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A highly organised quotations administrator , quotations process admin is required for our prestigious market leading, award winning, Sunday Times Fast track 100 client. In return there is an excellent salary of circa £30k-£34k+ dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, private healthcare medical insurance, in a permanent stable company that rewards their employees. Apply now! The purpose of this quotations process admin role is to deliver excellent customer service over the phone and email, deal with hire sales quotations, hire control and the sales order process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive admin professional with some experience of quotations, purchase orders, sales order process, sales within a busy multi team office or fast paced hire office. My client is happy to offer training for the right candidate to become a hire controller in their plant industry, but you must have good quotations, sales process or purchase order process experience. The ideal quotations process admin will have the following, experience, attributes and skills; • Experience of sales quotations, process quotations, quotation orders, purchase orders, sales order process, or hire quotations, hire controller process experience, • Excellent customer service experience, telephone experience and office experience (ideally working in multiple teams in a busy, fast moving office environment), • Highly organised, excellent attention to detail and a flexible, positive can do attitude, good team player, • Excellent IT, communication, negotiation and interaction skills- ability to communicate, well with all levels and provide excellent customer service to clients throughout order process, • A full UK driving licence & based a commutable distance to Aylesbury region office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday) commutable from Oxford, • Desirable - Hire industry experience or good experience of plant machinery, plant equipment and quotations, sales orders purchase orders process (hire desk and plant can be trained) Key responsibilities of this quotations process admin include; • Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications, • ConvertingincomingPurchaseOrdersensuringtheequipmentrequiredisavailable, processing and sending the order confirmation to the customer, • Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer, • Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations, • Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner A full job description will be discussed and submitted to suitable candidates upon application. To apply please email your CV with salary expectations, availability and how you meet our clients quotations process admin criteria. Don’t miss out! Hire Controller, Hire administrator, quotations, quote orders, sales orders, order process, purchase order administrator, ex recruitment, ex recruiter, sales, office sales

Application Closing date: 08/05/2026 The Role To provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone. To assist the wider office and facilities team with general administration, assisting with post event cleaning and providing an efficient and flexible service to internal clients. Responsibilities: Reception * Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception * Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents * Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms * Be responsible for all documents and post arriving in the office, during the day * Every item and visitor to be logged consistently for the records * Provide refreshments for clients/meetings where requested * Provide support for events as required, including cleaning after events have finished * Work with tact and discretion with clients on the telephone and face to face * Use the Teams system and answer telephone enquiries promptly and efficiently * Occasional cover when required of reception within the other offices * To attend departmental and other meetings and training as required * Responsible for the day-to-day management and smooth operation of all nine meeting rooms Administration: * Produce documents, letters and emails as required for other teams * Copying files, scanning and emailing documents * Data input to the CRM System as required Any other administrative tasks, such as Web Enquiries, faxes, general email enquiries Skills,Experience and Attributes Minimum of 5 GCSEs A-C (Including English and Maths) Experience of working within a Receptionist role in a professional services environment Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc Experience of dealing with telephone-based enquiries and utilising a switchboard Excellent organisation capability with the ability to effectively prioritise Customer service focused About us At RWK Goodman, you can enjoy a strong legal career, with exceptional client work. And you’ll be supported, every step of the way. A progressive Top 100 law firm, over 650 colleagues. 36 specialist areas. 3 legal divisions. With offices across the South West, Thames Valley and London. Committed to collaborative growth and shared success, we’re focused on delivering sustained positive change. Because we want to make a lasting difference to the world around us and achieve our vision of being the firm what clients want to work with and people want to work for. Benefits Some benefits will differ depending on the level of role. Please reach out to the Recruitment team for further clarification. * 26.5–31.5 days’ holiday per year * Buying and selling holiday * Healthcare cash plan / private medical insurance * Life assurance * Pension scheme * Cycle to work scheme * Season ticket loan * Hybrid working * Employee Assistance Programme * Enhanced family leave * Recruitment referral bonus * Group income protection Career Development We know our people are what sets us apart. That’s why we continue to nurture and develop our colleagues and attract and retain the best talent. We support colleagues with a robust programme of learning and development opportunities, underpinned by our transparent Career Development Framework (CDF), which shows exactly what you need to achieve to grow your career with us. From mentoring initiatives, through to personal development programmes and courses, we are proud to offer a suite of opportunities to drive your career and achieve your ambitions. Inclusive Employer We’re on a mission to create a dynamic and inclusive culture. And that starts with our recruitment process. If you have a disability, whether visible or not, we want to work with you every step of the way. Because we want to give you the best chance of success when you apply. If you need any reasonable adjustments to accommodate your disability, such as extra time on written assessments, an accessible interview room or a quiet space before and after the interview, please speak to our Recruitment Team so that we can work together to help bring your best self

Berry Recruitment are NOW hiring for a committed and experienced Customer Service Administrator work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. This is more than just a job - it's your chance to join a well-established company with a fantastic reputation in the industry, known for its friendly culture and supportive leadership. Role: Customer Service Administrator Location: Abingdon, Oxfordshire Salary: £28,000 Per Annum (plus discretionary monthly commission (which is circa £3k pa) Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holidayAbout the role: As Customer Service Administrator our duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in line with company procedures. Liaise closely with Sales and internal departments to coordinate order fulfilment and ensure smooth service delivery. Issue and manage credit note requests in accordance with approval processes. Maintain accurate documentation and ensure compliance with company and regulatory requirements. Support team targets and contribute to continuous improvement within the customer service function About you: Previous knowledge and experience in a similar role Experience using Microsoft Dynamics ERP or similar, e.g. Sage, SAP, etc. Ability to work independently and in a team-oriented environment Accurate and timely data entry Enjoys working in a busy, fast-paced environment Working to strict time deadlines Strong work ethic and takes pride in doing a good job All round IT competency No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Hire Desk Manager Monday to Friday | Day Shift Up to £40,000 per annum I am currently working with a Powered Access & Plant Hire company based in Oxfordshire that is looking to appoint a Hire Desk Controller to join their team. This is an excellent opportunity for an experienced Hire Desk Controller who enjoys working in a fast-moving environment and takes pride in delivering outstanding customer service. Key Responsibilities • Managing incoming hire enquiries via telephone, email and online ordering systems - Checking, updating and monitoring equipment availability - Coordinating with engineering and transport teams to ensure equipment is prepared and delivered on schedule - Providing professional and helpful support to customers and colleagues - Maintaining accurate records and system updates About You • Previous experience within Plant or Powered Access, sector - Strong IT skills, including Microsoft Office - Excellent verbal and written communication skills - A customer-focused approach with the ability to manage multiple tasks If you are a motivated Hire Desk Manager ready to join a reputable national business offering genuine career progression, this opportunity offers stability, development and a supportive working environment. What’s on Offer • Monday to Friday working hours - Career development opportunities - A supportive and professional team culture Next Steps INDSHW

Position; Sales Administrator Location; ABINGDON Salary; Competive About the role; Planet Recruitment are proud to be working with a fast-growing organisation based in Abingdon the area who are looking for a Sales Administrator on a permanent basis. Reporting to the Sales Office Manager, this role is office based and supports the sales field team, through ensuring the timely response to telephone and email enquiries and preparation of customer quotes. The client operates on 40 hours a week Monday to Friday. Responsibilities; Taking telephone calls from customers Managing Customer relationships Placing sales orders, issuing delivery notes and invoice Getting involved in sales admin as and when required to ensure continuous improvement Proactively analyses outstanding order book for any changes and inform customers of any order issues Get involved with projects as and when required for continuous improvements Working closely with Sales Office Manager, sales reps, and customer services teams to ensure deliveries are on time Managing stock levels and supply chain processes by placing purchase orders with other departments and booking customer deliveries Monitor upcoming deliveries and inform all parties of any delays/problems Proactively manage stock levels and supply chain processes to maximise product availability in the warehouse Managing Sales Team relationships Preparing a daily outstanding order report for customers and sales team Produce KPI's for Sales teamEssential experience; Strong team working skills with the ability to influence, motivate and inspire team members Previous experience working for a manufacturing business preferable Proven track record in sales with a strong commercial background and proven operational supply chain knowledge Ability to build and develop excellent customer relationships Good understanding of Microsoft office, MRP/ERP tools such as SAPCommutable locations; Didcot, Abingdon, Oxford, Harwell, Chilton, Reading, Wallingford, Wantage Key words; Administrator, Sales Administration, Order processing, customer service administration INDCOM Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

A highly organised Hire controller is required for our prestigious market leading, award winning, Sunday Times Fast track 100 client. In return there is an excellent salary of circa £30k-£34k+ dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, private healthcare medical insurance, in a permanent stable company that rewards their employees. Apply now! The purpose of this hire controller role is to deliver excellent customer service over the phone and email, deal with hire sales quotations, hire control and the sales order process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive admin professional with some experience of quotations, purchase orders, sales order process, sales within a busy multi team office or fast paced hire office. My client is happy to offer training for the right candidate to become a hire controller in their plant industry, but you must have good quotations, sales process or purchase order process experience. The ideal hire controller will have the following, experience, attributes and skills; • Experience of sales quotations, process quotations, quotation orders, purchase orders, sales order process, or hire quotations, hire controller process experience, • Excellent customer service experience, telephone experience and office experience (ideally working in multiple teams in a busy, fast moving office environment), • Highly organised, excellent attention to detail and a flexible, positive can do attitude, good team player, • Excellent IT, communication, negotiation and interaction skills- ability to communicate, well with all levels and provide excellent customer service to clients throughout order process, • A full UK driving licence & based a commutable distance to Aylesbury region office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday) commutable from Oxford, • Desirable - Hire industry experience or good experience of plant machinery, plant equipment and quotations, sales orders purchase orders process (hire desk and plant can be trained) Key responsibilities of this hire controller include; • Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications, • ConvertingincomingPurchaseOrdersensuringtheequipmentrequiredisavailable, processing and sending the order confirmation to the customer, • Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer, • Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations, • Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner A full job description will be discussed and submitted to suitable candidates upon application. To apply please email your CV with salary expectations, availability and how you meet our clients hire controller criteria. Don’t miss out! Hire Controller, Hire administrator, quotations, quote orders, sales orders, order process, purchase order administrator, ex recruitment, ex recruiter, sales, office sales

Allen Associates is always looking to recruit professional, hardworking candidates to provide crucial front of house support within the Oxfordshire area on a temporary basis. We are looking for candidates with proven and dedicated experience in a commercial Reception role, who are used to working in a fast-paced, customer focused environment. The ideal candidate will be flexible, a team player and be happy to muck in wherever needed. These assignments vary in duration and will always be paid on a weekly PAYE basis via the Allen Associates payroll. Temporary Receptionist Responsibilities Welcoming and greeting visitors Booking meeting rooms Diary management Being the first point of contact for any queries Responsible for incoming and outgoing mail Arranging deliveries and couriers Taking messages and passing on calls as required General administration tasks when needed e.g. Scanning and filing Temporary Receptionist Experience You will have worked in a similar position before, either as a Receptionist or Front Office Administrator. To be successful in a receptionist role, you will always be committed to providing first class customer service and be proficient with the MS Office packages. You will come across as friendly, welcoming and have excellent interpersonal skills to ensure customer service is always paramount. You will have a welcoming and positive manner, and possess superlative communication, particularly on the telephone. Benefits Competitive hourly rates, offered alongside holiday pay You'll gain experience within some of Oxfordshire's most interesting and innovative companies Lots of our assignments lead to long term opportunities Location Our clients are based across Oxfordshire but are largely concentrated in the City Centre and the surrounding business parks. Some will offer onsite parking. Apply today, either online or directly to: Hannah Bush | Allen Associates | Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit (url removed) and follow us on LinkedIn

Berry Recruitment are NOW hiring for a committed and experienced Internal Service Administrator to work for a company in Milton Park, Oxfordshire Role: Internal Service Administrator Salary: £12.89 per hour Location: Milton Park, Oxfordshire Hours: Monday to Friday, 8:30am - 4:30pm As a member of the Customer Experience Team, you will be responsible for the coordination of service, repair and warranty activities from customer engagement through to completion, always ensuring excellent customer service and adherence to SLA'S and KPI'S. The after-sales administration process involves all aspects of customer service for instruments returned to the facility, including issuing return authorisations, quoting, order processing, account management and raising invoices. This is role mainly works with customers based in the UK and will work closely with our In-House Service Team as well as Technical Support Team. Key Responsibilities of the Internal Service Administrator: Produce quotes for customers as well as processing orders. Ensure customer service and warranty requests are responded to within KPI's. Ensure the end-to-end service and warranty processes meets the SLA's. Following up quote request to find out of customer wish to proceed. Issuing reminders to customers when instruments are due a service. Managing team mailboxes, assigning emails to the relevant team members. Develop and maintain relationships with key customers. Manage and resolve any unhappy or complaint customer issues. Provide exceptional customer service support via telephone and email to all customers. Update the ERP and CRM systems as required to assist the smooth running of the department. Work closely and support the wider customer experience team as required. About you: GCSE English, Maths. Excellent spoken, verbal and written communication. Customer Service and objection handling experience. Good attention to detail. Organisation and planning aptitude. PC skill - Word, Excel, Office. Comfortable with handling numerical data. Ability to work effectively under pressure. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Berry Recruitment are NOW hiring for a committed and experienced Order Fulfilment Coordinator to work for a well-known supplier of consumables based in Abingdon, Oxfordshire on a hybrid working schedule. As part of the fast moving and busy Operations Department you will have day to day responsibility for processing and managing Sales Orders to ensure accurate and on-time deliveries to our customers across the UK and EU. You will work side-by-side with the warehouse manager and warehouse team and liaise with other departments such as sales and finance, liaise directly with customers regarding shipping details and liaise with our couriers. Role: Order Fulfilment Coordinator Location: Abingdon, Oxfordshire Salary: £32,000 - £35,000 Per Annum Hours: 08:30 - 17:00 Benefits: Benefits: 25 days holidayAbout the role: As Order Fulfilment Coordinator your duties will be: Act as first point of contact for customer enquiries via phone and email, delivering professional and timely support. Process orders received through email, telephone, and online platforms including Amazon. Use CRM systems to log, assess and resolve customer issues and complaints in line with company procedures. Liaise closely with Sales and internal departments to coordinate order fulfilment and ensure smooth service delivery. Issue and manage credit note requests in accordance with approval processes. Maintain accurate documentation and ensure compliance with company and regulatory requirements. Support team targets and contribute to continuous improvement within the customer service function. About you: Previous knowledge and experience in a similar role Experience using Microsoft Dynamics ERP or similar, e.g. Sage, SAP, etc. Ability to work independently and in a team-oriented environment Accurate and timely data entry Enjoys working in a busy, fast-paced environment Working to strict time deadlines Strong work ethic and takes pride in doing a good job All round IT competency No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Complaints & PALS Officer Job overview Are you passionate about helping people feel heard, supported and understood? Our Patient Advice & Liaison Service (PALS) plays a vital role in ensuring that every patient, carer and family member receives the advice and support they need — and we’re looking for an enthusiastic and compassionate full-time PALS Support Officer to join our dedicated team. In this rewarding role, you’ll help service users resolve their concerns quickly and effectively, liaising with staff across the Trust to ensure every voice is valued. You’ll provide a warm, empathetic response to enquiries, deliver PALS surgeries across community hospitals and wards, and help shape the patient experience by identifying themes and sharing learning across our services. You’ll bring excellent communication and organisational skills, a calm and caring approach, and the confidence to manage sensitive situations with discretion and professionalism. With strong attention to detail and a proactive attitude, you’ll thrive in a role that truly makes a difference. If you’re motivated by supporting others and want to play a key part in improving patient care, we’d love to hear from you. Apply today and help us continue to make Oxford Health a place where people feel listened to, respected and supported. Main duties of the job • Offer guidance and support to those accessing the services and signposting enquirers, providing links to internal and external services where appropriate., • Manage general enquires in a polite, sympathetic and empathetic way giving reassurance that all enquiries will be handled in confidence. This will include uploading to Ulysses system and liaising with appropriate staff., • Perform general office duties including monitoring the team email inboxes, responding to enquiries, answering the telephone, taking and recording messages accurately., • Assist the team in all administration duties relating to the day to day running of the service., • Run monthly audits on the Customer Service Ulysses system, ad hoc report requests and identify any themes and trends., • Provide regular PALS surgeries in person to Trust wards, this includes noting feedback and circulating to senior managers as required. Please refer to the job description attached for a comprehensive list of duties. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required. Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” We offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression • Access to tailored individual and Trust wide learning and development • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service • NHS Discount across a wide range of shops, restaurants and retailers • Competitive pension scheme • Lease car scheme • Cycle to work scheme • Employee Assistance Programme • Mental Health First Aiders • Staff accommodation (please note waiting lists apply) • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values. Person specification Requirement Essential criteria • Full driving license - ability to travel independently between sites within the Trust. Knowledge Essential criteria • Able to demonstrate excellent written and verbal communication skills and presentation skills. Experience Essential criteria • Experience of working within a Customer Service environment and dealing with a range of customer needs. Skills Essential criteria • ECDL or equivalent experience in a range of IT packages such as word, excel, outlook and PowerPoint., • Ability to deal with conflicting demands ensuring key priorities and deadlines are met through effective time management. Desirable criteria • A level standard, NVQ 3, Diploma or equivalent

Title: Internal Industrial Sales Engineer Salary: £35,000 - £45,000 PA Location: Oxford (inc. 10mile surrounding counties) About the Company: This client is a key supplier of quality engineering components. Based in Oxford, as an independent, we offer a variety of products and services to meet the demands of the manufacturing industry. About the Role: As an internal industrial sales engineer, you will play a key role in driving revenue by supporting external sales activity, managing inbound enquiries, developing existing customer relationships, and proactively identifying new sales opportunities. The role is focused on delivering excellent customer service while meeting or exceeding sales targets. Key Responsibilities: Sales & Business Development * Handle inbound sales enquiries via phone and email * Prepare and follow up quotations in a timely and professional manner * Proactively contact existing customers to identify repeat and upsell opportunities * Support external sales colleagues with lead qualification and account administration * Develop strong product and service knowledge * Meet or exceed agreed sales targets and KPIs Customer Relationship Management * Build and maintain strong relationships with customers * Act as a key point of contact for customer queries, orders, and pricing requests * Ensure a high level of customer satisfaction through responsive and accurate communication Order Processing & Administration * Process sales orders accurately using CRM and our software system * Maintain up‑to‑date customer records and sales notes * Coordinate with operations, logistics, and finance to ensure smooth order fulfilment * Assist with resolving delivery or invoicing issues when required Team & Process Support * Work closely with the wider sales and operations teams * Contribute to process improvements and sales initiatives * Support promotional campaigns and new product launches Skills & Experience: Essential * Previous experience in an internal sales, or customer‑facing commercial role * Strong communication skills (written and verbal) * Confident telephone manner * Product Knowledge of some of our industrial product range * Good IT skills, including Microsoft Office (Outlook, Excel, Word) * Organised, reliable, and able to manage multiple tasks Desirable * Experience using CRM systems * Knowledge of B2B sales environments * Experience working alongside external sales teams

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm. Salary: £35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Complaints & PALS Assistant Job overview Are you passionate about helping people feel heard, supported and understood? Our Patient Advice & Liaison Service (PALS) plays a vital role in ensuring that every patient, carer and family member receives the advice and support they need — and we’re looking for an enthusiastic and compassionate part-time Complaints & PALS Support Assistant to join our dedicated team. In this rewarding role, you’ll support the team in helping service users resolve their concerns quickly and effectively, liaising with staff across the Trust to ensure every voice is valued. You’ll provide a warm, empathetic response to enquiries, and help shape the patient experience by identifying themes and sharing learning across our services. You’ll bring excellent communication and organisational skills, a calm and caring approach, and the confidence to manage sensitive situations with discretion and professionalism. With strong attention to detail and a proactive attitude, you’ll thrive in a role that truly makes a difference. If you’re motivated by supporting others and want to play a key part in improving patient care, we’d love to hear from you. Apply today and help us continue to make Oxford Health a place where people feel listened to, respected and supported. Main duties of the job • Offer guidance and support to those accessing the services and signposting enquirers, providing links to internal and external services where appropriate., • Manage general enquires in a polite, sympathetic and empathetic way giving reassurance that all enquiries will be handled in confidence. This will include uploading to Ulysses system and liaising with appropriate staff., • Perform general office duties including monitoring the team email inboxes, responding to enquiries, answering the telephone, taking and recording messages accurately., • Assist the team in all administration duties relating to the day to day running of the service., • Run monthly audits on the Customer Service Ulysses system, ad hoc report requests and identify any themes and trends. Please refer to the job description attached for a comprehensive list of duties. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required. Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” We offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression • Access to tailored individual and Trust wide learning and development • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service • NHS Discount across a wide range of shops, restaurants and retailers • Competitive pension scheme • Lease car scheme • Cycle to work scheme • Employee Assistance Programme • Mental Health First Aiders • Staff accommodation (please note waiting lists apply) • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values. Person specification Knowledge Essential criteria • Able to demonstrate excellent written and verbal communication skills. Desirable criteria • GCSE in English above grade 5 Experience Essential criteria • Experience of working within a Customer Service environment and dealing with a range of customer needs. Desirable criteria • Experience of working within PALS/Complaints Service Skills Essential criteria • ECDL or equivalent experience in a range of IT packages such as word, excel, outlook and PowerPoint., • Ability to deal with conflicting demands ensuring key priorities and deadlines are met through effective time management. Desirable criteria • A level standard, NVQ 3, Diploma or equivalent

Company Description Part of the Culina Group, Great Bear is the flexible, agile ambient 3PL alternative. Great Bear is a key player in ambient 3PL with an extensive depot network and some brand new, state of the artfacilities. Great Bear is a successful business with ambitious growth aspirations and an opportunity has arisen fora confidentand enthusiastic Solutions Development Manager, specialising in transport designto join our entrepreneurial and successful team. Job Description Reporting to the Head of Solutions Development, working within the Business Development Team, you will principally be responsible for leading tender responses, analysing customer data and requirements and designing appropriate, commercially competitive, solutions. You will lead a team of Solutions Development Managers. You will need to have a commercial awareness of the UK third party logistics sector gained through an operations background. You will possess excellent analytical and IT skills essential to produce detailed operating cost models. You will be comfortable communicating at board level and presenting proposals to customers. Working hours: Monday to Friday, 40 hour week. This position is flexible on location across the Midlands/North area. Travel will be required at times. Key Duties of a Senior Solutions Development Manager: Communicate directly with customers during all stages of the tender process. Analyse customer requirements including tender documents and data. Assess business development opportunities in the context of Great Bears existing operations and provide executive summaries. Make recommendations regarding the suitability of potential new business. Plan and coordinate project and tender responses. Make recommendations regarding bid scope. Liaise with Regional Operations Directors, operations teams and specialist functions within the business throughout all phases of the tender process. Design warehouse and transport solutions taking into account industry best practice. Including: Warehouse processes; layouts; equipment; IT systems; management and admin structures. Develop and execute appropriate models to determine resources (people, equipment, property, IT, transport etc.) to feed into financial models. Manage quotes for sub-contracting any non-core services which form part of tender scope. Prepare profit and loss budgets in conjunction with finance teams. Provide detailed financial and operational comparisons for alternative solutions highlighting risk. Prepare tender response documentation and presentations. Assist with the development of company marketing materials. Maintain an up to date knowledge of developments in the industry through membership of a professional body (e.g. CILT), attending industry events and training courses. Support the development of other members of the business development team. Support the implementation of new contracts. Manage a team of up to 5-7 people. Monitor and assign projects to reflect project requirements and the skills / experience of team members. Review and evaluate technical and commercial solutions created by team members. Provide coaching for team members. Develop the teams analytical and solutions development capability. Develop the skills of team members through mentoring and training. Qualifications Successful track record working in a logistics solutions design role with commercial accountability. Personable, professional and flexible with the ability to adapt their approach to suit individual customers requirements. Ability to lead a team through the tender process and produce high quality results. Leverage support from other departments e.g. IT, operations, HR, facilities management, to ensure appropriate engagement in solutions design and the tender process. Technically proficient using advanced Microsoft Office Excel functionality (macros; pivot tables; data links; lookups; etc.) with the ability to deal with complex data management. Current and in depth understanding of commercial warehouse and transport rates and profit & loss. Confident communicating with Senior Management, Key Stakeholders and customers up to and including Board Level. A highly confident and proactive individual able to represent the company and customer. Capable of working under pressure to meet critical deadlines and complete objectives. Ability to use industry-recognised simulation and modelling tools is not essential but may be advantageous e.g. CLASS, CAST, Paragon etc. Additional Information As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Competitive holiday entitlement of 25 days plus the bank holidays. CompanyBonus We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme. Private Medical Cover This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa. Pension scheme we want colleagues to enjoy a comfortable retirementso we offer agreat contribution of 5% employee and 8% employer. Life Assurance - 4x your annual salary. Company car or car allowance - business need Wellness Via our Employee Assistance Programme,we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses. Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! TPBN1_UKTJ

Only the relevant HR representative/team and the relevant service will see the application form.

To assist in the provision of a high quality cleaning service within Council buildings. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

You will provide a cleaning service within Renfrewshire House. An SVQ Cleaning Level 1 or SVQ Customer Care Level 2 is desirable.

A passion for leisure, fitness and customer service. You'll thrive on ensuring top notch customer service, ensuring our members have everything they need and that enquiries are dealt with effectively. A natural ability to interact with all types of people, use the effective selling techniques and a

We’re proud of our award-winning service, recognised with:. Supporting service improvements through our “Find it Clean, Keep it Clean” ethos. Someone approachable, professional, and customer focused.

Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused team members to take care of our accommod

An OFSTED "Good" rated primary school in Batley require a Behaviour and Social Inclusion Worker to start as soon as possible This is a rare opportunity to work with children who may have strugglewith SEMH and the role will be centred around the well-being and development of primary-aged children.The

Full-Time / Part-Time, Term Time Only.Are you passionate about supporting the wellbeing and personal development of young people? We are currently recruiting a compassionate and dedicated Pastoral Support Worker to join a supportive school community.This is a rewarding opportunity to make a meaningf

We have an exciting opportunity for a compassionate and dedicated Youth Support Worker to join a specialist school in Oxford supporting students aged 5 to 11 with Social, Emotional, and Mental Health (SEMH) needs, many of whom also experience behavioural challenges.This role is vital in a nurturing

Childrens Support Worker Location: Essex Settings: Childrens Residential Homes Pay: From GBP15.Shifts: Long days & waking nights available About the Role We are recruiting Childrens Support Workers to work across different childrens residential homes across Essex.You will be supporting vulnerabl

School Support Worker - SEN School - Kempston.Join a welcoming SEN specialist school in Kempston as a School Support Worker and gain valuable experience supporting students with SEMH, Autism, and ADHD.This role is perfect for anyone aspiring to careers in clinical psychology, counselling, social wor

Creative Support is a not-for-profit organisation which provides high quality person-centred social care services for adults with learning disabilities, mental health needs and other support needs in Stockport and across Greater Manchester. You will support service users by providing respectful pers

Gain invaluable experience for careers in Clinical Psychology, Educational Psychology, Speech & Language Therapy, or Mental Health Services.

Autism Specific Services in Bolton. Additionally, you will coordinate and ensure the completion of staff training, maintain accurate records for invoicing and service user documentation, and collaborate professionally with families and other professionals.

Emotional Support Worker - Oxford.In this role, you will provide tailored 1:1 and small-group emotional support to students who often struggle with self-regulation, anxiety, trauma, or attachment difficulties.Offering 1:1 and small-group emotional support tailored to students with SEMH and learning

Facilitating engagement with broader support services and health appointments (where these are specified within the child’s care plan).

Full Time & Part Time hours available.In return, you will receive a competitive salary of .Additional Information: Full UK driving licence is essential.Are you seeking a new career in Social Care, with a regular monthly salary and job security?.Maybe you have worked in Social Care befo

Children's Residential Support Worker - West Sussex.Days & Waking Nights (Flexible - Full & Part-Time Hours Available).We are currently recruiting experienced and dedicated Children's Residential Support Workers to join our team supporting young people in residential care settings across Wes

A Residential school in Preston for young people with autism and LD.Looking to recruit 5/6 residential support worker positions in the next few weeks on a temporary to permanent basis.There is capacity for up to 8 young people over the 2 houses.Working on a shift pattern of long days and sleeps over

Support Worker - Children & Young People.Days, Long Days, Sleep-ins & Waking Nights - Flexible Patterns.We are currently recruiting Support Workers to work across a variety of settings throughout East Sussex, including:.Specialist and Supported Living Provisions.This is a temporary role with

Residential Care Worker (RCW) Nights Only .Starting £26,597 rising to £31,869 Progress to senior via x 2 yearly panel progression salary can rise to between £31,870 and 39,159.Join our dedicated team in providing exceptional care and support to children and young people with disabilities, pa

The ideal candidate will have previous experience working within children's services and be confident managing challenging behaviours while maintaining a safe and supportive environment.

We are a people centred service for adults with learning and physical disabilities. We have support schemes on the Wirral, Cheshire West (in the Overpool area) and provide outreach services in the wider community.

This will record things such as the service user's emotions, any interactions with colleagues/family members, conversations, food diaries and the daily routine of the service user. This ensures the safety of a young service user, as well as protecting staff. High levels of professionalism and a non-

As a Relief Extra Care Support Worker, you will have well-honed skills in positive communication and engagement, you will also demonstrate unconditional positive regard for all our service users.

Aftercare service delivered by Candidate Care Team.

Our supported living service supports people with learning disabilities, physical disabilities and additional mental health needs to access the community, have opportunities to become more independent and to enjoy the highest quality of life.

Build strong, trusting relationships with customers and partner agencies. Maintain accurate records and contribute to service outcomes. Flexible approach to working hours to meet service needs.

You will encourage service users to engage in a range of exciting social activities both within and outside their homes, developing warm and trusting relationships with service users and their families enabling them to enjoy their time at the service to the fullest. We are looking to recruit vibran