Telephone customer service jobs in WednesburyCreate job alerts

Autosport Bearings are global suppliers of premium product into all forms of Motorsport, OEM and associated markets. We are looking to recruit an Internal Sales/ Key Account Manager to work in our busy sales department based in Dudley. Working as part of small, friendly but dynamic team, you will primarily be responsible for ensuring our customers receive the best quality service, delivered with confidence. Previous experience in the bearing industry would be advantageous as would a keen interest in cars. Selling predominately B2B, the successful candidate will have a "can do " attitude and fantastic customer service skills, a good telephone manner along with great administration and IT skills. You will be responsible for: • Prioritising and processing customer contact via telephone and email, • Assisting customers with advising on proper product information, availability and pricing data to maximize sales capabilities and maintain positive relationships, • Quotation and sales order processing, • Providing customer sales support to existing and potential new accounts, • Maintaining customer-related data including order entry and administration, • Delivering great customer service The ideal applicant will be able to demonstrate: • Strong customer relations skills (verbal and written), • Strong organisational skills, attention to detail and accuracy, • Ability to thrive in a fast-paced team environment, • Ability to apply critical thinking principles and remain flexible, • Ability to multitask on the phone and email while reviewing system information, • Good IT skills including Microsoft Outlook, Microsoft applications, • Automotive industry knowledge is preferred but not essential We are offering: • A competitive salary, perks and bonus schemes for the right candidate., • 22 days annual leave allowance, plus bank holidays., • Cycle to work scheme, • Full training will be given where and when required, • A supportive and rewarding working environment Please apply with a full CV and cover letter to Lee Sinclair at Autosport Bearings. Our goal is to be a diverse workforce and we pride ourselves on being an equal opportunity employer. All employment is based on merit, qualifications and the needs of our business. Benefits: • Company events, • Company pension, • Cycle to work scheme, • Life insurance Ability to commute/relocate: • Sales: 2 years (required), • Customer service: 2 years (required) Language: • English (required) Licence/Certification: • Driving Licence (preferred) Work authorisation: • United Kingdom (required), • Work Location: In person

Assistant Buyer Rate: £12 - £14 per hour Location: Wolverhampton - hybrid working Contract: 10 months Overview of the Finance Manager role Sellick Partnership is currently partnered with an NHS client based in West Midlands who are looking for an Assistant Buyer to join their busy procurement team. This is a fantastic opportunity for an NVQ or CIPS student, looking to gain experience within an NHS purchasing team. Key responsibilities of the Assistant Buyer role will include: • To effectively manage electronic requisitions promptly, • To carry out purchasing activities in compliance with Trust protocols, Standing Orders, Standing Financial Instructions, Professional Codes of Practice, and applicable regulations, • Engage with service users to offer procurement guidance, • To foster strong relationships with user departments and ensure the delivery of exceptional customer service, • To inform service users about the correct procedures for requisitioning and ordering, • To identify areas with significant expenditures, particularly focusing on recurring low-value orders, and to communicate these findings to the Supply Chain Manager and the Strategic Procurement teams, • To engage proactively with the Trust's Supply Chain team to effectively address and resolve delivery inquiries, • Engage proactively with the Trust's invoice Payments Team to address and resolve any invoice-related queries, • To engage proactively with suppliers to establish agreements on pricing and delivery schedules, while also addressing any inquiries that may arise, • Utilise telephone and electronic communication to request quotes from suppliers, assess the received proposals, and collaborate with service users to determine the products and services to be acquired, • In collaboration with project teams, budget holders, and the Strategic teams, prepare summaries of quotations and tenders, assess the offers, and provide recommendations regarding the awarding of contracts, • Accountable for managing a specific range of low-value contracts under the guidance of the Supply Chain Manager, • To actively seek out opportunities for cost savings and present these findings to service users Required experience/qualifications of the Assistant Buyer position will include: • Proficient use of Microsoft Office, • Experience of order processing and performing buying duties, • Knowledge of computerised purchase to pay systems, • Ability to interpret and analyse competitive offers, • Experience of handling queries/complaints, • Knowledge of NHS Standing Financial Instructions Benefits available alongside the Assistant Buyer position include (but aren't limited to): • Flexible/hybrid working arrangements to suit your work-life balance This is a fantastic opportunity to join this West Midlands based NHS organisation, to broaden your NHS experience working in a fast-paced and supportive environment. How to apply for the Assistant Buyer position: If you believe you have the required experience and qualifications outlined above for the Assistant Buyer opportunity, please apply within. Alternatively, if you would like a confidential chat about the role or organisation, please contact Kathryn Evans in the Sellick Partnership Derby office to find out more.

Salary: Apply (by clicking the relevant button) after checking through all the related job information below. Competitive Salary + Bonus + Excellent Benefits Sales Assistant Norton Canes (Cannock) Jointing Tech So, who are we? We are Jointing Tech, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Sales Assistant based in Norton Canes (Cannock) youll be responsible for: • Taking inbound calls from customers and suppliers., • Making outbound calls to customers and suppliers., • Producing accurate quotes against customer requirements. And heres what wed like you to have: • Previous industry or related experience would be ideal, • Excellent communication skills and strong attention to detail, • Good IT skills, MS Office and a CRM #ACMM100

Strong communication and telephone skills.

Strong communication and telephone skills.

We are very excited to be recruiting a Customer Service Administrator to work for a fast‑paced business in the West Midlands. The role of the Customer Services Administrator is to support an external sales team. Efficiently deal with telephone and email enquiries and orders, to give our customers

Customer Service Administrator Up to £28,000 depending on experience Permanent | Monday to Friday | 38.5 hours We are recruiting on behalf of a well-established and growing organisation looking to strengthen their team with a confident and organised Customer Service Administrator. This is a varied and fast-paced role supporting customers, partner businesses and regional teams across the UK. It’s ideal for someone who enjoys relationship-building, coordination and delivering excellent service within a busy commercial environment. What’s on offer: Structured training programme with ongoing development Opportunity for hybrid working once training is completed Generous holiday allowance Generous pension scheme Friendly and supportive team environmentThe role: Managing incoming enquiries via phone and email Processing customer orders and supporting delivery coordination Resolving queries and complaints professionally Supporting regional teams with account updates and communication Maintaining accurate CRM records and tracking activity Assisting with onboarding new customers Supporting internal projects and service improvements where requiredWhat we’re looking for: Previous customer service or administrative support experience Strong communication and relationship-building skills Confident and professional telephone manner Excellent organisation and attention to detail Comfortable managing multiple priorities in a busy environment Strong IT skills including Microsoft Office (particularly Excel)

Our client provides nationwide mobile servicing, maintenance, and repair for tail lifts and commercial vehicle equipment. With a team of highly trained engineers and a reputation for responsive, customer-focused service, they're now looking for two experienced Service Co-Ordinators to join their growing team. Role information: Salary - £27,000 per annum (starting figure and to be reviewed in 6 months post start date) Location - Wednesbury, West Midlands Hours of work - 37.5 hours per week with shifts either 07:30-16:00 or 8:30-17:00 The Service Coordinator plays a vital role in planning, coordinating, and supporting engineering operations to deliver high-quality service to customers. This role ensures accuracy in job scheduling, effective use of resources, customer communication, and profitability of service delivery. It requires a high level of attention to detail, organisational capability, and a proactive approach to managing engineer utilisation and customer expectations. Key Responsibilities (not limited to): • Plan and schedule engineers to maximise utilisation and match skill sets using the skills matrix., • Ensure correct hours are allocated to each job and confirm alignment with engineer availability., • Hire engineering equipment such as towers as required for job completion., • Gain appropriate authorisation from customers before job commencement., • Keep customers updated throughout the job process and manage expectations clearly and professionally., • Send accurate parts information to suppliers, including video links where applicable, to ensure correct parts are identified and ordered., • Use customer-specific job platforms to update progress, submit estimates, final costs, and final invoices., • Ensure data input is accurate, up-to-date, and compliant with agreed formats and timelines., • Maintain robust internal job records aligned to the customer platforms., • Cost jobs to maximise profitability while ensuring value for the customer., • Ensure all job-related costs are captured and authorised appropriately., • Support the invoicing process by ensuring all required details are submitted promptly., • Work closely with mobile engineers, the customer care team, and the parts department to ensure smooth and efficient service delivery., • Relay information from job notes accurately to relevant stakeholders for timely decision making., • Act as a point of coordination between field teams and the office. The successful candidate will have the following key skills/experience: Essential: · Proven experience in a service coordination, operations or scheduling role. · Excellent planning and organisation skills with strong attention to detail. · Confidence working across multiple digital platforms and databases. · Strong communication skills across face-to-face, telephone, email, and Teams. · Ability to manage multiple priorities and respond to changing situations. · Customer-focused with a proactive problem-solving approach. Desirable: · Experience within the commercial vehicle or tail lift industry. · Knowledge of customer job platforms and costing systems. · Understanding of service operations and engineer scheduling. If you are an experienced Service Co-Ordinator looking for your next challenge with a successful commercial vehicle specialist, we encourage you to apply today. Please submit your CV to be considered, and a member of our team will be in touch to discuss the opportunity further

Residential Sales Progressor Wolverhampton Basic salary £26,500 negotiable Our client is a well-established multi-branch, independent estate agent who is currently recruiting for an experienced Sales Progressor to join their very busy Wolverhampton branch As an experienced Sales Progressor you will need to first class communication skills at all levels, determination, self-motivation and a commitment to succeed in a challenging fast paced environment Alongside the ability to effectively manage and prioritise workloads to meet targets and deadlines are essential Main duties include: • Liaising with all parties to ensure sales are agreed between vendors and purchasers, • Effectively handling queries both over the telephone and in branch, • Carrying out effective sales progression ensuring all parties are kept up to date through the sales process to a swift seamless completion, • Communicating with clients at all levels and delivering first class customer service, • Flexible, always going the extra mile to ensure clients always receive a positive experience, • Remaining compliant following current legislations and company processes at all times, • Always going the extra mile to ensure all tasks are completed to schedule PLEASE NOTE only candidates with the relevant sales progression experience in the estate agency market will be considered for the role In the first instance contact Anita or Jodie, in complete confidence, at Career Studio

Internal Sales Administrator Salary: £27,500 – £30,000 per year Hours: Monday – Friday, 8:30am – 5:00pm (40 hours) Location: Wednesfield, fully office-based The Role A leading manufacturing business is looking for a motivated Internal Sales Administrator to join their internal sales team on a temp-to-perm basis. This is a fast-paced, hands-on role, dealing with customer enquiries via telephone and email, producing official quotations, entering orders, and maintaining accurate CRM and Sage records. You will work closely with the sales and warehouse teams to ensure excellent customer service. Key Responsibilities • Respond to customer enquiries and queries quickly and efficiently, • Produce official quotations for customers, • Enter orders accurately onto the Sage system, • Maintain the CRM system with up-to-date information, • Liaise with the warehouse to ensure timely deliveries, • Support the external sales team, • Build and maintain strong customer relationships, • Convert enquiries into confirmed orders, • Report daily and weekly targets to your line manager Candidate Requirements • Ideally from a manufacturing, automotive, or industrial background (full product training provided), • Previous exposure to the Power Transmission industry is an advantage but not essential, • Experience with Sage and CRM systems preferred, • Strong computer skills - Excel, Word, and other Office applications, • Excellent numeracy and attention to detail, • Strong verbal and written communication skills, • Based within a commutable distance to Wednesfield Why This Role? • Temp-to-perm position - pathway to a permanent role, • Full product training provided, • Join a friendly, collaborative team of 5, • Competitive salary in a supportive office environment If you’re looking to develop your sales administration career within a leading manufacturing business, this is a great opportunity to make a real impact. Apply now to take the next step

Part-Time Order Taker & Customer Service Operative (Phone-Based) We are a bespoke company specialising in high-quality landscaping products, and we're looking for a friendly, reliable individual to join our team as a Part-Time Order Taker & Customer Service Operative. Role Overview: You will be the first point of contact for our customers, handling inbound calls, taking orders accurately, and providing excellent customer service. This is a great opportunity for someone who enjoys speaking with people and takes pride in delivering a positive customer experience. Key Responsibilities: • Answering incoming calls and assisting customers with enquiries * Taking and processing orders efficiently and accurately * Providing product information and guidance * Maintaining a professional and helpful manner at all times * Updating customer records and order details as required What We Offer: • £12.71 per hour * Monday to Friday schedule (20 hours per week) * Full training provided * Ongoing work with the potential to become a permanent position What We're Looking For: • Strong communication and telephone skills * Good attention to detail * A positive, customer-focused attitude * Basic computer skills * Previous customer service experience is beneficial but not essential If you're looking for a stable, part-time role with a supportive team and opportunities to grow, we'd love to hear from you.

Looking for a new role where you can grow, develop, and be part of a friendly, supportive team? Pertemps is recruiting a Sales Administrator to join our expanding client in Tipton. This role is perfect for someone with a positive attitude, strong work ethic, and an open approach to learning and problem-solving. Key Responsibilities: Process sales orders efficiently and accurately Answer telephone calls and provide excellent customer service Raise purchase orders as required Support the team with general administrative tasks The Ideal Candidate: Excellent attitude and willingness to learn Strong communication skills Superb telephone manner Ability to work independently and as part of a team Hours & Pay: Monday – Thursday, 9:30am – 4:30pm (30 min lunch) £12.71 per hour No Fridays – enjoy your long weekends! Why Join Us: Immediate start available for the successful candidate Be part of a growing, approachable, and supportive team How to Apply: Send your CV today to be considered for this exciting opportunity

Internal Sales Administrator Wolverhampton Permanent | Full-time (40 hours per week) £26,500 – £30,000 (depending on experience) An established manufacturing business based in Wolverhampton is looking to recruit an Internal Sales Administrator to join their experienced internal sales team. This is a fast-paced role within a supportive team where many employees have built long careers within the business. The position has become available due to an internal promotion, demonstrating the opportunity for progression within the company. Key responsibilities include: Responding to customer enquiries via telephone and email Preparing and issuing customer quotations Processing sales orders Maintaining accurate records within the CRM system Liaising with the warehouse to ensure customer deliveries are met Supporting the external sales team with enquiries and order processing Building strong relationships with customers while delivering excellent service About You Previous experience within a sales administration, internal sales or customer service role Strong communication skills both written and verbal Good attention to detail and the ability to manage multiple tasks Experience using CRM or Sage

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Become a Self-Employed Delivery Driver with Evri.Join one of the UK’s largest courier networks.Looking for a fresh start or a more flexible way to earn that fits around your lifestyle? Join Evri as a self-employed delivery driver working on a schedule that suits you.PLUS, with our Day 1 roadmap, y

Become a Self-Employed Delivery Driver with Evri.Join one of the UK’s largest courier networks.Looking for a fresh start or a more flexible way to earn that fits around your lifestyle? Join Evri as a self-employed delivery driver working on a schedule that suits you.PLUS, with our Day 1 roadmap, y

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Our team helps clients connect with their customers face-to-face through engaging events and direct interaction. This opportunity suits someone who enjoys working with people and wants to build practical experience in marketing, customer engagement, and leadership. Speaking with customers face-to-fa

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

This opportunity suits someone who enjoys working with people and wants to build practical experience in marketing, customer engagement, and leadership. Speaking with customers face-to-face and representing brands professionally. Our team helps clients connect with their customers face-to-face throu

Coordinating project management activities and supporting customers and suppliers with product specifications. Organising business trips to suppliers, customers, and attending defence industry shows.

You'll be responsible for providing exceptional customer service, using your product knowledge and expertise to guide customers towards the perfect jewellery piece. In this exciting role, you'll play a key role in creating a welcoming and memorable experience for our customers. Greet and welcome cus

We actively encourage applications from retail, hospitality, customer service, events and communications backgrounds. Representing top UK brand partners in customer engagement campaigns. Engaging directly with customers to drive brand awareness and sales performance.

Kickstart Your Sales Career: Amazing Benefits & Full Training! - Birmingham.Ready to launch a rewarding career in sales with incredible perks from the start.Our client, a thriving company in field sales and marketing, is looking for enthusiastic Entry-Level Sales Assistants, with full time equivalen

The company offer the customer a 'room of choice' delivery, you will be fully trained on how to do this.

Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed

DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. We are a leading independent parcel, mail and logistics services company operating throug

Warehouse Operative - Tuesday - Saturday Pertemps Aylesbury is currently recruiting for a Warehouse Operative for distribution client based in Aston Clinton.Location: Aston Clinton (You must have your own transport) Salary: £24,454 (£12.Hours: Tues-Sat 9am-5pm Duties: Accurate picki

Go GreenwithATA Sameday! Join Us as a Delivery Driver!.Hey, futureEco-Hero! Looking for a job where you can make a difference and earn great money?.Mileage Reimbursement:Get paid £0.Green Delivery:Drive an electric van and help us save the planet, one delivery at a time.Flexibility:Were open 7 days

The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Customer service and sales assistant. Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel a

Dialogue Ambassadors is looking for ambitious individuals to learn all aspects of our business, including marketing, customer service, and administration, with the opportunity to progress to Team Leader.

The Sales Assistant will gain hands-on experience, working closely with customers, internal teams, and live projects while progressing towards an Account Manager position. Benefits: Profit share scheme and performance bonuses Incentive programmes and healthcare benefits 22 days holiday plus bank ho