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  • Sous chef
    Sous chef
    7 days ago
    €40000–€45000 yearly
    Full-time
    London

    SOUS CHEF – HONEST GREENS We are Honest Greens 🌱, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing — and creating — new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredibly delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. We are looking for a highly motivated, hands-on SOUS CHEF to support the Head Chef in running the kitchen operations of one of our restaurants, and to lead the kitchen in their absence. The ideal candidate is a passionate culinarian and emerging leader, with solid experience in high-volume kitchens. You’ll thrive in a fast-paced, service-driven environment where no two days are the same — and you’ll play a key role in ensuring that our food is consistently fresh, delicious, and beautifully presented, while motivating and developing the kitchen team on every shift. Your day-to-day will include… • Supporting the Head Chef in overseeing food preparation, storage, FIFO, recipes, and plating standards, and running the pass during service., • Leading the kitchen in the Head Chef’s absence, taking full responsibility for the shift, the team, and our quality standards., • Preparing ingredient and material orders based on stock levels and restaurant needs, flagging shortages or urgent requests to the Head Chef., • Checking deliveries, verifying invoices, and ensuring products are correctly labeled and stored upon receipt, ensuring efficiency and minimal waste., • Monitoring portion control, waste, and kitchen productivity during shifts, helping the Head Chef hit food and labour cost targets., • Supporting with kitchen rotas and shift planning, ensuring adequate staffing and smooth shift handovers., • Running daily and weekly cleaning routines and completing food safety records, ensuring the kitchen and storage areas are always in compliance with health, safety, and sanitation standards., • Using company tools for communication, reporting, and organizational tasks during shifts., • Training new and existing team members on stations, recipes, and standards, and supporting the Head Chef with onboarding and performance follow-up., • Providing hands-on coaching that is clear, aligned with Honest Greens’ values, and focused on elevating operational excellence and individual performance. Skills & Qualifications • 2+ years of experience as a Sous Chef, Junior Sous Chef, or senior Chef de Partie in a high-volume kitchen, preferably within casual dining, fast-casual, or lifestyle-driven restaurants., • Strong culinary skills and a solid understanding of food safety, hygiene, and compliance standards., • Level 2 Food Safety & Hygiene certificate (Level 3 is a plus)., • Experience training and motivating kitchen team members, with the ambition to grow into a Head Chef role., • Excellent organizational, problem-solving, and multitasking skills, staying calm and in control during busy services., • Familiarity with kitchen management tools and operational systems (ordering, stock, and food safety records)., • Strong communication skills with a collaborative, team-first approach., • Passion for food, sustainability, and delivering exceptional guest experiences., • Fluency in English; Spanish is a plus. Benefits 💸 Attractive wage 🍍 Free daily food in our restaurants 🥑 50% discount in our restaurants 🎟️ Awesome corporate events 🚀 Internal growth opportunities 🌍 International, open-minded and unique team If you’re passionate about great food, developing people, and stepping up as a kitchen leader, and growing with a dynamic, purpose-driven brand — we’d love to meet you!

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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    2 months ago
    £30000–£37000 yearly
    Full-time
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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