Technical business analyst jobs in London - Page 5Create job alerts

Analytics Engineer - 12 month fixed term contract UK Remote £67,000 plus benefits This Analytics Engineer role stands out as a chance to play a key part in a large scale Lakehouse programme, sitting at the intersection of engineering, analytics and the wider business. You will take real ownership of curated data models, shape how data is structured and served across the organisation, and influence best practice as the analytics engineering capability continues to grow. The Company They are a large, well established UK organisation with a strong reputation for combining technical excellence with a people first culture. Data and analytics are a strategic priority, with ongoing investment into a modern cloud based data platform. Engineering teams are expanding as part of a broader transformation, creating genuine opportunities to have impact and influence. The Role You will join a growing analytics engineering team and play a critical role in the Lakehouse environment. Your responsibilities will include: • Leading the design and delivery of curated, analytics ready data models within the Lakehouse, • Owning the transformation from enriched to curated datasets, enabling trusted reporting and insight, • Developing and maintaining robust SQL and PySpark transformation pipelines in Databricks, • Embedding data quality, testing, reliability and performance into the curated layer, • Working closely with data engineers, BI teams and business stakeholders to translate complex requirements, • Providing technical leadership, mentoring and setting modelling and engineering standards, • Strong commercial experience as an Analytics Engineer within a modern data platform, • Excellent data modelling capability, including dimensional and semantic modelling, • Advanced SQL skills and strong hands on experience with PySpark, • Experience working with Databricks and Lakehouse architectures, • A solid grounding in engineering best practices, testing and data quality, • Confidence mentoring others and taking ownership of technical decisions, • Flexible by choice working, supporting different schedules and work life balance, • A 35 hour working week within a supportive, inclusive engineering culture If you are an Analytics Engineer looking to make an impact in a growing Lakehouse environment, apply now to find out more.

BI Developer Trustmarque | Remote (UK) | Full-time Are you passionate about turning data into meaningful insights that drive real business decisions? At Trustmarque, we’re looking for a talented BI Developer to join our growing data team and play a pivotal role in shaping how data is transformed, modelled, and consumed across the organisation. This is a fully remote role where you’ll sit at the intersection of data engineering and business intelligence, acting as the vital link between technical data pipelines and impactful business reporting. About the Role As a BI Developer, you’ll work closely with Data Engineers and Data Analysts to transform raw data into clean, structured, and analytics-ready datasets. You’ll design and maintain transformation pipelines, build robust semantic models, and deliver high-quality Power BI dashboards and reports that empower stakeholders to make confident, data-driven decisions. What You’ll Be Doing • Act as the key bridge between Data Engineering and Data Analyst teams, ensuring data is structured, documented, and ready for reporting, • Design and build scalable transformation pipelines within Microsoft Fabric, • Develop reusable, well-documented semantic data models optimised for Power BI, • Create and maintain engaging, interactive Power BI reports and dashboards, • Apply advanced techniques including DAX, Power Query, and row-level security, • Support and optimise data pipelines, transforming manual processes into automated, scalable solutions, • Collaborate with stakeholders to translate business requirements into data-driven solutions, • Implement data quality checks, validation rules, and monitoring processes, • Uphold data governance best practices across the BI layer, • Optimise performance of datasets and pipelines (e.g. incremental refresh, query folding, aggregations), • Conduct data audits to improve quality, security, and governance, • Maintain clear documentation of data flows, lineage, and transformations, • Strong hands-on experience with Microsoft Fabric (Pipelines, Dataflows Gen2, Lakehouse, OneLake), • Advanced Power BI skills (report design, DAX, Power Query, dataset management, governance), • Solid understanding of data modelling principles, including star schema design, • Strong SQL skills with a focus on performance optimisation, • Experience with ETL/ELT processes and data transformation workflows, • Knowledge of data warehousing concepts and architectures, • Understanding of data governance, including quality, security, and compliance, • Excellent problem-solving skills with the ability to analyse complex datasets, • High attention to detail and commitment to data accuracy, • Strong communication skills with the ability to work across technical and non-technical teams At Trustmarque, you’ll be part of a collaborative and forward-thinking environment where data is at the heart of decision-making. You’ll have the opportunity to work with modern technologies, influence data strategy, and deliver solutions that make a real impact.

Contract: PermanentSalary: Competitive salary between £47,000 and £71,000 per annum, depending on experience.As a Data Governance Analyst , you will support the Data Governance Manager in implementing and maintaining the organisation’s data governance framework. Your role will involve ensuring data quality, consistency, and compliance across various data domains. You will work closely with data owners, data stewards, the Records & Retention Officer, and IT teams to enforce data governance policies and procedures and support Master Data Management (MDM) and Records Management initiatives. What you’ll be doing as a Data Governance Analyst • Assist in developing and articulating the organisation’s data governance vision, strategy, and roadmap., • Support the activation and enforcement of the data governance program vision., • Collaborate with various stakeholders, including IT teams, business units, data owners, and records management teams., • Ensure that master data is accurately represented, consistently defined, and easily accessible across the organisation., • Provide training and guidance to employees on data governance and records management principles, policies, and procedures., • Assist in establishing mechanisms for governance oversight, including regular reviews and audits., • Delivering training to Data Owners and Data Stewards, • Ensure compliance with data-related regulations and manage data-related risks., • Support the Data Governance Manager in leading and facilitating council meetings, driving decision-making processes, and ensuring alignment with organisational objectives., • Implement metadata management processes to capture and maintain data lineage, definitions, and dependencies., • Establish and maintain data dictionaries, glossaries, and cataloguing tools to support data discovery and documentation., • Contribute to defining and maintaining data governance and records management policies, standards, and procedures., • Strong understanding of data governance principles and practices, including data quality management, data stewardship, and data lifecycle management., • Experience with MDM initiatives, ensuring data consistency and accuracy across the organisation., • Familiarity with tools such as Azure Purview for data cataloguing and metadata management., • Knowledge of records management and retention practices, with experience using tools such as SharePoint or other lifecycle management systems., • Understanding of regulatory requirements and industry standards related to data governance and data protection., • Strong collaboration and communication skills to work effectively with data owners, stewards, IT teams, and business units., • Proficiency in data management tools and technologies, including data integration, data quality, and database management systems., • Strong analytical skills to monitor and manage data quality, perform root cause analysis, and address data-related issues., • Experience in agile, iterative project management methods., • Experience in big data cloud approaches. Desirable Experience, • Experience within the water or utilities industry. Desirable Technical Skills & Qualifications, • SQL scripting and experience with database management systems such as SAP or SQL Server ., • Familiarity with data analysis and visualisation tools such as Power BI or Python ., • Experience with data quality tools such as MDM Profisee , SharePoint , and Purview ., • Understanding of big data technologies such as Databricks and Data Factory . What’s in it for you?, • Competitive salary between £47,000 and £71,000 per annum, depending on experience., • Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays), • Generous Pension Scheme through AON., • Performance-related pay plan directly linked to company performance measures and targets.

World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider.Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome.Technical Business Analyst (BA) with strong cybersecurity domain expertise to support the design,

Proven background delivering complex Risk or Front Office Technology platforms * Strong Technical Project / Programme Management experience within Investment Banking or Global Markets * Experience operating as a hybrid PM / Business Analyst / Delivery Lead * Strong understanding of Market Risk, VaR,

The Howard de Walden Estate is one of London’s largest and most prestigious estates, comprising over 800 properties across 95 acres of Marylebone. The Company owns, manages and leases its buildings to a diverse customer base across five sectors: healthcare, office, residential, retail and education. The property portfolio is managed through an in‑house team with a strong focus on long‑term stewardship, operational excellence and continuous improvement.The Company is embarking on a business-wide modernisation programme, to revitalise ways of working, data, systems and processes. Project Elevate has been initiated to replace the current Property Management and Accounting system (MRI Platform X), in place for nearly three decades.The programme will deliver a unified, scalable and supportable SaaS platform covering finance, property management, procurement, project accounting and reporting. It is a strategically important initiative that will fundamentally change how the organisation operates and how colleagues interact with core systems.Project Elevate is a multi‑year transformation programme to implement Microsoft Dynamics 365 Finance & Supply Chain Management as the organisation’s core ERP platform, integrated with existing Microsoft Dynamics 365 Customer Engagement and M-Files Document Management applications. The project will also incorporate specialist Independent Software Vendor (ISV) solutions, including Yavica’s FlexProperty and SignUp’s ExFlow products.The D365 Finance & Operations Functional Consultant is a permanent internal role forming part of the core Project Elevate delivery team. Reporting to the Director of Operations, the role works closely with business stakeholders, internal IT colleagues and external System Integration partners to ensure business requirements are clearly understood, structured and translated into high-quality functional artefacts.The role acts as a critical bridge between the business and technical delivery teams, combining strong interpersonal skills with solid functional knowledge of D365 Finance & Operations. The role plays a key part in shaping requirements, preparing user stories in Azure DevOps, assuring solution design, and supporting successful testing, adoption and long-term optimisation of the ERP platform. • Lead and facilitate workshops to capture and validate business requirements., • Translate requirements into epics, user stories and acceptance criteria using Azure DevOps., • Act as the functional interface between the business and System Integration partners., • Review and assure functional designs to ensure alignment with business intent., • Support data migration, integration discussions and functional decision-making., • Support SIT and UAT activities including test scenario definition., • Support go-live readiness and hypercare., • Assist with training and user adoption activities, • Support post go-live enhancements, including gathering and documenting change requests.Act as a functional point of reference for business users., • Maintain functional documentation and process artefacts., • Drive awareness, reinforcement, and education of best practices to ensure consistent user behaviour and compliance., • Support continuous improvement initiatives & optimisation of business processes in D365., • Contribute to the long-term strategic objectives of the business., • Facilitate workshops and training as required., • Director of Operations, • IT Project Manager, • ERP System Administrator, • Internal Business Analyst, • Heads of IT, Asset Management, Property Management, Facilities Management, Finance and Procurement teams, • External System Integration and Change Management partner (Avanade), • Microsoft and ISV partners (Yavica, SignUp), • Incumbent partners (MRI, Redirect Consultancy, KingswaySoft Middleware, M-Files), • Experience with Microsoft Dynamics 365 Finance & Operations., • Experience writing user stories and managing backlogs in Azure DevOps., • Strong understanding of Finance and Operations processes within an ERP context., • Practical experience supporting ERP implementations or major system upgrades., • Strong analytical and problem‑solving skills, with the ability to troubleshoot system issues., • Excellent stakeholder engagement skills, including management and communication skills, with the ability to work effectively with colleagues across multiple business functions., • Experience in Real Estate or similar asset-based environments., • Experience working with D365 ISVs, particularly property or finance‑related solutions., • Experience of integration landscapes involving D365 (e.g. Azure Integration Services, Dual‑Write)., • Experience supporting data migration activities and reconciliation., • Experience and knowledge of the broader Microsoft architecture, • Proficient understanding of emerging technologies, including artificial intelligence, autonomous agents, and automation., • Comfortable working in an environment with mixed change maturity levels., • Adaptable and pragmatic when handling and managing evolving requirements., • Detail‑oriented, with a focus on quality outcomes., • Collaborative and able to work effectively with both technical and non‑technical colleagues., • Curious and proactive, with an interest in continuous improvement and learning. The role requires a flexible working approach, with a requirement to work out of hours.This role description reflects the current requirements of the position. As Project Elevate progresses, responsibilities may evolve to reflect the needs of the business and the maturity of the platform., • 25 days holiday per year, plus statutory holidays and 3 discretionary days to cover the Christmas office closure., • Private medical insurance with Bupa., • Defined contribution pension scheme with 12.5% employer contributions., • Discretionary bonus., • Life assurance at 7x salary., • Group income protection scheme., • Interest free season ticket loan., • Employee Assistance Programme (EAP) and wellbeing app “ ”., • Cycle to work scheme., • Onsite gym with 7 weekly classes and 2 Wattbikes., • Regular staff socials and an annual company away day., • Free fruit and breakfast cereals.Enhanced maternity, paternity and shared parental leave policies (12-month qualifying period)., • Hybrid working arrangements -minimum of 155 days in the office per year with minimum of 2 days (not fixed) per week in the office.

Inside IR35 - Investment Banking.Global Markets (GM) IT Risk and P&L con.London, Paris, New York, India and Asia, developing software to support systems for Risk, P&L and Financial Resources data for Global Markets.Within GM IT Risk and P&L development, the Presto Services team are respo

An experienced Technical Systems Analyst with strong data and integration skills is required to play a leading role in providing ongoing technical support for the business systems of an international legal firm. We are looking for a Technical Systems Analyst to join our clients Business Systems Supp

Senior Student Systems (SITS) Analyst Developer Fixed Term Contract vacancy in a University based in Bedfordshire Salary £48,760 - £58,664, 36 days annual leave plus bank holidays, flexible hybrid working policy, generous 14.5% employer pension contribution and other generous benefits The Opportunity: Hays Technology is working in partnership with a well-established higher education organisation to recruit a Senior Student Systems Analyst Developer on a fixed-term contract basis until July 2027. This is a key role within a central IT function, supporting and enhancing core student information systems used across the full student lifecycle.You will take technical ownership of system development, configuration, integration and optimisation, working closely with stakeholders to improve data quality, automate processes and deliver robust, secure solutions aligned with organisational strategy. Key Responsibilities: Lead systems analysis and development activities across complex student systems initiatives Plan, estimate and deliver development work to agreed timelines, quality standards and budgets Provide hands-on development and configuration of Tribal SITS:Vision and Maytas Drive software lifecycle best practice, including Agile and iterative delivery approaches Manage system enhancements, upgrades and vendor releases Develop and maintain integrations, including StuTalk processing Provide expert-level application support, issue resolution and performance monitoring Contribute to product roadmaps, standards, documentation and continuous improvement Ensure security, data integrity, privacy and compliance standards are embedded throughout In order to apply, you must have the following skills & experience: Significant hands-on development experience with Tribal SITS:Vision Strong understanding of the HE student administration lifecycle Experience delivering complex system solutions in a higher education environment Advanced technical skills including SITS SRL, JavaScript, CSS, HTML5, jQuery, Bootstrap Strong SQL skills (Oracle preferred) and experience with complex relational databases Demonstrable technical project leadership or delivery experience Strong communication skills with the ability to engage both technical and non-technical stakeholders If you have the relevant experience and would like to apply, please submit your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Introduction At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence. Together, we transform advanced insights and market intelligence into strategies that protect businesses, drive performance, and shape the future of reinsurance. We’re a community of decision makers, future shapers, and trusted experts working side by side to deliver meaningful impact through innovative thinking and practical solutions. At Gallagher Re, your curiosity is welcomed, your growth is championed, and your work truly matters. This is a place where you'll have the freedom to explore new ideas, take ownership of your career, and collaborate with people who are as driven and inquisitive as you are. Overview At Gallagher Re, we are seeking an experienced Data Platform and Design Lead to establish and evolve the core fundamentals of our Data Platform. This platform will support operational, transactional, and analytics data, enabling seamless ingestion, storage, and consumption of data for Gallagher Re’s products and business platforms. The role will focus on continuously maturing the platform to support report integrations, as well as advanced capabilities in artificial intelligence (AI), machine learning (ML), and analytics. As a key member of the data team, you will focus on: • Strategically designing the data platform, including the evolution of data domains, data lifecycles, and enabling data capabilities., • Ensuring the quality, security, and governance of all data within the platform, with an emphasis on collaboration with data stewards and robust data governance practices. A core aspect of this role is close collaboration with the enterprise to ensure alignment with enterprise-wide standards, patterns, and reference architectures, including OneSource. How you'll make an impact Data Platform Design and Development • Domains: Create logical groupings of data aligned with business functions to ensure clarity, ownership, and scalability., • Data Contracts: Manage formal agreements between data producers and consumers regarding data quality, availability, and usage., • Target Data Lifecycles: Define and implement data lifecycles across Gallagher Re processes in line with supporting technical architecture., • Analytics Sandboxes: Enable secure, flexible environments for data experimentation and innovation., • AI & ML Opportunities: Facilitate the adoption of AI and machine learning solutions. Establish the following foundational elements before transitioning responsibilities to the Data Platform Governance Lead as the platform matures: • Master Data Management & Data Flows: Define and control how master data is created, maintained, and used., • Reference Data Management: Define and control how reference data is created, maintained, and shared., • Metadata & Data Lineage: Define and control how metadata and data lineage are created, maintained, shared, and used. Key Skills & Competencies • Contribute to the broader data strategy and vision for Gallagher Re., • Demonstrate a fantastic technical understanding of the software delivery lifecycle and agile methodologies within a large organisation., • Partner with stakeholders across Gallagher Re to understand data needs, influence decision-making, and translate requirements into technical designs for the data platform., • Collaborate closely with data engineering and architecture teams to deliver tangible outcomes., • Exhibit exceptional stakeholder management, supported by excellent communication and facilitation skills., • Previous experience in a data-focused role such as Data Business Partner or Manager, Product Manager, Product Owner, Data Analyst, or Technical Business Analyst., • Excellent understanding of modern data platform technologies, including:, • Data lakes and data warehouses (e.g., Snowflake, Azure Databricks, Azure Data Factory)., • ETL pipelines and enterprise data modelling., • SQL and data profiling., • Structured and unstructured datasets., • Schema design and methods (e.g., YAML, XML)., • Data visualisation tools (e.g., Power BI or equivalent)., • Data quality, compliance, and standards (e.g., PII, GDPR, CCPA)., • Data management and data governance processes., • Experience managing product backlogs and delivering data capabilities in agile environments., • Fantastic data literacy with the ability to interpret, challenge, and translate business and technical requirements., • Excellent communication and facilitation skills, with the ability to influence and build strong relationships., • Passion for emerging data technologies, continuous improvement, and challenging existing approaches. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Role: Graduate Business Modelling Analyst (STEM Graduate Opportunity). A leading global firm is seeking a highly analytical STEM graduate to join its team in a technical, model-building role. Prior business or financial modelling experience is.

A fintech company is seeking an experienced Technical Business Analyst to execute implementation projects for new and existing clients.

This position offers flexible working and various employee benefits, including unlimited annual leave and private healthcare. A technology company in Greater London is seeking a Business Technology Analyst to provide IT support. In this role, you will assist with technical queries, resolve issues, o

You enjoy challenging yourself with new problems and bring a technical mindset and skillset to reaching into the detail of complex problems to identify and deliver technical solutions. Experience in working with technical stakeholders to create and shape technical solution designs leveraging latest

A leading underwriting firm is seeking a Technical Business Analyst to join their UK/Europe Digital and Technology team.

A global insurance leader is seeking a Technical Business Analyst based in Croydon to support their Global Data Warehouse initiatives. In this role, you will gather business requirements, perform testing, and lead data analysis projects. Key qualifications include 5+ years of experience in business

YOUR PROFILE We are looking for the following core capabilities for Consultant / Senior Consultant level candidates: * Able to collect and evaluate new demand requests, validating their strategic alignment, expected benefits, scope and timing. CONTRIBUTION OPPORTUNITIES * Business Development – le

We are seeking a hands-on Business Systems Technical Analyst to join a small, high-impact Business Excellence function within a manufacturing team. Strong technical aptitude someone who can quickly absorb and deliver across a range of business systems and technical tasks, even if direct experience i

This job is with S&P Global, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Grade Level (for internal use): 11 The Team: You will join the Product Platform Design (PPD) team, a dynamic group responsible for designing, building, and evolving S&P Dow Jones Indices' (SPDJI) core product platforms. Our platforms drive index creation, calculation, rebalancing, analytics, and distribution. We operate on a product-led, service-based delivery model, organized into value streams that align with major business domains. You will collaborate closely with Index Management, R&D, Operations, and Technology teams to deliver scalable, reusable data services. The Impact: As a Technical Product Owner for Fixed Income Data, you will play a pivotal role in shaping our product direction and ensuring the operational robustness of our data platforms. You will act as a trusted advisor on complex data issues, using your analytical perspective to weave new approaches and innovative ideas into our processes. By bridging the gap between business and technology, you will deliver solutions that balance specific asset-class needs with the integrity of our shared data platform. Your work will directly improve efficiencies, enhance our organizational knowledge base, and influence peers to achieve defined strategic goals while leading by example in living the S&P Global purpose and values. Responsibilities: * Serve as the Product Owner within the value stream, combining PO and BA responsibilities to define, prioritize, and lead the detailed delivery of work for agile teams. * Translate complex business requirements into clear, actionable epics, features, and user stories. * Own and manage the team backlog in Azure DevOps (ADO), ensuring alignment with broader business goals, platform standards, and the priorities of others. * Act as a translator between business and technology, integrating and communicating complex technical information clearly to diverse audiences. * Navigate incomplete or conflicting data to identify viable options and make pragmatic decisions in non-routine situations.` * Collaborate with cross-functional teams (Index Management, R&D, Technology, Operations) and other Product Owners to manage cross-platform dependencies and sequencing. * Advocate for high data quality, timeliness, and operational robustness, ensuring asset-specific requirements translate into reusable data services rather than bespoke silos. * Define acceptance criteria, perform user acceptance testing (UAT), and actively support agile ceremonies. * Proactively seek out new opportunities for innovation, leveraging the wider team and effective time management to ensure high-quality delivery on deadlines. * All employees are required to work from the office a minimum of 2 days per week. What We're Looking For: Basic Required Qualifications: * An S&P Global employee at this level would typically have 7+ years of experience in Product Owner, Business Analyst, or hybrid PO/BA in an agile environment. * Strong domain expertise in fixed income market data, corporate actions, classifications, and calendars, with an understanding of how these nuances impact operational workflows. * Proven ability to engage in technical discussions, simplify complexity, and communicate effectively with both engineering teams and business stakeholders. * Proficiency in managing product backlogs and agile workflows using tools like Azure DevOps (ADO) or Jira. * Strong emotional intelligence with the ability to bounce back from setbacks, remain positive, and stay focused even in the face of challenges and obstacles. * We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications: * Experience working within a horizontal data platform function, successfully balancing specific asset-class needs with shared platform integrity. * Demonstrated ability to influence and advise junior colleagues in operational processes to achieve defined goals and objectives. * Track record of building strong relationships and collaborating with peers outside of your immediate team or function. * Familiarity with index calculation, rebalancing, and analytics platforms. About S&P Global Dow Jones Indices At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We're the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: * Health & Wellness: Health care coverage designed for the mind and body. * Flexible Downtime: Generous time off helps keep you energized for your time on. * Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. * Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. * Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. * Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - 103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group)

This job is with MSD, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The Business Analyst - Automation, Analytics & AI (BA - AA & AI) supports the identification, delivery, and sustainment of country-level automation, analytics, and AI solutions that enhance clinical trial operations. Working under the guidance of the Clinical Research Director (CRD) and in close collaboration with the Regional Operations team, the role assists with business case preparation, data analysis, dashboard/report building, workflow documentation, solution testing, training, and user support. The BA - AA & AI helps ensure solutions are compliant, adopted, and continuously improved and may be involved in supporting alignment and scalability for regional and global solutions. As needed, the BA - AA & AI may also support initiatives driven by Regional Operations teams, such as Global Site Agreements (GSA), Global Trial Optimization (GTO), Global Sites Budgets and Payments (GSBP) and Essential Document Management (EDM). Key Responsibilities: Intake & analysis support * Assist in compiling business cases, gathering requirements, mapping processes, and documenting user stories and acceptance criteria. * Conduct data exploration and prepare baseline metrics to define problem statements and expected benefits. * Verify with relevant central repositories and teams if there are similar tools to avoid duplication; summarize reuse opportunities and recommendations for the Sr. BA - AA & AI and RAAI Lead. Solution build & testing * Build and maintain country dashboards and basic automations under supervision using approved platforms. * Prepare test scripts, perform user acceptance testing (UAT) coordination, and document outcomes; support validation and release documentation. * Support configuration and minor enhancements; triage user feedback and escalating defects/issues as needed. Reporting & metrics * Produce routine operational reports and Key Performance Indicators (KPI) dashboards; maintain data definitions and refresh cadence. * Track solution performance metrics (e.g., adoption, data quality, cycle time) and prepare updates for stakeholders. Compliance & change support * Ensure adherence to ICH GCP, Company policies, and local regulations in documentation and solution usage. * Support change management activities (training materials, user guides, quick reference content) and deliver end-user training sessions. Collaboration * Collaborate with country, regional and headquarters teams, such as Sr. BA - AA & AI / RAAI Lead, and Global Clinical Data Integration (GCDI) / Information Technology (IT) partners; share learnings and templates with peers. Required Education and Experience: • Bachelor's degree in life science discipline, business analytics, computing science, engineering, or related field, with some hands-on experience in data analysis, process improvement, or technology-enabled projects (including exposure to automation platforms, analytics tools, or AI frameworks) Preferred Experience: • Exposure to clinical research operations or adjacent functions., • Experience with Business Intelligence (BI) tools (e.g., Power BI/Tableau) and basic data wrangling (Excel/PowerQuery/DAX; introductory Structured Query Language (SQL))., • Familiarity with workflow documentation and testing/UAT practices., • Internships or project work in healthcare/life sciences/regulatory environments desirable. Required Knowledge, Skills and Abilities: • Business analysis skills: Ability to gather and document requirements, translate business needs into data or solution specifications, and support testing and validation activities., • Data literacy: ability to analyze datasets, build reports, and visualize metrics; attention to data quality., • Technical aptitude: hands-on with Excel and at least one BI tool; foundational understanding of automation platforms and AI-assisted tools, with willingness to learn approved platforms., • Organization & communication: clear written/verbal English; structured documentation; effective collaboration in a matrixed setting., • Compliance awareness: basic understanding of operating in regulated environments and adherence to procedures., • Learning mindset: proactive, curious, and coachable; embracing feedback and continuous improvement. Closing date for applications: 19/05/2026 Required Skills: Automation Framework Design, Business Analysis, Business Intelligence (BI), Compliance Awareness, Data Analysis, Good Clinical Data Management Practice (GCDMP), Life Science, New Technology Integration, Process Improvements, Project Management, Regulatory Compliance, Regulatory Training, Release Documentation, User Acceptance Testing (UAT) Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 05/20/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Requisition ID:R396533

Pontoon is seeking a Technical Business Analyst on a contract basis to bridge the gap between business needs and technical solutions. This role involves gathering requirements, conducting analyses, and translating data into insights to support operational efficiency.

Wealth Management Engineering requires a hybrid Technical Project / Product Manager & Business Analyst to manage critical growth Initiatives and Regulatory obligations by leveraging best in class project management skills and strong functional / architectural expertise. Experience as a Technical Pro

As a Technical Business Analyst, you will bridge the gap between business needs and technical solutions, ensuring that our projects align with strategic goals. Proven experience as a Business Analyst or Technical Analyst, preferably within the Investment Banking sector. Technical Business Analyst (C

A leading airline company is seeking a Technical Business Analyst to work closely with various teams to convert business needs into clear technical requirements.

A global leader in animal health is seeking a Technical Business Analyst to join their team.In this role, you will bridge IT and business teams to enhance GxP systems, ensuring robust compliance and technical solutions.Candidates should have a Bachelor's degree in a technical field and 3 years of IT

The role involves managing the technical administration of a digital e-commerce platform and collaborating with various teams to ensure seamless delivery. A leading global apparel brand seeks an Ecommerce IT Service Delivery and Business Analyst in London. The ideal candidate has over 5 years of exp

Familiarity with BI and reporting platforms such as Power BI, Datorama, Data Studio, Databricks, SQL. As a Business Data Analyst, Reporting & Operations you’ll serve as the strategic link between client-facing teams and our technical developers—translating complex requirements into clear, delive

Technical Business Analyst - Customer Platforms (16537).We are recruiting for a Technical Business Analyst (Customer Platforms) who will work closely with business teams at easyJet holidays to understand what they need and turn those needs into clear requirements for our development teams.In this ro

We are looking for a senior Market Risk Analyst to support Greenergy’s trading activities, bringing both technical expertise and the credibility to influence how risk is understood and managed across the business. Producing daily position reports which transparently summarise all market risk expos

Design and implement enhancements to the Acturis System or customer-facing web solutions.Break down complex client needs into clear, accurate technical specifications.Logically solve technical problems and support sales teams with demos and solution insights.Mentorship from day one, a clear progress

Some of the key responsibilities include:* Assist in collecting business requirements, perform business testing, and provide support in legacy sunset of redundant reports and platforms* Act as a data analyst/business data analysis lead and support multiple projects and intra team enhancements* Showc

Acturis Ltd in the City of Westminster is looking for a candidate to design and implement enhancements to the Acturis System and customer-facing web solutions.Responsibilities include breaking down complex client needs into technical specifications and solving technical problems while supporting the

Job Title: Service Desk Analyst Contract Type: Permanent, Full Time Salary: Up to £28,000 Office Location/Working Policy: Onsite Working Hours: Shift pattern between 7am and 7pm What to wear: Smart casual The Role: You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills. As Service Desk Analyst you will be part of the Service Operations team and be the first point of contact for clients, providing technical support and ensuring efficient resolution of incidents and service requests. You will work within a fast-paced, security-conscious environment, supporting a wide range of technologies and adhering to ITIL best practices. This role requires strong technical expertise, excellent communication skills, and a proactive approach to problem-solving. You will be working on site at one of our London clients on a Rota basis between the hours of 07:00 and 19:00 Monday to Friday. Role Responsibilities: • To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements • To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy • Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department • Answering telephone calls from customers with technical problems and queries • Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures • Creating, administrating, and disabling active directory objects • Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes • Performing software updates and installations on end users' workstations and servers • Raising cases from emails received by the department and from the proactive monitoring system • Escalating incidents to senior support team members or external suppliers when required • Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation • Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Key Skills: • Proven experience working within a customer service based role • Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers • Organisation and time management skills • To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner • Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you. First interview: A video call over MS Teams with the Hiring Manager + Team Member. Second interview: Usually F2F interview onsite at one of our offices (this can sometimes involve a task or presentation). About Acora We’ve been on a mission to improve end user satisfaction since the day we were founded over 25 years ago. As champions of premium experience-led IT services, it is who we are. We constantly challenge old assumptions and inherited wisdom, and demonstrate there are other, better ways to do things. Our mission is to unleash the potential of people through amazing IT experiences. At Acora, we live by three key and simple values that drive everything we do guiding our actions, shaping our culture, and ensuring we deliver excellence every step of the way. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Job Title: Security Consultant/Architect Location: London (hybrid) Length: 6 months PAYE only Overall purpose of the role Are you a security professional with a "shift-left" mindset and a passion for building secure-by-design platforms? Join Barclaycard Payments as we build a brand-new, cloud-native, and fully independent fintech-style merchant acquiring platform. This isn't about maintaining legacy systems; it’s about building a target-state platform from the ground up. As a Security Consultant / Analyst , you will be embedded within the CISO function, working directly with engineering and product teams to ensure security is woven into the fabric of the GAIA roadmap. You will act as a bridge between high-level security standards and technical execution. This role is a blend of Cyber Business Analysis, GRC (Governance, Risk, and Compliance), and Technical Consultancy. Key Accountabilities: Secure-by-Design: Provide pragmatic security guidance to engineering workstreams, reviewing designs and technical specifications to identify risks early in the SDLC. Control Mapping & BA: Perform deep-dive business analysis to map cyber controls against the GAIA roadmap, ensuring alignment with the Barclays Cyber Control Library and refreshed Cyber Standards. Cloud & DevOps Security: Support the secure configuration of AWS workloads, CI/CD pipelines (GitHub), and containerised environments (Docker/Kubernetes). Compliance & Frameworks: Ensure the platform is built to be PCI DSS compliant, utilizing frameworks such as ISO 27001/2 and NIST CSF . Risk Orchestration: Help translate complex technical risks into business-relevant terms for stakeholders, ensuring all risks are logged, understood, and mitigated. Assurance: Assist in preparing for penetration testing, remediating findings, and validating control improvements. Key Skills: We are looking for a high-energy consultant who has spent the last 5+ years in Cyber Security, ideally within Fintech or Financial Services. You should be comfortable "spinning plates" in a greenfield environment and have a strong background in reporting to CISO leadership. Essential Experience: Cyber experience within Fintech/Financial Services: Proven experience in security consultancy, advisory, or GRC roles. Cyber Business Analysis: At least 2 years of recent experience in mapping cyber controls and navigating complex project roadmaps. Framework Fluency: Deep understanding of ISO 27001/2, NIST CSF, and PCI DSS. Cloud & Modern Engineering: A solid grasp of cloud implementations (AWS preferred) and secure development lifecycle principles. Stakeholder Mastery: The ability to challenge and influence developers, architects, and risk officers effectively. Desirable Skills: Experience securing End User Compute (EUC), specifically MacBooks managed via JAMF. Administration and securing of Google Workspace environments. Knowledge of merchant acquiring, payment flows, and fintech ecosystems. Security certifications (CISM, CISSP, or equivalent) are a plus. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Graduate Data Analyst Fawkes and Reece is one of the UK's leading construction recruitment specialists, with 9 offices nationwide and a reputation built on excellence, delivery, and results. As we approach our 25th anniversary, data is playing an increasingly important role in shaping our business strategy and future growth. We are now looking for a Graduate Data Analyst to join our team and support data-led decision-making across the group. This is an exciting opportunity for a recent graduate looking to kick-start their career in data and analytics within a fast-paced, commercial environment. You will gain hands-on experience working with real business data, learning how insights directly impact performance, strategy, and growth The Role As a Graduate Data Analyst, you will support the business by transforming data into meaningful insights that help drive performance across sales, recruitment, and operations. You'll be given full training and ongoing support, with the opportunity to learn on the job from experienced stakeholders across multiple departments. This role offers exposure to the full business, allowing you to develop both technical and commercial skills. Key responsibilities include: Supporting the collection, organisation, and analysis of data across multiple business functions Assisting in building and maintaining reports and dashboards using Excel Analysing trends and patterns to provide insights that support business decisions Working closely with different teams to understand their data needs and requirements Helping to improve data processes and reporting accuracy Maintaining clean, accurate, and up-to-date data across internal systems Presenting insights in a clear, concise, and easy-to-understand format Supporting senior stakeholders with data-driven recommendations What We're Looking For We are looking for someone with strong potential, a positive attitude, and a genuine interest in building a career in data. A recent graduate (or graduating soon), ideally in a numerical or analytical subject such as Maths, Economics, Business, Data Analytics, or similar Strong Excel skills, or a willingness and ability to develop them quickly A natural interest in data, numbers, and problem-solving High attention to detail and strong organisational skills Good communication skills and the ability to explain ideas clearly to non-technical stakeholders A proactive mindset with a willingness to learn and take ownership Ability to work in a fast-paced, deadline-driven environmentWhat's in It for You? Competitive starting salary Structured training and continuous development Clear progression opportunities within a growing organisation Hands-on experience with real business data from day one Exposure to senior stakeholders and strategic decision-making Opportunity to build both technical and commercial skill sets A role where your work will have real impact and visibilityWhy Fawkes & Reece Regular team and company social events, including high achievers' trips Summer and Christmas parties Free fruit and breakfast (including Friday breakfast) Early finish every Friday Increasing annual leave with service Monthly prizes and recognition awards 4x salary life insurance 24/7 online doctor support Free wellness app with access to wellbeing initiativesIf you're looking for a role where you'll be supported, challenged, and given real responsibility from day one, we'd love to hear from you. Apply now or get in touch with our Stephen in the talent Team to find out more

Data Analyst - 4-Month Fixed Term Contract Hackney, London - Hybrid, 3-4 Days Remote, 1-2 Days in Office £43,278 (Pro Rata) + Holiday + Pension + Great Benefits Are you an experienced Data Analyst looking for an impactful contract role where you can drive real, visible change within an established organisation? Do you want the opportunity to modernise a data function from the ground up - building dashboards, leading on data governance, and delivering insight that shapes the way an organisation operates? On offer is a 4-month fixed term contract with a well-established housing association based in Hackney, London. This is a varied and technically interesting role with genuine scope to make your mark, working within a close-knit and collaborative team environment. With 3 to 4 days remote working per week, the role offers strong flexibility alongside meaningful, hands-on project work. This organisation is on an exciting journey to become a truly data-driven business, and this role sits at the heart of that transformation. You will have the autonomy to lead on key workstreams - from building modern Power BI dashboards to implementing a Data Management Framework and managing the annual Housemark benchmarking process - making this a role where your work will have a direct and lasting impact. In this role you will develop and deliver Power BI dashboards to modernise the organisation's approach to reporting, lead on the adoption and implementation of a Data Management Framework, manage the annual Housemark benchmarking process, and provide data-driven research and insight across the business where required. This role would suit an experienced Data Analyst from a social housing background who is looking for a contract role with genuine scope, autonomy, and the opportunity to deliver something meaningful within a stable and people-focused organisation. The Role: Develop Power BI dashboards to modernise reporting across the organisation Lead on the adoption and implementation of a Data Management Framework Manage the annual Housemark benchmarking process Provide data-driven research and insight where required 4-month fixed term contract - 3 to 4 days remote, 1 to 2 days in office in Hackney The Person: Experience working within social housing - essential Strong Power BI skills with experience building dashboards and reports Experience in data management, data cleansing, and data analysis Reference Number: [BH-(Apply online only)] To apply for this role or to be considered for further opportunities, please click "Apply Now" or contact Ilyas Shirwani on (phone number removed) or . Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

Job Description: POS Technical Systems Analyst Watford (Hybrid) Competitive day rate (Outside IR35) 6 Month Contract I'm looking for a POS Technical Systems Analyst to support a major retailer with POS Configuration, API Integration and System Testing. This role is critical in enabling major retail technology projects especially those who have worked with Lightspeed K series. To learn more, submit your CV to £200.00 - £350.00 / day Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found at talentinternational.co.uk TPBN1_UKTJ

About the Role A well-established technology organisation operating in highly regulated financial and trading environments is seeking an experienced Business Analyst to support a specialist risk and controls platform. This role sits within a complex, data-driven compliance and monitoring domain, supporting the ongoing development of tools used by institutional clients to manage risk, oversight, and regulatory obligations across transactional activity. You will work across business, product, and technology teams, helping to translate complex operational and regulatory requirements into structured, actionable specifications that support ongoing platform development. Key Responsibilities Requirements Definition & Analysis • Work with internal stakeholders and clients to understand operational, product, and regulatory requirements, • Analyse complex end-to-end workflow and control processes within a regulated environment, • Produce structured artefacts including user stories, functional specifications, and process flows (current and future state), • Ensure requirements are clear, testable, and aligned to defined use cases Delivery & Collaboration • Partner with delivery leads and project managers to support planning and execution of product enhancements, • Act as the key interface between business stakeholders and technical teams, • Contribute to backlog refinement, sprint planning, and delivery governance, • Maintain clarity and continuity of requirements throughout the delivery lifecycle Platform Development & Enhancement • Identify gaps and opportunities within existing monitoring and control capabilities, • Support the design and delivery of enhancements driven by regulatory, client, or operational needs, • Ensure solutions are robust, scalable, and aligned to real-world operational usage Testing, Validation & Governance • Define acceptance criteria and support UAT activities, • Validate delivered functionality against agreed requirements, • Maintain traceability between requirements, controls, and delivered features Key Requirements Essential • Proven experience as a Business Analyst within regulated financial services, trading, or risk/control environments, • Strong understanding of transactional workflows and/or monitoring or surveillance-type processes, • Experience working with complex, multi-step operational processes in regulated industries, • Ability to translate complex domain needs into structured, actionable requirements, • Experience working within structured delivery environments alongside technical teams, • Strong stakeholder engagement skills at senior level Desirable • Familiarity with regulatory or compliance frameworks relevant to financial or trading environments, • Experience working in agile or hybrid delivery models, • Exposure to data-led monitoring, risk, or compliance systems, • Experience using tools such as Jira, Confluence, or similar Package • Circa £80,000 (depending on experience), • Competitive benefits package, • Flexible hybrid working model, • Opportunity to work on a specialist risk and controls platform, • Exposure to complex regulated operational environments, • Strong professional development within compliance, risk, and monitoring domains

Client Services Analyst - Payments Fully onsite Contract Length: 12 Months Location: Bromley, Greater London Are you an experienced Client Services Analyst with a passion for delivering exceptional client-facing solutions? Our client is seeking a skilled professional to join their team and play a crucial role in the migration of Cash Management and Treasury bulk file payments and reporting solutions for their Global Payments Solutions (GPS) clients. If you thrive in a dynamic environment and enjoy project management, this opportunity could be perfect for you. Key Responsibilities: Project Management: Lead the implementation of technical cash management solutions for our EMEA GPS client base. This will involve managing connectivity through CashPro File import, 'host to Host' channels, EBICS, and SWIFT for various electronic payment and collection types, as well as reporting. Familiarity with industry standards (ISO20022) and proprietary file formats is essential. Delivery Oversight: Ensure successful project delivery and execution, aligning with agreed timelines. Your role will be pivotal in driving clients to realise new revenue opportunities promptly while meeting their expectations. Stakeholder Coordination: Collaborate closely with clients to establish clear implementation timelines. Maintain open lines of communication regarding project status, identifying potential issues, and proposing effective resolution steps within set deadlines. Technical Support: Assist clients with technical connectivity and file testing to optimise Straight Through Processing (STP) for transactions. Your expertise will help ensure a seamless transition and enhance client satisfaction. Internal Collaboration: Work in partnership with internal business partners as needed to expedite project resolutions, ensuring a smooth implementation process. Qualifications: Proven experience in a client-facing technical integration role, preferably within cash management or treasury services. Strong understanding of payment processing, including EBICS, SWIFT, and various electronic payment formats. Familiarity with ISO20022 standards and proprietary financial file formats. Excellent project management skills with a track record of delivering projects on time and within scope. Strong communication and interpersonal skills to effectively liaise with clients and stakeholders. Ability to work independently and collaboratively in a fast-paced environment. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Business Analyst - Idox Acolaid 1 year FTC £58,899 Hybrid - Central London Code Red Associates are working with a long term client who are actively looking to add a business analyst to their team on a 1 year FTC. You will need to have experience as a Business Analyst to support a major Idox Acolaid to Idox Uniform/SaaS cloud migration. This is a key role within a transformation programme, ensuring business requirements are accurately captured, processes are optimised, and the transition is delivered smoothly with minimal disruption. Key Responsibilities Lead business analysis activities for the migration from Acolaid to Uniform/SaaS cloud Engage with stakeholders across planning, building control and land charges functions Elicit, document, and validate business and system requirements Analyse current ("as-is") processes and design improved ("to-be") workflows Support data and migration activities, including data mapping and validation Collaborate with technical teams, vendors, and project managers Facilitate workshops, interviews, and user acceptance testing (UAT) Ensure alignment with regulatory and local government requirements Key Skills & Experience Proven experience as a Business Analyst on system migration or transformation projects Strong knowledge of Idox Acolaid and Idox Uniform and/or Idox SaaS cloud (highly desirable) Experience working with local government, planning, or regulatory environments Excellent stakeholder management and communication skills Strong documentation skills (BRDs, process maps, user stories) Experience with data migration, integration, and testing processes Familiarity with Agile and/or Prince2 delivery methodologies We act as an Employment Agency/Business with regards to this vacancy. As an Equal Opportunities employer we welcome applications regardless of race, gender, nationality, ethnic origin, sexual orientation, religion, marital status, disability or age. All applicants are considered on the basis of their merits and abilities for the job

Join our Finance team as a Financial/Regulatory Accountant in a 12-month fixed term contract and play a key role in delivering accurate, timely and insightful reporting across a dynamic banking environment. Reporting to the Financial Control Manager, you’ll support a broad range of activities spanning management accounts, Head Office reporting, UK regulatory returns and tax compliance, while helping strengthen controls and improve efficiency across the function. This opportunity would suit professionals currently working as a Financial Accountant, Regulatory Accountant, Management Accountant, Financial Control Accountant or Finance Analyst looking to broaden their impact. This is a hands-on role where you’ll be deeply involved in month-end close, preparing journals, coordinating balance sheet reconciliations and analysing P&L and balance sheet movements to explain performance. You’ll produce high-quality data and disclosures for regulators and Head Office, ensuring outputs are fully reconciled and robust. Alongside business-as-usual reporting, you’ll contribute to budgeting and forecasting, support tax computations, and help assess the accounting impact of new products before launch. Duration: 12-month fixed term contract Location: Central London – Hybrid working is in place with 4 days a week spent in the office, 1 day from home. Salary: £65k - £70k base salary plus discretionary bonus and great benefits including 12.5% pension. We’re looking for a qualified accountant (ACCA, CIMA or ACA) with a strong financial control background, excellent technical accounting knowledge and advanced Excel skills. You must have experience of working in a Banking environment, preferably consumer banking. Experience in regulatory reporting and familiarity with tools like Power BI will be advantageous. Just as important is your mindset: you’re organised, detail-focused and proactive, with the confidence to take ownership, solve problems and communicate clearly with stakeholders at all levels. CLICK APPLY and send through a CV for immediate consideration

Kenny Recruit is working with a fast-growing scale up that provides innovative packaging solutions to the hospitality sector. We’re on the lookout for a driven and commercially savvy qualified or nearly qualified Management Accountant to join our client’s mission a temporary to permanent basis. You will report directly into the Financial Director and want to manage the day to day finance function whilst also showcasing a strategic and analytical skillset. Our client is committed to reducing waste and improving sustainability across the hospitality and foodservice industries. Their products are already making an impact in coffee shops, delis, quick-service restaurants, and casual dining spaces – and they’re only just getting started. As a Management Accountant, you’ll be a strong communicator with the ability to clearly present complex financial insights and influence non-finance stakeholders. You will need to be collaborative and highly analytical with strong attention to detail, bringing a proactive, solution-focused approach suited to fast-paced, high-volume environments, and committed to continuous improvement and working smarter to enhance efficiency. Position: Temporary to Permanent Pay: £60,000 - £65,000 per annum (dependent on experience) + commission + benefits Location: London – 3 days in the office is required Working hours: 9:00am - 5.30pm Key Responsibilities: • Lead month-end close (WD3) to meet reporting deadlines., • Prepare complex journals (accruals, provisions, adjustments) ensuring accurate financial records., • Deliver monthly management accounts with performance commentary for FD and leadership., • Perform balance sheet reconciliations and investigate variances., • Support annual budgeting and ad-hoc forecasting., • Prepare GST and assist with income tax processes in collaboration with external advisors., • Manage internal and external audit requirements., • Reconcile and review business rebate accruals and claims., • Partner with Operations, Supply Chain, and Commercial teams to deliver actionable cost insights., • Analyse inventory performance, including obsolescence and valuation adjustments., • Review freight and 3PL costs, challenging vendor billings and cost allocations., • Provide ad-hoc financial analysis and project support to inform strategic decisions. Requirements: • 2+ years’ experience as a Senior/Management Accountant or Senior Financial Analyst in a fast-paced, high-volume environment (ideally Distribution or FMCG)., • ACA/ACCA/CIMA qualified, • Strong technical expertise in financial reporting, analysis, and statutory compliance (UK GAAP), • Advanced Excel skills for complex modelling and data analysis., • Strong systems capability with proven ability to utilise and implement finance software effectively. Next Steps… Shortlisted candidates will obviously be contacted for this specific role and if you haven’t heard from us within a week, please assume you have been unsuccessful on this occasion. We'd love to give feedback to every applicant but due to the sheer volume of applications we receive, unfortunately this just isn't possible. We will keep your CV on file to contact you with regards to future roles and any other advice to help you. Alternatively, feel free to contact us for a chat

BA Third Party Risk Management Location: London Hybrid Working: 2-3 days per week in the office Contract Duration: Through to 31 December 2026 Rate: Competitive market rate (via Umbrella) Role Overview A Business Analyst is required to support the ongoing implementation and enhancement of a cloud‑based Third‑Party Risk Management (TPRM) platform. The initial phase of the programme has been delivered, with a minimum viable product going live by the end of the current month. The focus for the remainder of the year is on building out the implementation, improving functionality, and supporting adoption of the platform across the organisation. This is not a greenfield system build. The platform is already live, and activity is centred on enhancing, configuring, testing, and embedding the existing solution. Key Programme Focus Enhancing functionality within the existing TPRM platform Supporting configuration and optimisation of workflows, reports, and profiles Assisting with legacy data migration into the platform (with dedicated data resources already in place) Supporting testing, go‑live activity, and business readiness Producing clear, high‑quality documentation and training materials to support ongoing use The Role The Business Analyst will work closely with TPRM stakeholders to gather and translate business requirements into practical system configuration. Key activities include: Capturing and refining requirements from internal stakeholders Translating requirements into platform configuration (e.g. workflows, reporting, work profiles) Supporting testing and implementation activity Producing user documentation and training materials to support day‑one usability and long‑term adoptionThis role requires strong Business Analysis capability combined with experience supporting risk‑based, cloud platform implementations. It does not involve software development or coding. Areas of Focus The programme benefits from Business Analysis capability across two complementary areas: Process‑focused / platform‑leaning Business Analysis Experience supporting configuration and process design within risk or governance platforms Comfort working close to platform functionality, testing, and implementation Strong understanding of TPRM concepts and workflowsTraining, engagement, and documentation‑focused Business Analysis Strong core BA skills with a solid understanding of the TPRM domain Producing training materials, guidance, and governance documentation Translating implemented requirements into reusable materials post‑go‑live Some technical authorship, with a primary focus on enablement and adoptionExperience across either or both areas is welcomed. Skills & Experience Essential Strong Business Analysis fundamentals (requirements gathering, documentation, stakeholder engagement) Experience supporting cloud‑based risk, governance, or control platforms Understanding of third‑party risk, supplier risk, operational risk, or related domains Experience contributing to system implementation or enhancement activityDesirable Experience implementing or enhancing TPRM tools Exposure to platforms such as ProcessUnity or similar risk management solutions Experience supporting testing, go‑live, and business readiness Awareness of data migration considerations within system implementations What This Role Is Not Not a software development or engineering role Not a greenfield system implementation Not solely a communications or change‑only roleThis is a Business Analysis role focused on implementation, configuration, and enablement within a live risk platform. Working Model The role operates within a change environment, with day‑to‑day alignment to TPRM subject‑matter expertise. Collaboration with wider project and business readiness teams is expected where needed. Interview Approach The interview process is expected to include: A project‑level discussion focusing on fit with the programme and delivery approach A Business Analysis interview assessing core BA capability and experience supporting platform implementations Inclusion Statement Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive

We’re hiring a Senior Data Steward/Analyst to take ownership of the quality, governance, and reliability of commercial master data across a global enterprise. This role exists because data quality is recognised at an executive level as critical to commercial performance, regulatory confidence, and future scalability. It is an ongoing data governance role, not a one‑off cleanup or remediation project. While the initial focus will be on US-based Veeva CRM data, the remit is global by design and will expand as the wider enterprise data ecosystem matures across CRM, ERP, and analytics platforms. The Role As Senior Data Steward, you will act as the global owner of commercial master data, working across regions, systems, and functions to ensure data is accurate, consistent, governed, and trusted. You will use Master Data Management (MDM) tooling (e.g. Syncari or equivalent) to control data flows, enforce standards, and prevent poor-quality data from propagating across the organisation. This role sits at the intersection of business, technology, analytics, and compliance. Key Responsibilities Global Data Stewardship & Governance Act as the global Data Steward for commercial master data, including Accounts, HCPs, HCOs, and hierarchies Own and enforce data quality standards across regions to ensure consistency, accuracy, and reliability Align governance practices with regional regulatory, privacy, and commercial requirements Define, document, and maintain data governance processes, standards, and SOPs Veeva CRM Data Ownership (Must Have) Serve as the primary Data Steward for Veeva CRM Own customer mapping, hierarchy management, and overall data accuracy Govern the full lifecycle of Veeva CRM data in line with internal standards and compliance expectations Support both US and European Veeva configurations, ensuring visibility into regional differences while maintaining shared global standards Identify and resolve data quality issues including duplicates, incorrect mappings, missing attributes, and legacy account structures Partner closely with commercial and operational stakeholders to ensure Veeva data reliably supports sales execution, reporting, and analytics Master Data Management & Integration Oversight Use MDM tools (e.g. Syncari or similar) to govern data synchronisation between Veeva CRM and downstream systems Define and enforce source-of-truth and data authority rules Prevent low-quality data from propagating across the enterprise Perform root-cause analysis when data issues surface in reporting, analytics, or operational workflows Data Quality Monitoring & Analytics Enablement Conduct data profiling, audits, and reconciliation to ensure reporting and analytics data is trusted Define and track data quality metrics, demonstrating continuous improvement over time Collaborate with BI, Analytics, IT, and Sales Operations teams to resolve discrepancies and improve upstream data processes About You You will bring a strong blend of data governance expertise, CRM mastery, and stakeholder influence, with the confidence to own global standards and the practical skills to resolve complex data problems. Required Experience & Skills Hands-on Veeva CRM experience (Accounts, Addresses, Affiliations, hierarchy management) 3–5+ years experience in Data Stewardship, Data Governance, or Master Data Management Strong experience managing CRM data, ideally within Life Sciences, Healthcare, or a regulated environment Hands-on experience with MDM or data integration tools (Syncari preferred; alternatives welcomed) Strong SQL skills for data analysis, investigation, and troubleshooting Solid understanding of data quality frameworks and governance principles Proven ability to work cross-functionally and explain data concepts to non-technical stakeholders Experience supporting commercial, sales, or operational analytics use cases Familiarity with healthcare master data domains (HCP, HCO) Experience with relational databases (e.g. PostgreSQL) Nice to Have Exposure to SAP master data Experience working with Snowflake or enterprise analytics platforms Involvement in data migrations, platform consolidations, or large-scale data transformations Experience with rules-based matching, deduplication, or AI-assisted data quality processes Why Join A true ownership role with executive sponsorship Global remit with meaningful influence over how data is governed and trusted Opportunity to shape governance foundations that support analytics, automation, and AI Work in a regulated, high-impact environment where data accuracy genuinely matters Strong benefits package Starting salary £65,000 - £70,000 DOE Bonus structure For more information please click APPLY now or call Nathan Handley on (phone number removed). The organisation has multiple locations across the UK/Europe and Globe but this is a UK based hire. Remote options are available with ad hoc travel to their outer London office when needed. Please note we are unable to provide sponsorship at this present time

One of our valued clients is seeking a Management Accountant to join their Finance team at the Peterborough fulfilment centre. This role offers you the opportunity to work within an experienced and supportive team, where your growth and development are actively encouraged. You will be empowered to make a real impact by collaborating closely with operational teams, uncovering valuable insights, and helping shape the future of the business. Job Title - Management Accountant Salary - £45k-£50k (permanent) Location - Peterborough Working Pattern- Hybrid (3 days in Peterborough Office Per Week) Job Responsibilities You will report on EU Logistics and Customer Service costs by preparing detailed financial statements and analyses that inform key business decisions. You will conduct thorough financial analysis to support decision making processes across supply chain operations, ensuring accuracy and clarity in all reporting. You will partner with various business units to provide insightful commentary on financial performance, helping operational teams understand trends and areas for improvement. You will run daily productivity and spend reports that highlight efficiencies and potential cost savings within logistics and customer service functions. You will manage the monthly close process including accruals and prepayments, ensuring all financial records are up-to-date and compliant with internal controls. You will support financial control activities by overseeing balance sheet reconciliations and maintaining robust documentation for audit purposes. You will monitor key performance indicators (KPIs) related to logistics finance, providing recommendations for improvement based on data-driven insights. You will participate in budgeting and forecasting exercises with detailed analysis that supports strategic planning for supply chain operations. You will identify opportunities to streamline reporting processes and implement improvements that enhance efficiency across finance functions. You will provide line management for a Junior Finance Analyst, offering guidance, mentorship, and support to foster their professional development. Experience Required Finalist accountant status in ACA, ACCA, CIMA or equivalent is essential for this position as it demonstrates your technical expertise in accounting standards. Experience with Oracle EBS, MicroStrategy, Hyperion, Qlik along with advanced proficiency in Microsoft Excel enables you to efficiently manage complex data sets and reporting requirements. Strong analytical skills paired with commercial acuity allow you to interpret business drivers effectively within a retail supply chain context. Excellent organisational abilities ensure you can multi-task across various projects while maintaining high standards of accuracy in all deliverables. Your interpersonal skills enable you to build collaborative relationships across teams, fostering trust and open communication throughout the finance function. A positive approach towards problem-solving helps you navigate challenges constructively while supporting continuous improvement initiatives. Being a dependable team player who is flexible in approach ensures seamless integration within the wider finance department. High motivation coupled with enthusiasm for learning drives your commitment to personal development within a fast-moving retail environment. Experience within a supply chain environment is desirable as it equips you with relevant industry knowledge for this specialised finance role. If this opportunity seems like something that interests you, please apply with your cv now! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

A growing Lloyd's (re)insurer is looking to hire a Capital Modelling Actuary to join their capital team, supporting a rapidly evolving business and playing a key role in developing and enhancing the internal model. Key highlights: Major model integration project - lead work to integrate and develop the internal capital model across business platforms, including recalibration, codebase changes and model development. High-impact role - work closely with senior stakeholders to support business decisions, optimisation work and broader business use of the capital model, not just regulatory reporting. Technical capital modelling focus - involvement in model runs, parameter updates, process improvements and testing, with opportunities to shape model development as the business grows. Collaborative team with scope to grow - broad exposure across capital work with potential to manage an analyst over time. For more information please apply. TPBN1_UKTJ

Senior Data Analyst Bromley - hybrid 12 month contract - extension possible Inside ir35 Role Overview We are looking for a Data Analyst to join our team and support the programme through meaningful, data driven insights. This is a highly collaborative role, working alongside business teams, technology partners, and data engineers to ensure data is accurate, well understood, and used effectively. Job Description Key Responsibilities: Data Collection: Gather data from internal databases, data warehouses, APIs, spreadsheets, and external sources, ensuring data is obtained in a usable, structured format. Data Cleaning & Preparation: Identify and correct errors, inconsistencies, and missing values. Transform raw data into analysis ready datasets (e.g., normalization, feature creation). Reporting & Visualization: Build dashboards and visual reports using tools like Power BI, Tableau, or Excel. Data Modelling & Forecasting: Create simple predictive models or forecasting methods when required. Data Governance: Ensure accuracy, consistency, and security of data assets. Document data sources, definitions, and transformation rules. Required Skills Strong analytical and problem solving skills Proficiency in SQL and data querying Experience with data visualization tools (e.g. Power BI, Tableau) Understanding of data models and structured datasets Ability to communicate insights to both technical and non technical audiences Attention to detail and a structured approach to analysis Desired Skills Curiosity and a desire to ask "why?" Persistence with messy or ambiguous data. Adaptability to rapidly changing business needs. Primary Skill Expertise in acquiring, handling, and manipulating large, complex data sets sourced from multiple disparate systems. This includes the ability to integrate structured and unstructured data, resolve data quality issues, and apply robust transformation techniques to produce reliable, analysis ready datasets Secondary Skill Ability to collaborate with Stakeholders to understand requirements. Adept at translating complex or high level stakeholder needs into clear, actionable, and measurable analytical tasks If you believe you have the experience required, please apply with your CV now for instant consideration! TO APPLY - PLEASE APPLY WITH AN UP-TO-DATE CV Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. *Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Role: Enterprise Systems Support/Training Analyst Location: Birmingham (Hybrid 2 Days a Week On-site) Salary: £36,500 - £46,000 Contract: 12 Month Fixed-Term Network IT are supporting a large, complex organisation in the recruitment of a Systems Support/Training Analyst to join its Enterprise Systems Support function. This role plays a critical part in improving the quality, consistency, and effectiveness of self-driven system guidance, support and training for enterprise systems that underpin various core business areas including Finance and HR. This is a senior specialist role with a strong focus on user enablement, training strategy, digital adoption, and service improvement , rather than traditional classroom-based training delivery. Role Overview As Technical Support Lead, you will be responsible for shaping and delivering a digital-first training and support strategy for enterprise SaaS systems. Youll act as a senior point of expertise within the team, analysing service performance data, identifying root causes of user issues, and improving user experience through better in-system guidance, documentation, and self-service resources. Youll work closely with HR, Finance, IT, Managed Service Providers, and more while owning a rolling 12-month training and engagement plan aligned to wider system release and improvement activity. Key Responsibilities Lead and deliver a digital-first user enablement and training strategy for enterprise SaaS systems supporting Finance, HR and other critical departments. Design and maintain high-quality in-system guidance (walkthroughs, FAQs, knowledge articles) to promote self-service and improve user confidence. Analyse Service Desk and usage data to identify trends, root causes, and opportunities to improve system usability and reduce repeat issues. Act as a senior functional expert, resolving Level 2 support issues and working closely with managed service providers where required. Plan, govern, and report on training and support activity, aligning delivery to system releases and organisational priorities. Produce and maintain clear documentation including process maps, SOPs, training materials, roadmaps, and reports . Lead stakeholder engagement and communications, including super-user groups and system change updates. Maintain SharePoint and collaboration spaces, support team operations, and contribute to continuous improvement and inclusive working practices. Experience Requirements Strong experience supporting enterprise Finance and HR systems (ERP / HRP) with a focus on user enablement and digital adoption . Proven ability to design and deliver digital-first training and support models , including in-system guidance and self-service resources. Experience analysing Service Desk data to improve system usability and reduce repeat issues. Excellent stakeholder management skills, with the ability to influence and build credibility at all levels. Strong documentation, communication, and organisational skills with high attention to detail. Strategic, analytical, and user-focused approach to continuous improvement. Confidence working independently in a complex organisational environment. TPBN1_UKTJ