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  • Bar Staff
    Bar Staff
    hace 29 días
    £12.71–£13 por hora
    Jornada completa
    Uxbridge

    Join a friendly, customer-focused pub team and help create a welcoming, enjoyable and safe environment for every customer. Previous hospitality experience is beneficial but not essential, as full training can be provided. Key responsibilities • Welcome customers professionally and provide excellent service., • Take orders accurately and prepare and serve alcoholic and non-alcoholic drinks to company standards., • Operate the EPOS/till system and process cash, card and other approved payments correctly., • Follow procedures for discounts, refunds and voids, and report any discrepancies to management., • Keep the bar, customer areas, tables and workstations clean, organised and well maintained., • Restock bars, fridges and service areas, assist with deliveries, and follow stock rotation procedures., • Minimise waste, report breakages and stock issues, and support stock control activities., • Follow licensing, Challenge 25, health and safety, fire safety and food hygiene procedures., • Report incidents, hazards, maintenance concerns and cleanliness issues promptly., • Work positively with management and bar, floor, kitchen and security teams, particularly during busy periods., • Arrive on time, attend required training and communicate clearly about availability or absence. What we’re looking for • A friendly, reliable and approachable attitude., • Strong customer service and communication skills., • The ability to work efficiently in a fast-paced environment., • Good teamwork, honesty and accountability when handling cash and stock., • A willingness to learn and develop., • Flexibility to work evenings, weekends and bank holidays., • Passion for delivering excellent hospitality standards. What we offer • Competitive hourly pay., • Full-time and part-time opportunities., • Full training and ongoing support., • Flexible working opportunities., • Career development and progression within a growing pub group., • A supportive and enjoyable team environment. Our values are People, Standards and Fun. We expect every team member to take pride in the venue, provide excellent service and contribute positively to the team.

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  • Cafe Manager
    Cafe Manager
    hace 1 mes
    £30000–£35000 anual
    Jornada completa
    Northwood Hills, Hillingdon

    ☕ Café Manager – Krave Dessert Café Location: Northwood Full-Time Love great coffee, amazing desserts and creating a brilliant customer experience? Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level. We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back. 🍰 The Role As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including: • Leading, motivating and developing the team, • Managing staff rotas and ensuring efficient staffing levels, • Delivering consistently excellent customer service, • Driving sales and looking for ways to grow the business, • Maintaining high standards across food, drinks, presentation and cleanliness, • Managing stock levels, ordering and supplier relationships, • Controlling wastage and keeping an eye on costs, • Ensuring opening and closing procedures are followed, • Handling customer feedback and resolving issues confidently, • Making sure the café is always looking and operating at its best 🙌 Who We're Looking For We're looking for an experienced café or hospitality manager who: • Has previous management experience in a busy café, restaurant or similar hospitality business, • Is confident leading and managing a team, • Has a strong understanding of stock, labour and cost control, • Is commercially minded and motivated by increasing sales, • Has excellent customer service skills, • Is organised, reliable and hands-on, • Leads from the front rather than managing from the sidelines, • Brings positive energy to the team and the café ✨ Why Krave? Krave is all about great desserts, great drinks and great experiences. We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow. If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

    ¡Incorporación inmediata!
    Inscripción fácil
1

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