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Our client is seeking an organised and proactive Events Coordinator to join their team on a temporary, part-time basis. This is an excellent opportunity for an experienced administrator with strong customer service skills to support the coordination of conferences, meetings and hospitality events within a prestigious organisation. The successful candidate will be confident managing multiple priorities, communicating with a variety of stakeholders and producing professional event documentation, all while delivering an exceptional customer experience. Typical duties include: • Coordinating conference, meeting and hospitality bookings from initial enquiry through to event delivery., • Preparing event documentation, menus and hospitality materials using Microsoft Publisher., • Managing room bookings, schedules and event logistics, ensuring all information is accurate and up to date., • Liaising with internal departments, customers and suppliers to ensure events are delivered smoothly., • Providing administrative support to the Events team while responding to enquiries via telephone, email and in person. The successful candidate will have: • Previous experience within administration, events, hospitality or a similar customer-focused environment., • Excellent IT skills, including Microsoft Office, with experience using Microsoft Publisher to produce professional documents., • Outstanding organisational skills with the ability to manage competing priorities and work accurately under pressure., • Strong communication and interpersonal skills, with a professional and customer-focused approach., • The ability to learn new systems quickly, work independently and contribute effectively from day one. Working Hours This is a part-time temporary position, working approximately 10:00am – 3:00pm, with some flexibility available. If this role looks like the new challenge that you are looking for, please apply via the advert or contact Calum at Eclectic Recruitment. We endeavour to reply to every candidate, every time, but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.

We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Your duties as a Customer Service Adviser / Sal

We’re looking for an Account Manager Our Account Managers are trusted advisors with the consultative sales skills to be able to explain complex products, convert opportunities and nurture a portfolio of businesses to drive growth. iwoca customers receive a dedicated Account Manager from the point of application, so you’ll have control of the end-to-end customer journey from on-boarding to retention. About us Fast, flexible finance empowers small businesses to manage their cash flow better and seize opportunities - making their business and the economy stronger as a whole. At iwoca, we do just that. We help businesses get the funds they need, when they need it, often within minutes. We’ve already made several billion in funding available to over 100,000 businesses since we launched in 2012, and positioned ourselves as a leading Fintech in Europe. Our mission is to finance one million businesses. We’ll get there by continuing to make our finance ever more relevant and accessible to more businesses by combining cutting-edge technology, data science and a 5-star customer service. Our culture We’re expanding fast across our offices in London, Leeds and Frankfurt. With all this growth, we’re looking for people who want to learn on the job and lead projects, knowing that your ideas will impact thousands of small businesses. Your mission Convert customers and maximise revenue, from onboarding of new prospects to nurturing a portfolio of existing customers. Manage businesses end to end through our customer journey, providing industry leading service levels by exceeding our customer’s expectations. Build and maintain strong, long-lasting relationships with small businesses. You’ll be an expert in SMEs and the business lending market, helping them achieve their goals with the support of iwoca. Adhere to our Compliance framework ensuring all customers are treated fairly. Liaise with varied teams within iwoca, you’ll need to effectively collaborate with Sales, Underwriting, Collections, Quality Assurance and Partnerships teams to achieve the best outcome for your customers. Drive change throughout the business through structured feedback, ensuring we always provide customers with the best possible experience across all aspects of iwoca. Requirements We look for people who are smart, humble, motivated and who are always looking to improve. Ideally you'll have: Proven customer relationship management experience. Consultative sales skills that enable you to understand customer needs and match the right product or service to them. Experience explaining complex products and services to customers. A strong track record of not only meeting, but exceeding KPIs to drive both your and the team’s performance. Brilliant communication skills with an excellent telephone manner and a passion for delighting customers. A growth mindset that is engaged in our mission, helping us to improve how we convert and serve our customers and motivated to collaborate with team mates. Whilst we welcome applications from all qualified candidates, please note that this particular position does not offer visa sponsorship. Candidates must be eligible to work in the UK independently. Work-life balance is incredibly important at iwoca and we offer flexible working so you can make better use of your free time. This is a hybrid role in which you can split your time between the office and home. The salary Our base salary range in Leeds is £30,000 - £37,000 + bonus (OTE 20%). Our base salary range in London is £34,000 - £41,000 + bonus (OTE 20%). We want to pay all of our employees fairly, so that’s why we regularly benchmark salaries based on market rates and to recognise your increasing value to our business. Our benefits We put a lot of effort into making iwoca a brilliant place to work: Offices in London, Leeds and Frankfurt. Events and clubs, like bingo, comedy nights, yoga classes, football… Two company retreats a year, we’ve been to France, Italy, Spain and further afield Plenty of drinks and snacks in our offices We offer a wide range of benefits: Medical insurance from Vitality, including discounted gym membership 25 days’ holiday, an extra day off for your birthday and the option to buy or sell an additional 5 days of annual leave Instant access to emotional and mental health support with our partner, Spill Share options Generous maternity and paternity leave A nursery tax benefit scheme to help you save money Paid volunteering day to support your chosen charity Extra leave if you want to travel or study One-month fully paid sabbatical after 4 years Cycle-to-work scheme Electric car scheme And to make sure we all keep learning, we offer: An L&D budget for everyone, including a book budget Company-wide talks with internal and external speakers Access to learning platforms like Treehouse if you want to learn to code

We're pleased to be recruiting multiple Customer Service Associates, on temporary three-month contracts to support our client with a short-term project. These positions are based in North Cambridge and are fully office based, working Monday-Friday 9am-5:30pm. You will handle client contact across telephone, email, and written communication, ensuring that all messaging is delivered clearly and consistently. This role requires attention to detail, strong communication control, and the ability to remain calm and structured under pressure. On a typical day, duties will include: • Handle inbound and outbound client queries via telephone and email, • Deliver approved messaging clearly and consistently using defined scripts and templates, • Support clients in understanding changes to processes, • Adapt communication for clients who may need additional support or clarity, • Follow strict communication protocols, • Reinforce "how we will and will not contact you" principles in client interactions, • Identify and escalate suspicious activity, potential fraud indicators, or client concern, • Log all client interactions accurately in internal systems, • Maintain a complete and auditable record of communication activity, • Resolve straightforward client queries efficiently, • Recognise and escalate queries where necessary, • Follow defined escalation pathways without deviation Full training will be provided. Ideally, you'll have customer service/call centre experience, along with: • Strong verbal and written communication skills, • High attention to detail and accuracy, • Ability to follow defined processes and scripts with discipline, • Calm, controlled approach in a high-volume environment, • Good judgement when identifying issues and escalating appropriately, • Comfortable working with systems, • Team-oriented with a professional and reliable approach This is a great opportunity to join a friendly team, for this short term contract where you can gain varied customer service experience. Location: North Cambridge - Fully office based Hours: Monday-Friday - 9am-5:30pm Duration: 3 months Hourly rate: Competitive EA First Ltd are acting as an Employment Business for this temporary vacancy.

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

Mercier Consultancy MD is pleased to announce an opportunity for a Polish Speaking Customer Support Representative, with the added benefit of paid relocation to Sofia, Bulgaria. This role is essential in delivering high-quality support to our esteemed Polish-speaking clients. As a part of our dedicated team, you will ensure the efficient handling of customer inquiries and foster positive relationships that enhance overall customer satisfaction. • Provide comprehensive customer support to Polish-speaking clients via various channels including telephone, email, and chat., • Respond accurately to inquiries regarding products, services, and company policies in a timely manner., • Efficiently resolve customer issues and complaints, thus ensuring a high level of customer satisfaction., • Maintain meticulous records of customer interactions and resolutions in our CRM system., • Collaborate with different departments to facilitate effective solutions to client needs., • Keep abreast of the latest product knowledge, services, and industry trends to enhance the quality of customer support., • Fluency in Polish (both written and spoken) is mandatory; proficiency in English is advantageous., • Experience in customer service or support roles is highly preferred., • Strong communication and interpersonal skills, with a focus on customer relations., • Proficient problem-solving abilities with a proactive approach to addressing customer concerns., • Familiarity with customer service software and CRM systems is beneficial., • Capacity to work both independently and collaboratively within a dynamic team environment., • A willingness to relocate to Sofia, Bulgaria, and adapt to a new cultural landscape., • Competitive Monthly Salary, • Fully Paid Relocation Package, • High Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

We have a fantastic opportunity for a Team Leader to join our team based in Cambridge. The role of the Team Leader is to to support the Ambulance Care Assistants in the successful completion of their role and assist with contract performance, staffing, conduct and quality and standards. Patient care will be at the forefront of your mind at all times and deliver these values to the team. The Team Leader will assist on the road with the transportation of patients as and when required. This role includes participation in an on-call rota, providing support outside of normal working hours. On-call duties are shared equally among the team and compensated in line with company policy. Full-time | 5 days out of 7 | 37.5 hours pw | plus on call requirement What benefits can you expect? • Life Assurance providing colleagues and their family financial peace of mind and protection to the value of £5,000., • Company sick pay covering full salary for 20 days after 2 years service., • 24/7 online/telephone GP Consultation and access to prescriptions., • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway., • Hospital cash plan benefits with sickness protection scheme., • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody., • Access to mental health consultations., • Access to physiotherapy consultations., • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury., • Financial guidance re retirement planning, tax savings and state benefits., • Long Service Recognition Scheme recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave., • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event., • Refer a Friend recruitment incentive scheme with financial rewards., • The EMED foundation, to provide support to colleagues and our local communities., • Pension Scheme., • Blue Light Card., • Uniform provided., • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements. Role Responsibilities • Business Performance and Service Delivery Deliver excellent customer service by ensuring the prompt departure of Ambulance Care Assistants from base., • Compliance Assist the Compliance Team with daily, weekly and monthly Health and Safety base checks to ensure that the base and any equipment is fully compliant at all times., • Fleet Liaise with the Fleet supervisor to ensure that all vehicles are suitable for road use and undertake vehicle checks to ensure that performance and hygiene is optimal., • Data Management Ensure that personal data management systems are kept up to date with all employees details to ensure the accuracy of payroll and annual leave., • KPIs Support the Contract Manager with delivery of KPIs, providing innovative ideas for improvement., • People Management Conduct probationary reviews with Ambulance Care Assistants in line with Company policy., • Training Ensure all areas of the contract deliver excellent patient service by delivering Annual Skills Development training and conducting driving assessments as and when required. Do you have what it takes? • Full UK manual driving licence, • Experience of working in a highly regulated, complex business, with an understanding of healthcare logistics (patient transport service experience preferred)., • Passion for patient care and delivering a highly effective service., • Excellent communication skills, both written and verbal, with proven ability to engage at all levels within an organisation., • High level of commercial awareness with proven experience in achieving KPIs within a highly regulated industry., • Strong problem-solving skills., • Ability to coach and guide., • Excellent organisational skills with proven ability to multi-task and prioritise as required., • Meticulous attention to detail., • Ability to stay calm under pressure and use initiative. Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required About Us: The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services. EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect. EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all. JTRA1_UKTJ

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary: £30,000 Location: Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with your knowledge of the products. Job Spec: • Provide comprehensive technical support through telephone and ticketing systems, ensuring all queries are addressed promptly and accurately., • Deliver hotline and ticket-based assistance directly to customers, offering first-level qualification of complaints and processing goodwill requests up to specified limits., • Advise customers on technical and commercial matters via phone calls and live chat platforms, ensuring clear communication and effective solutions., • Support customers in selecting products, cross-referencing alternatives, especially during product releases or phase-outs, and identifying cross-selling opportunities., • Assist with service inquiries related to repairs, modifications, or replacement parts by providing detailed information and quotations for standard services., • Perform application tests as required, documenting results thoroughly to ensure transparency and knowledge sharing within the team., • Train new sales employees and trainees on technical aspects of products, fostering a culture of learning and collaboration across departments., • Document all customer contact data and activities accurately, • Initiate corrective actions when documentation errors are identified, contributing to continuous improvement in processes., • Feed the internal knowledge base with expert insights gained from daily interactions, supporting ongoing development for yourself and your colleagues. Person Spec: • A postgraduate with a qualification in Electrical Engineering is essential, • Experience or knowledge of Electrical Engineering experience, • Proficiency in using SAP or similar CRM systems Apply today by clicking on the link - take the first step towards joining a supportive team where your expertise truly matters. Keywords: customer support, technical expertise, electrical engineering, collaborative environment, problem-solving, training opportunities, flexible working opportunities, knowledge sharing Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what's next. Our success hinges on our people and that's our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose - placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We're here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals. What will you be doing? We're seeking a talented individual to join our Operations team in Glasgow. You will be responsible for performing the daily duties, checking and general processing of all Operations functions, in a timely and accurate basis, whilst ensuring compliance with regulatory requirements and operating within defined standards and guidelines which are aligned to service level agreements and data quality controls. As an Operations Executive, your responsibilities will include among others: • Ensure that all tasks are completed to a high standard, work is produced within deadlines and that any anomalies are reported to your line manager within agreed timescales., • Ensure that personal and team KPI's / KRI's / MIR are met, assist in collation of MI highlighting any issues to management., • Respond to telephone, email and system enquiries in a timely professional manner, liaising with external parties where relevant and escalating any issues where relevant., • Log, maintain and respond to written client enquiries in a timely manner, ensuring all client and external documents are relevant and up to date., • Adopt a high-quality culture to minimise errors and ensuring high quality service levels are delivered. Ensuring all work is with a high level of accuracy, including data input, document checking and escalating to manager or relevant department where necessary., • Ensure that fair treatment of clients is at the forefront of all activities and that all interactions are conducted in an open and transparent manner. To be successful in this role, you should: • Demonstrable interest in financial services., • Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel., • Strong interpersonal skills are essential, with the ability to communicate well both written and verbally to senior audiences., • Demonstrate ability to understand and summarise complex information in a professional and concise manner and solve problems quickly with high levels of accuracy and attention to detail., • Ability to organise workloads effectively and meet tight deadlines, with a flexible approach to team priorities., • Responding to queries from both internal and external parties in a timely manner and providing a high level of customer service both internally and externally. Desired: • Experience gained within a financial services institution especially in Operations is advantageous but not essential., • For candidates with no relevant experience, Scottish Higher / GCSE's (or equivalent) at level C or higher in relevant subject., • Relevant professional qualifications e.g. CISI Investment Operations Certificate desirable but not essential. As a colleague here at Evelyn Partners, you will have access to benefits that include: • Competitive salary, • Private medical insurance, • Life assurance, • Pension contribution, • Hybrid working model (role dependant), • Generous holiday package, • Option to purchase additional holiday, • Shared parental leave We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

Job Title: Recruitment Franchisee. (Self-Employed) Location:Remote Home Based (Work from anywhere in the UK.) Reward: Realistic, Year 1 earnings of £50K increasing too £75K in year 2, and year 3 of £85K+. Timing: June 2025 Start. Rayner Personnel are seeking Franchise Recruitment Directors with a hunger for success and a taste for the high life. If you've got a background as a Mortgage Adviser or in telephone sales, especially recruitment, then this opportunity is tailor-made for you. Becoming a Rayner Franchise owner, will give you the freedom to run your own business from home, set your own hours, and work the way you want. while maximising your earning potential, We offer unrivalled opportunities: Rayner Personnel have established clients in place, with jobs to fill immediately, and we are looking for hungry Sales Professionals that can deliver a customer centric service to the UK’S largest financial services providers. About Us: Rayner Personnel is one of the UK’s leading Talent Partners in the Property and Financial Services sectors and was established over 10 years ago. We are a team of over 30 Recruitment professionals that specialise in connecting exceptional talent with industry leading businesses and providing tailored recruitment solutions. The Role: As a Self-Employed Recruitment Director, you’ll have the autonomy to build and grow your own business, with the full support of Rayner Personnel and as part of our established brand which provides you with the full support of a team of dedicated Recruitment professionals who are committed to your success. You’ll focus on developing client relationships, sourcing top talent, and delivering exceptional recruitment services in the Financial Services sector. What We Offer: • Uncapped Earning Potential: You keep half of everything you bill, with no limits and no catches., • Established Brand Support: Leverage the reputation and tools of a leading recruitment business., • Flexibility: Work from anywhere and manage your own schedule., • Training and Development: Access to ongoing training, mentorship, and industry resources., • Collaboration: Be part of a supportive network of over 30 experienced recruitment professionals. What We’re Looking For: • Proven experience in direct telephone sales of a tangible service or product., • Self-motivated with an entrepreneurial mindset., • Strong business development and client management skills., • Excellent communication and relationship-building abilities., • A passion for helping businesses and candidates succeed., • Money hungry with a desire to create your own future success. Ready to Take Control of Your Career? Join us as a Self-Employed Recruitment Consultant and unlock your potential to shape your future while benefiting from the support of trusted industry professionals. Want to know more? Click apply now or feel free to give Darren Robins a call on 020-3989-9455 for a confidential chat and to learn more about this amazing opportunity !

Contract Type: Permanent Location: Plymouth Salary: £38,000 - £43,000 (D.O.E) Hours: Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week) Join one of the biggest and most respected national eCommerce successes in our industry. cmostores.com is an online supplier of building materials, sold across multiple eCommerce stores. Our mission is to provide customers with top-quality products and exceptional service to meet their needs. As an innovative and customer-centric company, we are committed to delivering excellent solutions to roofing professionals, contractors, and DIY enthusiasts alike. Key Responsibilities • To oversee all aspects of the financial operations that impact the Sage200 financial system covering Sales, Purchase, Bank and Nominal ledgers. To review all accounting tasks related to the ledgers to ensure they operate efficiently and are kept up to date., • To ensure that the finance team meet all Financial timetable deadlines, • To manage the Credit Controller, Purchase Ledger supervisor and the Accounts Assistant, • To maintain filing and controls to meet company and audit requirements, • To help develop and improve systems and methods, • To provide support within the finance function according to business need Requirements • Previous working experience of working at Finance Manager level, • AAT level 4 or equivalent, • GCSE, or equivalent, English and Maths grade C or above, • Proven people management experience, • Confident with Microsoft Excel and using formula, • Analytical and inquisitive approach, • Have a flexible approach in order to meet deadlines and accommodate change in a fast-growing environment, • Experience of implementing new processes and procedures, • Understanding and experience of financial governance, • Knowledge of VAT, • Experience using Sage200, • Commitment to and focused on quality, promotes high standards in all they do, • Consistently thinks about how their work can support and assist colleagues to make the business a success, • Clear communicator with good writing, data entry and telephone skills, • Ability to work effectively as part of a team, • Problem solving skills, • Able to work on own initiative, organising and prioritising own workload to set deadlines, • Maintain confidentiality and trust at all times, • Actively develops themselves and supports others to do so cmostores.com is an equal opportunities employer. A note to all applicants – is unable to offer sponsorship of any kind Benefits • Extra day off every fortnight, • Employee Assistance Programme, • BHN Extras (discount scheme), • Cycle to work scheme, • On-site parking, • Company events, • Competitive holiday allowance

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Customer Care team is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help. You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products, including UPL, Credit Card, and Auto. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration. Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? This is a hybrid role, with one day a week in the office. Please note, you’ll be required to work shifts from Monday to Friday: 08:00–16:3009:00–17:3010:00–18:3011:30–20:00 • Building and maintaining one-to-one (121) relationships with customers, • Completing customer reviews via preferred communication channels such as email, live chat, and outbound dialing, • Receiving inbound calls from customers and internal teams regarding queries, complex cases, and setting up bespoke arrangements, • Responding to customer and third-party emails within a 3-day SLA, • Reaching reasonable conclusions based on evidence provided and proposing suitable customer outcomes, • Handling administrative work related to correspondence from third parties such as debt management companies, insolvency practitioners, and Phillips & Cohen, • Completing and reviewing income and expenditure forms with the aim of agreeing realistic payment plans based on borrower affordability, • Signposting customers experiencing financial difficulties to not-for-profit debt agencies, • Signposting vulnerable customers to non-profit charities such as Samaritans, • You will have previous experience working in a customer-focused environment, ideally with telephone/call centre duties in a customer service or collections role., • You must be able to deal calmly with conflict and handle the challenges of difficult conversations., • You must be able to communicate complex issues in a concise and straightforward manner., • You must demonstrate commitment to and pride in delivering high-quality service., • You will be familiar with FCA regulations, GDPR, and FG21.1 regulation., • You will have excellent oral and written communication skills, able to draft well-structured, clear responses across digital platforms., • You must be confident using Microsoft Office applications such as Outlook, Excel, and Word., • You will be an excellent team player who can also work independently and adapt well to change., • You are compassionate, grounded, logical, and objective; able to follow through on difficult decisions.We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers. Overview of Role: The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction. Key Responsibilities: • Carry out service and maintenance works on a variety of domestic properties across the region., • Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards., • Communicate updates and progress of work, completing the required paperwork electronically and manually., • Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work., • To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.Key Attributes & Requirements:, • Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1., • Out of Hours evening and weekend cover on a rota basis is required as part of this role, • A friendly and professional attitude to build strong relationships with clients & tenants, • It is important that we complete all the appropriate criminal and reference checks before you start working with us.Working hours are:, • 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs1 hour for lunch daily, call out rota to go on doing evenings & weekend work. What We Offer: • Company vehicle and fuel card, • Support provided for professional qualifications, • Employee wellbeing programme, occupational health support, telephone support- counselling for staff, • Service level awarded annual leave, • Enhanced maternity & paternity packages, • Dental/Healthcare cash plan, • Cycle to Work Scheme, • Electric Vehicle Leasing Scheme, • Gender & Equality Working Group, • Sureserve Academy- a platform for development, career progression, • Employee Voice programme, • Social activities for all of our Teams, • Sureserve Legends- celebrating the fantastic ways in which our employees live our values.Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. JTRA1_UKTJ

We are now recruiting for a Spanish & English speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then 2 days a month following this. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone and email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Spanish and English language skills. Duties • Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times., • Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues., • Record all customer interactions ensuring that issues are resolved in a professional and timely manner., • Monitor and process web order returns., • Web order tracking., • Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries, • Work with Sales Admin to ensure accuracy with web order processing., • Interact and communicate with our supplier and vendor partners regarding customer activity/orders., • Monthly report showing support statistics from Zendesk and general update on Support for EMEA region., • Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements • Spanish and English language skills are a must-have., • Previous use of a CRM or Orders system would be useful., • Experience of a customer ticketing system would be a major advantage., • Excellent communication skills (both written and verbal) including a warm telephone manner., • Customer service experience is essential with a genuine interest in customer care., • Excellent organizational skills with ability to multi-task and extremely detail oriented., • Ability to resolve complaints and queries ensuring a high level of customer service., • Able to follow direction and complete tasks independently., • Proactive and highly motivated team player., • Proficient in all Microsoft Office Packages., • Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on 01442-600-100 for more info.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍UK Remote | 💰£28,050 - £34,000 + | ✨ ⭐Our Vulnerability, Inclusion, Accessibility & Bereavement team We’re looking for people with strong Vulnerable Customer experience to join our amazing 'Life Events' team. Who will be offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. We are looking for a person with previous experience in Bereavements processes in financial services, with excellent communication skills to support people going through grief, and an ability to work with people of all levels and backgrounds. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers. 🔑You’ll play a key role as you; • Communicate directly with next of kin and third parties following the disclosure of a bereavement, disclosure of a terminal illness, via email, chat and calls., • Manage bereavements and third party access cases; Taking ownership by supporting our customers with formal and informal third party access such as Power of Attorney., • Support our customers who are currently in custody/incarcerated., • Deal with internal escalations and work closely with other domains in customer operations., • Communicate with the leadership team to share opportunities, identify risks and concerns and provide feedback that aims to proactively improve the support we offer to our customers., • Meet targets while receiving and providing continuous feedback. 🤩 We’d love to hear from you if; • You have previous experience supporting customers dealing with grief. Bereavements or major/significant life events experience is essential., • You should be able to demonstrate a strong track record of working with vulnerable customers or possess a robust understanding of bereavement support within the financial sector., • You have experience in managing probate-related disclosures and enquiries, • You’re an excellent communicator talking on the telephone The ability to take and make calls is an essential requirement for this role. 🙌What’s in it for you 💰£28,050 - £34,000 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application question review, • A 30 minute call with our recruiter, • A Role Specific Interview with two of our Team Managers (1 hour) Our average process takes around 2 weeks but we will always work around your availability. 🧭 Logistics This role will be fully remote in the UK (You must be permanently based in the UK for this role). The start date for this role will be Monday 10th November 2025. Training will be Monday to Friday 09:00-17:30 for 10 weeks and this will be carried out remotely (please note that holidays and appointments are not allowed during the first 5 weeks) Shifts will be Monday to Friday between 8am - 8pm inc bank holidays (37.5 hours) #LI-REMOTE/CB Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Finance Administrator (Sales Ledger) Cambridge / Huntingdon Full-Time | Temporary Contract £14.54 - £15.54 per hour We are currently recruiting for a Finance Administrator (Sales Ledger) to join a busy and supportive Finance team on a temporary basis for approximately 10 weeks. This is an excellent opportunity for someone with previous finance administration or sales ledger experience who is looking to join a well-established organisation and contribute to a fast-paced finance function during a busy period. The successful candidate will support the Sales Ledger and Credit Control team, ensuring accurate processing of invoices, payments, direct debits and customer accounts whilst providing excellent service to students, staff and external stakeholders. Key Responsibilities Raise and process sales invoices and credit notes accurately and within agreed timescales Assist with student fee enquiries, payment plans and payment options Process refunds and support with student account queries Set up and maintain customer accounts Manage direct debit mandates, payment schedules and monthly collections Prepare and upload direct debit files in line with banking deadlines Investigate and resolve rejected payments and unmatched receipts Reconcile sales ledger and balance sheet accounts Support aged debtor reporting and assist with debt recovery processes Process bus pass and transport-related payments and refunds Monitor shared inboxes and respond to sales ledger queries by phone and email Take payments over the phone and face to face Support the Credit Control team when required Assist with continuous improvement of finance processes and procedures Carry out general finance administration duties as required Requirements Essential Previous experience working within a finance, accounts or sales ledger environment GCSE Maths and English Grade C/4 or above Intermediate Microsoft Excel and Word skills Strong attention to detail and accuracy Excellent communication and customer service skills Ability to prioritise workload and work to deadlines Ability to work independently and use initiative Flexible approach to work, particularly during busy periods Desirable Experience using computerised accounting systems Experience within an educational or public sector environment Advanced Microsoft Excel skills What's on Offer £14.54 - £15.54 per hour Full-time hours - 37 hours per week Temporary assignment for approximately 10 weeks Opportunity to gain experience within a busy finance team Supportive working environment Local Government Pension Scheme eligibility (where applicable) Varied and interesting role with a mix of finance administration and customer interaction Please note that flexibility will be required during peak enrolment periods, including occasional evening work and increased on-site presence during busy periods. A satisfactory Enhanced DBS check will be required for this position. If you are an organised and proactive Finance Administrator looking for your next temporary opportunity, we would love to hear from you. Please submit your CV outlining your relevant experience and interest in the role. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time. TPBN1_UKTJ

We’re recruiting for Customer Service Advisors working from home (fully remote) to earn £24865 per annum. Customer Service Advisor benefits: 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy. Refer & Earn Scheme – earn up to £900 for referring a friend to work for TP! And £300 for your friend too! Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub Length of Service and monthly recognition awards Opportunities for career development and progression Training is included to prepare you for this role. Customer Service Advisor role: You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times. Customer Service Advisor pay: £24865 per annum

Receptionist 6 Month Contract Cambridge £13/hr PAYE 38.5 hours per week Inside IR35 We are looking for a professional and organised Receptionist to support a busy front-of-house function based in Cambridge. This role would suit someone who enjoys being the first point of contact for visitors, contractors and internal staff, and who takes pride in providing a warm, professional and reliable service. You will be responsible for supporting the smooth running of reception, managing visitors, handling incoming calls and helping with general front-of-house administration. Role Responsibilities • Providing a professional meet-and-greet service for visitors, contractors and internal staff. • Supporting the opening and closing of reception in line with site operating hours. • Booking visitors onto site and signing them in using the visitor management system. • Answering incoming calls and transferring them to the relevant department or individual. • Taking messages and supporting internal calls where required. • Receiving, sorting and distributing post to the correct department areas. • Ensuring everyone coming onto site receives a first-class customer service experience. • Supporting general reception administration and helping keep the reception area organised and presentable. Skills and Experience Required • Previous reception, front-of-house, customer service or administration experience. • Strong verbal and written communication skills. • A professional and welcoming manner. • Good time management and organisational skills. • Confidence using computers, including Microsoft Word and Excel. • The ability to pick up different systems, including telephone exchange and visitor management systems. • A reliable, proactive and flexible approach. • Good attention to detail when handling visitors, calls, post and site processes. Additional Information Due to the nature of the work, candidates will need to be able to obtain the relevant background checks and security clearance if required

Sales Ledger Administrator Location: Cambridgeshire Salary: £28,000-£30,000 Contract: Permanent Hours: 8:00am-5:00pm, Monday to Friday Working Pattern: Full-time, onsite A well-established business based in Cambridgeshire is looking for a Sales Ledger Administrator to join its finance team. This is a varied, customer-focused finance role suited to someone with experience across sales ledger, accounts receivable or credit control. Candidates from a strong customer service background may also be considered if they are confident with numbers and interested in developing within finance. The Opportunity As Sales Ledger Administrator, you'll help maintain an accurate sales ledger, allocate customer payments and support the collection of outstanding invoices. You'll have regular contact with customers, resolving account queries by telephone and email while providing a professional and helpful service. Key Responsibilities Post and allocate customer payments accurately and promptly. Contact customers regarding outstanding invoices and resolve account queries. Issue invoices, statements and credit notes, and take card payments when required. Open and update customer accounts, complete credit checks and maintain accurate system records. About You You'll be organised, accurate and comfortable communicating with customers about invoices and outstanding payments. You'll likely bring: Experience within sales ledger, accounts receivable, credit control or customer service. Confidence speaking with customers by telephone and email. Strong attention to detail, numeracy and organisation. Good IT skills, including Excel and ideally a finance or ERP system. What's on Offer Salary of £28,000-£30,000. Funded AAT study after approximately six months. A supportive manager and friendly, established working environment.If you're looking for a varied sales ledger position with genuine development opportunities, we'd be keen to hear from you