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Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.

The Cheese Toaster is an established street food company specialising in flat-iron sourdough cheese toasties since 2019. We trade at weekly food markets, work at some of the UK's top festivals and cater for Film/TV, Corporate Clients, Weddings and Events. We have worked with the likes of The Chicago Bears, Amazon, Nike, Warner Bros, Netflix, The BBC, Lidl, Jaguar, Landrover and Thorpe Park. Likewise, we have catered for The Crown, Matilda, Sonic 3, Paddington in Peru, Top Boy, Star Wars, The Nevers and The Witcher. We're looking for an Experienced Grill Cook to join and lead our team for Southbank Winter Market. Our ideal candidate: ● Must have a strong knowledge of food safety practices. ● Experience operating flat top griddles. ● Experience using a deep fat fryer. ● Has incredible attention to detail. ● Hold strong quality control standards ● Ability to deliver excellent customer service. Responsibilities: ● Prepare, cook and deliver food quickly and to a high standard. ● Maintaining a high standard of cleanliness of the kitchen and surrounding areas. ● Ensuring the correct usage of all machinery and equipment. ● Assisting with the loading and unloading of deliveries and supplies. ● Representing The Cheese Toaster and providing excellent customer service. ● Answering questions about our menu and understand allergens/dietary requirements. ● Comply with all health, safety and sanitation regulations. A level 2 food hygiene certificate and knowledge of the Safer Food Better Business HACCP. Perks: ● Working at the popular Southbank Winter Market ● Performance based commission over Christmas period. ● Free meals on shift and staff discount ● Opportunities to help develop our menu and have creative input ● Being an early part of a fast-growing and ambitious brand Pay £13.50ph Expected hours: Approx 40 hours across 4–6 days a week Additional pay: ● Performance bonus ● Tips Education: ● GCSE or equivalent (preferred) Experience: ● Previous experience as a grill chef or line chef (required) Licence/Certification: ● Level 2 Food Hygiene (required) Application deadline: 27/10/2024 Expected start date: 29/10/2024

Overview: · The Contracts Manager is a pivotal role within Insanity as it supports the broadcast and digital departments by reviewing and negotiating contracts for talent with TV networks, production companies, and brands. · Insanity values its in-house legal support, and as a part of the wider Business Affairs team, this role will enable the creative team to focus on their work without being overwhelmed by contracts. · The role will be supported by four other team members and with collaboration at the heart of our operations, this is a team that shares ideas and upskills together. · The role requires you to be adaptabile to different working styles, as colleagues may seek support through various communication methods (email, voice note, text, in person, or call/Zoom). · Aim to provide private practice-level quality in-house, offering pragmatic and flexible advice. · Please note this role will not lead to a training contract Key Responsibilities: · Providing Legal Advice: Offering day-to-day legal advice to all departments, including interpreting and applying laws, regulations, and internal policies relevant to the talent and entertainment industry. · Commercial Deal Structures: Advising on commercial deal structures, including negotiating techniques and strategies to secure favourable terms for the agency and its talent. · Supporting Company Projects: Assisting in various company projects, corporate transactions, and strategic initiatives, ensuring legal compliance and risk mitigation. · Drafting and Reviewing Agreements: Drafting, reviewing and negotiating a wide range of agreements, including talent contracts, brand deals, sponsorship agreements, partnership agreements, licensing deals, and more complex legal documents. · Developing Legal Precedents: Creating and updating legal precedents and templates to enhance departmental efficiency and ensure consistent legal standards across the company. · Legal Training: Assisting in developing and delivering legal training programs for staff across the company, helping non-legal colleagues understand key legal concepts and compliance requirements. · Document Management: Managing legal documentation, including maintaining, updating, and organising template agreements, clauses, and other key legal resources. · Process Improvement: Developing and implementing tools, systems, and processes to improve legal and operational efficiency, such as contract management systems, workflow automation, and compliance checklists. · Risk Management: Identify, assess, and mitigate legal risks associated with talent agreements, partnerships and commercial deals, ensuring that all contracts comply with applicable laws and regulations. · Cross-Departmental Collaboration: Work closely with other departments, such as finance, marketing and creative teams, to ensure legal considerations are integrated into decision-making processes. · Client Relations: Liaising with external stakeholders, such as brands, production companies, and legal representatives, to negotiate and finalise contracts on behalf of the agency’s talent. · Compliance Monitoring: Staying updated on changes in entertainment law and industry standards, ensuring that all contracts and business practices remain compliant. · Dispute Resolution: Provide support in managing disputes or legal issues that may arise from contractual relationships, working to resolve matters efficiently and in the best interests of the company. · Ad-Hoc Projects: Providing support on ad-hoc legal projects, initiatives, and issues as they arise, often requiring quick turnaround and flexibility. ESG Values: To Promote Environmental Sustainability: by advocating for environmentally responsible practices within the company; by identifying opportunities to reduce our carbon footprint and implementing sustainable initiatives. · To Support Social Responsibility Initiatives: o by contributing to corporate social responsibility (CSR) programs and initiatives; o by fostering diversity, equity, and inclusion within the workplace. · To Ensure Good Governance Practices: o by adhering to ethical business practices and promoting a culture of integrity; o by complying with relevant regulations and industry standards. · To Stay Informed on ESG Trends and Best Practices: o by staying up to date on emerging ESG regulations and best practices; o by sharing knowledge and insights with colleagues to promote continuous improvement in ESG practices. Qualifications & Skills: · 2+ years of contracts management experience (or similar) with a specific focus on drafting and negotiation within a law firm or legal department Strong organisational and time management skills Excellent attention to detail Desire and willingness to take ownership and control of tasks and projects Ability to work towards tight deadlines Strong analytical (strategic and creative) capabilities and judgment Ability to work effectively and collaboratively, think pragmatically and be solution‐oriented Exceptional written and verbal communication skills Business acumen and an understanding of Insanity’s business and the wider entertainment industry Ability to work well independently and contribute to the team Demonstrated ability to think clearly and quickly under pressure Personal Attributes: Diligent and dependable with a strong work ethic Resilient and able to thrive in a fast-paced, high-pressure environment. Dedicated to excellence and continuous improvement. Exceptional ethical standards and integrity. Positive attitude, with a proactive and flexible approach to work. Desire and willingness to take ownership and control of tasks and projects Professional with the ability to build trust and rapport with stakeholders Curiosity and willingness to tackle matters outside area of expertise Willingness to learn and adapt to different working styles Insanity is committed to fostering a workplace culture that values diversity, promotes equity and champions inclusion.