Daily Duties To be the lead point of telephone and email contact for clients and prospects needing our advice and services. The team manages both our inbound and outbound customer service and ...
Deal directly with customers either by telephone or electronically via internal Contact Centre ... Provide feedback on the efficiency of the customer service process and areas of improvement
All queries (whether in person or on the telephone) are answered or dealt with immediately ... Customer service experience
Responding to queries and questions from customers regarding products and services ... Answering emails and taking/making telephone calls in a professional and timely manner * Completing ...
To supervise and provide on the job support to the Technical Support Advisor (1). * Ensure all customer queries either by email or telephone are responded to in a timely and accurate manner
2nd Line Support Engineer / Customer Service person is required for this IT company based near ... Good telephone manner, good analytical and problem-solving skills, ability to learn quickly and ...
Respond to customer queries received by telephone, letter, and email, always providing a high standard of customer service. * Process books, subscriptions and events orders received by post ...
Provide telephone assistance and field visits when and where required throughout the assigned ... Collaborate with customer service and management teams to maintain company's high service quality ...
A passion to deliver a high standard of customer service. * An organised individual who can deal with many duties on the move. * Excellent telephone and face-to-face communication skills
We're looking for motivated and customer focused individuals. No prior experience is required, we ... telephone interview. When you apply, you'll be asked about any adjustments you might need to ...
Bags of personality and can take dealing with customers in their stride * Excellent telephone and ... Book in customer vehicles for servicing, with the objective of maximising labour utilisation and ...
... Service team directly via telephone, Vilink (and other remote support applications) and on-site ... You will respond to customer or staff enquiries and fault reports and resolve issues and generate ...
Knowledge of telephone-based customer service Understanding of regulations and products in the retail financial services market Track record of meeting and exceeding targets IT literacy and telephone ...
Strong customer service focus & confident telephone manner * The ability to think quickly and clearly and work well under pressure * Empathy and a passion for helping people * As someone committed to ...
Service Advisor - Toyota Sandhurst £28,820pa + OTE circa £37k Create experiences you can be proud ... Handling inbound & outbound telephone calls to existing customers (No Cold-Calling) * Responding to ...
These may have been logged via telephone, portal, booking systems, email, or a chat. * Record your ... Communicating with customers, via the appropriate channels, always ensuring that written and verbal ...
You will be responsible for processing and managing daily sales and customer service tasks in addition to building strong relationships with customers and vendors through web, email, and telephone ...
You'll have excellent customer service skills and telephone manner and will have some experience in an IT Service Desk role and have excellent organizational skills. * You'll possess well-developed ...
Plan and prioritise allocated workloads against agreed service standards. * Take ownership for ... telephone or in writing. * Understanding of customer administration processes and policies
Good telephone manner , strong relationship building and customer service skills. * Ability to use your own initiative and problem solve quickly and efficiently. * Outstanding communication skills at ...
... great customer service through inbound and outbound calls. You will be booking appointments ... Essential - have an excellent telephone manner, be able to relate to people and not get flustered ...
They are looking for a customer service and client focused professional to join their small sales ... Strong communication skills, particularly telephone handling skills and conversion skills * Good ...
Customer Enquiries: Handle telephone and personal enquiries promptly to maintain departmental service levels. * Evidence Collection: Collect evidence from various locations using the provided van to ...