Key Responsibilities: Supervise the daily operations of the store Plan and organise staff shifts to ensure the store is properly staffed during busy hours Assist in managing stock levels, ordering supplies, and maintaining stock accuracy Train, support, and motivate team members to deliver excellent customer service Ensure shelves are well-stocked, clean, and attractively displayed Monitor and maintain cleanliness, hygiene, and safety standards throughout the store Resolve customer concerns and escalate issues where necessary Oversee PayPoint operations and support customers with bill payments Open and close the store securely as required, including handling keys and alarms
We are looking for experienced manager to join our team at Millions Lounge & Restaurant in Chadwell heath Job Responsibilities: Operations Management Oversee daily lounge operations (opening, closing, shift schedules). Ensure consistent quality of sheesha preparation, coal service, and hygiene. Monitor inventory of tobacco, coals, hookah equipment, and consumables. Ensure lounge ambiance is clean, inviting, and appropriate (music, lighting, seating). 2. Staff Supervision Hire, train, and manage staff (waiters, sheesha preparers, cleaners). Delegate duties and create shift schedules. Ensure staff follow safety and hygiene standards. Resolve any internal team issues or conflicts. 3. Customer Service Greet guests and handle complaints or special requests. Ensure fast, friendly, and knowledgeable service. Monitor table turnover and guest satisfaction. Build relationships with regular customers. 4. Compliance and Safety Ensure compliance with local health and safety regulations, including ventilation and fire safety. Follow laws regarding age restrictions and smoking indoors (depending on location). Maintain licenses related to tobacco use, food handling, or alcohol (if served). Conduct regular inspections of hookah equipment for cleanliness and safety. 5. Financial Management Handle cash and POS systems; reconcile daily sales. Monitor expenses, control waste, and order supplies. Help set pricing, promotions, or loyalty programs. Report financial and performance metrics to owners. 6. Marketing and Promotions Plan events (e.g., themed nights, live music, football screenings). Run or oversee social media accounts and local advertising. Collaborate with influencers or loyalty schemes. Job Requirements: - Previous experience in a restaurant or shisha lounge environment is preferred - Flexibility to work evenings and Working hours betweImmediate start
** Duties of a Transport Clerk:** 1.Schedule Deliveries – Plan and assign delivery routes and times. 2. Prepare Documentation – Create delivery notes, manifests, and invoices. 3.Track Shipments – Monitor vehicle locations and delivery progress. 4.Handle Paperwork – Maintain transport logs, compliance records, and reports. 5.Coordinate with Drivers – Communicate instructions, delays, or changes. 6.Check Vehicle Availability – Ensure vehicles are ready and roadworthy. 7. Report Issues – Log and escalate transport delays or vehicle breakdowns. ** Responsibilities of a Transport Clerk:** 1. Ensure On-Time Deliveries – Make sure goods arrive as scheduled. 2. Maintain Accurate Records – Keep transport data updated and organized. 3.Follow Regulations – Ensure compliance with transport and safety laws. 3. Communicate Effectively – Act as the link between warehouse, drivers, and customers. 4. Support Transport Manager – Assist with admin tasks and daily operations. 5. Minimize Costs – Help plan efficient routes and manage transport expenses. 7.Ensure Customer Satisfaction – Resolve transport-related complaints quickly.