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  • Assistant Manager
    Assistant Manager
    il y a 6 jours
    £33000–£38000 par an
    Temps plein
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and *life • The Libertine is an award-winning restaurant and bar set within the vaults of The Royal Exchange. The food is fresh, seasonal and delicious. The pints are cold and crisp. The cocktails are beautifully crafted. The wine list is extensive. The team are full of personality. The hospitality is warm, timeless and genuine. Our Assistant Managers are pro-active, detailed, operational leaders for their teams. They bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of their teams. BENEFITS + BEST BITS Transparent and fair TRONC payments Pergo development programme Up to 10% Bonus based off of performance and KPI's set and agreed with your General Manager Medicash Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus 60% of our management teams are people we have progressed internally Career development + opportunity to grow and expand in this role as the business expands Company awards to celebrate team and regular events Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)· Paid sick leave Compassionate Leave Enhanced Maternity, Paternity and Adoption leave Length in service; earn additional holiday after 2 years continuous service Incipio FC + Seasonal Socials 50% discount for food and drink in all of our venues WHAT YOU'LL BE GETTING UP TO Bridging the gap between the team and senior management, using clear, effective and simple communication Using imaginative revenue driving ideas to drive the business forward You lead joyous and independent shifts and ensure high service standards are kept to, including actively coaching your team in their development. You ensure the venue runs efficiently by leading from the front, being approachable and driving outstanding hospitality at every opportunity. Creative cocktail ideas and champion menu development from your team You ensure our guests are shown the best possible experience and are looked after safely when in our venues and leaving. You motivate your team by providing excellent support and training ensuring your team are happy, engaged and full of joy. You drive both sales and the business performance by using financial data and planning effectively. Be obsessed with learning, pushing for your own development and career progression Having fun, laughing a lot and bringing the good vibes WHAT WE'RE LOOKING FOR Someone who has a passion for individual hospitality experiences People focused, delivering structured inductions to new team members and encourage development A problem solver who enjoys collating feedback and ideas from others and implementing that into a single focus You have a discipline for implementing exceptional standards You are calm in high pressure environments You have a big heart and want to impart your knowledge onto your team Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Shift Engineer
    Shift Engineer
    il y a 2 jours
    £35947 par an
    Temps plein
    London

    magine being the person who keeps everything running behind the scenes, ensuring our guests enjoy a safe, comfortable and seamless stay. As a Shift Engineer, you'll play a vital role in maintaining our hotel to the highest standards. From carrying out planned maintenance and responding to repairs, to identifying opportunities to improve efficiency and prevent issues before they arise, you'll help create an environment where both our guests and teams can thrive. No two shifts are the same. One moment you might be resolving a maintenance issue in a guest room, and the next supporting a larger engineering project across the hotel. You'll approach every task with a positive, solutions-focused mindset, taking pride in delivering a safe, well-maintained and welcoming environment. We're looking for someone who is hands-on, reliable and enjoys working as part of a team. You'll have strong attention to detail, excellent communication skills and the ability to remain calm and professional when priorities change. Above all, you'll be passionate about delivering high standards and helping create exceptional experiences for our guests every day. What You Will Do In This Splendid Role When working as an Engineer you will be working as part of the maintenance team ensuring that you respond promptly and safely to all situations. You will also: • Perform all routine preventative and curative maintenance, • Operate, maintain and repair a variety of different equipment within the hotel, • Work in a safe manner, • Keep adequate level of supplies required for hotel maintenance, • Keep a high standard of workmanship in all tasks carried out, • Liaise with CE and ACE daily carrying out stator test and inspections and monitor daily usage, • Respond to all guest requests as they arise and report back to for guest follow up and engagement, • Work with outside contractors as necessary to assist them in performing maintenance or construction jobs What Makes You Splendid We live by our values – and we’d love you to bring them to life every day: • Open - You’re friendly and welcoming, helping guests feel right at home., • Nimble – You adapt quickly, handling whatever the day brings with ease., • Brilliant - You take pride in the little touches that make a big difference., • Honest - You’re reliable and trustworthy, building confidence through your actions. Show up with your spark and care for others, and we’ll provide the tools for you to thrive Our Splendid Benefits We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. We also offer: • Hilton Hotel worldwide discounts – rooms from £45 per night with 50% off in Food & Beverage, • Employee Recognition, Rewards and Events, • Recommend a Friend – £350, • Season Tickets Loan, • Cycle to Work Schemes, • Discount Chiropodist & Back therapy in the Hotel, • Guest Experience – complimentary stay in the hotel for you (and guest / family) with free dinner, breakfast and use of pool and gym, • Bespoke Training & Development opportunities – leadership programs, complaint handling, Master Inn Holders, etc, • Opportunities to work and support our Local Communities About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

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  • Assistant Manager - Mexican Rooftop Bar & Restaurant
    Assistant Manager - Mexican Rooftop Bar & Restaurant
    il y a 6 jours
    £33000–£38000 par an
    Temps plein
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We are seeking an outstanding Assistant Manager with a love for varied hospitality experiences, high volume operations & who thrives managing large teams. Bar Arriba is a bright and buzzing rooftop spot in the heart of west London perfect for parties, special occasions or just good times with friends. Known for creating some of London's favourite rooftop hangouts, we're bringing a fresh rooftop bar and restaurant, serving up Mexican inspired bites and refreshing cocktails. Arbour is a lively bar and food hall serving the high volume of theatre goers, concert attendees, event visitors and office workers that visit Olympia every day. From healthy farm to fork salads to fried chicken and focaccia sandwiches it's set to become the hub of the roof garden. This is a huge opportunity to be part of an iconic venue as an Assistant Manager, to challenge yourself in a multi-concept venue, split across two floors, featuring five kitchens and working in close collaboration with a Central Production Kitchen as part of the wider Olympia Development that includes a new Theatre, Live Music Theatre Hall, 2 Hotels and 4 large scale events spaces. The Role: As an Assistant Manager, you'll drive operations, elevate guest experience, and help build the culture of Arbour & Bar Arriba. Our Assistant Managers are pro-active, insightful and operational leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have experience in high volume operations, understanding how to manage a quick service style restaurant as well as bars. Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management – guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your Management Team, Chef Team & Front of House Team to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact - clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A proven leader with experience in high volume operations. Someone who loves running big shifts, managing varied areas of a business but keeps the guest experience as a priority. Energetic, passionate, and resilient – in a new opening this is key to success. Have a structured mindset, setting clear expectations and empowering your team. Obsessed with communication, constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the venues success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage – always questioning, improving, and innovating. Strong knowledge of food safety, allergies & health & safety. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits & Best Bits Medicash Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness & Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    il y a 5 jours
    £16–£18 par heure
    Temps plein
    Strand, Westminster

    We are seeking an exceptional Head Waiter to join the team at The River Restaurant by Gordon Ramsay based at the Savoy Hotel, Strand. Your responsibilities will include: • Provide an exceptional, attentive, and discreet service experience tailored to each guest., • Present menus with confidence, offering detailed explanations of dishes, ingredients, and preparation methods., • Deliver expert recommendations on food and beverage pairings, working closely with the sommelier where appropriate., • Execute service with precision and elegance, adhering to fine dining etiquette and sequencing standards., • Ensure tables are impeccably set, maintained, and cleared in a timely and refined manner., • Anticipate guest needs and respond proactively to ensure a seamless and memorable dining experience., • Accurately take and process orders, ensuring clear communication with the kitchen team., • Maintain a thorough knowledge of daily specials, seasonal menus, and allergen information., • Handle guest requests and feedback with professionalism, efficiency, and discretion., • Uphold the highest standards of personal grooming, hygiene, and presentation at all times., • Support team members and contribute to a collaborative, high-performance service environment. -Assist in maintaining cleanliness and organisation of the dining area in line with luxury standards. Ideal Candidate Profile: • Previous experience in fine dining or luxury hospitality environments preferred., • Strong communication and interpersonal skills., • Passion for hospitality and delivering world-class guest experiences., • Excellent attention to detail and ability to multitask in a fast-paced setting., • Positive attitude, reliability, and a team-oriented mindset., • Well-presented with a polished and professional demeanor. What’s in it for you: Competitive Pay Rate A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses Employees can instantly access up to 50% of basic wages earned before payday via Stream Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply) Access to our world-class training & development opportunities globally Progress your career through a multi-site and multi-brand, best in class global restaurant group Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment Preferential Room Rates at Gordon Ramsay Restaurants partner hotel MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more Meals on duty This role will offer the successful candidate an exciting opportunity to develop their career in a best-in-class global restaurant business! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

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  • Sous Chef - Multi Concept
    Sous Chef - Multi Concept
    il y a 2 jours
    £35000–£45000 par an
    Temps plein
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. We're looking for a dynamic Sous Chef who thrives in a fast paced, multi concept environment, from frying up crispy chicken during the lunch rush to supporting the delivery of elevated Mexican dishes for a busy dinner service. This is a varied, hands-on role where no two days are the same. You'll work closely with the Head Chef and Central Production Unit (CPU), helping to maintain exceptional food quality, manage kitchen operations, control costs, and develop your skills across multiple food concepts. The Role As a Sous Chef at Incipio, you will be a passionate, hands on leader who supports the Head Chef in delivering exceptional food standards and kitchen performance. You will help oversee five unique food concepts – Mexican, farm-to-fork, fried chicken, burgers, and Italian deli – ensuring consistency, quality, and smooth service across every offering. You will play a key role in leading and developing the kitchen team, maintaining high operational standards, managing stock and food safety procedures, and stepping up to lead the kitchen in the Head Chef's absence. We Expect You To: • Have a passion for hospitality and help drive your kitchen team to achieve the commercial and financial goals of the business., • Create a positive working atmosphere and inspire your team to deliver exceptional food standards on every shift., • Support the management of food GP, stock control, ordering, inventory, and waste reduction., • Assist in ensuring the kitchen meets all food safety, hygiene, and compliance regulations., • Help develop and coach junior chefs, ensuring clear communication and accountability across the team., • Lead by example during service, maintaining composure and high standards in a fast-paced environment., • Work closely with the Head Chef and Central Production Manager to ensure quality and inventory requirements are consistently met., • Assist with rota planning and labour management to support budget targets., • Participate in recruitment, onboarding, and training of new kitchen team members., • Support team development initiatives, performance reviews, apprenticeships, and engagement programmes., • Contribute ideas for menu development and concept innovation., • Take ownership of kitchen operations when the Head Chef is absent, working with your peer Sous Chef. Who You'll Be: • An energetic and approachable leader who enjoys developing people and building strong teams., • An experienced Sous Chef or Senior Chef de Partie ready to take the next step in their career., • Comfortable working across multiple food concepts and adapting to changing service demands., • Passionate about food quality, presentation, and consistency., • Highly organised with strong communication and delegation skills., • Calm under pressure and confident leading a team during busy services., • Commercially aware with an understanding of food costs, labour, and operational efficiency., • Someone who leads by example and inspires others through their work ethic and attitude. Benefits & Best Bits • Health Package: Dental, Optical and Health insurance, plus gym membership discounts and rewards., • Self Space: Free therapy support available to all Incipio employees., • Exciting career development opportunities across a growing business., • Annual bonus opportunities., • Company awards and events., • Sickness & Compassionate Pay., • Incentive trips (think wine trips to Portugal and ski trips to France)., • Enhanced Maternity, Paternity and Adoption Leave., • Incipio FC + Seasonal Socials., • 50% discount on food and drink across all venues., • Additional holiday entitlement after two years of continuous service. Incipio & Inclusivity We're all about celebrating individuality and inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives—regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you covered. Key Skills • Team Leadership, • Kitchen Operations, • Inventory Management, • Food Safety & Hygiene, • Labour Control, • Rota Management, • Multi-Concept Kitchen Experience, • Menu Development, • Cost Control, • Service Management

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  • Massage Therapist
    Massage Therapist
    il y a 1 mois
    £20–£40 par heure
    Temps partiel
    Harrow

    Company description Sayang's Massage & Spa is a small but growing massage therapy business conveniently-located in Central Harrow. We pride ourselves on providing the best massages at the best prices. We make an extra effort to form lasting friendships with our clients who we know on a first-name basis and treat our therapists as professionals, with their own profile on our website so that clients can make a booking with the therapist of their choice. To provide the best massages at the best prices we keep our overheads to a minimum and endeavour to pay our therapists more per hour than other massage businesses in the area - £20 per hour per completed massage. Our massage therapists are self-employed subcontractors and so work in partnership with us to grow our businesses. We provide a venue, CCTV security & ring doorbells, massage studios, tables and supplies as well as provide sales and marketing support. We look to create a win-win situation where we grow the business together and everyone benefits. We are open from 10 am till 10 pm and cater to clients with busy schedules and need a regular therapeutic massage, which also provides opportunity for many of our therapists to work evenings and weekends at Sayang's Massage, boosting their income alongside their day job. Job description We are looking for reliable, professional and friendly massage therapists to provide therapeutic massages for our clients, including but not limited to Swedish, Deep Tissue, Balinese, Thai and Couples Massage. Strictly professional massages only. On-the-job training can be provided alongside guiding you to relevant ITEC Level 3 Massage courses (located near our premises) and assisting you with student and full memberships in professional associations such as the Federation of Holistic Therapies. Our therapists are self-employed sub-contractors so registration as self-employed with HMRC would be required and we can guide you towards the relevant recourses for making a declaration as a self-employed person. Weather permitting, we'll be re-opening our Jacuzzi which massage clients can book (for an additional fee) before or after their massage. The Jacuzzi bookings are particularly popular with couples and is also available for use by our therapists when not booked for client use. As you would be a self-employed therapist, we provide sales and marketing support to assist you in securing bookings as well as providing the venue, equipment, aromatherapy oils, etc. We look forwards to discussing the role with you in more detail and working together to create a prosperous and happy new year for all of us.

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  • Sous Chef
    Sous Chef
    il y a 5 jours
    £35000–£45000 par an
    Temps plein
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life Our Sous Chefs are pro-active, detailed leaders in our kitchens. They are the ultimate foodies; creative, passionate with impeccable standards. Running the day-to-day kitchen operations like clockwork, they ensure that the incredible dishes prepared in our sparkling kitchens are thoroughly enjoyed by our guests. As a sous chef, you will support our Chef De Parties, Commis Chefs & Kitchen Porters in maintaining our high standards of service, leading from the front and helping to develop the skills of your team. We empower our sous chefs to be approachable, open, honest & respected, and give them the tools to develop their team & themselves. WHAT YOU'LL BE GETTING UP TO Running the day to day operations of our kitchens Ordering from suppliers Ensuring we are compliant, clean and safe Prepping for the day ahead and delegating tasks to the team to ensure success Supporting with stock management Creating new and exciting dishes for menu changes and seasonal specials Training and Developing your team Having loads of fun!! Benefits + Best Bits Transparent and fair TRONC payments Medicash Health Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy available through Self Space. Accessible to anyone who works for Incipio Referral Bonus: refer a friend and once they have passed their probation you receive a bonus 60% of our management teams are people we have progressed internally Career development + opportunity to grow and expand in this role as the business expands Company awards to celebrate team and regular events Incentive Trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)· 5 paid days sick leave Compassionate Leave Enhanced Maternity, Paternity and Adoption leave Length in service; earn additional holiday after 2 years continuous service Incipio FC + Seasonal Socials 50% discount for food and drink in all of our venues WHAT WE'RE LOOKING FOR Leadership and proactivity High energy, warmth and someone who loves to bring people together A clear understanding of Food Safety and Kitchen Compliance Incipio Group are an equal opportunity employer and are committed to a fair recruitment process. This means we don't require your name, age, ethnicity or gender to be on your CV – it's up to you whether you would like to disclose that information.

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