ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus
This job carries 5 main roles: Property Marketing Campaigns: Develop and manage targeted campaigns for property listings. This involves creating visually appealing and informative materials for each property (photos, videos, virtual tours) to attract prospective buyers or tenants. They will also collaborate with agents to highlight unique selling points. Social Media Management: Oversee the agency's social media platforms by posting regular updates, property highlights, client testimonials, and industry trends. The aim is to engage the audience, increase brand awareness, and generate leads through platforms like Instagram, Facebook, and LinkedIn. Content Creation & SEO: Produce blog posts, newsletters, and website content that informs clients about market trends, tips for buyers and sellers, and insights into the local real estate market. They’ll optimize content for search engines to improve visibility and attract organic traffic to the website. Client Outreach & Lead Generation: Implement strategies to attract and retain clients, including email marketing campaigns, special offers, and targeted ads. This involves tracking leads, analysing client feedback, and ensuring communication that converts prospects into clients. Market Research & Competitive Analysis: Conduct regular research on market trends, pricing, and competitor activities. This will help refine marketing strategies, identify opportunities for business growth, and ensure that the agency’s offerings are competitive and appealing to potential clients.
The Event Planner’s role is to support the venue’s pre-booked sales efforts through activities and processes as outlined by the Sales Manager. Reports to: Sales Manager Hours: As dictated by business needs Responsibilities: - Support the Sales Manager in expanding and maximizing pre-booked sales across corporate events, dinner and drinks reservations, and special occasions like birthdays and pre-wedding celebrations. - Proactively work to secure and confirm new and pending inquiries, aiming to meet pre-booked sales goals and offering alternative options where appropriate, while adhering to best practices. - Build and foster relationships with local businesses and key booking agents. - Gain a comprehensive understanding of the brand to help promote the venue effectively at events and exhibitions. - Regularly verify and update the client database. - Draft event proposals by understanding clients’ requirements and budget considerations. - Welcome potential clients, provide venue tours, and make a positive impression. - Maintain the booking system with new inquiries, customer data, and detailed notes, and schedule follow-up calls as needed. - Attend industry networking events and organise on-site showcases to enhance the venue’s exposure. - Work closely with the operations team to ensure smooth execution of major events, from initial inquiry to final execution, including preparing and distributing function sheets as necessary. - Support the Sales Manager in achieving key targets for the Christmas and New Year’s Eve season. - Demonstrate creativity, organisation, and proactivity, and contribute feedback and fresh ideas to help the business succeed and grow.
In International education we are currently hiring group leaders to accompany our Spanish groups in England, Malta and Ireland. We are looking for native or highly proficient English-speaking candidates who are dynamic, experienced in managing high school groups, and enjoy traveling. As our groups are mainly Spanish, good level of the language will also be considered. Destinations: Oxford Salisbury Southampton Bournemouth Torquay Eastbourne Hastings Brighton London Edinburgh Cambridge The job involves accompanying school groups from the arrival to the country to the departure. During the stay, candidates will be responsible for carrying out all the activities previously organized by the International Education team (transfers, accommodation, English lessons..). Additionally, they will take on the role of a tour guide, as they will be required to provide explanations during visits and excursions for the groups.
Job Summary: As the Floor Manager, you will have full responsibility for overseeing the customer Journey of the venue during your shift, ensuring the efficient delivery of services to all guests. Key Competencies: • Guest-First Mindset: Demonstrate a commitment to excellent customer service, always prioritising the guest experience and anticipating their needs. • Adaptability and Quick Problem-Solving: Respond quickly and effectively to any issues that arise, adapting to changes and challenges to maintain smooth operations. • Team Leadership and Development: Lead by example, motivating and developing staff to ensure high performance and a positive work environment. • Attention to Detail and Quality: Maintain high standards of cleanliness, organisation, and service quality throughout the site. • Strong Communication and Interpersonal Skills: Communicate clearly and effectively with staff, management, and customers to ensure seamless operations and positive relationships. • Ability to Thrive in a Fast-Paced, High-Pressure Environment: Remain calm, efficient, and professional in a dynamic, high-energy work setting. Key Responsibilities: • Conduct a detailed venue tour at the start of each shift to confirm that all facilities and services are fully operational. • Pay close attention to the following areas to maintain site efficiency: o Cleanliness and tidiness in all public spaces. o Safety and hygiene across all areas of the site. o Adequate staffing levels in all departments. o Clear access in appropriate areas. • Resolve faults personally, where possible, to minimize customer disruption, rather than delegating to others. • Develop a thorough understanding of the roles and responsibilities of other departments, stepping in to assist as needed in the absence of staff members. • Lead by example in the Host role, ensuring that the team delivers an exceptional customer experience. • Collect customer feedback to continuously improve food and beverage (F&B) service, liaising with restaurant managers where appropriate. • Be aware of and prepare for all scheduled events at the venues and take necessary actions for future events. • Ensure all signage and customer messages are clearly displayed. • Assist the duty manager, collaborate with other team members, and undertake additional tasks as required by senior management
Bar Soho London We want our Bar Team Members to be great team players at Bar Soho! You need little experience to join as a Bar Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. Can you… Welcome and engage every guest Prepare and serve our high-quality food and drink Make recommendations that elevate guest experiences Maintain a clean & safe environment for guests and colleagues To be considered for the Bar Team Member position at Bar Soho you must be 18 or over as the roles involves the sale of alcohol. A little bit about us… Venues is the party animal of Stonegate Group. From iconic nightclubs such as Ark or Rosies to our fantastic LGBTQ+ bars across the UK or Latin London venues to retro-tastic clubs, there is quite literally something for everyone! Our Venues team lives and breathes the electric atmosphere with our famous tours, events and get-up-and-dance music policy. We’re looking for the people who’d be the first on the dancefloor, so if that sounds like you, we want to hear from you. Located only a five-minute walk from Tottenham Court Road, our main bar on the ground level is themed and upstairs is to find the boudoir bar, which is set out like a Parisian apartment. Our atmosphere is chilled during the day, we are the ideal spot to enjoy an expertly crafted cocktail and a bit of people watching. At night, our DJs come in so visitors can fill the floor and dance until late.
We are currently seeking a motivated and dynamic individual to join our team as a Commission-Based Letting Agent in Canary Wharf. This position offers the opportunity to work with a diverse portfolio of properties and clients, and to earn generous commissions based on successful lettings. Responsibilities: Prospect, identify, and engage potential tenants through various channels such as online listings, networking, and referrals. Conduct property viewings and tours for prospective tenants, showcasing the unique features and benefits of each property. Assist tenants in the application process, including completing necessary paperwork. Qualifications: Previous experience in real estate, property management, or sales is preferred but not required. We welcome candidates with a strong sales background and a passion for real estate. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Self-motivated and results-oriented, with a proven track record of meeting or exceeding sales targets. Well spoken and written English Benefits: Competitive commission structure with uncapped earning potential. Flexible schedule, allowing for a healthy work-life balance. Supportive team environment with ongoing training and professional development opportunities. The job requires working from the office, but we offer flexibility on that matter. If you are passionate about real estate and possess the drive to succeed in a fast-paced and rewarding industry, we want to hear from you. This is an excellent opportunity to join a growing and dynamic team in the heart of London.
Job Overview Are you an experienced estate agent, driven, and thirsty for real success? Flexible – Work your own hours even alongside your current employment Work when you want to, no set days or hours. Ideal if you currently working for another estate agent (this can be your extra income) Covering West London and nation wide. Please be aware before applying that this is a self-employed commission-only role, however our commission structure is extremely generous and OTE is £120.000+ Our minimum commission on a property sale is (1%), of which 40% will be shared with you. We are seeking a dynamic Real Estate Agent to join our sale team. As a Real Estate Agent, you will assist clients in buying and selling properties while providing exceptional customer service and representing R&K Residential. Duties - Source your own property sales leads - Our office team will take care of all admin and contracts with buyer / seller - Act as broker throughout the sale process, liaising with all parties - Build and maintain relationships with individuals through networking - Create an independent ongoing sales pipeline - Assist clients in buying and selling, properties - Conduct property viewings and tours - Negotiate property deals on behalf of clients - Stay informed about the property market trends - Market properties through various channels - Build and maintain relationships with clients - Receive 40% of our agency commission (you will personally receive a minimum of £1,700,00 per property you sell) Based on average property sale for £425.000, agency fee 1 % and your fee 40 % of agency fee - Requirements - Sales experience (previous estate agent property sale minimum 1 year required, you must be capable of sourcing your own leads, canvassing, deal closing, client expectation management and sales progression) - Strong organisation skills - -A good knowledge of the property market and the latest trends - Problem-solving ability - Motivation to succeed in your career and build a social media following - Sound grammar and professional telephone manner - Strong administrative skills to handle paperwork efficiently - Excellent communication skills to interact with clients effectively - Organisational abilities to manage multiple tasks simultaneously - Multilingual skills are advantageous for catering to diverse clientele - If you are passionate about real estate and possess the necessary skills, we welcome you to apply for this exciting opportunity. Immediate start.