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  • Senior Receptionist
    Senior Receptionist
    hace 4 días
    £15–£17 por hora
    Jornada completa
    London

    SENIOR RECEPTIONIST Behind the striking interiors and vibrant atmosphere of The Ivy Asia St Paul's is a destination where exceptional service and warm hospitality come together. We are looking for an experienced, confident, and organised Senior Receptionist to lead our reception operation. This is a key role within the management team, responsible for running a busy reservations book, leading the reception team, and ensuring a seamless guest experience throughout service. Benefits & Rewards • 50% staff discount for you and up to 3 friends, • Staff meals during every shift, • Refer a Friend bonus scheme, • Career development and training opportunities, • Additional holiday allowance with length of service, • Your birthday off – guaranteed, • Cycle to Work Scheme, • Discounts on gyms, retail, travel, and wellbeing services The Role As Senior Receptionist, you will: • Take ownership of the reservations book during busy services, • Manage reservations, guest enquiries, walk-ins, and special requests, • Use reservation systems such as SevenRooms, OpenTable, or similar platforms, • Lead, support, and motivate the reception team, • Coordinate seating plans with management to maximise service flow and guest experience, • Handle VIP guests and resolve guest concerns professionally, • Maintain reception standards, stock control, and daily administrative tasks, • Support training and development within the reception team About You You'll have: • Previous experience in a senior reception or reservations role within hospitality, • Experience managing a busy reservations book, • Strong knowledge of SevenRooms, OpenTable, or similar systems, • Experience leading a team in a fast-paced environment, • Excellent communication, organisation, and problem-solving skills, • A genuine passion for hospitality and delivering exceptional guest experiences At The Ivy Asia St Paul's, we celebrate individuality, support development, and create an environment where our teams can thrive. If you're ready to take the next step in your hospitality career, we'd love to hear from you.

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  • Cocktail Bartender
    Cocktail Bartender
    hace 17 días
    £12.85 por hora
    Jornada completa
    London

    W LONDON - CONTROL YOUR BEAT Located in Soho, W London owns the stage in the epicentre of the city’s cultural core. Plugged in to the pulse of London’s energetic social scene, this is where louder-than-life Soho mixes with the glitzy West End. THE PERCEPTION BAR & W LOUNGE W London’s standout bar and lounge overlooking the vibrant streets of Soho and Leicester Square. This isn’t just a workplace; it’s where striking design, boundary-pushing cocktails, indulgent dining, and cutting-edge music and events come together to create an unforgettable scene. Inspired by the bold spirit and diversity of London itself, The Perception Bar celebrates individuality. We’re looking for talent's who are passionate, playful, audacious, and polished. Those who aren’t afraid to bring their full selves to work. YOUR ROLE IN THE SPOTLIGHT • Bring our signature cocktail menu to life, using expert techniques and premium ingredients to deliver unforgettable drinks., • Engage guests with confidence and charisma, offering recommendations and sharing the stories behind each cocktail., • Create a personalised experience for every guest, whether they’re sipping solo or celebrating in style., • Collaborate with the bar team to innovate and elevate our offerings, keeping the vibe fresh and the flavours exciting., • Maintain a sleek, well-stocked bar that’s always ready for the next show — because great service starts with great preparation., • Handle transactions with precision and professionalism, ensuring every detail is seamless from first sip to final cheers., • Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences., • We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage. YOUR EFFORTS, OUR APPRECIATION • Complimentary Meals - Enjoy tasty and varied meals every day in our Green Room canteen., • Monthly Service Charge - Receive a service charge payment each month., • Learning & Development - Access industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments., • Apprenticeships -Take advantage of apprenticeship programmes designed to support your growth and development in your role., • Holiday Entitlement - 28 days of holiday including public holidays, with enhanced benefits based on length of service. (Pro rata), • Refer a Friend Scheme - Earn £250 when you successfully refer a new team member. (Terms & Conditions apply), • Company Pension Scheme - Plan for your future with our secure and supportive pension offering., • Recognition & Celebration - We celebrate success through awards, recognition events, and career milestone celebrations., • High Street Discounts - Enjoy exclusive discounts on shopping, eye tests, cinema tickets, technology, and more., • Monthly Associate Events - Participate in a vibrant calendar of fun, associate-focused events., • Long Service Recognition - Dedicated appreciation events to honour your career milestones with the company., • Global Marriott Stay Discount - Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International., • Health Assured & Wisdom App - 24/7 confidential support for your mental, emotional, and financial wellbeing., • Food & Beverage Discount - Receive 20% off in all food and beverage outlets within Marriott properties., • Spa Discount - Relax and recharge with 30% off treatments in our Away Spa. ELIGIBILITY TO WORK IN THE UK Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process. At W Hotels, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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