Regulatory Affairs Training Manager – Regulatory Information Management (RIM)
10 hours ago
Nottingham
Job Title: Regulatory Affairs Training Manager – Regulatory Information Management (RIM) Description: 18-month Contract, Inside IR35 Location: Remote, 1x a month travel to West London Rate: £430/day via umbrella engagement only The RA Training Manager - RIM will have a key role in the success of continued Veeva RIM roll-out and implementation. Supporting Organizational Change Management (OCM) training activities as a core SME and ensuring RA staff have access to fit-for-purpose training material. In alignment with the Functional Change Lead, the RA Training Manager - RIM will be responsible for the training plan creation and management, contribute to the design of training approach, prepare training materials, and organize training development; training coordination and delivery to Super Users and End Users. Major Accountabilities • Program Training Materials Development and Publishing, • Review and validate central Training material related to Veeva RIM platform deployment, • Create any local Function-specific materials as required, especially for Super Users, • Ensure training materials are regularly updated for program changes (incl. Job aids, e-learnings, etc), • Set up any mandatory e-Learning content training in Up4Growth for training push, • Training Communications, • Customize Training communications material from Central Training team to provide proactive information and regular updates, • Contribute to creating and delivering Function-specific Training communications and materials as necessary, in line with agreed central governance processes, • •Support coordination and promotion of Show & Tell/ demo sessions within Function Super User - Training Coordination, Delivery & Tracking • Attend central Train the Trainer sessions, • Align with Functional Change Lead to: Schedule Super User training sessions in Up4Growth, Deliver Training sessions, and generate Up4Growth Super User Tracking reports End User - Training Coordination & Delivery • Schedule End User Instructor-Led training sessions in Up4Growth, leveraging Function End User lists, • Deliver Training sessions, • Support Super Users during their own training sessions to End Users (tech and content support), • Provide support to End Users throughout the training period, • End User Training Records & Systems Permission Management, • Generate Up4Growth End User Tracking reports, • Track actual Attendance Report and compile End User Completion Reports, • Ensure all Function associates achieve training pass, and any other approvals required in order to secure Veeva access authorisation, • Ensure Functional business roles are correctly mapped to correct system roles and permissions Stakeholder Management & Engagement: • Help to raise Functional Training-related risks, issues, and change requests as required via appropriate channels, ensuring Central OCM team visibility, • Regularly connect with Functional stakeholders to understand and mitigate concerns Training Materials Maintenance Post Go-Live • Liaise with Veeva Product Owners to understand release impacts (x3 per year) on existing system, processes, and ways of working, • Identify key affected audiences, • Conduct impact assessment on existing training materials, • Revise, retire or create new materials and job support tools that reflect release changes, • Plan and execute training delivery strategies to key impacted audiences, • Schedule, communicate and deliver training as needed, • Evaluate training effectiveness, • Assess for effective adoption of release changes, preparing further supports, if needed Performance Indicators • Establishment of effective training strategies and delivery methods that meet end user expectations, • Documented & reported evidence of up-skilling of the RA organization on the new NRV system, • High training completion and user adoption rate at go-live, • Low number of support tickets raised related to lack of training clarity / material, • Training Satisfaction rating by Super Users and End Users Ideal Background Education: Life Science Degree or other University degree with equivalent experience Experience and skills: • Strong training, communications, project management skills, • Experience in Project management tools & systems, • Proven successful experience on the design and development of training concepts with cross-functional teams, • Strong training delivery capability, • Good understanding and direct experience with Veeva RIM deployments, • Good understanding of all RA roles, • Good Organizational awareness, • Technology-savvy – ability to leverage and use systems, technology and automation to (including digital assistants and AI tools) to derive impactful trainings and communications, • Strong communication skills For more information, please reach out to me at