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Position: Branch Assistant Department: Branch Reports to: Branch Director Contract Type: Permanent Salary: Depending on experience Location: Belfast Overview We are looking for a Branch Assistant on a permanent, full-time basis to join our friendly team in the Belfast Branch. This is a key role as your focus will be supporting the Branch Director’s in all aspects of sales and administration support. You will also be dealing with customers and suppliers either face to face on the Trade Counter or on the phone and managing their enquires. If you take pride in a job well done and enjoy working within a fast-paced environment whilst delivering great customer service, then this could be the career move for you. Key Responsibilities • Administration: Administration of customer orders, records & invoicing. Providing a service of excellence to all customers and work colleagues., • Customer support: Act as first point of contact for our customers and deal appropriately with incoming sales or enquires., • Processing Orders & Quotations: you will listen to customer requirements, taking orders over the phone or in person., • Product Returns: when products are returned your attention to detail will ensure our processes are completed and all administration is up to date., • Trade Counter support: you will ensure all customers receive an excellent, professional service when they visit us at the trade counter or when you speak to them on the phone. All customer queries will be dealt with efficiently and professionally. You may be required to undertake other duties within the branch, in line with the needs of the business. Skills, Knowledge, and Qualifications • Experience working in a multi branch trade counter business, ideally with an Electrical Wholesaler or Security Distributor., • Basic understanding of sales principles and customer service practices., • A confident communicator., • Ability to work effectively as part of a team and willing to undertake other duties in line with the needs of the business., • Basic data entry and computer skills., • Must hold a full UK driving licence for delivery cover as and when required. What we can offer you: This is a full-time, permanent role. Your working hours will be Monday to Friday 08:30am – 5:00pm, 40 hours per week. • Competitive salary, • 20 days annual leave plus bank holidays, • Auto enrolment Pension Scheme, • Full training About Fortus We are Fortus. We’re incredibly proud to be Europe’s fastest-growing security distributor, and we’re just getting started! Our branch network now stretches across the UK, Ireland, and the Netherlands. We provide high value add solutions to our installation partners across our CCTV, Fire, Access, Intruder, Gate Automation and Monitoring divisions. We work as a valued partner with some of the world’s most innovative brands and solution providers including Hikvision, Paxton, Pyronix, and Apollo. We’re proud to supply their products, all backed up with a combination of our team’s vast real-life experience with unsurpassed product and technical knowledge. We are Fortus. We’re here to change the game. Future. Secure.

About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. Discover a career in your hands at HMRC. Whether you're seeking purpose, professional growth, or a workplace where you can truly belong, HMRC offers the opportunity to deliver change at national scale. HMRC is one of the UK's largest Government Departments and one of the country's biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect over £500 billion each year from more than 50 million customers, helping to fund vital public services. At HMRC, we are committed to creating a great place to work for everyone - an inclusive and respectful environment that reflects the diversity of the society we serve. The Counter Criminal Capabilities (CCC) Programme will modernise HMRC's investigative capabilities through a variety of projects, intended to mitigate escalating threats from organised crime exploiting advanced technologies such as encryption, and enhancing our response to cyber-crime. Examples of the projects in scope of the programme include: • Maintaining Access to Criminal Intelligence (including oversight of secure estates reconfiguration, open-source research tooling, eDiscovery, covert capabilities, IoT exploitation)., • Supporting the delivery of transformation projects or defined workstreams, • Assisting with the establishment and maintenance of project governance, controls, and reporting, • Maintaining project documentation, plans, RAID logs, and delivery schedules, • Supporting budget tracking, resource coordination, and dependency management, • Producing accurate and timely performance information to support decision making, • Engaging with stakeholders across teams to gather updates, track actions, and support delivery activity, • You must have or be willing to obtain SC security clearance to apply for this role., • Experience supporting projects or workstreams within a transformation, change, or delivery environment., • Understanding of basic project delivery principles, governance, and lifecycle controls., • Experience managing or maintaining delivery information such as plans, risks, issues, actions, and reporting., • Ability to work collaboratively with a range of stakeholders and communicate clearly and professionally., • Strong organisational skills, with the ability to manage competing priorities and meet deadlines. • Making Effective Decisions, • Communicating and Influencing, • Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • A name-blind CV including your job history and previous experiences., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

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