Support Worker - Bircotes - Doncaster
2 months ago
Bircotes
Main Purpose of Job:
Right Choice Housing project aims to house and support the venerable and those with supportive needs, who may struggle with substance abuse, budgeting and re–offending and mental health.
To support people with substance misuse, learning difficulties, offending issues, mental health. This job involves providing support by following the below responsibilities to ensure the quality of support provided to service users meets required standards.
Hours of Work:
This role will require flexibility to work on a rota-based system covering evenings and weekends, this is a zero-hour contract, you are required to do your induction on a voluntary basis.
Responsible to:
Reports to: Senior Support Worker
Responsible for:
Supporting Service Users, Following Right Choice Housing strict policy and procedures.
Main Tasks of Job: 1. Look over the referrals folder and make sure it is up to date, if there are any vacancies please inform the relevant agencies, i.e. probation, and anybody else you have liaised with 2. Collect mail, record, make sure it is given out to residents as soon as possible. 3. Answer phone accordingly and take appropriate actions or record messages as necessary. 4. Admit emergency referrals, when appropriate, complete all related forms adhering to procedures. 5. Ensure new service users are aware of who their support worker will be and make sure they are aware of their responsibilities as a RCH tenant, health, safety and fire procedure. 6. Monitor and update the service users personal support plan in consultation with them. 7. Assist service users in their resettlement during their move-on from the hostel. 8. Offer advice and guidance to service users. 9. Compile reports as necessary and as required and with your manager. 10. Collect residents service charges, make a record of this and issue receipts. 11. Conduct regular inspections of all communal areas, outside areas and service users’ room as procedure. 12. Carry out minor repairs
