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- Unico Gelato & Caffe' Ltd
Store Manager5 days ago£32000–£35000 yearlyFull-timeLondonABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Holland Park, Saint John’s Wood, Bromley and Lisbon, with a new location just opened this Autumn in Milan. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. JOB DESCRIPTION We are looking for a professional and customer service-oriented Store Manager, for our St John's Wood Gelateria. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. This role is suitable for those looking for a permanent and Full-time position. REQUIREMENTS The perfect candidate will have: - Experience in hospitality at Assistant Manager level or higher - Fluent in English - Maintain regular and consistent attendance, punctuality and professionalism DUTIES As Store Manager you will supervise the operational and organizational standards of the Gelateria. Working closely with the General Manager, your duties will include, but not limited to: - Managing a team of 7 to 9 people - Providing high quality and professional customer service - Assisting in the training and development of new and existing team members - Undertaking administrative tasks such as; but not limited to: - Monitoring stock levels daily (and performing stock counts monthly) - Placing weekly orders (internal orders with production and external orders with suppliers). - Performing and scheduling of cleaning tasks whilst on shift - Planning weekly schedule for the store - Assisting in the development of business strategies - Follow both company and store policies and procedures SALARY Salary starts from £32,000-£35,000
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Procurement Officer2 months ago£35000–£40000 yearlyFull-timeElephant and Castle, LondonKey Responsibilities: - Develop and implement procurement strategies tailored to luxury goods. Preferably with Chinese language skills for the East Asian market. - Conduct comprehensive market research to discover the latest luxury trends. - Build and nurture relationships with suppliers, negotiate favourable terms, and manage contract agreements. - Ensure that all procured items meet strict quality standards. - Continuously monitor supplier performance and address any issues swiftly and effectively. - Assist in managing procurement budgets. - Maintain precise procurement records, ensuring full compliance with trade regulations and company policies. - Prepare purchase orders, oversee logistics, and ensure timely delivery of products. - Stay informed on industry trends, emerging luxury products, and best procurement practices. - Provide comprehensive brand and product insights to guide informed purchasing decisions. - Deliver exceptional customer service to passengers purchasing luxury goods, driving sales by offering personalised and top-tier service. Who We’re Looking For (Qualifications, Experience, and Skills): - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Experience in procurement or sales, ideally within the luxury goods sector. - Proficiency in Mandarin is highly desirable for client communication. - Strong analytical abilities to identify cost-saving opportunities and market trends. - Familiarity with procurement software and proficiency in Microsoft Office. - Solid understanding of international trade regulations and compliance. - Exceptional organisational, negotiation, and communication skills.
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