Virtual office assistant jobs in London

Full job description About us We are a small firm of Chartered Accountants based in Camden. Having been operating for 35+ years, we are well established and highly skilled in the industry. We have a strong emphasis on keeping up to date with the latest changes in technology, utilising the newest AI wherever we can. There are 10 members in our team, with many working from home. Our clients are numerous and varied, with a focus on the music industry. Our work environment includes: On-the-job training Casual work attire Work-from-home days We are currently seeking an Administrative Assistant to join our team. The job entails varied responsibilities from simple data entry to answering calls, preparing forms and corresponding with clients and agencies. There is much overlap with the other members of the team, so you will have support and others to rely on in all of your duties. The ideal candidate should be proficient in written and communication skills, with an openness to learning new software programs and processes. Responsibilities: Be able to input and reorganise simple data in spreadsheets, either Google or Excel. Learn new programs such as Monday, PDF Filler, Virtual Cabinet or Auto Entry. Liaising with customers and suppliers for supporting documentation. Gathering data for compliance paperwork. Filling out various forms for HMRC and other agencies. Input data into programs such as Xero and Sage One. Raising sales invoices. Contacting HMRC to discuss issues that arise. Emailing clients and drafting general correspondence. Answering phone calls. Job Type: Full-time Benefits: Casual dress Work from home Schedule: 8 hour shift Monday to Friday Work Location: In person

Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Hey there, Ready to redefine the future of customer service from the comfort of your own home? Look no further than NovaLink, where we're transforming the virtual call center game with innovation and creativity. Teamed up with Arise, the industry leader in remote work solutions, we're here to revolutionize the way customer service is delivered. Join us in shaping the future of customer experience – apply now and let's embark on this exciting journey together! Job Description: Are you a customer service superstar with a knack for making every interaction memorable? As a Virtual Customer Service Specialist with NovaLink Virtual Hub, you'll be the driving force behind exceptional customer experiences. From resolving inquiries with charm and finesse to delighting customers with your problem-solving prowess, you'll do it all – and you'll do it from the comfort of your own home. With cutting-edge technology and a dynamic team by your side, the possibilities are endless. Apply today and let's elevate the art of customer service to new heights! Key Responsibilities: Handle inbound customer inquiries with a smile, providing prompt and personalized assistance. Utilize innovative tools and technology to streamline customer interactions and exceed performance targets. Embrace a culture of continuous improvement, sharing insights and ideas to enhance the customer experience. Collaborate with team members and supervisors to ensure seamless service delivery and achieve collective goals. Stay ahead of the curve with ongoing training and development opportunities, mastering new skills and techniques to stay at the forefront of the industry. Requirements: A passion for providing stellar customer experiences, fueled by creativity and enthusiasm. Excellent communication skills, both verbal and written, with a flair for storytelling and persuasion. Tech-savvy mindset with the ability to navigate digital platforms and adapt to new technologies seamlessly. Proven track record of success in a customer service or related role, demonstrating empathy, resilience, and problem-solving ability. High-speed internet connection and a dedicated workspace conducive to productivity – your home office, your rules. Be 18 or over Have a laptop or desktop or be willing to get these (we can help you figure this out.) Benefits: BI-WEEKLY PAY Flexible work schedule with the freedom to balance work and life on your terms. Competitive compensation with performance-based incentives and opportunities for advancement. Access to cutting-edge technology and training resources to support your professional growth and development. A vibrant and inclusive team culture where creativity and innovation are celebrated. The opportunity to make a meaningful impact on the lives of customers and colleagues alike, one interaction at a time. How to Apply: Ready to embark on an exciting journey in virtual customer service? We're eager to hear from you! Our recruitment team is standing by, ready to welcome new talents into our virtual call center with open arms. Apply now and let's unleash your potential as a Virtual Customer Service Specialist with NovaLink and Arise. The future of customer experience awaits – are you ready to seize it?