Trabajos telephone customer service en LondonCrear alertas

Purpose The Estate Agent performs various day to day tasks within the online estate agency to facilitate the customer journey including onboarding new clients, building listings for Rightmove & Zoopla, vetting prospective buyers and arranging viewings and providing general customer service over the telephone. As a first point of contact for the business, the role requires a positive and customer focused approach, offering property sellers comfort that with us, their property sale will be in professional hands. Duties As an online only estate agency, we conduct all business over the telephone and via email. You will support the agency by demonstrating well-honed product knowledge and exceptional customer service techniques to support sellers and buyers through property transactions. You will be directly responsible for a subsection of the company’s overall property listings and your performance will directly impact the company sales conversion rates. You will be required to onboard new vendors, diligently ensuring all key information about the vendor & property are accurately recorded in the company CRM and reflected in online listings. Interested buyers will need to be vetted in accordance with company policy and viewing arrangements should be diligently communicated to avoid any confusion. Interested buyers will be introduced to the Senior Negotiator and you will remain a key point of contact until completion, participating in sales progression duties, such as chasing updates from mortgage brokers and solicitors when required. Required Skills & Experience · Residential property experience gained from Estate Agency setting. · Confident and outgoing telephone manner. · Ability to build strong rapport with various types of clients. · Excellent verbal and written communication skills. · Strong attention to detail. · I.T. Literate with previous CRM experience. · Target driven. · Creative problem solver, ambitious & hungry to learn. · Organised, diligent and able to work independently and as part of a team. · Naturally inquisitive, helpful & optimistic. Job Type: Full-time Benefits: • Company events, • Company pension

Pear Recruitment – Lettings Manager\nLocation - Pinner\nSalary - £38,000, OTE £45,000 - £50,000\nHours - Mon to Fri 9.00am - 5.30pm and every other Saturday 10.00am - 2.00pm\n\nOur client is a well-established Lettings & Property Management company looking for a full time Lettings Manager to join their friendly team in Pinner.\n\nThis role would suit a candidate with at least 2 years’ experience as a Senior Negotiator or Lettings Manager.\n\nThe ideal candidate should be able to demonstrate a proven track record including excellent customer service levels and new business. They will have a passion for the lettings industry and enjoy problem solving and a variety of tasks.\n\nAside from a good work ethic and positive attitude, they are looking for someone who is polite and well presented, flexible, well organised, and able to think on their feet; someone who will go above and beyond, can lead a team and has great customer service.\n\nReporting to the Office Manager and Director, you will be responsible for:\n\nOverseeing the marketing and letting of residential properties\n\nConducting Market Appraisals and advising landlords on rental pricing with good knowledge of the current market\n\nDriving business development and landlord acquisitions\n\nManaging and overseeing enquiries, viewings, and applicant follow-ups\n\nOverseeing the vetting of prospective tenants (Inc references, Right to Rent, affordability checks)\n\nOverseeing the preparation and issuing of tenancy agreements and relevant tenancy documentation\n\nEnsuring compliance with lettings legislation and regulations\n\nLiaising with landlords on instructions, updates, and performance\n\nManaging tenancy rent reviews, and negotiations\n\nOverseeing and handling move-ins and move-outs from a Lettings perspective\n\nOverseeing rent collection and arrears management\n\nOverseeing deposit registrations\n\nResolving landlord or tenant queries or disputes\n\nMonitoring portfolio performance and occupancy levels\n\nLeading, training, and supporting lettings staff\n\nMaintaining accurate records and ensuring department processes are current and kept up to date\n\nEnsuring high standards of customer service and professionalism at all times\n\nRequirements:\n\nPrevious experience as a Senior Lettings Negotiator or Lettings Manager\n\nA strong communicator with excellent inter-personal skills\n\nStrong negotiation skills\n\nWell-spoken and well-presented\n\nExcellent organisation skills and punctuality\n\nStrong knowledge of the local rental market and relevant legislation\n\nProven track record in leading and managing a team\n\nARLA qualified Level 2 at least or equivalent (opportunities to gain more qualifications will\n\nbe encouraged), or working/wanting to work towards it\n\nFull clean driving license and own vehicle\n\nWhat they offer:\n\nCompetitive Salary\n\n32 days annual leave (Inc bank holidays)\n\nContributory Pension scheme\n\nParking Permit\n\nCommission package\n\nPerformance related annual bonus\n\nIf you are interested in this Letting Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.\n\nRecommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.\n\nDue to the number of responses, we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.\n\nConfidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Ops Supervisor - ILH Central Office - Bloomsbury, London Operations Supervisor - Central Reservations Imperial London Hotel Group based at the Commercial Office 40 hours a week (5 days out of 7 days weekly rota) 32,066.00 + Benefits • Are you passionate about delivering exceptional customer experiences from behind the scenes?, • Do you excel at building strong relationships through clear and professional communication?, • Are you ready to help ensure smooth and efficient operations in the hospitality industry from the comfort of an office setting? If so, we'd love to hear from you! We are seeking a highly dedicated and detail-oriented Reservations Supervisor to join our Reservations Team. In this role, you will be responsible for creating authentic London experiences by supervising all aspects of cluster reservations from ensuring the accurate entry of bookings into the PMS System, preparing proforma invoices, monitoring timely deposit payments, and enforcing adherence to payment deadlines. You will also support in training new team members, provide ongoing support for development, and efficiently manage guest inquiries, primarily through email and digital communication channels. Why Join Us? Guests at our heart: The Imperial London Family of Hotels puts guests first. As a Reservations Supervisor, you'll be the key contact for our guests before they even arrive, helping to create a positive experience through prompt and professional email communication. Office-Based Environment: You will be based in our newly refurbished Commercial Office. This is a Call-Centre focused role where you'll manage reservations, respond to guest enquiries, and ensure each interaction is handled with care. Your ability to juggle multiple tasks efficiently and communicate effectively via email or telephone will be essential. Exciting Future: With a legacy spanning 185 years, our family-run company is rooted in tradition whilst looking to grow and innovate. We need someone who is excited to contribute to our high standard of guest service through meticulous attention to detail and effective digital communication whilst remaining adaptable to changes in the business. What we're looking for: • 2 years experience in central reservations as a Reservations Supervisor in the hotel industry., • Strong proficiency in managing email correspondence., • Excellent both verbal and written communication skills., • A detail-oriented and organised approach, capable of managing multiple reservations and inquiries simultaneously., • Confidence using computer systems. Desirable Skills (Not required but a plus): • Experience with hotel reservation systems (e.g., Opera, Amadeus, or similar)., • Previous experience in a hospitality or travel office environment., • Multilingual: Proficiency in additional languages is a bonus. What you'll get in return: • 28 days holiday, rising to 33 with length of service (including bank holidays)., • Free meals on duty, • Access to ILH Training Academy programmes, apprenticeships and supported study, • Holiday Purchase Scheme, • Complimentary uniform dry cleaning, plus discounted personal dry cleaning, • Interest free Season Ticket Loan, • Workplace Pension, • Team member flat rate and 50% friends and family hotel discount, • 50% discount across ILH F&B outlets, • Discounted drinks at Blooms Caf, • Employee funded Health Cash Plan, • Local Bloomsbury discounts, • Early Pay access, • Shopping discounts with selected retailers, • Salary sacrifice schemes including nursery care, cycle to work, and technology, • Access to mental health first aiders, wellbeing support and the Employee Assistance Programme You can explore additional benefits here: About Us: With a 185-year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride. We are the Imperial London Family of Hotels, a family-run company aiming to rewrite the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels and 9 restaurants in Bloomsbury. We believe that great hospitality starts with the right people, and as our Reservations Supervisor, you'll play a crucial role in maintaining smooth operations and high guest satisfaction through your expert communication. If you're ready to bring your best self to work, please apply today! #LI-IMP s

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You’ll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities • Respond promptly to technical support requests via phone, email, and ticketing system, • Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times, • Provide face-to-face technical support through pre-scheduled client site visits, • Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle, • Keep clients and their IT teams regularly updated on ticket progress, • Identify recurring issues and contribute to permanent solutions, • Create and maintain technical documentation and knowledge base articles, • Deliver excellent customer service and a positive support experience at all times, • Manage your own ticket queue, triage effectively, and escalate where necessary, • Liaise with third-party vendors and partners to resolve complex issues, • Support, mentor, train, and develop the 1st Line Service Desk Analysts, • Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team, • Achieve relevant Microsoft and technical certificationsWhat We’re Looking For, • Excellent customer service, telephone, and client-facing skills, • Minimum 2 years’ experience providing IT support across multiple technologies (MSP experience is highly desirable), • Proven experience attending client sites and delivering face-to-face support, • Strong troubleshooting and support experience in the following technologies:, • Windows Server (on-premise and Azure), • Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint, • Microsoft Exchange, • Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere), • Backup and Disaster Recovery solutions, • Cyber-security tools and concepts (EDR, MFA, AV, incident response), • Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers), • Windows OS, macOS, and Microsoft Office, • Mobile device configuration and support, • Ability to configure, administer, and support both Windows and macOS devices, • Solid understanding of the cyber threat landscape and security best practices, • Proactive mindset with the ability to anticipate and prevent issues, • Excellent verbal and written communication skills – able to explain complex technical matters clearly to users of all levels, • A genuine passion for learning new technologies, demonstrated through certifications or personal projects, • Strong team player who is also highly self-motivated, • Calm and professional approach when dealing with difficult or demanding situations, • Full UK driving licenceWhat We Offer, • Hybrid working (3 days onsite, 2 days remote), • Varied and interesting workload across multiple client environments, • Opportunities to develop your technical skills and gain certifications, • A supportive, collaborative team that values excellence in service delivery If you’re a confident, customer-focused 2nd Line Engineer who enjoys both technical challenges and mentoring others, we’d love to hear from you.

Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don’t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance Senior Sales BDM Executive Holborn, Central London (Hybrid – 2-3 days onsite) Up to £60,000 - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards – Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - we have supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over 12–24 months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients’ operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. What You’ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments, • Building and executing intelligent outreach strategies to generate and convert opportunities, • Managing complex sales cycles with discipline, structure, and consistency, • Engaging senior stakeholders and influencing high-value buying decisions, • Maintaining a high-quality pipeline with accurate forecasting and clear progression What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business, • Clients who expect a strategic partner, not a supplier, • Uncapped earning potential aligned to high-value deal conversion, • A culture that values performance, accountability, and commercial thinking About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over 12–24 months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What’s In It For You • Stability of a 30-year brand with the energy of a growth phase, • A voice to lead change, transform and inspire, • Competitive base salary + performance bonus, • Leadership development programme and personal growth support, • Microsoft accreditation incentives, • 33 days’ annual leave (including bank holidays) + your birthday off, • Private medical insurance, group income protection, and life insurance, • Enhanced family-friendly policies, • Pension scheme, company sick pay, and EAP, • Paid travel for additional office attendance day This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Salary: maximum £32,000 + Commuting Expense up to Zone 6 Location: London Job status: Permanent Working hours: 37.5 hours per week Start date: ASAP Global IT company is looking for a Japanese speaking Onsite Helpdesk Engineer. Helpdesk Engineer– Japanese speaker - Responsibilities: • Communication with end users from EMEA region face to face or via telephone, email or collaboration tools at customer site., • 1st level troubleshooting of technical issue with end users and assist them as their escalation point of contact., • Hands on Desktop/Laptop PC Support Skill. Network and PC implementation and optimisation., • Understand and detailed planning and designing for customer's PC and Network., • PC/Network/Desktop Security element configuration including day-to-day service delivery., • Migration planning and execution. Support PC and Call Centre system (incl DC server)., • Proof of concept testing and acceptance testing. Vendor negotiation and control., • Development and implementation for new features and services., • Establish and cease PC/Desktop Security systems. Project and service delivery schedule management., • Careful consideration to ensure profitable systems and implementation., • Utilize/update ticketing system., • Maintain secure operations and keep the environment tidy., • Documented approach for implementation and modification, • Visit customer premises when required for project or maintenance contract work incl cover staff., • Periodical status report to line manager., • Coordination of operation flow with each department and customers., • Adhoc request from your line manager, • Business trips to EMEA and CIS countries. Helpdesk Engineer– Japanese speaker - Requirements: • Wide knowledge and proficiency in PC software like Microsoft WIN 10/11, Antivirus, Microsoft 365, Windows Server, AD administration, Virtualization, Cloud(AWS, Azure), Office/Mailer, Switch/Router/IPT, Box, remote access(SSL-VPN, etc) and Firewall products., • Excellent written and verbal communication skill in English and speaking Japanese would be advantage., • Ability to investigate and source answers to various email and telephony enquiries about technical issues., • Proven customer service experience., • Strong time management/multi tasking & organisational skills, • Strong work ethic., • Reliable time keeping and attendance, • Solid administration background & a keenness to get involved & support all customer service areas in EMEA., • Attend customer meetings for projects or maintenance contract work., • Maintain relevant customer maintenance documentation on file server. Please follow us on Linkedin: company/people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

An experienced Liability Claims Handler is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims. • The role will be hybrid working from the office 3 days per week. Key responsibilities: • Handling a portfolio of Casualty Claims including Injury/Third Party Property, • Dealing with a variety of communication via emails/telephone/teams etc., • Managing claims throughout the lifecycle of the claims process, • Liaising with Policyholders, Insurers, Brokers and any other relevant party involved, • Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters About you: • Experienced Liability Claims Handler being able to manage claims through to settlement, • Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process, • An exceptional communicator and strive to give a first-class customer service throughout, • Self-motivated and have excellent attention to detail, • Enjoy working in a pressured/targeted environment working to SLA's, KPI's, • Ideally be able to speak other European languages such as Spanish, German, French, Italian etc, although not essential, • Be industry qualified, be working towards or have the desire to work towards, • Happy to work in an office environment and be a team player

Remote / Hybrid / Office Based Full Time | 35 Hours Per Week The package • Salary: £27,000pa • 25 Days annual leave + Birthday off • PMI • Life Assurance • PerkboxThe Mission We’re not looking for someone to simply process bookings. We’re looking for someone who makes sure every booking is right - because accuracy, speed, and attention to detail directly impact our customers’ experiences and our Travel Consultants’ confidence. As a Post Booking Executive, your role is to keep bookings moving smoothly behind the scenes. You’ll verify bookings, check supplier documentation, resolve discrepancies, and make sure information is accurate across our systems. Success in this role looks like a service where: • Travel Consultants trust that bookings are processed correctly the first time • Customers receive accurate documentation and smooth experiences • Booking issues are identified before they become problems • Data across our systems reflects the real-world status of bookings • Teams can rely on accurate information to support customers effectively What You’ll Own 1. Booking Accuracy & Verification Process and verify bookings accurately across company systems, ensuring customer details, supplier information, costs, and documentation are correct. 1. Keeping Bookings Moving Ensure bookings progress efficiently by resolving issues quickly, chasing missing information, and removing blockers before they impact customers. 1. Supplier & System Accuracy Cross-check supplier invoices, booking components, and internal systems to ensure everything aligns correctly. 1. Supporting Travel Consultants Work closely with Travel Consultants to resolve booking queries, explain discrepancies, and support them through post-booking processes. 1. Amendments & Changes Manage amendments and booking updates accurately while ensuring all systems, documentation, and financials remain aligned. 1. Compliance & Risk Reduction Support operational accuracy and legal compliance by ensuring processes are followed consistently and issues are escalated appropriately. 1. Continuous Improvement Help identify better ways of working - reducing errors, improving workflows, and making life easier for customers, consultants, and colleagues. What Success Looks Like (12 Months) • Bookings are processed accurately and within agreed timescales • Fewer booking discrepancies and reduced rework • Travel Consultants trust the team to identify issues early • Supplier invoices and booking data consistently match internal systems • Operational data accuracy remains high • Customers experience fewer avoidable booking issues Key Metrics You’ll Be Measured On • Booking processing accuracy rates • SLA adherence for post-booking tasks • Number of booking discrepancies identified and resolved • Amendment turnaround times • Consultant satisfaction and feedback • Data accuracy across systems and documentation Who This Role Is For This role is for someone who gets satisfaction from spotting the detail others miss - and enjoys creating order from complexity. You are • Highly organised and methodical • Detail-focused without losing sight of the bigger picture • Calm under pressure and comfortable managing volume • Proactive and solution-oriented • A clear communicator who enjoys helping others • Someone who takes pride in getting things right What You’re Great At • Spotting discrepancies and inconsistencies • Managing repetitive tasks without losing accuracy • Following processes while using good judgement • Prioritising multiple tasks effectively • Communicating clearly and professionally • Working confidently across multiple systems Why This Role Matters At Not Just Travel, customer experience doesn’t start when someone goes on holiday - it starts from the moment a booking is made. Getting the details right matters. This role protects customer trust, supports Travel Consultants, safeguards revenue, and keeps the operation running smoothly behind the scenes. Final Thought If you enjoy work that is • Detail-led but customer focused • Structured but fast paced • Operational but people driven …then you’ll thrive in this role. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Amazing opportunity available for a Credit Controller to join a Tour Operator in South London. As the Credit Controller, you will be responsible for executing a rigorous credit control process that has the main objective of handling collections and cash applications. We are looking for someone who will be creative, passionate, has an excellent eye for detail and enjoys building relationships internally and externally. The Job: • Adopt and administer the Company's credit control policies across our B2B and B2C channels, • Process large amounts of data to prepare aged debtor reports and create collection plans, • Build and develop relationships with Trade consortia finance teams to resolve queries and agree collections, • Work with internal teams to ensure payments have been received prior to tickets being issued and cancellation calculations are in line with Company policy, • Monitor and action the departmental mailbox that is the recipient of requests cost amendments, refunds and customer call backs, • Generating appropriate documentation following cash application Skills required: • Possession of a positive attitude, great telephone manner, excellent customer service, communication, and interpersonal skills, • Well, organised with the ability to prioritise their own workload, • Ability to process large volume of data to prepare reports, • Attention to detail, • Good knowledge of Microsoft Excel, Word and Outlook is essential The Package: • Salary £27,000, • London based (Hybrid) Interested: • If you are interested in the above vacancy, please click 'APPLY' or email your cv to

Due to internal promotions, a renowned National Loss Adjusting Organisation are now seeking an experienced Claims Handler to join their specialist Subsidence Team. • You will proactively manage and be responsible for your own caseload of subsidence claims., • Continuous training and development is actively encouraged and fully supported. Key responsibilities: • Proactively Manage Subsidence claims through to completion, • Regularly update Clients, Policyholders and their agents, • Assist the field team in completing, reports, tasks and answering calls where necessary, • Ensure referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met on a daily basis, • Managing identified and reported problems within set timescales to ensure adherence to group processes About you: • Knowledge and understanding of Subsidence in relation to insurance claims, • Experience of managing technical building claims, • Have an understanding of Claims Handling, • Excellent telephone skills, • Experience and understanding of Customer Service, • Excellent computer literacy Salary & Benefits: • Remote working, • up to £30k per annum, • 25 days holiday, • excellent benefits package, • Monday to Friday

Allen Motor Group are currently looking to employ a Parts Advisor to support our Ford dealership in Crayford. In this role you’ll be coordinating the supply of Parts within the site, providing fantastic customer service and working closely with both our sales and service teams so a collaborative approach is essential. The is offered on a full-time permanent basis, Monday – Friday (8am-5.30pm) with 1 in 3 Saturdays (8am-12.30pm), paying up to £32,000 with an OTE of £34,000 and will report to the Aftersales Manager. Why Allen Motor Group In addition to a competitive basic salary, commission and target related bonus we also offer a range of other benefits including: · 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service · Fantastic discounts on MOT’s, services and parts · Life assurance benefit, from day one! · Full training and support to develop and progress your career with Allen Motor Group Required Skills & Experience For this role we are looking for candidates who have experience in a parts role within either a franchised automotive dealership or parts department, and also have the following attributes: ü People focused and a collaborative team player ü Excellent telephone skills ü Customer facing experience and proficient in IT systems Key Responsibilities and Duties · Ensuring the parts stock room is well maintained and stock levels managed · Maximising profitability and efficiency of the Parts department · Co-ordinating with the Sales/Service departments to give the best customer experience · Work with the manufacturers, colleagues, and customers to be their first contact regarding any parts related queries At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters. To be considered for this opportunity please apply now

Do you have a passion for travel? Do you want to work for an award-winning company that offers world-class training and discounted travel? A luxury travel company is looking for an experienced Senior Customer Service Executive to join their team! This is a permanent hybrid position paying £28,000 – £30,000 p.a. plus great benefits which can be discussed on application. Apply Today! You’ll be processing written complaints, dealing with customers and using your excellent knowledge of ABTA regulations and arbitration proceedings to act as a ‘point of escalation’ for the team, while mentoring junior members of staff. This is a hybrid role, working 2 days per week from home and 3 days per week in the office This is a great job for an experienced travel professional with a charismatic and empathetic nature and great communication skills, and who may be looking to make the next upwards step in their career. You’ll be working in one of the best and well-regarded travel businesses around, further developing your skills and working in a business that values what you can bring to the team and what they can bring to you for development and career progression. Based in beautiful offices in South West London, well connected to public transport, close to shops, great pubs and restaurants with great routes for a lunchtime walk - perfect for summer! This is a fantastic opportunity to join a growing company which is going from strength to strength. Apply today! As the Senior Customer Service Executive, you will • Respond to customer enquiries via telephone, letter, and email., • Investigate and resolve customer complaints in line with company processes in a timely manner to ensure the best outcome for customers and business., • Allocate compensation if appropriate in line with company policy., • Act as an internal ‘helpdesk’ for other members of the team, contributing your knowledge to support and mentor junior members of staff. As the Senior Customer Service Executive, you should have: • 3 years’ experience in a similar role., • At least 12 months experience of written complaints resolution., • Knowledge of ABTA regulations and arbitration proceedings., • Excellent written and verbal communication skills In return, you’ll receive a great salary of up to £30,000 plus benefits including private pension and healthcare, free trips abroad, travel discounts and hybrid working after probation. Sounds interesting? Apply Today! To Apply: Click 'Apply’ to have your CV considered by one of our expert consultants. We welcome and consider all applicants! Regrettably, we may not be able to reply to all applications. Apply today!

Temporary Night Concierge City of London Flexible shifts NIGHT SHIFTS AVAILABLE We are currently looking fora temporary night Concierge to join us in 5*, high end residential buildings in and around the City of London on a temporary basis. You will have the luxury of working with one of the largest, award winning property management companies in the city of London. Our client offers shift flexibility, opportunities to go permanent and training! A Night Concierge's role entails; • Check and screen all visitors and guests ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessary., • Correct reporting of any security/health and safety issues, incidents, and complaints. Taking appropriate action in the event of an emergency., • Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk., • Issuing of keys only to correct personnel / residents whilst always recording the signing in and out of keys, • Responsibility for the site fire and emergency procedures policy, • Meet and greet the residents, answer enquiries by telephone or callers to the desk. Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover. A Concierge's position is largely customer focused and requires a high calibre and proactive individual to provide a welcoming, courteous, and polite reception to all residents and maintain the high standards of the residential developments at all times. If you are interested, please apply directly with your CV or give us a call on . Keywords: Concierge, temp, City of London, Reception, Customer service, night shifts, immediate start, on-going temp, residential development, temp agency, temp

GLL is looking for a Spa Therapist to work at Swiss Cottage Leisure Centre. If you have the skills and ambition to join us as a Spa Therapist, there's never been a more exciting time to join us. This is more than just a Spa Therapist job, it's a career. As a Spa Therapist, you will thrive as part of a team, communicating with colleagues and other departments with confidence and sensitivity. Bringing with you an aptitude for organisation to manage bookings and maintain the presentation, organisation, and cleanliness of our spa space. We are looking for a (minimum level 2 or equivalent) qualified Spa Therapist to join our team to provide professional and engaging wellness therapies, massage, and beauty treatments to our clients. You will offer a full range of treatments to fulfil different client needs and objectives. All applicants must have excellent customer service and organisational skills, and a high level of professional practice. What you’ll do: Maintain a good and positive image of the Spa to members of the public generally by providing a welcoming, helpful, and professional service. Comply with the commitments outlined in the ‘Customer Charter’, ensuring that standards are maintained as stipulated. Ensuring customer compliance with spa rules and procedures. Ensure the safety and control of customers and the public generally within the Spa and that all relevant regulations applicable to the Spa’s operation are enforced and complied with. Assist Spa Patrons with use of the facilities and activities and to encourage maximum use of the Spa London Experience and treatments. Book all enquiries to tours on their initial enquiry to the Spa when required complying with the Spa London Brand and Standard Operating Procedure. Market and promote the Spa. Responsible for achieving own Spa sales targets. Actively up-sell services during customer interaction. Encourage bookings of the Spa’s experience and treatments to enquirers in person and on the telephone; communicating new ventures and recommending appropriate services to potential customers. As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. What you need: Ability to effectively promote, market, and ‘sell’ the service and Spa. Ability to deal with customers and their queries and concerns with tact and sensitivity. Ability to deliver a high-quality service with minimal supervision. NVQ Level 2 or equivalent. Good understanding of the characteristics and qualities that customers want from Spa/health and fitness centres. Knowledge of electronic booking systems. Evidence of achieving results and making a difference to customers. Experience of Spa or Beauty treatment applications. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest b

Guest services executive - Required for this luxury travel company based in South West London. Hybrid role, 25/28k plus bonus and great benefits. Experience wise they are looking for someone with a year plus customer services experience within the travel industry. Ideally with some cruise knowledge Guest services executives duties-To be responsible for responding to all pre and post cruise enquiries and correspondence from guests, either by telephone, email, or letter-Demonstrate a sense of urgency depending on the volume of enquiries and adapt and prioritise as required. - Maintain the highest level of written communications for pre and post travel correspondence. - Provide information which is 100% accurate and which addresses 100% of the guest’s questions during each contact. - Investigate and resolve all complaints in accordance with company processes and industry guidelines, in a timely and fair manner, to achieve the best possible outcome for both guest and business. - Allocate compensation based on company standards, to the approval of the relevant management. - Identify potential problems relating to guest service and proactively work to find solutions to enhance the guest experience. - Communicate to relevant management/internal contacts information about guest needs and expectations, and levels of guest satisfaction. Guest services executives skills required-Twelve months’ experience of working in a customer/guest services environment within the travel industry, ideally with cruise knowledge - Experience of dealing with and resolving complaints. - Experience of managing and exceeding guest expectations.- Experience in allocating compensation (desirable) Additional information-Roughly one in four weekends, from home -Hybrid role, 3 days a week in their South West London office, but during the first 6 weeks training office based -Benefits include a great pension, health care, fam trips, life insurance, 20 days holidays with the option to buy a further 5, paid sick pay, amazing discounts on their products etcIf you are interested in the above role please apply online or send your cv to quoting DT60681

Employee Benefits Consultant Location : Homebased Salary : £60,000 + Commission + Car Allowance We are looking for an Employee Benefits Consultant to join my client. You will be responsible for speaking to customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience. Employee Benefits Consultants are engaging, positive, they listen, they are receptive to what our customers want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, customers, and insurer partners. Being part of the team will mean ensuring we meet our commercial targets by maximising business and service opportunities from all contacts in a consistent, fair and compliant manner. You will be joining an established, friendly and experienced team who will be able to provide support for you to succeed within your role. The majority of your client base will be based in the South of England and you will be expected to conduct client visits. Daily Duties • Successful management of own SME and mid corporate client portfolio to deliver renewal income in line with the company's strategic objectives., • Generation of new business income through client referrals, introducer relationships, and other business development initiatives, • Delivery of additional revenue growth through client referrals to other health sales teams., • To operate in accordance with the company’s sales quality standards at all times and ensure that high quality outcomes are delivered for customers., • Work closely with your line manager and team to develop its customer proposition for SME customers., • Deliver high quality customer outcomes as measured by the company's business standards monitoring., • Effective management of relationships with providers to deliver high quality outcomes for clients and the business alike., • Effectively negotiating with the holding insurer and alternative insurers to obtain good value outcomes for customers in line with their requirements. What are we looking for? • Experience within the financial services market is essential, with private medical insurance experience also essential., • Experience in relationship building with insurers/providers, clients and account managers, • Minimum of Cert CII or willingness to study towards qualification, • A proven ability to negotiate successfully on behalf of customers to deliver new business and renewal targets., • Strong numeracy and literacy skills., • Effective verbal and written communication skills., • Strong, personable telephone manner., • Professional, customer focused approach internally and externally when dealing with colleagues and distribution partners., • Well organised and able to respond well under pressure and meeting deadlines., • Work well as part of a team as well as being able to work for periods using own initiative., • Copes well with change, internally within the business and externally within the market.

Cruise Consultant, £25k + uncapped commission Are you an experienced Cruise Specialist ,Cruise Consultant or Tailor Made Consultant looking for your next home working role? We have a fantastic Cruise Homeworking opportunity working for an award-winning cruise company, who are expanding their sales team. This role will be fully homebased with the option of a flexible full time rota over 37.5hrs per week, which must include daytime, evening and weekend shifts and offers a salary up to £25k plus uncapped commission circa £50-60k . Cruise Consultant Responsibilities:Selling worldwide tailor-made cruise holidays over the phone and by email Promoting all cruise brands and products Arranging cruise packages including flights, upgrades and excursions, whilst offer a high level of serviceWorking to personal and company sales targets Building a rapport with clientsCruise Consultant Requirements:Cruise sales experience is ESSENTIAL , either as a cruise specialist, cruise coordinator, or travel consultant or travel agent with great cruise knowledge.Proven success in target driven environment with excellent selling abilityExcellent cruise product knowledge, Clear and professional telephone mannerSelf Starter and motivated to succeedAdditional Information:Basic Salary £25k (guaranteed for the first 12 months) Excellent commission prospects OTE £45-80k uncapped Laptop and headset providedFull support of a separate Customer Service team Flexible hours over a 37.5hour working week, which must include some daytime, evening and weekend shifts If you are keen on this fantastic opportunity please either apply online or send you CV . Please call to discuss further.

Inspire. Empower. Transform. Are you an experienced travel industry professional with a passion for coaching business owners to success? Do you want to use your expertise to shape the next generation of travel entrepreneurs? If so, this is your opportunity to make a real difference while joining the UK’s leading travel franchise. We’re not just a travel business — we’re a movement. Since disrupting the industry in 2011, we’ve been crowned Home Working Agency of the Year five years in a row, and named Best Lifestyle Franchise in the World at the Global Franchise Awards. Our mission? Empower everyday people to build thriving, independent travel businesses. Now we’re looking for an experienced Business Development Manager to support and coach our growing network of franchisees. The Role at a Glance: Business Development Manager UK Remote / Occasional Visits to our Bournemouth HQ £35,000 (This is not a commission based role) Plus: Pension, life insurance, discounted travel, opportunity to visit some fantastic locations and much more Your Skills: Sales, Travel, Team Leadership, Coaching, Sales Training / Coaching, BDM, Business Growth, Social Media Marketing. Who We Are: A multi-award-winning fast-growing travel company that has helped 100’s of first-time travel homeworkers start their very own travel businesses. We’re expanding rapidly and looking to grow the very best team ahead of the next peak period in travel. Reasons to join us: • Home Working Agency of The Year’ 5 years in a row, • Top-rated travel franchise in the UK, • Top 10 franchise in the UK, beating household names, • Top 5% franchise in the UK, • Fully independent with over £2 billion per year of buying power, • We are expecting the next 2-3 years in travel to be the biggest ever in terms of growth How you’ll deploy your travel expertise: This isn’t a traditional sales or BDM role-you won’t be selling travel directly. Instead, you’ll use your broad travel industry experience and deep coaching skills to mentor, guide, and grow a portfolio of 60-80 independent Travel Consultants (TCs). You’ll act as a trusted advisor-helping them develop not just as agents, but as confident small business owners with the mindset, skills, and strategy to succeed long-term. The Value you’ll bring: • Coach and mentor Travel Consultants on running and growing their own travel businesses, • Deliver tailored 1:1 coaching, group training sessions, and strategic guidance, • Drive business growth through improved conversion rates, booking values, and repeat business, • Support TCs with sales performance, lead generation, marketing, and customer retention, • Use data and insights to identify trends, challenges, and opportunities across your TC network, • Create tailored action plans to support individual performance and development, • Build strong relationships to increase engagement, confidence, and retention, • Act as the first point of contact for day-to-day queries, challenges, and development needs, • Support TCs in using NJT systems effectively to improve efficiency, • Deliver virtual workshops, webinars, and learning sessions, • Collaborate with marketing to enhance tools, resources, and lead generation strategies, • Provide insight and feedback to leadership to support continuous improvement This is a fully remote role, based from home. You will have the flexibility to manage your own diary, whilst ensuring attendance at regular meetings, one-to-ones, and team sessions. As our Travel Consultants may need support outside standard office hours, you should be comfortable delivering webinars or coaching sessions during evenings or weekends as part of your working week. About You: We’re looking for someone who’s walked the walk — someone with both extensive travel industry experience and a strong track record in coaching or mentoring business owners. You’ll need: • Demonstrable experience in sales, coaching, or business development within the travel industry, • Proven track record of coaching or mentoring individuals to achieve business and sales success, • Strong and broad knowledge of the travel industry, including products, systems, and customer expectations, • Experience supporting or engaging remote teams and building trust, • Confidence using data, CRM systems, and digital tools to track performance, • Strong working knowledge of social media and how to use it to generate leads and grow a business, • Excellent communication and interpersonal skills, • Strong organisational skills and the ability to manage competing priorities Bonus if you have: • Experience as a Travel Agency Branch Manager, • A professional coaching qualification, • Experience running or supporting a successful business or franchise, • Understanding of digital marketing strategies and social media advertising The Rewards for You: We live and breathe our values in everything we do. Working with us, you can enjoy an industry-leading package which includes: • Private medical, • In-service life insurance, • Dental, • Gym access, • Range of discounts and perks from leading brands, • Monthly rewards, • Discounted travel, • Excellent holiday entitlement, • £500 annual personal Learning & Development budget This isn’t just a job. It’s a chance to be part of something bigger. A business that’s breaking records and changing lives. If you're ready to inspire, coach and grow with us, we’d love to hear from you. Your Background / Previous Roles May Include: Travel Agency Branch Manager, Travel Business Development Manager, Travel Sales Training, Travel New Business Development, Travel & Tourism Sales, Sales Enablement, Sales Facilitation, Travel Sales Coaching, Travel Sales Manager, Sales Performance Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

About the role Sytner Jaguar Land Rover South West London is looking for a punctual and enthusiastic Sales/Aftersales Driver to join our fantastic team! As a Aftersales Driver, you should share your passion for our brand every day and immerse customers in the world of Jaguar Land Rover You will collect and deliver vehicles from our customers' homes to the dealership and back again, providing friendly and attentive service at all times. You will be advising customers of estimated arrival times via telephone, contacting them with updates and providing a warm and professional welcome on arrival. You will ensure that we provide our customers with the highest possible levels of customer service; take the time to build a genuine rapport with them to ensure excellent service from [Brand] is achieved even if they're not visiting our showroom. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About You Ideally, you will have previous experience working with a premium brand and an understanding of the automotive industry, however, this is not essential. You should have excellent attention to detail as you will checking over each vehicle to ensure your safety when driving, as well as identifying any blemishes or damage on the vehicle. Organisation skills are paramount in this role, as you will be responsible for planning multiple drops with efficiency in mind at all times. Knowledge of the local area will be beneficial as well as excellent navigational skills. When applying for this role please consider that we require candidates to have a valid full UK driving license as a minimum requirement for the role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. • Enhanced Holiday Entitlement – 33 days inc. bank holidays, • Industry-leading Maternity, Paternity and Adoption Pay, • Career Development, • Recognition of Long Service every 5 years, • Discounted Car Schemes, • High Street Discounts, • Discounted Gym memberships, • Cycle to work scheme, • One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on… We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Job Title:Day Concierge Shift Pattern: Friday to Sunday Working Hours:8:00am - 8:00pm (Friday to Sunday) Salary: Up to £25,500 per annum Abbatt are currently seeking a professional and customer-focused Concierge to join a modern residential development located in Marble Arch, Central London. This role is ideal for someone passionate about delivering exceptional service and creating a welcoming environment for residents, guests, contractors, and visitors. As the first point of contact within the development, you will play a key role in ensuring residents receive the highest standard of support and assistance in their home environment. Ideal Experience & Skills: • Previous experience within high-end residential developments or the hospitality sector Strong background in delivering exceptional customer service Experience coordinating contractors and overseeing building works within a busy development Knowledge of general fire safety, health & safety, and security procedures Ability to handle confidential information professionally and with discretion Key Responsibilities: Meet and greet residents, guests, and visitors, responding to all enquiries professionally in person and over the telephone Assist residents and visitors with any requests or support required Maintain the security of the building and residents, including monitoring CCTV and supporting the smooth operation of parking facilities Provide a courteous and professional service to residents, contractors, suppliers, and members of the public Conduct regular patrols throughout the building and report any faults or security concerns Ensure all security, health & safety issues, incidents, and complaints are reported correctly and managed appropriately Issue keys only to authorised personnel and maintain accurate records of key sign-in/sign-out procedures Manage all deliveries, parcels, and registered mail received at reception Ensure parcels and registered mail are issued correctly and signed for by residents Notify residents promptly of any deliveries available for collection Benefits: • Life insurance cover Gym membership contribution 4% pension scheme* Access to accredited training courses to support career development and progression

Location: Remote Do you have group risk experience and a strong understanding of group risk products? Do you want to feel truly rewarded for your efforts with renewal and new business bonuses? We have an exciting opportunity to join our warm and welcoming team as an Employee Benefits Consultant. Our Employee Benefits Consultants report to the Business Development Manager - Enterprise Group Risk and are responsible for managing, retaining, and developing a portfolio of micro/smaller SME group risk clients, typically managed through telephone account management. You will successfully manage a portfolio of existing group risk clients, achieving high retention rates by delivering excellent service and strong group risk advice, and develop the existing client portfolio by upselling additional service lines to existing clients. In return we will make sure you get all the training and development you need to develop into an experienced employee benefits consultant, and you will be rewarded with all the great benefits of working for a market-leading, fast-growing company. Key Role Accountabilities: This is an overview and not an exhaustive list of responsibilities. Manage a portfolio of micro/small SME group risk clients, including all aspects of policy administration and policy management. Proactively contact clients at renewal points (and other regular intervals as appropriate to the client) to ensure that the relationship and their insurance policies run smoothly. Ensure that renewal income (i.e., client retention) from the portfolio remains at appropriate levels. Proactively explore opportunities to expand income from existing clients. Win new group risk business through various referral channels. Generate referrals to other Towergate business lines from the group risk portfolio. Maintain high levels of client satisfaction. Ensure compliance and business standards KPI scores remain at appropriate levels. Transparent and timely reporting of renewal income and new business figures. Maintain strong technical group risk knowledge through appropriate CPD and work-related training. Develop and maintain strong relationships with the group risk insurance providers. What we are looking for in an Employee Benefits Consultant: Someone with group risk experience in a broking or advisory environment who has a strong understanding of group risk products and their operation. You will have experience of managing and maintaining a portfolio of group risk clients and all aspects of their policy management. An understanding of new and existing client’s business whilst successfully converting new business opportunities or willingness and desire to learn the necessary skills. Professional, customer focussed approach internally and externally when dealing with colleagues and distribution partners. Effective verbal and written communication skills with a confident, personable telephone manner. GR1 qualified (or working towards). Strong numeracy and literacy skills. Experience in using Microsoft Office programmes. So, what are you waiting for? Apply today and one of our team will be in touch. #AIB #LI-#RK1 #LI-Remote Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

We currently have an amazing opportunity for a new Weekend Concierge at our high-end, luxury residential development located in Canary Wharf, East London (E14). The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: • To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times;, • To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively;, • To receive and log parcels and packages on behalf of residents;, • To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf);, • To log all resident written instructions under relevant apartment number on the concierge database;, • To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook;, • To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database;, • To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services;, • To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable);, • To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager;, • To assist with arranging apartment access for contractors (HIU, Sprinkler Head, Window Cleaning etc.);, • To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift;, • To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes;, • To be familiar with the site fire activation and evacuation procedures and evacuation points;, • To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift;, • To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. General: • To comply with company email, telephone and internet policy and procedures;, • To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty;, • To comply with all health & safety and personal protective equipment requirements of the site;, • To complete any other requests as directed by Account Manager or Managing Agent. Hours: 07:00-19:00; Friday, Saturday & Sunday Salary: £27,042 per annum or £14.45 per hour Location: Canary Wharf (E14 - nearest station is South Quay on the DLR) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.

Travel Consultant (m/f/d) – German-speaking Customer Service (Dining, Entertainment, Lifestyle, Travel) EUROPE · London, England, United Kingdom Full-time Description To strengthen our client's team in London, we are looking for a professional, motivated and dedicated Travel Consultant (100% - m/f/d) in the field of Luxury Lifestyle Management, to start immediately or by agreement. The global market leader in lifestyle and travel services. Since 1998, their personalised, first-class and expert service has enabled renowned companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Today, they work with more than 50 global companies and serve millions of customers in over 52 countries from 22 selected locations in the world’s major financial hubs. Your responsibilities: • Advising our customers – premium cardholders – by telephone and email in German and English, • Handling customer enquiries, from preparing quotes to invoicing individual trips, • Making bookings with airlines, hotels and travel agencies, • Preparing bespoke quotes and travel documents, as well as drawing up itineraries, • Passionately advising on and arranging travel experiences, • Actively selling special promotions and exclusive offers Your profile: • Excellent command of professional German and English, both written and spoken (C2 according to the Common European Framework of Reference), • Additional language skills in French or Italian would be an advantage, • A university degree or equivalent qualification, ideally in the tourism sector, • Several years’ professional experience in the travel industry, with a tour operator or travel agency, • Knowledge of GDS (preferably Amadeus) and very good knowledge of destinations, • A passion for travel and the luxury lifestyle, including gastronomy, events and culture, • Service-oriented, flexible and able to work under pressure, • Positive attitude and alignment with the comoany's values, • Strong communication skills, • Willingness to work full-time with a minimum workload of 80%, • Flexibility: willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday, with every third weekend off Unfortunately, they are unable to consider candidates from other sectors for this role. Benefits What’s in it for you: Their employees are at the heart of the company, and they place great importance on recognition and rewards – both through regular appraisals and their annual Extra Mile Awards, where they celebrate those who have gone the extra mile. They actively promote the professional development of our employees and support them on their career journey. Rewards designed around you: • They offer an attractive remuneration package commensurate with your experience, supplemented by a performance-related bonus., • In addition to competitive remuneration, they offer an attractive paid holiday package, including one paid day per year for voluntary work, • Paid sabbaticals – One (1) month’s paid sabbatical after every 5 years of service, without affecting your annual leave, • They offer attractive and flexible working arrangements: employees living within commuting distance work in a hybrid model, whilst remote working is an option for colleagues outside the commuting radius., • Extra Rewards – An attractive Loyalty Rewards programme with bonuses and gifts as a thank you for your loyalty, • Remote Work Holidays for a limited period – Work from anywhere in the world, • Employee discounts – Access to exclusive travel and lifestyle offers, • Be part of a global, dynamic and inclusive team with diversity at its heart, • Genuine career opportunities in a growing, international company, • Relocation package (applies only to relocation to South Africa, i.e. visa, flight, etc.) Who They Are: A global luxury concierge service, and their travel division offers a unique opportunity to become part of a dynamic team. Their clients and employees are at the heart of everything they do. They assist high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients in organising their leisure and luxury travel. The goal is simple: they aim to become the world’s most trusted service provider. They deliver their service through a combination of their unique, technology-driven platform and the expertise of their highly qualified Lifestyle Managers. The company is growing rapidly and has ambitious plans to continue innovating and enhancing the lives of their members. As a certified B Corp, our client is part of a global community of companies committed to making a positive impact on society and the environment. Their commitment to diversity: They promote diverse ways of thinking, cultures and experiences. Diversity is a central part of their corporate philosophy, and they are committed to creating an inclusive working environment. All aspects of their working practices – from recruitment to promotion – are based on performance, competence, commitment and business requirements.

Parts Sales Representative based in our Parts West London hub: Prologis Park DC6, Vinyl Pl, Hayes UB3 1HH, United Kingdom • Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure. Additional Benefits • Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!, • Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres., • Pension: Benefit from a generous employer pension contribution of up to 7%., • Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays., • Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly., • Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions., • Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources., • Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees., • Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package., • Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development., • Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan., • Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage., • Paid sick leave upon completion of Probationary period. Role Overview: An exciting new opportunity has come up here at Parts West London. This is a great opportunity for you to become a key member of the our busy parts hub. As a Parts Sales Representative you will prepare and use a planned sales presentation to achieve maximum results from available sales opportunities, including customer greeting, qualifying, handling objectives, product presentation and demonstrations, closing and delivery alongside creating additional sales opportunities for repeat or new business. In this role you will also: • Contribute to the achievement of maximum customer retention through effective representation., • Develop a planned daily, weekly and monthly sales call programme as agreed with your Manager., • Develop and maintain full knowledge of all products, accessories, prices and key competitors., • Handle dissatisfied customers calmly, resolve complaints with professionalism and sensitivity, and involve your Manager when necessary regarding any customers issues., • Produce reports on all business sales activities including follow-up, prospecting, sales presentations, new clients etc, to ensure accurate sales forecasts., • Meet with existing customers regularly to present new offers, to secure future business opportunities., • Contact prospective customers in a structured consistently professional manner, ensuring all contact by telephone or correspondence used adheres to retailer standards. A Day in the Life: “Meeting all sorts of characters is great fun, although sometimes it's a lonely existence in the car on your own. The good quality car that is provided makes it a lot better. It is great to be able to sample our new ranges as they come out. The task of selling is made easier as I have a set database meaning I can get to know my customers and be an extension of their business. It is a good job and allows me to manage myself on a day to day basis” Let’s Work together: We’re ideally looking for an automotive Parts Sales Representative with a minimum of 1 year experience within a similar role within the Stellantis or different automobile network. (Must be in Parts distribution or Automotive Logistics) or satisfy an assessment defined by the supplier which is supervised by the Academy. You will have demonstrable parts experience along with computer skills, including experience of operating database packages, email and internet. Working in this critical customer facing role, our Parts Sales Representative are key to our National Parts Hubs. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming experience. Our customers expect a high level of service and parts expertise and we don’t like to disappoint! Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.

As Internal Sales Manager, Mortgages you will be responsible for the management of a team of internal telephone-based Business Development Managers ensuring they are actively engaged in proactive outbound sales activity daily to our broker partners across the clubs and network channels, achieving their daily activity KPl's. mortgages. The team will primarily focused on promoting our residential and buy to let mortgage products whilst also developing a good working knowledge of other West One lending products. This will include working with the Head of Intermediary Sale & Distribution s to determine calling strategy and plans for the team ongoing to ensure focus on the business requirements. Key Accountabilities To support and develop relationships with introducers to residential mortgage division (specifically mortgage introducers, clubs, networks and packagers) to support delivery of new business targets and customer service SLA's Speaking to our introducers and handling new business enquiries, including criteria and case submission queries Assisting broker partners with any aspect of broker registration, case submission requirements and support/guidance on using our broker portal Assisting the TBDM team in dealing with enquiries and case management including coaching and support towards delivery of sales targets. Handling case referrals where enquiries sit outside of standard criteria and being a point of approval for accepting exceptions. Monitoring the outbound activity of the TBDM team to ensure delivery of KPl's and business targets. Monitoring and tracking case pipeline and following up with brokers where appropriate Ensuring that any reports/CRM system is kept up to date, accurately recording the discussions/activities in Hubspot and Fusion Support with general areas such as criteria updates, sourcing system maintenance and broker databases e.g. marketing list Identify sales opportunities for referral to an appropriate sales team member as appropriate Active management of cases in CRM to ensure pipeline is kept up to date and accurate. Producing ad-hoc Ml as and when required Management of broker support assistants and TBDM's to ensure delivery of KPl's, SLA's and business targets. Support the needs of the business as required. Ensure up to date knowledge of competition (e.g., competitors, criteria, etc) Ensure up to date knowledge of product and criteria which is essential to the role Knowledge of market and competitive environment to identify sales opportunities and USP's for our products Ensure knowledge of wider Group products and criteria to identify opportunities for cross product sales This list is not exhaustive and the duties are liable to change from time to time in line with the needs of the business Skills & Competencies Demonstrate an in-depth understanding of lending policy, criteria, and products across both residential mortgages and buy to let mortgages. Develop the sales team to deliver training on our products, criteria and packaging requirements to new brokers and their teams tailored to the audience Demonstrate a detailed understanding of competitor products and criteria feeding relevant information into the product development team. Demonstrate a detailed understanding maintained in a CPD log of the general market as applicable/where enables and/or impacts sales e.g. Market Size, understanding of target market, First time buyer home purchase schemes, shared ownership, right to buy, Standard and Complex Buy To Let, drivers for market growth, current mortgage market trends/news, product transfer market, market processes such as conveyancing etc, cost of living etc, landlord regulations. Delivery of ongoing training, coaching and development of direct reports complying with our T & C scheme to ensure they can demonstrate key competencies evidenced via training plans and documented performance reviews at agreed regular intervals. Ensure knowledge of wider Group products and criteria to identify opportunities for cross product sales Ability to produce compliant training materials to support a consistent and structured approach to broker training Develop a good understanding of regulatory requirements. MCOB rules, including implementation of new regulation and Consumer Duty Knowledge & Qualifications Previous experience of building relationships or supporting clients over the telephone would be highly desirable Previous experience of managing a team to achieve KPl's and SLA's would be desirable Personal Attributes Personnel management -Ability to motivate others to achieve targets and goals -Excellent communication skills -Resilient and flexible -Team Player -Approachable and self- motivated Why Join Us? At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits. If you’re ready to build your career with a Specialist Lender and make an impact - click apply today!

We currently have an exciting opportunity for a Day Concierge to work in our residential development based in Dartford (DA1), where you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. You'll be a people person and go that little bit further to get to know the residents, building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home. Ideally, you'll have all or most of the experience we're asking for: • Previous experience within the hospitality industry, preferably within a similar role, • Significant experience providing exemplary levels of customer service, • Experience in managing contractors and building works within a busy development, • Awareness of general fire, health & safety and security, • Proven ability to and handle confidential information with professionalism and discretion Responsibilities • Meet and greet the residents and answer enquiries by telephone or from callers to the desk., • Assist the residents, guests and visitors when required providing exceptional customer service., • Manage all deliveries to the main reception desk, receiving, recording, storing and delivering all post and parcels., • Carry out regular patrols of the building, reporting all security, health & safety issues, incidents and complaints, taking appropriate action in the event of an emergency., • Communicate with leaseholders and managing agents in an attentive and personable manner., • Report all repairs and maintenance issues to the Estate Management Team, including fire alarm panels, emergency lighting, dry risers and/or smoke detection systems which are found beeping or faulty., • Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys., • Ensure effective security of residents and the building at all times including monitoring CCTV if SIA licence is held., • Obtain and provide meter reads for all communal meters, complete weekly lift line testing reporting. Shift Pattern and hours: 4 on 4 off / 07:00-19:00 Rate of pay: £25,445 per annum or £12.71 per hour Location: Dartford (nearest station is Dartford) If this position is of interest to you please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion

POSITION TITLE: Meetings and Events Coordinator RESPONSIBILITIES • Actively work as a member of the team, contributing to maximising revenue and generating business., • Handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service., • Build strong working relationships with our clients and develop an understanding of their specific needs and requirements., • Actively convert enquiries into confirmed bookings, demonstrating confidence through call control and upselling., • Effective diary management maximising yield and revenue per available meeting room whilst closely evaluating conversion statistics and lead in times., • Develop and expand current existing accounts, focusing on achieving repeat business and upselling opportunities., • Create accurate written confirmations and quotations for clients in line with departmental standards., • To follow through inquiries in terms of rooming list, deposits and billing and handover effectively to Reservations., • Ensure accurate and up to date customer records in Opera and the C&B databases and that all best practices are followed and maintained.

Antella Travel Recruitment is delighted to be supporting an outbound travel company to recruit a Travel Sales Consultant to join their growing team in Surrey. This is an exciting opportunity for someone with travel sales, telesales, outbound calling, or target-driven sales experience. Equally, we would welcome applications from ambitious graduates looking to start a career within the travel industry. You will be responsible for building relationships within the UK Market creating tailor-made tours to France and other European destinations and converting enquiries into bookings. Key Responsibilities • Manage enquiries and create tailor-made tour proposals for group organisers., • Cost and prepare travel itineraries including accommodation, transport, and excursions., • Build long-term relationships with clients and deliver exceptional customer service., • Work towards individual and team sales targets., • Maintain accurate customer records and follow up on quotations., • Develop destination knowledge through training and educational visits. What We're Looking For • Previous experience in travel sales, telesales, outbound sales, business development, or a target-driven customer-facing role., • Confident communicator with excellent telephone skills., • Strong customer service and relationship-building abilities., • Commercially minded with a desire to achieve and exceed targets., • Highly organised with good attention to detail., • Proficient in Microsoft Office and CRM systems., • Travel industry experience is advantageous but not essential., • Graduates with a passion for travel and sales are encouraged to apply. What's On Offer? • Competitive basic salary of £30,000 plus commission scheme., • Monday to Friday working hours with flexible start and finish times., • 25 days annual leave plus bank holidays., • Pension scheme and wellbeing support., • Excellent training and career development opportunities., • Team events and a supportive working culture., • Free onsite parking and good public transport links. Please apply with your updated CV and should your application be successful, a member of our team will be in touch to discuss the opportunity. We believe recruitment is about people. That's why every application is personally reviewed by a member of our team, we do not use AI to screen or assess candidates.

Join LHC in this exciting role as a Business Co-ordinator and play a major part in managing the administration of our client and supplier journey. Your responsibilities will include income and project management, while providing a high quality customer experience. If you thrive in a dynamic environment and have a knack for ensuring smooth and efficient operations, we want to hear from you! Apply now to be a part of our fast-paced and high performing team. What you will be doing: • Manage the Expression of Interest process (EOI) ensuring that all relevant contacts are identified, engaged, followed up and all correspondence recorded on the LHC Microsoft Dynamics system., • Work closely with LHC Partners and Appointed Companies to track and monitor payments made on LHC registered projects., • Provide a clear audit trail for all communications both verbal and written via the LHC CRM system., • Provide training and guidance to all stakeholders on the use of the LHC Portal and any other LHC system/s to ensure the effective management of project data., • Working with the LHC Client Support Manager (CSM) and Office Manager track forecasted project income and alter / adjust projections accordingly to ensure all project forecasts are up to date at all times., • Work with the LHC CSM and Office Manager to manage variance reporting and ensure monthly and quarterly variations are minimised and fully accounted for., • Work with the LHC CSM and Regional Director to register and track leads, ensuring these are followed up and progressed through the system., • Provide regular reporting on key performance indicators as requested by LHC colleagues., • Undertake any other duties commensurate with the general level of responsibility of the post at the discretion of the Office Manager., • Participate in LHCPG team briefings at Uxbridge or other locations throughout the UK as required by the LHCPG Group Director. What you need:, • Proven experience in a finance / administration role dealing with reconciliation of financial data using various IT systems and applications., • Comfortable using Microsoft Dynamics systems and other computer packages such as Microsoft Office (Excel, Word, Outlook, Business Intelligence (BI))., • Experienced in providing high levels of customer service via telephone, email and face to face., • Excellent spoken and written communication skills., • Strong numeracy and analytical ability with focus on attention to detail., • Outstanding communication and interpersonal skills. What You'll Get:, • Competitive basic salary, • Highly Attractive Pension, • 29 days holiday + bank holidays + birthday off, • £300 pa personal wellbeing allowance, • £1000 pa individual training budget (post probation), • Enhanced Maternity + Paternity and Private Healthcare (Post probation), • Flexibility, volunteering day, discounts and much moreIf you're ready to contribute to our mission of delivering better buildings and homes to enhance local communities, we want to hear from you. Join us as a Business Co-ordinator and be part of our dedicated team. Interviews are planned for early to mid June, with an anticipated start date in July.Please note that we reserve the right to close this job posting before the application deadline if a suitable candidate is identified. Therefore, don’t miss out on this chance. Apply today! REF-228 693

Amazing opportunity for a Reservations Supervisor you will be working for a Worldwide Tour Operator offering a first-class service for a luxury brand. As a Reservations Supervisor you must have an excellent telephone manner, be computer literate with the Amadeus system and good sales and customer service skills. Key Duties: Handling incoming calls on all existing bookings - B2B & B2C Maintaining phone system extensions and call centre set ups - making sure everyone's mobile apps are logged in and working correctly. Monitoring the webchat functionality and usage / conversions on queries. Daily reviews with Admin to monitor confirmations/ chasers and booking cancellations overview. Working with Operations and Commercial Director and the team on incoming emails to Customer Services responses and quotes Checking PNR's, Flight Updates & Queues are actioned promptly by the Flight team and Res agents Create a Retention centric sales environment Develop a team progress and training system based on Balance Scorecard achievements * Post Covid Team initiation and team build Skills Required: Experience in using Amadeus To offer expert knowledge and advice on destinations Persuasive and confident individual who can adapt to differing circumstances and is comfortable selling a luxury brand. Developing excellent time management skills with the team Up selling to maximise revenue on bookings To efficiently perform all administrative duties associated with the role Responsible for the selling of tailor-made holidays to worldwide destinations and to support the reservation team when advice is needed to secure a booking Driven to achieve Company targets The Package: Salary: from £26,000 - £31,000 Plus, Target personal and group achievement Commission Interested: Please click to 'APPLY@ Or contact email

Job Title: Day Concierge Shift Pattern: Friday to Sunday Working Hours: 8:00am - 8:00pm (Friday to Sunday) Salary: Up to £26,000 per annum, depending on experience Abbatt are currently seeking a professional and customer-focused Concierge to join a modern residential development located in Marble Arch, Central London. This role is ideal for someone passionate about delivering exceptional service and creating a welcoming environment for residents, guests, contractors, and visitors. As the first point of contact within the development, you will play a key role in ensuring residents receive the highest standard of support and assistance in their home environment. Ideal Experience & Skills: Previous experience within high-end residential developments or the hospitality sector Strong background in delivering exceptional customer service Experience coordinating contractors and overseeing building works within a busy development Knowledge of general fire safety, health & safety, and security procedures* Ability to handle confidential information professionally and with discretion Key Responsibilities: Meet and greet residents, guests, and visitors, responding to all enquiries professionally in person and over the telephone Assist residents and visitors with any requests or support required Maintain the security of the building and residents, including monitoring CCTV and supporting the smooth operation of parking facilities Provide a courteous and professional service to residents, contractors, suppliers, and members of the public Conduct regular patrols throughout the building and report any faults or security concerns Ensure all security, health & safety issues, incidents, and complaints are reported correctly and managed appropriately Issue keys only to authorised personnel and maintain accurate records of key sign-in/sign-out procedures Manage all deliveries, parcels, and registered mail received at reception Ensure parcels and registered mail are issued correctly and signed for by residents Notify residents promptly of any deliveries available for collection Benefits: Life insurance cover Gym membership contribution 4% pension scheme Access to accredited training courses to support career development and progression

We have an exciting new permanent opportunity for a Weekend Concierge at our prestigious site in Nine Elms, just a stone's throw away from the infamous Battersea Power Station (SW11). You will have the responsibility of being the first point of contact for all residents, visitors, and contractors; being professional in manner and appearance at all times; and available to assist residents, visitors and contractors with any enquiries they may have. You'll be a people person, go that little bit further to get to know the residents building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful. You'll be the first and primary point of contact for residents when it comes to any support they need at the place they call home. Ideally, you'll have all or most of the experience we're asking for: • Previous residential or other property experience, preferably within a similar role, • Significant experience providing exemplary levels of customer service, • Experience in managing contractors and building works within a busy development, • Awareness of general fire, health & safety and security, • Proven ability to and handle confidential information with professionalism and discretion Responsibilities • Meet and greet the residents and answer enquiries by telephone or from callers to the desk., • Assist the residents, guests and visitors when required., • Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities., • Be courteous and helpful to residents, guests, suppliers, tradesmen and the general public., • Communicate with leaseholders and managing agents in an attentive and personable manner., • Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Building Manager., • Perform weekly fire alarm, lift alarm and other regulatory tests and inspections, and report any issues to the Property Manager as well as log/file records for inspection purposes., • Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency., • Issue keys only to correct personnel/residents whilst recording at all times the signing in and out of keys., • Be responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk., • Maintain accurate and timely records for all residents. CCTV SIA licence required. Hours: Saturdays & Sundays / 07:00-19:00 Salary: £17,142 per annum / £13.74 per hour Location: Nine Elms (SW11) (closest stations are Nine Elms or Battersea Power Station) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.

The Head of Internal Bridging Sales is responsible for the day to day management and development of the internal sales function. The ideal applicant must have Bridging Experience Direct line management of a team of internal Telephone Business Development Managers, ensuring they are actively engaged in proactive outbound and reactive inbound sales activity daily to our broker partners and introducers, achieving their daily input KPI’s and sales targets. The role oversees the Sales Admin function and has direct line management responsibility of the Sales Admin Team Leader. Training, coaching and developing the team to achieve and exceed business objectives – across bridging, commercial and development finance products. If this sounds like you, then this could be the perfect next step in your career. Apply today and let’s grow together at West One Loans. Key Accountabilities To manage the internal Bridging sales division – both TBDM team and Sales Admin To ensure their behaviours and activities support the delivery of new business targets, KPIs and customer service SLAs. Working with Short Term Operations Manager to ensure MI and all other data required to do and develop the role is obtained and delivered to the Sales Team Supporting the TBDM team in dealing with enquiries and case management including coaching and support towards delivery of sales targets. Performance management and KPI setting for TBDMs/Sales Admin for ongoing career development. Handling case referrals where enquiries sit outside of standard criteria and being a point of approval for accepting exceptions. Monitoring and tracking case pipeline and ensuring teams are following up with brokers where appropriate and ensuring that the CRM system is kept up to date. Work with the marketing team to Identify sales opportunities from warm leads and campaigns for referral to an appropriate TBDM. Liaising with product teams to provide regular competitor analysis to the internal sales teams to identify sales opportunities and USPs for our products. Knowledge of the general mortgage market, trends, and news Up-to-date knowledge of West One products and criteria Ensure knowledge of wider Group products and criteria to identify opportunities for cross-product sales HubSpot Champion: Train new team members on HubSpot CRM in line with company user guide Monitor usage and ensure best practice for accurate MI Manage reporting and dashboards for product areas Troubleshooting and support to users Ensuring data accuracy and integrity This list is not exhaustive and the duties are liable to change from time to time in line with the needs of the business Skills & Competencies Team player Self motivated Good communication skills essential for dealing with brokers and borrowers Proactive Logical and organised Problem solver Approachable Sales management Achievement of targets, SLA’s and KPI’s Knowledge & Qualifications Must have Bridging experience from either a brokerage, specialist lender, bank or non-bank lender. Previous experience of building relationships or supporting clients over the telephone would be highly desirable Previous experience of managing a team to achieve KPI’s and SLA’s Personal Attributes Personnel management Ability to motivate others to achieve targets and goals Excellent communication skills Resilient and flexible Team Player Approachable and self- motivated Proactive and able to identify and highlight areas of opportunity or improvement and advise on actions required Ability to meet and exceed targets Robust and comfortable working under pressure Why Join Us? At West One Loans, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. Alongside this, we offer a strong benefits package, including private medical healthcare, 25 days’ annual leave, paid volunteering days, and a host of additional benefits. If you’re ready to build your career with a Specialist Lender and make an impact - click apply today!

Entity: Supply, Trading & Shipping Job Family Group: Supply & Trading Group Job Description: The trading teams in ST&S RPTE are one of three regional Performance Units in Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. ST&S and are primarily responsible for marketing BP’s Exploration production throughout the region, sourcing crude for our refineries, trading on behalf of our associates and for supporting our refinery assets in order to maximise commercial performance. Operations are a vital part of Supply and Trading. In RPTE this covers physical, paper and refinery coordination elements of operations across a large geographical region and deals with a wide variety of cultures and disciplines. The Operations team comprises of sub teams namely Trading Operations, Voyage Operations, Cargo Assurance, Doc. Admin, inventory Analysts and Shipping Coordination. Operations have a key role to play in ensuring that the front to back process runs smoothly, technical expertise is provided, and that valuable data and information is collected, entered and forwarded in a timely manner in order to provide full support to others dependent on such information in order to maintain an efficient and compliant process. The team manages the logistics of a deal to BP’s best commercial advantage whilst ensuring that all contractual and Group assurance obligations are met. As member of the Operations Extended Leadership team, the Trading Operations Technical Leader is responsible for ensuring the smooth, compliant and flawless Operations in their trading operations team. Managing essential front office, functional and cross regional relationships. Role Responsibilities • Build technical and operational capability of operators on your bench including training new joiners, fostering learning and encouraging knowledge sharing., • Support day-to-day operations delivery and complex operational scenarios as required by the individual bench, thus supporting bench strategy., • Provide out of hours’ cover as required by the individual bench., • Encourage those around you to speak up for COLT events, ensure these are flagged to your TOM ASAP and recorded using the Five Whys in COLT with a strong focus on the actions taken., • Support crossbench training and build capability as part of the Tech Lead community., • Own operational input for bench related new business activity (including NAI’s), through regular engagement with both front office and functions., • Interface with support functions as required for operations i.e. Tax, Commodity Risk., • Organise and run weekly technical meetings including delivery of key messages to bench., • Report incidents and manage risk on a root cause analysis-basis, where required for operations on your bench., • Support the delivery of trading strategy through technical input to maximise value., • Work with the operations team leader on your bench to develop and embed 'our beliefs’ within the team., • Support and where required lead in continuous improvement initiatives as well digital projects across operations., • Lead to ensure strict Trading Operations adherence to the ST&S and RPTE Risk Management Report and associated Trading Operations Risk Register, with a keen focus on ensuring key purple risks barriers are maintained through adherence to Group, ST&S and RPTE Trading Operations policies and procedures and barrier self-verification., • Lead in reporting Key ops Metrics & KPIs through the Ops Performance Management KPI app. Support and ensure Trading Operations are perform against our Operations Framework and specific strategic goals., • Strive to drive the Operations Pulse Survey Results in a positive direction as a collective LT., • Ensure protection of bp's systems and information, including all our employee, customer and consumer data through strong cyber security behaviours. Role Requirements • Strong skill in oil trading operations (cargo and / or barges), • Able to demonstrate a proven track record in operational experience, • Understand risk, compliance, HSSE and Shipping requirements relating to operations, • Proven track record of delivering commercial value, • Strong leadership and communication skills including ability to motivate a team, • Strong team player, • Strong negotiation skills (formulating and implementing strategy), • Ability to achieve operation and business goals through influencing, systematic planning and effective management of available resources, • Attention to operational detail, • Ability to find innovative solution to problems & work with M&D and/or I&E in support of our digital agenda., • Proven track record of relationship building in front office environment and with external counter parties, • Willingness to speak up, • Having a strategic mind set as well as understanding / managing risks and implications of the business / people decisions., • Identifying key issues in a complex situation, adapting quickly using the resources available to lead the Operations team and relating partners through changes effectively, • Demonstrated ability to identify and lead change and simplification within a team. Why join us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Ancillary cost management, Commercial Acumen, Communication, Competitor intelligence, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Influencing, Inventory Management, Listening, Marine assurance, Mentoring, Negotiating, Problem Solving, Sentiment and Trends, Shipping/transport, Supply chain management, Trade discipline and compliance, Trading and scheduling operations, Trading Fundamentals, Trading knowledge, Troubleshooting, Voyage operations Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: The Fleet Energy Manager is the functional leader of bp Shipping’s energy efficiency and vessel performance optimisation team. The role is accountable for setting strategic direction, building sustainable capability, and ensuring the consistent delivery of measurable commercial and emissions value across bp’s operated and time‑chartered fleet. Sitting within the Shipping Optimisation organisation, the Fleet Energy Manager provides leadership across vessel energy efficiency, performance analytics, optimisation tooling, and emissions‑related value delivery. The role translates strategic intent into clear, executable priorities, ensures strong cross‑functional engagement with Chartering, Operations, Digital, and Claims, and embeds optimisation as a repeatable, system‑driven operating rigor, rather than ad‑hoc intervention. The role has direct people‑management responsibility for technical leads and specialists, and acts as a key senior work with leadership, regulators, and external partners to drive performance improvement, regulatory compliance, and value realisation. Key Accountabilities: • Lead and support execution of bp Shipping’s energy efficiency and performance optimisation strategy, ensuring alignment with commercial priorities, corporate sustainability goals, regulatory compliance, and operational excellence., • Provide oversight and direction to the team responsible for vessel and voyage performance monitoring, ensuring consistent assessment of hull, propeller, propulsion systems, power plant, and other energy consumers across the fleet., • Ensure effective investigation of performance deviations, validation of root cause analysis, and prioritisation of high‑value optimisation interventions., • Provide governance and assurance of performance and energy data, ensuring robust processes for data collection, validation, auditability, and reporting across noon reports, connected sensors, and digital logs., • Sponsor and oversee delivery of digital connectivity and vessel performance systems, ensuring tools, dashboards, and analytics are adopted effectively and support scalable optimisation., • Build and continuously improve the team’s vessel and voyage optimisation capability, including performance benchmarking, best‑in‑class standards, and insight‑led decision making., • Act as the Lead optimisation collaborate with Chartering, Operations, Claims, Digital, and bp TC partners to ensure performance insights translate into commercial outcomes., • Provide leadership oversight of optimisation cases, benefit tracking, and value realisation, ensuring transparent governance and prevention of value leakage., • Own the optimisation contribution to emissions cost management, ensuring compliant, cost‑effective delivery and readiness for evolving regulations., • Ensure structured post‑voyage learning, feedback loops, and continuous improvement of predictive performance models and optimisation assumptions., • Oversee the team’s technical and analytical support to vessel underperformance claims, ensuring consistent interpretation, defensibility, and commercial impact., • Translate regulatory and performance requirements into clear optimisation priorities and delivery roadmaps. Essential Experience: • Senior experience in shipping, fleet operations, or maritime technical leadership roles., • Demonstrated leadership of technical and analytical teams delivering operational and commercial outcomes., • Strong understanding of vessel performance drivers, energy efficiency, and emissions management at fleet level., • Proven ability to convert data, analytics, and regulatory complexity into clear decisions and value‑focused actions., • Experience working across complex stakeholder environments (commercial, technical, operations, digital)., • Strong communication, judgement, and decision‑making capability at senior leadership level., • Exposure to structured energy management frameworks (e.g. ISO 50001). Desirable Experience: • Background in marine engineering, naval architecture, or senior seagoing roles., • Experience operating within regulated energy or oil & gas shipping environments., • Track record of leading optimisation, performance improvement, or transformation programmes., • Familiarity with digital performance platforms, analytics programmes, or data‑led operating models., • Experience engaging with senior executives, regulators, and external partners. Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: People, Culture & Communications Job Family Group: HR Group Job Description: Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027 About the role We move talent around the world so our business can thrive — and we do it with care, clarity, and a deep understanding of what great mobility support feels like. As a Mobility Client Services Senior Advisor, you’ll be at the heart of that experience. We work closely with assignees, leaders, and partners across bp to make international assignments seamless, compliant, and genuinely positive. We bring expertise, empathy, and operational excellence together so people can focus on their roles, not the logistics behind them. This role is an opportunity to shape how mobility is delivered across bp and to help us continuously improve how we support our global workforce. What we do together We work as one team across Reward, Operations & Advisory, and the wider People & Culture community. In this role, you will help us: Guide assignees and business partners through mobility policies with clarity and confidence, ensuring they feel supported at every step. Deliver a smooth, end‑to‑end mobility experience — from assignment initiation through to completion — always grounded in bp’s policies, governance, and ways of working. Partner with our external vendors, helping us maintain strong performance and a consistent service experience. Keep our processes compliant and well‑controlled, ensuring we meet regulatory and internal requirements. Navigate policy questions and resolve issues using sound judgement, escalating only when needed. Coordinate with internal and external teams so that services land on time and to a high standard. Offer thoughtful, practical advice to business‑facing PC&C teams on mobility matters and assignment planning. Contribute to mobility‑related projects that support bp’s people strategy and help us evolve our operating model. Spot opportunities to simplify, standardise, and improve how we work — and help us turn those ideas into action. Champion the new Reward operating model, working closely with colleagues across CoE, Operations, and Advisory to deliver a joined‑up mobility service. What you bring We’re looking for someone who brings strong mobility expertise and a collaborative, people‑centred approach. You’ll thrive here if you: Enjoy working in a changing environment and bring an agile, continuous‑improvement mindset. Build trust quickly and communicate with clarity, empathy, and confidence. Can balance operational detail with a broader understanding of reward strategy. Feel comfortable constructively challenging recommendations when needed. Work well across cultures, time zones, and diverse teams. Stay resilient, organised, and focused when things get busy. Bring curiosity, creativity, and a willingness to keep learning. Why join our team? We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! Apply now! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility core practices, Agility tools, Analysis and modelling, Base pay and cash allowances, Benefits plan management, Commercial Acumen, Communication, Customer centric thinking, Decision Making, Developing and implementing strategy, Influencing, International Mobility, Interpreting and applying tax law, Kanban, Legal and regulatory environment and compliance, Market Analysis, Offer Management, Presenting, Project Management, Resource and budget planning, Scrum, Stakeholder Management, Strategic Planning, Total Reward Management {+ 1 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Supply, Trading & Shipping Job Family Group: Supply & Trading Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. Role synopsis The trading teams in ST&S RPTE are one of three regional Performance Units in ST&S and are primarily responsible for marketing BP’s Exploration production throughout the region, sourcing crude for our refineries, trading on behalf of our associates and for supporting our refinery assets in order to maximise commercial performance. Operations are a vital part of Supply and Trading. In RPTE this covers physical, paper and refinery coordination elements of operations across a large geographical region and deals with a wide variety of cultures and disciplines. The Operations team comprises of sub teams namely Trading Operations, Voyage Operations, Cargo Assurance, Demurrage, Doc. Admin, Commercial Analysts Inventory Analysts and Shipping Coordination. Operations have a key role to play in ensuring that the front to back process runs smoothly, technical expertise is provided, and that valuable data and information is collected, entered and forwarded in a timely manner in order to provide full support to others dependent on such information in order to maintain an efficient and compliant process. The team manages the logistics of a deal to BP’s best commercial advantage whilst ensuring that all contractual and Group assurance obligations are met. As member of the Operations Extended Leadership team, the Trading Operations Team Leader is responsible for ensuring the smooth, compliant, and flawless running of their trading operations team. Managing essential front office, functional and cross regional relationships. Key accountabilities • Provide people leadership by leading through our values, with a focus on energising the team, creating an inclusive and diverse workplace culture, maximising value and instilling a one team ethos., • Working alongside Technical Leads to build enduring capability across the team, fostering learning and encouraging the sharing of knowledge., • Working to develop and embed BP Leadership Expectations and Values and Behaviours within the team., • Working closely with bench leadership and origination to ensure Operations are set up to deliver the trading strategy and have a strong awareness of what the priorities are., • Supporting in delivery of the day-to-day operations as required by the individual bench., • Budget management for your team within delegations., • Organising and running of operations team lead meetings to cover subjects such as recruitment, HR matters, succession planning etc., • Attending your bench FOFM’s and feeding back key points to your team., • Host and set agenda for your team meetings to include implementation of project initiatives such as daily huddles., • Accountable for operational bench delivery of your team with a focus on performance against operations KPI’s., • Accountable for the communications of key messages to your team in timely and professional manner., • Supporting and where required lead in continuous improvement initiatives and projects across operations. Essential experience and Job requirements • Strong skill in oil trading operations (cargo and / or barges). Able to demonstrate a proven track record in operational experience, • Understand risk, compliance, HSSE and Shipping requirements relating to operations, • Proven track record of delivering commercial value, • Strong leadership and communication skills including ability to motivate a team, • Strong team player, • Strong negotiation skills (formulating and implementing strategy), • Ability to achieve operation and business goals through influencing, systematic planning and effective management of available resources, • Attention to operational detail, • Ability to find innovative solution to problems, • Proven track record of relationship building in front office environment and with external counter parties, • Willingness to speak up Desirable criteria & qualifications • Having a strategic mind set as well as understanding / managing risks and implications of the business / people decisions., • Identifying key issues in a complex situation, adapting quickly using the resources available to lead the Operations team and relating stakeholders through changes effectively, • Demonstrated ability to identify and drive change and simplification within a team. Why join us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Ancillary cost management, Commercial Acumen, Communication, Competitor intelligence, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Influencing, Inventory Management, Listening, Marine assurance, Mentoring, Negotiating, Problem Solving, Sentiment and Trends, Shipping/transport, Supply chain management, Trade discipline and compliance, Trading and scheduling operations, Trading Fundamentals, Trading knowledge, Troubleshooting, Voyage operations Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Technology Job Family Group: IT&S Group Job Description: bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Digital workplace creates innovative solutions to cater the needs of the enterprise globally. Integration hub group within the portfolio contributes as a leading DevOps organization to deliver solutions including automation and applications for the enterprise. We are looking for a candidate to lead this team as a product manager focusing on prioritizing requirements, customer centric and delivering solutions to maximize the investment in our global technology platforms. A Product Manager takes ownership of overall product and portfolio success, focusing on understanding customer needs and identifying opportunities to significantly improve its experience. This role involves defining product strategy, crafting a compelling vision, and driving the product lifecycle from concept to launch and scaling. Collaboration is key, working closely with engineers, designers, and business partners to deliver impactful solutions. The role requires a methodical approach to evaluating outcomes, ensuring alignment with bp’s financial, operational, and customer strategies. As a hands-on contributor, the Product Manager manages day-to-day accountability and performance management to achieve product success. • Own and evolve the product vision, strategy, and roadmap, ensuring alignment with bp’s business priorities and customer needs., • Translate strategic goals into clearly prioritized product outcomes and measurable success metrics., • Balance short-term delivery with longer-term product sustainability and value creation., • Operate across a complex, multi‑platform product landscape, balancing customer, commercial, regulatory, and technology constraints at scale., • Act as the primary product point of contact for business collaborators, technology teams, and delivery partners., • Build trusted relationships and influence decision-making through clear communication, data-driven insights, and constructive challenges., • Navigate ambiguity and competing priorities to align partners and drive progress, • Know and empathize with internal and/or external customer(s) needs to reinvent and innovate product solutions, • Integrate customer and partner feedback loops to ensure that product solutions and outcomes meet organizational needs, • Ability to coach team members and drive cross-discipline problem solving to achieve business outcomes, • Use lean, iterative experiments and low-fidelity prototyping to find signal, validate hypothesis, and iterate before moving to scale, • Collaborate with partners to define end-state architecture and drive secure, resilient, performant, and scalable technology solutions, • Engage with partners on data management, laying out how data is processed, stored, accessed, and protected, • Assess opportunities for reusing enterprise solutions and build new platforms with enterprise scalability in mind, • A keen curiosity about emerging tools and technologies, • Partner with team members on new working practices to drive collaboration and efficiency, • Balance customer insights, business goals, and industry opportunity spaces, • Influence and create alignment across a broad set of senior executives and partners to secure resources and overcome impediments to bringing products to market At this level, the Product Manager is proficient in applying core product management principles to achieve business and customer goals. They play an active role in developing customer-centric products, leveraging data insights to refine strategies and guide decision-making. Responsibilities include managing technical and operational processes, defining product requirements, and addressing mid-level challenges independently. Collaboration with cross-functional teams is emphasized, ensuring alignment between business strategies and product outcomes. Their ability to balance customer needs, data insights, and operational excellence is evident in their contributions. • BS/MS in Business, Economics, STEM or equivalent experience, • Confirmed experience in product management, owning products or platforms through the full lifecycle preferably in Data & AI space., • Strong ability to translate business needs into clear product outcomes and priorities., • Experience working in agile or hybrid delivery environments., • Excellent customer management, communication, and influencing skills Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Business modelling, Creativity and Innovation, Data Analysis, Data design, Digital Analytics, Emerging technology monitoring, Information Assurance, Integration, IT Management, IT strategy and planning, Network Design, Requirements definition and management, Risk Management, Service operations and resiliency, Solution Architecture, Systems Development Management, Technical specialism, User Experience Analysis Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: The Shipping Digital Lead (Commercial) is an individual contributor within the Shipping Technical team, collaborating with the Shipping Digital & Technology Manager. The role acts as the digital and technology partner for Shipping’s commercial activities, ensuring that systems, data, and digital capabilities effectively support Chartering and Optimisation, including voyage management, freight economics, emissions, and performance reporting. The role provides senior expertise to support broader Shipping digital priorities, including digital transformation, business process modernization, data quality improvement, AI-enabled capability development, and value realization. As the domain authority for commercial systems and tools (including IMOS and a suite of other commercial platforms), the role combines deep functional expertise with hands-on experience in configuration and development. The position is responsible for shaping commercial digital priorities and delivering business value through effective technology enablement, including supporting the ambition to apply AI where it enhances decision quality, efficiency, and performance. • Act as the primary digital interface for Chartering, Optimisation, and related commercial teams., • Develop a deep understanding of chartering workflows, voyage optimization, voyage economics, and performance management., • Translate business needs into clear, value-driven digital requirements., • Serve as product owner and functional authority for key commercial shipping systems, including IMOS, ZeroNorth, Stormgeo, and other chartering tools., • Lead data structures to optimize systems, reduce workarounds, and improve usability., • Work with vendors to influence system enhancements that add new value to chartering and optimisation workflows., • Maintain prioritized backlogs, shape delivery scope, and oversee implementation to ensure solutions are fit-for-purpose, adopted, and deliver measurable value., • Apply strong knowledge of commercial shipping processes to guide system configuration and technology decisions., • Find opportunities to:, • Reduce manual effort, • Improve data quality through consistent collection and validation, • Strengthen reporting, • Accelerate commercial decision-making across the voyage lifecycle, • Build trusted relationships with stakeholders across commercial teams at all levels., • Communicate digital strategy, priorities, and progress in clear business terms., • Influence decisions and secure alignment without formal authority., • Define success measures for digital initiatives and ensure benefits are tracked, evidenced, and reported., • Contribute to Shipping Technology governance by providing visibility of progress, risks, and value realization within the commercial domain., • Champion compliance through auditability and self-verification., • Promote safe digital working practices and end-user awareness., • Support cyber security resilience across commercial systems., • Drive digital transformation across the commercial shipping domain., • Assess external markets, vendors, and competitors to identify high-value opportunities., • Introduce and scale advanced analytics, automation, and AI-enabled capabilities within commercial systems where they improve efficiency, optimisation outcomes, emissions insight, or performance transparency., • Shape the digital roadmap for Chartering and Optimisation., • Evolve systems from transactional record-keeping to effective commercial decision support tools., • Identify, prioritize, and deliver digital initiatives aligned to broader Supply, Trading & Shipping strategy., • Degree or equivalent professional experience in a relevant field (e.g., Technology, Maritime, Engineering, or Business)., • Professional training in Agile delivery, product ownership, or business change is desirable., • Demonstrable deep expertise in system design and configuration of commercial shipping systems, particularly IMOS (and platforms such as ZeroNorth and Stormgeo)., • Experience working with vendors (e.g., Veson) to enhance system functionality and optimize configuration., • Solid understanding of commercial shipping processes, including chartering, optimisation, voyage economics, emissions, and performance reporting., • Experience in digital product management, technology delivery, or business change within shipping, trading, or logistics environments., • Validated ability to operate at senior stakeholder level and influence outcomes without formal authority., • Experience working in Agile delivery environments, with ownership of scope, priorities, and outcomes., • Strong analytical, problem-solving, and communication skills., • Experience supporting emissions, efficiency, or decarbonisation initiatives in shipping., • Background in process modernization, analytics, or AI-enabled decision support., • Previous experience as a Product Owner, Digital Lead, or Business Technology Partner within Trading & Shipping or adjacent domains., • Relevant professional certifications (e.g., Agile, Product Ownership, Business Analysis, Project Management). Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please _. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

About the role Service Desk Analyst You will be a confident, effective communicator, passionate about customer service excellence with a proven track record of experience in an IT technical environment. The main purpose of the role: Service Desk Analyst • To provide operational and technical support to 400 + end users across all Council departments, with responsibility of supporting Windows 11 laptops, docking stations, end-user devices, MFD’s and mobile devices (iPad and iPhone). Configuration, installation and support of all hardware and software supplied to the end user. Support for the MS 365 suite., • Provide support and cover on the ICT Service Desk to support the technical function of the organisation as a whole., • To proactively work with customers to suggest better ways of working and taking time to understand customer needs and requirements., • Liaise with the Digital Development and Infrastructure teams and third-party partners when required. Specific duties and responsibilities Service Desk Analyst • Monitor the ICT Service desk tickets, incidents and service requests, via the online portal. Ensure the logging of all incidents and requests have the appropriate level of information and are in line with the ICT Service Level Agreements., • To proactively communicate with customers as needed, in a highly customer focused manner, face to face, over the telephone, via email and the Service desk online portal., • Follow ICT Service Desk set procedures for logging and monitoring all support calls., • Taking ownership of tickets and ensuring successful completion within stated SLA, escalating of incidents and requests to third parties and colleagues where necessary., • Provide remote support to internal and external customers. If requested provide desktop support and support at remote sites, e.g. Depot., • Provide advice, guidance and training to the end users on the operation and use of the authority's corporate desktop and office systems software., • Assist with knowledge transfer across the teams., • Work a shift rota of early or late to cover the support hours required for the ICT Service Desk. When required cover absent shifts, possibly at short notice., • Administer ICT Training Room bookings, checking availability of room and compatibility of software required for training., • Assist third party support to gain remote access to the EBC servers and systems. When necessary, supervise third party support on-site engineers, assisting engineers to clear faults., • Run various regular routine procedure jobs, as set out in the ICT Service Desk support shift duties, updating records accordingly. Qualifications and Education Service Desk Analyst Educated to GCE A level or equivalent standard. Experience Service Desk Analyst Experience of IT, communications, telephony (Teams) and mobile devices, including mobile device management (MS Endpoint), and laptops. Windows 11 troubleshooting. Experience of support desk and customer contact. Ability to understand and take account of end user/customer needs, able to converse appropriately. Understanding of hardware and software in use in the authority to carry out IT and/or telephone equipment installations and software upgrades. Experience of Teams and Sharepoint, Windows 11. Knowledge, skills and abilities Service Desk Analyst Excellent interpersonal and communication skills, with a high standard of Customer Care qualities. Able to adapt to system technology changes. Essential Service Desk Analyst Ability to follow set procedures accurately. Capable of record keeping and updating documentation, applying a consistent accurate approach with data inputting. Essential Well organised and practical, careful and confident with the handling of IT equipment. Essential Logical/analytical approach to problem solving. Can demonstrate a common sense and responsible attitude.

Field Service Engineer (Instrumentation)£40,000 - £45,000 + Progression + Training + Overtime + Call-Out Bonus + Healthcare + Company Car + Excellent BenefitsIdeally Located: North Yorkshire, Richmond, Middlesbrough, Newcastle, Durham, York, Leeds, Thornaby, Stockton-on-Tees, Newton Aycliffe, Bishop Auckland, Darlington, NorthallertonAre you a Field Service Engineer with an Oil & Gas or Instrumentation background looking for a role offering full on?the?job training on a bespoke product range, along with a clear route into leadership?This is a varied and technically engaging position where you will work across industrial customer sites throughout the UK, carrying out installation, commissioning, maintenance and fault?finding on specialist measurement and control systems.This well?established engineering company are recognised leaders in their field and continues to grow as part of a larger international group. Known for excellent staff retention, technical development and strong customer relationships, they offer a secure long?term career with genuine progression opportunities.In this role, you will split your time between customer sites and the office, undertaking maintenance visits, project installation work, fault diagnosis and technical reporting. There are also opportunities for further qualifications, international travel and future leadership development.This role would suit a Service Engineer with an Electrical or Instrumentation background who is looking for long?term stability, specialist training and career progression.The Role • Investigating faults, performing maintenance and installing instrumentation and tank?gauging equipment at sites nationwide, • £40,000 - £45,000 + Healthcare + Van + Fuel Card, • 37.5 hours per week + Overtime, • Call?outs 1 in 4 (telephone?based technical support) The Person • Field Service Engineer, • Electrical or Instrumentation background, • Experience within Oil & Gas or Refineries, • Clean UK driving licence Service Engineer, Commissioning, Oil & Gas, Tank Gauging, Electrical, Instrumentation, SupervisorReference Number: BBBH274353 To apply for this role or to be considered for further positions, please click "Apply Now" or contact Josh Cooper at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Housing Advisor To prevent homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. Housing Advisor To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual’s needs and circumstances. Housing Advisor To manage a complex and demanding case load in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. Housing Advisor To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible, and inform clients of their assessment outcome. Key Areas of Responsibility Housing Advisor Housing Advisor To provide a front of house service for customers seeking housing advice and assistance, ensuring that both priority and non priority customers are directed to the appropriate part of the service. Provide an advice and mediation service for households who live with families of friends and have been asked to leave, conducting home visits if required in order to help them to remain in their current accommodation and to avoid them having to move into temporary accommodation To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service Manage a caseload of priority and non-priority need customers in housing need and maintain accurate and detailed casework records identifying priorities and meeting individual and service performance targets. Manage conflicting priorities between case work, face to face interviews and operate an effective telephone service to ensure all customers can speak to housing advisers on the day of enquiry To use a range of housing options to provide alternatives to temporary accommodation, assessing the suitability of private renting as an option, working closely with the Lettings service. To provide private sector advice and casework to prevent the loss of private rented and owner-occupied accommodation and to ensure that accommodation is affordable and in a fit state of repair. To gather, record and verify information in relation to housing and homeless applications and assist those customers or who need support to bid for permanent council or registered provider properties. To provide advice and support to tenants affected by welfare reform. The post holder will actively engage private tenants and other residents affected by benefit changes and prevent homelessness by negotiating with landlords, increasing incomes, helping tenants to move to more affordable accommodation or supporting them into work and engaging with other support services. To respond effectively to prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers, including people who are challenging and demanding To assess the housing-related support needs of single people and arrange access to appropriate housing related support services (Pathways services) via agreed referral procedures. To assist customers living in supported housing to move to suitable and appropriate accommodation when they are ready to move into general needs accommodation. To assess clients under Part VII of the Housing Act 1996 and recommend outcome for approval by the Homeless Assessment Manager To maintain and develop an excellent knowledge of housing options, homelessness law and practice and related fields including housing benefit and welfare rights Generic Responsibilities Be a champion for excellent customer service delivery and customer care and contribute to the development and delivery of an integrated service. Be self serving with respect to administration, case record keeping and other related duties and utilise IT systems to update and record information required according to guidance and established procedures. Participate in appraisals, one to ones, objective settings, personal development plans and working group meetings and take a full and active role in service development, including service reviews. To carry out the duties of the post in accordance with the Data Protection Act, the Health & Safety at Work Act and other relevant legislation, as well as Council policies, procedures, Standing Orders and Financial Regulations. To carry out the duties of this post with due regard to the Council’s Equal Opportunities Policy and to actively promote and uphold the Council’s FRESH values. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults. Take responsibility, appropriate to the post for promoting diversity including tackling racism and good race, ethnic & community relations. To undertake any other duties appropriate to the grade, that may be required. These may be varied from time to time to meet the needs of the service.

Are you ready to make a real difference in people’s lives while building a rewarding career? At Raven Housing Trust, we’re passionate about creating safe, high-quality homes and delivering an outstanding service to our residents—and we’re looking for two Repairs Surveyors who share that commitment. Due to the continued growth of our housing portfolio, we’re expanding our Property & Estate Services team and are looking for talented individuals to join us at an exciting time of development. This is a fantastic opportunity to step into a role that offers real variety, autonomy, and the chance to build specialist expertise in repairs and maintenance within social housing. This is not a traditional surveying role—it’s about building relationships, taking ownership, and ensuring customers feel supported throughout their repairs journey. You’ll play a key role in shaping customer experience, working across a diverse range of homes, and helping us continuously improve the quality of our service. This is more than a job—it’s your chance to be part of a team that values collaboration, accountability, and customer focus. At Raven, we invest in our people and support professional development, including the opportunity to work towards RICS accreditation. What you’ll be doing In this role, you’ll be at the centre of delivering a responsive, high-quality repairs service, combining field-based activity with coordination and communication. You will: • Work across our housing portfolio, supporting the delivery of reactive and planned repairs, • Take ownership of a varied caseload, ensuring issues are resolved efficiently and to a high standard, • Build strong relationships with residents, providing a calm, professional approach and clear communication, • Use digital and smart systems to capture information and keep work progressing smoothly, • Coordinate with colleagues, contractors, and partners to deliver the best outcomes, • Manage your own diary and workload, balancing site activity with follow-up actions What you’ll bring We’re looking for people who thrive in a fast-paced, customer-focused environment and take pride in delivering high-quality outcomes. You’ll be well suited to this role if you: • Remain calm and composed when working with customers, with strong interpersonal and communication skills, • Are confident using IT systems and enjoy working with modern digital tools, • Are organised and able to manage your own schedule effectively, • Take a proactive, solutions-focused approach to your work, • Build positive relationships with colleagues, customers, and contractors, • Have an interest in property, maintenance, or surveying and want to develop your career, • Are motivated to continue learning and progressing professionally, including working towards RICS accreditation with Raven’s support This role is particularly well suited to individuals with experience in housing, property, maintenance, or other field-based roles who are looking to specialise and grow within the sector. Why join Raven? At Raven, we’re more than just a housing association — we’re a community-focused organisation committed to creating positive change. You’ll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: • Competitive salaries, • Fantastic work/life balance with flexible working and generous leave entitlement, • Strong focus on learning and development, with opportunities to grow your skills and career, • Enhanced maternity, paternity, and adoption pay, • Funded health cash plan, • Extensive wellbeing support, • Voucher-based recognition scheme, • Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: • Application Review - Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered., • Telephone / Microsoft Teams Interview - If shortlisted, you will be invited to an initial telephone interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position., • Assessment Centre - Successful candidates will be invited to attend a face-to-face Assessment Centre, which will take place on one of the following dates - 14th-15th July 2026. This is the final stage of the selection process and will determine the outcome of your application., • Feedback - Feedback will be provided following the Assessment Centre stage. Please note that feedback is only available to candidates who attend the Assessment Centre. Successful candidates will then be considered for an offer. Further Information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Are you an experienced School Receptionist or Administrator looking for an exciting new opportunity in a fantastic primary school?Looking for a rewarding school administration role where you can make a real difference every day?Do you enjoy combining excellent administration skills with creative marketing and social media engagement? School Administrator & ReceptionistLocation: Wandsworth, LondonStart Date: July 2026 / September 2026 start (1 year contract)Contract: Full-Time, Term Time + 4 WeeksSalary: £120-£140 a dayHours: 8:00am - 4:00pm or 8:30am - 4:30pm Academics are delighted to be recruiting on behalf of a fantastic primary school in Wandsworth for a friendly, organised, and proactive School Administrator & Receptionist to join their team from July 2026. This is an exciting and varied opportunity for a professional who thrives in a busy school environment and enjoys being at the heart of daily school life. Combining front-of-house reception duties, administrative support, and marketing responsibilities, this role offers the chance to make a real impact across the school community. As the first point of contact for parents, pupils, staff, and visitors, you will be the welcoming face of the school, providing exceptional customer service while ensuring the smooth and efficient running of the school office. You will also have the opportunity to support the school's marketing and social media presence, helping to showcase the fantastic work taking place across the school. Key Responsibilities • Managing the school reception and providing a professional front-of-house service, • Welcoming visitors, parents, staff, and pupils, • Handling telephone and email enquiries, • Supporting with general school administration and office duties, • Maintaining accurate records and databases, • Assisting with attendance and pupil information systems, • Supporting the school's marketing activities, • Managing and updating social media platforms and website content, • Assisting with school events, communications, and promotional materials The Ideal Candidate • Previous administration or receptionist experience, ideally within a school or education setting, • Excellent communication and customer service skills, • Strong organisational skills and attention to detail, • Confident using Microsoft Office and school management systems, • Experience with social media and marketing activities would be advantageous, • Professional, approachable, and able to work independently To apply or find out more, please submit your CV today. Interviews will be arranged on a rolling basis, with a view to the successful candidate starting in July 2026.

Location: Walton-on-Thames (Office-based)Hours: Full-time, Monday to Friday, 9:30am – 5:30pmSalary: £35,500 per annum About the Role We are seeking a proactive and detail-oriented Parking Services Manager to oversee day-to-day operations, compliance, and customer service within our parking services function. This role is integral to ensuring operational efficiency, regulatory adherence, and high levels of client and customer satisfaction. Key Responsibilities Operational & Compliance Duties • Process and manage ANPR (Automatic Number Plate Recognition) data., • Review, assess, and respond to appeals in line with company guidelines., • Prepare and submit POPLA evidence packs., • Handle settlement negotiations and arrange payment plans where required., • Support audit preparation and evidence gathering for BPA and DVLA compliance., • Maintain and update operational procedures, records, and documentation. Customer & Client Support • Manage customer enquiries and complaints, ensuring prompt and professional resolution., • Support client requests, including assistance with permit systems and online portals., • Resolve service-related issues efficiently., • Liaise with external partners and payment providers. Systems & Technical Support • Configure, test, and troubleshoot ANPR camera systems., • Identify and resolve faults within operational systems., • Manage pricing updates and ongoing system maintenance., • Assist with the testing, implementation, and rollout of new systems and processes. Reporting & Data Management • Produce revenue and operational reports., • Conduct PCN reporting and data analysis., • Perform data accuracy checks and ensure integrity of records., • Manage and analyse data using Excel-based reporting tools. Digital & Business Support • Update and maintain website content., • Monitor and respond to customer reviews., • Contribute to process improvements and operational problem-solving., • Provide general business support as required. Skills & Experience Required • Strong customer service and communication skills (written and verbal)., • Proficiency in Microsoft Excel and data management., • Experience using Adobe or similar tools is beneficial., • Excellent telephone manner and interpersonal skills., • Practical, organised, and detail-oriented approach., • Strong problem-solving ability., • Willingness to learn and develop within the role. Benefits • Annual leave: 4 weeks plus bank holidays Working Environment This is a fully office-based position in Walton-on-Thames, requiring attendance five days per week. The role is suited to someone who enjoys a hands-on operational environment and contributing to continuous improvement.

Main purpose of the jobThe position comprises administrative support, reception and facilities management and events, in addition to being responsible for a range of tasks which support staff and students in a large and busy department. This roles involves dealing with multiple tasks and customers at the same time and is key to the smooth running of the department. The post holder must be efficient, organised and take great care in attention to detail Duties and responsibilitiesThe post holder will be expected to undertake the following duties, liaising with the Deputy Departmental Manager as necessary, and working with other key staff as appropriate in order to ensure that the Department's and College's requirements are met. Key Responsibilities • Provide comprehensive administrative support across the department, • Support onboarding and induction processes for new staff, including arranging IT access, ID cards, equipment, and office set-up, • Organise meetings, book rooms, prepare materials, coordinate refreshments, and take minutes when required, • Maintain departmental databases, records, asset registers, and contact lists, • Process purchase orders, invoices, expense claims, and stationery orders, • Manage incoming and outgoing post, deliveries, courier requests, and parcel tracking, • Act as the first point of contact for visitors, telephone calls, and email enquiries, • Coordinate facilities and maintenance issues with contractors and estates teams, • Ensure meeting rooms, teaching spaces, communal areas, and office equipment are maintained and fully functional, • Support office moves, room setups, stock management, and health & safety processes, • Assist with organising departmental events, conferences, open days, induction activities, and staff functions, • Provide on-the-day support for events including venue preparation, catering coordination, and troubleshooting, • Support wider professional services teams during busy periods and staff absences Experience and Qualifications • Educated to A-Level standard or equivalent with a minimum of C or above in Maths and English at GCSE level, or equivalent experience., • Experience of working within a higher education and/or service environment, • Experience of working in a busy customer focused and customer facing environment., • Up-to-date knowledge of fire safety, health and safety regulations and facilities management issues, • Experience of working in an HR supporting role. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Join Our Team as a Receptionist in Healthcare! Location: Hammersmith and Fulham, Greater LondonContract Type: Permanent | Working Pattern: Full Time Are you a friendly, organised, and proactive individual looking to make a meaningful impact in the healthcare industry? If so, we have an exciting opportunity for you! Our client is seeking a Receptionist to be the welcoming face of their clinic, ensuring a smooth and positive experience for every patient who walks through the door. Key Responsibilities: • Manage new patient inquiries through various channels: telephone, WhatsApp, social media and in-person, • Explain clinic services and daily operations with clarity and enthusiasm, • Foster human connections with new patients, providing excellent customer service at all times, • Prepare patient records and responses to patient inquiries, • Handle product deliveries and manage orders from suppliers, • Act as the point of sales post-treatment, taking payments and booking follow-up appointments, • Collaborate with clinic staff to anticipate their needs, ensuring an efficient workflow, • Support social media management, creating and posting engaging content and updates What We're Looking For: • Excellent written and verbal communication skills and the ability to build relationships at all levels, • Experience and comfort in using social media for business purposes, • Strong organisational skills and the ability to anticipate needs, • A proactive approach to problem-solving and a willingness to go the extra mile, • Professional experience in a similar role would be advantageous, • Team-oriented mindset, ready to pitch in and use your initiative Why Join Us? • Salary: £28,000 per annum, • Perks: 30 days annual leave + BHs, contribution pension scheme, discounts on products,, • Pension contribution to secure your future. - 50% discount on clinic products after a 6-month probation period. - Incentives, • Career Progression: Opportunity to advance to a Clinic Manager role in the future! Working Pattern: • Tuesday: 10AM - 5PM, • Wednesday: 9AM - 6PM, • Thursday: 11AM - 8PM, • Friday: 10AM - 6PM, • Saturday: 9AM - 5PM If you are excited about being a vital part of a dedicated team in the healthcare sector and are passionate about providing exceptional service, we want to hear from you! Apply Now! Take the next step in your career and become a valued member of our client's team. We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

?About Us At Harris Academy Purley, you will join a dedicated team of teachers and staff supporting our excellent students. If you are looking for an opportunity to grow, inspire and develop, this may be the role for you. Working at Harris Academy Purley, you will make a real difference to the lives of young people and their families in South London who value the learning and school environment we offer. Our school is oversubscribed; we have families, from a number of boroughs, who choose us for the high standard of education we provide, and staff come from across London as well as Sussex and Surrey to come and work with us. You will be given ample opportunities to develop and progress your career, and all staff are encouraged to develop their interests and areas of expertise. Our professional development is tailored to ensure all staff are able to continue learning regardless of their role or stage of career. ?Summary We are looking for a Receptionist Apprentice to be the first point of contact for all visitors, staff and students at Harris Academy Purley. You will assist in the management of the reception area as well as providing administrative support to contribute to the smooth running of the academy. Upon completion of your apprenticeship (12-16 months), you will receive: • Business Administrator Apprenticeship Standard Level 3 Certificate, • Level 2 Functional Skills in Maths and English (if no prior exemption) The actual salary for this role will be £ weeks per year, 37.5 hours per week).??? ?Main Areas of Responsibility Your responsibilities will include: • Presenting the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers, • Ensuring all visitors are signed in to the academy in accordance with safeguarding procedures, • Responding to queries from parents/carers and the general public with exemplary professionalism, ensuring that any messages or complaints are immediately dealt with, forwarded to the appropriate member of staff or escalated as required, • Ensuring the overall appearance of the reception area is tidy, professional and presentable at all times, • General administrative duties such as typing, photocopying, filing, collation and distribution of post, • Contributing to the maintenance of academy information databases and filing systems relating to pupils, ensuring confidentiality is observed at all times and records are accurate and up to date, • Assisting academy staff in all aspects of academy life, including contacting parents and pupils where necessary, • Providing general support as required, including preparation of documentation, and administrative duties relating to specific areas such as academy calendar maintenance, extra-curricular activities, school trips, school meal arrangementsQualifications & Experience We would like to hear from you if you have: • Qualifications to GCSE level or equivalent, • Competency in the use of Microsoft Office packages, • Proficiency in the use of computers and databases, • Previous experience in an administrative or front office/reception role, • Demonstrable customer service experience, • Good level of interpersonal and communication skills, with a good standard of written and spoken English, • Excellent organisational and time management skills, • Commitment to delivering excellent level of professional customer service, • Ability to remain calm and deal with challenging callers or visitors in an appropriate manner, • High level of attention to detail and accuracy of work For a full job description and person specification, please download the Job Pack. ?Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. ?Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. <...