Telephone customer service jobs in EghamCreate job alerts

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Receptionist to join our team! As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards. " We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. Some of our perks : • Free Club Membership for you and your family!, • 50% Discount on food and drinks., • Discounts on Swimming, Tennis Lessons, and Personal Training., • Opportunities for Career Advancement through internal training and development., • Wagestream App : Get paid on demand !, • Access to our Benefits Suite . About you : As a Receptionist , we are looking for someone who : • Has an overall passion for customer service, • A team player, with strong communication and collaboration skills, • Ability to work in a fast-paced environment Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

We’re now looking for a dynamic After Sales Support Administrator to join our Service Team, acting as a key bridge between our UK/European sites and our HQ in Korea. This is your chance to play a pivotal role in ensuring seamless after-sales service and building lasting customer relationships. Key Responsibilities: • Deliver exceptional telephone and email support for after-sales activities, including handling customer queries and liaising with internal departments., • Ensure all customer requirements and service specifications are met accurately and efficiently., • Monitor and manage RMAs, credit control, payments, and invoicing processes., • Provide clear and timely communication with our Korean HQ to keep the Service Team fully informed., • Collaborate with the order processing team to guarantee timely replacement of products., • Manage and monitor all “KPR” activities, including delivery and repair time reporting., • Maintain and improve the CRM system, manage change requests, and implement process enhancements., • Produce and implement training for service centers as required., • Accurately prepare Service Agreements in line with SLAs, including reviewing translations and content before distribution., • Foster positive relationships with clients, customers, and colleagues, supporting ad-hoc projects when needed., • Work effectively within tight deadlines while upholding our company values of passion, integrity, honesty, and respect. Requirements: • A-Level standard education or equivalent., • Intermediate to advanced Microsoft Office skills, particularly Excel., • Minimum of 2 years’ experience in an administrative role, preferably within the CCTV or tech industry., • Strong communication skills, both verbal and written, with the ability to interact across all levels., • Willingness to travel internationally when required., • Clean driving license., • English required; additional European languages are a plus. Why Join Us? This role offers an exciting opportunity to be at the heart of our service operations, working in a collaborative, fast-paced international environment. You’ll make a real impact on our customer experience while developing your career within a forward-thinking company.

Entity: Technology Job Family Group: IT&S Group Job Description: Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fuelled by world-class insight and expertise. We’re always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. About the Role: As an Information Security Engineering Specialist at BP PLC, you will play a critical role in safeguarding our digital assets and ensuring the resilience of our information systems. You will contribute to a secure environment by applying your expertise in incident response, risk management, and security guidelines. Key Accountabilities: Vulnerability & Exposure Management * Leading efforts to identify, prioritise, and track vulnerabilities across cloud and on‑prem environments * Advising system owners, developers, and platform teams on remediation and configuration hardening and risk reduction * Providing hands‑on support to reduce risk and improve security outcomes Security Advisory & Support * Assisting technology teams in resolving exposure issues related to identity, network security, posture management, and secure configurations * Acting as a security advocate, delivering clear written and verbal communication to technical and non‑technical stakeholders * Creating and delivering training, awareness materials, and briefings to enhance security maturity * Offering excellent customer service by supporting various business units through best‑practice guidance and responsive problem‑solving Incident Response & Assurance * Leading and participating in incident investigations to identify root causes and implement effective solutions * Providing expert consulting on secure design, implementation, and operations * Contributing to the development and continuous improvement of information assurance frameworks and policies Platform Ownership * Serving as a key contact for our vulnerability management platform supporting users in effective adoption and day‑to‑day usage * Ensuring the platform is well‑configured, reliable, and used effectively across the organisation * Championing new features and capabilities to continuously improve vulnerability visibility, prioritisation, and remediation outcomes. Essential Experience and Job Requirements: * Proven experience in information security, especially in vulnerability or exposure remediation * Hands‑on experience with incident management, SIEM tools, and incident response platforms * Experience working with vulnerability management or cloud-native security tools (e.g., Qualys, Wiz, Microsoft Defender for Cloud) * Solid understanding of information assurance frameworks and compliance (ISO 27001, NIST, etc.) * Knowledge of risk management principles, including assessment and mitigation * Exceptional communication skills with the ability to translate complex topics into business‑friendly language * Customer service experience—showing empathy, active listening, and a solutions‑focused approach when supporting partners * Strong analytical and problem‑solving skills, especially during incident investigations * Effective stakeholder management and relationship‑building abilities * Cloud certifications (AWS, Azure) or security certifications (CISSP, CISM, GCIH, CCSP) are highly desirable * A degree in Computer Science, IT, Cybersecurity, or equivalent practical experience Why join us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others. We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Consulting, incident investigation and response, Incident Management, Information Assurance, Information Security, Information security behaviour change, Risk Management, Stakeholder Management, Supplier security management Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Telemarketing Executive – Sales Academy Open Days (19th & 26th March) Location: Slough Salary: Circa £25,000 per year + Commission Job Type: Full-time / Part-time opportunities available Parallel Group is a growing provider of office technology and document workflow solutions . As part of our expansion, we are launching the Parallel Sales Academy and are looking for motivated individuals to join our team as Telemarketing Executives . This role is ideal for someone who enjoys speaking with people, building relationships, and developing a career in sales. You will be speaking with businesses across the UK , introducing our solutions and booking appointments for our consultants. No extensive sales experience is required — full training will be provided through our Sales Academy . Key Responsibilities Making outbound calls to businesses nationwide Introducing our office and document management solutions Booking qualified appointments for our consultants Building positive relationships with prospective clients Recording call outcomes and maintaining lead information Salary & Benefits Salary circa £25,000 per annum plus commission Flexible working hours Full-time and part-time opportunities available Friendly and supportive team environment Full training through the Parallel Sales Academy Clear career progression opportunities Career Progression We actively promote from within. Successful candidates can progress through roles such as: Telemarketing Executive → Senior Telemarketing Executive → Business Development Manager → Account Manager / Field Sales Skills & Experience Confident communication and telephone skills Positive and proactive attitude Comfortable speaking with business customers Sales, telemarketing or customer service experience preferred (but not essential) Self-motivated and reliable Application Process To apply, please send your CV by clicking "Fast Apply" and include brief answers to the following questions: Are you comfortable speaking to businesses on the phone? What interests you about working in sales? Are you looking for full-time or part-time work? Shortlisted candidates will be invited to attend one of our Sales Academy Open Days , where you will meet the team and learn more about the role. Open days will be held in small groups of six candidates on: 19th March 26th March

Job Category: AdministrationRegion / Division: UK RegionLocation: Floor 4 Core 2, Civic OfficesWorking Hours: 37 We are looking for a committed Business Support Officer to join our Fostering Team, providing high‑quality administrative support that keeps the service running smoothly and professionally. This is a great opportunity if you thrive in a fast-paced environment, enjoy variety, and want to play a meaningful role in supporting foster carers, social workers and the wider service. This is a Fixed Term contract for up to one year. The Role As a Business Support Officer, you will provide essential administrative and customer-service support to the Fostering Team. Your responsibilities will include: • Taking accurate minutes for meetings and fostering panels (often confidential or sensitive), • Supporting the service in readiness for Ofsted inspections, • Entering and maintaining information across databases and case management systems, • Producing reports, statistics and performance information, • Handling telephone, email and face‑to‑face enquiries, • Coordinating purchase orders and processing invoices, • Booking appointments, organising meetings, and supporting training events, • Maintaining files, documentation and correspondence—including confidential material, • Providing administrative support to Fostering Panels in line with statutory requirements You will be a strong administrator who can work well under pressure, prioritise effectively and communicate with professionalism and empathy. You will need: • Experience in an administrative or customer‑focused role (Children & Families experience is desirable), • Excellent minute‑taking skills for complex and sensitive meetings, • Strong verbal and written communication skills, • Confidence handling a wide range of enquiries with empathy and professionalism, • Good organisational skills and the ability to manage your own workload, • Strong attention to detail and accuracy, • Competence with Microsoft Office (Word, Excel, PowerPoint, Outlook) and in‑house databases, • Ability to collate and present statistical information, • Awareness of Data Protection, Information Governance and Safeguarding principles, • The ability to work flexibly and as part of a team Please ensure that you download and read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement on your application. Please note : We are not able to offer sponsorship for this position. Hybrid working arrangements: Working from Civic Offices during probation period, once competent to progress hybrid working. Interview Details: Interviews will be held on 23rd April 2026 About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Our Recruitment process We anonymise applications during application & shortlisting to ensure only relevant information is considered. As part of your application, we ask that you complete a personal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience. If you apply without a detailed personal statement, it is unlikely that you will be successful. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it We are a disability confident employer and have an Armed Forces Covenant. We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however, for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria. More information can be found at ___ Should you require any support in completing the application form please contact or call the recruitment team on . Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Safeguarding Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures. Disclosure and Barring Service (DBS) at Standard/Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS ___ before submitting any information. You will need to explain any gaps in your career history within the last 5 years - this is essential for all safeguarding roles.

IMU (Investigation Management Unit) Operator Permanent Full Time Warwick Grade C (£27,204.00 - 29,859.00) Those on the redeployment register will be given prior consideration. The main purpose of the role is to assess crime records and incidents to ensure the quality of recording and linking of data for crimes and incidents is maintained at all times to check against accounting rules. Main Responsibilities: • To quality assure, link, cross reference, update and process crimes and incidents in Athena in accordance with Force Policy and the National Crime Recording Standards., • To quality assure crime/incident inputs to meet the ‘Right First Time’ ethos., • To pro-actively resolve issues of systems errors upon discovery (this includes recording, linking and misidentified nominal records)., • To assess information to identify vulnerability and risk within incidents to determine requirement for officers to be deployed., • To provide administrative support including taking telephone calls and liaising with other departments/teams., • To support front line staff upon request regarding Crime/Incident Policy for recording., • To ensure Customer Service Standards are applied to the victims of crime in accordance with Victims Charter., • To mentor and support other members of the team as required., • Accurately update, retrieve and interrogate all IT systems., • Shift working including unsociable hours, weekends and public holidays., • The duties of this role will involve exposure to disturbing / unpleasant images or tasks. Knowledge: • Good data input skills and interrogation, • Competent in the use of IT, including Microsoft packages, • Proven customer service skills, • Proven ability to communicate both orally and in written form with a wide range of people, • An understanding of the principles of crime investigation, • Knowledge of National Standard of Incident Recording/National Crime Recording Standard/Home Office Counting Rules

Sales Professionals/Self-employed Sales/Design Consultants Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. OTE £50,000 - £100,000 p.a. Ilford (Next Courses March & April 2026) Sharps Fitted Furniture, the UKs No1 Fitted Furniture Company are looking for self-employed sales professionals to join its busy sales team across the IG postcode areas working within customer homes, designing and selling the bedrooms and Home Collections of their dreams. Design skills including CAD are advantageous however not essential as full training is provided but previous customer facing sales experience/communication skills would be beneficial. We offer: • Strong brand awareness with high levels of sales generated through customer recommendations., • Excellent earning opportunity and flexible full time working., • High number of in-bound company booked appointments no cold calling., • Weekly paid commissions with realistic opportunity to convert 1 in 3 appointments., • Good communication skills & a positive attitude, • A strong desire to succeed., • Ideally previous sales experience although not essential., • A focus on exceptional customer service

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyones health journey is unique and personal to them, so were proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? • We are LLW employer, offering annual pay reviews, • 22 days holiday allowance, plus bank holidays, • Free GOLD gym membership?, • Enhanced Maternity and Paternity leave?and Pension Scheme, • Exclusive Discounts - save with Lampton Rewards and EE mobile offers, • Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers, • Sustainability Perks - cycle to work and electric car salary sacrifice scheme, • Be accountable for individual and team sales for an assigned centre and achieving a team and individual sales target on a monthly basis., • Lead and inspire the sales and customer relations teams with new customers, supporting the right choice of membership for each individual customer and servicing the needs of existing customers, looking at ways to improve retention and ensure they are getting the full use of their member benefits, • Drive all revenue streams within the centre, including casual, swim school and gym memberships etc., • Support the General Manager in the creation, implementation and review of the centres marketing and sales plan/ tactics in line with the corporate marketing and sales strategy, • Manage day to day site marketing activity and marketing budget, ensuring the effective and accessible distribution, display, and presentation of all promotional material within the centre and the surrounding areas. Ensure the marketing strategy and implementation is cascading down to all in the team., • Support the preparation of annual service plans, financial plans and statistics, • Prepare reports and key performance indicators for customer service areas, including sales performance and monthly client monitoring, • Line management of a small team of sales consultants and customer relation advisors. Responsibilities for recruitment, induction, probation review, delivering training, appraisal, development, and performance management of staff, including one-to-ones, • Maintain activity levels in all areas of telephone contacts on a daily basis, including reactive and proactive calling, follow-up calls, enquiry handling, 7 Day and 30 day calls and calls to previous membersExperience and Qualifications Required, • Proven experience as a Sales Manager, ideally with experience in the leisure industry., • Demonstrate a successful track record of managing and enhancing customer relationships and revenue, improving customer feedback, member retentions and motivating a team to achieve the business KPIs every month., • Experience in achieving performance targets and leading, motivating and supporting teams to achieve success, • Good planning and organisational skills with experience in working to deadlines to achieve positive results and achieve performance targets, • Customer-oriented mindset and experience managing customers needs, • Excellent sales and negotiation skills, • Experience working at pop-up stands / shops and traffic stopping customers Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. JBRP1_UKTJ

Will be required to support customers in a helpful, friendly, knowledgeable and efficient manner to deliver outstanding customer service. We are currently recruiting for aCustomerServiceagent and Sales Administrator to join our growing team. Responding to in-bound customer enquiries via telephone.

A leading paint manufacturer in the United Kingdom is seeking a Customer Service & Sales Administrator to enhance customer service levels and operational effectiveness. The ideal candidate will have a strong background in telephone customer service, exceptional communication skills, and the ability

Due to the ongoing growth of our client, we are recruiting a vacancy for a full-time customer service agent to join the team in their Colnbrook office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers. Job profile: Excellent interpersonal and active listening skills. Clear communication skills and a strong command of the English language. Strong attention to detail. Ability to work well in a team. Multitasking skills and good organisational abilities Listen carefully and understand customers’ circumstances and needs. Answering all customer queries/bookings via Phone, Email, and internet. Be proactive in resolution of any queries, dealing with both internal and external customers To achieve your individual daily targets as set by the Customer Service Manager. Chasing delivery reports as to keep clients informed on their deliveries. General administrative tasks. Assist with receiving and processing shipments. Help with fulfilment projects. Flexible with in the future being on call – This is on a rota basis within the team.Requirements: Confident telephone manner. Strong written, listening and verbal communication at all levels. A personable approach. Approachable, empathetic, and considerate. Working in a similar logistics type customer service would be advantageous Accurate attention to detail. A team player who can demonstrate initiative. Ability to manage own workload and meet company targets. Excellent customer service – ability to provide solutions. Computer literate. Excellent administrative and strong organisational skills. The ability to stay calm whilst under pressure. Be able to act with due care, skill and diligence. Benefits: Salary: between £26,000 to £29,000.00 per year depending on experience. 25 days holiday per annum, plus bank holidays + 2 days off over Christmas Free Parking Company pension scheme Personal development programme Bupa Listening Ear Full time position Hours - weekly shift patterns rotated We look forward to receiving your CV in relation to this position

Customer Service Specialist – Hybrid Working Outline: This is great opportunity to work for a well-regarded company in the medical industry in a Customer Service Specialist role. Supporting business activities across a range of departments, speaking with customers within the NHS and Private healthcare sectors. This role offers hybrid working with 3 days a week in the office, but these do not need to be fixed to certain days per week. The Company: • An international company that offers fantastic career opportunities in a highly rewarding sector., • They’re highly regarded by both customers and employees, known as a great place to work., • The business is respected across the globe and have many award-winning products in the portfolio. Package: • Basic salary: Up to £30k, • 25 days annual leave plus bank holidays, • Bonus scheme, • Pension scheme, • Private healthcare, • Wellness and rewards scheme The Role: • This is a hybrid role, working from the office in the Slough area in a Customer Service Specialist role., • Customers are NHS and Private healthcare customers across the UK, and you will be speaking to people of various levels within those organisations and Trusts, • As part of the role you will be responsible for the co-ordination of product demonstration, liaising with the sales team and the service team to ensure the smooth running of all demonstrations including arrangement of transport to and from the demos., • You will also ordering of stock for marketing purposes, along with demo consumables., • In this tole you will be responsible for complaint handling, along with managing resolution and providing feedback for service improvements., • As part of this role, you will carry out administration for customer maintenance contracts, including contract renewal quotations, • You will cover the telephone for other areas of the business, and support the business needs as required. The Ideal Person: • This role is suited to anyone with a similar working background, certainly having worked in a customer focused administration role previously!, • You could've worked across various industries or sectors, and roles within those, but you will need some good office-based administration experience., • It’s essential that you have strong IT skills, with MS Office packages such as Word and Excel, but also with other CRM, ERP or SAP kinds of software., • Excellent communication skills are vital, written and verbal, along with a good telephone manner and presence on online meetings., • You’ll need an outgoing and personable manner with excellent people skills as you’ll be engaging with lots of internal and external stakeholders every working day., • Experience working with sensitive information is beneficial, but not essential., • It's essential you have excellent written English and attention to detail as accurate record keeping is vital., • The ideal person lives a commutable distance of Slough!, • Right to work in the UK essential – no sponsorship available (sorry), • You be able to work a minimum of 3 days per week in the Slough office, and this must be flexible days per week (for both parties) due assisting with business needs / cover etc. If the above is of interest to you and you fit with the Ideal Person section, then please get in touch with us and we can discuss the role in more detail

Job Title: Assistant Branch Manager Salary: £35,000 - £38,000 (DOE) Working Hours: Monday - Thursday: 7:00am - 4:30pm Friday: 7:00am - 4:00pm Saturday: 7:30am - 10:30am About the Role We are looking for an Assistant Branch Manager to support the Branch Manager in the day-to-day running of our clients Feltham branch. You will help deliver excellent customer service, drive sales, and ensure the branch operates efficiently. In the Branch Manager’s absence, you will take responsibility for managing the branch and supporting the team. Key Responsibilities • Support the Branch Manager with the daily operations of the branch, • Provide knowledgeable, friendly, and dependable service to customers, • Build strong relationships with customers to understand their requirements and recommend suitable products, • Identify sales opportunities and offer advice and solutions, • Ensure all sales paperwork and processes follow company policies, • Maintain a clean, organised, and well-merchandised counter area, • Liaise with suppliers, other branches, and departments when required, • Assist with stock control, stock-taking, and ordering products, • Help maintain a safe, tidy working environment in line with Health & Safety guidelines, • Work closely with colleagues to ensure the branch runs efficiently and customer expectations are exceeded Key Relationships • Branch Manager, • Branch team and colleagues, • Customers, • Suppliers Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview

Position Overview To provide a comprehensive and efficient administrative service to the Food & Beverage team To manage the office environment providing an exceptional guest and colleague experience, by maintaining office essentials, coordinating administrative duties and anticipating customer needs in a professional manner ensuring a seamless service experience What you'll get: Competitive salary plus excellent Service charge Complimentary nights with breakfast within Dorchester Collection 50% F&B discount at selected restaurants at The Dorchester and Coworth Park Very generous Employee Introductory Scheme offered Team members' awards and incentives schemes Contributory pension scheme entitlement from date of commencement Life assurance cover for all team members Uniform laundered complimentary Complimentary meals whilst on duty at our team members' restaurants Complimentary Internet at allocated computers in team areas Cycle to work scheme Occupational Health, including subsidized massage treatments and health clinics Complimentary Eye Test for VDU users What you'll do: F&BAdministration Typing and sending all F&B departments related correspondence, menus etc. including those relating to some restaurant enquiries and confirmations Compose letters on behalf of the F&B team in line with Coworth Park standards Type special menus for groups, promotions etc. and other menus as required Operate and manage the computer system according to office procedures, filing documents in a logical and easily accessible system Maintain an up to date filing system and accurate trace system Manage office supplies and hotel collateral, ensuring enough stationery is available and stocked Sort, date stamp, distribute and collate post for F&B team and frank all outgoing mail Answer the telephone within three rings in a friendly, courteous and efficient manner, providing accurate information to the caller Meet and greet visitors, create a warm welcome, conduct show rounds and deal with all enquiries professionally Assist in research for promotions, projects and competitors analysis etc. Attend meetings and take minutes as required. Ensure office, kitchen and reception areas are kept tidy and clean at all times Receive and coordinate pick up of deliveries Coordinate meeting room diary and ensure meeting room is set up accordingly Restaurant Reservations Take reservations and accurately record any special requirements, payment and contact details Confirm reservations both verbally and in writing ensuring special requirements are referred to Respond to all external and internal F&B enquiries (via email or website) within 24 hours Ensure timely and efficient internal communication on all details to a reservation e.g. menu and wine choice, final number of guests, menu/place card requirements etc. to relevant departments Health & Safety Comply with all statutory and company health and safety, fire, bomb and security regulations Ensure job required certificates are kept up to date Flexibility Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required You may on occasion be required to adjust your hours of work to cover the business needs What you'll bring: Hospitality background Previous experience within an operational role Strong administration skills with office management experience Proficient in MS Office Previous experience in Opera and Delphi Knowledge of food & beverage Excellent written and spoken English Good organisational skills Can work to deadlines within a pressurised environment Takes initiative Immaculate presentation Ability to prioritise work load Team player Experience of taking minutes at meetings Self-starter We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at TPBN1_UKCT

Senior Sales Negotiator Our client who are a well-established independent Estate Agency in South Bucks who are seeking a motivated and dynamic Senior Sales Negotiator to join their team. In this role, you will be responsible for facilitating the sale of residential properties, ensuring a seamless experience for both clients and customers. Your exceptional communication skills and strong organisational abilities will be key in managing client relationships and navigating the property market effectively. Some responsibilities, but not limited: Registering new applicants and deal with enquiries via face to face, telephone or email. Engage with clients to understand their property needs and preferences. Conduct viewings of properties, providing detailed information to potential buyers. Maintain accurate records of client interactions, property listings, and transactions. Collaborate with other team members to ensure efficient operations within the office. Stay updated on market trends, property values, and local regulations. Provide administrative support as needed, and ensuring all procedures are carried out in line with company legislation guidelines Experience 1 year experience within Estate Agency Exceptional communication skills, both verbal and written, with the ability to build rapport with clients. Well presented with a positive attitude. Willingness to exceed expectations through great customer service skills Honest and trustworthy A full clean driving licence. For further details, apply or call Warren at AMR in strict confidence TPBN1_UKTJ

Freightserve recruitment are looking for an Import Air Operator for a well-established Freight Forwarder based in the Heathrow area. Duties:- * Prepare and process all necessary documentation for importing goods via Airfreight. * Completing all Airfreight Import CDS customs entries * Serve as the primary point of contact for clients and customers regarding imported shipments, providing them with shipment status updates, addressing enquiries and concerns and ensuring high levels of customer satisfaction. * Monitor the movement of imported freight from the point of origin to its final destination, tracking shipment statuses and providing regular updates to clients and stakeholders. * Liaising with overseas office / agents Experience Required:- * Start-to finish Import experience with knowledge of import documentation and procedures * Excellent Communication and customer service skills - you will be required to communicate with clients and suppliers over email and telephone * Attention to detail and strong organizational skills * Ability to work under pressure and meet tight deadlines * Strong problem-solving skills * Capability to work independently and as part of a team Working hours are Monday - Friday 9-5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

This role is Hybrid based in the Datchet/Slough, please check that you can commute in advance of application. There will be supplied buses running from Slough Train station and Datchet high street. We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls. The role will deal with a wide range of customer service calls. Cactus Search are currently in partnership with an amazing client who are offering you the following: Salary - £26k Hybrid – 2 days per week in the office - 3 from home 2 Weeks onsite training to start with Key Responsibilities: Contact centre experience required. Support customer enquiries by telephone or electronically via internal Contact Centre Solution and CRM systems Manage all direct customer Interactions Handle and respond efficiently to all general and order specific direct customer enquiries Support customers with order status updates and delivery tracking queries Effectively manage calls, enquiries, orders, complaints, returns and log all details of actions taken within CRM system to support case management Manage customer complaints and escalate it to the right stakeholders to support resolutions Provide feedback on the efficiency of the customer service process and areas of improvementKey Skills Required: Previous experience within a Customer Service position is essential Knowledge of CRM systems A self-motivated, passionate, and enthusiastic approach to work Outstanding verbal communication skills Professional and empathetic approach to resolving issues Decent I.T skills Excellent time management

A leading UK fitted furniture company is seeking sales professionals to join its team The Role Attend company-booked, in-home appointments (no cold calling) Carry out site surveys and customer consultations Design and sell bespoke fitted furniture solutions Use CAD-based software to create room designs Deliver excellent customer service Full training is provided; previous sales or customer-facing experience is beneficial. What’s on Offer High volume of inbound, company-booked appointments Excellent earning potential (£50,000–£100,000 OTE) Weekly paid commission Flexible full-time working Full sample kit provided Requirements Strong communication skills and a positive attitude Valid UK driving licence and own reliable vehicle (business insured) Own telephone and laptop Flexibility to work evenings and weekends Comfortable working self-employed, commission-only Work Location: In person

This role is a 30 Hour Contract Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 22 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself. TPBN1_UKTJ

Pear Recruitment – Property Manager – West Drayton Salary - £30,000 – £35,000 Monday – Friday – 9am – 5.30pm Full licence and car required An award-winning independent estate and letting agents is currently looking for self-motivated and talented Property Manager who can contribute to their team looking after a portfolio of properties. Responsibilities involve all aspects of property management for example dealing with general enquiries and maintenance bookings, deposits and issues. The ideal candidate will be a well presented, dynamic and target driven individual. Candidates must be results focussed, self-motivated and someone who can provide exceptional customer service. Previous property management experience of around 1 year is essential along with good local knowledge and the ability to multitask and work in a fast-paced environment. As a Property Manager, you will be responsible for: • Co-ordinating the department’s work on a weekly and daily basis, • Bring on new contractors., • Manage contractor relationships., • Manage own property portfolio: - including referencing, moves ins, jobs, updating landlords, property inspections etc., • Ensuring Property Management software systems are kept up to date., • Ensuring landlords’ and tenants are kept informed., • Ensuring all regulatory requirements (GSC, Deposit registrations etc.) are met., • The first port of call for serious tenant/property management issues Requirements: • Ability to handle and resolve Customer complaints., • Well organised and an excellent multitasker, • Great customer service attitude, • Good understanding of plumbing, electrical, boiler, handyman etc. issues, • Ability to review quotes, pick out anything overpriced or padded. If you are interested in this Property Manager role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion. - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information. Due to the number of applications we receive, we are unfortunately unable to respond to each applicant individually. If you do not hear from us within 7 days, you may assume you have not been selected at this time - but please do apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment. Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client

Freightserve recruitment are looking for a Courier Express Manager for a well-established Freight Forwarder based in the Heathrow area. Daily Duties and Responsibilities:- · Managerial responsibility for customer service delivery to Express and Courier department Client base · Management of Express / Courier Customer Service Teams, including staff development and resource planning · Managing up to 20 staff. · Follow up and resolve any negative feedback re operational issues / customer service concerns raised by the customer · Responsibility for Gross Profit analysis, and Sales Invoicing / Job costing accuracy · To promote business development, ensuring all opportunities from existing business is followed up through telephone sales, prospect sales site visits and quotations. · Contribute to ongoing operational development and cost saving measures · Identify areas of operational improvement by reviewing processes regularly. · Keep up to date with Express / Time Critical and Courier market trends, and industry news. · Establish, Manage and Maintain Internal and External Relationships. · To ensure internal processes and client’s operational requirements are fully documented within SOPs. · Managing Implementation for new business · Training for new staff on operational and account procedures · Ensure all HMRC entry regulations are met, through self-auditing of Import entries Skills required:- · Must have customs knowledge of Imports and Exports · AOG / Time critical knowledge would be an advantage Working hours are; Monday-Friday 9am - 5.30pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Due to the ongoing growth of the clients business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers. Duties Include: • Excellent interpersonal and active listening skills., • Clear communication skills and a strong command of the English language., • Strong attention to detail., • Ability to work well in a team., • Multitasking skills and good organisational abilities., • Answering all customer queries/bookings via Phone, Email, and internet., • Be proactive in resolution of any queries, dealing with both internal and external customers, • To achieve your individual daily targets as set by the Customer Service Manager., • Chasing delivery reports as to keep clients informed on their deliveries., • General administrative tasks., • Assist with receiving and processing shipments., • Flexible with in the future being on call (once trained up) – This is on a rota basis within the team. Key Skills: • Confident telephone manner., • Strong written, listening and verbal communication at all levels., • A personable approach., • Approachable, empathetic, and considerate., • Working in a similar logistics type customer service would be advantageous, • Accurate attention to detail., • A team player who can demonstrate initiative., • Ability to manage own workload and meet company targets., • Excellent customer service – ability to provide solutions., • Computer literate., • Excellent administrative and strong organisational skills., • Benefits:, • Salary: up to to £30, • 25 days holiday per annum, plus bank holidays., • Full time position Hours - weekly shift patterns rotate on the below: 07:30-16:30 08:00-17:00 08:30-17:30 09:00-18:00 09:30-18:30 10:00-19:00 10:30-19:30

Freightserve recruitment are looking for a Freight Coordinator for a busy well-established niche Freight Forwarder based in the Feltham, Middlesex area. The position is to provide the effective delivery of valuable cargo consignments for clients and provide excellent customer service. The role will be dealing with all Export and Import shipments from start to finish within Airfreight, Roadfreight, Seafreight and Courier. Y Duties:- • Coordinating worldwide multimodal exports and imports (Air, Road, Sea and Courier), • Managing bookings, collections, transport, and liaising with overseas agents/customers, • Preparing and processing shipping documentation, • Submitting import & export customs entries, • Building strong relationships with customers, suppliers, and partners to deliver excellent service, • Providing quotations, pricing jobs, and raising invoices accurately, • Handling multiple shipments simultaneously and communicating effectively at all times Experience Needed:- • Imports or exports (or both) within the freight forwarding industry, • Excellent customer service skills with a professional telephone manner, • Highly organised, detail-oriented, and able to work to strict deadlines, • Ability to thrive in a fast-paced, time-critical environment Benefits:- • Annual and Performance bonuses, • Additional payments (on call once trained), • Career progression opportunities within a growing business Hours are Monday to Friday 9am - 5.30pm, once fully trained there will be an on call rota 1 in 5 / 6 weekends (from home) - paid as overtime and also have the Monday off As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Our client close to Heathrow is looking for an Express/Time Critical Co-ordinator to work 4on 4off 7am to 7pm Purpose: Co-ordination of Express department Responsibility for invoicing & profitability Communicating with customers/ suppliers Core Capabilities: 1.Excellent communication and organisational skills. 2.A mature and professional manner. 3.Confidence with a computer including excel, CRM database and BoxTop. 4. Enjoy working with customers and building relationships. Must be able to work well within a target driven environment Key Tasks/Responsibilities, 5. Day to Day responsibility for customer service delivery to Express Clients, 6. Order processing from start to finish including but not limited to Boxtop creation, warehouse pick, tie up of paperwork, customer system KPI management, 7. Follow up and resolve all any operational issues / customer service concerns raised by the customer, 8. Manage and maintain customer KPI expectations with regional depots, 9. To promote business development, ensuring all opportunities from existing business are followed up through telephone sales, prospect follow up and quotations., 10. Research client operational history past and present, visit their website to gain knowledge of products and any developments, 11. Contribute to ongoing operational development and cost saving measures, 12. Keep up to date with Market trends, Company products, services and news., 13. Establish, Manage and Maintain Internal and External Relationships., 14. Import and export jobs start to finish including clearance. The hours are 4on 4off 7am to 7pm Salary £35K to £38K depending on experience * We are only able to accept applications from candidates with previous experience for this role. If you do not hear from us your application has been unsuccessful. TPBN1_UKTJ

Location: Chertsey, Surrey Contract Type: Permanent Salary: £24,000 – £30,000 Basic (depending on experience) + £4k Shift Allowance Job Type: Full time, Shift patterns will vary between 8.00am–8.00pm or 8.00pm–8.00am Monday to Friday with 2 hours break. Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands. Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join our 24x7 Support Team. Joining this technically strong, fun and dynamic team, you will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges. This role is based at our Head Office in Chertsey (Surrey) but may also involve secondments to client sites, so availability to travel to London and other client locations is required. The role includes shift patterns to cover our 24x7 helpdesk. The shift pattern is planned as a block of 4 days or 4 nights of work, followed by a block of 4 days of rest, alternating every two blocks between day and night shifts. A shift is 8.00am–8.00pm or 8.00pm–8.00am. Essential Requirements 1 to 2 years of professional experience in a similar role OR a recent College / University graduate looking for a great first step on the career ladder within IT Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc Some experience using a Ticketing system / working to SLA’s will be advantageous Great communication skills (in person and via telephone) – excellent written and spoken English is essential Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments The successful candidate will be a punctual and thorough worker, with astute attention to detail Any IT qualifications will be an advantage but not essential Valid UK driving licence is essential Benefits 4% Employer Pension Contribution Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Electric Vehicle (EV) Salary Sacrifice Scheme Private Medical Insurance (applicable after 5 years’ service) Learning and Development Programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast Available (8am – 9am Mon to Fri) Complimentary Tea/Coffee and Fresh Fruit Available All-day Fully Stocked Soft Drinks/Beer/Wine Fridge for Friday After Work Drinks Discounted Corporate Gym Membership Cycle to Work Scheme Shower Facilities Free Private Car Park Staff Break Out Room with Pool Table Modern, Open Plan, Office Environment Regular Company-Funded Social Events Company-Funded (Voluntary) Participation in our Charity Events Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status. Krome Technologies is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Krome Technologies protects personal information online, please see the Krome Technologies Privacy Policy. You may have experience in the following: First Line Support Engineer, IT Support Technician, Service Desk Analyst, Helpdesk Analyst, Technical Support Engineer, 1st Line Support Technician, IT Service Desk Engineer, MSP Support Engineer, IT Support Analyst, Infrastructure Support Technician. REF-(Apply online only)

Company Overview: Our client are an award-winning leader in the car and van leasing industry. Thier continued growth and success is driven by strong values of honesty, hard work, and integrity, alongside high-performing individuals and premium customer service. Position Overview: If you have developed a successful sales track record, this is your opportunity to turn a healthy pipeline of inbound leads and existing customers into successful deals with private individuals and businesses. There is no cold calling; a strong telephone manner and a highly organised work ethic are essential to drive new deals and achieve uncapped commission potential. Key Responsibilities: • Develop and maintain relationships with inbound leads and existing customers., • Understand customers' current leasing needs and future plans., • Provide cost-effective solutions using the bespoke fleet management system., • Deliver strong and confident telephone interactions, asking the right questions and confirming your understanding of customer needs., • Collaborate with colleagues to create leasing solutions and maintain premium customer service., • Manage all necessary administration elements, including order details, finances, delivery, and other timescales. Requirements: • Proven sales experience, preferably in the automotive sector; leasing experience is a bonus., • Strong telephone manner and excellent communication skills., • Highly organised with great attention to detail., • Ability to juggle priorities and maintain a high level of customer service., • Ability to work collaboratively with colleagues in other departments. Benefits: • Uncapped commission potential., • 24 days' holiday (plus bank holidays), increasing with service to a maximum of 30 days., • Stakeholder pension., • Optional healthcare., • Car salary sacrifice scheme., • Amazing team-building events., • Beautiful offices near train station and close to shops., • Comprehensive training and development opportunities

Our client, a global logistics leader specialising in air freight, ocean freight, customs brokerage, transport, warehousing, and e‑commerce solutions, is seeking an experienced Express / Time‑Critical Coordinator to join their dynamic team based in the London Heathrow area. On Offer: * An exciting opportunity to join a market‑leading freight forwarding and supply chain management specialist * 4 on 4 off day shift pattern, Working Hours - 7am – 7pm * Salary up to £40k, dependent on experience. Main Purpose of the Express / Time‑Critical Coordinator: Reporting to the Express Manager, the express Time Critical Coordinator will be responsible for the co-ordination of shipments within the Express department and have responsibility for invoicing & profitability. Duties and Responsibilities of the Express / Time‑Critical Coordinator: * Day to Day responsibility for customer service delivery to Express Clients * Order processing from start to finish including but not limited to Boxtop creation, warehouse pick, tie up of paperwork, customer system KPI management * Follow up and resolve all any operational issues / customer service concerns raised by the customer * Manage and maintain customer KPI expectations with regional depots * To promote business development, ensuring all opportunities from existing business are followed up through telephone sales, prospect follow up and quotations. * Research client operational history past and present, visit their website to gain knowledge of products and any developments * Contribute to ongoing operational development and cost saving measures * Keep up to date with Market trends, company products, services and news. * Establish, manage and maintain Internal and External Relationships. * Import and export jobs start to finish including clearance. To Be Considered: * Proven air freight forwarding experience ideally with AOG or other time critical logistics operations * Experience with customs clearance * Excellent communication and organisational skills. * A mature and professional manner. * Confidence with a computer including excel, CRM database and BoxTop. * Enjoy working with customers and building relationships. * Must be able to work well within a target driven environment. For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

First Line Technical Support Engineer Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands. Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters, both remotely and face to face with our clients. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges. This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is required. Essential requirements: 1 to 2 years of professional experience in a similar role Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Azure, Exchange / Office 365, Antivirus software etc Some experience using a Ticketing system / working to SLA’s will be advantageous Great communication skills (in person and via telephone) - excellent written and spoken English is essential Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments The successful candidate will be a punctual and thorough worker, with astute attention to detail Any IT qualifications will be an advantage but not essential Valid UK driving licence is essential Shift Work will vary between 8.00am – 8.00pm Monday to Friday with one hour for lunch. The shift pattern varies between 8am – 4pm, 9am – 5pm, 10am – 6pm, 12pm – 8pm. You may be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome’s HQ in Chertsey (Surrey). However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package £24,000 - £30,000 Basic (depending on experience) Benefits 4% Employer Pension Contribution Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service) Employee Assistance Programme Electric Vehicle (EV) Salary Sacrifice Scheme Private Medical Insurance (applicable after 5 years’ service) Learning and Development Programme, aimed to support Career Progression Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards) Long Service Recognition Awards for 5, 10, 15 years+ Complimentary Breakfast Available (8am – 9am Mon to Fri) Complimentary Tea/Coffee and Fresh Fruit Available All-day Fully Stocked Soft Drinks/Beer/Wine Fridge for Friday After Work Drinks Discounted Corporate Gym Membership Cycle to Work Scheme Shower Facilities Free Private Car Park Staff Break Out Room with Pool Table Modern, Open Plan, Office Environment Regular Company-Funded Social Events Company-Funded (Voluntary) Participation in our Charity Events Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status. Krome Technologies is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Krome Technologies protects personal information online, please see the Krome Technologies Privacy Policy on our website. You may have experience of the following: IT Support Engineer, Service Desk Analyst, Helpdesk Technician, 1st Line Support Technician, Technical Support Analyst, IT Service Desk Engineer, IT Support Technician, IT Helpdesk Analyst, Desktop Support Technician. REF-(Apply online only)

Credit Controller - 6-Month Fixed Term Contract Chertsey £31,000 pro rata Are you an experienced Credit Controller who thrives on delivering results, building strong relationships and improving processes? This is a fantastic opportunity to join a forward-thinking organisation at an exciting stage of growth and transformation. In this role, you will play a vital part in managing customer credit, maximising cash collection, and supporting the delivery of excellent customer service across the business. You will also gain exposure to new systems and evolving processes launching in April 2026, offering valuable experience in a dynamic environment. We are looking for someone curious, proactive and confident in challenging the status quo-someone who enjoys solving problems and making a measurable difference. Key Responsibilities: Resolve outstanding account queries directly with customers Proactively chase debt via telephone and email, issuing letters before action where required Reconcile customer accounts and manage unallocated payments Send statements, copy invoices and dunning communications Upload invoices to customer portals and produce consolidated invoices when needed Carry out credit checks for new and existing customers for approval Release held orders within core systems and monitor daily Process refunds and prepare legal documentation where necessary Maintain accurate Direct Debit mandates and customer records Provide team cover and support wider Credit Control activities Cash posting, month-end activities and reporting accuracy Inbox management and customer correspondence Manual credit/debit adjustments and ad-hoc Credit Control tasks Skills & Experience: Proven experience in a similar Credit Control role within a commercial environment Strong numerical, analytical and problem-solving abilities Confident communicator with excellent telephone and written skills High attention to detail with strong organisation and time management Ability to prioritise, multitask and work effectively under pressure Proficient in Microsoft Office; experience with Oracle and ServiceNow desirable Minimum GCSE Mathematics grade 4-6 (or equivalent)

Warm, approachable, and customer‑focused.

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important.The variety of

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Working alongside our cleaning and facilities teams to keep environments safe and hygienic for every client and customer. Part of Compass Group

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences

Employee of the Month' rewards and Long Service Awards'.

As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers. Working alongside our cleaning and facilities teams to keep environments safe and hygienic for every client and customer.

Employee of the Month' rewards and Long Service Awards'.

Type: Full-time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Venue Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're seeking reliable, detail-oriented team members to keep our holiday park facilities shining.If you t

Employee of the Month' rewards and Long Service Awards'.

Position: Accommodation Cleaner.Type: Part-Time / Seasonal - working Mondays and Fridays.Join our One Great Team here at Haven as an Accommodation Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.We're looking for reliable, detail-focused tea

A genuine passion for health, wellness and customer service. Maintain a professional demeanour and uphold the club's reputation for excellent customer service. If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we wan

Delivering an exceptional customer service to all customers. We’re looking for people who want to build a career, not just find a job - individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and con