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  • Waiter / Waitress
    Waiter / Waitress
    8 days ago
    £14–£15 hourly
    Full-time
    London

    Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

    Immediate start!
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  • Sales Assistant
    Sales Assistant
    19 days ago
    Full-time
    Shepherds Bush Green, Hammersmith and Fulham

    Job Role: Fabric Sales Assistant Position Summary: As a Fabric Sales Assistant, you will support the day-to-day operations of a fabric or textile retail environment. Your primary responsibility is to assist customers with product selection, provide knowledgeable recommendations, and help maintain an organized, welcoming store atmosphere. This role also includes basic cleaning duties to ensure the sales floor is tidy and presentable at all times. Key Responsibilities: • Sales & Customer Service, • Greet and assist customers in a friendly, professional manner., • Understand fabric types, uses, and care instructions to provide accurate information., • Help customers select fabrics based on their needs (e.g. sewing, upholstery, fashion)., • Cut fabric to specific lengths using measuring tools with accuracy., • Handle sales transactions using the point-of-sale (POS) system. Stock Management • Restock shelves and fabric displays., • Organise fabric rolls or bolts according to color, type, or size., • Assist with inventory checks and stockroom organization., • Cleaning & Store Maintenance, • Keep the sales floor clean, including sweeping, dusting, and wiping down counters., • Ensure cutting tables and equipment are clean and free of fabric debris., • Tidy displays and keep fabrics neatly folded or rolled., • Empty bins and dispose of fabric scraps or waste appropriately., • Maintain a clean and safe work environment for both staff and customers.

    Immediate start!
    No experience
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  • Front of House Team Member
    Front of House Team Member
    26 days ago
    £12.21 hourly
    Full-time
    Richmond

    Front of House Team Member at The Greyhound Kew Location: Kew, London Part and Full time roles available About The Greyhound The Greyhound is a beloved local institution in the heart of Kew, dedicated to providing a premium pub experience for our community. We pride ourselves on blending traditional charm with high-quality service, and we are looking for an experienced hospitality professional to join our Front of House team. The Role We are searching for a hospitality all-rounder who is as comfortable steaming the perfect flat white as they are shaking a classic cocktail or pouring a flawless pint. You will be responsible for creating a seamless, welcoming experience, ensuring every guest receives attentive and knowledgeable service from the moment they walk through the door. What You will Be Doing • Providing expert bar, coffee, and table service to a high standard., • Crafting quality cocktails and barista-standard coffee consistently., • Supporting daily operations and maintaining an immaculate pub environment., • Working effectively with the team to ensure smooth service during busy shifts., • Representing The Greyhound with professionalism and a proactive attitude. We are Looking For Someone Who • Has solid experience in a fast-paced hospitality role., • Is fully bar and cocktail trained with a strong knowledge of spirits., • Is proficient in coffee preparation and latte art., • Lives in or near Kew and is reliable, flexible, and punctual., • Has a genuine passion for customer service and thrives under pressure. Why Join Our Team? You will work in a supportive, friendly environment with a loyal local following. We offer competitive pay, a fair share of tips, and the opportunity to work with premium products alongside an approachable leadership team. If you have the skills and the energy to match, we would love to hear from you.

    Immediate start!
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