Technical support analyst jobs in HoddesdonCreate job alerts

JOB TITLE: 2nd Line IT Engineer SALARY: £30,000 - £35,000 per annum Location: Cuffley, United Kingdom SETTING: 2 days office/ 3 days remote Benefits: 25 days holiday + bank holidays, pension, annual company bonus, annual company holiday event, onsite restaurant discount, and free annual health checks. Are you a 2nd Line IT Engineer looking to take the next step in your career within a growing and reputable Managed Service Provider? This is a fantastic opportunity to join a collaborative service desk team where you’ll not only develop your technical skills but also have clear progression into areas such as pre-sales and project delivery. The Role As a 2nd Line IT Engineer, you’ll be a key part of the helpdesk team, providing support across a broad client base. Act as a point of escalation for 2nd line technical issues Log and manage incidents and service requests via phone and email Troubleshoot and resolve issues in line with SLAs Support occasional site visits (primarily within the M25) for hardware-related issues Requirements Proven experience in a 2nd Line support role within a service desk environment Strong knowledge of Microsoft 365, Active Directory, Azure, and disaster recovery Good understanding of networking concepts, firewalls, and switches A proactive attitude with a genuine desire to learn and progress We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is she will be happy to action your requests. Keywords: 2nd Line Support, L2 Engineer, Level 2 Technical Analyst, 2nd Line, IT Support, Onsite Support, Onsite Technical, Microsoft 365, Sharepoint, Azure, Active Directory

We're looking for a Technical Support Analyst to support and maintain a core business platform used across multiple operational teams. This is a user-facing support role with a strong analytical element - acting as the bridge between users and technical teams to ensure issues are clearly understood,

Support and coach technical support analysts, setting standards for quality, documentation, and client engagement. The Product Technical Support Analyst Lead is a senior hands‑on role that combines deep technical expertise with operational leadership. The role also plays a key part in driving supp

As part of our Technical Support team, you’ll diagnose, resolve and prevent technical issues across the firm, helping maintain reliable systems and minimise disruption. From day one, you will work hands‑on with a wide range of technologies taking ownership of system monitoring, responding to ale

Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non‑technical audiences. We are seeking a highly motivated and experienced Senior Technical Application Support Specialist to join our global dynamic team. The successful candidate

Support issues and activities rarely fit neatly into regular hours; therefore, our support team operates a. Employee Assistance Programme providing 24/7/365 access to independent and confidential support via an app, web, or helpline to support you with any life challenges. Provide remote support, at

Solve system and user issues while advising customers on functionality.Help clients configure the platform to meet their needs and test new software releases.Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.A transparent career structur

A reputable global law firm in Greater London is seeking a Technical Analyst (IT) to support their Middle East offices. This on-site role involves providing technical assistance and resolving user inquiries, while focusing on customer experience.

The Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. Being first point of contact for all tech support queries via e-mail, phone or messages. Diagnose and resolve technical hardware and software issues.

Technical Support Specialist II - Desktop support. This is a great opportunity to join a collaborative, international IT support team, providing high-quality technical support while helping to improve system performance, automation, and user experience. You'll deliver hands‑on and remote technical

A technology firm in Greater London is seeking a Technical Support Analyst to provide 24/7 support for internal business users. The role involves owning incidents, ensuring SLAs are met, and collaborating with various teams for outstanding support. This hybrid position requires a shift work pattern

A technology solutions company in Bristol is seeking an entry-level analyst to provide technical support and excellent customer service.

Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. The successful candidate will be responsible for providing L2/L3 technical support for our commodities trading platform, with a primary focus on the Openlink

The Product Technical Support Analyst Senior Lead is a strategic, senior‑most technical support role with ownership across support capability, complex client outcomes, and cross‑product operational health. Set the technical direction and quality standards for Trax / Payment Hub support, ensuring

Customer Operations provides continuous 24/7 support, of which Technical Support Analysts are part. What’s it all about? Technical Support is the face of the system to the internal business users. This role will report into the Technical Support lead.

Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non‑technical audiences. We are seeking a highly motivated and experienced Senior Technical Application Support Specialist to join our global dynamic team. The successful candidate

Ready to apply your technical mind to real‑world challenges?.

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst. We have a fantastic new job opportunity for an IT S

The Senior Technical Support Analyst will join a highly collaborative team providing comprehensive technical support services, including audiovisual support delivered in person at deskside, in meeting rooms, event spaces, and via Tech Hub services across the UK region. As a Senior Technical Support

Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. We are seeking a highly motivated and experienced Senior Technical Application Support Specialist to join our global dynamic team. The successful candidate w

A technology services company in the East Midlands is seeking a passionate IT Support Specialist to maintain operational efficiency in their systems. The role involves remote support, with a focus on Linux and Windows systems, and requires excellent communication skills to liaise with clients and in

A leading financial services company seeks a Product Technical Support Analyst Lead to oversee the technical support for mission-critical payment systems. The ideal candidate will have over 5 years of relevant experience in technical support, strong analytical skills, and the ability to communicate

Ability to quickly learn new applications and technologies Ability to follow internal procedures Web technologies experience Strong communication skills — especially under pressure Ability to distil complex technical issues into clear, actionable communication for both technical and non-technical

This is an excellent opportunity for a Project Manager looking to specialise in a high-demand sector, working on technically complex projects with significant responsibility and client exposure. Clear career progression within a supportive consultancy. Ongoing professional development support.

The position combines hands-on technical support with involvement in planning, implementing and optimising infrastructure solutions. I’m currently working with a well-established technology business supporting high-availability, customer-facing platforms, who are looking to hire an experienced Ser

As a Project Manager, you will take ownership of the end-to-end delivery of Dayforce implementations, from initial planning through to go-live and early-life support. Work closely with Solution Architects, Functional Consultants, and Technical teams to ensure delivery is aligned to requirements and

Identify schedule and cost risks early, manage mitigation strategies, and support recovery plans. Manage and develop project controls teams, providing leadership and technical direction. Support tenders, bids, and estimates with high-quality project controls input where required.

Fire & Security Project Manager – Leicester / East Midlands.Pertemps is currently working with a well-established Fire & Security contractor who is looking to appoint a Fire & Security Project Manager to join their growing team.This is a key role within the business, overseeing the delivery of fir

Support pupils’ attendance, engagement, and emotional wellbeing. Maintain clear and accurate records of support provided. Experience working with children, families, or in a support role.

Serve as the lead for project implementation and support all aspects of data centre design & construction from project inception, through design, procurement, construction, commissioning and hand-over of an operating facility. Conduct technical site surveys and inspections and drive a safe, quality

The role would suit someone who may still be developing at Project Manager level but is keen to learn, work collaboratively, and grow both the role and their career within a supportive team environment. We are currently seeking an experienced Senior Site Agent / Project Manager to support a growing

Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team!. Act as the first point of contact across phone, email, and webform, delivering clear support

You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them. Supporting the bank's way of working to help as many customers as possible. Maintaining relationships with colleagues in your department to support custo

Providing light purchasing support, including raising PO orders. Supporting the sales team with general administrative tasks. Office-based role with a supportive team.

We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice. Dedicated Employee Experience Progress - Here to supp

Project Manager – Structures & Highways / Infrastructure 📍 Somerset (Site-based, multiple locations) 🕒 Full-time | Permanent We are seeking an experienced Project Manager to oversee the delivery of multiple fast-paced structures and highways / infrastructure projects across t

Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice. Dedicated Employee Experience Progress - Here to support TP journey. Educate customers in the different ways they can do their banking, supporting them in choosing t

You must be willing to embrace all aspects of the Support Worker role including, but not limited to, providing support with personal care and domestic tasks and supporting individuals to access work, education and social opportunities. We are looking for calm, resourceful and energetic Support Worke

Supporting the bank's way of working to help as many customers as possible. Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business. We're hiring Financial Services Contact Centre Agents to join our supportive, fas

Free parking and supportive team environment.

Due to growth, our client is looking to add a colleague to the Warehouse team at an established independent Builders merchant.They are currently looking for experienced Forklift Drivers to assist in the day-to-day operations of a busy yard / warehouse environment.Assisting with loading and unloading

Warehouse Operative Temp to Perm.Monday to Thursday: 08:00 16:30.We are currently recruiting for a Warehouse Operative to join a busy and growing water coolant company based in High Wycombe.This is a temp-to-perm opportunity for the right candidate.Cleaning and descaling units and individual compo

Role: Warehouse Operative with Counterbalance Location: Hoddesdon Hours: Full time, Mon-Fri Salary: £13ph Overview: We are currently recruiting for a Warehouse Operative to join our client in Hoddesdon.This role will involve a mix of general warehouse duties and forklift operation, s

We are growing our warehousing team due to continued growth.We are recruiting for Warehouse Operatives on a permanent basis to work day shifts on a 4 on 4 off pattern.Responsible for making sure our customers receive their orders as quickly as possible.The role is a full encompassing Warehouse posit

Our client, a cleaning product supplier, is seeking a dependable and hardworking Warehouse Operative / FLT Counterbalance Driver to support their day-to-day operations across both the warehouse and office functions.

This is an exciting opportunity to join a growing team in a warehouse-based role, supporting the day-to-day operations of the business while also representing the company when required.

Job Description: Job Summary We are seeking a reliable and proactive Warehouse Operative to join our team.The successful candidate will be responsible for ensuring the smooth operation of warehouse activities, including materials handling, stock management, and order fulfilment.This role offers an