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  • Sales Associate
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    Sales Associate
    3 days ago
    $44000–$95000 yearly
    Full-time
    Great Kills, Staten Island

    Job Summary: As a Sales Associate at Total Wireless, you will play a vital role in delivering an exceptional customer experience by helping customers select the right wireless products and services. You will be responsible for driving sales, providing product knowledge, and ensuring customer satisfaction in a fast-paced retail environment. Your enthusiasm, sales skills, and dedication will contribute to the success of the store and the overall brand. Key Responsibilities: Customer Engagement: Greet customers warmly as they enter the store, identify their needs, and provide personalized assistance to find the best wireless solutions. Product Knowledge & Demonstration:Stay informed about the latest devices, accessories, plans, and promotions. Demonstrate product features and benefits to educate customers and facilitate purchase decisions. Sales & Upselling:Actively promote and sell Total Wireless plans, devices, and accessories, aiming to meet or exceed sales targets and KPIs. • Transaction Processing: Accurately handle sales transactions, returns, exchanges, and warranty services using POS systems., • Store Maintenance: Keep the sales floor clean, organized, and visually appealing. Restock merchandise as needed and ensure products are properly displayed., • Customer Service: Address customer inquiries, resolve issues promptly, and follow up to ensure customer satisfaction and loyalty., • Team Collaboration: Work collaboratively with team members to achieve store goals, support training efforts, and ensure a positive shopping experience., • Promotions & Events: Support and participate in promotional activities, in-store events, and community outreach efforts to attract new customers and retain existing ones., • Compliance & Policies: Follow company policies, procedures, and safety guidelines to maintain a secure and compliant store environment., • Qualifications:, • Strong interpersonal and communication skills, • Customer-centric mindset with a passion for helping others, • Ability to learn quickly and adapt to new products and technology, • Proven sales or retail experience preferred but not required, • Ability to work flexible hours, including evenings, weekends, and holidays, • Basic computer skills and familiarity with POS systems, • Goal-oriented with a positive attitude and enthusiasm for sales Work Environment & Benefits: • Fast-paced retail setting with a focus on teamwork and customer service, • Competitive wages plus performance-based incentives and commissions, • Employee discounts on devices, accessories, and wireless plans, • Opportunities for career advancement within Total Wireless and the parent company, • Supportive and inclusive work environment that values diversity

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  • Office Administrator
    Office Administrator
    1 month ago
    $18–$32 hourly
    Full-time
    Charleston, Staten Island

    Office Admin and Order Processor for Pro Audio and DJ Wholesaler Manufacturer (Staten Island NY) ProX Live Performance Gear manufactures and supplies major retailers with Audio Video products. Made up of a group of entertainment industry professionals with decades of product knowledge and experience. Established in 1984 in NY. ProX specialized in Production and DJ road cases and live performance gear accessories. We at ProX are a family and want to add the right person that is able to add value to our company. We aim to fulfill our customers orders in a timely and accurate fashion. If you feel you are a fit and able to fulfill the responsibilities below please submit your resume to us. Responsibilities • Perform domestic shipping and receiving functions., • Including but not limited to: preparing shipping documentation, printing out labels and verifying all necessary paperwork, • Must be highly accurate in data entry., • Must have ability to match customer orders to our software to prepare for shipping., • Must be familiar with booking and ship LTL freight Shipments via pallets or skid, • Must be familiar with FedEx ship manger, USPS and UPS shipping platforms, • Must follow up with any shipping damage claims, • Basic knowledge of Photography, Photoshop/Illustrator A+, • Being familiar with A/V Tech, DJ equipment, Production and Audio Engineering equipment is a plus., • Must be familiar with processing customer's Purchase orders for us to fulfill for them in a timely fashion. Qualified candidates will possess: • High School degree or equivalent, • Positive attitude, • Computer skills, Quickbooks, Microsoft Office Word, Excel required, • Strong organizational, record keeping and attention to detail skills, • Strong verbal, written and interpersonal skills for effective communication with all levels of management and staff, • Team player with the ability to work independently and take initiative when needed while also helping other team members when needed., • Ability to multi-task with attention to detail in a fast-paced work environment

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