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La Mia Mamma is seeking for experienced Waiters/Waitresses who can deliver an exceptional service to our guests!. La Mia Mamma is a Restaurant with a unique concept. Concept created to deliver the authentic Italian MAMMA cuisine, cooked and served directly from real Italian mammas. The position is currently open for the following location: La mia Mamma, 190 Kensington Park Road, W11 2ES Responsibilities: - Greet customers upon entrance - Prepare dining tables by arranging condiments, kitchenware and decorations - Help patrons select dishes by answering questions about foods and drinks, describing house specialties and identifying appropriate drink pairings - Take orders to kitchen staff and notify them of any special requests or dietary needs - Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process - Issue bills and obtain payment If you're passionate and enthusiastic about Italy, Italian food and culture, this could be the start of something special! WAITER/WAITRESS Up to £14 per hour (including tronc) + tips
Our modern Japanese bar restaurant, based in Notting Hill, is looking for a friendly and competent waitress/waiter. Since the quality of our service is crucial to success the right applicant must have previous experience in a similar high end establishment. Good command of English is essential. You should be adept at working in fast-paced, unpredictable environments. responsibilities Greet customers upon entrance Prepare dining tables by arranging condiments, kitchenware and decorations Help patrons select dishes by answering questions about foods and drinks, describing house specialties and identifying appropriate drink pairings Take orders to kitchen staff and notify them of any special requests or dietary needs Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process skills Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Paid holidays Support with professional development an
Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.
The Red Shield pub is set to open in Spring 2024 in Waddesdon. We are looking to appoint key roles now in order to invest time in training and preparation for this exciting new opening in the village. A sister venture to the well established Five Arrows Hotel, the Red Shield will provide another opportunity for dining and entertaining for locals and visitors to Waddesdon Manor. The Pub Manager understands their role as an ambassador for Red Shield Pub and the Rothschild Foundation and displays pride in our products, services, and delivery of exceptional customer service, maintaining the high standards of food service in keeping with Waddesdon’s reputation. As a Pub Manager, you will ensure the smooth launch and running of the establishment; • Responsible for all daily operational aspects of the Red Shield • Maintain close control of wages and GP within budget • Provide excellent customer service, making every visitor’s experience remarkable and unique. • Ensure that the serving of food is timely, consistent, and to the highest possible standard. Liaise with the Head Chef to agree as to how you both wish each dish to be served. • Monitor customer satisfaction • Ensure that information management is meticulously maintained • Work closely with the General Manager (Hospitality) and the Red Shield Head Chef to develop the business strategy People Management: • Mentoring and guiding junior team members, fostering a culture of growth and development. • Ensure staff are trained, engaged, and proactive. • Provide strong strategic and operational leadership to the team. Ensuring the vision, values and culture are fully embedded, with clarity on objectives across the pub. • Responsible for ensuring all team members are meeting regulations, including sanitary and food safety guidelines, and checking customers identification to confirm legal drinking age. • Ensure that all front of house staff follow Health & Safety and hygiene legislation, as well as the Red Shield Standards of Procedures. • Ensure your team stays guest focused and nurture an excellent guest experience. • Ensure that all team members are respecting pub fixtures and fittings, and that the General Manager (Hospitality) is notified of all breakages and equipment failures. • Act as Fire Warden and First Aider Financial & Performance Management: • Comply with all company financial procedures • Ensure firm control of costs in pursuit of profitability, efficiency, and guest satisfaction. • Ensure every effort is made to achieve budgeted sales and operating expenditure budgets. • Undertake accurate weekly and monthly reporting and forecasting. • Supervision of takings and the reconciliation of tills with daily takings. Ensure that all discrepancies are accounted for and reported to the General Manager (Hospitality) within 24 hours. • Checking and balancing of staff and petty cash floats and the ordering of extra floats when needed from the Accounts Department. Hours: 48 hours per week, on a seven day rota to include weekends. Evenings and split shifts as required by the business. Hours of work to suit the needs of the business (exclusive of breaks) and will be planned as far in advance as possible. £35,000 plus discretionary service charge Benefits: • Annual Leave: 33 days increasing to 36 days after 3 years’ continuous service, 38 days after 5 years’ continuous service, and 40 days after 10 years’ continuous service (Bank holidays included). • Matched company pension scheme up to 10% of salary. • Parental Leave: 3 months fully paid (after one year of service). • 50% Discount in Catering Takeaway outlets and 20% in the Manor Restaurant and Stables Cafe, 20% in Retail, 20% at the Five Arrows Hotel. • Beautiful location working within the charity and heritage sector. • Excellent wellbeing support and a focus on staff engagement and leadership development. • Free parking. • All the profits we make goes to the upkeep and preservation of the House & Grounds. Waddesdon Manor was built by Baron Ferdinand de Rothschild between 1874 and 1885 to display his collection of arts and to entertain the fashionable world. Opened to the public in 1959, Waddesdon Manor is managed by the Rothschild Foundation, a family charitable trust, on behalf of the National Trust, who took over ownership in 1957. It’s home to the Rothschild Collections of paintings, sculpture and decorative arts.