Vetting Administrator
21 hours ago
Epsom
Vetting Administrator Epsom Contract – 3 Months £18.35 per hour Umbrella ARM has an exciting opportunity for a Vetting Administrator to join a fast paced team at a Global Defence Company. The Vetting Administrator will support the security vetting team case workers with administration of incoming clearance requests, compliance related activity and general case management. The Role: • Responsible for review and management of new e-mails, queries and follow ups received into the case management system., • Maintain accurate and timely records in all relevant HR systems to enable clear visibility of activities and enable effective information management, • Undertake the pre-screening, triage activities ahead of any application for higher level clearances, • Follow up on delayed applications, responses, and references for all clearance cases., • Communicate effectively with stakeholders to update on progress with specific work and maintain accurate records, • Escalate issues to the Vetting Advisor as required, ensuring agreed service levels are maintained Requirements: • Strong customer service skills including effective use of the case management system, • An ability to work under pressure to strict deadlines with limited supervision, • A professional manner and the ability to develop strong working relationships, • Confidentiality and the ability to handle sensitive situations diplomatically, • Strong computer skills across the full range of Microsoft Office applications, in particular Excel, Word, and the use of mail merge