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🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

About ApprovalMax ApprovalMax provides end-to-end accounts payable automation for businesses using cloud accounting systems such as Xero and QuickBooks Online. We have 20,000+ businesses worldwide across 70+ countries and strong product-market fit built over 8+ years. Our team is distributed across the UK,Serbia, Moldova and Portugal, and we work remote-first. Why this role exists: We recently sat down with 20 people across the business to understand how product decisions get made here. It gave us a clear, shared picture of where we're strong and where we have real opportunities to sharpen how we work. Three stood out: bringing user research in earlier so we can validate ideas before we build, measuring whether launches land through meaningful post-launch metrics, and moving from a reactive rhythm to a more proactive one. Underpinning all three is the opportunity to establish a dedicated, independent research capability, so insight is gathered consistently and objectively, and every team can draw on the same trusted evidence base. This is what the role is here to build. You are our first dedicated UX Researcher and the founder of a research function inside Product Experience. Your job is to make product decisions here evidence-led: to put a validation step in place before we build, to establish honest post-launch measurement, and to be the independent, trusted voice whose findings give every team a shared footing. This is a build-from-the-ground-up role. There is no existing research practice, no participant pool, and no research ops team behind you. That's the opportunity. Role purpose: You will build ApprovalMax's research practice from zero and use it to change how we decide what to build. In a typical month six months in, you'll be running a mix of generative and evaluative studies, interviews and usability sessions with accountants, bookkeepers and finance teams, paired with behavioural data , and turning what you find into recommendations that actually move the roadmap. You'll partner closely with Product Managers to make research a normal, expected part of how they work, rather than something that happens occasionally when there's time. Just as important as running studies is bringing the wider team with you. You'll facilitate workshops that pull PMs, designers and engineers into the research rather than presenting at them, and you'll build trust and get buy-in from Customer Success and Customer Support so they help open the door to our customers. Our users are busy, risk-averse finance professionals who protect their time; earning access to them, and treating the internal teams who own those relationships with care, is core to the job. You will be building the plane while flying it. Some months you'll be defining processes and choosing tools; others you'll be deep in fieldwork. If you need an established process and a ready pool of easy participants to be effective, this won't suit you. If the idea of founding something and setting the standard for how a company listens to its users is what gets you up in the morning, it will. This role is currently open to candidates based in the UK, Moldova, or Serbia only. Key responsibilities: Found the research practice. Establish a lean, repeatable way of doing research at ApprovalMax , choosing the tooling, defining lightweight process, and setting the standard for rigour , without a large research ops function behind you. Install validation before build. Create a practical evaluative-research step (usability testing, concept testing, prototype validation) so designs are tested before and after they ship, not decided on assumption. Run generative research. Understand how accountants, bookkeepers and finance teams actually work , their workflows, jobs-to-be-done and unmet needs , including mapping their real processes and journeys, so we shape what we build around how they operate, not how we assume they do. Mix qual and quant. Pair interviews and usability sessions with behavioural data (Amplitude) and surveys, and know which method fits which decision. Recruit and reach a hard audience. Build repeatable ways to recruit and run research with busy, protective, hard-to-reach B2B finance users , partnering with Customer Success and Support to earn and protect that access. Synthesise and influence. Turn findings into clear insights and concrete product recommendations, and get stakeholders to act on them , including when the finding is uncomfortable. Build durable artefacts the team keeps using , personas, journey maps, insight repositories , and deliver hard messages with clarity and care. Facilitate and bring teams along. Run workshops and sessions that involve PMs, designers and engineers directly in research, making evidence a shared habit rather than something handed down. Close the loop with measurement. Help define meaningful post-launch KPIs and monitor whether what we shipped actually worked. Must-haves: You have independently led research end to end , scoping the question, setting the approach, choosing methods, running it, and landing a recommendation , and can set a research strategy across a whole product area or project, not just run one-off studies. You use both qualitative and quantitative methods , interviews, usability testing, surveys, observational research, behavioural analysis , and can map user workflows and journeys, and explain when and why you'd choose each. You can point to specific product decisions that changed because of your research. This is the capability we care about most. You communicate with real clarity and handle stakeholders with care , you can deliver findings a team doesn't want to hear and still bring them with you, and you facilitate workshops that engage cross-functional teams rather than talk at them. You are comfortable building a research practice from the ground up in a lean, ambiguous environment. You have run research with business, professional or otherwise hard-to-reach users , or can show us a specific, realistic plan for how you'd do it here. Nice-to-haves: Exposure to B2B SaaS, fintech, accounting or finance-adjacent products. You've set up research operations or repeatable research process from scratch before. Experience defining post-launch success metrics alongside product analytics. Comfort with Amplitude or a similar behavioural analytics tool. This role is not for you if… You need a large research ops team and a ready pool of easy-to-recruit users to be effective. You see yourself as a pure methodologist who runs beautiful studies and hands off reports, rather than someone who drives decisions and owns whether anything changed. You're uncomfortable with ambiguity and prefer established process and a defined lane. You find it hard to deliver a difficult message diplomatically to people who may not want to hear it. What We Offer Salary, up to £70,000, dependent on experience. Health Insurance and Health & Wellbeing Benefit Stipend Home Office Setup - one off £500 reimbursement, post probation Hybrid working with flexibility around how and when you do your best work. 26 days annual leave plus UK public holidays. 1 day Birthday Leave Service-years recognition financial reward Regular performance-based compensation reviews Growing international business with 20,000+ subscribers

A track record as a public sector User Researcher with direct experience taking digital services through official GDS assessments across Discovery, Alpha, Beta, and Live stages. Senior User Researcher - Public Sector. Remote Working with occasional travel to Newcastle.

Working closely with Product Managers, Designers, Developers and fellow User Researchers, you will lead research activities that inform product strategy, improve user experiences and support evidence-based decision making. Collaborate with cross-functional teams to plan and deliver impactful user re

Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Consider the end-to-end user journey and external factors that may impact the user experience including

As a User Researcher, you'll play a pivotal role in shaping services through meaningful research, insight-driven decision making, and collaborative delivery. Collaborate & Influence multidisciplinary teams and stakeholders to embed user-centred design. Experience working within agile multidisciplina

As a User Researcher, you'll play an important role in shaping evidence-led services that improve outcomes for users, organisations, and communities. Human Centred Design - User Researcher. To succeed in this role, you should have experience supporting or delivering user research within digital envi

Seeking a User Researcher for a technology group focused on digital services and AI for the UK Public Sector, involving user research, service design, and digital experiences.

We are seeking a reliable and motivated Warehouse Operative / Envoy to join our team.The successful candidate will support daily warehouse operations and deliver orders to customers when required.Receive, check, and process incoming deliveries.Inspect goods to ensure accuracy, quality, and condition

We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for Defence, contracted to 20 hours per week.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and customers.If you're

Early morning starts with early finishes, plus flexibility as required.Are you a reliable, hands-on individual who enjoys working independently, travelling, and taking pride in a job well done? If so, phs Floorcare has an exciting opportunity for a.This is a mobile role where you'll be responsible f

Data Analyst Placement Programme no experience needed.From £30,000 to £65,000 per annum.Trainee Data Analyst £30,000£65,000 Job Programme.This is a self-funded programme that leads to employment, fees apply.Complete the programme and get a job, or get your course fees back.UK Wide (Remote Opp

Do you have a passion for cleaning?.Bright & Beautiful is not your average cleaning company we are a nationwide success story built on quality, trust, and empowering our team.We deliver a professional, award-winning housekeeping service to our clients, and we are growing fast! That is where you com

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Due to our continued success we’re looking for another Mobile Cleaning Operative to join our growing team, ideally based in Leeds, this is central to covering sites acro

All potential applicants are encouraged to scroll through and read the complete job description before applying.An excellent opportunity has arisen for a professional and friendly Receptionist to join a well-established and highly regarded law firm in Chichester.As the first point of contact for cli

Gartner is seeking a Snr Director Analyst for Data Center Compute to deliver insights and guidance to world-leading organizations.The role revolves around translating research into meaningful insights, analyzing market trends, and presenting to senior executives.Ideal candidates will possess deep ex

Morgan in the United Kingdom seeks a Business Analyst Vice President to join the EMEA AML/KYC Policy Management team.You will define and shape the KYC citizen development toolkit and ensure regulatory requirements are accurately captured and implemented across firm-wide systems.You will collaborate

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences.Role Overview: We are welcom

This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for 14For

Produce wi-fi codes and process guest WIFI user requests via online system.

This job is with Entain, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Sports betting, gaming and interactive entertainment is changing, and we’re leading that change.By placing exciting,

This job is with Entain, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.There's nothing like a career at Entain.We're a leading, global sports betting and gaming company and we're upping the

This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.We're currently recruiting a friendly Receptionist to provide first-class reception service for De

Maintain and administer the office pass system, including issuing access passes for new starters, updating user records, and ensuring access lists remain accurate and up to date.

This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.We're currently recruiting a part time Cleaner to join our cleaning and facilities teams for Defen

Do you have a passion for cleaning?.Bright & Beautiful is not your average cleaning company we are a nationwide success story built on quality, trust, and empowering our team.We deliver a professional, award-winning housekeeping service to our clients, and we are growing fast! That is where you come

Seeking a dedicated Cleaning Operative for HMP Albany, working Mon-Fri with one weekend per month.

Cleans office and workshop areas, maintains supplies, and performs site maintenance tasks.

Cleaning duties, including floor, glass, and toilet cleaning, with training provided.

The Receptionist will provide administrative and clerical support, manage visitors and phone inquiries, and ensure safeguarding procedures are followed.

Cleaning position in a school environment.Duties include cleaning, sanitizing, and restocking supplies.