JOB TODAY logo

Trabajos answering service en Valley Stream, New YorkCrear alertas

  • Surgical Scheduling Coordinator - Temp to Perm
    Surgical Scheduling Coordinator - Temp to Perm
    hace 13 horas
    $20–$25 por hora
    Jornada completa
    Cedarhurst

    The Surgical Scheduling Coordinator has the overall responsibility of scheduling patients for surgery, including preparing & completing the required surgical paperwork for submission to Hospitals & Surgical Centers. DUTIES & RESPONSIBILITIES • Coordination of Pre-Surgical Testing between the patient and facility, • Obtaining prior authorizations for all surgical procedures, • Verification of insurance and open claims for No-Fault Claims, • Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner, • Maintain the daily operations of the office by following standard operating procedures and guidelines, • Contribute to team effort by smoothly transitioning into daily roles as needed, • Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant), • Respond to inquiries, resolves risen issues, schedule patient appointments, • 1+ years of relevant medical administrative experience, preferred, • Experience with medical insurance/verification is a plus, • Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred, • Experience with EMR, preferred, • Strong computer knowledge and windows program including Microsoft word/excel, • Experience with Athena EHR application highly preferred. SKILLS & ABILITIES Excellent verbal and written communication Outstanding customer service skills Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks REQUIREMENTS • Prompt and regular attendance according to policy, • Comply with dress code and appearance standards., • Interact with patients, customers, management, team members the general public, in a professional, courteous, and tactful manner., • Functions and communicates respectfully with peers., • Participate in all mandatory job training and meetings., • Adhere to requirements, policies and procedures outlined in the Employee Handbook and/or other clinical practices.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 4 días
    $20–$21 por hora
    Jornada completa
    Flushing, Queens

    A growing company is seeking Customer Service Representative to join its team in New York City. The primary responsibilities include but not limited to the following: • Respond to customer calls, walk-in customers and emails, and answer questions about damaged products., • Handled customer complaints or concerns about defective products., • Determine if the damaged products are under valid warranty coverage., • Provide the quotations for replacement materials, parts, accessories, and repair service labor charges to customers or homeowners., • Measure the broken products or other items and enter accurate information to the system., • Prepare and process repair orders and ensure they are fulfilled., • Schedule repair services appointments for customers to fix on-site defective products., • Review complaints from customers and record type and scope of service to be performed., • Work with the Service Technician to ensure that all the replacement parts, accessories and items are ready for customers., • Determine and schedule repair services for customers., • Inform and dispatch Service Technician to perform repair services in various job sites., • Keep records of repairs, installation, removal of equipment or appliances, and hours required for each job., • Log all repair services and orders in the database system accurately., • Perform general administrative tasks, such as copying and filing. Qualifications • Associate degree or Bachelor degree preferred, • Minimum of 1 year of customer service experience, • Outstanding phone and email etiquette, • Able to manage multiple tasks simultaneously, • Pay attention to details., • Proficiency in MS Office, • Exceptional communication skills, • Bilingual in English and Mandarin/Spanish preferred. Salary: • Gross hourly rate: $ 20.00 ~ $21.00 per hour Benefits • Health insurance, • Dental insurance, • Paid sick leave, • 401K matching plan, • Life insurance

    Inscripción fácil