MODE SEARCH Ltd.
People Advisor - Luxury Multibrand Retailer
7 days ago
Oxford
Mode Search are collaborating with a global, luxury shopping destination retailer in their search for a People Advisor. Boasting an exceptional portfolio and strong presence within the luxury sector, this high-profile business is recognised as one of the most desirable shopping destinations in the UK. With a collaborative and people-first culture, they continue to expand their international footprint while maintaining their reputation for excellence. This is an exciting opportunity for a People Advisor to support the UK employee lifecycle, acting as a trusted advisor to employees and managers whilst ensuring a seamless and compliant HR operation. The successful candidate will be highly organised, people-focused, and confident in advising across a broad range of HR matters. The role offers hybrid working with regular presence at the brand’s Oxfordshire-based location. The Role: • Provide professional advice and support across the UK employee lifecycle, including recruitment, onboarding, performance management, employee relations, and offboarding, • Deliver a seamless onboarding process for new starters, coordinating systems access, payroll, benefits, equipment, and inductions, • Manage payroll input, benefits, and pension administration, liaising with providers and vendors to ensure accurate and timely submissions, • Provide first-line support on employee relations cases (e.g. conduct, capability, absence management), escalating where necessary, • Guide and coach managers on performance management, probation, well-being, and absence in line with UK employment law and policy, • Maintain HR trackers and systems (SuccessFactors, ServiceNow), ensuring accuracy, GDPR compliance, and visibility across the team, • Draft and issue employee correspondence including contracts, offer letters, contractual changes, promotions, references, and ER documentation, • Support annual People processes such as performance reviews, salary planning, engagement initiatives, and reporting, • Provide coordination support to the wider HR team, including preparing meeting agendas, booking training/events, raising POs, and managing administrative requirements, • Contribute to People projects, process improvements, and change initiatives across the UK team Requirements: • 2+ years’ experience in a People Advisor, Generalist, or Coordinator-level role, • Solid knowledge of UK employment legislation and HR best practice, • Confident advising managers and employees on HR policies and procedures, • Highly organised with strong attention to detail when managing data, trackers, and HR systems, • Strong interpersonal and communication skills, able to engage effectively across all levels of the organisation, • Discreet and professional when handling sensitive and confidential information, • Proficient in Microsoft Office (Excel, Outlook, PowerPoint); experience with HRIS (e.g. SuccessFactors, ServiceNow, ADP) an advantage, • A collaborative team player with a proactive, solutions-focused approach