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Business Analyst Are you an experienced Business Analyst looking for your next challenge? Elevation Recruitment Group is partnering with a leading business to recruit a talented Business Analyst to join their growing IT function. As Business Analyst, you will: Sit at the heart of the IT team, bridging the gap between business needs and technical solutions. You'll lead on requirements gathering, facilitate stakeholder workshops, and drive projects from inception through to delivery and early life support. You'll work within an agile environment, using JIRA to manage demand and projects, translating business needs into well-defined Epics and Stories with clear acceptance criteria. Duties & Responsibilities of the Business Analyst: • Facilitate stakeholder workshops using strong questioning and investigative techniques to capture and document business requirements, • Contribute to business case creation, defining scope, benefits and recommendations supported by analytical insight, • Produce process maps, functional specifications and project plans with clearly defined deliverables, • Manage project delivery end-to-end including testing, risk management, implementation and service transition, • Work collaboratively with the Solution Architect and wider IT team to identify and evaluate solutions, • Champion adoption measures to ensure the sustainability and success of delivered solutions, • Identify and register opportunities for added value improvements and new demand, • Proven experience in a Business Analyst role, • Comfortable managing multiple projects simultaneously and acting in a Project Management capacity when required, • Confident facilitator of requirements workshops with strong stakeholder management skills, • Analytical and methodical, with excellent attention to detail and a clear view of the bigger picture, • Experienced working with JIRA, Microsoft applications (Excel, PowerPoint, SharePoint), • Experience with COINS (configuration, integration or implementation) is advantageous but not essential, • Highly organised with strong time management and a continuous improvement mindset If you're interested in hearing further information, apply today or get in touch with Emma Noble at Elevation Recruitment Group.

Elevation HR are delighted to be partnering with one of our established Manufacturing businesses in Sheffield who are now looking for an experienced Rewards Analyst / Partner to deliver a comprehensive reward and benefits service to its employees on a 12 to 14-month fixed-term contract. Benefits as a Reward Analyst / Partner include: • Hybrid Working (2-3 Days working from home), • Flexible Start Times, • 25 Days Annual Leave plus Bank Holidays, • Life Assurance, • Pension up to 7.5%, • Onsite free car parking Reporting into the Group Head of Reward, you will support with the delivery of the UK reward strategy including overseesing ob evaluation and grading, partnering with the benefits platform provider and supporting HR and Payroll with day-to-day benefits delivery and communications. As a Reward Specialist you will: • Develop and maintain pay frameworks and job evaluation processes, • Partner with HRDs, HRBPs and managers on pay, promotions and hiring decisions, • Lead key Benifex cycles (holiday window, annual enrolment) and resolve queries, • Manage Share Incentive Plan queries with Payroll, • Own third-party provider queries and ensure smooth resolution, • Deliver monthly reward communications to drive engagement and benefits uptake, • Support benchmarking and salary surveys (e.g. Willis Towers Watson) and provide analytics for annual reviews, • Improve reward processes, data accuracy, reporting capability and overall employee experience The ideal candidate will have: • Experience within job evaluation and pay frameworks, • Strong people and interpersonal skills with the confidence to interact and influence all level of stakeholder, • Solid data and IT literacy, (including advanced excel) with a clear and concise communication style and the ability to share technical knowledge and data analysis results If this sounds like you, please apply today!

We are working with a leading law firm to hire an AML Analyst in Sheffield. In this role, you will be a key member of a dedicated team responsible for the oversight of the firm’s extensive client database, ensuring that all held due diligence remains accurate, current, and fully compliant with international regulatory standards. The firm is looking for a graduate or a qualified compliance professional with previous experience in a law firm environment. They are looking for candidates with a solution-driven approach and the ability to apply practical, common-sense judgement to complex problems. You should be a self-motivated team player with excellent communication skills and a meticulous eye for detail. The responsibilities will include: • Evaluating the risk profiles of existing clients and identifying any significant changes in their status or structure., • Conducting comprehensive company and adverse media searches to support ongoing risk assessments., • Liaising directly with Partners and senior stakeholders to resolve client due diligence issues and information gaps., • Providing administrative and technical support to the Deputy Money Laundering Officer on general AML and CTF matters., • Assisting the wider AML function with targeted research projects and day-to-day regulatory enquiries as they arise., • Ensuring all client files meet the requirements of the Money Laundering Regulations 2017 and relevant international directives., • Prioritising a diverse workload of monitoring tasks to ensure the firm meets its periodic review deadlines., • Contributing to the development of robust internal records and ensuring a high level of accuracy across all compliance systems. If you are an organised professional with a strong grasp of the UK regulatory landscape and a desire to take ownership of high-quality compliance work, we would love to hear from you. Please apply today to be considered for this position. Ref: 1515

Position Summary: This is an exciting opportunity to join the team as an ERP Support Analyst. Reporting to the VP, Enterprise Applications. The role is responsible for diagnosing and resolving ERP issues through system knowledge and configuration, with a focus on SAP S/4HANA and SAP Business By Design. This is a hands-on functional role, not a pure triage position. The analyst is expected to own issues through to resolution, including performing configuration changes, data corrections, and process adjustments where appropriate. The role works closely with business users to understand root causes and improve system usage. Essential Duties and Responsibilities: Ticket Management & Triage • Support ticket intake and prioritization as part of the wider support process, • Classify, prioritize, and route tickets (break/fix, enhancements, changes), • Diagnose and resolve ERP issues using functional knowledge and system configuration, • Manage configuration changes within S/4HANA and SAP By Design to resolve issues, • Conduct root cause analysis across process and system layers, • Provide direct support to global business users across finance, operations, and commercial, • Communicate clearly with non-technical users to understand and resolve issues, • Identify requests requiring formal change control, • Route enhancements and changes through the governance process, • Support documentation of business requirements where needed Experience: • Relevant qualification related to ERP systems or IT support., • 4–7 years in application support, helpdesk, or ERP support role, • Experience supporting ERP systems in a business environment, • Hands-on experience resolving L1/L2 issues, • Strong experience working directly with business users, • Strong communication skills with both technical and non-technical stakeholders, • Customer-focused mindset with a proactive approach, • Ability to prioritize and manage multiple tickets effectively, • Collaborative and team-oriented

Business Analyst (COINS) £45,000 - £60,000 + Car Allowance South Yorkshire Permanent We are working with a well‑established organisation to recruit an experienced Business Analyst, with previous experience in COINS configuration, to join a growing and forward‑thinking IT function based in South Yorkshire. This role plays a key part in understanding business needs and translating them into practical, value‑adding solutions. You will work closely with stakeholders across the organisation to drive business improvement through process review, governance, and the delivery of effective system and technical change. Key Responsibilities: Lead end‑to‑end business analysis activity, capturing and translating requirements into clear deliverables including demand cases, epics, and user stories Analyse business processes and user needs to define scope, support business cases, and recommend value‑adding solutions Support delivery activities including testing, defect management, risk assessment, implementation, and adoption planning Work closely with stakeholders across IT and the wider business to ensure effective communication, prioritisation, and successful change delivery What You Would Bring: Proven experience in a Business Analyst role, comfortable working across multiple business functions in an agile environment Strong requirements‑gathering, documentation, workshop facilitation, and stakeholder management skills Experience managing multiple workstreams with an analytical, structured, and solutions‑focused approach Confident using tools such as JIRA and Microsoft Office; experience with ERP systems advantageous but not essential Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

About the opportunity Are you ready to launch a career in Data Analytics and Business Intelligence? Netcom Training’s fully-funded Data course (NCFE Certificate in Data, Level 3) equips you with the technical skills employers are actively seeking. From data sourcing, cleansing, and analysis to visualization and reporting, you’ll gain hands-on experience that prepares you for today’s fast-growing data-driven roles. Our learners have successfully moved into roles such as Junior Data Analyst, Operations Analyst, Business Intelligence Assistant, and Database Administrator, working across tech, finance, healthcare, and the public sector. Course Details • Start Date: 20/04 & 27/04, • Duration: 6-11 weeks, • Schedule: Evening and daytime options available, • Format: Online, practical workshops What you’ll learn • Data Management: Understand how to source, gather, and store data securely., • Data Cleansing: Learn to collate and format raw data for accurate processing., • Analysis & Insight: Analyse datasets to support key business decisions and outcomes., • Visualization: Present and communicate insights clearly to stakeholders., • Tools & Tech: Gain exposure to professional tools commonly used in the industry (e.g., Excel concepts, Reporting tools)., • Compliance: Understand secure data handling and GDPR principles., • Collaboration: Practice continuous professional development in a team setting. Potential Roles: • Junior Data Analyst, • Reporting Assistant, • Data Administrator, • Business Analyst Eligibility This is a government-funded opportunity. To apply, you must: • Live in South Yorkshire., • Be aged 19 or over., • Earn below the gross annual wage cap of £23,400, • Not currently be undertaking other government-funded training., • Right to Work: You must have lived in the UK/EU for the last 3 years and have the right to work in the UK (Student/Graduate visas are not eligible). Cost This is a fully-funded course with no fees – complete the training, gain essential data skills

Reed Engineering are working with a leading Metals Engineering & Manufacturing company with a global research. The Role We are looking for a motivated and hands-on Product and Process Technologist to take ownership of the development, optimisation and commercialisation of new and existing processes within the business. This is a shop‑floor connected technical role combining process development, quality systems ownership, NDT oversight and close collaboration with operators, management, customers and research partners. You will play a key role in maintaining business continuity while driving innovation and growth into new and emerging markets. Key Responsibilities Lead the development, optimisation and review of production and inspection processes, including NDT Plan, execute and document trial work for new projects and product lines Working with operatives who provide chemical etching, pickling, passivating and Inspection of parts etc to use within high integrity sectors such as Aerospace, Energy, and Automotive, you will be offering technical support and process improvement for the products produced by the operatives. Implement and maintain a trials database to capture process learning, outcomes and agreed actions Work closely with operators to understand current process routes and capture key variables Propose process and product improvements aligned to commercial strategy, with clear routes to market Assess market research and sales data to ensure technical developments are commercially viable Support cross‑group collaboration within the company/group to add internal value Maintain and improve the documented management system, supporting ISO9001, AS9100 and NADCAP accreditation Line manage the NDT Technician, providing day‑to‑day support and developing capability and accreditations Build strong relationships with suppliers, manufacturers and research/educational partners, including occasional visitsWhat We're Looking For Ideally be degree qualified in a relevant technical discipline, or equivalent practical experience Working knowledge of Non‑Destructive Testing (NDT) methods would advantageous although not essential Experience working in or supporting Nadcap‑accredited environments (desirable) Strong analytical and problem‑solving skills with a practical, hands‑on approach Confident communicator, able to engage effectively with operators, management and customers Highly organised, able to manage multiple projects simultaneously Competent IT user (MS Word, Excel, PowerPoint, Outlook) Positive, proactive attitude with a genuine interest in process improvement and innovationWho we are looking for? Candidates from a process metallurgical, materials, forensic metallurgy or chemical analyst/ chemistry background would be highly advantageous Why Join Us? Be part of a well‑established, respected engineering group with long‑term stability Work on technically challenging projects supporting high‑integrity industries Play a key role in business growth and capability development Enjoy a varied role combining hands‑on technical work with strategic input

We're recruiting a Senior Business Analyst to join an established, multidisciplinary digital team delivering complex, user‑focused services at a national scale. This role is suited to an experienced Business Analyst who enjoys working across multiple digital products, leading analysis from early discovery through to delivery, and setting direction for business analysis practice within a wider organisation. The Role: You'll work across a varied digital portfolio, supporting teams to understand problems, explore options and deliver clear, evidence based solutions. Alongside hands-on delivery, you'll provide leadership to other analysts, embedding high-quality agile analysis and supporting professional development. You'll collaborate closely with product, delivery, design and engineering colleagues, helping teams manage scope, prioritisation and outcomes while identifying risks and dependencies early. Key Responsibilities: Lead business analysis across complex digital projects and programmes through discovery, alpha and delivery phases Set and improve standards for business analysis, ensuring consistent, high-quality delivery Coach and mentor Business Analysts within the team Facilitate workshops, interviews and collaborative sessions to understand business and user needs Translate complex business and technical requirements into clear user stories and deliverables Identify impacts of change, risks and dependencies, supporting informed decision-making Support teams with prioritisation, MVP definition and outcomes measurement Define metrics to evaluate the effectiveness of implemented improvements Work with internal teams and external suppliers to deliver digital products and services Produce clear documentation, briefings and recommendations for stakeholdersSkills, Knowledge & Experience: Significant experience as a Business Analyst within software or digital delivery environments Strong practical experience of Agile methodologies and product‑led delivery Proven ability to analyse, visualise and communicate complex problems clearly Experience translating business needs into user stories and/or technical specifications Confident stakeholder engagement and influence at varying levels of seniority Strong organisational skills with the ability to manage competing priorities Experience working with external delivery partners or suppliers A collaborative approach and commitment to inclusive, user‑centred servicesWhat's on Offer: Salary in the region of £50k-£52k Generous 10% employer pension contribution Hybrid working model (typically 2 days per week on site) 25 days annual leave plus bank holidays, increasing with service Option to purchase additional annual leave Life assurance and wellbeing benefits An inclusive, supportive working environment with clear development opportunitiesLocation: Hybrid working, with offices based in South Yorkshire. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Business Analyst (Contract) - Outside IR35 Sheffield (Grosvenor House) | Hybrid (2 days onsite) Full-time Contract £300 per day (Outside IR35) The Opportunity We're looking for a proactive and driven Business Analyst to join a high-impact DevX Standards & Controls team within a leading global technology environment. You'll play a key role in shaping solutions that improve developer experience across the software development lifecycle-ensuring smooth, compliant, and frictionless delivery to production. This is a dynamic role working across multiple applications, offering variety and influence. What You'll Be Doing Act as a collaborative and inquisitive member of the product team Understand customer needs and translate them into clear, actionable solutions Work closely with developers, technical leads, and stakeholders Produce high-quality functional requirements, user stories, and acceptance criteria Create process flows, system designs, and data flow diagrams Support testing and validation of solutions Drive customer-centric design and minimise impact of change Deliver presentations, handovers, and knowledge transfer Contribute to continuous improvement and innovation What We're Looking For Essential Skills: Proactive self-starter with strong problem-solving ability Solid systems and application analysis experience Experience working with APIs and development teams Strong communication and stakeholder engagement skills Ability to translate ideas into clear requirements and specifications Experience documenting agile artefacts (user stories, acceptance criteria) Skilled in process modelling and flow diagrammingDesirable: Experience with BDD frameworks and writing requirement-based tests Your Experience Experience working in global organisations with distributed teams Strong track record of gathering and defining business and technical requirements Ability to analyse system and user impacts collaboratively Familiarity with A/B testing, feature toggling, and canary releases Innovative mindset with a focus on continuous improvement Confident communicator who engages effectively across teams

Reed Engineering are working with a leading Metals Engineering & Manufacturing company with a global research. The Role We are looking for a motivated and hands-on Product and Process Technologist to take ownership of the development, optimisation and commercialisation of new and existing processes within the business. This is a shop-floor connected technical role combining process development, quality systems ownership, NDT oversight and close collaboration with operators, management, customers and research partners. You will play a key role in maintaining business continuity while driving innovation and growth into new and emerging markets. Key Responsibilities Lead the development, optimisation and review of production and inspection processes, including NDT Plan, execute and document trial work for new projects and product lines Working with operatives who provide chemical etching, pickling, passivating and Inspection of parts etc to use within high integrity sectors such as Aerospace, Energy, and Automotive, you will be offering technical support and process improvement for the products produced by the operatives. Implement and maintain a trials database to capture process learning, outcomes and agreed actions Work closely with operators to understand current process routes and capture key variables Propose process and product improvements aligned to commercial strategy, with clear routes to market Assess market research and sales data to ensure technical developments are commercially viable Support cross-group collaboration within the company/group to add internal value Maintain and improve the documented management system, supporting ISO9001, AS9100 and NADCAP accreditation Line manage the NDT Technician, providing day-to-day support and developing capability and accreditations Build strong relationships with suppliers, manufacturers and research/educational partners, including occasional visits What We're Looking For Ideally be degree qualified in a relevant technical discipline, or equivalent practical experience Working knowledge ofNon-Destructive Testing (NDT) methods would advantageous although not essential Experience working in or supporting Nadcap-accredited environments (desirable) Strong analytical and problem-solving skills with a practical, hands-on approach Confident communicator, able to engage effectively with operators, management and customers Highly organised, able to manage multiple projects simultaneously Competent IT user (MS Word, Excel, PowerPoint, Outlook) Positive, proactive attitude with a genuine interest in process improvement and innovation Who we are looking for? Candidates from a process metallurgical, materials, forensic metallurgy or chemical analyst/ chemistry background would be highly advantageous Why Join Us? Be part of a well-established, respected engineering group with long-term stability Work on technically challenging projects supporting high-integrity industries Play a key role in business growth and capability development Enjoy a varied role combining hands-on technical work with strategic input TPBN1_UKTJ

Role Title: Technical Data Analyst Duration: contract to run until 30/11/2026 Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £437 p/d Umbrella inside IR35 Role purpose / summary This role is critical to ensure successful delivery of the ongoing Controls Transformation Projects within CTO. Given the wide range of automation and tooling development activities being carried out, this role will ensure requirements are accurately gathered and documented for clear articulation of the timelines and efforts, which will enable us to achieve the delivery milestones. The Opportunity: The Data Analyst will collect, interpret and visualize complex data sets to provide actionable business insights. Identifying trends, patterns, and correlations to aid decision-making. It will also include retrospective documentation of existing data flows in order to provide transparent and easily consumable documentation / artefacts. Key Responsibilities Data Collection: Gathering data from various sources and ensuring data integrity (often 60-70% of the role). Analysis & Modelling: Utilizing statistical methods to interpret data sets and identify trends, patterns, or anomalies. Reporting & Visualization: Where necessary supporting the development of automating reports and interactive dashboards (e.g., Tableau, Power BI), including validation of output. Stakeholder Collaboration: Communicating technical findings to non-technical audiences to support strategic decision-making. Database Management: Querying databases using SQL and optimizing data collection processes. What you will need to succeed in the role: Technical Skills: Proficiency in SQL and Excel is essential; knowledge of R, Python, or specialized BI tools is highly preferred. Analytical Thinking: Strong problem-solving skills to understand the ""why"" behind the data. Mathematics & Statistics: Solid understanding of statistical analysis. Communication: Ability to present data insights clearly to stakeholders. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply

We're looking for a skilled Pricing Analyst to join our team and sit at the intersection of data, strategy, and customer value. This is a high-impact role where you will be responsible for designing subscription pricing that fuels business growth, improves access to education, and delivers measurable results. Client Details Trusted by teaching communities worldwide, we provide instant access to a complete range of teaching, planning and assessment materials to support learning from birth. We have materials, created by specialists for:- - Ages 0 - 16 Planning and Assessment Welsh, Scottish and ROI Curriculum SEN EAL SLT Teaching Assistants We believe that every child should be loved and nurtured, as they are unique and special. That's why we believe so strongly in publishing the most engaging and inspiring materials. Description You will use deep analytics, market insight, and experimentation to influence key commercial decisions, collaborating closely with our product, marketing, sales, and finance teams. If you thrive on turning complex data into bold strategies that scale education through smart pricing, this is the role for you. The successful Pricing analyst will be: Leading and delivering price optimisation strategies aligned with business objectives. Propose and implement tactical changes to drive value or mitigate risk. Monitor performance, conducting deep dive analysis on anomalies and opportunities. Support the delivery of pricing for cross-functional initiatives. Ensure all pricing deliverables are well-governed and controlledProfile The successful Pricing Analyst will be able to demonstrate: Previous role in pricing analytics. Completing hands-on technical and analytical work. Intermediate/advanced skills in Excel, including financial modelling and data analysis. Strong numerical and analytical skills with a keen eye for problem-solving. Commercial acumen and business literacy. Understanding of statistical and mathematical techniques and how to apply them. Coding languages, such as Excel SQL or Python.Job Offer Our office is based in Sheffield city centre with easy access via car or public transport, we operate a hybrid working model 2 days a week in the office meaning this role would be ideal for anyone in the surrounding Sheffield area. we also off the below benefits A friendly, welcoming and supportive culture. We believe work should be fun and always put people before the process Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents. From day 1 - Westfield Health, 33 annual leave days per year (pro-rata) inclusive bank holidays, a "Me" day each year, a charity day each year, flexible working policy. Quarterly company awards programme Seasonal events Cycle-to-work scheme Long-term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay, long service award, long service annual leaveIf you're ready to put your analytical skills to work at the heart of a mission-driven business, apply now

IT Service Desk Analyst | Sheffield | Exclusive Role Full Time | 8.30 AM - 4.30 PM £27,000 - £28,000 Travel Required Working Hours Monday to Friday, 8:30 AM – 4:30 PM (1 day from home) Eaton Syalon are supporting a key client with an exclusive opportunity for a IT Service Desk Analyst to join their in-house IT team. This is a varied, hands on role where you will act as the first point of contact for all internal IT support queries, ensuring timely resolution and a high standard of service across the organisation. The Role You will support users across multiple sites, troubleshooting technical issues and keeping day to day operations running smoothly. This position would suit someone proactive, customer-focused and confident working in a fast-paced environment. Key Responsibilities: * Act as the first point of contact for IT-related queries via phone, email and ticketing systems * Log, prioritise and manage support tickets in line with SLAs * Troubleshoot hardware, software and basic network issues * Support users with Windows operating systems and Microsoft 365 (Outlook, Teams, SharePoint) * Manage user accounts via Active Directory (password resets, permissions, access) * Escalate more complex issues to second-line support where required * Maintain accurate documentation of issues, resolutions and IT assets * Support onboarding and offboarding processes including device setup and access Qualifications * Degree or diploma in IT, Computer Science, or related field (preferred) * Relevant certifications (e.g., CompTIA A+, ITIL Foundation) are a plus Location & Travel This role is based in Sheffield with travel required once per week to either the Nottingham or Scunthorpe office on a rotational basis. Candidates must be able to drive to be considered for this role. If you are interested in this opportunity, please apply or get in touch for more information

We're looking for a Technical Support Analyst to support and maintain a core business platform used across multiple operational teams. This is a user-facing support role with a strong analytical element - acting as the bridge between users and technical teams to ensure issues are clearly understood,

Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non‑technical audiences. We are seeking a highly motivated and experienced Senior Technical Application Support Specialist to join our global dynamic team. Provide timely and effec

A reputable global law firm in Greater London is seeking a Technical Analyst (IT) to support their Middle East offices. This on-site role involves providing technical assistance and resolving user inquiries, while focusing on customer experience.

A technology solutions company in Bristol is seeking an entry-level analyst to provide technical support and excellent customer service.

The Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. Being first point of contact for all tech support queries via e-mail, phone or messages. Diagnose and resolve technical hardware and software issues.

The Senior Technical Support Analyst will join a highly collaborative team providing comprehensive technical support services, including audiovisual support delivered in person at deskside, in meeting rooms, event spaces, and via Tech Hub services across the UK region. As a Senior Technical Support

Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. The successful candidate will be responsible for providing L2/L3 technical support for our commodities trading platform, with a primary focus on the Openlink

Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non‑technical audiences. Provide timely and effective L2/L3 technical support for the commodities trading platform, including the Openlink application and its ecosystem. We are see

Customer Operations provides continuous 24/7 support, of which Technical Support Analysts are part. What’s it all about? Technical Support is the face of the system to the internal business users. This role will report into the Technical Support lead.

Ready to apply your technical mind to real‑world challenges?.

The Product Technical Support Analyst Lead is a senior hands‑on role that combines deep technical expertise with operational leadership. Support and coach technical support analysts, setting standards for quality, documentation, and client engagement. The role also plays a key part in driving supp

Strong verbal and written communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. The successful candidate will be responsible for providing L2/L3 technical support for our commodities trading platform, with a primary focus on the Openlink

A leading financial services company seeks a Product Technical Support Analyst Lead to oversee the technical support for mission-critical payment systems. The ideal candidate will have over 5 years of relevant experience in technical support, strong analytical skills, and the ability to communicate

A technology firm in Greater London is seeking a Technical Support Analyst to provide 24/7 support for internal business users. The role involves owning incidents, ensuring SLAs are met, and collaborating with various teams for outstanding support. This hybrid position requires a shift work pattern

The Product Technical Support Analyst Senior Lead is a strategic, senior‑most technical support role with ownership across support capability, complex client outcomes, and cross‑product operational health. Provide leadership and oversight across Product Technical Support Analyst Leads, acting as

As part of our Technical Support team, you’ll diagnose, resolve and prevent technical issues across the firm, helping maintain reliable systems and minimise disruption. Supporting Microsoft Exchange, Office and Outlook, including troubleshooting and user support. From day one, you will work hands�

Solve system and user issues while advising customers on functionality.Help clients configure the platform to meet their needs and test new software releases.Work directly with customers – onsite and remotely – to analyse needs and identify improvement opportunities.A transparent career structur

Technical Support Specialist II - Desktop support. This is a great opportunity to join a collaborative, international IT support team, providing high-quality technical support while helping to improve system performance, automation, and user experience. You'll deliver hands‑on and remote technical

Support issues and activities rarely fit neatly into regular hours; therefore, our support team operates a. Employee Assistance Programme providing 24/7/365 access to independent and confidential support via an app, web, or helpline to support you with any life challenges. Provide remote support, at

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst. We have a fantastic new job opportunity for an IT S

A technology services company in the East Midlands is seeking a passionate IT Support Specialist to maintain operational efficiency in their systems. The role involves remote support, with a focus on Linux and Windows systems, and requires excellent communication skills to liaise with clients and in

Ability to quickly learn new applications and technologies Ability to follow internal procedures Web technologies experience Strong communication skills — especially under pressure Ability to distil complex technical issues into clear, actionable communication for both technical and non-technical

We’re hiring an EDI Analyst to support and enhance a busy and complex estate. Strong prioritisation skills (able to balance BAU support with project delivery). This is a split role: 50% project delivery/build and 50% operational support, so it suits someone who enjoys getting stuck in, owning issu

The position combines hands-on technical support with involvement in planning, implementing and optimising infrastructure solutions. I’m currently working with a well-established technology business supporting high-availability, customer-facing platforms, who are looking to hire an experienced Ser

Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team!. Act as the first point of contact across phone, email, and webform, delivering clear support

A hybrid role combining Customer Service, Technical Support, and operational support across systems, and EU exports. Customer Service & Technical Support. Support logistics queries and shipment tracking.

Providing emotional and practical support tailored to each person. We create a culture where every team member feels valued and supported. Ready to step into a role where every day has purpose? At Lifeways, we’re more than the UK’s largest supported living provider, we’re a community built on

We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice. Dedicated Employee Experience Progress - Here to supp

Providing light purchasing support, including raising PO orders. Supporting the sales team with general administrative tasks. Office-based role with a supportive team.

We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice. Dedicated Employee Experience Progress - Here to supp

Are you looking for a rewarding career where you feel valued and supported? A role where you feel like you can really make a difference? Why not join the team and begin your career as aWaking Night - Support Workerhere at Madiba. Madiba is a community of loving people, dedicated to supporting and ca

You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them. Supporting the bank's way of working to help as many customers as possible. Maintaining relationships with colleagues in your department to support custo

Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults an incredibly rewarding role to have. Our support workers are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the litt

Supporting the bank's way of working to help as many customers as possible. Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business. We're hiring Financial Services Contact Centre Agents to join our supportive, fas