Sales Administrator
13 days ago
£38700–£40000 yearly
Full-time
London
Company: East Dragon LD Limited
Position Title: Sales Administrator (Asian Region) (SOC 4151)
Working hours: 37.5 hours
Salary: £38,700 - £40,000
Location: 7 A Henriques Street, London, England, E1 1NB
Position Summary:
EAST DRAGON LD LIMITED is a premier destination for luxurious textiles, clothing, footwear, and leather goods. At EAST DRAGON LD LIMITED, we are dedicated to curating a selection of high-quality fashion essentials that elevate your wardrobe and enhance your personal style. We are seeking a Sales Administrator for the Asian Region, who will play a critical role in supporting and coordinating sales operations to drive growth in online sales markets. The role involves managing orders, maintaining CRM systems, analysing sales data, and ensuring seamless communication between teams, customers, and partners in the Asian markets. Overview We are seeking a detail-oriented and proactive Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales department by managing administrative tasks, ensuring smooth operations, and enhancing customer satisfaction. This position requires strong organisational skills, a customer-focused mindset, and proficiency in various software applications.
Key Responsibilities
Process and manage sales orders accurately and efficiently for the Asian market, ensuring timely order fulfilment and delivery.
Act as a liaison between customers, sales teams, logistics, and support functions to resolve issues and streamline communication.
Maintain and update CRM systems (e.g., Salesforce, Zoho) to ensure accurate customer records and sales data.
Generate detailed sales reports and analytics to support decision-making and track performance against targets.
Collaborate with the supply chain team to monitor stock levels and coordinate inventory for the Asian market.
Support the execution of sales strategies, promotions, and campaigns tailored to regional needs.
Conduct market research to identify trends, customer preferences, and opportunities in the Asian region.
Assist in resolving customer inquiries, complaints, and issues promptly to enhance customer satisfaction.
Coordinate with cross-functional teams (marketing, logistics, and IT) to optimize processes for online sales platforms.
Manage documentation and sales-related administrative tasks, ensuring compliance with company policies.
Required Qualifications
Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
Proficiency in CRM tools such as Salesforce, Zoho, or HubSpot.
Strong understanding of online sales platforms (e.g., Shopify, Amazon, WooCommerce).
Excellent organizational skills and attention to detail.
Strong communication and interpersonal skills, with experience working across diverse Asian markets.
Proficiency in Microsoft Excel, Google Sheets, and other data analysis tools.
Ability to multitask and thrive in a fast-paced, dynamic environment.
Multilingual skills (e.g., Korean, Japanese, Chinese, Vietnamese or other Asian languages) are a strong advantage.
Preferred Skills
Experience with market research and data-driven sales analysis.
Prior experience in inventory management and supply chain coordination.
Knowledge of Asian regional sales trends and consumer behaviour.
Strong problem-solving and process improvement capabilities.
How to Apply:
Interested candidates are encouraged to submit their updated resume with relevant experience and interest in the role.
