Supervisor jobs in Bishop's StortfordCreate job alerts

We are looking for a hands on, dynamic person with a love of food and a passion for hospitality and customer service At least 1 year experience in a similar role is essential along with a desire to provide amazing customer service. An eye for detail and high grooming standards are required The role is very hands on as we believe in seeing our supervisors on the floor Deal with guest demands and concerns efficiently, confidently, and tactfully. Health and Safety and front of house hygiene standards. Training front of house staff. Part-time role , average weekly hours of 20-25 and evenings are required. Must be willing to work weekends

Customer Service Representative Location: Bishop’s Stortford (on-site) Salary: £24,000 – £27,500 (depending on experience) Hours: Full-time, 35 hours per week, 5 days a week (flexible hours available) Start: Immediate Love motorcycles and great customer service? Join our team here at Goldtop, one of the UK’s fastest-growing motorcycling apparel brands. We’re known for combining classic style with premium quality — and for looking after our riders just as well as we look after our gear. We’re looking for a Customer Service Representative to be the friendly voice (and sometimes face) of Goldtop, helping our customers before and after they order their new gear. You’ll be based in-house at our brand-new 3500 sq ft warehouse on the outskirts of Bishop’s Stortford, working closely with a small, tight-knit team who share a passion for motorcycles and clothing design. What you’ll be doing • Be the first point of contact for customer queries by email and phone, • Help customers with product questions, sizing advice, and orders, • Manage returns, exchanges, and refunds smoothly and professionally, • Occasionally take orders and queries over the phone, • Liaise with the warehouse team to ensure everything runs like clockwork, • Share customer feedback to help us improve how we do things What we’re looking for • At least 2 years experience in a customer service or e-commerce role, • A friendly, professional communicator who genuinely enjoys helping people, • Organised, proactive, and comfortable juggling multiple queries, • A passion for motorcycles is a big bonus (we’d love that!), • Full driving license or motorcycle license preferred, • Full UK resident with right-to-work essential What’s in it for you • Competitive salary (£24,000–£27,500 depending on experience), • Flexible hours and supportive team environment, • Staff discount on all Goldtop gear, • Real opportunity to grow into a Support Manager role as we expand and continue to grow