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Description 100% Remote - East Coast hours required Our client is building AI-enabled products with small, cross-functional teams. As the Release Train Engineer, you will own how work flows through one program by making work visible, protecting team capacity, clearing blockers, and turning business priorities into small, deliverable pieces. You will partner with a Product Lead and a Technical Lead and lead through facilitation, coaching, and flow expertise. We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $75.00 to $85.00/hr. w2 JN -102026-109166 Responsibilities • Run the system of work by establishing and improving the program Kanban, WIP limits, and clear readiness and done criteria while avoiding unnecessary ceremonies., • Translate intent into executable work by partnering with product and business leaders to break outcomes into small, testable epics that teams pull based on capacity., • Clear the path by surfacing and resolving risks, dependencies, and blockers across data access, integrations, and review queues., • Embed AI readiness into delivery by planning evaluation, human review, monitoring, and support as first-class work., • Facilitate decisions through planning, syncs, demos, and retrospectives focused on evidence, forecasts, and trade-offs., • Grow team autonomy by coaching leaders and teams to make sound local decisions that reduce reliance on central coordination. Experience Requirements • Proven Release Train Engineer or equivalent senior multi-team Agile leadership with measurable improvements in flow, predictability, and quality., • Expertise in Kanban, Scrumban, and Lean flow including WIP limits, cycle time, aging work, and dependency management., • Strong coaching and facilitation skills with the ability to challenge unrealistic commitments and guide trade-offs with senior leaders., • Adaptive approach that scales down large-framework practices to fit small teams and continuous planning., • Working knowledge of AI delivery across data, model evaluation, human review, integration, and monitoring., • Cross-functional leadership experience across business, product, technology, vendors, and risk or controls., • Nice to have: experience in financial services or regulated industries, launching new small teams, multi-vendor coordination, and SAFe RTE, Kanban, or coaching certifications. Education Requirements

Job Description Independent Contractor Opportunity: Hybrid Field Interviewer Flexible Work. Meaningful Community Impact. Are you passionate about serving your community? Do you have experience in social services, community outreach, research, or working directly with people? Are you looking for flexible, project-based work where you can manage your own schedule? If so, this Independent Contractor Field Interviewer opportunity may be a great fit for you. As a Field Interviewer, you’ll conduct confidential surveys with individuals receiving state-supported services and help ensure their experiences and perspectives are accurately captured. About Us Since 1982, Vital Research has been committed to creating vibrant, inclusive communities by ensuring diverse voices and experiences are represented through social science research and evaluation. Our work includes evaluation design and research methodology, data collection, and results dissemination. All of our work supports our vision of a world where every person is valued and has an equal opportunity to live life to their fullest potential. About the Contract Opportunity Field Interviewers are contracted to collect confidential survey data for social research projects. This opportunity offers flexibility and autonomy. You manage your own schedule and determine when and how you complete assigned interviews, while following established project protocols and deadlines. Contract Term: January 12, 2027– May 30, 2027 (or until all interviews are completed) Contract Type: Independent Contractor Expected Commitment: Minimum of 5 completed surveys per week Using a company-provided tablet and software, you’ll contact pre-identified participants and conduct surveys by video based on the participants’ preference. Successful contractors will demonstrate empathy, professionalism, clear communication, attention to detail, and the ability to work independently. About the Project Vital Research, in partnership with the State of New York, is seeking independent contractors for a statewide project focused on understanding the quality of life and satisfaction of individuals receiving state-supported services. The information collected will help inform and improve service delivery in areas including: • Access to essential services, • Communication with providers and case managers, • Choice and quality of services, • Medical transportation, • Personal safety, • Community inclusion and empowerment Learn about the project: • National Core Indicators – Intellectual and Developmental Disabilities (NCI-IDD) Contractor Responsibilities Contractors will be responsible for: • Contacting participants from a provided list to schedule and complete surveys, • Completing an average of 1 survey per day or 5 surveys per week, • Conducting surveys using company-provided technology and established protocols, • Accurately recording participant responses while maintaining confidentiality, • Communicating professionally and respectfully with participants, • Demonstrating empathy and cultural sensitivity during participant interactions, • Communicating with the research team regarding project-related questions or updates, • Using the provided translation service when needed, • Managing their own schedule and completing assignments within established project expectations You May Be a Good Fit If You: • Must be fully vaccinated against COVID-19 and Influenza viruses within one year and must remain current throughout the duration of the project., • Have experience conducting interviews, surveys, or research, • Have experience supporting aging, disabled, or other underserved populations through social services, community outreach, or related work, • Communicate clearly and build trust and rapport with others, • Are comfortable conducting interviews by video and in person, • Are highly organized and detail-oriented, • Are comfortable using tablets, mobile applications, and digital tools, • Work well independently and manage your time effectively, • Have reliable transportation and access to a personal vehicle for in-person interviews Compensation Paid Per Completed Survey Contractors are compensated for each completed survey, with rates based on the interview method: • $90 per completed video interview, • $100+ per completed in-person interview, depending on travel distance Contractor Training Payments Required training is provided before beginning participant interviews. Contractors receive: • $50 upon completion of pre-training modules, • $300 upon completion of mandatory virtual training on January 12-14, 2027, • $50 upon completion of required post-training knowledge and skills assessments, for eligible contractors *Note: The posted salary range of $45–$50/hour is based on approximately $90–$100 per interview Interested in the Opportunity? If you’re looking for flexible, project-based work that makes a meaningful community impact, this could be an opportunity to put your skills and experience to work. Apply today to be considered for the Hybrid Field Interviewer independent contractor opportunity.

Job Description At Public Partnerships LLC (PPL), you’ll support New Yorkers with disabilities and chronic health conditions as they manage their care and stay independent at home. You’ll be the friendly, knowledgeable voice people rely on, and we’ll support you with strong benefits, growth opportunities, and a clear path forward! We're committed to bringing passion and customer focus to the business. Part-Time Customer Service Representative This position has a fixed schedule: • Monday-Friday, • 10:00 AM–2:00 PM, • 20 hours per week, • Onsite in Latham, NY At Public Partnerships LLC (PPL), you’ll support New Yorkers with disabilities and chronic health conditions as they manage their care and stay independent at home. You’ll be the friendly, knowledgeable voice people rely on, and we’ll support you with strong benefits, growth opportunities, and a clear path forward! • Location: Onsite – Latham, NY, 12110, • $22/hour + up to 10% performance bonus, • $500 retention bonus at 6 months based on performance Schedule Snapshot • Monday- Friday 10:00 AM–2:00 PM, • Onsite in Latham, NY Based on performance, employees become eligible for: • Shift bidding opportunities, • Hybrid work (2–3 remote days per week), • Additional schedule options Language Skills Desired: We value a diverse, multilingual workforce and encourage candidates who speak any language to apply. This position offers a $1.50/hour bilingual premium. What You’ll Do • Deliver exceptional customer service by handling high-volume inbound and outbound calls with professionalism, empathy, and efficiency, • Communicate clearly and effectively with diverse populations, including individuals with disabilities, ensuring a supportive and inclusive experience, • Accurately document all customer interactions, inquiries, and resolutions to meet audit and compliance standards, • Manage administrative tasks such as support tickets, email, and mail routing while maintaining strong attention to detail, • Develop and maintain in-depth knowledge of program rules, policies, and internal systems to resolve customer inquiries confidently, • Apply strong problem-solving and troubleshooting skills to address customer concerns and deliver timely resolutions, • Thrive in a fast-paced environment by effectively prioritizing tasks, managing time, and maintaining high-quality work standards About PPL Public Partnerships LLC (PPL) supports people who use long-term care services to self-direct their care. As the Statewide Fiscal Intermediary for New York’s CDPAP program, PPL helps ensure individuals can live independently with the support they need. Learn more: https://pplfirst.com/cdpap The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! \nCompany Description We're committed to bringing passion and customer focus to the business. Public Partnerships LLC. supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com). We're committed to bringing passion and customer focus to the business.\r\n\r\nPublic Partnerships LLC. supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. \r\n\r\n\r\nOur culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).

Job Description Location: Albany, NY Job Type: Full-Time Target Salary Range*: $100,000 - $120,000. *This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary Position Overview: The work you’ll do will be impactful to the mission of our NYS customer. You will play a crucial role as you join our team in partnership with New York State of Health (NYSoH) to provide comprehensive health coverage to more than 7.0 million New Yorkers through its Health Benefit Exchange (HBE) We are seeking a Operation Analytics Lead to lead operational analytics, observability, systems administration coordination, and KPI/OKR governance across enterprise applications and technology services. This role will drive the collection, validation, analysis, and reporting of operational metrics while using tools such as Splunk or Dynatrace to improve visibility into application health, infrastructure performance, service reliability, and business outcomes. The role partners with application, infrastructure, development, security, and business teams to identify issues, guide root-cause analysis, streamline operational processes, and transition repeatable metrics and reporting activities to the Operations team. Key Responsibilities: • KPI/OKR Metrics Collection & Governance: Define and maintain metric definitions, targets, owners, data sources, collection schedules, and validation controls. Consolidate KPI/OKR data and communicate performance against objectives., • Splunk Analytics & Log Management: Develop and optimize SPL searches, reports, alerts, dashboards, and scheduled reports. Analyze application, system, security, and integration logs; monitor HTTP status codes, errors, transaction failures, ingestion trends, and recurring patterns; and translate findings into actionable operational insights., • Observability & Performance Monitoring: Use analytical capabilities for application performance monitoring, distributed tracing, service-flow analysis, infrastructure visibility, anomaly detection, and alerting. Correlate performance indicators with logs and events to help isolate service degradation and accelerate root-cause analysis., • Operational Analytics & Visualization: Build operational scorecards and dashboards using appropriate analytics and visualization tools, such as Power BI, Splunk dashboards, and Excel. Track availability, latency, error rates, incident trends, SLA/SLO performance, capacity, workload, and automation outcomes., • Systems & Application Administration: Coordinate and support administration of Linux/Unix and Windows environments, application servers, middleware, and integration platforms. Relevant areas may include JBoss, MuleSoft, Twilio integrations, service configuration, access and permissions, certificates, scheduled jobs, deployments, patching coordination, capacity monitoring, and environment health checks., • Scripting & Operational Automation: Use Shell/Bash, Python, and, where appropriate, Java or API-based integrations to automate data collection, log processing, recurring reports, health checks, alert enrichment, and routine operational tasks., • Incident, Problem & Root-Cause Management: Partner with application and infrastructure teams to investigate incidents, correlate logs and metrics, identify root causes, document corrective actions, and track recurring issues through resolution. Support incident, problem, and change-management processes., • Monitoring, Alerting & Service Reliability: Review monitoring coverage, alert thresholds, dashboards, and escalation paths. Reduce noisy or duplicate alerts, improve signal quality, and support service availability, resilience, and operational readiness., • Stakeholder Coordination & Project Management: Manage milestones, dependencies, risks, action items, and reporting commitments. Work with business owners, engineering teams, application support, and leadership to establish accountability and communicate operational performance., • DevOps Issue & Defect Management: Lead cross-functional tracking and coordination of production issues, application defects, incident investigations, and remediation activities across Development, QA, Infrastructure, and Operations. Monitor SLA commitments, identify recurring problems, track corrective and preventive actions, and provide clear status reporting to technical teams and leadership., • Operations Transition & Knowledge Transfer: Create runbooks, standard operating procedures, support matrices, metric inventories, escalation procedures, and training materials. Lead knowledge-transfer sessions and coordinate formal handover of KPI/OKR collection, dashboards, and recurring operational processes to the Operations team., • Continuous Improvement: Identify opportunities to improve observability, data quality, process consistency, automation, system reliability, and operational efficiency; track outcomes through measurable KPIs and OKRs.Qualifications:, • Bachelor’s degree in related discipline, • Minimum of 8 years’ related experience, • Experience in IT operations, systems or application administration, operational analytics, technical project coordination, or a related enterprise technology role., • Experience defining, collecting, validating, analyzing, and reporting KPIs, OKRs, SLAs, or SLOs., • Hands-on experience with log analysis, monitoring, alerting, troubleshooting, and root-cause analysis., • Hands-on experience with Splunk Enterprise, SPL, dashboards, alerts, log ingestion, field extraction, and data normalization., • Experience managing DevOps issue and defect lifecycles, including triage, prioritization, backlog and aging management, cross-team escalation, release coordination, and resolution reporting., • Ability to create clear operational reports, dashboards, scorecards, and leadership updates., • Strong knowledge of incident tracking, problem management, change coordination, documentation, and operational handover., • Strong stakeholder management, communication, analytical thinking, prioritization, and continuous-improvement skills., • Preferred Qualifications:, • Experience with performance tool monitoring, distributed tracing, infrastructure monitoring, service flow, and anomaly detection., • Familiarity with observability and monitoring platforms such as Prometheus, Grafana, AppDynamics, Elastic/ELK, or OpenTelemetry., • Experience administering or supporting Linux/Unix and Windows systems, application servers, middleware, and enterprise integrations., • Knowledge of JBoss, MuleSoft, REST APIs, JSON, SFTP, and Twilio or similar communications/integration services., • Scripting or automation experience with Shell/Bash, Python, PowerShell, Java, or REST APIs., • Familiarity with IT service management and workflow tools such as ServiceNow and Jira, and analytics tools such as Power BI and Excel., • Understanding of networking and application fundamentals, including DNS, TLS/certificates, HTTP/HTTPS, ports, authentication, access control, and service dependencies., • Experience preparing runbooks, operational readiness checklists, support models, knowledge-transfer materials, and service transition plans.

Job Description MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2. Operations Analytics Lead Pay Rate: $55.28 - $56.73 per hour during the 6–12-month contract term. $125K upon conversion. Location: Albany, NY - Hybrid schedule in office twice a week and every other Friday. Job Description: We are seeking a Operations Analytics Lead to lead operational analytics, observability, systems administration coordination, and KPI/OKR governance across enterprise applications and technology services. This role will drive the collection, validation, analysis, and reporting of operational metrics while using tools such as Splunk or Dynatrace to improve visibility into application health, infrastructure performance, service reliability, and business outcomes. The role partners with application, infrastructure, development, security, and business teams to identify issues, guide root-cause analysis, streamline operational processes, and transition repeatable metrics and reporting activities to the Operations team. WHAT YOU'LL OWN & DELIVER KPI/OKR Metrics Collection & Governance: Define and maintain metric definitions, targets, owners, data sources, collection schedules, and validation controls. Consolidate KPI/OKR data and communicate performance against objectives. Splunk Analytics & Log Management: Develop and optimize SPL searches, reports, alerts, dashboards, and scheduled reports. Analyze application, system, security, and integration logs; monitor HTTP status codes, errors, transaction failures, ingestion trends, and recurring patterns; and translate findings into actionable operational insights. Observability & Performance Monitoring: Use analytical capabilities for application performance monitoring, distributed tracing, service-flow analysis, infrastructure visibility, anomaly detection, and alerting. Correlate performance indicators with logs and events to help isolate service degradation and accelerate root-cause analysis. Operational Analytics & Visualization: Build operational scorecards and dashboards using appropriate analytics and visualization tools, such as Power BI, Splunk dashboards, and Excel. Track availability, latency, error rates, incident trends, SLA/SLO performance, capacity, workload, and automation outcomes. Systems & Application Administration: Coordinate and support administration of Linux/Unix and Windows environments, application servers, middleware, and integration platforms. Relevant areas may include JBoss, MuleSoft, Twilio integrations, service configuration, access and permissions, certificates, scheduled jobs, deployments, patching coordination, capacity monitoring, and environment health checks. Scripting & Operational Automation: Use Shell/Bash, Python, and, where appropriate, Java or API-based integrations to automate data collection, log processing, recurring reports, health checks, alert enrichment, and routine operational tasks. Incident, Problem & Root-Cause Management: Partner with application and infrastructure teams to investigate incidents, correlate logs and metrics, identify root causes, document corrective actions, and track recurring issues through resolution. Support incident, problem, and change-management processes. Monitoring, Alerting & Service Reliability: Review monitoring coverage, alert thresholds, dashboards, and escalation paths. Reduce noisy or duplicate alerts, improve signal quality, and support service availability, resilience, and operational readiness. Stakeholder Coordination & Project Management: Manage milestones, dependencies, risks, action items, and reporting commitments. Work with business owners, engineering teams, application support, and leadership to establish accountability and communicate operational performance. DevOps Issue & Defect Management: Lead cross-functional tracking and coordination of production issues, application defects, incident investigations, and remediation activities across Development, QA, Infrastructure, and Operations. Monitor SLA commitments, identify recurring problems, track corrective and preventive actions, and provide clear status reporting to technical teams and leadership. Operations Transition & Knowledge Transfer: Create runbooks, standard operating procedures, support matrices, metric inventories, escalation procedures, and training materials. Lead knowledge-transfer sessions and coordinate formal handover of KPI/OKR collection, dashboards, and recurring operational processes to the Operations team. Continuous Improvement: Identify opportunities to improve observability, data quality, process consistency, automation, system reliability, and operational efficiency; track outcomes through measurable KPIs and OKRs. WHAT YOU'LL NEED TO SUCCEED EDUCATION AND EXPERIENCE Required Qualifications Experience in IT operations, systems or application administration, operational analytics, technical project coordination, or a related enterprise technology role. Experience defining, collecting, validating, analyzing, and reporting KPIs, OKRs, SLAs, or SLOs. Hands-on experience with log analysis, monitoring, alerting, troubleshooting, and root-cause analysis. Hands-on experience with Splunk Enterprise, SPL, dashboards, alerts, log ingestion, field extraction, and data normalization. Experience managing DevOps issue and defect lifecycles, including triage, prioritization, backlog and aging management, cross-team escalation, release coordination, and resolution reporting. Ability to create clear operational reports, dashboards, scorecards, and leadership updates. Strong knowledge of incident tracking, problem management, change coordination, documentation, and operational handover. Strong stakeholder management, communication, analytical thinking, prioritization, and continuous-improvement skills. Preferred Qualifications Experience with performance tool monitoring, distributed tracing, infrastructure monitoring, service flow, and anomaly detection. Familiarity with observability and monitoring platforms such as Prometheus, Grafana, AppDynamics, Elastic/ELK, or OpenTelemetry. Experience administering or supporting Linux/Unix and Windows systems, application servers, middleware, and enterprise integrations. Knowledge of JBoss, MuleSoft, REST APIs, JSON, SFTP, and Twilio or similar communications/integration services. Scripting or automation experience with Shell/Bash, Python, PowerShell, Java, or REST APIs. Familiarity with IT service management and workflow tools such as ServiceNow and Jira, and analytics tools such as Power BI and Excel. Understanding of networking and application fundamentals, including DNS, TLS/certificates, HTTP/HTTPS, ports, authentication, access control, and service dependencies. Experience preparing runbooks, operational readiness checklists, support models, knowledge-transfer materials, and service transition plans. EXPECTED DELIVERABLES A governed KPI/OKR inventory with definitions, owners, targets, data sources, and reporting cadence. Splunk and/or Dynatrace dashboards, searches, alerts, and operational reports aligned to service needs. Log and performance analysis that highlights error patterns, service degradation, capacity concerns, and actionable remediation. Documented operational health checks, support procedures, escalation paths, and incident/problem follow-up actions. Automation opportunities and scripts that reduce manual data collection and recurring reporting effort. An issue and defect management framework with severity definitions, ownership and escalation paths, SLA tracking, aging reports, root-cause follow-up, and closure criteria. A complete Operations transition package covering dashboards, metric collection, SOPs/runbooks, training, ownership, and handover sign-off. Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job DescriptionJOB TITLE: Operation Analytics Lead JOB LOCATION: Hybrid, onsite in Albany NY 3 days a week WAGE RANGE*: $65HR to $70HR w2 only JOB NUMBER: 26-01597 REQUIRED EXPERIENCE: Experience in IT operations, systems or application administration, operational analytics, technical project coordination, or a related enterprise technology role. Experience defining, collecting, validating, analyzing, and reporting KPIs, OKRs, SLAs, or SLOs. Hands-on experience with log analysis, monitoring, alerting, troubleshooting, and root-cause analysis. Hands-on experience with Splunk Enterprise, SPL, dashboards, alerts, log ingestion, field extraction, and data normalization. Experience managing DevOps issue and defect lifecycles, including triage, prioritization, backlog and aging management, cross-team escalation, release coordination, and resolution reporting. JOB DESCRIPTION We are seeking a Operations Analytics Lead to lead operational analytics, observability, systems administration coordination, and KPI/OKR governance across enterprise applications and technology services. This role will drive the collection, validation, analysis, and reporting of operational metrics while using tools such as Splunk or Dynatrace to improve visibility into application health, infrastructure performance, service reliability, and business outcomes. The role partners with application, infrastructure, development, security, and business teams to identify issues, guide root-cause analysis, streamline operational processes, and transition repeatable metrics and reporting activities to the Operations team. WHAT YOU'LL OWN & DELIVER KPI/OKR Metrics Collection & Governance: Define and maintain metric definitions, targets, owners, data sources, collection schedules, and validation controls. Consolidate KPI/OKR data and communicate performance against objectives. Splunk Analytics & Log Management: Develop and optimize SPL searches, reports, alerts, dashboards, and scheduled reports. Analyze application, system, security, and integration logs; monitor HTTP status codes, errors, transaction failures, ingestion trends, and recurring patterns; and translate findings into actionable operational insights. Observability & Performance Monitoring: Use analytical capabilities for application performance monitoring, distributed tracing, service-flow analysis, infrastructure visibility, anomaly detection, and alerting. Correlate performance indicators with logs and events to help isolate service degradation and accelerate root-cause analysis. Operational Analytics & Visualization: Build operational scorecards and dashboards using appropriate analytics and visualization tools, such as Power BI, Splunk dashboards, and Excel. Track availability, latency, error rates, incident trends, SLA/SLO performance, capacity, workload, and automation outcomes. Systems & Application Administration: Coordinate and support administration of Linux/Unix and Windows environments, application servers, middleware, and integration platforms. Relevant areas may include JBoss, MuleSoft, Twilio integrations, service configuration, access and permissions, certificates, scheduled jobs, deployments, patching coordination, capacity monitoring, and environment health checks. Scripting & Operational Automation: Use Shell/Bash, Python, and, where appropriate, Java or API-based integrations to automate data collection, log processing, recurring reports, health checks, alert enrichment, and routine operational tasks. Incident, Problem & Root-Cause Management: Partner with application and infrastructure teams to investigate incidents, correlate logs and metrics, identify root causes, document corrective actions, and track recurring issues through resolution. Support incident, problem, and change-management processes. Monitoring, Alerting & Service Reliability: Review monitoring coverage, alert thresholds, dashboards, and escalation paths. Reduce noisy or duplicate alerts, improve signal quality, and support service availability, resilience, and operational readiness. Stakeholder Coordination & Project Management: Manage milestones, dependencies, risks, action items, and reporting commitments. Work with business owners, engineering teams, application support, and leadership to establish accountability and communicate operational performance. DevOps Issue & Defect Management: Lead cross-functional tracking and coordination of production issues, application defects, incident investigations, and remediation activities across Development, QA, Infrastructure, and Operations. Monitor SLA commitments, identify recurring problems, track corrective and preventive actions, and provide clear status reporting to technical teams and leadership. Operations Transition & Knowledge Transfer: Create runbooks, standard operating procedures, support matrices, metric inventories, escalation procedures, and training materials. Lead knowledge-transfer sessions and coordinate formal handover of KPI/OKR collection, dashboards, and recurring operational processes to the Operations team. Continuous Improvement: Identify opportunities to improve observability, data quality, process consistency, automation, system reliability, and operational efficiency; track outcomes through measurable KPIs and OKRs. Required Qualifications • Experience in IT operations, systems or application administration, operational analytics, technical project coordination, or a related enterprise technology role., • Experience defining, collecting, validating, analyzing, and reporting KPIs, OKRs, SLAs, or SLOs., • Hands-on experience with log analysis, monitoring, alerting, troubleshooting, and root-cause analysis., • Hands-on experience with Splunk Enterprise, SPL, dashboards, alerts, log ingestion, field extraction, and data normalization., • Experience managing DevOps issue and defect lifecycles, including triage, prioritization, backlog and aging management, cross-team escalation, release coordination, and resolution reporting., • Ability to create clear operational reports, dashboards, scorecards, and leadership updates., • Strong knowledge of incident tracking, problem management, change coordination, documentation, and operational handover., • Strong stakeholder management, communication, analytical thinking, prioritization, and continuous-improvement skills. Preferred Qualifications • Experience with performance tool monitoring, distributed tracing, infrastructure monitoring, service flow, and anomaly detection., • Familiarity with observability and monitoring platforms such as Prometheus, Grafana, AppDynamics, Elastic/ELK, or OpenTelemetry., • Experience administering or supporting Linux/Unix and Windows systems, application servers, middleware, and enterprise integrations., • Knowledge of JBoss, MuleSoft, REST APIs, JSON, SFTP, and Twilio or similar communications/integration services., • Scripting or automation experience with Shell/Bash, Python, PowerShell, Java, or REST APIs., • Familiarity with IT service management and workflow tools such as ServiceNow and Jira, and analytics tools such as Power BI and Excel., • Understanding of networking and application fundamentals, including DNS, TLS/certificates, HTTP/HTTPS, ports, authentication, access control, and service dependencies., • Experience preparing runbooks, operational readiness checklists, support models, knowledge-transfer materials, and service transition plans. EXPECTED DELIVERABLES • A governed KPI/OKR inventory with definitions, owners, targets, data sources, and reporting cadence., • Splunk and/or Dynatrace dashboards, searches, alerts, and operational reports aligned to service needs., • Log and performance analysis that highlights error patterns, service degradation, capacity concerns, and actionable remediation., • Documented operational health checks, support procedures, escalation paths, and incident/problem follow-up actions., • Automation opportunities and scripts that reduce manual data collection and recurring reporting effort., • An issue and defect management framework with severity definitions, ownership and escalation paths, SLA tracking, aging reports, root-cause follow-up, and closure criteria., • A complete Operations transition package covering dashboards, metric collection, SOPs/runbooks, training, ownership, and handover sign-off. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities • While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion. #Dice

Job Description Contract to Hire Hybrid role - Remote + onsite in Albany, NY Client's goal is to hire Full Time after a period of consulting Job Description: Client is seeking a Operations Analytics Lead to lead operational analytics, observability, systems administration coordination, and KPI/OKR governance across enterprise applications and technology services. • This role will drive the collection, validation, analysis, and reporting of operational metrics while using tools such as Splunk or Dynatrace to improve visibility into application health, infrastructure performance, service reliability, and business outcomes., • The role partners with application, infrastructure, development, security, and business teams to identify issues, guide root-cause analysis, streamline operational processes, and transition repeatable metrics and reporting activities to the Operations team. WHAT YOU'LL OWN & DELIVER: • KPI/OKR Metrics Collection & Governance: Define and maintain metric definitions, targets, owners, data sources, collection schedules, and validation controls. Consolidate KPI/OKR data and communicate performance against objectives., • Splunk Analytics & Log Management: Develop and optimize SPL searches, reports, alerts, dashboards, and scheduled reports. Analyze application, system, security, and integration logs; monitor HTTP status codes, errors, transaction failures, ingestion trends, and recurring patterns; and translate findings into actionable operational insights., • Observability & Performance Monitoring: Use analytical capabilities for application performance monitoring, distributed tracing, service-flow analysis, infrastructure visibility, anomaly detection, and alerting. Correlate performance indicators with logs and events to help isolate service degradation and accelerate root-cause analysis., • Operational Analytics & Visualization: Build operational scorecards and dashboards using appropriate analytics and visualization tools, such as Power BI, Splunk dashboards, and Excel. Track availability, latency, error rates, incident trends, SLA/SLO performance, capacity, workload, and automation outcomes., • Systems & Application Administration: Coordinate and support administration of Linux/Unix and Windows environments, application servers, middleware, and integration platforms. Relevant areas may include JBoss, MuleSoft, Twilio integrations, service configuration, access and permissions, certificates, scheduled jobs, deployments, patching coordination, capacity monitoring, and environment health checks., • Scripting & Operational Automation: Use Shell/Bash, Python, and, where appropriate, Java or API-based integrations to automate data collection, log processing, recurring reports, health checks, alert enrichment, and routine operational tasks., • Incident, Problem & Root-Cause Management: Partner with application and infrastructure teams to investigate incidents, correlate logs and metrics, identify root causes, document corrective actions, and track recurring issues through resolution. Support incident, problem, and change-management processes., • Monitoring, Alerting & Service Reliability: Review monitoring coverage, alert thresholds, dashboards, and escalation paths. Reduce noisy or duplicate alerts, improve signal quality, and support service availability, resilience, and operational readiness., • Stakeholder Coordination & Project Management: Manage milestones, dependencies, risks, action items, and reporting commitments. Work with business owners, engineering teams, application support, and leadership to establish accountability and communicate operational performance., • DevOps Issue & Defect Management: Lead cross-functional tracking and coordination of production issues, application defects, incident investigations, and remediation activities across Development, QA, Infrastructure, and Operations. Monitor SLA commitments, identify recurring problems, track corrective and preventive actions, and provide clear status reporting to technical teams and leadership., • Operations Transition & Knowledge Transfer: Create runbooks, standard operating procedures, support matrices, metric inventories, escalation procedures, and training materials. Lead knowledge-transfer sessions and coordinate formal handover of KPI/OKR collection, dashboards, and recurring operational processes to the Operations team., • Continuous Improvement: Identify opportunities to improve observability, data quality, process consistency, automation, system reliability, and operational efficiency; track outcomes through measurable KPIs and OKRs. Requirements: • 8+ years of Experience in IT operations, systems or application administration, operational analytics, technical project coordination, or a related enterprise technology role., • Experience defining, collecting, validating, analyzing, and reporting KPIs, OKRs, SLAs, or SLOs., • Hands-on experience with log analysis, monitoring, alerting, troubleshooting, and root-cause analysis., • Hands-on experience with Splunk Enterprise, SPL, dashboards, alerts, log ingestion, field extraction, and data normalization., • Experience managing DevOps issue and defect lifecycles, including triage, prioritization, backlog and aging management, cross-team escalation, release coordination, and resolution reporting., • Ability to create clear operational reports, dashboards, scorecards, and leadership updates., • Strong knowledge of incident tracking, problem management, change coordination, documentation, and operational handover., • Strong stakeholder management, communication, analytical thinking, prioritization, and continuous-improvement skills. Preferred Qualifications • Experience with performance tool monitoring, distributed tracing, infrastructure monitoring, service flow, and anomaly detection., • Familiarity with observability and monitoring platforms such as Prometheus, Grafana, AppDynamics, Elastic/ELK, or OpenTelemetry., • Experience administering or supporting Linux/Unix and Windows systems, application servers, middleware, and enterprise integrations., • Knowledge of JBoss, MuleSoft, REST APIs, JSON, SFTP, and Twilio or similar communications/integration services., • Scripting or automation experience with Shell/Bash, Python, PowerShell, Java, or REST APIs., • Familiarity with IT service management and workflow tools such as ServiceNow and Jira, and analytics tools such as Power BI and Excel., • Understanding of networking and application fundamentals, including DNS, TLS/certificates, HTTP/HTTPS, ports, authentication, access control, and service dependencies., • Experience preparing runbooks, operational readiness checklists, support models, knowledge-transfer materials, and service transition plans. EXPECTED DELIVERABLES • A governed KPI/OKR inventory with definitions, owners, targets, data sources, and reporting cadence., • Splunk and/or Dynatrace dashboards, searches, alerts, and operational reports aligned to service needs., • Log and performance analysis that highlights error patterns, service degradation, capacity concerns, and actionable remediation., • Documented operational health checks, support procedures, escalation paths, and incident/problem follow-up actions., • Automation opportunities and scripts that reduce manual data collection and recurring reporting effort., • An issue and defect management framework with severity definitions, ownership and escalation paths, SLA tracking, aging reports, root-cause follow-up, and closure criteria., • A complete Operations transition package covering dashboards, metric collection, SOPs/runbooks, training, ownership, and handover sign-off.

Job Description POSITION SUMMARY Old World Provisions is seeking a Director of Procurement to lead the company’s procurement function. The Director owns sourcing strategy across all categories — raw meat, packaging materials, ingredients, and indirect spend — and personally leads raw meat sourcing and price negotiation with major U.S. meat processors and packers. Packaging and indirect categories are executed by a dedicated buyer under the Director’s direction. The role carries full accountability for supplier strategy, material cost, inventory, and continuity of supply, with total annual procurement spend of approximately. KEY RESPONSIBILITIES Team Leadership and Oversight • Set sourcing strategy for the entire procurement organization, covering raw meat as well as packaging and ingredient materials, • Direct and oversee the buyer responsible for packaging and indirect categories — the Director sets direction and controls outcomes, the buyer executes, • Hire, develop, and manage performance across the procurement team, • Own budget and cost accountability across all categories, both raw meat and non-meat, • Establish procurement process standards and own compliance with them Raw Material — Meat Sourcing (core) • Build and manage direct relationships with major U.S. meat processors and packers (Tyson, JBS, Cargill, Smithfield) and approved brokers, • Determine and manage the pricing structure by item — formula pricing against USDA cutout, fixed-price contracts, or spot purchasing, • Monitor CME lean hog and live cattle markets, USDA reports, and cutout trends; provide a regular raw material cost outlook to leadership, • Own raw material specifications (IMPS/NAMP), grade, trim, and yield standards; evaluate yield performance by supplier, • Identify and execute forward-buy and hedging opportunities Inventory Management • Own raw material inventory levels, coverage days, and turns across frozen and refrigerated stock, • Align purchasing volume with the production schedule and sales forecast, • Set and maintain buffer stock policy by item, balancing supply risk against carrying cost, • Manage cold storage relationships and inbound freight, • Work with Operations and Finance on inventory accuracy, aging, and obsolescence Packaging, Ingredients, and Indirect Spend (oversight) • Oversee sourcing of casings, packaging materials, spices and seasonings, and additives, • Oversee indirect procurement including MRO, supplies, equipment parts, outsourced services, and logistics and cold storage contracts, • Review and approve major contracts and price negotiations, • Oversee inventory levels and lead times for packaging and ingredient materials Supplier Management and Quality • Qualify, approve, and periodically audit suppliers; maintain the approved supplier list and secure backup sources for critical items, • Maintain the supplier master, conduct spend analysis, and identify savings opportunities by category, • Partner with Production and Quality to resolve material issues and manage claims, • Ensure supplier compliance with USDA, FSIS, and food safety requirements Requirements Required • 10+ years of procurement experience in meat or food manufacturing, including experience leading or managing a procurement team, • Hands-on raw meat sourcing experience gained at a meat processing or further-processing manufacturer, or at a packer; distribution or retail channel sourcing experience alone will not be considered, • Track record negotiating bulk commodity purchases directly with major suppliers, • Working knowledge of IMPS/NAMP specifications, grading, and yield, • Experience managing frozen and refrigerated raw material inventory and cold chain logistics, • Experience operating procurement processes within an ERP environment, • Comfortable working hands-on in a mid-sized manufacturing environment Preferred • Existing relationships with Tyson, JBS, Cargill, Smithfield, or comparable processors, • Experience with commodity hedging or price risk management, • Experience managing multiple categories including packaging, ingredients, and indirect spend, • Exposure to export operations or international customers Benefits Comprehensive health insurance End year bonus performance base 401K Relocation support PTO, Sick days

Job Description Senior Auditor Employment Type: Full Time, Mid-level Department: Financial Services CGS is seeking a Senior Auditor who will assist the district legal staff by conducting medical claims data analysis, forensic investigations, financial damages, statistical sampling, and ability-to-pay analyses, which serve a significant role in determinations regarding investigations, prosecutions, settlements, and recovery in these matters, which can be voluminous and complex. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success - Analyze complex personal and business financial records for purposes to include identifying payments and kickbacks, tracing money flows, identifying assets, identifying sources and uses of cash, and quantifying damages. - Analyze and calculate ability to pay settlements and judgments, including analyzing debt covenants, borrowing capacity, adjusted earnings and earnings per share, financial ratios, accounts receivable and accounts payable, aging schedules, tax considerations, assessing collectability, and developing payment terms and schedules. - Identify, quantify, and understand related party transactions. - Analyze healthcare claims and other data. - Create financial damage models for use in litigation. - Conduct asset valuation. - Conduct records reconstruction. - Develop computerized models to assist in the presentation of financial evidence. - Report on financial data and evidence. - Communicate findings to attorneys and investigators. - Review defense presentations, expert reports, and arguments. - Work with independent experts. - Prepare expert reports for litigation. - Participate in negotiations as requested. - Testify as required. - Perform training and give presentations on data analysis tools and experience. Qualifications - Minimum of 5 years of experience in forensic financial accounting, litigation consulting, and/or health care fraud analysis required. - The resume must demonstrate experience that illustrates a clear understanding of the rules of evidence and civil procedures, the admissibility and inadmissibility of evidence, the elements of the violation(s) under investigation, and other applicable policies required to support criminal and civil investigations. Ideally, you will also have - Experience preparing expert reports and other trial preparation preferred. CPA preferred. - Certified Fraud Examiner preferred. Our Commitment Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout US: Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)! Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement. Job Summary: Tryfacta is seeking a Computer Support Specialists for our client in NYSDOH Office of Aging and Long-Term Care, 875 Central Ave., Albany, NY 12206. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now! Job Diva ID: 26-05711 Position Title: Computer Support Specialists Location: NYSDOH Office of Aging and Long-Term Care, 875 Central Ave., Albany, NY 12206 Duration: 24 months Work Schedule: M-F: 8-5pm Responsibilities for this position include, but are not limited to: Job Duties: Assist with the program functions including: • • providing analysis of data,, • • create and maintain data dictionaries,, • • run and maintain data pipeline processes,, • • map existing databases and perform routine database maintenance as specifically directed,, • • provide various aspects of general computer support,, • • provide training and support for Department of Health staff, providers and consumers Candidates should be dependable, detail-oriented, and highly motivated individuals able to work in a fast-paced, high-volume office environment. The successful candidate should be willing and able to multitask and move from assignment to assignment as deadlines and priorities change. Knowledge of complex databases and how to learn new processes quickly and efficiently is a must. Must have good interpersonal skills to effectively communicate with both internal and external consumers. Minimum Qualifications: • • a high school diploma (or equivalent),, • • two-year minimum experience working in a professional IT based setting,, • • excellent working knowledge of Microsoft Office (specifically Excel, Sharepoint and Access),, • • the ability to enter data into, and extract data from, electronic databases,, • • the ability to work independently and on a team with different personalities,, • • the ability to handle multiple, shifting priorities,, • • good interpersonal skills to communicate effectively with internal and external entities Preferred Qualifications: • • certification in Microsoft Office products, • • experience creating and maintaining databases and mapping existing databases, • • experience in SQL, Python, R or Tableau Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job DescriptionPayrate: $43.50- $43.50/hr. Summary: The T1 Sales Operations Analyst is a critical contractor role that supports the T1 and Total Display Sales org with forecasting, reporting and escalation management. The Sales Analyst will be expected to collaborate across multiple teams and with key customers. Responsibilities • Supports channel aging reduction, • Consolidates aging via distributor inventory reporting and knowledge from CPFR/pipeline, • Weekly reporting to PM, T2 and T3 sales teams, • Reporting:, • Shipment tracker (POS reporting, mapping to BOs), SCM prep data, Exec COF summary, pipeline reporting to reps, wow changes, Executive T1 update consolidation by category, • CPFR, • Flags opps W/C for Ap1, attends and provides BO guidance on CPFR calls, follows up on needed pipeline updates, • SFDC W/C - AP1, • Ensures all W/C are flagged in SFDC for AP1. Looking at opportunities IQP -Objective is to increase Ap1 and drive higher sell through, • Allocation Management, • Manages all constraints and prioritizes end user allocations. Send a weekly priority list to SCM for orders that need to drop or receive allocation. Monitors product being held for BO’s while we have backorders elsewhere and facilitate what can be allocated where based on income & timing. LCD and LED, • LED and LCD-S CPFR Calls, • Flags opps W/C for Ap1, attends and provides BO guidance on CPFR calls, follows up on needed pipeline updates, • Provides trends and analysis, • Weekly reporting: Zsales, WOW pipeline changes, • Extended Warranty Returns, • Requests come from customer care/service team, • Works with 3rd party company for warranty for confirmation on warranty contracts, • Enters all extended warranty return pumis into system, • Overall customer service:, • Receives daily requests on PO status from customers and internal sales -all Tiers, • Receives and provides daily inventory updates to sales -all Tiers, • Receives and ensures Ap1/opp coverage from T3/T2, • Shipment tracking requests, • Serial number requests Skills: • Demand Planning, • Stakeholder Management, • Process Improvement Pay Transparency: The typical base pay for this role across the U.S. is: $43.50 - $43.50 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC’s use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying “STOP” to messages or by contacting privacy@aditiconsulting.com. For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy . #AditiConsulting #26-04745

Job Description Director of Billing (IN HOUSE POSITION) Certified Home Health Agency (CHHA) – New York State Position Summary The Director of Billing is responsible for the overall management, accuracy, compliance, and performance of the CHHA billing and revenue cycle functions. This role ensures timely and accurate billing, reimbursement optimization, regulatory compliance with NYSDOH and CMS requirements, and effective coordination with intake, clinical, authorization, and finance departments. The Director of Billing plays a critical role in maintaining agency financial stability while supporting compliant patient care delivery. Reporting Relationship Reports directly to the Chief Financial Officer (CFO), Administrator, or Director of Patient Services, as designated. Supervisory Responsibilities Directly supervises billing staff, medical records staff, and authorization personnel (as applicable) Oversees training, performance management, and workflow efficiency within the billing department Essential Duties and Responsibilities Billing & Revenue Cycle Oversight Oversees all billing functions for CHHA services, including Medicare, Medicaid, Managed Care, Medicare Advantage, and commercial payers Ensures accurate and timely submission of claims in compliance with NYSDOH, CMS, and payer-specific requirements Monitors billing timeliness, denial rates, payment variances, and aging accounts receivable Works collaboratively with finance to reconcile revenue, cash posting, and payer remittances Regulatory & Compliance Responsibilities Ensures compliance with: NYSDOH CHHA regulations CMS Medicare Conditions of Participation Medicaid billing and managed care requirements Maintains readiness for NYSDOH and CMS audits and surveys Ensures billing practices align with: OASIS completion Physician orders Plan of Care certification and recertification Visit documentation standards Participates in corrective action plans related to billing, documentation, or compliance findings Interdepartmental Coordination Works closely with: Intake and Authorization teams to ensure services are authorized and billable Clinical leadership to resolve documentation or order deficiencies Quality Assurance to address audit findings and improve compliance Identifies system or process gaps that impact billing accuracy or timeliness and implements solutions Data, Reporting & Performance Monitoring Develops and reviews billing and revenue reports, including: Denials and rejections Authorization issues Days in A/R Missed or delayed billing opportunities Provides regular performance reports to executive leadership Uses data to identify trends, risks, and opportunities for improvement Staff Leadership & Development Ensures billing staff are trained and competent in current billing rules and payer requirements Establishes clear workflows, accountability, and productivity expectations Supports ongoing education related to regulatory changes and payer updates Qualifications Education Bachelor’s degree in healthcare administration, business, finance, or related field preferred Equivalent experience in CHHA billing may be considered Experience Minimum 5 years of healthcare billing experience, with at least 3 years in home health (CHHA) billing Demonstrated experience with: Medicare home health billing Medicaid and Managed Care billing in NYS CHHA documentation and regulatory requirements Prior supervisory or management experience required Knowledge & Skills Strong working knowledge of: NYSDOH CHHA regulations CMS Medicare billing requirements OASIS and Plan of Care requirements Proficiency with home health billing systems (e.g., HCHB or similar) Excellent analytical, organizational, and problem-solving skills Strong communication and leadership abilities Ability to work collaboratively across departments Physical & Work Requirements Primarily office-based with prolonged periods of computer use Ability to attend meetings and audits as required Performance Expectations Accurate and timely billing Reduced denial rates and improved cash flow Audit readiness at all times Effective collaboration with clinical, intake, and finance teams Compliance with all NYSDOH and CMS requirements

Job Description JPM Lock & Security is seeking a dependable, detail-oriented Accounts Receivable Specialist to join our Troy office. This part-time position is ideal for someone with QuickBooks experience who enjoys keeping accurate records, communicating with customers, and helping ensure timely payments. Responsibilities • Maintain customer accounts and accounts receivable records., • Prepare and send invoices, account statements, and payment reminders., • Record customer payments and apply them to the correct invoices., • Review aging reports and follow up on overdue balances by phone and email., • Research payment discrepancies and help resolve billing questions., • Coordinate with office staff to verify invoice information and address account issues., • Keep clear records of collection efforts and customer communications. Qualifications • QuickBooks experience required., • Previous accounts receivable or bookkeeping experience preferred., • Strong attention to detail and accuracy., • Professional phone manner and clear written communication., • Comfortable following up with customers about overdue payments., • Basic Microsoft Excel and general computer skills., • Ability to work independently, prioritize tasks, and handle confidential information. About Us JPM Lock & Security provides locksmith services, access control, surveillance cameras, alarms, safes, and door hardware solutions to businesses and residents throughout the region. We value dependable employees, teamwork, and responsive customer service. Joseph P. Mangione Inc. is an equal opportunity employer.

Job DescriptionAbout US: Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)! Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement. Job Summary: Tryfacta is seeking a Accountant 1 for our client in NYSDOH Office of Aging and Long-Term Care, Home Care, . This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now! Job Diva ID: 26-05610 Position Title: Accountant 1 Location: NYSDOH Office of Aging and Long-Term Care, Home Care. Duration: 24 months Work Schedule: Monday - Friday between the working hours of 8:00am - 5:00pm. Responsibilities for this position include, but are not limited to: • Award method: Award will be based on the Best Value. DOH has developed and utilized an evaluation tool which consists of a Technical score and a Cost score which is then weighted technical, 70% and cost, 30% to determine the Best Value. Individual resumes are ranked on an objective scale of 0-5, 5 being proposed candidate meets all of the required and preferred skills in the RFQ, and the cost score is ranked from lowest to highest price. Job Duties: The accountant position will support essential HCBS (Home and Community Based Services) compliance and operational functions. This role will contribute to Medicaid-related program integrity by assisting with HCBS compliance reviews, and technical processes that support overall provider application workflows and long-term care operations. Key duties and contributions include a ssisting with accounting/audit functions , development of financial reports tied to HCBS compliance and Bureau operations, and support for Medicaid waiver/program data. Employee will provide technical assistance to consultants and DOH staff on HCBS-related financial internal controls and other compliance matters. They will resolve issues that may delay provider application processing or Medicaid participation. They will review and recommend improvements on Bureau processes and tools for HCBS monitoring/reporting, coordinate with other DOH entities and state agencies to align Medicaid HCBS requirements and support efficient handling of related applications and backlogs. They will s upport ad hoc assignments and shifting priorities in a fast-paced environment, including data entry/extraction from databases to aid in HCBS compliance tracking and program support. Minimum Qualifications: This position requires dependability, detail-orientation, an associate's degree or higher, two years of professional experience, excellent Microsoft Office skills (Excel, SharePoint, Access), database proficiency, ability to multitask with changing priorities, and strong interpersonal skills. Preferred Qualifications: A bachelor's in accounting or finance and experience with financial analysis and reporting, which can enhance HCBS-related technical support. Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job DescriptionAbout Total Life Total Life connects adults 65+ with licensed clinicians for behavioral health, geriatric care and longevity services, covered by Medicare, Railroad Medicare and major commercial insurers. Since 2021 we've grown to more than 200 credentialed providers serving patients in 49 states. Most longevity medicine is built for healthy 40-year-olds. Ours is built for older adults. The Longevity Program combines a comprehensive geriatric assessment with chronic disease management, cognitive health, medication review and weight management, organized around five pillars of healthy aging: sleep, nutrition, movement, mental health and social connection. It works alongside a patient's existing care and never replaces their primary care provider. The role This is an in-person contract role. We're looking for nurse practitioners in the Capital Region (Albany-Schenectady-Troy) area to lead longevity days at our partner senior living communities. Each day opens with a short educational talk for residents on healthy aging, using a presentation and speaker notes we provide. You then see the residents who sign up for one-on-one longevity visits. You'll be trained and supported by our Chief Medical Officer, a board-certified geriatrician who designed the program's clinical content. Your first site day is run alongside a member of our team. Schedule Site days are on weekdays. The presentation is the fixed part of the day. The rest depends on how many residents sign up. Expect roughly 4 to 8 hours per site day, a few times a month to start, with hours growing as bookings grow. What you'll do • Conduct 45 to 60 minute longevity visits built on a comprehensive geriatric assessment: what matters most to the resident, medication review and deprescribing, cognition (including the Mini-Cog), mood, sleep, nutrition, mobility, fall risk, daily function and advance care planning, • Evaluate eligible residents for weight management, including GLP-1 therapy where clinically appropriate, • Identify residents who would benefit from follow-up care, such as a fuller cognitive review, ongoing medical follow-up, psychiatry or therapy, and coordinate with their primary care provider, • Document every encounter accurately and completely, to Medicare standards, in our EHR, • Represent Total Life professionally with residents, families and community staff, • Travel to assigned senior living communities in the Capital Region (Albany-Schenectady-Troy) area Requirements Requirements • Active, unrestricted New York RN license and Nurse Practitioner certification from the New York State Education Department, in a specialty that covers older adults (such as Adult, Gerontology or Family Health). New York is not a Nurse Licensure Compact state, so a multistate RN license does not apply, • Current national NP board certification, • Active DEA registration, New York electronic prescribing (EPCS) setup, and completion of New York's mandatory prescriber education (3 hours every 3 years), • More than 3,600 hours of NP practice (independent practice under New York's Nurse Practitioner Modernization Act), or the ability to practice under a written collaborative agreement and practice protocols with a physician, as required in New York, • Clinical experience caring for adults 65+, • Experience with Medicare documentation and E/M coding, • Your own malpractice insurance (minimum $1M per occurrence, $3M aggregate) that covers in-person care, not just telehealth, or the ability to obtain it before your first site day, • Comfort presenting to groups and speaking with older adults and their families, • A valid driver's license and reliable transportation, • Ability to complete each community's onboarding requirements, which may include a background check, TB screening and immunizations, • Weekday availability for on-site days in the Capital Region (Albany-Schenectady-Troy) area, with hours confirmed in advanceNice to have, • Experience with comprehensive geriatric assessment, • Familiarity with cognitive screening and staging tools (Mini-Cog, MoCA, FAST); MoCA certification is a plus, • Experience in senior living, long-term care, SNF, hospice, palliative or house-call settings, • Experience prescribing GLP-1s for weight management, • Telehealth experience, • Licenses in more than one state, • Adult-Gerontology NP certification (AGNP/AGPCNP), or Family NP with a geriatric focus or training Benefits What we offer • Mileage reimbursement for site days, • Training from our CMO in geriatric assessment, cognitive tools (Mini-Cog, MoCA, FAST) and our documentation, • Presentation materials, resident sign-ups and scheduling handled by our team, • Flexible contractor schedule, with hours that grow as your calendar fills, • The chance to help build a program for a population the longevity field has overlooked Total Life welcomes applicants of all backgrounds and is committed to equal opportunity.

Job DescriptionAbout US: Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)! Tryfacta is certified by the Joint Commission for Healthcare Staffing Services & has numerous ISO Certifications that capture our commitment to continuous improvement. Job Summary: Tryfacta is seeking a Executive Secretaries and Administrative Assistants for our client in NYSDOH, Office of Aging and Long-Term Care, 875 Central Ave, Albany, NY 12206. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now! Job Diva ID: 26-05475 Position Title: Executive Secretaries and Administrative Assistants Location: NYSDOH, Office of Aging and Long-Term Care, 875 Central Ave, Albany, NY 12206 Duration: 24 months Work Schedule: M-F: 8am - 5pm Responsibilities for this position include, but are not limited to: • Minimum qualifications:, • a high school diploma (or equivalent),, • five-years experience working for the Department of Health,, • excellent working knowledge of Microsoft Office (specifically Word and Excel),, • the ability to enter data into, and extract data from, electronic databases,, • the ability to work independently and on a team with different personalities,, • the ability to handle multiple, shifting priorities,, • good organizational skills, including an ability to organize information into reports Preferred qualifications: • certification in Microsoft Office products, • knowledge and experience with computer information systems and computer programming, • Bachelor’s degree, • familiarity and knowledge of the Health Commerce System and the Statewide Financial System Responsibilities: • preparing reports and handling information requests in addition to performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls and scheduling meetings,, • screen incoming correspondence, refer to appropriate staff and follow up to assure timely response,, • formatting documents in Word and Excel, • maintaining various tracking and database systems, • receive and process mail, faxing, scanning/photocopying, emailing, and uploading documents,, • data entry and maintaining paper and electronic filing systems,, • troubleshoot for staff for multiple issues, including IT issues, • any other adhoc assignments as needed Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Seasonal Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes! The steps are simple: 1) Provide some basic information to start the application process.Watch a short video to see what the job is like

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Applying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes!.Provide some basic information to start the application process.Watch a short video to see what the job is like.Complete our online application process.Receive your job offer and

Applying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes!.Provide some basic information to start the application process.Watch a short video to see what the job is like.Complete our online application process.Receive your job offer and

FedEx - - Responsibilities: Fast-paced warehouse duties: loading and unloading; Sort packages by size/destination; Handle packages of various sizes; Maintain safety and cleanliness in the warehouse.

Applying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes!.Provide some basic information to start the application process.Watch a short video to see what the job is like.Complete our online application process.Receive your job offer and

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay + Bonus Eligibility / Health-Dental-Vision-Disability / 401k match / PTO / Paid training / Equipment provided - As a Customer Service Rep at Foundever, you will: Provide exceptional customer service to clients via phone, email, and chat s

Applying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes!.Provide some basic information to start the application process.Watch a short video to see what the job is like.Complete our online application process.Receive your job offer and

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay / Medical-Dental-Vision-Life-Disability / HSA-FSA / 401(k) Plan / Flexible PTO / Parental Leave - As a Customer Service Rep at Verisma, you will: Field client inquiries regarding release of information (ROI) requests for patient medical re

Call Center / Remote] - Anywhere in U.Competitive Hourly Pay / Health-Dental-Vision-Disability-AD&D-Pet / HSA + FSA / 401(k) matching / Paid time off / Wellness program / Employee assistance program - As a Customer Service Representative at Mercola, you will: Respond promptly and professionally to c

Seasonal Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy – and you could even schedule your first day of work within 10 minutes! The steps are simple: 1) Provide some basic information to start the application process.Watch a short video to see what the job is like

Customer Support / Remote] - Anywhere in U.Competitive Hourly Pay / Health-Dental-Vision / Paid time off and company holidays / Opportunities for career growth - As a Customer Service Representative at Direct Meds, you will: Handle inbound customer inquiries with professionalism and efficiency; Reso

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Citizenship and Immigration Services' E-Verify program (For U.