Technical support analyst jobs in RochdaleCreate job alerts

If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Technical Support Engineer, Service Desk Engineer, IT Helpdesk Analyst, 1st / 2nd Line Support Engineer, MSP Support Engineer. The IT Support Engineer will also support client meetings, solution recomme

JD Sports Fashion Plc in Bury seeks a Tech Support Analyst - 1st Line to provide 1st line technical support for IT functions. This role involves responding to support inquiries directly from clients and maintaining high customer service standards. Responsibilities include logging support calls, liai

Reporting to the IT Service Desk First Line team leader the Tech Support Analyst will be responsible for providing 1st line technical support to the JD Group fascias and offices. Tech Support Analyst - 1st Line. To provide 1st line technical support for the IT functions of the business.

IT Support Engineer An excellent opportunity for an IT Support Engineer with Microsoft 365, service desk, remote technical support, networking and client-facing skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Technical Support Engineer, Service Desk Engineer, IT Helpdesk Analyst, 1st / 2nd Line Support Engineer, MSP Support Engineer PLEASE NOTE: You will need to hold a full Driving Licence and have your own Vehicle (Mileage Allowance Paid) SALARY: £25,000 to £27,000 per annum + Benefits LOCATION: Hybrid with regular attendance at the Haslingden and Bury offices. There will also be client visits across Lancashire and Greater Manchester and remote working where possible JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 8:30am – 5:00pm JOB OVERVIEW As the business continues to grow, the company has a fantastic new job opportunity for an IT Support Engineer to join their team. The IT Support Engineer will provide remote technical support and onsite IT support to business clients, resolving service desk tickets, troubleshooting hardware, software, Windows, Microsoft 365 and basic networking issues. This is a varied, remote support and client-facing role involving regular client visits across Lancashire and Greater Manchester, so applicants must hold a full UK driving licence and have access to their own vehicle. Mileage allowance is paid for client visits. The IT Support Engineer will also support client meetings, solution recommendations, quotations and account management activity, with genuine career progression opportunities into senior technical support, account management, solutions consultancy or technical sales. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the IT Support Engineer include: • Remote Technical Support: Provide remote IT support to business clients, resolving technical queries and service requests, • Client Site Visits: Travel to client sites across Lancashire and Greater Manchester to provide onsite IT support, • Service Desk: Assist with tickets, issue resolution, updates and accurate documentation, • Troubleshooting: Resolve hardware, software, Microsoft 365, Windows desktop, printer and networking issues, • Installations and Upgrades: Support deployments, upgrades and new system installations, • Proactive Maintenance: Assist with monitoring, maintenance and improving client IT performance, • Client Meetings: Attend client reviews, site visits and solution discussions when required, • Technical Recommendations: Gather client requirements and assist with proposals, quotations and solution advice, • Client Relationships: Build strong working relationships with clients, suppliers and internal teams, • Internal Processes: Help improve onboarding, documentation standards and internal systems CANDIDATE REQUIREMENTS ESSENTIAL • IT Support Experience: Previous experience in IT support, managed services or technical customer service, • Microsoft 365 Knowledge: Good working knowledge of Microsoft 365 and Windows desktop environments, • Networking Skills: Understanding of basic networking, hardware troubleshooting, printers and general business IT systems, • Customer Service: Strong communication skills with a professional and confident client-facing manner, • Driving Licence: Full UK driving licence is essential due to regular client visits across Lancashire and Greater Manchester, • Own Vehicle: Access to your own vehicle for travelling to client sites, with mileage allowance paid, • Organisation: Ability to manage priorities, workload and service requests effectively, • Hybrid Working: comfortable providing remote technical support, working from office locations and attending client sites DESIRABLE • MSP Background: Experience working within a Managed Service Provider environment, • Client Meetings: Experience attending client meetings or supporting quotations and recommendations, • Cyber Security: Understanding of cyber security best practices and secure IT environments, • Backup Solutions: Knowledge of backup solutions, VoIP systems, firewalls or networking, • Microsoft Licensing: Understanding of Microsoft 365 licensing, • PSA And RMM Systems: Experience using PSA or RMM systems, • Commercial Interest: An interest in client relationships, consultancy or technical sales BENEFITS • Competitive salary based on experience • Company pension • Supportive and friendly working environment • Career progression opportunities • Exposure to a wide range of technologies and businesses • Training and development opportunities • Hybrid working opportunities • Company laptop and equipment • Mileage allowance for client visits HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14772 Full-Time, Permanent IT Tech Jobs, Careers and Vacancies. Find a new job and work in Bury, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk AWD-IN-SPJ

Career Opportunities: Technical Support Analyst (3880). Work as part of the Grocery Services Centre (GSC) Technical Services Team providing technical service activities ensuring customer expectations are fully met. Based in a small team dedicated to providing device, technical asset management and l

As part of our Technical Support team you’ll diagnose, resolve and prevent technical issues across the firm, helping maintain reliable systems and minimise disruption. From day one you will work hands‑on with a wide range of technologies taking ownership of system monitoring, responding to alert

ANS Group in Manchester is seeking a Technical Analyst to oversee ticket management and ensure excellent customer support.

As part of our Technical Support team, you’ll diagnose, resolve and prevent technical issues across the firm, helping maintain reliable systems and minimise disruption. From day one, you will work hands‑on with a wide range of technologies taking ownership of system monitoring, responding to ale

Quant Capital is hiring a Technical Support Analyst in London, United Kingdom. The role encompasses providing technical assistance and support, primarily in a software consulting environment.

Ready to apply your technical mind to real‑world challenges?.

Working closely with our Client Services Executives to filter out the more technical and time‑dedicated tickets which you will take on. Support and troubleshoot API‑related issues, ensuring timely resolution and effective escalation where required. You’ll have commercial experience in either a

Ready to apply your technical mind to real‑world challenges?.

Experience working in a support role. This role suits someone from a software consulting or application support background.

Ready to apply your technical mind to real‑world challenges?.

We’ve got big plans and as a Technical Support Analyst you will play a key part in ensuring clients love our software! You’ll be the glue between our Street Implementation team and our Street Engineering teams, providing technical support in a role that will evolve as much as you want it to. Her

A technology firm in Greater London is seeking a Technical Support Analyst to provide 24/7 support for internal business users. The role involves owning incidents, ensuring SLAs are met, and collaborating with various teams for outstanding support. This hybrid position requires a shift work pattern

Ability to quickly learn new applications and technologies Ability to follow internal procedures Web technologies experience Strong communication skills — especially under pressure Ability to distil complex technical issues into clear, actionable communication for both technical and non-technical

Customer Operations provides continuous 24/7 support, of which Technical Support Analysts are part. This role will report into the Technical Support lead. What’s it all about? Technical Support is the face of the system to the internal business users.

The main duties of these posts will include general cleaning duties and any other duties which come under the remit of the posts.The successful applicant should have previous cleaning experience in a similar environment and have a friendly, outgoing, and flexible attitude with effective written and

Learning & Development Data Analyst. We are looking for a Learning & Development Data Analyst to join our L&D team and play a key role in ensuring the accuracy, integrity, and effectiveness of our learning data and reporting. This is an exciting opportunity for someone with strong analytical skills

Based within Adult and Family learning, the post will provide dedicated adult and family learning support as part of the Council’s Connected Communities team – a great opportunity to develop your career as a Community Learning and Development professional. A key part of these roles will be suppo

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Due to our continued growth, we now have an exciting opportunity for a part-time Cleaner to join our business working in a retail environment in.Experience is preferred but not essential as we will invest in your training and development, while giving access to education opportunities for your futur

An inclusive, supportive work environment. Comprehensive training and ongoing support. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.

An inclusive, supportive work environment. Comprehensive training and ongoing support. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

As a key team member of the JW Lees family we will offer you a competitive package, fantastic team environment and supported development opportunities throughout your career.

Experience of co-producing support plans and individual risk assessments with vulnerable adults. Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Employee Assistance Programme for 24-7 confidential support.

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support. Supporting the whole restaurant team, Front of House and Back of House, to make sure the restaurant is running like clockwork.

Our support and safeguarding teams are nurturing and supportive with their own unique identities. As a Social Worker you will be confident in your analysis and decision making to deliver purposeful and effective social care supported by experienced colleagues and managers. Our workforce are our most

We are seeking a dedicated Childrens Emotional Wellbeing Support Worker to join a family-oriented team in providing compassionate support to children aged 5-17. By utilising therapeutic methods of care such as PACE and therapeutic parenting, you and your team will ensure children feel safe, understo