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At Fruition Group we embrace our values of Pride, Energy and Perseverance and our colleagues embed them as the foundation of their work. Our colleagues are proud to work for Fruition Group, they are pro-active with high energy to maintain our market-leading status. With a diverse team we recognise that no two people are the same and we focus on results rather than unachievable KPIs and work collaboratively to achieve our goals whilst having fun along the way! We are a high growth organisation who work with a huge range of technology employers throughout the UK, and as a business we re-invest profits to ensure we are leading in recruitment innovation in our marketplace and equipping our colleagues with the best environment, tools and training to help them succeed. The Yorkshire Tech team is our longest standing market, which focusses on staffing high-profile clients across the Leeds and Yorkshire area on an exclusive basis. This team is made up of extremely experienced recruiters, and has full support from our Delivery function and Consultancy Enablis, enabling you to accelerate your billings and become a true market leader in the industry. The role Reporting directly into a Managing Consultant, you will play a pivotal part in the resourcing of candidates for our clients and the development of new client relationships. You will continue to develop your network of candidates within your specialist vertical market and continually keeping up to date with current trends. You will think outside of the box for sourcing strategies and utilise all internal tech provided to maximise efficiency. There is excellent opportunity to develop your mentoring and leadership skills as you will begin to support junior colleagues with their day to day recruitment and deliver training sessions. You will work alongside internal Account Managers to ensure a smooth recruitment process from beginning to end for roles that you are delivering on. Key Responsibilities • Development of accounts into key accounts, • Searching for suitable IT candidates who match our clients’ requirements, • Headhunting and networking on sites such as LinkedIn / GitHub / Stack Overflow, • Writing and posting job adverts, • Telephone interviewing candidates to assess their suitability for specific roles, • Arranging interviews for candidates and liaising with them during this time, • Making job offers to suitable candidates and handling rejections, • Taking references / collating relevant supporting documents, • Building relationships with candidates to create a strong talent pipeline, • Use social media to create a personal brand, • Keep up to date with trends within the Tech industry, • Building relationships with existing and future clients, • Utilise internal tech such as SourceWhale, LinkedHelper and Paiger, • Ensure all data is accurately recorded on CRM, • Attending meeting with clients to explore potential opportunities, • Negotiating fees and terms of engagement Key Skills and Capabilities • Outstanding communicational skills with the ability to adapt language to different audiences, • Ability to build long—lasting professional relationships, • Ability to handle difficult conversations, • Excellent analytical and problem solving skills, attention to detail; well organised, • Proactive and independent thinker, • Excellent customer service skills, • Strong presentation skills with the ability to convey key messages to diverse and wide audiences, • Exceptional Stakeholder Engagement skills, • Experience working to targets, and good billing history, • Good negotiating skills, • Experience using the telephone in a professional environment is essential, • Good understanding of recruitment in the Leeds market is desirable, • Experience within Tech Recruitment on a 360 basis is essential Benefits • Competitive basic salary with uncapped earning potential, • Lucrative commission – no thresholds!, • Ongoing training with external learning providers, • Clear and structured Career progression, • Bi annual winners trip to European destinations such as Marbella, Barcelona & Amsterdam, • Flexible working offer between the office and home, • Quarterly lunch clubs for top achievers, • Quarterly team socials, • Childcare vouchers, • Friday early finish If you’re interested in joining Fruition as a Senior Recruitment Consultant / please get in touch for an initial confidential chat about our available opportunities, and we’ll happily share our story with you. For further information please email Lois.gooding @fruitiongroup.com We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Ison Harrison Solicitors, the Yorkshire Law Firm, employs 450+ people across 25 offices. We are 100% employee-owned, so each employee has a part to play in shaping the future of the firm. Employee-ownership also means that profit share payments are distributed, tax-free, to employees with 12+ months’ service at the end of our financial year. Employees are encouraged to Join in, Influence and Benefit. Please see our Benefits page for details of our profit share scheme and other Employee Benefits. Our values are: 100%; Responsible; Supportive; Adaptable; Open & Transparent; Progressive; Community and Authentic. These values are at the heart of everything we do, when dealing with both clients and colleagues. Job Description We are currently recruiting for a conveyancing assistant to join our property teams at our busy Leeds City centre Head office. This role involves working with our new build property teams. The role is very client focused and the successful candidate will pride themselves on delivering a professional, helpful and friendly service. Experience in conveyancing is essential, specifically sales and purchase, as we would ideally want the applicant t o hit the ground running. They will be a quick and accurate worker and be able to follow instructions carefully while dealing with a high volume of work with a lot of client contact. In return the firm offers a supportive learning environment with the opportunity to develop and progress their career. Key Tasks • Opening new files and inputting new instructions onto the Case Management system and producing relevant letters and documents., • Updating the Case Management system in accordance with team procedures as the matter progresses., • Issuing contracts on sale files and assisting in dealing with replies to enquiries., • Ordering searches., • Dealing with exchanges and related paperwork., • Setting up completions., • Issuing Mortgage reports to clients., • Dealing with incoming post where appropriate., • Dealing with telephone enquiries where possible., • Filing, billing, faxing, photocopying, sorting post and archiving., • General administration duties for the office and firm. Key Skills – Essential • Good keyboard skills., • Literate and numerate., • Ability to work accurately in accordance with the requirements of the team., • Ability to deal with enquiries in a customer-friendly and effective manner., • Ability to work under pressure., • Ability to prioritise workload and meet tight deadlines., • A flexible and adaptable approach to work., • Ability to work on own initiative and as a member of a team. Experience – Essential Experience in a similar fast-paced role 12+ months experience in conveyancing in sales and purchase Salary The salary for this role will be based on experience, therefore please indicate your current salary and expectations for this position. Location Duke House, 54 Wellington St, Leeds, LS1 2EE Job Type: Full-time Ison Harrison is an equal opportunities employer and does not discriminate on any grounds other than the ability to carry out the job specification.

Technical Administrator Leeds | Permanent | Full-time | Hybrid A well-established professional consultancy is looking to appoint a Technical Administrator to join its busy team in Leeds. This is an excellent opportunity for someone with strong administrative experience who enjoys supporting technical professionals in a fast-paced, project-led environment. The successful candidate will play a key role in ensuring the smooth running of day-to-day operations, providing administrative support across a specialist technical division and helping projects progress efficiently from instruction through to completion. Key responsibilities • Providing day-to-day administrative support to a team of technical specialists, • Producing and formatting documentation, reports and correspondence, including a high volume of audio typing, • Managing incoming and outgoing project communications, ensuring information is accurately logged and distributed, • Monitoring project timelines and following up with internal teams to maintain service level agreements, • Coordinating appointments, site visits and diary schedules, • Maintaining internal systems and updating project records, • Handling telephone and email enquiries professionally, ensuring a high standard of client service, • Organising project files, documentation and supporting paperwork, • Assisting senior members of the administration team with wider operational tasks About you The ideal candidate will be organised, proactive and confident managing multiple tasks in a busy office environment. You’ll be comfortable working both independently and as part of a wider team, with a strong eye for detail and excellent communication skills. Applicants should ideally have: • Previous experience in an administrative or team support role, • Strong typing skills, including experience transcribing audio, • Good working knowledge of Microsoft Office, particularly Excel, • Experience managing workloads across multiple stakeholders, • Strong organisational skills with the ability to prioritise effectively, • Confident communication skills, both written and verbal, • A professional and customer-focused approach, • The ability to work accurately under time-sensitive deadlines The opportunity This role offers the chance to join a respected national consultancy with a strong reputation in the built environment sector. The business works across a broad range of specialist projects and offers a collaborative working culture, long-term career development and a comprehensive benefits package. Alongside a competitive salary, the company offers a range of additional benefits including bonus potential, flexible benefits options, wellbeing support, training and progression opportunities. If you’re an experienced administrator looking for a varied role within a supportive technical team, this could be an excellent next step.

Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 23 offices and over 350 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Due to continue expansion, we're happy to offer you an exciting opportunity to join our dynamic team as a Maintenance Coordinator. This is a full-time, permanent position located in Horsforth. The salary ranges from £25,000-£26,000 depending on experience plus annual bonus. Let's talk about the role. It involves; • Dealing with tenants, over the telephone and via email, who have a maintenance issue with their property., • You will identify the problem and assess if it requires a contractor to visit or if it is user error., • You will be liaising with landlords, tenants and contractors to facilitate a prompt and professional approach to repairs and maintenance keeping all parties fully informed at all times and obtaining all necessary consents. We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as; • Self-motivated, well organised and you will have experience of working within a customer service environment where you are reactive to customer’s needs, • Great administrative skills and attention to detail., • IT Literacy, • Problem solving skills, • Ideally someone who has previous experience in a similar role, however it is not essential but a basic knowledge of household maintenance issues, will be an advantage, but not essential as a full structure training programme will be given to inexperienced candidates with the right qualities! At Linley and Simpson, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Here's what you can look forward to: • Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health., • Our Employee Assistance Programme offers free counselling support sessions., • Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday., • Get the latest gadgets and appliances with our Smart Tech Scheme., • We're committed to reducing our carbon footprint with our Cycle2Work Scheme., • We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF., • You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles., • Celebrate your loyalty with special days and celebrations for length of service., • Planning for retirement? We've got you covered with that important pension pot., • We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career., • And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Linley and Simpson, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!

Position: Customer Care Adviser Location: Hybrid Working - Kirkstall Forge, Leeds Permanent – Full Time (37.5 hours per week) Customer Care Team, Bupa Care Services Salary: £25,000 + Uncapped Monthly Bonus Scheme Opening Hours: Monday to Friday (08:00 – 18:30) & Saturday (09:00 – 12:30) What are we looking for? When is a contact centre not a contact centre? Well, for us, it’s when you do more than just take calls and process enquiries. In the Bupa Customer Care Team, we want you to be able to spend time having a caring and customer focused conversation. We want you to feel empowered to guide your caller through their search for a Care Home. You’ll be able to empathise and build a great rapport with your customers, being with them every step of the way. You’ll be there from their initial call, right through to their loved one moving into one of our Care Homes. Some of our enquirers need care for a loved one immediately, others are planning for the future, so you’ll build up a caseload of enquiries and support them by keeping in touch throughout their journey. Things don’t stop with delivering an outstanding customer experience though. We believe in working together as one, so you’ll also have opportunities to be involved in driving our department forward, ensuring we always exceed customer expectations when interacting with us. A bit about us Bupa is one of the most well-known and respected healthcare businesses in the world, because what we do matters. From our contact centres to our care homes; health and dental centres to our state-of-the-art hospitals across all four corners of the globe, every part of our operation is dedicated to our purpose of helping people live longer, healthier, happier lives and making a better world. We pride ourselves on working with brilliant people who put our customers at the heart of everything they do. Bupa Care Homes provides expert nursing, dementia, residential and specialist care to almost 6,000 people in 130 UK homes. The Role This fantastic opportunity is for a small number of individuals who have a passion for delivering an exceptional, yet personalised customer experience. In return for your desire for success, we’ll make sure you receive all the training and coaching you need to fit right into our team. As well as a competitive starting salary of £25,000 you’ll be eligible for our uncapped monthly bonus scheme which is based on your personal performance. You’ll be based at our Kirkstall Forge office in Leeds but have the flexibility to work from home too. You’ll have a permanent contract working 37.5 hours per week within our opening hours of Monday to Friday 08:00 – 18:30 and Saturday 09:00 – 12:30. What’ll you will need to succeed. • Love what you do. If you enjoy helping others and have a drive for being the best you can be, you’re already halfway there!, • Be confident in leading a telephone conversation through many emotions. Our callers can be everything from upset and not knowing which way to turn, through to happy, upbeat, and ready to have a good old chat about what’s going on in their life right now., • Determined, proactive attitude. We want you to provide an outstanding level of service, but we’ll also reward you based on your personal performance. One of these elements will be the number of enquirers you guide through an enquiry to admission into our Care Homes What’s it like to work here? We want people to ‘love working here’, so much so that’s it’s at the top of our agenda and something you’ll hear a lot about here at Bupa. We offer our people a great range of benefits, many of which are flexible and can be tailored to suit what’s most important to you. We’re a healthcare company so there’s a huge focus on our people’s health and wellbeing, supported by a healthy work-life balance and workplaces which are friendly, appealing spaces to support you to be at your best. We’re driven by one purpose, helping people live longer, healthier, happier lives and that that means our people too! As a Bupa employee you’ll be entitled to some fantastic benefits which include: • 25 days holiday increasing to 30 days as your length of service increases, the option to buy and sell holiday, • An enhanced pension plan & life assurance, • You’ll join our monthly bonus scheme, amount variable dependent upon your role and performance., • Looking after your health is important to us and you can benefit from our health trust scheme where all our people have the option of taking our market-leading medical insurance cover, which includes mental health support and treatment, at a greatly reduced price as well as a free health assessment every 2 years. Your health and wellbeing matters to us and we provide lots of family friendly policies too., • You can keep fit at our free onsite gyms (local gym discounts where no onsite gym)., • We will support you to get to work, offering a season ticket loan to spread the cost of an annual train/bus ticket as well as our cycle to work scheme. We’re an inclusive organisation that celebrates diversity and welcomes everyone – all talents and backgrounds. Bupa strives to make sure that every applicant is assessed solely on the basis of personal merit and qualifications, regardless of gender, sexual orientation, pregnancy or maternity, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

We are recruiting exclusively for our Leeds based client, a dynamic Creative Merchandise Agency, for an ambitious, enthusiastic and career-driven Account Executive to join their team. Based near Leeds, our client offers free onsite parking and is easily accessible from the City Centre. If you are looking to develop your career within a vibrant and creative work environment, this role is the perfect opportunity with excellent development opportunities! As a Account Executive, you will join a fast-paced, lively team, providing key support on briefs and projects from renowned clients and brands. You will support on a wide range of briefs, taking incoming enquiries and subsequently supporting the Account Managers to fulfil briefs through to completion. You will be provided with extensive training and development with a view to progress your career in the business. We are looking for a driven and lively candidate, a strong communicator able to build rapport with ease, focussed on providing exceptional service as well as priding yourself on meticulous attention to detail. Key responsibilities of the Merchandise Account Executive: • Providing effective support on client enquiries via inbound orders, • Supporting on client contact in relation to new enquiries and orders (via web, email and telephone) and providing support throughout the full project life cycle, • Researching products, what is on trend and what will match your client’s needs, creating decks and product presentations, • Supporting the order process by providing accurate quotations and following up to maximise quote > order conversion, • Working on briefs and ensuring artwork processes are adhering to brand guidelines and internal procedures, • Building effective working relationships internally with key departments, e.g. artwork and production, to ensure orders are produced on time Experience Required: • We are open to Graduates with the right energy, enthusiasm, and drive, someone looking to kickstart their career in a fast-paced agency environment. This will be at the £24,000 salary level., • We are also open to candidates with experience, for those with 12-18 months office experience across customer service, administration, or a related account executive role, the salary will be up to £27,000. Skills and Attributes Required: • A naturally engaging individual with excellent interpersonal skills, • Strong focus on providing exceptional customer service, • Excellent attention to detail, able to spot anomalies or errors and correct them, • Strong IT skills and able to learn new systems and processes quickly, • Excellent communication skills and the ability to build relationships with key clients, • Someone with a vibrant personality who wants to join and contribute to a fantastic, lively team This is an excellent opportunity to work within a superb business that provides a social and dynamic working culture. If you have the experience and skills outlined above, please send your CV immediately to be considered. Note: Due to the amount of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.

Ison Harrison Solicitors, the Yorkshire Law Firm, employs 450+ people across 25 offices. We are 100% employee-owned, so each employee has a part to play in shaping the future of the firm. Employee-ownership also means that profit share payments are distributed, tax-free, to employees with 12+ months’ service at the end of our financial year. Employees are encouraged to Join in, Influence and Benefit. Please see our _ for details of our profit share scheme and other Employee Benefits. Our values are: 100%; Responsible; Supportive; Adaptable; Open & Transparent; Progressive; Community and Authentic. These values are at the heart of everything we do, when dealing with both clients and colleagues. We are currently recruiting for an Employment Solicitor (Associate) to be based at our Duke House office in Leeds city centre. This is a hybrid role working two/three days from the office and two/three days from home, following completion of the successful candidate’s probationary period. The role will mainly involve managing executive exits, litigation (mainly claimant) and assisting our Company and Commercial team, under the supervision of a Partner. Overview The role is likely of interest to Employment Solicitors that are around, or over ,5 years PQE with a good knowledge of the employment tribunal process. Some respondent litigation experience or experience of advising employers on non-contentious matters would be an advantage. The successful applicant will be organised and methodical. Accuracy and attention to detail are essential, as is the ability to work quickly and efficiently to ensure deadlines are met and our excellent client care standards are maintained. They will also be friendly, professional and able to explain technical legal detail with clear and confident communication, both verbally and in writing. This is a fantastic opportunity for someone who wants to take the next step in their career. Hard work and ability will be recognised and in return we offer the opportunity to develop skills and knowledge and build a successful career. Key Skills – Essential • Professional and friendly client care., • Ability to work accurately in accordance with procedures and processes., • Ability to deal with technical details and to express solutions to complex legal problems in a concise and customer-friendly way., • Ability to present and argue a case orally and in writing., • Good and clear communication to deal with clients and other parties face to face., • Excellent telephone manner., • Accurate communication to produce clear and accurate letters and legal documents., • Confident IT skills., • Ability to learn quickly., • Ability to organise and prioritise work, under supervision, to meet clients’ expectations and matter deadlines., • Ability to work under pressure., • Ability to work on own initiative and as part of a team., • A flexible, pro-active and ‘can do’ attitude. Experience • As a guide, this role may be of most interest to someone with around 5 years PQE or relevant experience Qualifications • Current Practising Certificate for qualified applicants Salary Dependant on skills and experience. Please include your current salary and salary expectations within your application. Location Duke House, 54 Wellington Street, Leeds, LS1 2EE

Ison Harrison Solicitors, the Yorkshire Law Firm, employs 450+ people across 25 offices. We are 100% employee-owned, so each employee has a part to play in shaping the future of the firm. Employee-ownership also means that profit share payments are distributed, tax-free, to employees with 12+ months’ service at the end of our financial year. Employees are encouraged to Join in, Influence and Benefit. Please see our _ for details of our profit share scheme and other Employee Benefits. Our values are: 100%; Responsible; Supportive; Adaptable; Open & Transparent; Progressive; Community and Authentic. These values are at the heart of everything we do, when dealing with both clients and colleagues. Job Description We are currently recruiting for a conveyancing assistant to join our property teams at our busy Leeds City centre Head office. This role involves working with our new build property teams. The role is very client focused and the successful candidate will pride themselves on delivering a professional, helpful and friendly service. Experience in conveyancing is essential, specifically sales and purchase, as we would ideally want the applicant t o hit the ground running. They will be a quick and accurate worker and be able to follow instructions carefully while dealing with a high volume of work with a lot of client contact. In return the firm offers a supportive learning environment with the opportunity to develop and progress their career. Key Tasks • Opening new files and inputting new instructions onto the Case Management system and producing relevant letters and documents., • Updating the Case Management system in accordance with team procedures as the matter progresses., • Issuing contracts on sale files and assisting in dealing with replies to enquiries., • Ordering searches., • Dealing with exchanges and related paperwork., • Setting up completions., • Issuing Mortgage reports to clients., • Dealing with incoming post where appropriate., • Dealing with telephone enquiries where possible., • Filing, billing, faxing, photocopying, sorting post and archiving., • General administration duties for the office and firm. Key Skills – Essential • Good keyboard skills., • Literate and numerate., • Ability to work accurately in accordance with the requirements of the team., • Ability to deal with enquiries in a customer-friendly and effective manner., • Ability to work under pressure., • Ability to prioritise workload and meet tight deadlines., • A flexible and adaptable approach to work., • Ability to work on own initiative and as a member of a team. Experience – Essential Experience in a similar fast-paced role 12+ months experience in conveyancing in sales and purchase Salary The salary for this role will be based on experience, therefore please indicate your current salary and expectations for this position. Location Duke House, _ Job Type: Full-time Ison Harrison is an equal opportunities employer and does not discriminate on any grounds other than the ability to carry out the job specification.

Organization: Elizabeth School of London Position: Student Success Tutor Salary: £28,000 Per Annum Employment Type: Full Time Location: On-Site, Elizabeth School of London, Leeds, UK Working Hours: (This role operates with two fixed schedules. Applicants may select either of the following schedules based on availability) • Monday to Friday (9AM - 5PM) (with weekend and evening flexibility when required), • Wednesday to Sunday (9AM - 5PM) About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instill confidence in their studies at Elizabeth School of London. Main duties and responsibilities The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Deliver excellent customer service via telephone, email and face-to-face interactions. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.

About the company Founded in 2001, a designer and manufacturer of warning systems for special purpose vehicles including those for emergency service applications. Operating from extensive research, design, test and manufacturing facilities in Yeadon, Leeds, UK, they have established ourselves as trusted partner to Police, Fire, Ambulance, rescue, recovery and utility fleet managers on every continent. They are a business-to-business supplier who work with fleet end users, conversion houses, base vehicle OEMs and distributors. They specialise in creating customised products to suit specific customer needs, their products are typically technical in nature and integrated into vehicles by third party installers. Now recruiting, they are looking for an additional Internal sales engineer to join their existing team. The Role Reporting to the Sales and Marketing Director, the successful candidate will be responsible for responding to incoming telephone and email enquiries from both existing and potential new customers, generating suitable quotations and processing eventual orders. Our product range is wide and sometimes technical in nature, some basic technical background would be an advantage, however this is by no means essential as full initial training will be given and extensive ongoing technical support is available where needed, Their products are exported around the world, any additional language skills would be welcome b...

PA to Directors Leeds LS9 | Office Based | Full-Time | Permanent 40 Hours Per Week | 8:00am 5:00pm Up to £35,000 Depending on Experience ST TALENT are recruiting for a PA to Directors on behalf of an established business based in Leeds. This PA to Directors role would suit someone with previous experience supporting senior leadership teams within a busy professional environment. The successful candidate will provide high-level administrative and organisational support to multiple Directors, ensuring the smooth day-to-day coordination of business operations, meetings, travel, and company events. Key Responsibilities: Managing complex diaries and scheduling for three Directors Coordinating customer and client visits Managing gate access and intercom systems, including welcoming visitors and external guests Handling incoming external telephone calls Overseeing multiple mailboxes, including general enquiries inboxes Processing expenses and managing company credit cards Organising internal events, including meeting room bookings and catering arrangements Coordinating company events in collaboration with the Marketing team Ordering and maintaining office supplies Supporting HR with training records and coordinating internal training sessions Managing staff recognition awards, including long service and birthd...

Location: Huddersfield This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? • 20 day holidays plus bank holidays pro-rata, • Contribution to Group Personal Pension Scheme, • Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers, • Sponsored Summer and Christmas events, • Cycle to Work Scheme, • <...

Job Title: Credit ControllerLocation: Leeds (LS15)Salary: £26,000 - £34,000 per year Hours: Monday - Friday, 8:30am - 4:30pm or 9:00am - 5:00pm Are you a confident and detail driven individual with a desire to join a national, forward thinking business? This is an excellent opportunity to join a long established organisation as Credit Controller, where you will play a key role in supporting cash flow performance and maintaining strong customer relationships. As Credit Controller, you will be responsible for managing a high volume of sales ledger accounts across multiple locations, ensuring timely collection of payments and delivering a high standard of customer service. Working within a busy and fast paced environment, this role is ideal for someone who is target driven, commercially aware and confident communicating with customers at all levels, whether prior credit control experience or a genuine desire to pursue a role in this field. You will enjoy problem solving, negotiating and building professional relationships while supporting the wider finance team.Key Responsibilities as Credit Controller: • Manage and maintain a high volume sales ledger across multiple locations, • Proactively chase outstanding debt via telephone, email and written correspondence, • Review aged debt and drive cash collection performance in line with c...

Job Title: Freight Forwarding Sales Support ExecutiveLocation: ShipleySalary: £27,000 - £30,000 per annum (dependent on experience)Hours: Permanent, Full Time (Monday to Friday)About the Role: This is a key commercial support role within the sales and pricing function of the business. The Freight Forwarding Sales Support Executive will play a vital part in handling customer enquiries, preparing accurate quotations and supporting the development of new and existing business opportunities. You will work closely with the sales and operations teams to ensure pricing accuracy, strong customer communication and a consistently high level of service. This is an excellent opportunity for someone looking to develop their career within freight forwarding, with exposure to both commercial and operational aspects of the industry.Key Responsibilities as Freight Forwarding Sales Support Executive: • Handle customer enquiries via telephone and email in a timely and professional manner, • Prepare accurate and competitive quotations for Ocean, Air, and Road Freight services, • Support the external sales team with pricing and commercial information, • Maintain and manage shared pricing and enquiry inboxes, • Process customer bookings and update internal systems (e.g. freight management platforms), • Liaise with custo...

A leading UK fitted furniture company is seeking sales professionals to join its team The Role Attend company-booked, in-home appointments (no cold calling) Carry out site surveys and customer consultations Design and sell bespoke fitted furniture solutions Use CAD-based software to create room designs Deliver excellent customer service Full training is provided; previous sales or customer-facing experience is beneficial. What’s on Offer High volume of inbound, company-booked appointments Excellent earning potential (£50,000–£100,000 OTE) Weekly paid commission Flexible full-time working Full sample kit provided Requirements Strong communication skills and a positive attitude Valid UK driving licence and own reliable vehicle (business insured) Own telephone and laptop Flexibility to work evenings and weekends * Comfortable working self-employed, commission-only Work Location: In person...

About Haztec Founded in 2001 Haztec International Ltd is a designer and manufacturer of warning systems for special purpose vehicles including those for emergency service applications. Operating from extensive research, design, test and manufacturing facilities in Yeadon, Leeds, UK, we have established ourselves as trusted partner to Police, Fire, Ambulance, rescue, recovery and utility fleet managers on every continent. Haztec is a business-to-business supplier. We work with fleet end users, conversion houses, base vehicle OEMs and distributors. We specialise in creating customised products to suit specific customer needs, Haztec products are typically technical in nature and integrated into vehicles by third party installers. We are looking for an additional Internal sales engineer to join our existing team. The Role Reporting to the Sales and Marketing Director, the successful candidate will be responsible for responding to incoming telephone and email enquiries from both existing and potential new customers, generating suitable quotations and processing eventual orders. Our product range is wide and sometimes technical in nature, some basic technical background would be an advantage, however this is by no means essential as full initial training will be given and extensive ongoing technical support is available where needed, Haztec products are exported around the world, any additional language skills would be welcome but are not necess...

A leading UK fitted furniture company is seeking sales professionals to join its team The Role Attend company-booked, in-home appointments (no cold calling) Carry out site surveys and customer consultations Design and sell bespoke fitted furniture solutions Use CAD-based software to create room designs Deliver excellent customer service Full training is provided; previous sales or customer-facing experience is beneficial. What’s on Offer High volume of inbound, company-booked appointments Excellent earning potential (£50,000–£100,000 OTE) Weekly paid commission Flexible full-time working Full sample kit provided Requirements Strong communication skills and a positive attitude Valid UK driving licence and own reliable vehicle (business insured) Own telephone and laptop Flexibility to work evenings and weekends * Comfortable working self-employed, commission-only Work Location: In person...

Patient Services & Concierge Coordinator North Leeds LS8 Salary circa £14-16 ph dependent on skills and experience Hours midday – 6pm daily Monday to Friday with Saturday hours to be discussed Site based no hybrid working Our client is an award-winning surgery based in North Leeds providing same-day concierge GP Consulting. They are now looking to recruit an experienced Patient Services & Concierge Coordinator to join their existing team. Reporting directly to the Practice Manager, you will be responsible for all patient service and communication, both face to face and over the telephone. You will be responsible for caring for patients throughout their treatment journey, ensuring they receive five-star service throughout. This role would ideally suit an individual who has experience of working within a surgery or aesthetic clinic or who has been working within a customer centric industry delivering excellent customer service. The role will include, but is not limited to: • Care of patients in reception and waiting area, • Answering phone calls and emails, • Patient appointment scheduling, • Daily diary management, • Preparation and filing of patient notes, • General Housekeeping in reception, waiting areas and WCs, • Performing administrative tasks including letters, clinic printed matter, patient surveys a...

Permanent – Full Time We are looking to recruit a Customer Service Planner to join our team based from our office in Hunslet, Leeds, LS10 1BL. About the Role Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email. Using our in-house system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. About You Candidates will have the following: • Social Housing experience would be advantageous, • Repair and Maintenance planning background, • Competent in communicating with direct operatives, subcontractors, and residents., • Planning knowledge of what works can be sequenced or can be undertaken concurrently., • Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable., • Good computer skills, • Good communication skills e.g. abilit...

West Yorkshire Combined Authority is seeking a part time Customer Service Advisor to join its MetroLine team. This role involves providing tailored travel information to customers across West Yorkshire through various channels, including telephone and webchat.

We are looking for a compassionate and supportive Refuge Night worker to join our team. Salary £21,840 per annum, plus 50p per hour night premium. Experience of telephone based and/or customer service advice or support work.

ASAP START* We have several ongoing temporary roles for our well-known client based in Morley. If you are experienced in customer service - call centre, hospitality, retail, or any customer facing role then this role may be for you! This is a Hybrid role after training with just 2 days a week in the office Shift pattern is a 3 week rotation as follows: Week one - Monday to Friday 08:00 - 16:30 Week two - Monday to Friday 09:30 - 18:00 Week Three - Monday to Saturday - 08:00 - 16:30 with one day off during the week. Training is FULLY OFFICE BASED FOR 5 WEEKS - NO TIME OFF CAN BE TAKEN IN THIS PERIOD (1st JUNE - 5th JULY APPROX) . The hours will be one week of 8:30 - 16:00, followed by a grad bay for 4 more weeks all of which will be in the office, initially grad bay will be 8:00-16:30 with a move to shifts on week three. £12.71ph The role: As a Customer Service Advisor, you will provide a primarily telephone-based, high-touch service to our Premium customers. You'll take ownership of inbound premium calls, resolving enquiries swiftly and professionally while delivering an outstanding experience on every interaction. Most of your role focuses on Premium customer queries, service experiences, delivery issues, and parcel investigations, where speed, empathy, and accuracy are essential. You'll also manage high-importance CEO and Executive escalations, ensuring they are handled with absolute care and precision when they arise. You will be accountable for: • Delivering a professional, solutions‑focused telephone experience by handling the majority of Premium customer queries via phone, responding promptly, building rapport, and resolving as many issues as possible on the first call., • Taking full ownership of Premium customer cases end to end, including tracking updates, service issues, failed deliveries, returns, lost parcels, and upgrade enquiries, providing clear and proactive updates throughout., • Carrying out thorough investigations using all relevant systems and collaborate closely with Couriers, Delivery Units, Depots and Customer Service leaders to ensure accurate outcomes., • Managing CEO and Executive‑level escalations with exceptional professionalism, producing clear, concise written findings and escalating high‑risk issues when needed., • Communicating with confidence and clarity on calls and in written updates, adapting tone and approach to meet Premium customer expectations., • Maintaining accurate and detailed CRM records, ensuring all actions, decisions, and updates are fully documented while utilising systems to diagnose and prevent delivery issues. The ideal candidate will: Have a good, basic knowledge of Microsoft Excel Be adaptable to change and new systems Have experience of end-to-end case management in a Customer Service setting. Have access to the internet at home, should you be required to work remotely Please click APPLY today. Or call the office on or email (url removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Outbound Calling & Customer Qualification Executive Location: Leeds, LS15 Hourly Rate: £12.71 per hour (paid weekly) Hours: Monday - Friday, 8:00am - 5:00pm Contract: Initially 6 weeks We are looking for a confident and professional individual to join our team on a temporary basis to support our sales department through outbound customer calls. The Role You will be responsible for contacting potential customers, introducing our services, and qualifying leads before passing suitable opportunities to the sales team. Key Responsibilities Making outbound calls to potential customers Asking qualifying questions and gathering key information Updating customer records accurately Passing qualified leads to the sales team Maintaining a professional and positive telephone manner Working towards daily call and lead targets What We're Looking For Confident communication skills Good telephone manner Previous customer service, telesales, or call handling experience preferred Reliable and professional attitude Basic computer skills and ability to update systems accurately What We Offer Weekly pay Full-time weekday hours Supportive team environment Immediate start available Opportunity to gain sales and customer service experience To apply, please send your CV and, if suitable, we will give you a call! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business are significantly growing have lots of exciting plans for the year in terms of expansion within the department if you are experienced within customer services and passionate about helping and supporting clients we would love to hear from you. Client Details Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business are significantly growing have lots of exciting plans for the year in terms of expansion within the department if you are experienced within customer services and passionate about helping and supporting clients we would love to hear from you. Description As a Claims Handler you will be working as part of a team to support customers with their active cases in relation to their existing products and services. You will be the initial first point of contact for customers gathering all supporting documentation and handling claims and complex cases from start to finish. The role will be mainly supporting customers over the telephone and email alongside occasional webchat platforms and social media. Profile Previous claims or customer service experience Confident telephone manner and excellent communication skills Thrive in a busy targeted environment Passionate about helping and supporting customers An excellent team player Job Offer Salary of £26200+ reputable insurance business in Morley+ exciting time to join the team+ good progression and development+ competitive benefits package+ free parking+ accessible location from Leeds and Bradford+ great team and culture+ no shift patterns or weekends+ immediate interviews being held please apply now to avoid disappointment

Internal Sales Executive – Timber & Building Products Job Title: Internal Sales – Timber & Building Materials Job reference Number: (phone number removed) Industry Sector: Internal Sales, Sales Executive, Sales Representative, Account Manager, Trade Counter Sales, Branch Sales, Timber, Hardwood, Softwood, Sheet Materials, MDF, Plywood, Joinery, Cladding, Building Products, Building Materials, Construction, Merchant, Trade Sales, Manufacturing, Contractors, Developers, Housebuilders, Woodworking, Interiors, Hardware, Location: Huddersfield Remuneration: £30,000 - £35,000 + Discretionary Bonus Benefits: Comprehensive benefits package The role of the Internal Sales Executive – Timber & Building Materials will involve: Internal Sales Executive position selling a range of timber and building materials such as hardwoods, softwoods, MDF, cladding, decking, fencing, sleepers, I-joists, roof trusses Selling to contractors, housebuilders, developers, joinery manufacturers and trade Offer practical advice to customers and guide them through the design process Dealing with inbound sales enquiries via telephone and email Processing orders and making cold calls with a strong focus on generating new business Pro-actively selling, following up leads and enquiries promptly Responsible for developing your own ledger, which over time you will be targeted on The ideal applicant will be an Internal Sales Executive – Timber & Building Materials with: Must have 2+ years construction sales experience Must have experience or a strong understanding of the timber, building materials or closely related construction sector Excellent communication and customer service skills Must be a good team player Driven, enthusiastic, hungry and lots of self-motivation * Computer Literate (Microsoft Office) Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Industry Sector: Internal Sales, Sales Executive, Sales Representative, Account Manager, Trade Counter Sales, Branch Sales, Timber, Hardwood, Softwood, Sheet Materials, MDF, Plywood, Joinery, Cladding, Building Products, Building Materials, Construction, Merchant, Trade Sales, Manufacturing, Contractors, Developers, Housebuilders, Woodworking, Interiors, Hardware

JRRL have an exciting new opportunity for a Graduate to join their market leading client as an Underwriting Assistant in their Commercial Underwriting team. Our client offers an excellent career path within Underwriting with an internal training programme and support with professional qualifications. The role will be based in their LEEDS office. Duties for the Underwriting Assistant: Assist with the daily underwriting and processing of commercial and residential risks. Review and summarise files gathering information on cases for referral to more senior underwriters. Ensure policy wording is correct and demonstrate an in-depth knowledge of policy coverage and be able to discuss this confidently with external and internal clients. Deal with new enquiries and queries via telephone and in writing and adhere to service standards. Input, update and maintain data so systems accurately reflect current position. Develop and maintain excellent working relationships with clients and maintain high levels of service to maximise business and conversion rate. Undertake legal research, projects and other reasonable duties as assigned by line manager. Person Specification for the Underwriting Assistant: Strong degree (minimum 2:1). Excellent communication skills with the ability to liaise at all levels. Strong problem solving and analytical skills. Ability to organise own time and prioritise workload to tight deadlines whilst still maintaining a high attention to detail. Outstanding customer service skills and the ability to build strong business relationships with internal and external customers. Builds rapport with colleagues, contributing to the effectiveness of the team. Strong desire for a career within insurance and a willingness to take insurance exams. The Underwriting Assistant role is a full-time, permanent position

Technical Administrator Leeds | Permanent | Full-time A well-established professional consultancy is looking to appoint a Technical Administrator to join its busy team in Leeds. This is an excellent opportunity for someone with strong administrative experience who enjoys supporting technical professionals in a fast-paced, project-led environment. The successful candidate will play a key role in ensuring the smooth running of day-to-day operations, providing administrative support across a specialist technical division and helping projects progress efficiently from instruction through to completion. Key responsibilities Providing day-to-day administrative support to a team of technical specialists Producing and formatting documentation, reports and correspondence, including a high volume of audio typing Managing incoming and outgoing project communications, ensuring information is accurately logged and distributed Monitoring project timelines and following up with internal teams to maintain service level agreements Coordinating appointments, site visits and diary schedules Maintaining internal systems and updating project records Handling telephone and email enquiries professionally, ensuring a high standard of client service Organising project files, documentation and supporting paperwork Assisting senior members of the administration team with wider operational tasks About you The ideal candidate will be organised, proactive and confident managing multiple tasks in a busy office environment. You’ll be comfortable working both independently and as part of a wider team, with a strong eye for detail and excellent communication skills. Applicants should ideally have: Previous experience in an administrative or team support role Strong typing skills, including experience transcribing audio Good working knowledge of Microsoft Office, particularly Excel Experience managing workloads across multiple stakeholders Strong organisational skills with the ability to prioritise effectively Confident communication skills, both written and verbal A professional and customer-focused approach The ability to work accurately under time-sensitive deadlines The opportunity This role offers the chance to join a respected national consultancy with a strong reputation in the built environment sector. The business works across a broad range of specialist projects and offers a collaborative working culture, long-term career development and a comprehensive benefits package.Alongside a competitive salary, the company offers a range of additional benefits including bonus potential, flexible benefits options, wellbeing support, training and progression opportunities. If you’re an experienced administrator looking for a varied role within a supportive technical team, this could be an excellent next step

Ison Harrison Solicitors, the Yorkshire Law Firm, employs 450+ people across 25 offices. We are 100% employee-owned, so each employee has a part to play in shaping the future of the firm. Employee-ownership also means that profit share payments are distributed, tax-free, to employees with 12+ months service at the end of our financial year. Employees are encouraged to Join in, Influence and Benefit. Please see our Benefits page for details of our profit share scheme and other Employee Benefits. Our values are: 100%; Responsible; Supportive; Adaptable; Open & Transparent; Progressive; Community and Authentic. These values are at the heart of everything we do, when dealing with both clients and colleagues. We are currently recruiting for an Employment Solicitor (Associate) to be based at our Duke House office in Leeds city centre. This is a hybrid role working two/three days from the office and two/three days from home, following completion of the successful candidates probationary period. The role will mainly involve managing executive exits, litigation (mainly claimant) and assisting our Company and Commercial team, under the supervision of a Partner. Overview The role is likely of interest to Employment Solicitors that are around, or over ,5 years PQE with a good knowledge of the employment tribunal process. Some respondent litigation experience or experience of advising employers on non-contentious matters would be an advantage. The successful applicant will be organised and methodical. Accuracy and attention to detail are essential, as is the ability to work quickly and efficiently to ensure deadlines are met and our excellent client care standards are maintained. They will also be friendly, professional and able to explain technical legal detail with clear and confident communication, both verbally and in writing. This is a fantastic opportunity for someone who wants to take the next step in their career. Hard work and ability will be recognised and in return we offer the opportunity to develop skills and knowledge and build a successful career. Key Skills Essential Professional and friendly client care. Ability to work accurately in accordance with procedures and processes. Ability to deal with technical details and to express solutions to complex legal problems in a concise and customer-friendly way. Ability to present and argue a case orally and in writing. Good and clear communication to deal with clients and other parties face to face. Excellent telephone manner. Accurate communication to produce clear and accurate letters and legal documents. Confident IT skills. Ability to learn quickly. Ability to organise and prioritise work, under supervision, to meet clients expectations and matter deadlines. Ability to work under pressure. Ability to work on own initiative and as part of a team. A flexible, pro-active and can do attitude. Experience As a guide, this role may be of most interest to someone with around 5 years PQE or relevant experience Qualifications Current Practising Certificate for qualified applicants Salary Dependant on skills and experience. Please include your current salary and salary expectations within your application. Location Duke House, 54 Wellington Street, Leeds, LS1 2EE TPBN1_UKTJ

Medical Records - Administrator | Spire - Leeds | 22.5 hours per week | Permanent We have an opportunity for an experienced Medical Records Administrator to join our team in our busy Medical Records department at the Leeds Hospital on a part time, permanent basis. Our Medical Records team are primarily responsible for the preparation, tracking and accurate storage of all medical records for the hospital. Your tasks will include preparation of records prior to outpatient clinics, transportation to the relevant department and filing once complete. Due to the high number of appointments the hospital completes on a daily basis this is a busy, fast paced role that requires meticulous attention to detail and accuracy. Spire Leeds Hospital, located in Roundhay, Leeds, has been treating patients for almost 30 years. We are the region's largest private hospital in terms of the range of services we offer and the number of consultants we work with. The hospital offers a range of services and facilities including four operating theatres, a sterile services department, a dedicated endoscopy suite, and a diagnostic and imaging department with an MRI and CT scanner. There are outpatient and physiotherapy departments providing services six days per week Duties and responsibilities Taking primary responsibility for the accurate preparation, tracking and storage of all medical records for the hospital Preparation of Medical Records for Outpatient, Pre Assessment and Admissions clinics Preparation of files for storage and archiving To provide records or information on request Filing, photocopying, dealing with telephone enquiries and sundries as required Inputting of data as and when required The effective transportation of medical records to the relevant department(s) To file incoming reports/correspondence into patient records Ensuring a meticulous attention to detail and accuracy, due to the high volume of appointments the hospital manages on a daily basis. Operate strictly within Data Protection Act legislation and data protection policies Who we're looking for Someone who is highly organised, accurate and works well to tight deadlines Previous experience of working in a medical records department along with knowledge of the health care industry would be would be highly regarded, however, full training will be provided Proficient in the use of a PC, including Microsoft, Outlook and Excel software Must be a good communicator Working well as part of a team Must be comfortable with the physical element of this role * Customer Service Experience Working Hours: Part Time, 22.5hrs per week Monday - Friday between 07.30 and 18:00, Saturday 08:00 - 16:00. Working days are flexible and to be discussed at interview. Contract Type: Permanent Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: - 35 days annual leave inclusive of bank holidays - Employer and employee contributory pension with flexible retirement options - 'Spire for you' reward platform - discount and cashback for over 1000 retailers - Free Bupa wellness screening - Private medical insurance - Life assurance Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation. - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. "Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services." Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible. About Us Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated 'Good' or 'Outstanding' by the Regulators; these are sector leading standards

Account Manager Bradford Salary: £26,000 Our client is seeking an experienced Account Manager to join their growing team in Bradford. This is an excellent opportunity for a commercially focused individual who enjoys building strong customer relationships, developing new business opportunities, and managing accounts to drive long-term growth. Key Responsibilities: Identify and develop new business opportunities while building relationships with key decision-makers through telephone, email, video calls, and other communication channels. Proactively follow up on leads, enquiries, and quotations to maximise conversion opportunities and maintain a strong sales pipeline. Manage and grow a portfolio of existing customer accounts, developing long-term relationships through a consultative and customer-focused approach. Understand customer requirements and provide tailored solutions, identifying opportunities for repeat business and account growth. Present and promote products and services, offering guidance and support throughout the sales process while maintaining a strong understanding of the company's offering. Work closely with internal teams to ensure customer requirements are met and projects progress smoothly. Maintain accurate customer records and sales activity using CRM systems, prepare quotations, and manage commercial discussions professionally. Work towards and exceed sales targets, contributing to the continued growth and success of the business.The Ideal Candidate: Previous experience in account management, business development, or a sales-focused role. Strong communication and relationship-building skills with a proactive and professional approach. Experience using CRM systems and maintaining accurate customer records. Self-motivated, organised, and committed to delivering excellent customer service. This is a fantastic opportunity to join a well-established business offering a varied and rewarding role with genuine opportunities for growth and development.If this role sounds of interest, please call (phone number removed) or click APPLY and we will be in touch. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

EDSB Compliance Solutions are national providers of Fire & Security, Electrical, Mechanical and Building Services. From Design and Specification through to Installation and Maintenance, our focus is to deliver compliance, alongside an unbeatable level of service. We work nationally across the UK and we pride ourselves on being a flexible, client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. We are seeking an experienced Gas Suppression Service Engineer / Room Integrity Tester to join our growing team. This role will involve working across a variety of sites including data centers and commercial premises. You will be responsible for servicing and fault-finding on gas suppression systems, as well as carrying out room integrity testing (door fan tests) and associated small remedial works. This role will include but not limited to the items below: Carry out maintenance of gas suppression systems (FM-200, Novec 1230, IG systems) Perform Room Integrity Testing (RIT) using Retrotec Analyse RIT results and provide recommendations for sealing works and PRV sizing Conduct full cause & effect testing of fire alarm and suppression systems (including shutdowns, interfaces, and outputs) Diagnose and rectify faults on fire alarm control panels and suppression systems Verify correct operation of detection systems, release mechanisms and interface signals Inspect and assess pressure relief vent (PRV) performance (positive & negative pressure requirements) Produce detailed service reports, test results, and compliance documentation Liaise with clients on-site to explain system performance, failures, and remedial actions Support installation and upgrade work where required Ensure all works are carried out in line with relevant British Standards and industry best practice Work safely in a variety of environments Required Skills: Strong knowledge of gas suppression systems (e.g. FM-200, Novec 1230, IG55/IG541) Experience with room integrity testing (door fan testing using Retrotec) Ability to understand RIT results (leakage, hold time, PRV sizing requirements) Understanding of cause & effect operation for fire alarm and suppression systems Fault finding on fire alarm panels and suppression control panels Knowledge of pressure relief vent (PRV) requirements (positive & negative pressure) Basic electrical fault-finding (voltages, circuits, inputs/outputs) A good understanding of the Standards which relate to our Industry and the systems we install is required Excellent customer relations are a must as the role will often include the individual being in a customer facing environment Good communication skills are required as most of the role will involve being on the telephone with customers and staff within the business, e.g. engineers, admin, sales and management teams A good understanding of Health and Safety will be an advantage although not a necessity A willingness to travel to locations across the country Desirable Knowledge of aerosol systems Familiarity with Retrotec equipment and reporting software FIA units or relevant fire qualifications Working hours are 08:30 to 17:00 with a 30 minute lunch break. Salary will be discussed at interview stage. TPBN1_UKTJ

Sales Executive Leeds City Centre £26,515 Per Annum + OTE Monday to Friday | Full-Time Are you a confident communicator with a passion for sales and client relationships? We are currently recruiting for a motivated Sales Executive to join a growing organisation within the legal sector based in the heart of Leeds City Centre. This is an excellent opportunity for someone who thrives in a fast-paced, professional environment and is looking to build a rewarding career with excellent progression opportunities. The Role As a Sales Executive, you will be responsible for engaging with prospective clients, understanding their needs, and introducing appropriate legal services and solutions. You will play a key role in supporting business growth while delivering outstanding customer service. Key Responsibilities Contacting prospective clients and handling inbound enquiries Building strong relationships and maintaining client engagement Explaining legal products and services clearly and professionally Working towards individual and team sales targets Updating customer information accurately on internal systems Collaborating with colleagues across the business to ensure excellent client serviceWhat We're Looking For Previous experience in sales, telesales, customer service, or a target-driven environment Excellent communication and relationship-building skills Professional and confident telephone manner Motivated, resilient, and goal-oriented attitude Strong organisational and administrative skills Experience within the legal sector is beneficial but not essentialWhat's on Offer Competitive salary of £26,515 Monday to Friday working hours - no weekends Leeds City Centre location with excellent transport links Supportive team environment Ongoing training and career development opportunities Modern office environment within a professional sectorIf you are ambitious, driven, and looking to take the next step in your sales career within the legal industry, we would love to hear from you. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Client Details Michael Page have partnered with a reputable Automotive Business in Leeds to recruit for a Permanent Contact Centre Advisor to start asap due to expansion! This would be an exceptional opportunity for someone experienced within customer services or someone that has vehicle repair/ vehicle parts retail experience. Apply now immediate interview! Description As a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy. You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement. The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met. Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business. Profile Previous Contact Centre/Customer Service Experience or skills within vehicle repairs/vehicle parts retail Able to work under pressure in a fast paced volume environment Excellent communication skills and a confident telephone manner Passionate about helping customers and delivering the best service An excellent team player Job Offer Salary of £26200+ reputable business within the Automotive Sector+ full training provided+ excellent progression and development opportunities+ growing business with lots of exciting plans for the year ahead+ central location in Leeds and easily accessible from surrounding Bradford areas+ free parking+ excellent benefits+ no shift patterns or weekends+ excellent facilities and offices+ great team and culture+ immediate interview and start

Customer Service Advisor Location: Leeds, LS9 Pay Rate: £13.45 per hour Hours: Monday to Friday, 8:00am - 5:00pm Contract: 6-Month Fixed Term Contract Start Date: ASAP Our client, a well-established and highly respected business based in Leeds, is currently recruiting for a Customer Service Advisor to join their busy and supportive team on a 6-month fixed-term contract. This is an excellent opportunity for an individual with strong customer service experience who is looking to join a professional organisation with an excellent reputation and a positive working environment. The successful candidate will be responsible for handling customer enquiries, providing effective support, and ensuring a high level of service is delivered at all times within a fast-paced office environment. Key Responsibilities: Handling inbound customer enquiries via telephone and email Providing accurate information and resolving queries efficiently Updating internal systems with customer details and notes Liaising with internal departments to ensure smooth resolutions Maintaining a professional and customer-focused approach at all times Supporting the wider team with general administrative tasks where required The Ideal Candidate Will Have: Previous experience within a customer service or office-based role Excellent communication skills, both written and verbal Strong organisational skills and attention to detail Confidence using IT systems and Microsoft Office The ability to work both independently and as part of a team A positive and proactive attitude What's On Offer: Competitive pay rate of £13.45 per hour Monday to Friday working hours with no weekends Immediate start available Opportunity to gain experience within a reputable business Supportive team environmentCandidates must be available to start ASAP. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

This is a fantastic opportunity for an experienced Project Team Manager to join an established business in Leeds. THE ROLE: Reporting to the Head of Planning and Execution, the role will be responsible for the management of the project team to ensure the timely, high-quality delivery of projects with a site service and warranty element. Mentoring, coaching and developing the team and leading / representing the team on areas such as financial control, H&S and Q&A within the business. Responsibilities include: · Initial contract review and work allocation within defined timelines and budgets, covering all facets of implementation, ensuring that project objectives are achieved. · Review and identify project risks and plan mitigations. · Proactive management of the financial performance of projects against target and attend relevant finance meetings. · Assist the project co-ordinator (in conjunction with the head of site services) to plan and prioritise site work activity, including the scheduling and planning of small power transformer builds. · Help to create and manage effective processes to control the interaction between the Project Coordinator, Project Managers and site teams to ensure timely delivery of tasks from within the project team. · Provide support and assistant during holidays/absence/peaks by managing projects directly. · Conduct site audits to ensure all correct controls are in place to deliver projects safely and within budget. · Attend Q&A rework meetings as a representative of site services. · Attend H&S meetings as a representative of site services. · Monitor date changes and drive appropriate invoicing where applicable. · Lead the Projects pipeline meeting to ensure effective communication to our customers of changes in programmed dates and escalation of issues internally. · Assist in the development and control of pre and post contract documentation. · Manage all contract change request approval and logging. · Proactively monitor and drive manufacturing completion to achieve client satisfaction and maintain contract milestones, including factory acceptance testing, delivery and site services, where required. · Act as primary point of contact and interface with the client via meetings, e-mail, telephone and site surveys when necessary. Represent the client requirements internally with Technical, Engineering, Production, Test, Contracts Administration, Procurement, Quality and Finance to co-ordinate smooth progress of the contract to completion. · Supporting CPD’s and Sales tendering as required. · Hold post contract reviews and close out meeting both internal and external to understand lessons learned and ensure training or process changes are captured. · Support the team with site surveys and report creation where required. · Review planned work and ensure that Project Managers have considered and planned for all key areas such as material, equipment, RAMS, drawing packs, access, documentation, certification, site personal, training documentation, COSHH certificates, MSDS sheets and production of comprehensive packs that are appropriate for our site teams and customer. · Assist in the development of processes and tools to help streamline project planning, improve efficiencies and quality of documentation. · Maintain training records for the project team and encourage the team to undertake appropriate training to enable site attendance during transformer builds to gain exposure. · Ensure that the companies Quality, Health Safety & Environmental policies and procedures are constantly adhered with. · Be the direct line manager for all relevant staff. · Development of KPI tracking systems for the Projects Department, monitoring team performance, and reporting project delivery outcomes to key stakeholders across the business. · Forecast business project pipeline to ensure accurate resource planning, prioritisation, and alignment with strategic objectives. · Monitored project status across the portfolio, identifying risks, delays, and capacity constraints early. · Assessed project managers’ workloads to balance assignments, optimise utilisation, and maintain delivery quality. · Supported the planning and execution of projects by providing data‑driven insights and recommendations to leadership. Skills, Knowledge & Experience: · Experience in a similar contracts / order fulfilment role – essential · You will have proven team management skills and be able to lead, motivate, engage and develop a small team - essential · Experience working with manufacturing IT systems – desirable · ONC in Electrical & Electronic Engineering – desirable · Understanding and experience in Transformer and switchgear industry – desirable · Experience of going to customer sites/meetings – desirable · Experience reading engineering drawings – desirable · Confident problem solving and resolving complex customer issues · Good working knowledge of Microsoft applications · Strong communication skills and attention to detail, in particular applicants must be able to demonstrate a good command of English both written and verbal SALARY AND BENEFITS: · Salary negotiable dependent on experience · 25 days holiday per year plus 8 bank holidays · Company Profit Share Scheme · Healthcare & Wellbeing scheme · Employee Benefit programme · Pension · EV salary sacrifice and EV on-site charging · Parking on site

Michael Page have partnered with a reputable Legal Business in Leeds to recruit for a Property Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone looking to kick start their career with a firm which will provide the best training and development routes. No experience required and will consider graduates and candidates from a hospitality and retail background. Client Details Michael Page have partnered with a reputable Legal Business in Leeds to recruit for a Property Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone looking to kick start their career with a firm which will provide the best training and development routes. No experience required and will consider graduates and candidates from a hospitality and retail background. Description As a Property Customer Service Advisor you will be supporting clients with their home move providing assistance during the transaction and helping with early stage cases. You will be corresponding with the client and estate agent working closely with other members of the business to provide a seamless process. The role will be handling calls dealing with a range of enquiries and administrative duties for the department. If you thrive in a busy volume setting and passionate about helping and supporting customers we would love to hear from you! Profile Excellent communication skills and a confident telephone manner Able to work in a busy volume based environment A professional and personable approach Passionate about helping and supporting customers An excellent team player Job Offer Salary of £25000+ reputable business within the Legal Sector+ central Leeds+ no experience required+ full training provided+ structured career path in place+ sponsorship of further qualifications+ exceptional benefits package+ no shift patterns or weekends+ hybrid working+ regular incentives and team events+ immediate interview

Customer Service Coordinator - Yorkshire Do you excel at juggling priorities, communicating clearly, and making customers feel valued? If yes, this role is perfect for you! Within this position it is essential in ensuring our customers receive an exceptional aftercare experience and that all enquiries are managed efficiently and professionally. Key responsibilities: Monitor and manage both your personal email inbox and the shared Customer Service department inbox Record and maintain accurate logs of all customer and contractor communications, including telephone calls and emails Track customer issues and update all records to ensure accurate and timely reporting Coordinate and schedule diaries for Customer Service Operatives Allocate works appropriately across Customer Service Operatives, site teams, and contractors to resolve issues in new customer homes Organise materials and resources ahead of scheduled works, ensuring availability both in-store and on-site Process purchase orders, invoices, and manage any contra-charging requirements Oversee contractor performance and report any inadequate outcomes to the Customer Service Manager Ensure reasonable and timely remediation timescales for customers and maintain regular communication throughout the process Address and escalate unresolved or unsatisfactory customer issue resolutions Ensure the out-of-hours service and associated reporting run efficiently Maintain complaint logs and provide weekly updates to senior management Acknowledge and respond to customer complaints within agreed SLAs Maintain surveys, reports, and documentation received from contractors and external bodies Uphold a professional standard when dealing with internal teams, external partners, and customers About you: Monitor and manage both your personal email inbox and the shared Customer Service department inbox Record and maintain accurate logs of all customer and contractor communications, including telephone calls and emails Track customer issues and update all records to ensure accurate and timely reporting Coordinate and schedule diaries for Customer Service Operatives Allocate works appropriately across Customer Service Operatives, site teams, and contractors to resolve issues in new customer homes Organise materials and resources ahead of scheduled works, ensuring availability both in-store and on-site Process purchase orders, invoices, and manage any contra-charging requirements Oversee contractor performance and report any inadequate outcomes to the Customer Service Manager Ensure reasonable and timely remediation timescales for customers and maintain regular communication throughout the process Address and escalate unresolved or unsatisfactory customer issue resolutions Ensure the out-of-hours service and associated reporting run efficiently Maintain complaint logs and provide weekly updates to senior management Acknowledge and respond to customer complaints within agreed SLAs Maintain surveys, reports, and documentation received from contractors and external bodies Uphold a professional standard when dealing with internal teams, external partners, and customers Experience in a similar role within a housebuilding organisation is desirable Qualified by experience Strong organisational abilities with the capacity to prioritise workload effectively Able to work independently and collaboratively as part of a team Excellent written and verbal communication skills Ability to work well under pressure in a fast-paced environment Initiative-driven, with strong problem-solving skills Highly motivated and an excellent communicator Professional, reliable, and committed to delivering exceptional customer service We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify. Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion

Customer Service Advisor x2 Location: Leeds Salary: £26,500 per annum (NLW based on 40 hour week) Hours: Monday - Friday, 9-6pm. We are currently recruiting for two Customer Service Advisors to join a busy and fast-paced logistics operation based in Leeds. These positions offer an excellent opportunity for individuals looking to build a long-term career within a growing business that values attitude, resilience, and progression. Previous transport or logistics experience is not essential. We are open to candidates from a variety of backgrounds, however, strong customer-facing experience is a must. Whether your experience comes from retail, hospitality, call centres, sales, or another service-led environment, the business is looking for motivated individuals who enjoy working with people and solving problems. The Role As a Customer Service Advisor, you will be responsible for providing a high standard of customer service while supporting the day-to-day operation of the depot. You will handle customer queries both verbally and in writing, monitor deliveries, liaise with internal teams and network depots, and ensure customer expectations and service levels are consistently achieved. This is a fast-moving environment where communication, organisation, and the ability to remain calm under pressure are essential. Key Responsibilities Handling day-to-day customer queries via telephone and email Monitoring customer deliveries and updating customers accordingly Resolving customer complaints and operational issues efficiently Ensuring communication within the depot and wider network is effective Building strong working relationships with customers, depots, and colleagues Supporting internal reporting and operational administration Ensuring customer expectations and service levels are consistently met Assisting other departments where required, including operational support Maintaining a professional and positive approach in all interactions The Successful Candidate Will Have Previous customer-facing experience is essential Strong communication skills and an excellent telephone manner A positive, outgoing, and enthusiastic attitude The ability to work well under pressure and manage competing priorities Strong problem-solving skills and the ability to use initiative A professional and reliable approach to work A resilient mindset and willingness to learn What's on Offer Long-term career opportunities within a growing business Clear progression routes into sales, transport, and management Supportive and team-oriented working environment Full training provided Stable Monday to Friday working pattern Opportunity to gain experience within the logistics and transport sectorProcessing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role

Hours: Monday to Friday, between 8am–6pm (rotational shifts – 37.5 hours per week) We’re currently recruiting for an Administrator / Customer Support Administrator to join a busy and fast-paced operations team within a growing organisation. This is a varied administrative role with a strong customer service element, ideal for somebody who enjoys a mix of admin duties alongside speaking with customers over the phone. You’ll be supporting with day-to-day administration, managing appointments, updating systems, and assisting with inbound and outbound customer calls. The Role Working as part of a friendly and supportive team, you will be responsible for ensuring customer information is processed accurately while delivering a professional and efficient service. Key responsibilities: • Providing general administrative support to the operations team, • Handling inbound customer enquiries via phone and email, • Making outbound calls to customers to arrange and confirm appointments, • Supporting with scheduling and diary management, • Accurately updating internal systems and maintaining detailed records, • Assisting with customer queries and resolving issues where possible, • Managing a workload in a fast-paced environment, • Helping support the wider team with additional admin duties as required, • Speaking with customers daily, with calls potentially reaching up to 40 per day during busy periods About You • Previous administration and customer service experience preferred, • Confident and professional telephone manner, • Strong organisational skills with excellent attention to detail, • Comfortable managing a busy and varied workload, • Able to communicate effectively with customers and internal teams, • Proactive, reliable, and willing to help wherever needed, • Good IT skills and confidence using multiple systems Experience & Qualifications • Previous experience within administration, customer service, or a busy office environment preferred, • GCSEs (or equivalent) including English and Maths desirable, • NVQ Level 2–3 in Administration or Customer Service advantageous Interested? Apply now to find out more about this exciting opportunity and take the next step in your administration career

aka Recruitment are proud to be working with a fantastic client of ours, who continue to be leading within their sector of the Automotive Industry, to bring you this exciting Parts Sales Advisor position. Working Monday to Friday 8am to 5pm and Saturdays mornings 8am to 1pm you will be rewarded with a fantastic salary basic ranging between £28-35k plus an bonus adding an additional £6k on top. This position is based in Leeds for a thriving branch Job Duties Include: Providing existing customer base with their product requirements Telephone and Sales Counter orders and queries Communicate offers/promotions to the customer network Work with the logistics department to ensure all parts are delivered when they are needed Providing excellent customer service showcasing the company and maintaining high standards Requirements: A minimum of 2 years Parts experience is essential Knowledge MAM Software or similar is also required Excellent communication skills and professional manner Must be a team player and have a desire to succeed Reasons to apply: Excellent salary basic Great bonus structure Fantastic working environment As a valued team member you will be the forefront of providing up to date knowledge and excellent customer service both in person and over the phone. You will be joining an established and expanding business. To apply for this role please send your CV in confidence to us here at Aka Recruitment

Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector! This would be an exceptional opportunity for someone experienced with customer services looking for that next in their career and to join a vibrant team which offer excellent progression and development routes! If you are driven and passionate about customer services please apply now! Client Details Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector! This would be an exceptional opportunity for someone experienced with customer services looking for that next in their career and to join a vibrant team which offer excellent progression and development routes! If you are driven and passionate about customer services please apply now! Description As a Debt Customer Service Advisor you will be having consultative conversations with businesses to enable to help and support with any arrears they have in place. You will be taking payments and setting up suitable payment plans providing excellent support and guidance and ensure recovery targets and service level agreements are met. The role will be corresponding with customers mainly over the telephone there will be emails too alongside administrative duties and as the role progresses will be involved with other responsibilities within the team. The position will also be supporting the off shore team with any customer service queries making sure they are resolved as soon as possible for the client. Profile Previous customer service/contact centre experience Excellent communication skills and a confident telephone manner Able to work in a busy volume environment The ability to prioritise your workload and excellent organisation Thrive working in a team and also independently Resilience and an excellent problem solver Driven and passionate about customer experience and delivering the best service Job Offer Salary of £27000 rising to £29000 after three months with the business+ annual bonus+ growing team exciting time to join the team+ full training provided+ excellent progression and development+ central location in Leeds+ free parking+ fantastic benefits+ 9am-5pm Monday to Friday+ superb offices+ excellent team and culture+ immediate interview

We are recruiting exclusively for our Leeds based client, a dynamic Creative Merchandise Agency, for an ambitious, enthusiastic and career-driven Account Executive to join their team. Based near Leeds, our client offers free onsite parking and is easily accessible from the City Centre. If you are looking to develop your career within a vibrant and creative work environment, this role is the perfect opportunity with excellent development opportunities! As a Account Executive, you will join a fast-paced, lively team, providing key support on briefs and projects from renowned clients and brands. You will support on a wide range of briefs, taking incoming enquiries and subsequently supporting the Account Managers to fulfil briefs through to completion. You will be provided with extensive training and development with a view to progress your career in the business. We are looking for a driven and lively candidate, a strong communicator able to build rapport with ease, focussed on providing exceptional service as well as priding yourself on meticulous attention to detail. Key responsibilities of the Merchandise Account Executive: Providing effective support on client enquiries via inbound orders Supporting on client contact in relation to new enquiries and orders (via web, email and telephone) and providing support throughout the full project life cycle Researching products, what is on trend and what will match your client's needs, creating decks and product presentations Supporting the order process by providing accurate quotations and following up to maximise quote > order conversion Working on briefs and ensuring artwork processes are adhering to brand guidelines and internal procedures Building effective working relationships internally with key departments, e.g. artwork and production, to ensure orders are produced on timeExperience Required: We are open to Graduates with the right energy, enthusiasm, and drive, someone looking to kickstart their career in a fast-paced agency environment. This will be at the £24,000 salary level. We are also open to candidates with experience, for those with 12-18 months office experience across customer service, administration, or a related account executive role, the salary will be up to £27,000.Skills and Attributes Required: A naturally engaging individual with excellent interpersonal skills Strong focus on providing exceptional customer service Excellent attention to detail, able to spot anomalies or errors and correct them Strong IT skills and able to learn new systems and processes quickly Excellent communication skills and the ability to build relationships with key clients Someone with a vibrant personality who wants to join and contribute to a fantastic, lively teamThis is an excellent opportunity to work within a superb business that provides a social and dynamic working culture. If you have the experience and skills outlined above, please send your CV immediately to be considered. Note: Due to the amount of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for

HR Assistant (HR Operations) 1 x Full-time permanent position at Bradford 1 x Fixed Term 12 months position at Leeds West Yorkshire Police is seeking to create a succession plan of HR Assistants to provide a comprehensive, customer focused clerical and administrative support service to the HR Operations function within the People Directorate. You will play a key role in supporting the People Directorate by delivering a comprehensive, customer-focused clerical and administrative service. Working within the HR Hub, you will contribute to the smooth running of HR Operations, ensuring accurate record-keeping and timely processing of key people-related procedures. As a HR Assistant (HR Operations) you will: • Maintaining and updating manual HR information systems to ensure data accuracy. - Processing administrative tasks related to resignations, retirements, maternity/paternity leave, career breaks, and long service. - Supporting internal recruitment processes to avoid delays. - Providing general clerical support including scanning, filing, and document management, particularly during employee exits. - Ensuring all interactions reflect the Police Code of Ethics and the organisation’s commitment to Diversity, Equality and Inclusion (DEI). The successful candidate will demonstrate: • Proven ability to perform clerical and administrative tasks. (Essential) - Aptitude for computer-based work and familiarity with Microsoft Office. (Essential) - Excellent customer service skills and effective communication via email and telephone. (Essential) - A basic understanding of HR procedures. (Desirable) You will be part of a team that supports an establishment of approximately 13,000 Police Officers and Police Staff, working closely with internal colleagues and external contacts across forces and the public. This vacancy will close at 23:55 hours on 31st May 2026

Operational Support Officer - Leeds £12.86 per hour, rising to £13.25 after 12 weeks Temporary, Full-Time (37 hours/week, Monday to Friday) Our client, a respected public sector organisation supporting justice across England and Wales, is hiring for a dedicated Operational Support Officer in Leeds. This is a fantastic opportunity to contribute to a vital service, ensuring court and tribunal proceedings run smoothly and efficiently. What you'll be doing: Supporting the preparation and smooth operation of court and tribunal hearings, including managing documentation and systems Handling enquiries via face-to-face, telephone, email, and digital channels from court users, legal professionals, and partner agencies Providing clear guidance and support to members of the public, including vulnerable individuals and those with additional needs Processing casework, maintaining accurate records, and updating internal systems in line with procedures and data protection standards Managing legal documents, correspondence, hearing notices, and administrative tasks to support case progression Assisting with scheduling, listings, jury administration, and other operational activities to ensure services run efficiently Collaborating with colleagues, judicial office holders, and external stakeholders to deliver a professional service Responding professionally to sensitive situations and escalating issues when necessary * Supporting hearing room activities, including preparing case materials and assisting judicial officers on hearing days What you'll bring: Reliability and strong organisational skills to manage a busy workload Confidence in communicating with diverse audiences Proficiency in Microsoft Office and digital systems Calmness and professionalism under pressure A team-oriented approach with excellent attention to detail Passion for delivering outstanding customer service Previous experience in administration or the public sector is desirable but not essential. Please note, due to high application volumes, if you haven't heard within 7-14 working days, your application may not have been successful this time. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Leeds city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 23rd March 2026 The Role: We’re looking for an enthusiastic Customer Service Advisor to join a leading Financial Services client in Leeds.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Customer Service Agent Location: Cross Green, Leeds Company: Panda At Panda, we keep essential services moving by supporting customers with reliable waste and recycling solutions across the UK. We are looking for a Customer Service Agent to join our team at our Cross Green site in Leeds. This is a busy, customer-facing role where you will handle a wide range of enquiries from commercial and domestic customers, supporting bookings, orders, quotations, service updates and customer queries. As a Customer Service Agent, you will be part of a team that plays an important role in keeping customers informed, resolving issues quickly and working closely with our operations teams to make sure services are delivered effectively. The Role This Customer Service Agent role would suit someone who enjoys speaking to customers, can stay organised under pressure and takes pride in providing a professional, helpful service. You will be handling a high volume of inbound calls, emails and online orders, so accuracy, attention to detail and a clear telephone manner are essential. Every day is different, so you will need to be adaptable, confident and able to prioritise your workload in a changing environment. What You’ll Be Doing You will: Handle a high volume of inbound calls from commercial and domestic customers Respond to customer queries in a professional, helpful and timely manner Build rapport with customers and provide clear information about services Provide written and verbal quotations for potential orders Process online orders, including those received by email Accurately update systems and customer records Act as an initial point of contact for complaints or customer dissatisfaction Make outbound calls to customers regarding service adjustments, updates or rescheduled work Work closely with Traffic Planners and Operations teams to support service delivery Prioritise tasks effectively in line with department workflow Support the wider customer service team during busy periods Maintain a calm, professional approach in a busy customer service environmentAbout You We are looking for someone who has: Previous experience in a customer-facing or customer service role, ideally in a contact centre, service desk or busy office environment A confident, clear and professional telephone manner Strong verbal and written communication skills Good attention to detail and accuracy when processing information The ability to build positive relationships with customers Confidence handling difficult conversations or customer complaints The ability to work under pressure and meet deadlines A proactive, enthusiastic and hardworking approach The ability to work well as part of a team and on your own initiative Good organisational skills and the ability to prioritise workload Own transport is preferred due to the site locationWhy Join Panda? This is a great opportunity for someone looking to build their career as a Customer Service Agent within a growing business where no two days are the same. You will be joining a supportive team where your communication skills, accuracy and customer focus will make a real difference to the service our customers We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Michael Page have partnered with a reputable retail business to recruit for a Customer Service and Social Media Coordinator this would be an exciting opportunity for someone experienced within a client facing role that is looking for a varied position with a long standing business in Leeds which are experts in their market. If you are passionate about fashion and retail enjoy helping and supporting customers please apply! Client Details Michael Page have partnered with a reputable retail business to recruit for a Customer Service and Social Media Coordinator this would be an exciting opportunity for someone experienced within a client facing role that is looking for a varied position with a long standing business in Leeds which are experts in their market. If you are passionate about fashion and retail enjoy helping and supporting customers please apply! Description As a Customer Service and Social Media Coordinator you will be the first point of contact for clients supporting with a variety of enquiries. You will be taking orders and processing onto the system supporting with the order journey from start to finish ensuring the highest level of client experience is provided. The role will offer lots of variety will also be corresponding with customers over social media platforms and getting involved with content creation and attending events and seminars. Profile Excellent customer service skills A confident telephone manner with excellent communication skills Able to work in a busy environment Confident on social media platforms Good attention to detail and organisation skills An excellent team player Job Offer Salary of £24500+ reputable retail business in Leeds+ full training provided+ excellent progression and development+ central location+ excellent benefits package+ no shift patterns or weekends+ great team and culture+ immediate interviews being held