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Job Description Under the direction of the Director of Tenant Services, the Superintendent will be responsible for the overall maintenance, custodial, and upkeep of a building. Essential Duties and Responsibilities: • Oversee all maintenance, janitorial and improvement work for the property, including the care, cleaning and inspection of public spaces within development such as buildings, grounds and garbage disposal areas, in accordance with established procedures., • Monitor resident repair requests and respond within prescribed guidelines; coordinate the completion of repairs and close out work orders in accordance with established procedures., • Ensure the transition of apartment turnovers by monitoring and maintaining the reporting to confirm that vacant apartments are available for immediate occupancy., • Ensure the timely response to emergency conditions involving major incidents., • Ensure work performed by staff is completed satisfactorily and follow up on any deficiencies., • Adhere to established guidelines to ensure the safety and security of residents and staff., • Observe work operations, procedures and environment to identify possible hazardous conditions or unsafe work practices; formulate corrective measures for safety., • Maintain a sufficient supply of material for the property by initiating the bidding process for work needed at the development that falls under $5000 and coordinate the submission all relevant documentation as well as follow up as necessary to ensure that vendor work starts promptly., • Maintain and update reporting as required, including the tracking of packing slips and invoices for entry into the property management system., • Perform painting, carpentry, sheetrock and masonry work in CHDC owned and managed buildings., • Perform minor plumbing & electrical repairs using appropriate hand, power and specialty tools., • Replace or repair inoperable appliances., • Follow safety standards when working with multiple services, tools, and equipment., • Communicate orally and in writing with co-workers, contractors and vendors., • Conduct daily site inspections of domiciled location, submit daily site inspection report., • Accept deliveries and/or pick up materials and equipment when requested by supervisor., • Respond to off-hour emergencies, as directed by supervisor or Property Manager., • Ensures the timely maintenance of all building operations and systems, including the coordination of preventative maintenance work., • Ensure that the property passes all inspections., • Maintains inspection logs for the sprinkler systems, fire extinguishers, and other building systems., • Coordinates with contractors for repairs that are outsourced., • Participates in the interviewing and hiring of maintenance and cleaning staff., • Purchases all maintenance supplies and keeps an accurate inventory., • Advanced level of skill in HVAC, plumbing, electrical and appliance repair (An HVAC, EPA, and/or NAPE certification a plus)., • In the absence of the porter assist to sweep, mop, dispose of trash, and during inclement weather snow removal., • Knowledge of the heating, air conditioning, and water systems in the building., • Maintain fresh paint in the interior & exterior of the property., • Address all work order tickets to make repairs in apartments., • Prepare and provide property updates for the Director of Tenant Services and Property Manager., • Utilizing property management system to enter requisitions and follow up on purchase orders with vendors., • Accepts deliveries and provides the packing slips to the management office., • Attending the hearings for any violations in the facility., • Responsible for responding to and reporting any emergencies, and concerns to supervisor., • Participate in supervision, staff meetings, and professional development training., • Performs on-going preventive maintenance according to established schedules and notifies Senior Management of progress or lack of progress in meeting schedules., • Performs miscellaneous maintenance and repair tasks on buildings, grounds, and property that require skills in one or more of the following trades: carpentry, painting, plumbing, plastering and others., • Adjusts, maintains, and cleans all machinery and equipment, as required particularly to maintain such in compliance with all the rules and regulations, including heating, plumbing, motors, fans, and electrical plants., • Oversees equipment repairs by outside service technicians. Ensures that time costs and material charges are properly recorded against specific work., • Control and monitor inventory., • Coordinate and inspect work performed by outside vendors., • Supervises Custodial Maintenance and delegates work., • Accountable for work performed and materials and supplies used in conjunction with the work., • Maintains Maintenance Manual - keep the manual current and maintain required written logs., • Daily inspections and necessary cleaning of all common areas, both interior and exterior., • Make necessary repairs (for example-heating units, electrical, plumbing, mechanical systems)., • Inspect apartments being vacated and schedule work to prepare the apartment for occupancy with the Manager. Clean appliances in vacated apartments, as well as in common areas., • Respond timely to all tenant service requests and maintain accurate records of the work performed., • Provide all OR Coordinate all grounds maintenance (for example-removal of litter; mowing the grass; trimming the shrubs; sweeping walks and drives; snow removal). Please note that all walks and hydrants need to be cleared according to the snow log., • Ensures adequacy of contracted services such as trash removal, exterminating, and other contracted maintenance., • Supervises other maintenance personnel at the property (where applicable); works with, • Manager to develop a preventative maintenance program for the property., • Conducts periodic exterior inspection of the building exterior (for example-caulking; roof; walls; sealing; brick exterior)., • Paint apartments and common areas as needed., • Perform other work as assigned by the Property Manager or Regional Supervisor., • May be necessary to fill in for other staff when that person is out of work for an extended absence., • Maintains ongoing communications with contractual services such as snow removal, elevator services, pest control services, etc. Bids and contracts are secured through central Facilities Department, • Obtain and complete any required training for the job., • MUST be available for on-call coverage for property emergencies., • Position Parameters [other measurable factors]:, • Decision-making responsibilities: May have to make limited challenging decisions that could impact business operations. Ability to influence key and operational management through well-articulated strategies., • Problem solving responsibility: Exercise a high level of creativity and the ability to think analytically to effectively problem solve with limited information at hand., • Working relationships and contacts: Foster positive relationships with internal contacts which will include interaction with senior leaders, management, employees within other departments, and direct reports., • Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public manage multiple priorities and demands analyze situations and identify problems and offer solutions. • Job-related knowledge: • Knowledge of project-based FHEPS [Family Homelessness and Eviction Prevention Supplement] and other affordable housing programs., • Property managers need to be good with numbers since they manage income and expenses while making sure the property is making money., • Technical training in building maintenance or construction through an accredited technical school or college/university preferred., • Knowledge of Authority policies and procedures, laws and standards pertaining to property management, such as local and state building codes and other municipal regulations, OSHA, Department of Housing and Urban Development ("HUD") rules and regulations., • Promptly identify and address any pertinent repairs, address maintenance issues, and keep the place looking good., • Knowledge of the methods, materials, tools, and equipment used in buildings and construction trades. Familiarity with all types of apartment repairs and rehabilitation projects., • Knowledge of risk management, OSHA {Occupational Safety and Health Administration] and MSDS {Material Safety Data Sheets]., • Strong knowledge of trades such as plumbing, electricity and carpentry. Ability to apply knowledge in these fields., • Strong mechanical background in troubleshooting gas and oil burners, electrical and electronic heating controls, steam distribution systems, hydronics systems, instantaneous hot water, feedwater and vacuum tank systems., • Ability to interpret policies and guidelines and make sound decisions prepare clear concise reports and recommend improvements communicate effectively both written and verbally., • Communicate effectively and establish credibility throughout the organization with Senior Management, department heads, and colleagues as an effective developer of solutions to business staffing challenges., • Demonstrated ability to understand and work with analytical tools, reports and technology., • Utilize good judgment and discretion in the handling of confidential information., • Bilingual Spanish is ideally preferred., • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe, with a high degree of proficiency in Excel., • High level of experience and proficiency working within a Property Management system is a plus., • Intellectual, creative, and/or communication abilities:, • Great customer service and team management skills., • Ability to communicate effectively with property owners, vendors, and tenants., • Ability to act as liaison among a range of internal customers, manage by influence demonstrating strong communication and relationship management., • Equal ability to work independently or as part of a multi-functional team with incredible initiative, work well under pressure managing multiple and shifting priorities to complete complex projects in a fast-paced environment with minimal direction., • Frequently collaborate with a wide range of colleagues to deliver expected results., • Highly ethical motivated and results-oriented, proven creative problem solver with positive respectful proactiveness., • Utilize demonstrated good judgment and discretion in the handling of confidential information., • Must be detail oriented, highly organized., • Excellent project management with strong follow-up skills, time management and presentation skills., • Superior oral and written communication skills coupled with strong interpersonal skills. • Licenses, certifications, and degrees: • Associate’s degree from a two-year college or university and a minimum of three years of professional experience in affordable property management, housing development, urban planning, community development, or related field; or bachelor’s degree from four-year college or university and minimum of two years of professional experience in affordable property management, housing development, urban planning, community development, or related field., • An education in the trades and five (5) or more years of experience in facilities and/or residential building maintenance., • Two (2) or more years of supervisory experience and a track record of hiring, developing, and retaining high-performing teams., • A minimum of three (3) or more years of multi-family residential management experience, with a minimum of two (2) years of affordable housing experience., • 3-5 years of experience in building construction, maintenance and repair is preferred., • Boiler Oil Test #2 license required., • Experience with application of low-income housing tax credits is required., • Experience in the development and leasing of affordable housing for low-income populations is required. • Other: • May be required to work long hours and a varied schedule., • Travelling throughout various locations in the New York City area., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. The Building Superintendent reports directly to the Director of Facilities Maintenance and Construction and is in charge of complying with all standard operating procedures and policies connected to the maintenance of the physical plant by all City, State, and Federal laws. As the key employee of the building operations, the Superintendent is essential to the longevity of all equipment and the aesthetic nature of the property, interior, and exterior. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Carry out all routine maintenance and inspection which includes and is not limited to all mechanical systems in the boiler room, equipment and electrical rooms, roof, etc., • Maintain adequate cleaning schedule (includes mopping, waxing/polishing of floors, elevator floors/doors, all windows/doors, vacuuming, trash removal, etc.)., • Responds to all emergency calls and notifications to appropriate authorities and/or appropriate actions – 24-hour/7-day capacity., • Ensure that apartments are ready for occupancy by performing various and as-needed electrical, HVAC, plumbing, carpentry, flooring, appliance repair, and other miscellaneous equipment maintenance and repairs., • Ensure effective, timely, and professional interactions with residents, contractors, security, and property management teams on all maintenance services., • Ensure that all make-ready repairs and services are completed correctly and on schedule and communicated to the property management team., • Maintain awareness of the physical condition of the property and immediately correct unsafe conditions to maintain a safe environment., • Stay current on all applicable building codes and safety standards., • Keep accurate records regarding preventive maintenance, work orders, apartment refurbishing, annual inspections, inventories, and purchase orders, and have full knowledge regarding contracts and suppliers., • Be responsible for stock control and utilization of maintenance materials, including ordering supplies staying within allocated budgets, and performing scheduled maintenance on all equipment., • A high school diploma is required., • Ability to prioritize and plan work activities and use time efficiently, • Ability to interpret documents such as operating procedures and company documents and apply reasonable understanding of how to carry our instructions or take other, appropriate action, • Basic knowledge of plumbing, electrical, HVAC/PTAC, carpentry, elevators, appliance maintenance, boilers, and snow removal., • The employee must regularly lift/move up to 50 lbs. Bend/Stoop/Squat, Climb Stairs, Push or Pull, Reach above Shoulder, Climb Ladders, and Lifting/Carrying., • Customer service first attitude., • Ability to complete tasks with attention to detail., • Written and verbal communication skills., • Minimum of five (5) years of janitorial/cleaning experience and building maintenance., • Driver’s License required must have a clean driving record, and the ability to transport within city limits., • FDNY Certificate of Fitness S12 & S13. Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description ROLE SUMMARY: The Handyperson will be responsible for common area and apartment repairs in the scope of plumbing, electrical, HVAC, carpentry, painting and appliances. Further oversight of the building’s curb appeal through building exterior inspections, cleaning and grounds maintenance is required. Customer service and attention to detail are critical skills to ensure the satisfaction of the building’s residents. Responsibilities may also include daily cleaning and special projects as assigned. Please note overtime may be required and the shift may change at any time due to operational needs. CORE RESPONSIBILITIES: • Respond to maintenance requests in a timely manner by diagnosing and repairing appliances, HVAC, electrical, waste management, and plumbing systems in a manner consistent with Gotham operating procedures and with the intent to reduce recurring problems. Follow through to ensure issues are resolved., • Maintain Gotham customer service standards., • Ensure vacant apartments are made move-in ready in a timely manner., • Interface with Resident Manager, Community Manager, Director of Facilities, Property Management Team, Vendors, and Residents to coordinate daily activities at the building., • Use BuildingLink to view, add notes to, and close maintenance requests., • Comply with safety and environmental procedures, lockouts, and mold awareness programs., • Maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service., • Inspect building’s common areas & back of the house on a daily basis to identify maintenance needs., • Attend and complete all required safety trainings, staff development programs, and staff meetings., • Foster a work environment that promotes energy conservation and continuous improvement of engineering functions., • Maintain regular attendance and highest standards of personal appearance and grooming, in compliance with Gotham’s standards, as required by the employee handbook., • Perform other duties as directed. WORK ENVIRONMENT AND PHYSICAL DEMANDS: • Indoor and outdoor hi-rise maintenance environment consisting of, but not limited to, exposure to moving mechanical parts, heights, toxic or caustic chemicals, pets, and loud noises., • Must be able to endure walking, squatting, bending, balancing, climbing, kneeling, crawling and prolonged standing., • Vision requirements include both close range and long distance vision., • Must be able to lift 50 lbs. independently and assist in lifting weights exceeding 50 lbs., • Must be able stand for extended periods of time (4-6 hours per shift) and lift tables, chairs, etc., • Must be able to climb ladders and crawl into confined spaces., • Must be able to utilize power and hand tools. REQUIREMENTS AND QUALIFICATIONS: • A minimum of at least 2-3 years related work or experience (preferred), • Working knowledge of plumbing, electrical, HVAC, carpentry, and appliances., • High School diploma or equivalency (GED) (required)., • Positive, outgoing, and attentive demeanor., • Strong oral, written, listening, and organizational skills, • Ability to demonstrate a history of proven reliability and consistency., • Detail-oriented, able to multi-task, friendly, • Reliable, punctual, and regular in attendance, • Ability to take direction and work well with others, • Able to stand for extended periods of time (4-6 hours per shift) and lift tables, chairs, etc., • Must be able to work 40 hours per week with flexible hours including nights, weekends, and holidays, • Fluent in English., • FDNY Certificate of Fitness: S-12 (Sprinkler); S-13 (Standpipe); S-95 (Fire Alarm Systems); (preferred or ability to attain within first 90 days of employment if operational needs of the property require the same). BENEFITS AND FEATURES: • Training and development programs, • Local Union Benefits including: Medical, Dental, Life & Disability, Paid Time Off, 401(K).Company DescriptionFounded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food halls Gotham West Market and Gotham Market at The Ashland. Gotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in. Gotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.Founded in 1912, Gotham is a New York real estate developer, owner and property manager delivering smart and stylish life experiences that transform the buildings and neighborhoods where residents live, work, shop and dine. Its three business divisions, Gotham Development, Gotham Properties, and Gotham Hospitality, offer a diverse and evolving portfolio of luxury rentals, condominiums, retail and mixed-use spaces, a full-service property management business, and the artisanal food halls Gotham West Market and Gotham Market at The Ashland.\r\n\r\nGotham has over 100 years of experience constructing and developing high quality mixed-use buildings throughout New York. Gotham’s long track record of success in developing homes for low, moderate, and middle income residents in New York City is possible thanks to successful partnerships with public agencies, not-for-profits, other developers and land owners. Following development and construction, Gotham’s in-house property management division seamlessly transitions into ongoing building and community management, operating vibrant and engaging communities in the neighborhoods it builds in.\r\n\r\nGotham is an equal opportunity employer. Gotham does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, or other applicable legally protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionYou lead best by getting your hands dirty with your team. Your incredible customer service skills make you a great example and role model. You are ready to step into a leadership role while maintaining high standards of any property you work on. Diego Beekman Mutual Housing Association, HDFC is looking for a dependable and motivated Maintenance Superintendent to join our team at Diego Beekman, a residential and commercial property located in the Bronx, NY. Please note that the pay rate for this position is $25.85 per hour. Additionally, this is a union position, which includes union benefits and compensation. Please note that the schedule for this position is Monday through Friday, from 8:00AM to 5:00PM with a rotational on-call weekend schedule shared by two teams. Responsibilities • Provide direction, guidance, and supervision to all maintenance team members and/or vendors/contractors at the community., • Provide training to maintenance team to ensure proper performance of their functions and consistency with company policies, procedures and safety standards., • Oversee and participate in cleaning, painting, interior/exterior decorating and maintenance, snow removal, replacement of light fixtures, plumbing, electrical work, appliance evaluation, and appliance repairs., • Respond to emergency maintenance repairs after normal working hours., • Make budget recommendations to the Property Manager for all maintenance and capital line items and assist the Property Manager in controlling maintenance expenses and delivering results within budget and on time., • Prepare and implement weekly maintenance team work schedules and prioritizing work orders., • Conduct annual apartment inspections and coordinate and execute all repairs., • Complete all resident and site work orders in a timely manner, prioritizing emergencies and violations above all else., • Ensure that all maintenance logs are consistently being updated., • Manage the turnover of vacant apartments.Requirements, • High school diploma or GED equivalent., • 3-5 years of maintenance experience., • 1-3 years of supervisory experience., • General knowledge of electrical, plumbing, appliance, and HVAC., • NYC Certificate of Fitness – S12, S13, S14, P99., • Ability to work with a diverse group of people and personalities., • Experience with computer systems, particularly Microsoft Office., • Ability to manage multiple assignments and tasks.Preferred Qualifications, • Vocational or technical training., • CAMT certification., • 2-3 years in a maintenance leadership role., • Bilingual in English and Spanish., • Experience with RealPage property management software., • HVAC or asbestos certifications., • Lead-Based Paint Renovator certification., • REAC/NSPIRE experience.Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Job Description FirstService Residential is looking for a Full-Time Portfolio Superintendent for several properties in Brooklyn, NY. The position will require travel to various properties to ensure the needs of the property are met and that work orders are completed timely. The superintendent is responsible for completing all work orders, handling of third party vendors, reporting issues at the property to the Property Manager, Apartment turnover and tenant communication. The Superintendent is also responsible for managing the porter and ensuring the safety and cleanliness of the assigned properties. The ideal candidate will have previous experience as a super or Handyman. Responsibilities: -Oversight of property and operations, ensuring all assets are maintained to high standard. -Management of the turnover process on unit; including scheduling of painting, cleaning and any other third party service required. Full responsibility of move out inspection reporting and documentation of damages. -Daily meetings with property manager and assistant managers with regard to priorities and property conditions. -Managing all tenant work orders and properly communicating with tenants on timelines. -Property walkthroughs to ensure equipment is functioning properly and that repairs are completed. -Various projects as assignment by the management team. -Supervision of porter staff members, holding team accountable and checking their work. -Point of contact for off hours emergencies. -Role requires heavy lifting, bending and long periods of standing. The ideal candidate will have the following skills: • Former experience as a superintendent or like-experience in another field. -Basic knowledge of repairs in the areas of plumbing, electrical, painting, plastering and NYC regulations. -Can multitask; Can oversee multiple projects at once at multiple properties. -Is an excellent communicator and loops in supervision when necessary. -Can be flexible with hours and have ability to work overtime. -Is proactive and works to accomplish necessary work with little direction and oversight. -Ideally has a car to travel between properties. -Ability to handle technology and/or able to learn how to use various property management softwares.

Job Description Seeking an experienced live in superintendent for residential buildings. Position summary: Live in representative of the Management Company. Responsible for day to day operations and maintenance of the interior and exterior of the building and apartment units. the entire complex and apartment. On call 24/7. Responsibilities · Inspection of building interior, exterior and grounds daily · Performing repairs within apartments and building · Respond to all resident questions, concerns and complaints in a timely manner · Supervising repairs completed by handymen · Supervising cleaning being conducted by Porter · Trash removal and recycling · Snow removal, performing ground keeping, etc. · Inspect occupied and vacant units as needed or required · Respond to resident repair/maintenance issues · Inform Management of items requiring their intervention, i.e illegal occupants, criminal activity · Inform management of hazardous conditions requiring their attention · Oversee Capital work that is being conducted at building and in apartments · Oversee all heating, hot water, ventilation, elevator, rubbish removal, fuel (oil/gas) consumption, plumbing, sprinkler systems, and all machinery and equipment. · Supervise Contractors performing work at building and in apartments · Responsible for inventory control · Responsible for maintaining building equipment and storing properly Job Type · Full Time · Union, 32 BJ Qualifications · A minimum of 7 years as live in Superintendent required. · Knowledge of all trades, including carpentry, plumbing, painting, electrical, etc. · Supervisory experience required. · Boiler FDNY Certificate of Fitness · Ability to communicate well and take direction · Good communication and organization skills required Requirements: · Building Superintendent will live on site in a rent free apt. · Must be available to respond to after hour or weekend emergencies. Company DescriptionReal Estate Management Company of affordable residential buildingsReal Estate Management Company of affordable residential buildings

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Concierge candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate is responsible for greeting residents and guests, and will ensure that the lobby, entryways, and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Responsibilities will also include managing emergencies and coordinating response with the Durst emergency response team members until first responders arrive. In addition, candidate will monitor visitor parking (where applicable), and address any complaints from residents and escalate them appropriately. We are seeking a Concierge role at SVEN located in Long Island City, Queens. The shift and schedule for this position is Sunday-Monday 11pm-7:30am, Tuesday-Thursday 3pm-11:30pm; Days Off Friday and Saturday. Please note, work schedule and shift are subject to change based on resident occupancy. Salary Range (Minimum/Maximum): $22.3319-$29.7758 per hour. Responsibilities: • Maintain an excellent customer service relationship by adhering to the Durst Residential customer service standards., • Adhere to all Durst Residential Standard Operating Procedures for the position., • Screen all guests to the property in order to ensure authorized entry into resident apartment., • Ensuring the lobby, entryways, and front desk is clean and organized at all times., • Answering the telephone, providing information, forwarding calls and taking messages when necessary., • Routinely inspect building entrance, lobby and community amenity areas for trash, cleanliness, and lighting and take appropriate action to maintain the upkeep of the areas. Notify a manager of items that cannot be addressed immediately., • Signing for deliveries and packages and tracking in the building system/application (e.g. BuildingLink©)., • Perform daily package audits and timely distribution and assisting residents with packages., • Accepting service requests from residents and logging appropriately into the building system/application (BuildingLink©). Educate residents on how to use the system as necessary., • Ensuring that all apartment keys are accounted for and secure during shift per Standard Operating Procedure (KeyTrak©)., • Issuing keys to residents or other associates per approved building Standard Operating Procedures., • Receive and distribute dry cleaning and other deliveries to residents as required., • Continuously monitor Access Controls and CCTV for suspicious activity and door safety and handle accordingly., • Handle tenant inquiries/issues/incidents and document and communicate them according for the following but not limited to:, • Noise complaints, • Smoking on property or in apartment, • Arriving guest, vendors or deliveries, • Ensure all vendors and contractors report to lobby desk upon arrival and are announced to Property Management Team. All vendors and contractors shall be escorted by building staff as needed and be appropriately logged with identification scanned and recorded., • Ensure all elevator incidents/entrapments are tracked, documented and reported to Property Management Team., • Monitor elevators on a frequent basis to ensure all are operational, • Communicate Out of Service elevators immediately to Property Management Team, • Monitor and manage operation of elevator computer at front desk, • Manage emergency response during Fire/Non-fire Emergencies and/or Active Shooter Events, • Call 911 and assist first responders as needed, • Monitor FCC and all applicable fire protection systems, • Activate Emergency Response Team (Property Manager(s), Porter(s), Handyperson(s)), • Other tasks as assigned by management. Qualifications: Qualifications, Areas of Knowledge, Skills, Abilities and Certifications: • High school diploma or equivalency preferred. For safety and productivity reasons, the position requires the ability to effectively read and write English., • 1-2 years' experience in customer service, residential concierge or related field preferred., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. If s/he have not previously completed, the Candidate Must Complete the Following Within 90 Days of Hire (must provide certificate/license as proof of completion) • 32BJ CPR/AED/Basic First Aid course, • 8 hour course, • FDNY Certificates, • F-85 Fire Safety Director with Active Shooter and Medical Emergency Preparedness or F-89 Fire Life and Safety Director, • Z-50 Fire Safety Director FDNY Written Exam, • Z-89 Non-fire Emergency FDNY Written Exam, • S-12 Citywide Sprinkler Systems, • S-13 Citywide Standpipe Systems, • S-14 Citywide Standpipe Multi-zone Systems, • Knowledge and operational experience of Fire Command Centers and Fire Protection Systems, • CPR/AED and Basic First Aid Certificate (renewal every 2 years), • 32BJ Fire Life and Safety Director for Commercial Buildings Course Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical demands: While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 30lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • Work environment: The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Job DescriptionDescription: We're looking for ambitious and energetic leaders to start as an Assistant Manager, which will be a right hand to our General Manager learning the ropes for both front of house and back of house operations. We want individuals who can develop and build relationships with not only existing dog parents but understand how to generate leads for new customers and grow our daycare & wellness business. This is accomplished by generating new pet parent leads, daily phone calls to new and existing parents, working on converting leads to dog meet & greets, creating and posting social media posts, running, and operating local events and marketing; with an emphasis on the daily cadence of outreach calls, scheduling of consultative sales conversations and closing sales with dog parents for services. Operationally, you will be making sure that the existing team runs smoothly. Overseeing and supporting our General Manager in creating schedules, maintaining operational excellence in the facility and managing any escalated customer service issues. Our focus is on the overall health and wellbeing of not only the dog in our care but the quality of life that a happy, healthy dog provides its parents, as well. Responsibilities: · Generate and foster new clients, be a genuine people person · Monitoring active marketing programs and developing ways to improve those campaigns, including social media, local business and apartment complex partnerships, and in store events · Design and manage marketing programs designed to enhance and grow dogs in daycare · Work directly with dog parents selling weekly Enrollment in daycare and wellness services · Collaborate with team to create an exceptional experience at every customer interaction · Achieve set sales targets for the location · Manage the pet parent journey from beginning to end Team Management · Create staffing schedule and monitors daily schedules · Maintain optimum staffing and development with all employees · Leads by example by coaching all on contributing to a positive team-oriented culture. · Deliver written performance reviews and give employees positive acknowledgement when due! · Onboard all employees and insure each employee has the correct amount of training Clean and Safe Environment · Ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete · Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia’s safety and cleaning standards · Train staff so that they are well equipped to deal with any behavioral issues in the playrooms · Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues Financial and Administrative · Ownership of sales development for Front desk · Develop team in up-selling and using dog Evaluations to grow revenue. · Maintain controllable expenses within budgetary constraints including forecasting, tracking and ordering supplies, minimizing payroll, and actively look for ways to maximize efficiency. · Prepare monthly P&L’s for review of ownership and Dogtopia corporate office · Communicate any concerns or needs to franchise owner proactively and partnering after attempting to resolve issues. Customer Service and Presentation · Maintains a neat and organized Front Desk team and area at all times. This includes holding team to professional clean dress. · Sets the example for the team on the 3 S's (smile, story and satisfaction) and hold accountable to internal and external customer service standards. · Keeps the team members engaged in their duties. · Strive for high customer review ratings! Core Competence: · Consistent and timely attendance · Sales Growth: Comp growth of at least 20% · No critical safety issues · Aid in the growth of our client base - goals for new clients per week and for new Meet and Greets · Maintain and grow goals for average dogs in the door As the General Manager you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Requirements: · Experience working in sales & service with exposure to marketing · Ability to multi-task effectively in a fast-paced environment · Proactive attitude and strong desire for upward mobility · Excellent problem-solving skills · Strong communication and organizational skills · Influential desire for growth and personal development · Previous dog experience a plus! The Rules by which we, as DOGTOPIANS live by: · We LOVE life unconditionally like a dog · We STAY loyal to our pack · We CHASE the absolute highest standards of safety · We PLAY to our fullest potential · We TREAT every day like It’s the Most Exciting Day Ever Requirements: Qualifications: • Must love dogs, • Ability to spend up to 100% of work time standing, • Ability to work flexible days and hours, including holidays and weekends, • Ability to work cohesively with others in a fun, fast paced environment, • Strong customer service skills, • Sales and marketing experience a plus

Job Description Durst Profile: Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world's most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive. Concierge candidate will create a positive experience by providing outstanding customer service to building residents, guests, and prospects. Candidate is responsible for greeting residents and guests, and will ensure that the lobby, entryways, and front desk are clean and organized at all times; sign for deliveries and packages; and accept service requests from residents. Responsibilities will also include managing emergencies and coordinating response with the Durst emergency response team members until first responders arrive. In addition, candidate will monitor visitor parking (where applicable), and address any complaints from residents and escalate them appropriately. We are seeking a Lead Concierge at SVEN located Long Island City, Queens. The shift and schedule for this position is Monday-Friday 7am-3:30pm, Saturday-Sunday OFF Please note, work schedule and shift are subject to change based on resident occupancy. The pay rate for this position is $31.7758 per hour. Responsibilities: • Oversees training and onboarding of all front desk concierge employees., • Communicate with concierge team to fill all time off coverage and relay confirmed coverage back to direct manager(s)., • Responsible for issuing and deactivating key cards for new and exiting residents., • Responsible for escalating resident complaints and daily work order review., • Maintain an excellent customer service relationship by adhering to the Durst Residential customer service standards., • Adhere to all Durst Residential Standard Operating Procedures for the position., • Screen all guests to the property in order to ensure authorized entry into resident apartment., • Ensuring the lobby, entryways, and front desk is clean and organized at all times., • Answering the telephone, providing information, forwarding calls and taking messages when necessary., • Routinely inspect building entrance, lobby and community amenity areas for trash, cleanliness, and lighting and take appropriate action to maintain the upkeep of the areas. Notify a manager of items that cannot be addressed immediately., • Signing for deliveries and packages and tracking in the building system/application (e.g. BuildingLink©)., • Perform daily package audits and timely distribution and assisting residents with packages., • Accepting service requests from residents and logging appropriately into the building system/application (BuildingLink©). Educate residents on how to use the system as necessary., • Ensuring that all apartment keys are accounted for and secure during shift per Standard Operating Procedure (KeyTrak©)., • Issuing keys to residents or other associates per approved building Standard Operating Procedures., • Receive and distribute dry cleaning and other deliveries to residents as required., • Continuously monitor Access Controls and CCTV for suspicious activity and door safety and handle accordingly., • Handle tenant inquiries/issues/incidents and document and communicate them according for the following but not limited to:, • Noise complaints, • Smoking on property or in apartment, • Arriving guest, vendors or deliveries, • Ensure all vendors and contractors report to lobby desk upon arrival and are announced to Property Management Team. All vendors and contractors shall be escorted by building staff as needed and be appropriately logged with identification scanned and recorded., • Ensure all elevator incidents/entrapments are tracked, documented and reported to Property Management Team., • Monitor elevators on a frequent basis to ensure all are operational, • Communicate Out of Service elevators immediately to Property Management Team, • Monitor and manage operation of elevator computer at front desk, • Manage emergency response during Fire/Non-fire Emergencies and/or Active Shooter Events, • Call 911 and assist first responders as needed, • Monitor FCC and all applicable fire protection systems, • Activate Emergency Response Team (Property Manager(s), Porter(s), Handyperson(s)), • Other tasks as assigned by management. Qualifications: Qualifications, Areas of Knowledge, Skills, Abilities and Certifications: • High school diploma or equivalency preferred. For safety and productivity reasons, the position requires the ability to effectively read and write English., • 1-2 years' experience in customer service, residential concierge or related field preferred., • Position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to community staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. If s/he have not previously completed, the Candidate Must Complete the Following Within 90 Days of Hire (must provide certificate/license as proof of completion) • 32BJ CPR/AED/Basic First Aid course, • 8 hour course, • FDNY Certificates, • F-85 Fire Safety Director with Active Shooter and Medical Emergency Preparedness or F-89 Fire Life and Safety Director, • Z-50 Fire Safety Director FDNY Written Exam, • Z-89 Non-fire Emergency FDNY Written Exam, • S-12 Citywide Sprinkler Systems, • S-13 Citywide Standpipe Systems, • S-14 Citywide Standpipe Multi-zone Systems, • Knowledge and operational experience of Fire Command Centers and Fire Protection Systems, • CPR/AED and Basic First Aid Certificate (renewal every 2 years), • 32BJ Fire Life and Safety Director for Commercial Buildings Course Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical demands: While performing duties of this job, employee required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; crouch; bend; talk; and hear. The employee must lift and move up to 30lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus., • Work environment: The noise level in the work environment is usually moderate. EEOC Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities. The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law). We seek individuals who exemplify The Durst Organization's mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations. The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants' lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server. Residents of California California Applicant Privacy Policy THIS SITE AND THE CONTENT ARE PROVIDED '"AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.