Trabajos Accounting & Finance en Queensbury, New YorkCrear alertas

Job DescriptionCapital CFO+ is the company that cares! We care about our employees, our clients, clear communication, accountability and collaborative problem solving. We have a “help first” mentality, with our clients, with our employees, with the community. If any of those resonate with you – we just might be your next great work experience! What we’re looking for: a Chief Financial Officer with Quickbooks experience. We're looking for someone who loves bookkeeping also - this position will be responsible for both day to day bookkeeping and CFO level work for a roster of clients. If what you’re looking for is a place to make a real difference for small businesses, build strong relationships with co-workers and clients, work independently and collaboratively to proactively solve problems, and if you enjoy working from home but also like to meet people and crave variety, we’d love to talk with you. Our CFOs are responsible for a roster of clients in the Capital Region of upstate New York. This position is home office based, but you will be sometimes traveling onsite to work at client locations. It’s the best of both worlds.

Job Description TITLE: Bank Teller (Part Time) LOCATION: Queensbury REPORTS TO: Branch Manager CLASSIFICATION: Part Time, Non-Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: 25 hours per week; Monday-Wednesday 8:30am-4:15pm, Thursday-Friday 8:30am-5:15pm, Saturday 8:30am-12:15pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Residential Lending team as a: Residential Mortgage Underwriter This opportunity may be perfect for you if you have experience in: Proven experience in residential mortgage underwriting, including proficiency with Fannie Mac, Fannie Mae, FHA, and/or VA guidelines. Exceptional organizational and analytical skills with a meticulous attention to detail, particularly in reviewing complex financial documentation and borrower profiles. Strong passion for helping people in the community, applying ethical, sound judgement, to help qualified applicants achieve homeownership. Refined communication and customer service skills to clearly convey complex credit decisions and collaborate effectively with loan officers and processors. About this position: Responsible for underwriting and presenting residential loan applications, analyzing supporting documentation and making appropriate decision recommendations which comply with operating policies and procedures established for the real estate lending function. This position requires a regular, scheduled presence at our Glens Falls, New York headquarters. The schedule is hybrid optional, but candidates must be able to easily commute to Glens Falls, New York for required office days. This role is not a fully remote opportunity. ESSENTIAL JOB FUNCTIONS: Analyze income and credit worthiness to determine applicant ability and willingness to repay. Review and analyze income documentation, appraisal reports and other documentation for adequacy and compliance with Bank, secondary market, regulatory and other third-party guidelines. Work directly with other Company personnel, closing attorneys, and real estate appraisers to ensure that files are complete and documented adequately prior to closing. Assist with administration of construction loans by making recommendations regarding builder approval, construction advance schedules and draw requests. Support other business units for quality control, audit and compliance support as requested, by reviewing pre-closing and/or post-closing residential loan file data and documentation. Prepare, review and reconciles reports as requested. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Bachelor’s degree in a related field or equivalent experience required Advanced Degree, certification, or license preferred 4 years of mortgage, finance, real estate, legal or general business experience Skills/Knowledge: Solid problem solving, organizational and analytical skills; ability to extract and interpret information from multiple sources Strong communication skills, both written and verbal; comfortable communicating with customers, co-workers, management, and other third parties Thorough knowledge of underwriting, all mortgage products, and current lending regulations Proficient in Microsoft Office Suite: Word, Excel, Outlook as well as banking-related software Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $24.00-$29.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1 This position requires a regular, scheduled presence at our Glens Falls, New York headquarters. The schedule is hybrid optional, but candidates must be able to easily commute to Glens Falls, New York for required office days. This role is not a fully remote opportunity.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Wealth Management Financial Services team as: Financial Services Professional (LPL) This opportunity may be perfect for you if you have experience in: Excellent Organizational and Interpersonal Skills Strong Ability to drive sales through relationship building expertise About this position: Responsible for analyzing, identifying, and communicating financial solutions for current clients to meet clients’ investment objectives. Actively seek prospective clients through networking and referrals to meet Company and department goals. Manage a wide variety of investment products while complying with operating policies and procedures established for LPL investment functions. Responsibilities Maintain contact with existing clients to perform reviews and expand existing relationships as appropriate; monitor client accounts to ensure pre-determined financial goals and objectives are met. Work to broaden potential client base with referrals from existing clients, co-workers and networking contacts. Drive sales through in-depth knowledge of products offered that match client financial objectives. Execute buy and sell orders as directed by clients per LPL policies and procedures. Keep up-to-date with industry standards, compliance, regulatory, and licensing issues, as well as policies and procedure from Company and LPL. Communicate and interact with other business lines to help provide well-rounded client experience and achieve department goals; actively participate in Company Cross-Sell/Referral Program. Participate actively in community as designated by Company community service requirements. What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Bachelor’s Degree in finance or related field or equivalent experience required 6 years of experience in investment required Series 6, Series 7, and Series 63 licenses required New York State Health & Life Insurance license required Skills/Knowledge: Excellent organizational, analytical, and communication skills, both written and verbal Professionalism with strong presentation and interpersonal skills to conduct formal/informal presentations, address potential and existing client concerns, and communicate with constituents Self-starter with ability to work independently and manage multiple priorities while meeting strict deadlines Proficient with Microsoft Office Suite: Word, Excel, Outlook; ability to learn other software as needed Physical Demands Prolonged periods sitting at a desk and some brief periods of walking/standing Repetitive use of telephone, computer, computer mouse, and keyboard Must be able to lift up to 15 lbs. at times What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The pay range for this position is $65,000 - $75,000 annually commensurate with experience and education. Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. L1-st1

Job Description The Arrow Financial Corporation Family of Companies is always interested in connecting with talented individuals for this role. This posting reflects our ongoing recruitment to build a strong pipeline for future openings. Experience the difference of working for a community bank that combines local decision-making with a strong commitment to personal connections and the communities we serve. We are seeking dynamic, authentic individuals to join our amazing team as a Teller. What You’ll Do: ✅ Provide top-notch customer service ✅ Process deposits, withdrawals, and payments accurately ✅ Assist with basic banking inquiries and transactions ✅ Ensure compliance with financial policies and security procedures What We’re Looking For: ✔️ Cash-handling and customer service experience preferred ✔️ Curiosity, confidence, and resourcefulness ✔️ Strong communication and customer-centric problem-solving skills ✔️ A positive attitude and a team-player mindset ✔️ Availability to work flexible schedule within standard banking hours Why Join Us? ⭐ Gain valuable experience in the banking industry ⭐ Work with a supportive and professional team ⭐ Competitive hourly pay and annual employee bonus program ⭐ Employee Stock Ownership Plan & Pension Plan both fully funded by company ABOUT THE POSITION As a Teller, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, assisting staff and supervisors with functions relative to the daily operation of the Branch. Essential Job Functions Provide consistent, outstanding customer service by anticipating and reacting to customer needs Process transactions accurately and efficiently Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Balance cash drawer and adhere to established cash limits Open deposit accounts for customers Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments Adhere to applicable federal regulations and Company policies and procedures What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or equivalent required 2 years of experience in customer service, cash handling, or retail sales preferred Skills/Knowledge: Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management Quality customer service skills; friendly, helpful attitude and patient attentiveness Ability to remain detail-oriented while following procedures and providing excellent customer experience Demonstrated ability to complete multiple tasks while staying aware of surroundings Understanding of importance of discretion and confidentiality; demonstrate good ethics and integrity Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking related software Other: Must be able to travel to various branches as needed Will work rotating Saturday schedule What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Wellness Reimbursement Program Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $18.00 - $21.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. L1-st1

Job Description We’re Hiring! Temporary Teller in the Adirondack Region Needed Ready to make an impact and jumpstart your career in the financial industry? Arrow Financial Corporation is looking for an enthusiastic and customer-driven Temporary Teller to join our team in the Central Region. This is an exciting opportunity to be at the heart of a dynamic financial institution, where you’ll provide exceptional service, manage transactions with precision, and play a key role in delivering outstanding customer experiences. If you're someone who: ✅ Provides excellent customer service to customers ✅ Excels in a detailed-oriented, regulatory environment ✅ Thrives in a fast-paced environment ✅ Desires an opportunity to build a strong foundation for a long-term career in banking Then we want to hear from you! ABOUT THE POSITION This role is temporary, but offers valuable experience, competitive pay, and the chance to be part of our Company. This is a great first step on the banking career ladder--many of our temporary tellers grow into full-time roles, which can lead to branch management. As a Temporary Teller in our Central Region, you will be responsible for performing a variety of duties not limited to processing customer transactions, responding to inquiries for information, and assisting colleagues and supervisors with functions relative to the daily operation of the branch. This Position is 40 hours a week Monday-Saturday. Our branch hours range from 7:30am-6:30pm Monday-Friday and 8:00am-1:30pm Saturday. This position is throughout the summer. Essential Job Functions ✔️Provide consistent, outstanding customer service by anticipating and responding to customer needs ✔️Process transactions accurately and efficiently ✔️Support sales efforts of Company; actively participate in Cross-Sell program and make referrals as appropriate ✔️Answer customer inquiries regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. ✔️Balance cash drawer and adhere to established cash limits ✔️Open deposit accounts for customers ✔️Adhere to requirements pertaining to branch security, fraud prevention and BSA; identify counterfeit currency and monetary instruments ✔️Adhere to applicable federal regulations and Company policies and procedures ✔️Able to travel, using reliable transportation, to various branches to meet operational needs ✔️Able to work rotating Saturday schedule What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: High School Diploma or equivalent required 2 years of experience in customer service, cash handling, or retail sales preferred Skills/Knowledge: Strong communication skills, both written and verbal; comfortable communicating with customers, team members, and management Quality customer service skills; friendliness, a helpful attitude, patience, and professionalism Ability to remain detail-oriented and follow procedures while providing excellent customer experience Demonstrated ability to complete multiple tasks while staying aware of surroundings Strong understanding of the importance of discretion and confidentiality; while demonstrating ethics and integrity Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking-related software What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environments, and competitive compensation. We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in recognition from the nation’s leading publications and bank-rating firms. The salary for this position is $18.00 per hour.

Job DescriptionFinance & Insurance Manager Trainee/Sales Consultant Are you a professional automotive salesperson looking to take your career to the next level? Are your advancement opportunities limited at your current location? If you are looking to advance your career and have the motivation and desire to become a successful Finance and Insurance Manager, we have a program for you! Our organization is growing and on the move. If you have automotive sales experience and the desire to advance, we have a training program where you will get the best training available and gain the experience of becoming a successful Finance and Insurance Manager all while continuing your automotive sales career and with no interruption to your income. We will work hand in hand with you providing the skill set and experience necessary to become a top achiever in your new role. Finance and Insurance Manager positions are very limited and highly sought after within the automotive industry. Let's put your sales experience to work for your and help you unlock the success you deserve! At Romeo Auto Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. At Romeo Auto Group, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Benefits: • 401(k), • 401(k) Matching, • Health Insurance, • Dental Insurance, • Vision Care Insurance, • Flexible Spending Account, • Health Savings Account, • Guide customers through the vehicle selection and purchase process, • Build trust and rapport through transparent communication and product knowledge, • Assist in preparing sales paperwork and financing options, • Learn to present and see F&I products, • Meet and exceed monthly sales and customer satisfaction goals, • Participate in ongoing training and mentorship for F&I certificationWhat we are looking for:, • Passion for customer service and sales, • Strong communication and interpersonal skills, • Ability to learn quickly and adapt in a fast-paced environment, • Prior automotive sales experience required, • Valid driver's license with clean driving history Please review this video to better understand our company values. Romeo Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description TITLE: Full Time Teller LOCATION: Queensbury REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt AVAILABILITY: Scheduled approximately 37.5 - 40 hours per week between the hours of: Monday - Wednesday 7:30am - 3:30pm, Thursday - Friday 7:30am - 6:30pm, Saturday 8:15am - 1:30pm SUMMARY: The bank teller is the face of ATC and responsible for rendering a high standard of service to all customers. Must be able to interact with customers and colleagues in a pleasant, professional manner, while conducting appropriate transactions and meeting the customers' needs. Applicants must be willing to perform all necessary job functions and meet the demands of the position and uphold all customer confidentiality. ESSENTIAL DUTIES & RESPONSIBILITIES: Process personal/business checking and savings deposits in the form of cash or check. Verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit. Cash checks according to regulation protocol. Accept loan and/or tax payments. Verify payment amount and issue receipt. Process Money Orders and Treasurer's Checks. Ensure teller station is properly supplied, balance drawer daily, including periodic batching of cashed checks, count and roll loose coins. Maintaining the security of a teller station is imperative. Balance and update savings passbooks. Answer any and all customer questions, resolve customer problems, help with account statements, and refer customers to the proper department for issues that cannot be resolved at the teller line. Ensure customer satisfaction while adhering to company and regulatory policies. *Other duties may be assigned. EDUCATION and/or EXPERIENCE: A High School Diploma or GED equivalent is required. Cash handling, and customer service experience is required. Strong interpersonal relationship skills and the demonstration of effective listening and communication abilities are highly recommended. PHYSICAL DEMANDS: Must be able to hear well enough to communicate with customers, co-workers, and outside bank personnel. Communicate Orally. Normal daily physical activities to include: walking, standing, sitting, stooping, bending, pushing, and pulling. Must be able to read reports and use computer. Occasionally will lift 20-30 pounds (files, cash drawer, etc.) Adirondack Trust is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, transgender status, gender identity, gender dysphoria, sexual orientation, national origin, physical or mental disability, protected veteran status, marital and familial status, domestic violence victim status, known relationship or association with any member of a protected class or other characteristics protected by applicable law.

Job DescriptionThe Award Winning Home2 Suites by Hilton Queensbury is hiring for Part time Night Auditor. 11p-7a starting at 18.00 an hour, with Hilton Hotels discount and company wide incentives!! We will train you on premise. Job Summary The Night Auditor/Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out. Job Essentials • Clicks 1 button to run audit!!!!, • Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses., • Assist guests with arrival and departure from hotel, while providing positive guests experiences., • Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate in accordance to established guidelines., • Maintain confidentiality of all guests and hotel information., • Exhibit attention to detail in order to ensure security of guest room access., • Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the Make it Right Hilton established guidelines., • Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner, • Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions., • Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner., • Ensure work area is clean and clear debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively, • Ability to access and accurately input information using a moderately complex computer system, • Able to handle cash and credit transactions., • General knowledge of local area attractions and transportation., • Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied., • Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect accurate information and resolve conflicts., • Ability to observe and detect signs of emergency situations., • Ability to establish and maintain effective working relationships with associates, customers and patrons., • Command of the English language both written and verbal., • Ability to multi-task, and prioritizes with excellent follow up skills and customer service., • Regular attendance in conformance with the standards is essential to the successful performance of this position., • Comply with attendance rules and be available to work on a regular basis. Able to work a flexible schedule, varied shifts, including Weekday, Evenings, weekends and holidays. eHhb8bJE9k

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our Arrow Main Office team as: Universal Banker This opportunity may be perfect for you if you have experience in: Excellent Customer Service and Communication Skills Relationship Building and Sales Excels in a detail-oriented, regulatory environment Account Management About this position: Responsible for performing a complete range of services for customers including: processing customer transactions, opening/closing accounts, responding to inquiries, and assisting staff/supervisors with functions relative to the daily operation of the Branch. Frequently transitions between working as a Teller and helping customers on the Platform. Works with customers to identify needs and explain products/services with the goal of converting service opportunities into sales events. This position is located in Glens Falls, NY. Essential Job Functions: Provide consistent, outstanding customer service by anticipating and reacting to customer needs. Process transactions accurately and efficiently; balance cash drawer and adhere to established cash limits, cash handling and check cashing policies. Meet with customers to discuss personal and/or business financial needs; open or modify accounts to address customer needs and maintain or expand customer relationships. Research customer questions and direct problem resolution to maintain customer relationships. Solicit new business, cross-sell Company products/services and support sales goals; actively participate in referral program by making referrals as appropriate. Comply with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as applicable. Adhere to requirements pertaining to branch security, fraud prevention and Bank Secrecy Act; identify counterfeit currency and monetary instruments; adhere to Company policies and procedures. Provide training, support and guidance as appropriate to co-workers and customers. Act in Branch Manager’s absence as needed. Able to travel, using reliable transportation, to various branches to meet operational needs Ability to work rotating Saturday schedule What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having Education/Certifications/Experience: Associates Degree or equivalent experience required 4-6 years of customer service experience required; experience in a financial institution preferred Ability to achieve NMLS certification and Signature Guarantee certification Skills/Knowledge: Strong communications skills, both written and verbal; comfortable communicating with customers, co-workers, and management Quality customer service skills; friendliness, a helpful attitude, patience, and professionalism Quality problem solving skills; ability to work independently and as part of a cooperative work team Proficient in Microsoft Office Suite: Word, Excel, and Outlook; ability to work with other programs and bank-related software a plus Solid sales and referral experience; knowledge of bank and insurance products/services Skilled in Microsoft Office Suite (Word, Excel and Outlook); ability to learn banking-related software Physical Demands: Must be able to sit for prolonged periods of time and walk/stand for brief periods of time. Must be able to repetitively use a telephone and computer mouse and keyboard. Ability to lift/move up to 15 lbs. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. We provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $19.00 - $22.00 per hour commensurate with experience and education. Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance. L1-st1