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Role Description: Provide excellent levels of service to clients and external salespeople. This will be achieved through the role-holders skilled and professional telephone manner, more general communication skills and an in-depth knowledge of the customer service and documentation required for bookings that have differing requirements. Accountabilities: Maintain consistent levels of accuracy in d... ZIPC1_UKTJ

Personal Injury Paralegal – Bradford We are working with a modern, commercially focused law firm that advises a broad client base ranging from entrepreneurs and owner-managed businesses to major national brands. The firm has a strong reputation in defendant personal injury work and is continuing to grow its pre-litigation capability. An opportunity has arisen for an experienced Pre-Litigation Claims Handler to join a busy and supportive team in Bradford city centre, defending Employer’s Liability and Public Liability claims prior to litigation. This is a hands-on, fee-earning role with training and development provided. The Role You will handle defendant EL/PL personal injury claims from initial notification through to the point of litigation, working under the guidance of an experienced supervisor. The role requires a methodical, process-driven approach, strong communication skills and confidence dealing with multiple stakeholders. Key Responsibilities \n • Defend EL/PL personal injury claims from inception up to, but not including, litigation (ideally with a retail focus)., • Use the MOJ EL/PL Portal confidently and efficiently., • Communicate with opponents, experts, statutory bodies and clients via telephone, email and written correspondence., • Negotiate liability and quantum in line with client instructions and commercial objectives., • Pursue recovery of client losses from third parties where appropriate., • Maintain accurate reserves, financial records and risk management information., • Deliver a high standard of customer service, including to litigants in person., • Minimum 18 months’ experience handling defendant EL/PL claims at a pre-litigation stage., • Experience using the MOJ EL/PL Portal. This is an excellent opportunity to join a growing defendant personal injury team within a forward-thinking firm that values quality, collaboration and development. You will gain exposure to a broad range of EL/PL matters, benefit from structured supervision and training and work in a professional yet approachable environment. Benefits Include \n • 25+ days’ annual leave plus statutory holidays, • Option to purchase additional holiday, • Pension scheme, • Life assurance, • Employee Assistance Programme, • Interest-free travel loan #INDMADN

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America, we're at an exciting stage in our growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses in optimising their fleet operations and achieving significant cost savings. Key Responsibilities: • You’ll achieve or exceed expected targets securing new business opportunities within various industry sectors., • You’ll achieve minimum daily call KPI targets., • You’ll take Inbound/Outbound telephone calls to existing and prospective contacts, to secure online appointments, • You’ll achieve KPI’s agreed with the line manager and report progress on a weekly/monthly basis as required and agreed., • You’ll establish a strong working relationship with your Business Development Executives., • You’ll support with the administration duties including diary management Skills, Knowledge and Experience: • You have New Business and Upselling Sales Skills or you're willing to learn and develop., • You have excellent verbal communication, listening and interpersonal skills., • You can easily take initiative and you’re proactive in your approach., • You have great customer service skills., • You’re flexible and open minded., • You can work in a fast-paced environment and understand how important teamwork is., • You’re a fast learner - we’ll provide you with great training given by our Sales Manager/s., • Experience using Salesforce is nice to have, but not a must. Company Info You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years, it is an exciting time to join us as we enter our next chapter! Equal Opportunities As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes.

A leading international freight and logistics company is seeking a Senior Business Development Manager in the Yorkshire area to drive growth and strengthen client partnerships. With a reputation for career progression, staff retention, and professional development, this is an exciting opportunity to join a company that truly invests in its people. What’s on Offer • Monday to Friday, 09:00 – 17:00, • Flexible remote/hybrid working options, • Competitive salary: £55,000 – £75,000 + commission & company car, • 28 days annual leave plus bank holidays, • Private healthcare Key Responsibilities • Proactively generate new business to achieve agreed financial targets, including cold calling and outreach, • Develop and deliver tailored forwarding solutions for both new and existing customers, • Manage the full customer enquiry process, ensuring seamless service delivery, • Identify and report opportunities for growth through new customers, routes, and services Skills & Attributes • Self-starter with initiative and adaptability, • Strong customer focus and commitment to service excellence, • Highly organised with a drive to learn and grow, • Collaborative team player with excellent communication skills, • Confident telephone manner and ability to monitor/manage shipments effectively Interested? Contact me today on 0117 422 4910 to find out more. I look forward to hearing from you!

At Fruition Group we embrace our values of Pride, Energy and Perseverance and our colleagues embed them as the foundation of their work. Our colleagues are proud to work for Fruition Group, they are pro-active with high energy to maintain our market-leading status. With a diverse team we recognise that no two people are the same and we focus on results rather than unachievable KPIs and work collaboratively to achieve our goals whilst having fun along the way! We are a high growth organisation who work with a huge range of technology employers throughout the UK, and as a business we re-invest profits to ensure we are leading in recruitment innovation in our marketplace and equipping our colleagues with the best environment, tools and training to help them succeed. The Yorkshire Tech team is our longest standing market, which focusses on staffing high-profile clients across the Leeds and Yorkshire area on an exclusive basis. This team is made up of extremely experienced recruiters, and has full support from our Delivery function and Consultancy Enablis, enabling you to accelerate your billings and become a true market leader in the industry. The role Reporting directly into a Managing Consultant, you will play a pivotal part in the resourcing of candidates for our clients and the development of new client relationships. You will continue to develop your network of candidates within your specialist vertical market and continually keeping up to date with current trends. You will think outside of the box for sourcing strategies and utilise all internal tech provided to maximise efficiency. There is excellent opportunity to develop your mentoring and leadership skills as you will begin to support junior colleagues with their day to day recruitment and deliver training sessions. You will work alongside internal Account Managers to ensure a smooth recruitment process from beginning to end for roles that you are delivering on. Key Responsibilities • Development of accounts into key accounts, • Searching for suitable IT candidates who match our clients’ requirements, • Headhunting and networking on sites such as LinkedIn / GitHub / Stack Overflow, • Writing and posting job adverts, • Telephone interviewing candidates to assess their suitability for specific roles, • Arranging interviews for candidates and liaising with them during this time, • Making job offers to suitable candidates and handling rejections, • Taking references / collating relevant supporting documents, • Building relationships with candidates to create a strong talent pipeline, • Use social media to create a personal brand, • Keep up to date with trends within the Tech industry, • Building relationships with existing and future clients, • Utilise internal tech such as SourceWhale, LinkedHelper and Paiger, • Ensure all data is accurately recorded on CRM, • Attending meeting with clients to explore potential opportunities, • Negotiating fees and terms of engagement Key Skills and Capabilities • Outstanding communicational skills with the ability to adapt language to different audiences, • Ability to build long—lasting professional relationships, • Ability to handle difficult conversations, • Excellent analytical and problem solving skills, attention to detail; well organised, • Proactive and independent thinker, • Excellent customer service skills, • Strong presentation skills with the ability to convey key messages to diverse and wide audiences, • Exceptional Stakeholder Engagement skills, • Experience working to targets, and good billing history, • Good negotiating skills, • Experience using the telephone in a professional environment is essential, • Good understanding of recruitment in the Leeds market is desirable, • Experience within Tech Recruitment on a 360 basis is essential Benefits • Competitive basic salary with uncapped earning potential, • Lucrative commission – no thresholds!, • Ongoing training with external learning providers, • Clear and structured Career progression, • Bi annual winners trip to European destinations such as Marbella, Barcelona & Amsterdam, • Flexible working offer between the office and home, • Quarterly lunch clubs for top achievers, • Quarterly team socials, • Childcare vouchers, • Friday early finish If you’re interested in joining Fruition as a Senior Recruitment Consultant / please get in touch for an initial confidential chat about our available opportunities, and we’ll happily share our story with you. For further information please email Lois.gooding @fruitiongroup.com We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Sales Executive Location: Bradford Salary: £35,000 - £40,000 Are you experienced within the world of steel and wanting to work for a highly regarded, industry leader? Do you thrive on building strong relationships through both new business and optimisation of existing accounts? If the above feels like a fit - I'd love to hear from you! Key Roles & Responsibilities: • Proactively promote the brands products and services, building strong awareness and driving customer engagement, • Identify and pursue new business opportunities through proactive prospecting and relationship building, • Deliver outstanding customer service by efficiently managing enquiries via telephone and email, always pinpointing commercial opportunities, • Prepare accurate and competitive quotations, tailored to clearly defined customer requirements and delivery expectations, • Consistently achieve and exceed volume and margin targets, contributing to overall business growth and success Skills & Requirements: • A track record of growing relationships within the steel/industrial industry, • An ambitious, tenacious individual with experience in growing new and existing business opportunities, • An energetic candidate who is able to forge relationships at a variety of levels, • UK driving license is preferred but not essential

Mental Health Advisor – Affiliate (Contractor) The role As a Mental Health Advisor Affiliate, you will provide confidential emotional support to service users and offer advice and guidance around mental health and related issues. Our service operates 24 hours a day, 365 days a year, and affiliates are invited to express their availability for shifts across the service schedule. Our services also include supporting clients via the myStrength App. About Us Our Mental Health Service provides high quality mental health services to clients accessing healthcare via their insurance provider or employer. Our services include assessment, therapy, in the moment support, and digital self-help tools. We believe in the efficacy of virtual interventions, and we provide brief therapy to a low-risk population, presenting with mild-moderate common mental health problems. The service operates 24/7 365 days a year. Contract type: Self‑employed contractor (Affiliate) Salary: £14–£17 per hour, depending on shift type (standard hours vs out‑of‑hours) Hours of work: Flexible and agreed per shift. Affiliates may choose and accept shifts based on their availability. The service is a 24 hour service working days/evenings/nights, weekends and bank holidays Location: Remote. Affiliates may be invited to attend occasional in‑person activities (e.g., optional training sessions, team days or client events), though participation is not mandatory. Person Specification • Experience providing telephone‑based or digital emotional support to a range of clients, including individuals in distress., • Excellent telephone manner with strong active listening, questioning, and reflective skills., • Genuine empathy towards mental health issues and a commitment to reducing the stigma surrounding mental health., • Experience in assessing and responding to mental health risk within a remote setting., • You will have proven communication skills, a confident manner and be articulate., • Hold awareness of the effects of stigma and discrimination., • Knowledge of recovery in the context of mental health., • The ability to signpost and offer guidance to clients regarding local or national services. Role Expectations / Key Activities Affiliates engaged for this work may be required to undertake the following activities as part of the services they choose to accept: • Provide confidential emotional support to service users and provide advice and guidance around mental health and other issues., • Support clients to make an application for therapy via their provider app., • Generate individual Risk Support Plans for patients based upon risk assessments, enabling wider services to support patients appropriately., • Liaise with duty lead and follow risk protocols, as and when necessary., • To maintain accurate good quality clinical notes and service monitoring records in accordance with the Service Delivery Framework and high clinical practice standards., • Work collaboratively with team members within the mental health service., • Participate in clinical supervision as part of governance and quality assurance (not line management)., • Engage in optional team learning, peer forums, or updates where they support service quality., • Provide reasonable support to the onboarding of other affiliates where appropriate and mutually agreed., • Work flexibly by expressing availability for shifts across days, evenings, nights, weekends, and bank holidays., • Any other duties relevant to the role. Essential Qualifications: Affiliates must hold at least one of the following: • Counselling Certificate Level 2 or Level 3 (or equivalent), • MHFA Qualification, • Trainee counsellor (note: role not counted as a training placement), • Psychology degree (or equivalent) What we offer in return: Commitment to living & championing the Teladoc Health values • We are passionate about taking care of people, • We are committed to unsurpassed quality, • We lead with integrity, accountability and transparency, • We respect each other and value succeeding together, • We strive to create value, • We stand up for what’s right, • We keep our promises Why join Teladoc Health UK? • Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing., • Enjoy flexible hybrid/remote working within a supportive team environment., • Engage in meaningful work, delivering impactful healthcare solutions to clients globally., • Join a growing, innovative organisation at the forefront of virtual healthcare. About Teladoc Health Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced a continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans. Teladoc Health UK delivers a market leading suite of virtual care products and services into the UK market. Our clientele covers both private and public sector healthcare markets. We provide an innovative whole of health solution, covering physical, mental and wellbeing services, and enable patients to conveniently access our services through customer focused technology solutions. < Our Commitment to Equality and Diversity Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.

Hey Vehicle Technicians - become a Technical Claims Specialist! \n\nLooking to come off the tools but use your knowledge gained as a Vehicle Technician/Mechanic...? How about a better work life balance with a hybrid home working role along with fantastic personal and family benefits?\n\nNB: Level 3 Essential\n\nHours & package:\n\nGreat basic salary of £30,705 per annum\nMonday to Friday - between 0830 and 1730 - 37.5 hours per week\nOptional overtime (x1.5) (Apply online only) every Saturday\nCompany pension scheme\n4x annual salary life insurance benefit\nHybrid homeworking schedule once training has been completed\nOptional benefits to buy – cycle to work scheme, holidays to buy scheme, gym flex and PMI health care\nReactive Recruitment are working with one of the worlds largest vehicle warranty companies. Due to expansion, our client seek a number of Vehicle Technicians to move across and join as a Technical Claims Specialist.\n\nOverview:\n\nDealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer’s expectations. Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values.\n\nDuties:\n\nTo ensure all telephone claims are processed proactively and efficiently within the limits of authority and in line with company policy and ensure claimants are informed of the status of the claim - where a claim is rejected or adjusted.\nWhere requested to process claims payments within the limits of authority and in line with company policy and the terms and condition of the product.\nUsing their technical expertise to make claims decisions.\nTo deliver a consistently superior customer experience, ensuring that we have met all the customer’s needs, answered all their questions and that then customer fully understands our decisions.\nTo conform to all company policies in force at all times e.g. the security of corporate information, electronic mail policy, computer usage policy.\nRequired Experience:\n\nHolds a City & Guilds/NVQ Level 3 certificate or equivalent in Motor Vehicle Engineering (Essential).\nPrevious Experience of working in a Motor Vehicle Engineering environment (Essential).\nEvidence of working in a FCA regulated environment (Desirable but not essential).\nAble to demonstrate excellent customer service skills (Essential).\nEvidence of working in a customer focused environment (Desirable but not essential).\nWe look forward to receiving your application.\n\nKey: Vehicle Technicnan, Snr Vehicle Technician, Mechanic, Snr Mechanic, Bradford, Leeds, Huddersfield, West Yorkshire

As an experienced Service Engineer reporting to the Service Manager, you’ll undertake preventative maintenance, servicing and repair for all types of company products and commissioning across the UK. Covering a wide range of applications and in addition to supporting the customers, you will be providing technical support over the telephone. Tasked with providing product improvement and new sales opportunity feedback, you’ll need to communicate effectively with your colleagues in field service planning, commercial and engineering departments.\nYou will need to have experience of working with building management systems (in particular control systems) construction sites and a flexible can-do approach.\nOther accountabilities as Service Engineer will include:\n* Dealing confidently and professionally with customers on-site\n* Reporting accurately on all service visits, with accountability for component stock\nInstallation and commissioning of company products\nWorking on a variety of different construction sites\nManaging own van stock\n*Experience of building management control systems from a variety of services, this could be from HVAC products, lighting, power generators, heating/ventilation units to name a few.\nThe ideal candidate will have a hands on background from the building services sector and be time served within this field. You will ideally have a relevant Mechanical or Electrical qualification and a recognised HVAC qualification is desirable. Your experience could have potentially come from a variety of industries, electrical installations, commissioning of building services or the integration of HVAC products. This role is about finding the right individual who has a mindset to be motivated to deliver excellent customer service with a problem solving attitude. A strong all-round communicator, self-motivated and able to both work alone and as one of a team, you will also have a full valid driving licence as a company vehicle is included in the package. (This can be used for personal use at an additional tax cost)\nPlease be aware this role covers clients within the UK so the ideal candidate could be located within a commutable distance from anywhere central. The role will include over night stays to cover the UK client base, covering annual leave or a potential large scale project. Over time and over night payment expenses are on top of salary listed with one day working from home each week (Friday) Please call/apply to discuss the full salary scope of the package.\nThe client will provide full, on-the-job product training.\nThe salary is based on the experience of the candidate so please get in touch to discuss your skill-set in more detail and the flexibility regarding the salary

My client is a well-known and recognised law firm based in Yorkshire, they are one of the top 20 practices in the region with a national reputation for providing a quality service. \n\nAn exciting vacancy has arisen for an experienced Conveyancer/Executive, to join their team , with opportunities across a number of locations in Yorkshire.\n\nThe role involves managing a busy caseload of sale and purchase matters from file opening to completion. The successful candidate will have extensive experience of freehold and leasehold transactions and be able to work with minimum supervision. They will also be motivated and able to create and maintain a solid client base in and around the area and will pride themselves on delivering a first class service throughout the entire conveyancing process.\n\nMain Responsibilities\n\nDealing with matters at all stages, from taking the client's initial instructions through to archiving, in accordance with office and accounts procedures.\nTaking instructions from clients and advising accordingly.\nObtaining and preparing file documentation.\nBilling files and obtaining monies due to the firm from the clients and other parties.\nDelegated supervisory responsibilities as and when required\nMaintaining legal knowledge and skills\nKey Skills - Essential\n\nAbility to deal with technical details and to express solutions to complex legal issues in a concise and customer-friendly way.\nLiterate and numerate.\nAbility to present and argue a case orally and in writing.\nAbility to work accurately in accordance with the requirements of each team.\nAbility to work under pressure.\nAbility to prioritise workload and meet deadlines.\nAbility to work on own initiative.\nAbility to work as a member of a team.\nAbility to deal with enquiries in a customer-friendly and effective manner.\nGood keyboard skills.\nKnowledge\n\nSound technical conveyancing knowledge\nWindows, Word and Excel\nSolicitors Code of Conduct\nExperience\n\n2+ years' experience at a similar level\nOther\n\nFlexible and 'can do' attitude.\nExcellent written English to produce documents for the clients, court and other parties.\nGood spoken English to resolve telephone enquiries.\nSatisfactory absence record or sound justification for high absenteeism.\nAble to promote the image of the firm.\nSalary\n\nThe salary for this role will be based on experience, therefore please indicate your current salary and expectations for this position.\n\nIf you are interested in the above Conveyancer role, please call Adam Dell'Armi on (phone number removed) or forward your most recent CV to .\n\nClayton Legal recruits for law firms and in house departments across the UK. Our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our website for our latest blogs and legal news and to keep up to date with current vacancies

Job Description: Jo Holdsworth Recruitment are delighted to be partnering with a successful and forward-thinking company in Leeds City Centre who are looking to welcome a Legal Assistant to their friendly and supportive team on a full-time, permanent basis. Whether you're starting your career, returning to work after a break, or ready for a fresh new challenge, this is an excellent opportunity to join a company that truly values its people and supports career development. What’s in it for you? • Permanent, full-time role – Monday to Friday, 9:00am–5:30pm, • Hybrid working available – flexibility once training is complete, • Modern offices – close to excellent transport links, • Smart-casual dress code – every day, not just Fridays, • 33 days holiday (including bank holidays) – increasing with service, plus the option to buy additional holidays and an extra day off on your birthday!, • Competitive salary and benefits package including private health insurance, life assurance, matched pension scheme and salary sacrifice options., • Career Development/ clear career progression opportunities, • In house training and development, • A fun and friendly working environment, • Regular social and charity events, • The ability to join a market leading company trusted by over 1 million customers About the Company With over 20 years of experience and a global reach, this organisation is a major player in the conveyancing and remortgage sector, helping to arrange around one in every four remortgages in the UK. They are recognised for their excellent customer service and innovative use of technology, and pride themselves on creating a positive and supportive working environment. You’ll be joining a friendly and hardworking team where colleagues support one another, and employee wellbeing is genuinely valued — making it an excellent place to build a long-term career. About the Role – No Legal Experience Required! This role is ideal for someone with strong attention to detail, good organisation skills, and an interest in working with data and customers. If you have experience in administration, customer service, or another office-based role, this could be your next step. Full training will be provided, including guidance on systems such as the Land Registry portal, so no legal experience is required. Key Responsibilities • Telephone liaison with the client, borrowers and other external parties, • Work towards the achievement of monthly completions targets whilst maintaining high quality standards, • Identify and take ownership of potential problems, reporting the problem to your Team Leader, • Ensure that all inbound and outbound correspondence, telephone calls, faxes and emails are actioned to agreed service standards and to a highly professional level, • Update of case manager computer systems, • Correctly interpret redemption statements and search results, • Setting up files for completion What We’re Looking For You don’t need a legal background — just bring your enthusiasm, attention to detail, and willingness to learn. Ideally, you will have: • Good communication and customer service skills, • Strong data input and organisational skills, • The ability to work both independently and as part of a team, • Experience working to deadlines in a busy environment, • Previous administration, customer service, or office experience is helpful but not essential Due to the high volume of applications we receive, unfortunately we are unable to provide individual feedback. If you have not heard from us within 5 days, please assume that your application has been unsuccessful on this occasion. By applying to this advertisement, you consent to Jo Holdsworth Recruitment holding your details for a 30-day period and contacting you via any method listed on your application.

My client, one of Yorkshire's leading law firms are currently recruiting for a Conveyancing Assistant to join their busy property team at their Leeds area offices on a full-time basis. The role is very client focused and the successful candidate will pride themselves on delivering a professional, helpful and friendly service.\n\nJob Description\n\nThey are currently recruiting for an experienced conveyancing assistant (12+ months experience in sales and purchase) to join their busy property team at their West Yorkshire office.\n\nAs a key part of the role is inputting data and preparing legal documents, the ability to work accurately and follow instructions carefully while dealing with a high volume of work is essential. We pride ourselves on our professional and friendly client care and the successful candidate will be client focused with excellent written and verbal communication skills.\n\nThis firm offers a supportive learning environment with the opportunity to develop and progress your career.\n\nKey Tasks\n\nOpening new files and inputting new instructions onto the Case Management system and producing relevant letters and documents\nUpdating the Case Management system in accordance with team procedures as the matter progresses\nIssuing contracts on sale files and assisting in dealing with replies to enquiries.\nOrdering searches\nDealing with exchanges and related paperwork\nSetting up completions\nIssuing Mortgage reports to clients\nDealing with incoming post where appropriate\nDealing with telephone enquiries where possible\nFiling, billing, faxing, photocopying, sorting post and archiving\nGeneral administration duties for the office and firm\nKey Skills - Essential\n\nProficient IT skills\nLiterate and numerate\nAbility to work accurately in accordance with the requirements of the team\nAbility to deal with enquiries in a customer-friendly and effective manner\nAbility to work under pressure\nAbility to prioritise workload and meet tight deadlines\nA flexible and adaptable approach to work\nAbility to work on own initiative & as part of a team\nExperience - Essential\n\nExperience in a similar fast-paced role\n12+ months experience in conveyancing\nWhat's in it for you?\n\nThe salary for this role will be based on experience, therefore please indicate your current salary and expectations for this position. There are other great benefits to working for this firm which I can discuss in more detail!!!!\n\nTo apply for this Conveyancing Assistant role please send a copy of your CV to Adam Dell'Armi at (url removed) or alternatively give me a call on (phone number removed) to discuss further.\n\nClayton Legal recruits for law firms and In House departments across the UK. Based in the North West, our pedigree and service levels give those looking to move in the legal market and law firms looking to recruit a refreshingly different recruitment experience. You will work with experienced professionals, dedicated to your success. Take a look at our web site (url removed) for our latest blogs and legal news and to keep up to date with current vacancies

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Leeds city centre. The role is on a permanent basis, with excellent benefits.\n £27,300\nStart date Monday 23rd March 2026\n \n The Role:\nWe’re looking for an enthusiastic Customer Service Advisor to join a leading Financial Services client in Leeds.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n \n Key Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n \nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\n We’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n \n Working with Certain Advantage\n We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\n We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Beautiful Recruitment is a well-established, global recruitment company specialising in Science, Technical, Engineering and Manufacturing (STEM) Recruitment, and we are looking for our next Business Development Superstar….. Could this be you?\n\nWe’re looking for a dynamic, entrepreneurial and experienced sales-orientated Business Development Professional. You will bring with you a strong track record of high performance in technical, professional, permanent recruitment or a strong business development track record from another industry. If you have worked in Recruitment, this would be ideal but not essential. If you have generated new business and believe you are a Sales Superstar, then we want to hear from you!\n\nThe Requirements of a Business Development Executive\n\nAs our Business Development Executive, you will be responsible for re-energising 16 years’ of past relationships, nurturing existing client contacts and creating new ones with new Clients. We’re looking for a hunter with real personality to win new businesses/vacancies, strategically profile and grow/nurture our accounts across all functions, geographies and group companies of existing/past placed clients to generate brand new business. From our Global HQ in Harrogate, we recruit internationally for all our Clients’ needs. We have invested in the latest tools and technology to find the best talent to meet our Clients’ business needs from Sales, Customer Service/Support, Field Service/ Engineering, IT, Finance, Warehousing, Operations, Quality, Regulatory, project Management, Logistics, Facilities Management, Procurement, etc we can recruit anything our Clients need through our unique recruitment methodology. When you work for Beautiful Recruitment, you will have the opportunity to change lives and companies by giving talented people access to purpose, along with a big paycheck. You can make as much money as you want to earn through our uncapped, zero threshold commission scheme. You’ll also make a positive impact on some of the most exciting companies in STEM, helping Clients to hire their next wave of elite talent. All these placements help people to live longer, better lives and at Beautiful Recruitment, we are proud of this. Being part of our recruitment company, you will be part of the future of Science and Healthcare globally. You’ll change your own life too, through your own wealth creation directly linked to your personal success and realise your career potential as a true expert Business Development Executive in STEM Recruitment.\n\nWhat you will bring as a Business Development Executive\n\n * High energy, passion, and a can-do attitude\n\n * Ability to self-motivate and also work as part of a high-performance team\n\n * Strong communication skills, both in person, virtually or by telephone\n\n * Computer-literate with experience of a CRM system\n\n * Strong sales skills with the ability to sell a professional service\n\n * The ability to hit & exceed revenue/sales targets set.\n\nYou must have as a Business Development Executive\n\n * The right to work in the UK without restriction or sponsorship\n\n * The ability to commute to Harrogate comfortably every day for this office-based job\n\nIf this sounds like you, we can offer a great career path with training, mentorship, and exceptional earnings potential.\n\nWhat are you waiting for apply today?

Parts Advisor\nLeeds\nSalary: Up to £31,151.00 per annum (DOE)\n40 hours per week (between 07:30 – 17:00, Monday to Friday)\nWe’re looking for a proactive and hands-on Parts Advisor to join a busy parts operation where no two days are the same. This is a great opportunity for someone who enjoys a varied role and delivering excellent service to both internal teams and external customers.\nKey Responsibilities\n * Handling incoming orders via phone, email, and online platforms\n * Picking, packing, and dispatching parts accurately and efficiently\n * Receiving goods-in, booking stock, and organising storage\n * Assisting with parts identification, quotations, and customer queries\n * Managing warranty returns\n * Supporting with occasional loading/unloading duties\n * Providing delivery updates and ensuring a smooth customer experience\nAbout You\n * Strong customer service skills with a confident telephone manner\n * Previous experience in a parts, engineering, or automotive environment (desirable)\n * Team player with a flexible and adaptable approach\n * Good IT skills, including Microsoft Outlook\n * Willingness to work at height and use warehouse equipment (training provided)\n * Proactive mindset with strong problem-solving ability\nHow to Apply:\nIf you meet the requirements and are eager to advance your career as a Parts Advisor, we encourage you to apply or contact Elle at Questech

Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion!\n\nThis would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. \n\nApply now immediate interview!\n\nClient Details\n\nMichael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion!\n\nThis would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. \n\nApply now immediate interview!\n\nDescription\n\nAs a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy.\n\nYou will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement.\n\nThe role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met.\n\nMain communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. \n\nProfile\n\nPrevious Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail \n\nAble to work under pressure in a fast paced volume environment \n\nExcellent communication skills and a confident telephone manner \n\nPassionate about helping customers and delivering the best service\n\nAn excellent team player \n\nJob Offer\n\nSalary of £25000+ monthly bonuses+ ote £28000+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start

A leading UK fitted furniture company is seeking sales professionals to join its team\n\nThe Role\n\n * \n\n Attend company-booked, in-home appointments (no cold calling)\n\n * \n\n Carry out site surveys and customer consultations\n\n * \n\n Design and sell bespoke fitted furniture solutions\n\n * \n\n Use CAD-based software to create room designs\n\n * \n\n Deliver excellent customer service\n\nFull training is provided; previous sales or customer-facing experience is beneficial.\n\nWhat’s on Offer\n\n * \n\n High volume of inbound, company-booked appointments\n\n * \n\n Excellent earning potential (£50,000–£100,000 OTE)\n\n * \n\n Weekly paid commission\n\n * \n\n Flexible full-time working\n\n * \n\n Full sample kit provided\n\nRequirements\n\n * \n\n Strong communication skills and a positive attitude\n\n * \n\n Valid UK driving licence and own reliable vehicle (business insured)\n\n * \n\n Own telephone and laptop\n\n * \n\n Flexibility to work evenings and weekends\n\n * \n\n Comfortable working self-employed, commission-only\n\nWork Location: In person

________________________________________\nPenalty Charge Administrator\n\nSalary: £25,000 - £26,000 (+ Quarterly Bonus) \nLocation: Leeds \nHours: Mon-Fri, 9am - 5:30pm\n\nFull-time, Permanent Position\n\nWe are seeking a proactive and detail driven Penalty Charge Administrator to join our client's Central Reservations Administration team. You will be part of a small, supportive team responsible for processing all vehicle related fines and PCNs from start to finish. The role also provides key administrative support to the vehicle rental administration team and offers occasional assistance to the central reservations team. This is a process focused role requiring excellent communication, strong organisational skills, and the ability to manage high volume tasks efficiently. \n________________________________________\nThe Key Responsibilities of the Penalty Charge Administrator:\n* Process all fines, PCNs, and traffic violations within required timeframes and recharge customers in line with agreed processes \n* Process invoices relating to PCNs received from funders within set timeframes\n* Handle email correspondence and queries from clients, funders, authorities, and internal teams in accordance with company policies\n* Provide telephone support when liaising with fine authorities, clients, and internal departments\n* Update internal systems accurately and efficiently\n* Support the vehicle rental administration team by invoicing clients, managing hire terminations, and updating vehicle information\n* Assist with overflow calls for the central reservations team\n* Take ownership of issues, escalating anything outside your authority to the Team Leader\n________________________________________\nThe Key Requirements of the Penalty Charge Administrator:\nEssential Skills:\n* Excellent communication and customer service skills \n* Strong computer literacy\n* Ability to work independently while also contributing effectively to a team\n* High attention to detail and accuracy\n* Strong organisational skills and reliable data input ability\nExperience:\n* Previous administration experience is essential\n* Motor industry experience is preferred\nAdditional Skills:\n* Willingness to learn and adapt in a dynamic environment \n________________________________________\n\nSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Here at Best.Energy, we’re looking for an experienced Energy Optimisation Manager to join our UK team. You’ll bring proven expertise in energy management and a track record of delivering measurable savings, helping us support clients on their journey to greater efficiency and sustainability. Job Title: Energy Optimisation Manager, UK Salary: £45,000 to £50,000 pa Type: Full-Time | Permanent Location: Leeds, Yorkshire or surrounding area - Site travel will be needed in this area Incentivisation: OTE bonus structure around critical performance KPIs About Best.Energy Best.Energy is a global leader in energy monitoring and management and our mission is simple: to forge a built environment that is more energy efficient, more intelligent, more sustainable, and more pleasing to live and work in. Our industry leading technology and products are used in over 70 countries by hundreds of well known brands such as Shangri La Hotels, 7-Eleven, Accor Hotels, Oxford University and McDonalds. We’re an outcomes focused business that has grown substantially in the last decade, driven by our talented people. To help us on our journey, we need more brilliant individuals to join us and drive the take-up of energy monitoring and energy efficiency solutions here in the UK and all across the world. The Role - Energy Optimisation Manager, UK As an Energy Optimisation Manager at Best.Energy, you’ll help our customers achieve their energy saving goals. Your new role is centred around providing customers with knowledge and expertise on how their energy is being used and where they can make savings. You may have previously worked in roles such as Energy Analyst, Energy Manager, ESOS Lead Assessor or Environment / Sustainability Consultant. You will ideally have knowledge and experience of energy management in a broad range of business sectors; including hotels, food production, restaurants and manufacturing. The wider energy management team is located in several global locations (UK, US, and Malaysia), therefore collaboration and communication are key. • Monitor sites and individual assets remotely through the Best.Energy Analytics platform and other online dashboards., • Provide analysis and insight into how a customer site uses energy and other utilities, to enable the customer to make smart decisions and save energy., • Create and distribute detailed, accurate reports to customers and internally., • Make recommendations for capital investments that will save energy - ie. ECMs (Energy Conservation Measures) - and justify these with data-led business cases., • Consult on the optimisation of current systems, including BMS, to optimise energy performance at client facilities., • Recommend changes in customer and staff behaviour to save energy, whilst maintaining standards., • Create, monitor and respond to digital alarms alerting to specific behaviour or circumstances to ensure ECMs are being followed, energy is being saved and customer business is not impacted., • Clearly communicate with clients, ensuring expectations are met and issues resolved promptly and thoroughly. Lead meetings and provide clarity in a complicated subject area., • Work closely with the Data and Support Teams, to ensure a cohesive service to all clients., • Occasionally travel to customer sites across the UK to conduct energy audits and provide on-site support. Your Skills To be successful in this role, you’ll need: • Energy management experience across a broad range of sectors., • Customer facing skills, confident communication via video call, telephone and face to face., • Proficiency in the use of Microsoft Office products, especially excel and/or equivalent tools., • Ability to analyse and manipulate data., • Auditing experience, particularly the identification of suitable optimisations and ECMs. Useful experience and qualifications: • ESOS Lead Assessor, • EnCO Consultant / Practitioner Status, • CEM, • M&V qualifications and experience, • IPMVP familiarity and experience, • Able to travel to customer sites across the UK to provide energy audits and support, your own vehicle and a full clean driving licence are essential., • Strong Excel skills and proven experience in energy data analysis are required, with familiarity in industry standards such as IPMVP considered highly advantageous. What You’ll Get - Life at Best.Energy Life at Best.Energy is busy - make no mistake about that! We’re people on a mission (and a great one at that) and we all look after each other. Our offices are in central Bristol and, depending on your location, you can work from home, from the office, or a mixture of both. • Salary £45,000 to £50,000 pa, • OTE bonus structure around critical performance KPIs, • Pension scheme through NEST Pensions., • Inclusive, flexible holiday allowance starting at 33 days & increasing annually, • Everyday healthcare cash plan, • Enhanced family leave policies We celebrate diversity and know that it’s critical for our success at Best.Energy. We welcome and encourage applications from everyone and work hard to be an inclusive employer. If you’re brilliant at what you do and have a passion for supporting the race to net zero then we want to hear from you. If you need any adjustments made to the application or selection process so you can do your best, let us know. We’ll be happy to help

Outbound Sales Advisor - Remote | Customer Sales\n\nAre you a confident communicator with a passion for sales? We're looking for an Outbound Sales Advisor to join a leading provider of appliance breakdown protection, helping millions of customers across the UK safeguard their fridges, dishwashers, boilers, and more. This is a fantastic role for someone looking to grow their sales career while enjoying flexibility and excellent rewards.\n\nThe Role\n As an Outbound Sales Advisor, you will:\n\nCall customers to ensure their appliances are covered and offer additional protection packages\nUse your sales skills to upsell products and build rapport\nUnderstand each customer's needs and recommend the right solutions\nWork in a fast-paced, supportive environment with clear performance targetsSalary: £25,500 + OTE £7,200\n Hours: Monday-Thursday 10:30-19:00, Friday 09:00-17:30\n Location: Remote unless in a commutable distance to Nottingham\n\nWhat We're Looking For\n\nPrevious experience in targeted sales\nExcellent communication and relationship-building skills\nAttention to detail and ability to work independently\nCalm, organised, and able to handle multiple tasks efficiently\nMotivated team player who enjoys delivering exceptional customer service\nDesirable experience in financial services Why You'll Love It\n\nFull training with a four-week induction to get you started\nMonthly sales incentives and bonuses\nClear progression pathways across HR, Tech, Finance, Marketing, and more\n33 days annual leave including bank holidays\nEmployee benefits including healthcare support, gym discounts, pension scheme, life assurance, and exclusive staff discounts\nModern office space for optional collaboration and support+This is your chance to join a dynamic team as an Outbound Sales Advisor, develop your sales expertise, and make a real impact while working remotely or from the Nottingham office.\n\nApply now to start your journey!\n\n#Remote #Leeds\n\nDisclaimer\n\nCCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.\n\nThis electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Location Around Leeds area\nJob Title : Automotive Warranty Technical Claims Specialist,\nJob Details:\nSalary:from £25945 (level 2) to £30705 (level 3) plus overtime and excellent holidays (5 weeks plus Bank Holidays) Monday to Friday.\nWest Yorkshire - Hybrid/Homeworking.\nThis role is ideal for a Qualified Motor Vehicle Technician seeking a varied role with a good work-life balance. Must have L2 or L3 NVQ in Maintenance and vehicle repair or equivalent. IMI.\nKey Responsibilities; include:\nHandling Vehicle Technical claims and telephone enquiries from customers, dealerships, and end users.\nWorking with many major motor manufacturers like JLR, Bentley, Aston Martin, McLaren, PSA group, Volvo, and Renault. to name afew.\nUsing your technical knowledge to authorize claims and negotiate payments for Engine Repairs, mechanical breakdowns, parts, and labour rates, which can involve high values.\nQualifications and Skills Required;\n- City & Guilds Level 3 certificate (or equivalent) in Motor Vehicle Maintenance. (Will consider Level 2 with relevant experience)\n- Previous experience in a Motor Vehicle Technical Environment.\n- Excellent customer service skills.\n- Reasonable IT literacy.\nWork Environment;\n- Initially full-time office-based training, followed by the option to work from home.\n- The employer is a well-established company with nearly 50 years in the industry, known for award-winning vehicle warranty and asset protection products.\nBenefits:\n- 25 days holiday plus Bank Holidays.\n- Option to buy additional holidays.\n- Childcare Vouchers.\n- Cycle to Work scheme.\n- Private Medical Insurance.\n- Excellent career progression opportunities.\nApplication:\nInterested candidates are encouraged to apply in the first instance. This summary covers the main aspects of the job advert, providing a clear overview of what the position entails and the benefits offered.\nJob Types: Full-time, Permanent\nBenefits:\n * Additional leave\n * Casual dress\n * Company pension\n * Cycle to work scheme\n * Free parking\n * Life insurance\n * On-site parking\n * Sick pay\n * Work from home

9 Month Contract - Credit Controller. We’re recruiting a Regional Credit Controller on a 9‑month fixed‑term contract to support a busy, high‑volume Credit Control function. You will be responsible for collection activity, customer communication, and a range of administrative duties that keep the credit control process running smoothly. This role is ideal for someone who thrives in a fast‑paced environment and enjoys building strong relationships with customers and internal teams. Key Responsibilities • Manage inbound mailbox activity and respond to customer queries., • Provide copy invoices and statements of account as required., • Handle inbound customer calls professionally and efficiently., • Update customer contact details and ensure future communications are sent correctly., • Process credit and re‑bill requests in the system., • Take ownership of debt accounts, ensuring timely collection in line with agreed payment terms., • Actively chase outstanding monies and work to meet collection targets., • Identify, record, and manage disputes through to resolution., • Conduct structured collection calls and maintain accurate notes across multiple systems., • Complete end‑to‑end account reconciliations (AR)., • Participate in regional debt calls and ledger reviews., • Build strong working relationships with customers and internal stakeholders., • Support general administrative tasks as required.Skills & Experience, • 1–2 years’ experience in Credit Control., • Comfortable working in a high‑volume, fast‑paced environment., • Experience in a service‑based business is desirable., • Strong communication skills, both written and verbal., • Confident telephone manner and customer‑focused approach., • Solid IT skills including Microsoft Office, SharePoint and intermediate Excel., • Detail‑oriented, reliable, and target‑driven., • Able to work independently as well as part of a team., • CRM/Salesforce experience beneficial; SAP knowledge desirable. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4778204

Michael Page have partnered with a reputable business in Leeds City Centre to recruit for multiple Legal Customer Service Advisors. \n\nThis would be an exceptional opportunity for someone who is looking to progress their career further with a firm which will provide excellent training and a structured career path. \n\nNo experience required full training would be provided!\n\nImmediate interviews please apply now!\n\nClient Details\n\nMichael Page have partnered with a reputable business in Leeds City Centre to recruit for multiple Legal Customer Service Advisors. \n\nThis would be an exceptional opportunity for someone who is looking to progress their career further with a firm which will provide excellent training and a structured career path. \n\nNo experience required full training would be provided!\n\nImmediate interviews please apply now!\n\nDescription\n\nAs a Legal Customer Service Advisor you will be supporting clients with their active cases dealing with a range of enquiries and chasing up documents and details which are required to progress the file. \n\nThe role will be mainly telephone and email based and occasionally corresponding with clients through webchat platforms.\n\nIf you thrive in busy environments are passionate about delivering a high level of service please apply now!\n\nProfile\n\nNo experience required and the business welcome candidates from a retail/hospitality and care background\n\nExcellent communication skills and a confident telephone manner \n\nAble to work in a targeted busy high volume environment \n\nProfessional and personable able to build good strong effective working relationships \n\nAn excellent team player \n\nJob Offer\n\nSalary of £24500+ reputable business within the Legal Sector+ full training provided+ excellent progression and development+ good benefits package+ hybrid working+ great team and culture+ excellent on site facilities+ no shift patterns or weekends+ immediate interviews being held

Are you a GDS proficient travel industry professional with a flair for fares?! If so, we’d love to hear from you as we recruit for some fantastic roles with a leading travel organisation.\nJoining our client as a Flight Reservations Consultant, successful candidates will be responsible for booking flights to a variety of worldwide destinations, dealing with any flight-related queries whilst offering outstanding customer service.\nPrevious experience with booking flights using a GDS is essential for the role, along with exceptional customer service and communication skills. You’ll be professional and enthusiastic with a keen eye for detail and in return, our client is offering a competitive salary of £28k, plus genuine OTE of £35-40k and excellent industry benefits.\nThis role is ideally based in Chester/hybrid, however our client can also offer a fully home-based option for those in other areas of the UK.\nWorking hours are Mon – Fri 9am – 5.30pm / 9.30am – 6pm with one in four Saturdays 10am – 4pm.\nThis is an exceptional opportunity with an extremely friendly and professional team, working sociable hours and offering excellent earning potential, so if this role is of interest to you, please apply online.\nRole of Flight Reservations Consultant:\n * Making flight reservations using a GDS\n * Identifying and sourcing alternative flight options to increase margins\n * Building relationships with agents\n * Following up on sales leads (email / phone) and working towards targets\n * Offering a high standard of customer service\n * Staying abreast of everything new in travel, from airline routes to travel guidelines\nSkills required for the role:\n * Previous flight reservations / sales experience using a GDS - essential\n * Excellent knowledge of worldwide airfares\n * Good worldwide geographical knowledge\n * Excellent relationship building and communication skills\n * Confident telephone manner and good attention to detail\nIf you’re interested in learning more about this Flight Reservations Consultant opportunity, please press the apply online button now!\nNot for you? Then please visit our website to view the other exciting roles we have available.\nSucceed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Bank Reception Administrator/Spire Leeds/Bank Ad-Hoc Shifts\nSpire Leeds Hospital has an exciting opportunity for an Administrator to join the bank team.\n"Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services."\nOur vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.\nDuties and responsibilities:\n * To ensure the provision and maintenance of an efficient patient administration service within the hospital. To provide information to patients, consultants and other relevant departments in a timely and courteous manner.\n * Provide and maintain an efficient bookings system for all in-patients and day cases using a computerised system (SAP)\n * Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers' products, policies and initiatives\n * Liaise with pre-authorisation team or medical insurer to ensure funding is agreed prior to patient admission date\n * Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face-to-face meetings, telephone or letter. Ensure an accurate record of the communication is held\n * Maintain departmental electronic and manual filing systems accurately\n * Provide advice on medical coding to ensure that the hospital and consultants charge within relevant insurer guidelines\n * Process patient admission letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate\n * Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests\n * Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information\n * Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.\n * Undertake any training or development as required to acquire skills and knowledge to undertake role competently\n * Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post\nWho we're looking for:\n * Good standard of secondary education with demonstrable literacy and numeracy skills\n * Track record of successful delivery in a similar role, in an office and / or customer service environment\n * Understanding of medical terminology\n * Knowledge of the healthcare market\n * Working knowledge of SAP or a similar patient booking system\nBenefits:\nWe offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:\n * Bank colleagues are paid weekly\n * We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave\n * Save an average of £50 per month with our free onsite car park\n * Access to Spire Healthcare pension\n * Access to Blue Light Card discounts\n * Smart spending discounts (in addition to Blue Light discounts) via 'Spire for You'\n * Wellbeing Centre access via 'Spire for You'\n * Free uniform\n * Free DBS\n * Full induction, including mandatory training updates\n * Opportunities for further training and progression into permanent posts\n * Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team\nOur Values:\nWe are extremely proud of our heritage in private healthcare and of our values as an organisation:\nDriving clinical excellence\nDoing the right thing\nCaring is our passion.\nKeeping it simple\nDelivering on our promises\nSucceeding and celebrating together\nWe commit to our employees' well-being through work life balance, on-going development, support and reward.\nSpire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.\nClosing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.\nFor us, it's more than just treating patients; it's about looking after people

PURPOSE OF THE ROLE To research and develop qualified sales leads, book new business appointments, and attend appointments made by supporting business development executives and support marketing resources. Develop bespoke sales proposals and tender responses to achieve company sales targets and improve profitability for key target markets and relevant services. We are also looking to recruit an apprentice to support and grow within this role. FUNCTIONS/RESPONSIBILITIES Sales To identify the top priority qualified leads and book appointments to develop new sales, to target £750k in new sales per annum. To develop and maintain a pipeline of opportunities To identify, engage and interact with key decision makers to identify new and emerging business opportunities. To produce & develop bid proposals and quotations To build effective relationships with potential and existing clients, by understanding their business, questioning and clarification. To effectively network either in person or via social media channels e.g. LinkedIn. To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is always provided to clients and colleagues. Systems Update and Reporting To maintain and update records in our CRM (Salesforce & Outreach) system accurately and in accordance with the data protection requirements. To identify renewal opportunities and gather customer information to ensure efficiency of renewal process. To provide line management information as required. To maintain a database of leads and proposals ensuring accuracy Teamwork To work together as a team and with Operations, other departments, and divisions within the organisation to identify any process improvements and improve standards, efficiency, and profitability. To provide sales support and or assistance to other team members on product, service solutions. To work as part of a team to achieve the departmental targets. To present a supportive, positive, and enthusiastic attitude towards the job, the company, and your colleagues at all times. Knowledge To ensure that a good level of understanding and knowledge of the organisations products and services, which is improved and always maintained, ensuring that customer queries can be dealt with accurately and appropriately and supported by the department. To take responsibility for own personal development in line with agreed annual performance objectives. Such other duties as the management may from time to time reasonably require. These duties may change and develop over time. Therefore, the employer reserves the right, upon giving reasonable notice, to require the employee to perform other duties within the employees capability. PERSONAL SPECIFICATION At least 3 years working within a Sales environment preferably in a proactive field sales role within the facilities (or related) industry Knowledge of CRM systems would be advantageous Excellent telephone, communication skills Computer literate/keyboard skills High degree of accuracy Demonstrated ability to prioritise issues Able to follow set policies and procedures and implement as necessary. Good numeric skills. Ability to produce bespoke proposals and tender bids Requirements / Key Skills: Valid UK driving licence Must hold a clean, full driving licence and have access to a reliable vehicle. Willingness to travel The role requires regular travel to client sites across the UK Overnight stays Ability to stay overnight at hotels when required. Flexibility Comfortable with variable schedules to meet client needs, including early starts or late finishes where necessary. P ERSONAL QUALITIES & ATTRIBUTES Polite, courteous, and friendly towards customers and colleagues Willing and capable to be flexible and adjust to various duties and hours Willing and able to undertake further training Able to work under pressure, responding to customer enquiries Capable and willing to work on own initiative as well as collaboratively with colleagues to support or be supported in areas where expertise and knowledge is required to affect the best client solution Able to legibly complete all necessary paperwork Able to converse at all levels Microsoft Office 365, Word, Excel This job description is intended to give the post holder an appreciation of the role envisaged and the range of duties and responsibilities to be undertaken. It does not attempt to details every activity. Specific tasks and objectives will be agreed with the post holder on an annual basis. The post holder will be required always to perform any other reasonable task, as requested by the Operations Manager or Director, to meet the operational needs of the business. As an equal opportunity employer, we welcome people from all backgrounds, including those who are neurodivergent. We understand that different minds bring different strengths, and were committed to creating an accessible and supportive environment where everyone can realise their potential.

EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. Please ensure you read the below overview and requirements for this employment opportunity completely. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. An exciting opportunity has arisen at EDSB. We are looking to recruit an Engineer Attendance Co-ordinator to work for our Engineer Attendance team in our Leeds office. Reporting into the Engineer Attendance Team Leader, duties are as follows: -Attend engineer planning meetings where required. -Liaise with the Engineer Attendance Manager and management team to resolve customer issues. -Point of contact for engineers. -Log calls via phone/email where required. -Ensure Engineer Attendance emails are completed/passed to relevant team to be dealt with. -Dispatch engineers on a daily basis to cover callouts. -Book in works with customers and re-plan where required. -Ensure all engineers calls have been sent to their PDAs. -React where necessary to any requests from other members of the EDSB team. -React where necessary to any requests from customers, to be helpful, even if this just means passing on the correct contact info for who is best to help. -Provide information to customers when requested. -Liaise with contractors and co-ordinate where necessary on works being carried out. -Ensure Direct Dial phone numbers are always used, not personal mobile numbers. -Always use EDSB shared mailboxes for communication, not personal email addresses. Required Skills: -The ability to communicate confidently with people at all levels. -Able to work under pressure to maintain deadlines. -Excellent organisation, written and numerical skills. -Excellent timekeeping and time management skills. -Self-motivated and able to work both in a team and using your own initiative. -Clear communicator with a good telephone manner. -Ability to deal with multiple priorities with a structured and organised approach. -To be flexible enough to adapt to the reactive environment of the role. Working hours are 08:30 to 17:00 with a 45 minute lunch break. xrnqpay Salary will be discussed at interview stage.

Sales Professionals/Self-employed Sales/Design Consultants Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. OTE £50,000 - £100,000 p.a. Leeds (Next Courses March & April 2026) Sharps Fitted Furniture, the UKs No1 Fitted Furniture Company are looking for self-employed sales professionals to join its busy sales team across the LS postcode areas working within customer homes, designing and selling the bedrooms and Home Collections of their dreams. Design skills including CAD are advantageous however not essential as full training is provided but previous customer facing sales experience/communication skills would be beneficial. We offer: • Strong brand awareness with high levels of sales generated through customer recommendations., • Excellent earning opportunity and flexible full time working., • High number of in-bound company booked appointments no cold calling., • Weekly paid commissions with realistic opportunity to convert 1 in 3 appointments., • Good communication skills & a positive attitude, • A strong desire to succeed., • Ideally previous sales experience although not essential., • A focus on exceptional customer service

A reputable Energy Business in Leeds is seeking a Customer Care Advisor to provide exceptional support to clients. This role is primarily telephone-based and involves resolving customer queries within service level agreements. Ideal candidates should have previous customer service experience and exc

Overview We are currently recruiting for a Scheduler on behalf of a national provider of sustainable heating solutions. Operating for over 35 years, they have hundreds of staff working for them across multiple offices in the UK. Their services include the design, installation, maintenance and management of plant rooms and heat networks on behalf of local authorities, universities, factories, housing associations, private landlords and utility energy suppliers. The Field Support Team is responsible for allocating field resources whilst ensuring Service Level Agreements are always adhered to. The primary function of the role is to provide the back-office administration of the Field Operations Department and ensuring that agreed appointments are scheduled and to work in conjunction with the regional supervisor to deliver the responsive, cyclical and commissioning works across their respective regions throughout the year. This is a permanent position, based in Shipley, working Monday to Friday, 37.5 hours per week. The salary is paying £27k per annum. You will also receive 25 days annual leave plus bank holidays, company pension, private healthcare, training schemes and development opportunities. This is a full time office role. The planning team operate between 8am – 6pm, Monday to Friday. Role would be 37.5 hr across these hours, which are typically: Earlies: 08:00 > 1630hr / 0830 > 1700 Lates: 0930 >1800 Responsibilities • Work in Progress Management – Manage Work in Progress (WIP) so that all live works are carried out effectively, ensuring that the total WIP value does not exceed agreed parameters and maintain the status of the system to ensure that the most up to date information is always available and. Throughout this process liaise with the client and/or resident or internal department where applicable and your engineering team in a professional and coherent manner throughout ensuring that all parties are fully informed with respect to live jobs., • Scheduling, Engineer Allocation – Assign all live jobs for re-active, planned and CMV work held within the WIP file to the engineering team and in doing so ensure that the correct engineer resource has been allocated based upon their geographical location, competencies level and expected duration of the proposed works in accordance with their daily schedule., • Resource Planning – Plan the regional resources to accommodate commissioning works, inter departmental engineering requirements, contractual obligations i.e. CMV, exception checking programs and or other pre planned programs of work as required., • Scheduling, Appointments – where an appointment is required ensure that these are agreed in accordance with our contractual obligations wherever possible, the availability of the regional resources and the current WIP schedule. In the event that a proposed or agreed appointment cannot be honoured contact the customer and re-schedule their appointment as appropriate., • Project Coordination – Assist with the programming and scheduling of any project works being undertaken within your region including taking ownership in relation to engineer availability, monitoring progress and ensuring projects are completed within the required timescales., • Health & Safety Flags – Update and maintain any reported H&S flags within the SMART Serve application immediately escalating any H&S issues through the companies designated escalation procedures., • Cyclical Maintenance Visit Management – Plan, coordinate and schedule the contracted CMV works within your region working closely with the regional engineer team and the client including requesting their support where standard access routines are proving in effective., • Call Handling – to take and manage the following calls in a highly professional manner from our broad range of customers, logging the information correctly and as fully as possible on our bespoke SMART Serve System (SMS), offering service appointments where appropriate, and managing the expectations of the caller in accordance with the Companies policies and ethos. Whilst taking the calls, analyse the fault in as much detail as possible to establish if a maintenance visit is required and entering the collated information comprehensively on the SMS. Skills & Attributes • Previous experience working in a similar role., • Housing Association/Utility / logistics background - planning/scheduling would be beneficial., • Excellent communication skills. Comfortable with use of telephone systems. The ability to liaise with both Customers and Engineers over the telephone in a professional, highly organised and professional manner., • Comprehensive PC Skills including the familiarity of the Microsoft Office Package (Excel, Word, Outlook, SharePoint) the ability to feedback performance issues associated with internal software., • Takes ownership of problems and actively resolves them., • Ability to remain calm under pressure., • Strong ability to work both independently and as part of a wider team., • Ability to prioritise work effectively., • Ability to manage own time. Note:- Apex Resourcing Solutions are acting as an Employment Agency

Join Our CICA Team as a Paralegal – Abuse Compensation Claims – Make a Real Difference! Salary: Dependent on experience Monday to Friday – Full Time, permanent Leeds LS8 2AL – office based – free parking Are you an organised and proactive Paralegal looking to take the next step in your career? Do you thrive in a fast-paced environment where attention to detail and excellent client service are key? If so, we have an exciting opportunity for you! Our well-established and highly respected and award-winning solicitors’ firm is seeking an Abuse Compensation Claims Paralegal to provide vital support to our dedicated team. You will work to provide a high level of support tothe Team to enable them to efficiently progresstheir client cases. If you’re looking for a varied, interesting role in a supportive team where you can contribute to truly make a difference in people’s lives, we’d love to hear from you! When applying, please include a cover letter. Main responsibilities To support the Criminal Injury Compensation Claims department to efficiently and effectively progress, conclude and maximise the compensation awards in Scheme Abuse claims. There is scope in the role for progression by building knowledge and experience. The role is primarily an administrative role involving a high-level of case management work. It will include: Maintain a high standard of client care for both new and existing clients to ensure repeat business and recommendations. Accurately obtaining client information and claim details. Handling new and existing matters from the outset to completion. Setting up files and opening new cases on the case management system Communicating internally with CICA team, support staff and finance department and externally with clients, abuse schemes and other third parties. Using the case management calendar system to plan and prioritise case and file management so deadlines are met, and compensation maximised. Updating the case management system File maintenance of routine correspondence and telephone calls, legal drafting and ensuring full compliance with Abuse schemes. To adhere to the firm’s financial policies of billing and invoicing File closure and archiving To train and develop relevant knowledge, techniques and skills To assist in providing holiday cover for colleagues in CICA department Any additional duties that may be required to assist the running of the practice. Person Specification Essential Criteria Required Experience Experience of working in a client/customer facing or customer service role Experience communicating to clients or third parties on the telephone and by email Experience in an office setting Experience using databases and computer management systems and Microsoft office (word, excel, outlook) Experience with file handling Skills Excellent organisation and time management skills to effectively manage conflicting priorities Excellent communicator who is able to politely take lead in a conversation Capable of using diplomacy, tact and sensitivity when dealing with others Good English language skills Excellent team player who can get on with others Ability to handle sensitive information Ability to work autonomously Good information technology skills - must be adept in use of MS Office, particularly Word and Outlook, and ideally case management systems to a basic level, internet and email. Possess commercial awareness Behavioural characteristics Taking ownership for informed decisions and delivering quality outcomes Ability to use initiative and be pro-active in their work. Commitment to continuous improvement and providing a high-quality service Ability to inspire and motivate self and colleagues High degree of personal integrity and commitment to fairness, diversity and equality Genuine willingness and desire to progress themselves and the department/business they work within Desirable Skills Required Experience Experience working in an office setting, preferably in a Law firm Interested? If you feel that you possess the relevant skills and experience for this position, then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

Job Title Talent Acquisition Agent Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Leeds Ways of Working: Remote (with frequent visits to contracted location and Head Office of Leeds) Hours of work: Monday to Friday • 3 week shift rota - 08:00am-16:30pm, 08:30am-17:00pm, 09:30am-18:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. What you'll be doing In this busy and exciting role you will work in a fast-paced centralised recruitment team delivering on circa 4000 hires a year! Working at home, with office base at our Head Office in Leeds, this is a truly exciting opportunity to be part of our rapidly expanding business. Role Accountabilities • Responding to all queries, emails and telephone enquiries to the agreed Tier 1 & 2 levels of support for the HR Customer Service Centre for both external and internal customers, delivering a great customer experience for all enquires., • To provide a high standard of service to both external and internal customers, in accordance with company processes and procedures, by undertaking specialist recruitment / HR customer service administration tasks. • To maintain the live vacancies on the applicant tracking system and ensure candidate records are maintained. • To provide administration support to talent acquisition tasks e.g. - candidate uploads, event manager event creation & CV database searches. • To set up telephone interviews and assessment centres/face to face interviews for candidates ensuring exceptional levels of engagement and maintaining a high level of confidentiality • To complete telephone interviews for candidates at the correct allocated time in accordance with company processes ensuring great candidate engagement and maintaining a high level of confidentiality. • To manage assessment/interview outcomes - candidate verbal offers and regrets, ensuring system is fully updated and the correct information is passed onto the TA Administration team for contract & induction facilitation. • To undertake any reasonable working duties and arrangements as requested by the Talent Acquisition Manager to assist with the provision of recruitment. What we're looking for • Excellent attention to detail and the ability to work in a methodical manner. • Previous experience of working in a customer service environment. • Strong team player • Ability to be able to work to set deadlines in a fast-paced environment. • Excellent organisation and administration skills. • Ability to interact confidently at levels in person and over the telephone. • Intermediate Microsoft Office skills (Excel). At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contribution • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career. #LI-HF1 #CVL

Transport Operator (Nights) Leeds, West Yorkshire The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice. You’ll be joining a business that is not only established and respected but one that is genuinely invested in its people, its future, and the positive impact it makes across the globe. We are looking for a talented Transport Operator to join our dedicated team on a full-time, permanent basis, based at our site in Leeds (LS9 0SG). The working schedule is Monday to Friday, working 21:30 to 06:00. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving and wants to be part of a team that keeps the UK supply chain moving through the night. The Benefits: • Salary of £30,080.42 per annum plus a yearly allowance of £1872 - 25 days' holiday (plus bank holidays) and an option of 5 days’ Volunteering Leave annually - Employee Referral Scheme - Cycle to Work scheme - Critical Illness Cover - Health cash plan - Free online Fitness Platform, i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition - On-site Mental Health First Aiders - Employee benefits, i.e., free eye test, up to 25% off gym membership, high street vouchers - Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service - Tailored development and career opportunities Alongside these generous benefits, you’ll be joining a supportive, people-first culture where your wellbeing, growth and long-term career progression truly matter. We believe in recognising hard work, celebrating success and giving you the tools to build a career you can be proud of. This is an excellent opportunity for a highly organised transport professional with strong customer service skills to join our forward-thinking organisation. In this role, you’ll play a key part in a busy logistics operation, playing a central role in delivering on clients’ expectations whilst developing your own expertise in an environment focused on growth and offering a tailored career path. This will enable you to enhance your skills, take ownership of your career progression and build your reputation as a trusted specialist in this vital position. Every shift brings new challenges, new opportunities to problem-solve and new chances to make a real difference to our customers and our operation. So, if you’re ready to take the next step in your logistics career and make a meaningful impact, we’d be delighted to hear from you. The Role: As a Transport Operator, you will co-ordinate fleet activity and ensure timely, compliant and customer-focused delivery operations at our Leeds depot. You’ll be the person who keeps everything running smoothly, ensuring our night operations remain efficient, safe and reliable. Working within the transport office, you will handle customers’ delivery requests, liaise efficiently with drivers and act as the main point of contact for order processing. Your communication skills and ability to stay calm under pressure will be key to your success. You’ll play a key role in building strong client relationships, communicating via telephone and email, and escalating issues promptly to your line manager to ensure service expectations are consistently met. Your professionalism and attention to detail will help maintain our reputation for excellence. This is a role where your initiative, problem-solving ability and commitment to great service will be valued every single day. Additionally, you will: • Identify and recommend solutions to customer queries or delivery failures - Maintain high standards of compliance - Support the smooth running of all traffic office contracts as needed About You To be considered as a Transport Operator, you will need: • A good understanding of warehouse and transport procedures, including WTR (Working Time Regulations) and EU Driver regulations - A good understanding of IT, including Outlook, Excel and PowerPoint - Excellent communication and customer service skills, with the ability to effectively communicate with and supervise drivers - The ability to build excellent relationships with customers - Good organisational skills and the ability to prioritise If you’re proactive, confident, and ready to take ownership of your shift, please apply now. We thank all applicants for their interest; however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. At Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process, but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process. Yusen Logistics is an equal opportunities employer who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on skillset and experience. Diversity allows us to create an inclusive environment where our employees can strive and grow their potential. We are proud to foster a workplace where everyone feels valued, respected and empowered to succeed. Yusen Logistics are proud to be a ‘Disability Confident Committed’ employer

M&E HVAP Shift Leader - FM Service Provider - Iconic Building - London (City) - Up to £58,000 Are you a Shift Leader looking for a new challenge? Are you a Shift Technician looking for promotion? Would you like to work on an iconic site in London? Fantastic opportunity to work for a leading FM Service provider situated in London. CBW are currently recruiting for an M&E HVAP Shift Leader to work on a prestigious contract in London. You will provide an exceptional high standard of building services provision (planned and reactive) within a commercial, occupied environment and with the utmost regard for customer service. You will be responsible for undertaking planned and reactive maintenance works to Electrical, HVAC plant and associated equipment. The successful candidate will be Electrically or Mechanically qualified with a proven track record in commercial building maintenance. Working as part of a small shift team you will be required to liaise with clients, other service partners and contract support functions throughout the business via telephone and email, therefore excellent communication and computer operation skills are a requirement for this position. Hours of work Continental Shift Pattern - Days & Nights 19:00pm to 07:00am & 07:00am to 19:00pm Key duties & Responsibilities Establish good working relationships with the client Facilities Management Team, to ensure proactive, open, and co-operative partnership Monitor component, system and building performance against target profiles via Building Management System and alert platform Contribute information as required for regular and exception reports Propose variations or modifications to modes of operation and or the times of operation of systems to minimise energy consumption Invoke escalation when required through established communication channels Ensure required documentation and records are maintained in line with company processes and procedures. Responsible for incident management and completion of associated forms Ensure the shift log is kept up to date with relative and informed information that proactively assists the shift Team deliver to a constant high standard. Ensure the shift handover report is submitted before the end of shift without exception Ensure all asset and operational issues are clearly recorded to meet contractual KPI’s and SLA’s Develop a comprehensive understanding of the building layout, functions, and complexities through developed practices through scenario drills, continuous assessments, staff training and personal development Ensure a consistent and up to date understanding of site and asset operational status, utilising the Building Management System and Shift Team Requirements Mechanically or Electrically qualified City & Guilds 1 & 2, 2357 and AM2 or equivalent City & Guilds 2382 18th Edition IEE Regulations To be conversant with electrical plant related building services PPM's carried out in-line with SFG20 and resulting reactive work Requirement to complete critical environment training, and to carry out scenario training as per schedule, guide and train shift team on SOPs/EOPs etc. Experience with LV switchgear, HV generation and control systems (Desirable / Not essential) HV & LV Authorised Person (Highly desirable / Not essential)

Are you calm under pressure, detail-oriented, and passionate about operational excellence? As a Control Room Operator, you will be the heartbeat of our operations, monitoring systems, responding to real-time events, and ensuring everything runs safely and efficiently. This is a critical role where your vigilance and quick thinking help keep people safe and systems performing at their best. If you thrive in a fast-paced, high-responsibility environment, we want to hear from you! First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. Must have a CCTV Licence Must be able to commute to Leeds and available to work Days and Nights. About the Role Respond promptly and professionally to telephone and email enquiries from colleagues and customers, ensuring clear and courteous communication at all times. Collaborate closely with the Control Room Team to maintain consistent, transparent, and ongoing communication regarding daily operations and service updates. Monitor and manage the employee tracking and scheduling system, ensuring data accuracy and timely updates. Compile and deliver accurate reports on incidents and operational events, sharing insights with both management and clients as required. Complete all necessary documentation efficiently, escalating issues appropriately and in a timely manner when needed. Liaise effectively with all departments across the organisation to support seamless operations and cross-functional coordination. Utilise FRG systems proficiently to carry out daily tasks and contribute to the smooth running of control room operations. Requirements Must be able to provide a full 5-year employment and/or education history, including addresses and landline contact details for verification purposes. Must have a CCTV Licence Exceptional attention to detail with a commitment to accuracy and consistency. Punctual, reliable, and adaptable, with a professional appearance and a proactive attitude. Strong written and verbal communication skills, with the ability to interact confidently with colleagues and customers. Demonstrates sound judgement, integrity, and a professional demeanour in all situations. Desirable Skills & Experience Previous experience working in a Control Room environment. Background in administration or customer service roles. Experience within the security industry is a strong advantage

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Leeds city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 23rd March 2026 The Role: We’re looking for an enthusiastic Customer Service Advisor to join a leading Financial Services client in Leeds.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Customer Service Advisor Function: Operations & Service Location: Bradford, BD4 Reports to: Customer Care Manager Core Hours: 8.15 am to 5.00 pm (Lunch: 45 minutes) - Monday to Friday 08:00am – 12:00pm Saturdays (paid at time & half). Duration: Long term Temp (possibly temp to perm) Salary: £12.21 an hour Monday to Friday & 1 in 2 Saturdays at £19.01 an hour 8:00 – 12:00 Start Date: ASAP To act as the primary contact with the Customer network in respect of call outs to appliances. To provide dedicated after sales service to all Customers and advice on all areas of products and service. Responsibilities -Prioritise and allocate service calls for all field service engineers / appointed agents, and co-ordinate the tasks and workload of same efficiently using the Service Diary System, and work in constant liaison with the Service Management Team as necessary. -Proactively manage the Diary system to organise effective Saturday cover using engineers and/or appointed Agents in accordance with business requirements and fulfilment of the contractual Saturday rota system. -Up sell plans for in warranty and out of warranty packages. -Promote the services we provide. -Liaise with the Service Management Team and Lead Engineers to assist and provide adequate cover in respect of general service calls, as well as any special circumstances which may arise eg, site visits, problematic appliances etc. -Proactively manage the Diary system to accommodate all authorised annual leave requests for the field Engineering Staff via the Regional Service Manager and Service Administration -When applicable, monitor all agents’ Service calls in accordance with the correct allocation of re-visits permitted under agents’ terms and conditions, forwarding same to the Service Administration Team for final payment to be made within contractually agreed timescales. -Where possible answer basic customer complaints either by telephone or using standard templates and/or good telephone techniques. -Investigate all customer complaints, summarising job history and Company involvement and forward to appropriate Manager for action. -At all times be aware of, and adhere to, the requirements of the Company’s Health and Safety Policy -Carry out ad hoc duties as required. Experience -Previous experience within a Customer Service environment preferred. -Must be able to drive. -Excellent communication skills (written and spoken) enabling effective rapport with customers and colleagues -First class telephone skills – polite manner, customer responsive attitude. -IT literacy (Word, Excel and email). -Ability to work methodically and accurately, paying attention to detail. -Strong organisation skills: ability to prioritise effectively and efficiently. Thank you for your application. If you need an update or have any questions, please contact Shannon Clough at Interaction Recruitment Leeds using (phone number removed) INDLEE

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