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As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels.

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

User Researcher with active SC clearance. You'll lead accessibility-focused user research across digital and non-digital touchpoints, ensuring services meet the Service Standard and support users with access needs. Reviewing existing user research to identify.

User Researcher (Outside IR35). Strong experience as a User Researcher within government or large-scale digital environments. Proven ability to plan and run user research using a variety of qualitative and quantitative methods.

User Researcher - Public Sector Projects.

User Researcher (Outside IR35).

A leading digital services agency in Greater London seeks a Senior User Researcher to enhance public sector digital services. The role involves translating user research into actionable insights, integrating AI tools, and defining business requirements.

Plan and conduct user research across the service lifecycle (discovery, alpha, beta, live).

User researchers design, plan and conduct research into what people need from a service and produce recommendations for user-centred service design. Line manage user researchers and advise other colleagues how to get the best from user research. Experience of line management or mentoring/training ot

Job Title: User ResearcherRate: £475 InsideDuration: 3 MonthsLocation: RemoteClearance: Active SCStages: 1 StageKey ResponsibilitiesPlan and conduct user research across the service lifecycle (discove

A leading digital studio seeks a Senior User Researcher to lead user research projects and advocate for inclusive design practices. This role demands significant experience in delivering user research and collaboration with multidisciplinary teams on complex projects. You will champion user-centered

A specialist consultancy firm based in Greater London is seeking a User Researcher to enhance their ministerial correspondence management system. The role entails identifying user needs, producing user stories, and collaborating closely with a cross-disciplinary project team to deliver effective sol

User Researcher, 3 months, London/Hybrid, £525/day (Inside IR35). This role will play a key part in shaping digital products and services through evidence-based insights, helping teams understand user needs and deliver impactful experiences. Lead end-to-end user research across discovery and delive

As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user‑focused approach and expertise in user‑centri

Qualitative analysis and synthesis – working with findings from user research to produce representative user journeys, user stories and user needs. What we’re looking for Contract Senior User Researcher for an 11 Week Contract (Outside IR35). The focus of your role will be to plan, facilitate an

A progressive digital agency in the UK is looking for a Freelance User Researcher to deliver impactful research for B2B websites and digital experiences. The role involves conducting user interviews, usability testing, and synthesizing insights to support UX strategy.

Design research focusing on users with disabilities, especially but not limited to those affected by demanding cognitive loads. Run user research, following the planned approach. Review existing user research and identify accessibility gaps in the service and points where the existing service risks

A leading media and digital organization in the UK is seeking a Lead User Researcher to drive research excellence within its Digital Customer Experience team. In this role, you'll lead various research efforts influencing product design and ensuring impactful user experiences across web and mobile p

Plan, design and conduct user research sessions on a regular basis, testing both high-level concepts, and aspects of the service as it is designed and developed, and developing and maintaining a picture of the users. Collabor collaboratively analyse the findings of user research to identify common t

A leading technology company in the UK is seeking a Senior User Researcher for an 11-week contract. This position plays a vital role in advocating user-centered design principles while ensuring inclusive research practices. The role focuses on planning and leading user research activities, collabora

Proven experience as a User Researcher in agile, user‑centred design environments. Plan, design, and conduct user research activities to understand user needs, behaviours, and pain points. Get notified about new User Experience Researcher jobs in United Kingdom.

Manage and mentor user researchers within the team. Ability to lead user research within agile environments. Facilitation skills to help teams and stakeholders make decisions based on user insights.

Working has part of a user centred design team within DDaT's Digital Services function, the senior user researcher will collaborate on user centred design with service designers, interaction designers and content designers, ensuring that the digital service being designed meets user needs. The user

We are looking for an experienced User Researcher to join our team and contribute to the delivery of user-centred digital services. Represent the voice of the user throughout the product development lifecycle, ensuring decisions are informed by user insights. Proven experience as a User Researcher i

Carry out user research and supervise and develop other user researchers to assure and improve research practice. You have experience of, and can help teams adopt, a wide range of primary and secondary user research methods. User-centred and agile practices.

Senior User Researcher - Public Sector. We are looking for a forward‑thinking Senior User Researcher to drive the evolution of our digital platform. Demonstrated success in using user research to build "As-Is" and "To-Be" maps that solved tangible user problems and informed service design decision

We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. You have demonstrable experience of developing and carrying out user research plans that produce relevant insights

An innovative tech company is looking for a Senior User Researcher to enhance their digital platform by integrating AI and interactive tools. The role involves translating research into actionable insights to improve user experiences and documenting business requirements to support marketing strateg

We’re hiring a User Researcher for a leading tech consultancy to work on a public sector project on a 3‑month rolling basis. Has worked with a wide range of stakeholders, gathering and analysing feedback — survey data, support ticket data, ad‑hoc feedback from stakeholder discussions, struct

Experience with unmoderated remote research tools (Userlytics, UserTesting ,UserZoom). The UX Researcher will be responsible for the full lifecycle of user research activities, from data collection and analysis, planning through findings synthesis and presentation. Partner with researchers, designer

A leading tech consultancy is seeking a User Researcher to support a public sector project on a rolling 3-month contract. If you have a proven track record in planning and conducting user research, we encourage you to apply.

Do you enjoy uncovering user behaviours, needs and motivations to help teams design products and systems that reflect a deep understanding of their users’ needs and goals?. This results in a growing demand for user experience research and overall user research from across the teams working on MyCa

A specialist talent acquisition firm seeks a Lead User Researcher for a 6-month contract in London. You will promote user research best practices and engage in strategic conversations.

A digital delivery team in the United Kingdom is seeking an experienced User Researcher to plan and conduct user research for government services. Candidates must have active SC Clearance, strong knowledge of user-centred design principles, and experience with the GOV.

With 5+ years of experience in user research, UX, or service design, you’ll bring deep expertise in understanding user needs and translating complex business and organisational challenges into clear, evidence-based insights that guide design and delivery. You’ll work closely with designers, prod

Mentor & Collaborate: Support junior researchers, foster a collaborative team culture, and champion the integration of user insights throughout the design process. Are you ready to make a real difference in the lives of millions? Join us as a Senior User Researcher and help shape the future of publi

SENIOR USER RESEARCHER (INFOSEC) - 6 MONTHS CONTRACT - HYBRID 2 DAYS ON SITE OR WHEN REQUESTED FOR MEETINGS - RATE £650 PD INSIDE IR35 - MUST BE SC CLEARED. We are after an SC Cleared Senior User Researcher to join a busy Government client in their Information Security Department. Proven user resea

A consulting company is seeking an urgent User Researcher with active SC clearance to support a high-profile UK government digital programme. The role focuses on leading accessibility-focused user research across digital and non-digital touchpoints.

Ideal candidates will have government experience and a strong background in user research, mentoring junior researchers, and collaborating in agile teams. A leading global professional services company is seeking a Senior User Researcher to influence the design of digital services for the UK Governm

A leading technology consultancy in the UK is seeking a senior-level Contract User Researcher. This hybrid role involves leading user research in an agile environment, collaborating with UX and content designers to generate actionable insights. The ideal candidate will have extensive experience in v

Remote with 90% remote (1-2 meetings per month).Join us to make a real difference in public service delivery.

We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients. User-centred design and agile working. You’re experienced at working with agile development teams and stakeholde

A leading recruitment agency in the United Kingdom is seeking a User Researcher to design services that enhance user interactions with Government departments. This role involves collaborating with multi-disciplinary teams, conducting user research, and creating design artefacts. Successful candidate

We are looking for an experienced User Researcher to join our growing team on a permanent basis. Confidence developing user needs, personas/mindsets, user journey maps, and other research artefacts. Confidence championing user‑centred design practices for digital products and services.

A leading technology company seeks a Senior User Researcher to influence the design and delivery of digital services for the UK Government. This role involves leading user research projects, mentoring junior researchers, and collaborating with multidisciplinary teams.

A leading digital services firm is seeking a User Researcher to enhance accessibility standards in their services. This fully remote role involves identifying gaps in user journeys, defining research methods tailored to assist users with disabilities, and ensuring research is integrated into organiz

The role includes advising clients on user-centered design, leading Agile teams, and managing user researchers. A leading digital services partner in the UK seeks a Senior Consultant in User Research. Candidates should have expertise in user research methodologies and strong communication skills.

A leading tech recruitment agency is seeking a User Researcher to engage in user experience assignments for a client, ensuring robust insights are generated to inform service design. Candidates should have a relevant degree and a passion for advocating user-centred design, along with the ability to