Operations & Social Media Coordinator
10 days ago
Liverpool
Operations & Social Media Coordinator Liverpool £28,000-£30,000 Full-Time Permanent Adaptable Recruitment are delighted to be working exclusively with a growing Liverpool-based business to recruit an Operations & Social Media Coordinator. This is a fantastic opportunity for someone who enjoys variety, thrives in a fast-paced environment and wants a role where no two days are the same. We're looking for a highly organised and proactive individual who can confidently balance customer service, operational coordination, administration and social media management. Whilst primarily office-based, this role also requires someone who is happy to support the wider operation, including occasionally assisting with cleaning duties during periods of high demand or unexpected staff shortages. • Full UK Driving Licence, • Weekend Working on a Rotating Rota, • Previous Business Social Media Experience, • Willingness to Occasionally Support Cleaning Operations When Required Duties will include: • Acting as a key point of contact for customers via phone, email and messaging platforms, • Supporting customer enquiries, bookings and day-to-day communication, • Coordinating schedules and assisting with operational planning, • Managing changes, problems and last-minute challenges as they arise, • Maintaining accurate records, systems and internal databases, • Providing general office and administrative support, • Managing business social media accounts across Facebook, Instagram and TikTok, • Creating engaging content including posts, stories, reels and promotional material, • Scheduling content through Meta Business Suite and similar platforms, • Producing branded graphics using Canva, • Monitoring engagement and helping shape future content plans, • Working closely with the wider team to support business operations, • Excellent customer service and communication skills, • Strong organisational and time management abilities, • The ability to manage multiple priorities in a busy environment, • Previous experience managing social media for a business, • Experience creating content across Facebook, Instagram and TikTok, • Knowledge of Meta Business Suite, • Experience using Canva or similar design tools, • Strong written communication skills, • A positive, solutions-focused approach, • The confidence to work independently and use initiative, • A full UK driving licence, • Full UK driving licence, • Weekend availability on a rotating basis, • Previous hands-on social media experience for a business, • Strong customer service background, • Willingness to occasionally assist with cleaning duties when operationally required, • Salary of £28,000-£30,000 depending on experience, • Permanent, full-time opportunity, • Genuine variety and responsibility from day one, • Opportunity to make a real impact within a growing business, • Supportive team environment, • Long-term career development opportunities This position would suit candidates from customer service, office coordination, operations, scheduling, hospitality, property or other service-led environments who enjoy being involved in all aspects of a business. If you're looking for a varied role where you can combine organisation, customer service, operations and social media, we'd love to hear from you. #J-18808-Ljbffr