Domestic Abuse Service Manager
15 hours ago
Leicester
Domestic Abuse Service Manager We are recruiting for a Domestic Abuse Service Manager to lead the delivery and development of domestic abuse services across Leicester, Leicestershire and Rutland for a well established charity. The role will oversee a team of domestic abuse practitioners, outreach workers, support staff and volunteers, with responsibility for service delivery, safeguarding, quality assurance, performance, data and contract requirements. Key Responsibilities • Manage and support a team, including supervision, appraisals, training, performance and absence management., • Oversee staff rotas, annual leave, sickness and service cover., • Manage case allocation, caseloads, risk assessments, safety planning and case recording., • Carry out case audits and file reviews to maintain service quality and compliance., • Develop effective working relationships with police, housing, health, children's services, courts and other partner agencies., • Represent the service at MARAC, safeguarding meetings and other multi-agency forums., • Act as the organisation's Designated Safeguarding Lead, overseeing safeguarding for adults and children., • Oversee refuge and safe accommodation, including referrals, occupancy, move-in/move-on processes and health and safety., • Lead on data collection, monitoring, analysis and reporting for commissioners and funders., • Develop and deliver training around domestic abuse, safeguarding, risk and trauma-informed practice., • Act as a super-user for the case management system and support staff with reporting and system use., • Monitor service budgets and expenditure, working closely with the Finance Manager., • Support funding applications, tenders and grant submissions., • Contribute to service development, policy reviews and organisational planning., • Support Domestic Homicide Reviews and other learning reviews, ensuring actions are implemented., • Lead team meetings and reflective practice sessions. About You You will have experience managing or supervising a team within domestic abuse, safeguarding, housing, social care or another relevant support service. You will have a strong understanding of: • Domestic abuse and coercive control, • Safeguarding adults and children, • Risk assessment and safety planning, • MARAC and multi-agency working, • Refuge and safe accommodation, • Housing-related support and health & safety, • Case management and quality assurance, • Data collection, analysis and reporting, • Commissioner and funder requirements, • Staff performance and absence management, • Budget management and financial procedures Experience of managing IDVA, outreach, refuge, helpline, hospital-based or court-based domestic abuse services would be highly beneficial, as would experience within the voluntary sector. You will need to be confident managing a team, making decisions around safeguarding and risk, and working with a range of external agencies. Additional Information Location: Leicester, Leicestershire & Rutland Salary: £35,745 per annum Hours: 37 hours per week Working hours: Monday–Thursday 9am–5pm, Friday 9am–4.30pm Additional requirements: Some evening and weekend work, including participation in an out of hours rota. Must be a Driver and hold a DBS Initally a Temporary post leading to permanent for the right candidaate If you have the relevant management experience and would like to discuss the role, please send your CV for consideration. JBRP1_UKTJ