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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍UK Remote | 💰£28,050 - £34,000 + | ✨ ⭐Our Vulnerability, Inclusion, Accessibility & Bereavement team We’re looking for people with strong Vulnerable Customer experience to join our amazing 'Life Events' team. Who will be offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. We are looking for a person with previous experience in Bereavements processes in financial services, with excellent communication skills to support people going through grief, and an ability to work with people of all levels and backgrounds. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers. 🔑You’ll play a key role as you; • Communicate directly with next of kin and third parties following the disclosure of a bereavement, disclosure of a terminal illness, via email, chat and calls., • Manage bereavements and third party access cases; Taking ownership by supporting our customers with formal and informal third party access such as Power of Attorney., • Support our customers who are currently in custody/incarcerated., • Deal with internal escalations and work closely with other domains in customer operations., • Communicate with the leadership team to share opportunities, identify risks and concerns and provide feedback that aims to proactively improve the support we offer to our customers., • Meet targets while receiving and providing continuous feedback. 🤩 We’d love to hear from you if; • You have previous experience supporting customers dealing with grief. Bereavements or major/significant life events experience is essential., • You should be able to demonstrate a strong track record of working with vulnerable customers or possess a robust understanding of bereavement support within the financial sector., • You have experience in managing probate-related disclosures and enquiries, • You’re an excellent communicator talking on the telephone The ability to take and make calls is an essential requirement for this role. 🙌What’s in it for you 💰£28,050 - £34,000 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application question review, • A 30 minute call with our recruiter, • A Role Specific Interview with two of our Team Managers (1 hour) Our average process takes around 2 weeks but we will always work around your availability. 🧭 Logistics This role will be fully remote in the UK (You must be permanently based in the UK for this role). The start date for this role will be Monday 10th November 2025. Training will be Monday to Friday 09:00-17:30 for 10 weeks and this will be carried out remotely (please note that holidays and appointments are not allowed during the first 5 weeks) Shifts will be Monday to Friday between 8am - 8pm inc bank holidays (37.5 hours) #LI-REMOTE/CB Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

We’re currently seeking an experienced professional to join our team in the role of Business Client Service Specialist. You’ll support with all servicing activities for our Commercial customers in contact with Business Client Services. You’ll be responsible for delivering a professional service that helps our customers solve their queries, over the telephone and via digital channels. As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you’ll: • Support our Commercial Banking customers with their everyday banking queries over the telephone - building strong relationships through taking end-to-end ownership of requests and consistently delivering an excellent service, • Deliver our customer centric approach, through the embracing of technology and demonstrations of digital servicing solutions, • Identify potentially vulnerable customers and, record data accurately ensuring that an appropriate service or solution is offered, • Actively support process improvements, raising ideas through the correct channels, • Ensure all applicable operational risk HSBC’s standards and policies are adhered to - reporting any breaches in accordance with local procedures and confidently manage financial crime by identifying, assessing, accepting, monitoring, escalating, and mitigating risk To be successful in this role you should meet the following requirements: • Enjoy building relationships and rapport, with excellent verbal communication skills, and able to identify new opportunities for growth within the business, • Apply problem-solving skills, with the ability to think on your feet and create solutions for our customers - showing willingness to take ownership of all customer interactions, • Be a team player that is happy to collaborate and deliver on common goals, able to show independent enthusiasm to grow, succeed, and learn, • Use your forward-thinking, progressive mindset with the ability to adapt to change positively, • Demonstrate role model behaviours and organisational values, setting the standard for others When & where you’ll work: With a starting salary of 27,200 GBP, this is a full-time position working 35 hours per week, 5 days out of 6, between the hours of 8am to 8pm Monday to Friday and 8am to 2pm on Saturday. We operate a hybrid working environment, which means you will work at our office in Leicester and then some of your time remotely from home. To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you’ll need to have a home Broadband connection with a minimum speed of 10MPS.

One of the top UK retailers is currently expanding its customer service team! They are looking for Hebrew speakers to join their international team at their brand new contact centre. You will be responsible for delivering outstanding customer service across the Hebrew and English-speaking markets. This is a full time role (36 hours per week), on a hybrid basis (minimum 1 day a week in the office). Shifts: • Sunday to Thursday 6am – 2pm, • Sunday to Thursday 7am – 3pm, • Sunday 10am – 6pm & Monday to Thursday 11am – 7pm, • Sunday 10am – 6pm & Monday to Thursday 12pm – 8pm Your responsibilities will include: • Answering emails, chats and telephone calls in Hebrew as well as English, • Resolving customer enquiries regarding online orders, • Being the first line of support and maintaining a great relationship with customers About you: You will be a customer-oriented individual and have superb problem-solving skills, as well as excellent Hebrew language skills (written and spoken). This is an exciting opportunity to work for a leading UK retailer, where you will be able to develop your skills within a growing and energetic multilingual team! Profile: • Required to be fluent in Hebrew and English, both written and spoken, • Previous experience as a Customer Service Advisor, Customer Service Representative, Client Service Executive, Customer Care Coordinator or Customer Support Agent desired, • Possess a professional, helpful and friendly telephone manner, • Demonstrated interpersonal skills and the ability to work as part of a team and independently, • Strong communication skills, able to work in a fast-paced environment To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.

Job Title: Recruitment Franchisee. (Self-Employed) Location:Remote Home Based (Work from anywhere in the UK.) Reward: Realistic, Year 1 earnings of £50K increasing too £75K in year 2, and year 3 of £85K+. Timing: June 2025 Start. Rayner Personnel are seeking Franchise Recruitment Directors with a hunger for success and a taste for the high life. If you've got a background as a Mortgage Adviser or in telephone sales, especially recruitment, then this opportunity is tailor-made for you. Becoming a Rayner Franchise owner, will give you the freedom to run your own business from home, set your own hours, and work the way you want. while maximising your earning potential, We offer unrivalled opportunities: Rayner Personnel have established clients in place, with jobs to fill immediately, and we are looking for hungry Sales Professionals that can deliver a customer centric service to the UK’S largest financial services providers. About Us: Rayner Personnel is one of the UK’s leading Talent Partners in the Property and Financial Services sectors and was established over 10 years ago. We are a team of over 30 Recruitment professionals that specialise in connecting exceptional talent with industry leading businesses and providing tailored recruitment solutions. The Role: As a Self-Employed Recruitment Director, you’ll have the autonomy to build and grow your own business, with the full support of Rayner Personnel and as part of our established brand which provides you with the full support of a team of dedicated Recruitment professionals who are committed to your success. You’ll focus on developing client relationships, sourcing top talent, and delivering exceptional recruitment services in the Financial Services sector. What We Offer: • Uncapped Earning Potential: You keep half of everything you bill, with no limits and no catches., • Established Brand Support: Leverage the reputation and tools of a leading recruitment business., • Flexibility: Work from anywhere and manage your own schedule., • Training and Development: Access to ongoing training, mentorship, and industry resources., • Collaboration: Be part of a supportive network of over 30 experienced recruitment professionals. What We’re Looking For: • Proven experience in direct telephone sales of a tangible service or product., • Self-motivated with an entrepreneurial mindset., • Strong business development and client management skills., • Excellent communication and relationship-building abilities., • A passion for helping businesses and candidates succeed., • Money hungry with a desire to create your own future success. Ready to Take Control of Your Career? Join us as a Self-Employed Recruitment Consultant and unlock your potential to shape your future while benefiting from the support of trusted industry professionals. Want to know more? Click apply now or feel free to give Darren Robins a call on 020-3989-9455 for a confidential chat and to learn more about this amazing opportunity !

The Company A successful business whose product is as great as their customer service! Based in Aylesbury, but offering hybrid working, we have a great opportunity for an enthusiastic customer service specialist to join them on a full time, permanent basis. Offering hybrid working with one day per week in the office (Wednesday) if local, or fully remote if further away. Ideally looking to start on 13 May 2025. The Role You will be the first point of contact for all incoming enquiries on the phone and via email. Providing an answer at first touch or escalating if needed, all whilst delivering the highest level of service ensuring the brand reputation is upheld. • Answer calls within set SLA's., • Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies., • Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications., • Objection handling including but not limited to; policy cancellations, premium increases, claims decisions., • Deal with enquiries on phone and email, including renewals and claim enquiries., • Update customer details online., • Ensure enquiries are dealt with in set SLA's. About You We are looking for customer focussed individuals who are passionate about the customer experience. • Customer retentions OR sales experience - essential., • Excellent telephone manner., • Able to manage multiple enquiries., • Can think on your feet and problem solve., • Able to listen and negotiate to provide a solution., • Have empathy when dealing with difficult calls. Other • Mon - Fri, 36 hours per week on a shift pattern between 9am - 6pm., • £23,700 - £25,000 basic salary plus realistic OTE of £30k., • Generous benefits package.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Veeva’s European Business Consulting Group is a priority growth area for Veeva. It offers a differentiated consulting service in Life Sciences with a compelling value proposition - building on Veeva’s position as the digital partner of choice for 85% of the top 20 Pharmaceutical companies. As a Senior Consultant, you will manage complex and novel consulting projects for Veeva customers – managing teams and planning, organizing, and tracking all aspects of delivery. You will analyze complex problems, build insightful solutions, and develop close working relationships with customers to deliver demonstrable, sustainable value at the forefront of digital and commercial innovation. Opportunities are available across Europe for this role as this is a remote position. There is no work location requirement if a candidate is in proximity to an airport and able to meet travel requirements. Qualified candidates must be legally authorized to be employed in the EU (for EU locations) and the UK (for UK-based candidates). \n What You’ll Do • As a Senior Consultant, you will be expected to:, • Lead complex projects as the operational face of the Veeva Business Consulting team, with responsibility for planning, organizing, and managing all aspects of delivery, including scope, quality, resources, risk, and timelines, • Be responsible for the end-to-end design, build, and delivery of deliverables that meet overall project goals and objectives, • Identify and proactively solve problems faced by the client, • Be a trusted client contact for operational and strategic questions, developing the relationship through face-to-face discussions, workshops, telephone and email contact, • Manage the work and priorities of team members in your project (s), • Support and mentor Consultants and Associates in developing skills and professional capabilities, • Bring clients a superior level of Industry, market, and functional insight, • Proactively lead business development opportunities and proposals, • Develop and disseminate thought leadership and campaigns that differentiate Veeva Business Consulting in the market Requirements • Bachelor's degree and excellent academic record, • 8+ years of consulting experience in an established strategic/management consulting organization, • Experience in Life Sciences, particularly in the Commercial and Medical area, • Good understanding of Commercial, with proven expertise in two or more of the following areas: multi-channel strategy and optimization, product launch, go-to-market strategy, commercial model design, key account planning and management, segmentation and targeting, insight and analytics, brand strategy, and medical affairs, • Good understanding of commercial / marketing technology and, ideally, Veeva's platforms and solutions and how business consulting offerings can both leverage and support these, • Good understanding of the business capabilities and drivers underpinning digital technology in Health and life sciences and the market forces and trends driving industry changes in Health & Life Sciences, • Experience in leading business development activities to build customer relationships and sell work, • Proven analytical skills, able to quantitatively and qualitatively assess problems and communicate responses across a range of issues, • A problem-solving mindset: anticipating issues early, analyzing and proactively finding solutions, • Demonstrated leadership of others in the delivery of complex deliverables, • Highly effective project management skills, • Able to work effectively with people at all levels in an organization and quickly establish credibility, • Have a strong personal impact and can influence and persuade a range of stakeholders, • An effective communicator verbally and written, in English and in the local office language Nice to Have • Graduate-level qualification, PhD, and/or MBA, • Strong network in Top 20 Life Science companies, • Experience with digital technologies – channels, analytics tools, emerging technology, • Experience working with SaaS solutions, • Understanding/experience of AI and its applications in sales and marketing, • Fluency in additional European languages Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid growth and progression, • Allocations for continuous learning & development, • Health & wellness programs \n #RemoteUK BCCommStrategy Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Veeva’s European Business Consulting Group is a priority growth area for Veeva. It offers a differentiated consulting service in Life Sciences with a compelling value proposition - building on Veeva’s position as the digital partner of choice for 85% of the top 20 Pharmaceutical companies. As a Consultant, you will manage workstreams on consulting projects for Veeva customers – planning, organizing, and tracking all aspects of delivery in that workstream. You will analyze complex problems, build insightful solutions, and develop close working relationships with customers (through face-to-face discussions, workshops, email, etc.) to deliver demonstrable, sustainable value at the forefront of digital and commercial innovation. Opportunities are available across Europe for this role as this is a remote position. There is no work location requirement if a candidate is in proximity to an airport and able to meet travel requirements. Qualified candidates must be legally authorized to be employed in the EU (for EU locations) and the UK (for UK-based candidates). \n What You’ll Do • Lead a workstream(s) in a project engagement: planning, organizing, and managing all aspects of delivery, including scope, quality, resources, risk, and timelines, • Be responsible for the end-to-end design, build, and delivery of deliverables that meet specific project goals and objectives, • Identify and proactively solve problems faced by the client, • Be a primary client contact for operational project questions, developing the relationship through face-to-face discussions, workshops, telephone and email contact, • Manage the work and priorities of Associate Consultants in your workstream, • Support and mentor Associates in developing skills and professional capabilities, • Build trusted relationships with client stakeholders, • Bring to your clients a good level of Industry/ market/ functional insight, • Input into business development opportunities and proposals, • Help develop and disseminate thought leadership Requirements • Bachelor's degree and excellent academic record, • 2+ years of consulting experience, • Experience in Life Sciences, particularly in the Commercial and Medical area, • Good understanding of Commercial, with deeper expertise in two or more of the following areas: multi-channel strategy and optimization, product launch, go-to-market strategy, commercial model design, key account planning and management, segmentation and targeting, insight and analytics and brand strategy, • Good understanding of commercial/marketing technology and, ideally, Veeva's platforms and solutions and how business consulting offerings can both leverage and support these, • Good understanding of the business capabilities and drivers underpinning digital technology in Health and life sciences and the market forces and trends driving industry changes in Health & Life Sciences, • Proven analytical skills, able to quantitatively and qualitatively assess problems and communicate responses across a range of issues, • A problem-solving mindset: anticipating issues early, analyzing and proactively finding solutions, • Demonstrated leadership of others in the delivery of complex deliverables, • Highly effective project management skills, • Skilled in facilitating collaboration amongst team members, • Able to work effectively with people at all levels in an organization and quickly establish credibility, • Have a strong personal impact and ability to influence and persuade a range of stakeholders, • An effective communicator verbally and written, in English and in the local office language Nice to Have • Experience with digital technologies – channels, analytics tools, emerging technology, • Experience working with SaaS solutions, • Understanding/experience of AI and its applications in sales and marketing, • Fluency in multiple European languages Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid progression, • Allocations for continuous learning & development, • Health & wellness programs \n #RemoteUK BCCommStrategy Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Customer Service Adviser / Sales Support Agent.

Taking inbound customer service calls. Delivering a great customer experience for Swedish based customers both via email and on the telephone. Previous experience customer service experience.

LOCATION: Highcross Shopping Centre Leicester SHIFT PATTERN: Monday- Fridays - Early and late shifts alternate. Week 1 -Early 7am 3:30pm. Week 2 Late 12:30am 9pm. Working 1 weekend in 6 SALARY: £30,000 - £32,000 per annum dependant on experience If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE Building Services Operative/Fabric Engineer based on site within a team of operatives undertaking planned preventative maintenance (PPM) and building fabric within a retail property environment. KEY RESPONSIBILITIES To carry out planned and reactive maintenance as instructed by the Contract Manager. Including, but not limited to fault finding, test, repair and preventative maintenance of building fabric and other duties in support of the rest of the team. Duties will also include carrying out various non specialist building fabric maintenance tasks. To close / update completed PPM tasks on the site computerised maintenance system. Ensure engineering standards are maintained to maximise the operation effectiveness and reliability of the plant and associated systems. To co-ordinate specialist subcontractors requirements both for PPM and reactive works. To ensure company QA and site procedures are adhered to in all aspects. Ensure Company & Site, Health & Safety procedures are followed at all times. Maintain accurate site records/documentation in association with all site works. To inspect the condition of services and proactively deal with callouts/repairs as required, and requested by management Carry out tasks within typical plantroom environments and at high level, working from platforms and ladders. All access and PPE will be provided Keep and maintain all company issued tools in a safe and serviceable manner. To proactively work towards the continued success and support of the contract with a positive approach. Comply with ABMs Health, Safety and Environmental procedures, as detailed in the site plans. Complete any other associated task requested by the management. This job description sets out the main duties of the post at the date when it was completed. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. REQUIRED SKILLS AND EXPERIENCE ESSENTIAL • Proven track record of being comfortable carrying out painting, light joinery and plumbing works etc, • Able to adapt their technical skill sets to meet the demands of a busy retail centre., • Sound level of administration and organisational skills., • Previous experience of working within a maintenance team., • Demonstrate a sound knowledge of Health & Safety in the workplace., • Previous experience in the use of safe system of work permits. EXPERIENCE DESIRABLE Knowledge and use of computer software Microsoft Office, Building Management System. CMMS , CAFM previous usage. IPAF, PASMA, CSCS Basic electric knowledge ( use of multi meter) HVAC & Building Services Engineering experience PERSONAL APTITUDES AND SKILLS Smart appearance, presentable Logical thinker in fault finding situations Excellent interpersonal skills Good written and verbal communication skills Comfortable working within a team environment. Able to contribute to group success whilst willingly following instructions of others. Able to work unsupervised Self-motivated Adaptable and flexible approach to work requirements, willing to accept change. Customer focused Willing to volunteer help Benefits Were proud to offer a great range of benefits including: • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home, • Mental Health support and Life Event Counseling, • Get Fit Programme, • Financial and legal support, • Cycle to work scheme, • Access Perks at Work, our innovative employee app where you can find:, • Perks: discounts, gift cards, cashback, and exclusive offers, • Life: Search for resources and tools on topics ranging from family and life to health, money and work, • Support: Online chat or telephone service for urgent support in a crisis For more information about ABMs benefits, visit our About ABM: ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme. JTRA1_UKTJ

Hours 9:00am to 5:00pm 30-minute lunch break. (no hybrid working) About us: JCW Apleona is a reputable and well-established Building Services company specialising in M&E Engineering including commercial gas and HVAC maintenance Close working relationships with high profile clients meaning long term contracts and security Dedicated to all aspects of maintenance and repair on a wide range of appliances including commercial boilers/burners, oil, chillers, air conditioning Operating a mobile team of mobile engineers with various skillsets across the UK Excellent reputation for delivering quality and high standards of service JCW Apleona is a leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating What we are looking for as a Service Desk Coordinator: Good experience of working within an office environment. Experience of working within a service desk background is essential. Good customer services skills, well presented and articulate with a good telephone manner Experience of data entry previously would be advantageous Motivated and trustworthy Well organised with good IT and administration skills including Excel and Word. About the Service Desk Coordinator role: Taking incoming customer calls / emails Logging callouts Planning in callouts / quoted works / planned maintenance Raising permits Using customer portals Prioritizing workloads for the engineers within your region Raising sub-contractor purchase orders for callouts Liaising with office staff / engineers / sub-contractors Any other required work within the role Well provide you with full training once you start and make sure that you have everything you need to do a great job. You will work 37.5 hours per week and you will have access to employee benefits that will be available to you as soon as you start. We are an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams. If this sounds like a job for you then click on the apply button and well start the process and if youre a good match well be in touch to discuss the next steps. This role will be working for JCW Energy Services, who are part of the Apleona Group TPBN1_UKTJ

Resourser Purpose of the Role The purpose of this role is to build and develop strong candidate and employee relationships to successfully fulfill vacancies in line with client Service Level Agreements (SLAs). The role will support resourcing activities on national contracts and may require occasional site visits to assist the Contract Management Team. The successful candidate will be responsible for sourcing, matching, and placing suitable candidates into vacancies while delivering a high standard of customer service to both clients and candidates. Key Responsibilities Recruitment & Candidate Management • Source, recruit, match, and place candidates into vacancies, • Promote and market the features and benefits of available job opportunities, • Screen candidates via telephone and face-to-face interviews, • Provide candidates with interview guidance and support, • Conduct candidate inductions where required, • Build and maintain strong relationships with candidates and workers<...

Date Posted: 2026-04-27 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Otis is growing and we are recruiting a Customer Care Champion working within our Otisline Contact Centre Team, based in Leicester. The hours of work will be Saturday and Sunday 16:00-22:00. Acting as the primary interface between our internal and external customers you will be based in Otisline but will have the flexibility and ability to upskill into other areas of the customer service centre. On a typical day you will: • Manage inbound and outbound calls from Technicians, Service Delivery Managers and Customers, • Dispatch work orders created by telephone or email within the agreed process and timeframe, • Ensure all relevant job and customer information is captured and updated in CRM, • Follow required procedures when answering all alarm calls, • Manage the OtisLine email inbox identifying and completing the correct action required from the email, • Log Insurance Inspectors reports on CRM What you will need to be successful: • You are passionate about excellent customer service, • You have excellent written and verbal communication skills, • You are a team-player and are able to work under pressure to deliver business commitments What's In it For Me? ...

Date Posted: 2026-04-08 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Otis is growing and we are recruiting a Customer Care Champion for our Night shift within our Otisline Contact Centre Team, based in Leicester. The hours of work will be 10pm to 8am for 5 consecutive nights and then 4 nights off. Acting as the primary interface between our internal and external customers you will be based in Otisline but will have the flexibility and ability to upskill into other areas of the customer service centre. On a typical day you will: • Manage inbound and outbound calls from Technicians, Service Delivery Managers and Customers, • Dispatch work orders created by telephone or email within the agreed process and timeframe, • Ensure all relevant job and customer information is captured and updated in CRM, • Follow required procedures when answering all alarm calls, • Manage the OtisLine email inbox identifying and completing the correct action required from the email, • Log Insurance Inspectors reports on CRM What you will need to be successful: • You are passionate about excellent customer service, • You have excellent written and verbal communication skills, • You are a team-player and are able to work under pressure to deliver business commitments W...

Car Sales Executive Our client, a prestigious automotive retailer in Leicester, is seeking a highly motivated Car Sales Executive to join their reputable dealership. This role presents an excellent opportunity to represent a premium automotive brand, benefit from industry-leading training, and develop a long-term career within a recognised dealer group. Benefits of a Car Sales Executive: Basic salary of £24,000 with uncapped commission potential 33 days holiday including bank holidays Industry-leading manufacturer training programmes Genuine career progression opportunities within a large dealer group Company pension scheme and life assurance cover Staff discounts on vehicle purchases, servicing, and repairs Cycle to Work scheme and employee referral bonus scheme Retail and lifestyle discounts Ongoing professional development and sales trainingDuties of a Car Sales Executive: Guide customers through the complete vehicle purchasing process from initial enquiry to handover Build and maintain strong customer relationships to foster repeat business and referrals Prospect for new business opportunities through telephone follow-up, events, and outreach activities Maintain accurate customer records within enquiry management systems Demonstrate comprehensive product knowledge and stay current with manufacturer training Recommend appropriate finance, insurance, and add-on products to customers Deliver outstanding customer service at all times, ensuring high levels of satisfaction Achieve and surpass personal and team sales targetsRequirements of a Car Sales Executive: Proven experience in a sales or customer-facing role within the motor trade or comparable industry Strong communication and relationship-building skills Target-driven with a motivated and proactive approach to sales Professional, enthusiastic, and customer-focused manner Excellent organisational skills with a keen eye for detail Full UK Driving LicenceIf you are an experienced Car Sales Executive seeking a role with a reputable dealership offering significant earning potential and career growth, this opportunity is ideal for you. Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement covering Leicester and Leicestershire, today to discover more about this fantastic opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

Allocations & Credit Control Administrator Salary: £26,500 per annum Location: Hybrid working (2 days office / 3 days home) Hours: Monday to Friday, 8:30am - 4:30pm Contract: Permanent Start Date: July 2026 We are recruiting on behalf of a well-established and growing organisation for an experienced Allocations & Credit Control Administrator to join their finance team. This is an excellent opportunity for someone with previous payment allocations and sales ledger experience who enjoys working in a fast-paced environment and building strong relationships with customers. The Role: The successful candidate will be responsible for managing a ledger of customer accounts, allocating high volumes of payments, resolving account queries, and supporting credit control activities to ensure outstanding balances are collected efficiently. Key responsibilities include: Allocating and reconciling high-volume customer payments Investigating and resolving remittance and payment allocation queries Reconciling customer accounts and maintaining accurate records Chasing outstanding balances via telephone and email Issuing debit notes and managing unresolved account queries Producing regular updates on outstanding balances and unallocated payments Supporting colleagues with allocations, credit control and holiday cover Assisting with process improvements and achieving team KPIs Handling ad-hoc finance administration duties as required To be successful in this role, you will have: Strong payment allocation experience (essential) Credit control experience (advantageous) Excellent communication skills, both written and verbal Strong attention to detail and a high level of accuracy Good organisational and time management skills A proactive and customer-focused approach Confidence working with finance systems and Microsoft Office, particularly Excel Benefits: Hybrid working - 2 days in the office, 3 days from home 23 days annual leave plus bank holidays Additional holiday entitlement based on length of service Annual performance-related bonus scheme Employee recognition programme with voucher rewards Christmas gift voucher Regular team lunches and social events Free parking options available If you're an experienced allocations professional looking for a stable, supportive business where your contribution is valued, we'd love to hear from you

A leading UK fitted furniture company is seeking sales professionals to join its team The Role Attend company-booked, in-home appointments (no cold calling) Carry out site surveys and customer consultations Design and sell bespoke fitted furniture solutions Use CAD-based software to create room designs Deliver excellent customer service Full training is provided; previous sales or customer-facing experience is beneficial. What’s on Offer High volume of inbound, company-booked appointments Excellent earning potential (£50,000–£100,000 OTE) Weekly paid commission Flexible full-time working Full sample kit provided Requirements Strong communication skills and a positive attitude Valid UK driving licence and own reliable vehicle (business insured) Own telephone and laptop Flexibility to work evenings and weekends Comfortable working self-employed, commission-only Work Location: In person

LOCATION: Highcross Shopping Centre Leicester SHIFT PATTERN: Monday- Fridays - Early and late shifts alternate. Week 1 -Early 7am - 3:30pm. Week 2 Late 12:30am - 9pm. Working 1 weekend in 6 SALARY: £30,000 - £32,000 per annum dependant on experience If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at (url removed). We're here to help! ROLE OVERVIEW AND PURPOSE Building Services Operative/Fabric Engineer based on site within a team of operatives undertaking planned preventative maintenance (PPM) and building fabric within a retail property environment. KEY RESPONSIBILITIES · To carry out planned and reactive maintenance as instructed by the Contract Manager. Including, but not limited to fault finding, test, repair and preventative maintenance of building fabric and other duties in support of the rest of the team. Duties will also include carrying out various non specialist building fabric maintenance tasks. · To close / update completed PPM tasks on the site computerised maintenance system. · Ensure engineering standards are maintained to maximise the operation effectiveness and reliability of the plant and associated systems. · To co-ordinate specialist subcontractors' requirements both for PPM and reactive works. · To ensure company QA and site procedures are adhered to in all aspects. · Ensure Company & Site, Health & Safety procedures are followed at all times. · Maintain accurate site records/documentation in association with all site works. · To inspect the condition of services and proactively deal with callouts/repairs as required, and requested by management · Carry out tasks within typical plantroom environments and at high level, working from platforms and ladders. All access and PPE will be provided · Keep and maintain all company issued tools in a safe and serviceable manner. · To proactively work towards the continued success and support of the contract with a positive approach. · Comply with ABM's Health, Safety and Environmental procedures, as detailed in the site plans. · Complete any other associated task requested by the management. · This job description sets out the main duties of the post at the date when it was completed. Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. REQUIRED SKILLS AND EXPERIENCE ESSENTIAL Proven track record of being comfortable carrying out painting, light joinery and plumbing works etc Able to adapt their technical skill sets to meet the demands of a busy retail centre. Sound level of administration and organisational skills. Previous experience of working within a maintenance team. Demonstrate a sound knowledge of Health & Safety in the workplace. Previous experience in the use of safe system of work permits. EXPERIENCE DESIRABLE • Knowledge and use of computer software - Microsoft Office, Building Management System., • CMMS , CAFM previous usage., • IPAF, PASMA, CSCS, • Basic electric knowledge ( use of multi meter), • HVAC & Building Services Engineering experience PERSONAL APTITUDES AND SKILLS • Smart appearance, presentable, • Logical thinker in fault finding situations, • Excellent interpersonal skills, • Good written and verbal communication skills, • Comfortable working within a team environment. Able to contribute to group success whilst willingly following instructions of others., • Able to work unsupervised, • Self-motivated, • Adaptable and flexible approach to work requirements, willing to accept change., • Customer focused, • Willing to volunteer help Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisisFor more information about ABM's benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme

TITLE: Customer Service Advisor JOB REF: 11276 EMPLOYMENT TYPE: Permanent LOCATION: Leicester SALARY: £26,000 - £28,000 per annum HOURS: Full time 37.5 hours Mon to Thurs 8.30am – 5pm Fri 8.30am – 3.45pm JR Personnel are an employment agency acting on behalf of a client who is looking for an outstanding customer service professional to start as soon as possible. This is a brilliant role to suit someone who has relevant customer service experience within an office. There will be room for progression over time. You must have some customer service work experience and show that you have exceptional customer service skills. Our client delivers a positive customer service experience at every stage from quotation to delivery. It is a lovely place to work, within a very friendly and supportive team who all work towards to same goals. The Company: One of the world's leading providers in its field, it also develops, manufactures and sells equipment and consumables. Size: A true global organisation employing around over 3000. Why join: A collaborative working culture ensures a progressive forward-thinking environment, which makes employees feel they are at the heart of a groundbreaking organisation. Role profile: • Order processing, • Tracking shipments, • Arranging returns, • Producing quotes, • Data entry and maintaining accurate records onto the IT system, • Dealing with phone enquiries, • Resolving complex issues, • Looking into available stock, • Asking for prices and going back to clients, • Lots of customer contact which is mainly email based but some telephone work too, • Arranging travel for team members, • Lots of ad hoc admin duties Person profile: • Previous customer service experience, • Ability to build and maintain customers, • Excellent written and verbal communication skills, • A positive and helpful attitude, with a willingness to learn, • Must have excellent prioritisation skills, and be able to respond quickly to changing needs and demands, • Someone who is confident, has excellent time management, organisational skills, good attention to detail and a passion about giving a great customer experience Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion

Energy Sales Consultant Leicestershire Based | Salary: Up to £30,000 + Commission Permanent, Full-Time Are you an experienced Energy Sales Consultant? Regional Recruitment are recruiting for an Energy Sales Consultant to join an established utilities broker based in Leicestershire. You will play a key role in generating new business, building strong customer relationships, and helping businesses secure the most suitable energy and utility solutions. If you have previous experience within energy or utilities sales and enjoy working in a fast-paced, target-driven environment, this could be the ideal opportunity for you! What's on Offer: • Competitive salary of up to £30,000 plus uncapped commission, • Monday to Friday, 9:00am – 5:00pm, • 25 days annual leave plus bank holidays, • Company pension scheme, • Ongoing training and development opportunities, • Career progression within a growing and established business Qualifications Essential: • Previous experience within energy sales, utilities sales, or a similar brokerage environment, • Proven track record of achieving and exceeding sales targets, • Strong communication and negotiation skills, • Excellent telephone manner and customer service skills, • Ability to build and maintain long-term client relationships Desirable: • Experience working within a B2B sales environment, • Knowledge of energy procurement and utility markets, • Experience using CRM systems Roles & Responsibilities • Generate new business opportunities through outbound calls, referrals, networking, and lead generation activities., • Build and maintain strong relationships with prospective and existing customers, understanding their energy requirements and recommending suitable solutions., • Manage the full sales process from initial contact through to negotiation and contract completion., • Deliver consultative sales solutions, identifying opportunities to maximise customer savings and value., • Maintain accurate records of sales activity, customer interactions, and pipeline management using CRM systems., • Stay up to date with market trends, energy pricing, and industry developments to provide informed recommendations to customers., • Consistently achieve and exceed individual sales targets while contributing to wider business objectives. Requirements As Energy Sales Consultant, you will also be expected to: • Be a highly motivated and target-driven individual., • Demonstrate a professional and consultative approach to sales., • Thrive in a fast-paced sales environment. About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this Energy Sales Consultant role is right for you - Click to apply below, alternatively call Chloe Vickers on (phone number removed), (url removed) To explore more roles available across the UK, please visit