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Culina Group is a market-leading ambient and chilled food and drink third party logistics specialist. We provide warehouse and distribution alongside fresh, food manufacturing, co-packing and bonded divisions, working in partnership with some of the biggest household names in the food and drink sector. With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As an O2C Billing Team Leader you will lead a team comprised of Order to Cash Billing Analysts and Senior Analysts responsible for the timely and accurate generation of billing documents, ensuring they are sent promptly to customers to facilitate swift conversion of debt into cash. You will focus on ensuring that overall deadlines are met within the team and that any un-invoiced revenue is billed without delay thus playing a key role in delivering the overall efficiency and effectiveness of the order to cash function. You will oversee the team's efforts to maintain strong relationships with customers and internal stakeholders and provide coaching, guidance and support to more junior colleagues. Key duties of a Billing Team Leader: Delegate tasks appropriately to ensure that your team bills customers in an accurate, compliant and timely manner Ensure un-invoiced revenue is identified and actioned with minimal delay Support internal and external audits by overseeing the provision of necessary documentation Ensure compliance with VAT and other relevant financial regulations Regularly review team progress via reporting and KPI's, identifying and praising superstars whilst supporting those not quite hitting the mark Give feedback (positive and negative) in a constructive manner to direct reports Demonstrate confidence when robustly engaging with Seniors, 3rd parties and Customers Be able to defend a position in a discussion/debate Clearly and accurately delegate instructions within your team Share any learning and support peers, specifically working with risk, collections, customer services, transport, sites/depots and commercial teams to resolve issues Manage any internal or external escalations in a timely and professional manner, ensuring clear and concise communication is always maintained Demonstrate flexibility in transitioning between sub-teams as needed Be able to coach less experienced members of the team through challenging/non-standard business scenarios Verify & validate the effectiveness of proposed process improvement solutions by other team members Be prepared to plan and lead the implementation of solutions as and when required Be able to present corrective actions/solutions as a business case to seniors and non-AR colleagues Perform quality checks on corrective actions taken by Analysts Qualifications Good knowledge of Excel and the ability to perform advanced data analysis (e.g. Pivot, Filter, CONCAT, IF, VLOOKUP, graphs) Good knowledge of Outlook and Word, ability to produce advanced Power Point presentations Working knowledge of SAP (ECC6 or S/4) OR equivalent ERP system (ad hoc report creation, working knowledge of error messages and resolution steps, basic knowledge of SD, AR screens) Excellent literacy and numeracy skills to be demonstrated with a willingness to learn and improve mindset Good knowledge of tax reporting, the need for accuracy and its impact on Culina's position with HMRC Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave • Competitive holiday entitlement of 25 Days plus 8 Bank Holidays Company Bonus • We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme Private Medical Cover, • This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 5% employee and 8% employer Life Assurance • x4 your annual salary Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts • via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

Culina Group is a market-leading ambient and chilled food and drink third party logistics specialist. We provide warehouse and distribution alongside fresh, food manufacturing, co-packing and bonded divisions, working in partnership with some of the biggest household names in the food and drink sector. With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a Collections Analyst , you will ensure prompt turnover of debtors into cash through proactive collection strategies whilst also ensuring the accurate and timely processing of customer payments supporting the overall efficiency of the order to cash function. You will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout the collections and query resolution process. Key duties of a Collections Analyst: Chase customer payments via calls, emails and using Dunning process, ensuring timely collection of debt Apply customer payments in a timely manner, ensuring accuracy and compliance with company policies Pro-actively resolve unallocated cash and deductions to ensure sales ledger is accurately reflected Negotiate payment plans with customers where appropriate, ensuring that any high-risk accounts are identified and escalated Produce management commentary for key KPI's as and when required Support internal and external audits by providing necessary documentation Respond to customer and internal queries professionally and promptly and work closely with customers to resolve any outstanding queries Share any learning and support peers, specifically working with risk, billing, customer services, transport and commercial to resolve issues Demonstrate flexibility in transitioning between sub-teams as needed Proactively seek the opportunity for new and existing process improvements and assist implementation where appropriate Take appropriate corrective action and identify, recommend solutions to any errors or mistakes Qualifications Have used Excel and be familiar with basic functions (pivot & filter) Working knowledge of Outlook, PowerPoint and Word preferred Fundamental literacy and numeracy skills to be demonstrated with a willingness to learn and improve mindset Be able to communicate well at all levels within the business Have excellent problem solving, analytical and organizational skills Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave • Competitive holiday entitlement of 24 days plus the bank holidays. Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer. Life Assurance • 2x your annual salary. Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses. Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts • via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

Culina Group is a market-leading ambient and chilled food and drink third party logistics specialist. We provide warehouse and distribution alongside fresh, food manufacturing, co-packing and bonded divisions, working in partnership with some of the biggest household names in the food and drink sector. With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a Senior Order to Cash Billing Analyst, you will be responsible for the timely and accurate generation of billing documents, ensuring they are sent promptly to customers to facilitate swift conversion of debt into cash. You will support the overall efficiency of the order-to-cash function which involves leveraging bespoke systems to assess and rate customer activity prior to billing, ensuring accuracy, compliance, and optimal cash flow. You will play a key role in coaching and guiding the billing analysts through non-standard processes and escalations to ensure an effective outcome. You will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout the query resolution process. Key duties of a Senior Order to Cash Billing Analyst: Generate orders and billing (invoice/credit) for via S/4HANA SD for complex and high value customers (both manually and via templates). Manage and reconcile interfaces from external systems to AR ledgers (Boomi) Coordinate with entities to agree order data timelines allowing for timely billing creation Send invoices/credits to customers in a timely manner Pro-actively resolve Billing queries liaising with BU entities and Collections to fix issues Support internal and external audits by providing necessary documentation Ensure compliance with VAT and other relevant financial regulations Clear communication to senior stakeholders and customers in a confident manner Ability to present to superiors as well as non-AR colleagues (i.e. IT Helpdesk, Wider Business) Use previous experience & judgement when responding to customers and internal escalations professionally and promptly Share any learning and support peers, specifically working with risk, collections, customer services, transport, site/depots and commercial teams to resolve issues Support analysts with non-standard processes or escalations Demonstrate flexibility in transitioning between sub-teams as needed Proactively seek the opportunity for new and existing process improvements as well as review those suggested by others and lead implementation where appropriate Take appropriate corrective action and identify, recommend solutions to any errors or mistakes Qualifications Working knowledge of Excel and the ability to perform basic data analysis (e.g. Pivot, Filter, VLOOKUP) Working Knowledge of Outlook and Word, ability to produce basic Power Point presentations Working knowledge of SAP (ECC6 or S/4) OR equivalent ERP system (Basic Report Running, basic understanding of standard error messages) Good literacy and numeracy skills to be demonstrated with a willingness to learn and improve mindset Working Knowledge of UK domestic as well as EU + RoW tax scenarios and their impact on invoicing Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave • Competitive holiday entitlement of 24 Days plus 8 Bank Holiday Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer Life Assurance • x2 your annual salary Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts • via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

Culina Group is a market-leading ambient and chilled food and drink third party logistics specialist. We provide warehouse and distribution alongside fresh, food manufacturing, co-packing and bonded divisions, working in partnership with some of the biggest household names in the food and drink sector. With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As a Credit Risk Analyst, you will maintain both the customer and credit master data in SAP ensuring that financial risk is managed through accurate and timely updates thus minimising the level of potential bad debt across the organisation You will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout credit risk management process. Key duties of a Credit Risk Analyst: Maintain customer and credit master data in S/4HANA (e.g., customer IDs, billing addresses, VAT IDs, payment terms, credit limits, risk categories) Identify and link shared customers for a single customer view Assess credit risk for new/existing customers, setting group-level credit limits (sign off in accordance with the GO policy) Manage credit insurance for relevant entities Conduct periodic credit reviews, consolidating shared customer exposure across entities. Produce and Monitor Debt Analysis for the Collections Team. Work closely with them, entity FD's, Commercial teams on focus areas Respond to customer and internal queries professionally and promptly and work closely with customers to resolve any outstanding queries Share any learning and support peers, specifically working with collections, billing, customer services, transport and commercial to resolve issues Demonstrate flexibility in transitioning between sub-teams as needed Proactively seek the opportunity for new and existing process improvements and assist implementation where appropriate Take appropriate corrective action and identify, recommend solutions to any errors or mistakes Qualifications Have used Excel and be familiar with basic functions (pivot & filter) Working knowledge of Outlook, PowerPoint and Word preferred Fundamental literacy and numeracy skills to be demonstrated with a willingness to learn and improve mindset Nice to Have: Have used SAP (ECC6 or S/4) OR equivalent ERP system Nice to Have: Working knowledge of credit limits and risk categories and how they function in an ERP Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave • Competitive holiday entitlement of 24 Days plus 8 Bank Holidays Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer Life Assurance • x2 your annual salary Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts • via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

Culina Group is a market-leading ambient and chilled food and drink third party logistics specialist. We provide warehouse and distribution alongside fresh, food manufacturing, co-packing and bonded divisions, working in partnership with some of the biggest household names in the food and drink sector. With over 20 million square feet of warehousing spread across 100+ depots, we employ in excess of 22,000 people to ensure that our 2.2 million deliveries reach the correct location. Our extensive network enables us to provide a comprehensive supply chain management service covering the whole of the UK and Ireland. Job Description As an Order to Cash Billing Analyst, you will be responsible for the timely and accurate generation of billing documents, ensuring they are sent promptly to customers to facilitate swift conversion of debt into cash. You will support the overall efficiency of the order-to-cash function which involves leveraging bespoke systems to assess and rate customer activity prior to billing, ensuring accuracy, compliance, and optimal cash flow. You will always provide an excellent level of customer service to both your internal and external stakeholders offering clear and accurate communication throughout the collections and query resolution process. Key duties of an Order to Cash Billing Analyst Rating and pricing of customer activity using bespoke systems. Generate orders and billing (invoice/credit) for via S/4HANA SD (both manually and via templates) Manage and reconcile interfaces from external systems to AR ledgers (Boomi) Coordinate with entities to agree order data timelines allowing for timely billing creation Send invoices/credits to customers in a timely manner Pro-actively resolve Billing queries liaising with BU entities and Collections to fix issues Support internal and external audits by providing necessary documentation Respond to customer and internal queries professionally and promptly and work closely with customers to resolve any outstanding queries Share any learning and support peers, specifically working with risk, collections, customer services, transport, sites/depots and commercial teams to resolve issues. Demonstrate flexibility in transitioning between sub-teams as needed Proactively seek the opportunity for new and existing process improvements and assist implementation where appropriate Take appropriate corrective action and identify, recommend solutions to any errors or mistakes Qualifications Have used Excel and be familiar with basic functions (pivot & filter) Working knowledge of Outlook, PowerPoint and Word preferred Fundamental literacy and numeracy skills to be demonstrated with a willingness to learn and improve mindset Nice to Have: Have used SAP (ECC6 or S/4) OR equivalent ERP system Nice to Have: Knowledge of different UK Domestic VAT rates (Standard, Reduced, Zero Rated, Exempt) Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave • Competitive holiday entitlement of 24 Days plus 8 Bank Holidays Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer Life Assurance • x2 your annual salary Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts • via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ