Telephone customer service jobs in London

Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024

We are looking for a competent person as a Trainee Recruitment Consultant to assist our clients in finding the best people to staff their business. We are an outsourcing agency who specialises in placing staff for major hotels in London, our offices are based in Edgware Road, London W2. Must Haves: - Good telephone manners - Standard English speaking Roles and Responsibilities: - Assisting with resume screening and initial phone screens - Scheduling interviews and keeping calendars for all hiring teams and candidates - Assisting with interviews at the office Requirements and Skills - Understanding of sourcing and recruiting techniques, (can be trained if needed) - Sales/Customer service skills - Outstanding communication ability - Confident and pleasant personality - Well-organised - Ability to work with targets - Sound judgement - Maintain candidate database including references taken - Must have some basic computer skills - Social Media skill - Able to attend sales meetings with clients, initially you will work as shadows to learn the job. This position may suit a mature person who is determined and ready for a challenge. Working hours 10-6pm or alternative shifts 9-5pm, Monday to Friday. Rate of pay will be discussed at the interview. Experience not essential, some understanding of recruitment aspects would be useful. Please forward your CV, attach a recent photo and cover letter that clearly states your suitability for the role.

The Candidate should Have an excellent telephone manner and customer service skills Be able to take orders, process orders and Invoice Be proactive, with the ability to own and resolve customer queries Ability to work on high pressure environment Be a team player Be fully computer literate – Part Catalogues , Email, Word, Excel Good experience and knowledge of advising and selling Motor Parts A car enthusiast and technically minded From a strong Motor Factor / Automotive Car Parts Sales background essential Job Type: Full-time Pay: From £26,000.00 per year Benefits: Employee discount Schedule: Day shift Holidays No weekends Supplemental pay types: Commission pay Education: GCSE or equivalent (preferred) Licence/Certification: driving license (preferred) Work Location: In person

SALES Associate - in-person role (i.e. not remote) Basic - £26k/annum + benefits + Uncapped bonuses! Are you hard-working, reliable and enjoy the buzz of working with people to create epic events? Do you want to embark on a rewarding career in events and hospitality? If so, continue to read below....... We are seeking a Sales Executive to join our team of passionate events, conferencing and banqueting professionals. A willingness to learn, proactive attitude, flexible approach and positive mindset are essential. Full training will be provided. The role involves selling to clients that are interested in holding an event at the venue, which will include: • To handle telephone, email and online enquiries for functions including weddings, conferences and private dining • To carry out showrounds and appointments at the hotels • Completing the necessary administration to ensure the event is successful from a customer service and financial point of view • To produce and communicate function details for all internal stakeholders ensuring they are well briefed on forthcoming events both through function details and 1:1 meetings • To generate new leads and enquiries as well as maintaining existing/return business Candidates must be eligible to live and work in the UK Get in touch!

Sales Assistant : Premium Retail London, Mayfair area We have both full time and part time roles for these retailers paying £13.15 per hour. Full time £25,640 As Sales Assistant you will be responsible for providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Sales Assistant Job Spec Summary: Carrying out transactions on the till point area Providing an excellent level of customer service, assisting customers on their selections, providing options etc. Work with alongside the friendly team to ensure company reaches its goals and that all customers that enter are welcomed, provided excellent service that results in repeat business in the future. Sales Assistant MUST HAVE’S: At least one year's UK retail customer service experience. Passion for customer service, with the ability to build quick customer relationships. Fluent in English If this sounds like the perfect role for you, please apply now ! Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. (we are not accepting telephone call enquiries). Key words: #relyrecruitment #Selfridges #harrods #bondstreet #luxuryretailrecruitment #luxuryfashion #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs

The Braiding Vault is a niche multicultural hair salon for all hair and braiding styles. We are searching for an experienced and self-motivated individual, ideally qualified in Afro Caribbean hair, with leadership skills practiced in a busy salon environment. The position would be well suited to someone who is both experienced in Afro-Caribbean hair techiques and braiding, can lead by example and has a ‘sleeves rolled up' attitude. Roles & Duties: Style hair, including blowouts, curls, braids, ponytails, and up-dos Create hairstyles for formal events and everyday looks, including braids, ponytails, and buns Apply hair treatment products, as needed (e.g. colour protection creams, conditioner and hydrating masks) Educate clients and promote other salon services Provide hair care services including shampooing, cutting, colouring and styling. Install wig installation, sew in weaves Trained in trimming, chemical processing, bleaching, dyeing and tinting of hair. Perform hair detangling service. Perform micro-links is an added advantage. Advise customers on home hair care tips. Maintain & micro manage operation of the salon ensuring a clean workstation, and clean and organised space. Answer telephone calls and take bookings Working full time, 4 days a week, you will join their dynamic team in West Hampstead and support the continued growth of the business. Our requirements: - Must be based in the UK - Proven experience as a Hair stylist or braider. - Advance skills in hair braiding, blow drying, hair styling & sew in weaves. - Passionate about hair. - Knowledgeable with industry trends - Excellent communication skills. - Impeccable customer service skills. - Flexibility to work shifts. - Strong physical stamina to stand for long hours (4 hours plus). - Fluent in English. - Valid license from a cosmetology/hair beauty school will be of great advantage.

Salary: £27,000 per annum Days: 5 days a week including Saturdays (1 day off during the week) Timings: 8:30am – 5:30pm (Mon-Fri), 8:30am – 5:00pm (Sat) Location: 71 St. James’s Street, London SW1A 1PH Starting Date: Immediately Company Profile Truefitt & Hill Est. 1805 is recognised by the Guinness Book of World Records as the world’s oldest shaving company providing both products and services and is located in St. James’s, London. Key Responsibilities - Assist with booking appointments via telephone and email on a daily basis - Exceptional customer service - Maintain a pristine and inviting reception area, ensuring product displays are visually appealing and well-stocked to showcase the luxury product range effectively - Assist the store manager with merchandising duties including daily or weekly replenishment, monthly stock check and administrative duties Requirements - Minimum 3 years of experience within the beauty, barbering and retail arena - Able to work effectively as part of a team - Exceptional communication (oral and written) and strong interpersonal skills - Ability to work in a fast-paced and dynamic retail environment - Excellent time management & organisational skills - Proficient in Microsoft Outlook, Excel and familiar with POS systems Benefits - Employee discounts on Truefitt & Hill products - Training and development opportunities to enhance your skills and knowledge - Be part of a globally renowned brand - Pension Scheme

An exciting opportunity to join our exquisite, high-end boutique specialising in bespoke tailoring and bridal alterations, based in the West End of London. We are looking for an enthusiastic individual who possesses outstanding communication, customer services and problem solving skills. The ideal candidate would have interest in Fashion, the ability to multi task and deal with difficult situations whenever such situations arise. The objective of the role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our customers. • Deliver excellAn exciting opportunity to join our exquisite, high-end boutique specialising in bespoke tailoring and bridal alterations, based in the West End of London. We are looking for an enthusiastic individual who possesses outstanding communication, customer services and problem solving skills. The ideal candidate would have interest in Fashion, the ability to multi task and deal with difficult situations whenever such situations arise. The objective of the role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our customers. • Deliver excellent customer service, at all times • Keep the reception and the shop floor area clean and tidy, at all times. • Deal with all enquiries in a timely, professional and courteous manner, in person, on the telephone or via e-mail. • Administer all bookings, cancellations and no-shows, in line with company policy via our in-house database. • Keep up to date with current pricing, to provide information to customers, on request, while maximising sales opportunities. • Fulfil all reasonable requests from customers to ensure their satisfaction • Report any issues immediately to the Directors, including maintenance issues with furniture, fittings and equipment • Always adhere to all company policies and procedures and licensing laws • Carry out instructions given by the Directors in a timely manner

Sales Administrator Join our vibrant team of 4 office staff at this busy event catering company. We are small but bespoke with some very prestigious clients and venues looking for the right candidate with a passion for food. Some experience in hospitality would be great but is not essential. We are looking for an individual with outstanding organisation and communication to become our new sales administrator. The role includes the management of incomingenquiries, preparing quotations and guiding our clients through the booking process. The sales administration position requires a confident telephone manner, experience in customer service and excellent computer skills. Your duties will include: • Provide general assistance to the sales team • Process client information on our dedicated booking system (training provided) • Input data into spreadsheets • Carrying out general clerical duties • Answer client queries over the phone in a professional and engaging manner • Outstanding written and verbal communication • Familiar with managing word documents and spreadsheets. What we offer: • Competitive salary and 28 days holiday • In house training • Additional paid courses for further development • Great hours and a sociable atmosphere • Staff meals & drinks Please be aware that previous experience in an office environment is essential and good written and verbal communication is a must.

Retail Supervisor : Premium Retail London, Chelsea area £29,258 As Supervisor you will be responsible for both assisting in the training, development and management of the small team + providing excellent customer service, maximising sales opportunities and assisting with the general running of the store. Retail Supervisor MUST HAVE’S: Have worked as a retail supervisor for an established brand here in the UK. Passion for customer service, with the ability to build quick customer relationships. Retail Supervisor Duties: Oversee daily operations of the retail store, ensuring smooth and efficient functioning Provide guidance and support to retail staff, including training and development Monitor inventory levels and coordinate with suppliers for replenishment Maintain visual merchandising standards to enhance the store's appearance Handle customer enquiries, complaints, and escalations in a professional manner Ensure compliance with company policies and procedures Assist in creating work schedules and managing employee time-off requests Conduct regular performance evaluations for retail staff Collaborate with management to develop strategies for increasing sales and improving customer satisfaction If you are a motivated individual with a passion for retail and leadership, we invite you to join our team as a Retail Supervisor. In this role, you will have the opportunity to oversee daily operations, mentor staff, and contribute to the success of our store. We offer competitive compensation and benefits packages. We look forward to reviewing your application. If this sounds like the perfect role for you, please apply now Please note, that due to the number of applications we receive, we can only reply to shortlisted applicants. Apply now only (we are not accepting telephone call enquiries). Keywords: Retail Supervisor Retail Supervisor

We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Receptionist, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us. Person Specification Previous Customer service experience (face-to-face) Intermediate level use of MS Office (Word, Excel) Able to communicate in English to CEFR B1- B2 (Intermediate) Confident with answering telephone and email queries Duties & Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way. Provide high quality customer service at all times. Check the guests in/out, take payments. Manage telephone and reservations in a prompt and professional manner. Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards. Ensure that all bookings are guaranteed, and no-show charges/late cancellation charges are applied where appropriate.

Your Hairdresser is a small dynamic, local hair salon situated on Lower Richmond Road in Putney. We are looking for a full-time hairdresser who is passionate about hairdressing and takes pride in delivering excellent customer service. The individual should be confident, willing to learn and be able to engage and work well in a small team. Responsibilities include: · Women’s haircuts and styling · Hair colouring · Blow drying · Men’s haircuts · Creating a warm and friendly atmosphere, establishing a rapport with clients and re-booking them for services · Greeting and welcoming clients, being friendly and conversational · Offering clients drinks and hanging their coats, preparing them for their treatments and ensuring they are comfortable · Sweeping the salon and sanitising/cleaning tools and equipment to ensure that health & safety standards are always maintained · Answering the telephone and recording appointments · Assisting the stylists in longer treatments · Helping with opening and closing of the salon Requirements: fluent English, 1 year experience On-site training will be provided if you need further support with certain procedures. Salary and commission bonuses are negotiable and will be discussed at the interview stage.

Maison des Ongles is a luxury nail salon based in Clapham, South London. We are looking for an  experienced Nail Technician with a minimum of 2 years experience to join our team. JOB OUTLINE NVQ Level 2 in nail technology and proven previous experience. Requirements: • Manicures and pedicures to a high standard • Polish and shellac application/removal • BIAB full set and overlay • Work well in a team • Excellent customer service • Answer calls, take bookings and payments • Knowledge of nails and ability to recommend correct treatment to clients • Able to multitask and work well under pressure • Maintain salon standards throughout working day • Follow salon procedures and code of conduct Preferred: • Acrylic, polygel or soft gel tips application • Lash extensions, LVL, waxing, facials, full body massage We are looking for UK based technicians ONLY. Employment will be on a self employed basis. We  have full time and part time vacancies available. For part time vacancies you must be available to  work weekends (Friday – Sunday).  Hours: Monday – Friday: 0945 – 2045 Saturdays: 1045 – 1815 Sundays: 1045 - 1715 Salary: £13 per hour  An initial telephone conversation will take place and if successful you will be invited to the salon to  have a face to face interview with a practical assessment. You must bring a model with you for the  practical assessment and will be required to do a treatment. This will approximately take 1 hour and  30 minutes

If you have an excellent customer service skill and are looking for a role with training and providing the best in patient care? At Angel Dental Implant Centre our Dental Receptionists provide the first contact with our patients providing excellent customer care and service. The Dental Receptionist role is vital to the smooth running of the practice. Working in a dental practice can be busy and requires excellent teamwork. The Dental Receptionist will need to provide first class customer service to our patients face to face and by telephone, to be able to follow clinical guidelines, book appointments via our in-house software and take payments. The right candidate will need to have excellent verbal communication, be patient, caring and able to follow processes. If this sounds like a great job for you, please apply with your covering letter and CV. We look forward to receiving your application! Hours: up to 16-24h per week Mondays, Thursdays and Saturdays Salary and package: Competitive salary, negotiable depending on experience Training package - in house CPD training provided along with free CPD courses to complete the annual CPD cycle. Enhanced holiday subject to length of service Address of the Practice: Angel Dental Implant Centre: 92 Chamberlayne Road, Brent, NW10 3JL Experience is required (1 year) Duties: Billing and maintaining patient records Assisting with front office tasks as needed Greeting and welcoming visitors Scheduling Carrying out requests from management as needed Managing correspondence Carrying out requests from management as needed Answering emails and sorting post Answering phone calls and transferring them as necessary