Customer Support Technician
1 day ago
Wakefield
Customer Support Operative – £31,000 + Bonus + Van Hours: Mon–Thu , Fri early finish (40 hours/week) Location: Various sites across the region On behalf of our client, a prestigious five-star housebuilder, we’re seeking a skilled and customer-focused operative to carry out minor joinery, tiling, and general maintenance works in customers’ homes during their two-year warranty period. This role is ideal for someone who has experience working in residential properties and understands the importance of professionalism, respect, and top-quality finishes. Salary & Benefits: • £31,000 per year, • Annual bonus – up to 5% based on overall business unit performance, • Company van for business use only + fuel card, • All tools provided, • Ongoing training and development opportunities, • Friday early finish – start your weekend sooner!, • Excellent retail discounts, • Company-funded life insurance and private healthcare, • Quality pension scheme with company contributions, • Discounted house purchase scheme, car leasing scheme, and share plans, • Option to tailor benefits – buy extra annual leave, add dependants to cover Key Responsibilities: • Visit customer homes to inspect and complete remedial works, • Carry out tasks including joinery, tiling, and other general maintenance, • Keep customers informed and reassured throughout the work, • Maintain excellent workmanship while working efficiently and safely About You: • Skilled in joinery and tiling (or willing to train), • Previous experience working in customers’ homes, • Professional, approachable, and solution-focused, • Able to work independently and manage your own workload, • Full, clean driving licence Inclusivity Statement Our client is committed to creating a diverse and inclusive workforce. They actively collaborate with individuals who have disabilities and long-term health conditions to ensure barriers are removed when it comes to employment opportunities. Applicants who declare a disability and meet the minimum role requirements will be guaranteed an interview. If you take pride in your work, enjoy variety, and want to join a five-star team that values craftsmanship and customer care, we’d love to hear from you.