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  • Front Desk Agent – Entry Level
    Front Desk Agent – Entry Level
    hace 1 día
    Jornada completa
    Secaucus

    We are hiring Front Desk Agents to join a highly motivated, guest-focused front office team. This is an entry-level position, perfect for anyone looking to get their foot in the hospitality industry or transition into hotel operations. No two days are the same — you’ll be the first point of contact for our guests and a key part of creating a positive stay experience. You’ll receive hands-on training, clear expectations, and ongoing support from an experienced Front Desk leadership team that believes in coaching, collaboration, and growth. What You’ll Learn Hotel front desk operations and guest service standards Check-in/check-out procedures, reservations, and billing Professional communication and service recovery How hotel departments work together to support the guest experience The foundation needed to grow into advanced front desk or leadership roles Key Responsibilities Greet and welcome guests in a friendly, professional manner Handle check-ins, check-outs, and guest requests efficiently Answer guest questions regarding hotel services, amenities, and local attractions Accurately manage reservations, room assignments, and guest information Communicate effectively with Housekeeping, Engineering, Sales, and Leadership Maintain clean, organized work areas and accurate logs/pass-ons Follow hotel policies, procedures, and brand standards Assist with package handling, guest messages, and service requests What We’re Looking For Entry-level candidates welcome — hotel experience not required Positive attitude and strong customer service mindset Willingness to learn, ask questions, and accept coaching Ability to multitask and stay composed in a fast-paced environment Strong communication and basic computer skills Flexible availability (evenings, weekends, holidays as needed) Team players who take pride in doing things the right way Growth & Culture At our hotel, Front Desk Agents aren’t “stuck” at the desk. We actively promote from within and provide opportunities for growth to those who demonstrate reliability, initiative, and strong guest service skills. You’ll be joining a collaborative front desk leadership team that works closely with all departments and values accountability, teamwork, and continuous improvement.

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  • Travel Agent
    Travel Agent
    hace 7 días
    Jornada completa
    Livingston

    ✨ We’re Hiring: Luxury Leisure Travel Director (SABRE Required) ✨ On site in Livingston, N.J. We are a boutique luxury travel company specializing in highly personalized, bespoke leisure experiences for discerning travelers. We are seeking an accomplished Luxury Leisure Travel Advisor to lead and support a small, elite team of travel advisors. This is a hands-on leadership role for someone who thrives in a high-touch, detail-driven environment and brings expert-level SABRE proficiency and a deep understanding of luxury leisure travel. About the Role • Lead, mentor, and support a small team of experienced luxury travel advisors, • Oversee complex, customized leisure itineraries from planning through post-travel, • Personally manage and review air ticketing, exchanges, and irregular operations using SABRE exclusively, • Act as the escalation point for VIP and ultra-luxury clients, • Maintain impeccable service standards aligned with a boutique luxury brand, • Support advisor development, workflow efficiency, and best practices, • Support elite independent contractors Qualifications • Extensive hands-on experience with the SABRE GDS (required – this role is SABRE-only experience ), • Proven background in luxury leisure travel (custom FITs, premium air, 5-star hotels, private services), • Prior experience managing or mentoring a team of travel advisors, • Strong international air knowledge, fare construction, and ticketing expertise, • Exceptional client service skills, discretion, and attention to detail Preferred: • Experience working with VIP or UHNW clientele, • Familiarity with luxury hotel programs and preferred partner networks Compensation & Benefits • Competitive salary based on experience, • Performance-based bonus potential, • Paid time off and holidays, • Travel industry and preferred partner benefits, • Long-term growth opportunity within a boutique luxury brand Why Join Us • Work with a refined, collaborative, and highly professional team, • Manage meaningful client relationships, • Be part of a company that values craftsmanship, personalization, and excellence 📩 To Apply: Please send your resume and a brief introduction highlighting your luxury leisure experience and SABRE expertise.

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