunal litigation up to hearing stage Draft and negotiate Settlement Agreements Provide advice on industrial relations and strike action Deliver training sessions to clients on employment topics Support partners on complex matters and contribute to business developmentDesirable experience for this Employment Law Solicitor role: Knowledge of Pensions law and data protection Experience conducting investigations on behalf of clientsPerson specification for this Employment Law Solicitor role: 4-6 years PQE an an Employment lawyer and admitted to practice within England & Wales Academic background with 2:1 at degree level or equivalent Highly focused Strong technical ability and commercial awareness Excellent communication and client relationship skills Ability to prioritise and manage multiple deadlinesBenefits for this Employment Law Solicitor role: Competitive salary to be discussed at interview plus a bonus structure 25 days holiday Private Healthcare Life Assurance Auto enrolment pension For more information please contact Victoria Kemp quoting reference 37541 PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Health and Safety Advisor - £55,000 - £60,000 + £5,000 Car Allowance + Package - Highways - North London – ID: 11607 Are you confident managing health and safety across live highways projects where risks change daily? We’re working with a growing highways contractor delivering long-term frameworks across North London. They’ve secured significant work for the next 10 years and are expanding their HSEQ team to support this growth. This is a hands-on role supporting operational teams across multiple boroughs, with a strong focus on surfacing, street works, and civil engineering activities. Split across site and depot, you’ll support contracts, influence behaviour, and drive standards on active highways works. What you will be doing: Provide practical H&S advice to site teams and management Conduct site inspections, audits, and investigations Review and improve RAMS and safe systems of work Lead on service strike investigations and learnings Support compliance with CDM Regulations 2015 Engage with temporary works processes and risks Track actions and drive close-out of findings Deliver toolbox talks and safety communications Work closely with contracts managers and supervisors What is in it for you: £55,000 - £60,000 salary £5,000 car allowance 25 days holiday + bank holidays Company pension scheme Health shield cover Life and accident cover Ongoing training and development support What they’re looking for: This isn’t an entry-level role. They need someone who understands highways risk. NEBOSH General Certificate Strong experience in Highways Experience with: RAMS and SSOW / Temporary works / Service avoidance and excavations / Incident investigation Confident communicator who can challenge when needed If you’ve worked on highways surfacing and want a role where you can genuinely influence standards on site, this is worth a conversation. If you are interested in joining a growing business with a stable pipeline of works for the next 10 years, please apply today

Legal Secretary / Administrator London / Hybrid after successful probationary period £28,000 - £35,000 per annum (based on experience) Permanent, Full Time (Optional 9-day fortnight working pattern available) Closing Date: 4th May 2026 We’re hiring! We are looking for a Legal Secretary/Administrator to join our team. As a key member of our office, you will support our legal professionals in providing exceptional service to clients, handling a wide range of administrative tasks, and ensuring the smooth operation of our firm. Key responsibilities: Your focus will be to support work in the following areas – • Photocopy legal documents based on a variety of specifications in a timely manner., • Audio type instructions from your squad to assist with cases., • Log deadlines on the IAMBIC system and to update and maintain data on client records., • Process post by scanning and saving to client files within the deadlines assigned., • Organise the purchase of test products, keep an accurate log of products and arrange their storage once the matter is closed., • Create hard copy and electronic court bundles, • Proofread documents., • Answer the main phone line, transfer calls, and take messages promptly., • Sign for office deliveries and assist with Royal Mail collections and drop offs., • Book couriers and frank mail as and when required. Essential skills and experience: • Excellent working knowledge of Microsoft Office, Word, Excel and PowerPoint, • Strong organisation and prioritisation skills, • Excellent attention to detail, able to multitask, • A minimum of 2 years’ experience in a similar role or administrative role, • Ability to work as part of a team Desirable skills and experience: • Previous experience as a Legal Secretary, • Previous experience of creating e-bundles and hard copy bundles, • Experience using Adobe Pro software to edit documents, paginate, create bookmarks and hyperlinks. Work at Stobbs: Firm culture is important at Stobbs - friendly, social, approachable and where we look after each other. We regularly provide our own social and professional events. We manage the rights of some fantastic clients - obviously that means our advice has to be legally sound, but it's also about it being business savvy. We have high standards but learn from our mistakes. We’re not internally competitive (well, except when it comes to sports and quizzes!). We're certainly not run with an iron fist; we want our people to bring their whole selves to work, wanting to perform well, learn from mistakes and to feel comfortable asking questions and learning, and helping us continue to improve and be the best we can be. Our head office is north of Cambridge, with an office in central London. We are trying to strike a good balance of supporting people to work flexibly while delivering for our clients and making Stobbs an attractive place to work. Our current hybrid working policy is a minimum requirement of two days in the office, encouraging people in more if possible. We may expect you to be based in the office full-time during the first six-months. Those seeking a part-time role may also be considered

The Video Technical Lead is responsible for the setup and operation of audio-visual systems across a range of event environments, from small-scale productions to large, complex projects. The role requires delivering high-quality technical execution while maintaining a strong focus on customer satisfaction. This position reports to a Technical Supervisor, Technical Manager, Technical Events Manager, or Senior Project Manager, depending on the structure of the function or region. Key Job Responsibilities Equipment Operation Configure and setup standard Video Control Switching systems (Barco E2/S3) Understand and configure video signal distribution systems (Lightware, Blackmagic, Birddog, Decimator Design) Rigging and alignment of multiple projection systems utilizing manual adjustment as well as software control Ability to configure, build and repair LED screens and their relative control processors (Absen/GLUX/Novastar COEX) Understanding of network infrastructure and protocols for signal and control (VLAN management/IPMX/NDI etc) Ability to run a team as HOD on installs and derigs, ensuring clear and concise communication and leadership Responsible for accurate and timely setup, operation, and breakdown of intermediate audio-visual equipment. Troubleshoot technical issues and resolve problems quickly as they arise. Do the Right Thing - Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Adhere to health and safety regulations and wear appropriate PPE. Report all health and safety issues to the HSE Manager or appropriate Manager onsite. Customer Service Deliver World Class Service - Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Value People - Be a leader, mentor and coach for other Technicians on Delivering World Class Service philosophy. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Technical Ability Understands the technical aspects of the job and demonstrates advanced operational ability to troubleshoot and problem solve with equipment and software issues. See the Bigger Picture - Anticipates equipment challenges and changes in a timely and professional manner. Understand department planning software, designing systems and schematics for all upcoming projects (Easyjob/Vectorworks/Lucidchart) Systems Knowledge Do the Right Thing - Understands company processes, follows procedures and completes systems entry and paperwork accurately. Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment. Drive Results - Increases revenue by utilising floor up-selling techniques. As needed, work within systems and applications The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications High school diploma or GCSE equivalent 2-3+ years of customer service or hospitality experience is preferred. 2-3+ years of audio visual experience is required. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Decision Quality Tech Savvy Communicates Effectively Drives Results Instils Trust TPBN1_UKTJ