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As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

User Researcher with active SC clearance. You'll lead accessibility-focused user research across digital and non-digital touchpoints, ensuring services meet the Service Standard and support users with access needs. Reviewing existing user research to identify.

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. You understand and have experience of a range of user‑centred pr

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

A leading digital transformation firm in Greater London seeks a User Researcher to enhance design by leveraging user insights and AI. This role involves leading research efforts, working with various stakeholders, and ensuring that user-centric solutions are ethical and inclusive.

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users. User-centred and agile practices.

Senior User Researcher (Fixed-Term Contract). They are looking for a Senior User Researcher to join an internal UCD team composed of Service Designers, Product Designers and Content Designers to re‑imagine a portal used both internally and by external partners. You will build a clear understanding

A progressive technology consultancy is seeking an experienced User Researcher to work in a remote/hybrid capacity. The ideal candidate will focus on user-centric digital services within the public sector, engaging with cross-functional teams to integrate user insights into product development. The

You will be passionate about the value of integrating user insights into the design process of a service, channelling your energy and enthusiasm to ensure that quality user research is both carried out and delivered effectively into the design process and final service. Collaboratively analyse the f

Qualitative analysis and synthesis – working with findings from user research to produce representative user journeys, user stories and user needs. What we’re looking for Contract Senior User Researcher for an 11 Week Contract (Outside IR35). Inclusive research – Conducting user research in an

A leading media and digital organization in the UK is seeking a Lead User Researcher to drive research excellence within its Digital Customer Experience team. The ideal candidate will bring extensive experience in user research and champion accessibility and inclusion. In this role, you'll lead vari

A leading technology company in the UK is seeking a Senior User Researcher for an 11-week contract. The role focuses on planning and leading user research activities, collaborating with multidisciplinary teams. This position plays a vital role in advocating user-centered design principles while ensu

Identify user touchpoints across channels, focusing on accessibility and assisted digital support. Identify different user journeys from research and highlight gaps affecting people with access needs. Define user research methods to address these journeys, prioritising accessibility and assisted dig

A leading digital studio seeks a Senior User Researcher to lead user research projects and advocate for inclusive design practices. This role demands significant experience in delivering user research and collaboration with multidisciplinary teams on complex projects. You will champion user-centered

User Researcher - GDS/Public sector experience - Remote - 1/2 a month to office (London/Newcastle/Portsmouth/Manchester) - £364. Plan, design and conduct user research sessions on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and deve

Proven experience as a User Researcher in agile, user‑centred design environments. Plan, design, and conduct user research activities to understand user needs, behaviours, and pain points. Get notified about new User Experience Researcher jobs in United Kingdom.

Working has part of a user centred design team within DDaT's Digital Services function, the senior user researcher will collaborate on user centred design with service designers, interaction designers and content designers, ensuring that the digital service being designed meets user needs. The user

An innovative tech company is looking for a Senior User Researcher to enhance their digital platform by integrating AI and interactive tools. The role involves translating research into actionable insights to improve user experiences and documenting business requirements to support marketing strateg

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You can help teams understand the diversity of users. You can advocate for inclusive practices and help teams design and deliver accessible services that work for all users.

Senior User Researcher - Public Sector. We are looking for a forward‑thinking Senior User Researcher to drive the evolution of our digital platform. Demonstrated success in using user research to build "As-Is" and "To-Be" maps that solved tangible user problems and informed service design decision

Manage and mentor user researchers within the team. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Represent the user-centered design community both internally and externally.

Experience with unmoderated remote research tools (Userlytics, UserTesting ,UserZoom). Partner with researchers, designers, product managers and business stakeholders to prioritize and plan user research studies. The UX Researcher will be responsible for the full lifecycle of user research activitie

You will collaborate with Product Managers, Designers, and other User Researchers to enhance user experiences based on user insights. A leading consulting firm in Glasgow is seeking a User Researcher to lead user research efforts and champion inclusive design practices. The role requires experience

Senior User Researchers are experienced practitioners who are confident at working with UCD colleagues and professions outside of our service line such as the Data & tech teams. They do this by conducting user research through employing the use of qualitative / quantitative methodologies with real p

You may be working alongside other researchers, or as a single researcher in a team. This role aligns against User Researcher from the Government Digital and Data Framework. You’ll be welcomed into a thriving user research community and into multidisciplinary teams, alongside designers, business a

A leading tech consultancy is seeking a User Researcher to support a public sector project on a rolling 3-month contract. If you have a proven track record in planning and conducting user research, we encourage you to apply.

A public health organization is seeking two User Researchers to support MyCare. Ideal candidates will have experience in user research techniques and usability testing, and a knack for collaboration within agile teams.

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You understand and have experience of a range of user-centred practices. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods.

Create and maintain user personas, journey maps, service maps, and other artefacts that communicate user needs and behaviours. Identify and recruit representative users, ensuring ethical and inclusive research practices. Advocate for user‑centred design, accessibility, and evidence‑based decisio

We’re looking for a User Researcher to join our UX research team to help us understand our users their needs and create delightful user experiences across our product. Work closely with product managers designers engineers and other user researchers to generate hypotheses and plans for high-impact

Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. Help to embed user-centred design and user research best practices into teams and the wider business. As a

A government agency consultant seeks a User Researcher for a 6-month contract in the United Kingdom, requiring on-site work in Shropshire 2 days a week. Candidates should exhibit a strong focus on user needs and inclusive design principles. The ideal candidate will have a solid foundation in user-ce

A leading UK consultancy is in search of a Senior User Researcher to join their UCD team for a critical Discovery project. You will collaborate with multidisciplinary teams to define user needs and support service design by analyzing processes. This is an opportunity to positively impact government

Qualitative analysis and synthesis – working with findings from user research to produce representative user journeys, userstoriesand user needs. We’relooking for a Senior User Researcher withsignificant experiencein delivering user research projects. All ofour User Researchers are supported by

Promote and apply of User Research best practices across the organization to ensure evidence-based insights underpin strategic, design, and operational decisions and drive stakeholder engagement, clearly communicating insights and recommendations. Confidently challenge assumptions and the status quo

Champion user research, influence senior stakeholders, and help teams adopt user‑centred ways of working. As a Senior User Researcher at Insights, you’ll help us understand the people who use our products — their needs, behaviours, challenges, and motivations. Lead inclusive and ethical resear

Responsibilities include conducting user and market research, facilitating workshops, and synthesizing data. A design firm in London is seeking a Senior UX Researcher to drive research and workshops, consulting on product strategy.

A leading technology consulting firm is seeking a Lead User Researcher to develop user-centred practices and conduct user research across various government projects. The ideal candidate will have over 4 years of experience in user research, an understanding of GDS design principles, and a commitmen

This results in a growing demand for user experience research and overall user research from across the teams working on MyCare. We are looking for two User Researchers to join the talented team working on MyCare. Do you enjoy uncovering user behaviours, needs and motivations to help teams design pr

We’re hiring a User Researcher for a leading tech consultancy to work on a public sector project on a 3‑month rolling basis. Comfortable planning, conducting and synthesising results from a wide range of user research methods, both to discover and evaluate. Has worked with a wide range of stakeh

A leading digital services firm is seeking a User Researcher to enhance accessibility standards in their services. This fully remote role involves identifying gaps in user journeys, defining research methods tailored to assist users with disabilities, and ensuring research is integrated into organiz

A leading global professional services company is seeking a Senior User Researcher to influence the design of digital services for the UK Government. Ideal candidates will have government experience and a strong background in user research, mentoring junior researchers, and collaborating in agile te

A leading technology company seeks a Senior User Researcher to influence the design and delivery of digital services for the UK Government. This role involves leading user research projects, mentoring junior researchers, and collaborating with multidisciplinary teams.

A specialist talent acquisition firm seeks a Lead User Researcher for a 6-month contract in London. You will promote user research best practices and engage in strategic conversations.

With 5+ years of experience in user research, UX, or service design, you’ll bring deep expertise in understanding user needs and translating complex business and organisational challenges into clear, evidence-based insights that guide design and delivery. Proven expertise in user-centred design pr

A digital delivery team in the United Kingdom is seeking an experienced User Researcher to plan and conduct user research for government services. Candidates must have active SC Clearance, strong knowledge of user-centred design principles, and experience with the GOV.