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  • Head Waiter
    Head Waiter
    2 hours ago
    £16.5–£17.5 hourly
    Full-time
    South Kensington, London

    Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter. As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount. Responsibilities: • Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights., • Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair., • Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times., • Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence., • Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele What you Need: • Ability to thrive under pressure, turning challenges into opportunities to exceed expectations., • A genuine passion for gastronomy, coupled with a keen eye for quality and presentation., • Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key., • An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest., • Outstanding organizational skills, ensuring smooth operations even in the busiest of services., • A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard. What We Offer: • Competitive hourly rate of £16.50 to £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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  • Supervisor - New Italian Restaurant
    Supervisor - New Italian Restaurant
    2 days ago
    £14–£15.5 hourly
    Full-time
    London

    *Incipio curates beautiful spaces with vibrant atmospheres for great times.* Vibrancy: the state of being full of energy and life We are looking for an outstanding Supervisor with a passion for exceptional dining experiences and a love for creating memorable moments for every guest. Juno is a contemporary Italian restaurant and bar launching at Olympia, blending the ease of neighbourhood dining with the energy of a West London destination. Rooted in simple, produce-led cooking, Juno’s hospitality will be warm, generous and effortlessly stylish. With seasonal plates, handmade pasta and a confident drinks programme of spritzes, negronis and Italian wines, Juno is designed to feel both familiar and fresh. The Role: As a Supervisor, you’ll be a key part of the Juno team, leading from the floor and helping create an atmosphere where both guests and team members want to be. Our Supervisors are confident, energetic and hands-on leaders who know how to bring great hospitality to life. You’ll support the management team, lead your team through service and make sure every guest receives the warm, engaging and effortlessly stylish experience Juno is all about. We Expect You To: • Know what makes a great restaurant tick, from creating an electric atmosphere to delivering service guests remember., • Lead from the front, bringing energy, warmth and confidence to every shift., • Be a positive and supportive presence on shift, creating an environment where the team feels empowered and every guest feels genuinely welcomed and looked after., • Set the standard for great service, keeping the team motivated and engaged throughout every service., • Support and coach your team, helping them build their confidence, knowledge and passion for hospitality., • Be approachable, engaging and someone both guests and teammates naturally gravitate towards., • Collaborate across the venue, working closely with the kitchen team to bring food, drink and service together seamlessly for every guest., • Be passionate about Italian food, wine and culture, with a curiosity to keep learning and sharing your knowledge., • Bring ideas and energy to the table, always looking for ways to make the guest and team experience better., • Keep standards high while remembering that the best hospitality comes with personality, connection and fun., • Stay calm, positive and solutions-focused when the pressure is on. Who You’ll Be: • A restaurant lover through and through, with a genuine passion for great food, wine and hospitality., • A vibrant host who makes people feel at home from the moment they walk through the door., • A confident and positive leader who brings people together and leads by example., • Someone with bags of energy, curiosity and a willingness to get stuck in., • A coach and motivator who genuinely enjoys helping others grow., • Someone who notices the details and takes pride in delivering consistently great service., • A team player who thrives in a fast-paced restaurant environment., • A culture carrier who embodies the Incipio values while bringing your own personality to the team., • Excited by Juno’s Italian spirit and passionate about sharing that experience with every guest. BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally., • Mental Maintenance: Therapy for free, • Health Care Package: Medical, Optical & Dental plus discounts on Gym Memberships and more, • Referral Bonus: refer a friend and once they have passed their probation you receive a bonus, • Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows, • Company awards to celebrate team and regular events, • Incipio FC + Seasonal Socials, • Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France), • Enhanced Maternity, Paternity and Adoption leave, • 50% discount for food and drink in all Incipio venues, • Award winning Learning & Development programmes, • Sunday Times Best Places to Work Employer, • Award winning Diversity Programme Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

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  • Room Attendant
    Room Attendant
    10 days ago
    £12.71–£15.02 hourly
    Full-time
    London

    Join us as a Room Attendant and help create a welcoming and comfortable stay for every guest by maintaining the highest standards of cleanliness, presentation and service at art’otel London Hoxton. We will provide the training, guidance and support you need to grow and succeed in your career. art’otel London Hoxton is a bold lifestyle hotel in Shoreditch, where art, culture, skyline views and destination dining come together, inspired by Signature Artist D*Face. Your Benefits: • Salary: From £12.71 per hour, rising to £14.02 per hour when productivity targets are met. Earn up to £15.02 per hour when trained to check your own rooms., • Additional productivity bonus: Earn £10 for every room cleaned above your daily target., • Start with 30 days holiday per year (pro-rata) - incl. bank holidays, • Two free meals per day, • Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends., • Recommend a friend bonus - up to £750, • Vitality at work - health & wellbeing platform, incl. great gym discounts., • 24/7 access to our Employee Assistance Programme, • Ride to Work Scheme, • BenefitHub - Discounted prices at hundreds of major retailers, • Free uniform dry cleaning, • Rotas published at least two weeks in advance (if applicable), • Extensive career development programmes, • And more... Key Responsibilities as our Room Attendant: • Clean and service guest rooms to the highest standards, ensuring they are ready on time and meet brand expectations., • Replenish linen, towels and guest amenities while maintaining a clean, organised and well-stocked housekeeping trolley., • Respond promptly to guest requests and work closely with other departments to deliver excellent service., • Report maintenance issues, lost property and safety concerns in line with hotel procedures., • Handle guests' belongings with care and professionalism while following all housekeeping standards and procedures., • Use cleaning equipment and chemicals safely while maintaining the highest standards of cleanliness, hygiene and presentation. About You: We are looking for a Room Attendant who takes pride in creating exceptional guest experiences and will: • Have previous housekeeping or cleaning experience, ideally within a hotel environment, although full training will be provided., • Have strong attention to detail and take pride in maintaining high cleanliness standards., • Be organised and able to work efficiently in a fast-paced environment., • Have a positive, guest-focused approach and communicate confidently with guests and colleagues., • Be reliable, flexible and committed to delivering excellent service while sharing our values of Trust, Respect, Teamwork, Enthusiasm, Commitment and Care. At art’otel, originality is celebrated, talent is nurtured and creativity is part of every experience. We celebrate diversity, champion inclusion and provide equal opportunities for all, welcoming applications from every background. Hotels curated by artists, adored by art-lovers.

    Immediate start!
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  • Sous Chef - New Italian Restaurant
    Sous Chef - New Italian Restaurant
    2 days ago
    £35000–£45000 yearly
    Full-time
    London

    *Incipio curates beautiful spaces with vibrant atmospheres for great times.* We’re looking for a Sous Chef who shares our passion for exceptional food, authentic hospitality and creating memorable experiences for every guest. At Juno, our kitchen is built around fresh, seasonal ingredients, beautiful dishes and a team culture where creativity and collaboration thrive. As Sous Chef, you’ll play a key role in leading the kitchen team, supporting the Head Chef and ensuring every service is delivered with consistency, energy and pride. This is a role for someone who leads from the front, stays calm under pressure and is passionate about developing people. You’ll have a keen eye for detail, uphold the highest standards and work closely with the team to create dishes and experiences that keep guests coming back. If you’re an ambitious chef who loves great food, thrives in a fast-paced environment and wants to be part of an exciting new opening, we’d love to hear from you. What you’ll be doing • Lead the kitchen team through every service, setting the pace, energy and standards., • Make sure every dish is delivered to a consistently high standard, from preparation through to presentation., • Be a role model for super service, creating a kitchen culture where speed, precision and quality go hand in hand., • Coach, motivate and develop the team, giving clear direction and feedback., • Work closely with the Head Chef to maintain and continuously raise our food and service standards., • Take ownership of kitchen organisation, preparation and service readiness., • Ensure all food safety, hygiene and compliance standards are consistently met., • Support with stock control, ordering, waste management and GP performance., • Build strong relationships with the FOH team to ensure a seamless experience from the kitchen to the guest., • Take full ownership of the kitchen when the Head Chef is away. What we’re looking for We’re looking for someone who lives and breathes hospitality. You’ll have experience leading a busy kitchen and understand that exceptional food is only one part of creating an exceptional guest experience. You’ll be: • A hands-on leader who creates a positive and supportive kitchen environment., • Obsessed with consistency, quality and the details that make a difference., • Passionate about British food, great produce and delivering food to a high standard., • Calm, organised and confident when service gets busy., • Someone who sets the standard through their own actions., • A natural coach who enjoys developing and getting the best out of their team., • Commercially aware, with a good understanding of stock, waste and kitchen performance., • Strong on communication and collaboration, particularly between Kitchen and FOH., • Experienced in maintaining excellent food safety, hygiene and compliance standards. This is a role for a Sous Chef who wants to lead, not just manage. Someone who takes pride in their team, their kitchen and every plate that leaves the pass. If that sounds like you, we’d love to meet you. Benefits & Best Bits Health Care Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!

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  • Food Runner
    Food Runner
    1 month ago
    £13.5–£14 hourly
    Full-time
    London

    At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited. Sam's, Genuine Restaurants Group awards: • 2023, Caterer's 11th best place to work in Hospitality in UK!, • Recently nominated for Catey's restaurateur of the year award 2023., • Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide. Role Overview: As a Runner or Commis Waiter at Sam’s, you’ll play a key supporting role on the restaurant floor, making sure service runs smoothly and efficiently. You’ll work closely with both the kitchen and front-of-house teams to deliver dishes promptly, assist with table maintenance, and keep service areas well-stocked and spotless. Fast-paced and physically active, this role is perfect for someone energetic, organised, and eager to learn the flow of a professional hospitality environment. It’s a great first step into a rewarding career in restaurants. Pay: Pay consists of house salary + an average of tronc Benefits: · Team Festivities – We have two big celebrations every year to recognise and reward your hard work · Friends & Family Perks – Enjoy exclusive discounts across all our venues · Great Food for You– Free meals provided when you're on shift · Share the Opportunity – Earn bonuses through our generous referral programme · Here for You – Confidential support through our Employee Assistance Programme · Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel · Cycle to Work Scheme - Save on bikes and accessories while spreading the cost · Insider’s Pour – Wines and spirits available for team members at trade price · Grow with Us – opportunities for progression and development · Private Healthcare – Access to BUPA health cover after 3 years of service · Challenge Accepted – Performance and Competition Awards and Bonuses Milestones: · Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year! · Loyalty Rewards – Earn extra holiday for every year after your third year You will need: · Bundles of passion and enthusiasm, a true love for our authentic hospitality · To demonstrate a stable background working in a busy, high end restaurant and/or bar · Right to Work in the UK · Credible, positive references from former employers At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

    Immediate start!
    No experience
    Easy apply
  • Host / Hostess
    Host / Hostess
    2 months ago
    £14.5–£15.5 hourly
    Full-time
    London

    At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited. Sam's, Genuine Restaurants Group awards: • 2023, Caterer's 11th best place to work in Hospitality in UK!, • Recently nominated for Catey's restaurateur of the year award 2023., • Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide. Role Overview: As a Host at Sam’s, you’ll be the first and last point of contact for every guest- setting the tone with a warm welcome and ensuring a smooth, professional experience throughout their visit. You’ll manage bookings, seating plans, and guest requests with confidence and care, balancing pace and precision in a fast-moving environment. With a natural sense of hospitality and attention to detail, you’ll help create the relaxed, elegant atmosphere Sam’s is known for. Pay: Pay consists of house salary + an average of tronc Benefits: • Team Festivities – We have two big celebrations every year to recognise and reward your hard work, • Friends & Family Perks – Enjoy exclusive discounts across all our venues, • Great Food for You– Free meals provided when you're on shift, • Share the Opportunity – Earn bonuses through our generous referral programme, • Here for You – Confidential support through our Employee Assistance Programme, • Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel, • Cycle to Work Scheme - Save on bikes and accessories while spreading the cost, • Insider’s Pour – Wines and spirits available for team members at trade price, • Grow with Us – opportunities for progression and development, • Private Healthcare – Access to BUPA health cover after 3 years of service, • Challenge Accepted – Performance and Competition Awards and Bonuses Milestones: • New Starter Celebration- After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate, • Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!, • Loyalty Rewards – Earn extra holiday for every year after your third year You will need: • Bundles of passion and enthusiasm, a true love for our authentic hospitality, • To demonstrate a stable background working in a busy, high end restaurant and/or bar, • Right to Work in the UK, • Credible, positive references from former employers At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

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