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Purpose The IT Database Engineer is responsible for designing, implementing, and supporting relational database platforms in both traditional data centers and Azure cloud environments. The role covers installation, configuration, performance tuning, high availability, backup and recovery, monitoring, and incident response for Microsoft SQL Server, MySQL, and PostgreSQL, with participation in an on-call rotation to support mission-critical workloads. Key Responsibilities • Install, configure, and upgrade MSSQL, MySQL, and PostgreSQL in data center and Azure environments (IaaS and/or PaaS as applicable)., • Perform day-to-day database administration, including user and role management, permissions, schema changes, and maintenance tasks., • Monitor database health, performance, and capacity using native and third-party tools; define meaningful alerts and dashboards for proactive issue detection., • Troubleshoot database incidents (performance issues, blocking/deadlocks, failed jobs, connectivity problems, resource constraints) and drive root-cause analysis and permanent fixes., • Design, implement, and maintain backup and recovery strategies (full/diff/log, PITR, snapshots, Azure backup options) and regularly test restore procedures., • Implement and support high availability and disaster recovery configurations (e.g., SQL Server Always On, failover clustering, log shipping, MySQL/Postgres replication, Azure availability sets/zones)., • Optimize database performance through indexing strategies, query tuning, statistics management, and configuration tuning at both OS and database levels., • Implement and enforce security controls (authentication, authorization, encryption at rest/in transit, auditing) aligned with organizational and regulatory requirements., • Support application and development teams with database design, query optimization, and controlled deployment of schema changes across environments., • Maintain detailed documentation including runbooks, standards, topology diagrams, data flows, and operational procedures for both on-prem and Azure deployments., • Participate in an on-call rotation, responding to after-hours incidents, and perform planned maintenance during maintenance windows., • Automate routine tasks (provisioning, checks, patching, reporting) using scripts and tooling (e.g., T-SQL, PowerShell, Bash, Python, Azure CLI). Required Qualifications • Proven experience as a Database Engineer/DBA supporting MSSQL, MySQL, and PostgreSQL in production environments., • Hands-on experience managing databases in traditional data centers (physical/virtual servers) and Azure (e.g., SQL Server on Azure VMs, Azure SQL Database, Azure Database for MySQL/PostgreSQL or similar)., • Strong understanding of database internals: storage structures, indexing, transactions, isolation levels, and locking., • Demonstrated skills in performance troubleshooting and tuning using execution plans, wait statistics, and monitoring metrics., • Practical experience with HA/DR solutions and backup/restore strategies, including testing and documentation of failover/recovery procedures., • Proficiency with scripting/automation for database operations and integration with operational tooling., • Familiarity with networking, OS, and virtualization concepts relevant to database performance and connectivity (subnets, firewalls, load balancers, storage latency)., • Solid understanding of security best practices for databases. Preferred Qualifications • Experience with Azure-native monitoring and management tools (e.g., Azure Monitor, Log Analytics, Alerts, Managed Identities, Key Vault)., • Experience with CI/CD and database change automation, including schema versioning and deployment pipelines., • Exposure to large-scale or high-volume databases, partitioning, and scaling strategies (vertical/horizontal)., • Knowledge of regulatory and compliance requirements related to data (e.g., PCI, HIPAA, GDPR) and data protection techniques (masking, tokenization)., • Relevant certifications (e.g., Microsoft Azure, SQL Server, MySQL, PostgreSQL). Soft Skills • Strong analytical and problem-solving skills, especially under time pressure during incidents and on-call situations., • Clear communication skills to work effectively with developers, infrastructure teams, security, and business stakeholders., • High sense of ownership for data integrity, availability, and reliability, with a structured approach to documentation and process. Working Conditions (travel, hours, environment) • Limited travel required including air and car travel, • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Benefits & Rewards • Bonus opportunities at every level, • Non-traditional retail hours (we close at 7p!), • Career advancement opportunities, • Relocation opportunities across the country, • 401k with discretionary company match, • Employee Stock Purchase Plan, • Referral Bonus Program, • 80 hrs. annualized paid vacation (full-time associates), • 4 paid holidays per year (full-time hourly store associates only), • 1 paid personal holiday of associate’s choice and Volunteer Time Off program, • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Purpose The IT Engineer is responsible for the design, reliability, and performance of the organization’s core infrastructure, with a primary focus on Infoblox DDI (DNS, DHCP, IPAM), Nutanix hyperconverged infrastructure, Windows Server operating systems, and DNS services. The engineer will build and maintain resilient platforms, troubleshoot complex issues, and drive automation and best practices across the environment. Key Responsibilities • Design, implement, and maintain Infoblox DDI services, including DNS, DHCP, and IP address management across multiple networks and environments., • Administer and optimize Nutanix hyperconverged infrastructure, including cluster configuration, storage management, performance tuning, and capacity planning., • Install, configure, and maintain Windows Server operating systems (physical and virtual), including roles such as Active Directory, DNS, file/print, and other core services as applicable., • Manage and support enterprise DNS infrastructure (internal and external), ensuring accurate zone configurations, record management, delegation, and adherence to naming standards., • Monitor infrastructure health, performance, and availability; proactively identify bottlenecks and implement corrective actions and long-term improvements., • Troubleshoot and resolve complex incidents involving Infoblox, Nutanix, Windows Server, DNS, networking, and related dependencies, including participation in on-call rotations., • Implement and maintain security best practices on servers and platforms, including patching, hardening, vulnerability remediation, and adherence to compliance requirements., • Develop and maintain documentation (runbooks, architecture diagrams, standard operating procedures) for infrastructure components and services., • Collaborate with network, security, application, and service desk teams to deliver reliable services, support projects, and streamline operational processes., • Participate in infrastructure projects such as migrations, upgrades, data center changes, cloud integrations, and DR/BCP initiatives., • Automate routine tasks using scripting (e.g., PowerShell) and available APIs (e.g., Infoblox, Nutanix) to improve efficiency and reduce manual effort., • Contribute to capacity and lifecycle planning, including hardware/software refresh, license management, and roadmap proposals for core platforms. Required Qualifications • Proven experience as an IT Infrastructure/Operations Engineer or similar role with hands-on responsibility for core infrastructure., • Strong experience administering Infoblox DDI solutions (DNS, DHCP, IPAM), including grid management, high availability, and role-based access., • Solid experience with Nutanix hyperconverged infrastructure (e.g., AOS, Prism, AHV or other hypervisors on Nutanix), including cluster operations and troubleshooting., • In-depth experience with Windows Server operating systems (2016/2019/2022 or later), including installation, configuration, patching, and performance tuning., • Strong knowledge of DNS concepts and operations (zone types, record types, forwarding, split-brain DNS, reverse lookup zones, conditional forwarders, etc.)., • Good understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls, load balancers) as they relate to DNS, DHCP, and virtualized infrastructure., • Experience with scripting/automation (Ansible and Powershell)., • Familiarity with monitoring and logging tools for server and infrastructure health (e.g., OEM tools or APM/monitoring platforms)., • Troubleshooting skills, with the ability to analyze logs, traces, and metrics to identify root cause., • Experience documentation, communication, and collaboration skills. Soft Skills • Strong sense of ownership and accountability for services and platforms., • Ability to work independently and in cross-functional teams under time pressure., • Structured, methodical approach to problem solving and documentation. Working Conditions (travel & environment) • Limited travel required including air and car, • While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Note:Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Benefits & Rewards • Bonus opportunities at every level, • Career advancement opportunities, • Relocation opportunities across the country, • 401k with discretionary company match, • Employee Stock Purchase Plan, • Referral Bonus Program, • Corporate Discount Programs, • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Purpose The IT Engineer is responsible for the design, reliability, and performance of the organization’s core infrastructure, with a primary focus on Infoblox DDI (DNS, DHCP, IPAM), Nutanix hyperconverged infrastructure, Windows Server operating systems, and DNS services. The engineer will build and maintain resilient platforms, troubleshoot complex issues, and drive automation and best practices across the environment. Key Responsibilities • Design, implement, and maintain Infoblox DDI services, including DNS, DHCP, and IP address management across multiple networks and environments., • Administer and optimize Nutanix hyperconverged infrastructure, including cluster configuration, storage management, performance tuning, and capacity planning., • Install, configure, and maintain Windows Server operating systems (physical and virtual), including roles such as Active Directory, DNS, file/print, and other core services as applicable., • Manage and support enterprise DNS infrastructure (internal and external), ensuring accurate zone configurations, record management, delegation, and adherence to naming standards., • Monitor infrastructure health, performance, and availability; proactively identify bottlenecks and implement corrective actions and long-term improvements., • Troubleshoot and resolve complex incidents involving Infoblox, Nutanix, Windows Server, DNS, networking, and related dependencies, including participation in on-call rotations., • Implement and maintain security best practices on servers and platforms, including patching, hardening, vulnerability remediation, and adherence to compliance requirements., • Develop and maintain documentation (runbooks, architecture diagrams, standard operating procedures) for infrastructure components and services., • Collaborate with network, security, application, and service desk teams to deliver reliable services, support projects, and streamline operational processes., • Participate in infrastructure projects such as migrations, upgrades, data center changes, cloud integrations, and DR/BCP initiatives., • Automate routine tasks using scripting (e.g., PowerShell) and available APIs (e.g., Infoblox, Nutanix) to improve efficiency and reduce manual effort., • Contribute to capacity and lifecycle planning, including hardware/software refresh, license management, and roadmap proposals for core platforms. Required Qualifications • Proven experience as an IT Infrastructure/Operations Engineer or similar role with hands-on responsibility for core infrastructure., • Strong experience administering Infoblox DDI solutions (DNS, DHCP, IPAM), including grid management, high availability, and role-based access., • Solid experience with Nutanix hyperconverged infrastructure (e.g., AOS, Prism, AHV or other hypervisors on Nutanix), including cluster operations and troubleshooting., • In-depth experience with Windows Server operating systems (2016/2019/2022 or later), including installation, configuration, patching, and performance tuning., • Strong knowledge of DNS concepts and operations (zone types, record types, forwarding, split-brain DNS, reverse lookup zones, conditional forwarders, etc.)., • Good understanding of networking fundamentals (TCP/IP, VLANs, routing, firewalls, load balancers) as they relate to DNS, DHCP, and virtualized infrastructure., • Experience with scripting/automation (Ansible and Powershell)., • Familiarity with monitoring and logging tools for server and infrastructure health (e.g., OEM tools or APM/monitoring platforms)., • Troubleshooting skills, with the ability to analyze logs, traces, and metrics to identify root cause., • Experience documentation, communication, and collaboration skills. Soft Skills • Strong sense of ownership and accountability for services and platforms., • Ability to work independently and in cross-functional teams under time pressure., • Structured, methodical approach to problem solving and documentation. Working Conditions (travel & environment) • Limited travel required including air and car, • While performing the duties of this job, the employee may occasionally be exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Physical/Sensory Requirements Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Note:Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Benefits & Rewards • Bonus opportunities at every level, • Career advancement opportunities, • Relocation opportunities across the country, • 401k with discretionary company match, • Employee Stock Purchase Plan, • Referral Bonus Program, • Corporate Discount Programs, • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. Supermicro is seeking a Service Engineer that will be responsible for fieldwork at customer sites to resolve and repair server systems. The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude in working with server products in addition to excellent interpersonal skills. It requires the ability to Support our Global Service network and help build a world-class field engineering organization. Includes the following essential duties and responsibilities (other duties may also be assigned): • Primarily work in a data center type of work environment to provide technical support onsite for key customers on hardware and software issues., • On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment, • Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle times, • Ensure escalation situations are managed and corrected quickly and professionally, • Provide 2nd line support to the reseller/distributors in all aspects of customer support, • Have a very high level of enterprise solution product knowledge, • Work with Technical Account Manager, Service Manager, and Product Manager to define service programs, • Provide and contribute information such as fault triage and training materials, • Run tests and simulations at our facility to assist with problem-solving, • Travel to the field to train and or resolve customer issues, • Train new service engineers, • Able to work under the Technical Account Manager's direction and take ownership of customer base, • Demonstrate and completely the ability to be self-sufficient in the field, • Able to defuse challenging situations, • Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, and effectiveness while meeting daily service expectations, • Determines requirements and/or root cause of technical issues by working with customers, • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems, • Ability to produce meaningful reports and metrics is a plus, • Ability to work be for 24 x7 Shift Coverage and/or flexible shifts including weekends and holidays if needed, • Travel is required (up to 25% or more), • Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience preferred, • Minimum of 5 years experience in field support servicing complex X86 systems and parts preferred, • Will consider an associate degree in electrical technology, electronics, or equivalent military experience, • Work experience in large enterprises or certification in Windows and Linux environments is a plus, • Emphasize break/fix experience and on-site customer service experience, • Hands-on experience with servers (Supermicro, EMC, DELL, HP), • Solid hardware system diagnostics skills, as well as a good understanding of how BIOS, drivers, and application loads can cause system issues, • Strong technical communication skills to lead investigations with engineers of multiple disciplines, • Strong written and verbal communication skills, project management skills, and solid time management skills, • Be able to participate in multiple cross-functional projects concurrently in a rapidly changing environment, within established timelines and have a demonstrated ability to learn and embrace new and changing technologies, • Ability to work in a challenging, dynamic, and fast-paced environment with the ability to identify and escalate issues promptly, and be proactive in driving solutions, • Full professional proficiency in English (read/write/speak), • Familiarity with Linux is a plus $70,304 - $100,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs. Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

Posting Type Remote/Hybrid Job Overview As an Advanced Security Engineer focused on Endpoint Security, you will design, build, and operate security controls that protect Relativity's employee endpoints and the enterprise systems they access. You will help establish hardened, standardized, and measurable endpoint security foundations that reduce risk while preserving productivity, partnering closely with IT and Security teams to deliver securebydefault device experiences. This role blends handson software engineering with systemlevel security ownership in a modern cloud environment. Job Description and Requirements Role Responsibilities * Design, implement, andoperateendpoint security controls across laptops and mobile devices * Build automation and tooling to enforce secure configuration baselines and reduce manual effort * Partner with IT on device management, deployment, and lifecycle security * Reduce enterprise risk by hardening devices, limiting standing privilege, and improving visibility * Participate in incident response and endpointrelated investigations in partnership with Cyber teams * Continuously improve endpoint security posture using metrics, telemetry, and risk insights Minimum qualifications: * Bachelor's in Computer Science, Information Security, or equivalent experience. * 2+ years of commercial experience in software developmentand scripting(C#, Python,Javaor other general-purpose modern programming language) with a solid understanding of computer science fundamentals, including algorithms and data structures * Experience securing andoperatingmanaged endpoints at scale * Familiarity with modern device management and endpoint protection concepts * Ability to translate security policy into automated, enforceable controls * Comfort working across teams to deliver secure outcomes without friction * Experience with cloud technologies(preferably Azure),DevSecOpspractices, and automation tools (e.g., GitHub Actions). * Growth mindset and eagerness to learn across engineering and securitydomains. * Ability to take feedback and strive for continual improvement. Preferred qualifications: * Experience securing cloud-native applications / SaaS solutions and networks. * Familiarity with vulnerability scanning and threat protection. * Relevant certifications: * Microsoft Certified: Azure Security Engineer Associate (AZ-500). * Microsoft Certified: Identity and Access Administrator Associate (SC-300). * Knowledge of Zero Trustprinciplesand compliance standards (e.g., GDPR, HIPAA). * Exposure to other cloud platforms(AWS, GCP). Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $104,000 and $156,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Required Skills: Endpoint Security, Network Security, Penetration Testing, Security Architecture Design, Security Automation, Security Information, Security Information and Event Management (SIEM), Security Operations, Threat Modeling, Vulnerability Management

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Atlanta, GA and they are in need of a Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

Job DescriptionSummaryOur client is a leading IT Solutions Company located in Atlanta, GAand they are in need of a LevelIII Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 4years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • Three years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

About the role As a Deskside Support Engineer, you will make an impact by owning end-user computing, including desktops, laptops, printers, peripherals, and AV devices, ensuring optimal performance, reliability, and user satisfaction. You will troubleshoot complex hardware and software issues, manage device configuration, imaging, data restoration, and collaboration tools, and implement solutions that reduce downtime and enhance efficiency. You will be a valued member of the Cloud Infrastructure and Security team and work collaboratively with the Engagement Delivery Lead. In this role, you will: * Provide hands-on support for desktops, laptops, printers, peripherals, and AV devices. * Configure BIOS, hardware settings, applications, collaboration tools, and network connectivity on end-user devices. * Troubleshoot and resolve OS, software, VPN, driver, and compatibility issues. * Manage data backup, imaging, reimaging, and restoration for all end-user devices. * Use ServiceNow to track, document, and resolve incidents and service requests. * Deliver remote desktop support and maintain both Windows and Mac systems. * Support Nexthink and other end-user tools to enhance productivity and user experience. * Collaborate with cross-functional teams to drive IT service improvements and innovations. * Monitor IT service metrics, identify areas for improvement, and implement effective solutions. * Ensure compliance with IT policies, security standards, and best practices while maintaining high service levels. Work model At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Atlanta, GA. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. What you need to have to be considered * Strong expertise in IT Service Management and Incident Management. * 4+ years of experience with desktop/laptop support, printer support, troubleshooting end-user devices, and AV device support. * Experience supporting Macintosh OS X laptops, Windows systems, and remote desktop support. * Skilled in configuring hardware, BIOS, applications, collaboration tools, and network connectivity. * Knowledge of data backup, imaging, reimaging, and restoration processes. * Proficiency with end-user tools such as Nexthink and ServiceNow. * Solid understanding of networking principles and IT infrastructure. These will help you stand out * ITIL Certification, CompTIA Network+, and Microsoft Certified: Modern Desktop Administrator Associate. * Excellent English communication skills, both written and verbal. * Customer-focused, with a drive to deliver exceptional support and user satisfaction. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Please note, this role is not able to offer visa transfer or sponsorship now or in the future. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We are seeking a highly skilled Cloud Security Engineer with strong Application Security expertise to join our security architecture team. Certifications: Azure Security Engineer Associate, CISSP, CCSP, OSCP, or GIAC.

Job DescriptionDescription: CENTEGIX® is the industry leader in wearable safety technology for healthcare, education, government, and commercial workplaces with nearly 800,000 badges in use. The cloud-based CENTEGIX Safety Platform™ initiates the fastest response time for emergencies, from the everyday to the extreme. Leaders in nearly 18,000 locations nationwide trust CENTEGIX's innovative safety solutions to empower and protect people (every day). Purpose: The Associate Quality Engineer is an entry-level individual contributor role focused on building a strong foundation in quality engineering. In this role, you will make hands-on contributions while actively learning the quality domain, our products, and our development processes. You will support testing efforts for frontend applications, document defects clearly, and collaborate closely with senior quality engineers, developers, and product partners. This position emphasizes growth, learning, and reliability, providing opportunities to develop testing skills, understand quality best practices, and gradually take on increased responsibility with mentorship and guidance. Position Responsibilities: • Refine and validate acceptance criteria for frontend applications, ensuring clarity and alignment with product and project objectives., • Document defects using established team documentation policies, ensuring accuracy, clarity, and completeness to support efficient tracking and resolution., • Maintain a library of reusable manual test cases to improve efficiency and consistency in testing efforts., • Create basic manual scenario-based test plans for frontend applications based on defined acceptance criteria., • Perform exploratory testing to uncover potential defects and edge cases.., • Execute complex manual scenario test plans written by senior quality engineers to validate functionality and user experience., • Assist in creating more complex manual test plans with guidance from senior team members.., • Identify risks early, communicate testing gaps, and work with development teams to resolve issues before deployment., • Maintain clear and structured documentation for test cases, defects, and testing procedures.Requirements:, • Keen interest in software quality and a desire to grow within the quality engineering discipline., • Experience with manual testing of web or frontend applications (professional, academic, or equivalent)., • Ability to write and execute clear, structured manual test cases., • Familiarity with defect tracking tools and documentation practices., • Basic understanding of acceptance criteria and how to validate requirements through testing., • Ability to manage individual work tasks and communicate progress effectively., • Willingness to learn test automation concepts and tooling over time., • Strong attention to detail and problem-solving skills., • Effective written and verbal communication skills. What’s in it for you? • Remote first work environment; we offer workplace flexibility, • Participation in company-wide discretionary bonus, • 15 days paid time off(prorated), • 10 paid holidays, • Monthly device(s) reimbursement, • Up to $2500/year reimbursement for eligible education expenses, • We offer a range of Healthcare plans to meet your needs (medical, dental, vision), • 401(k) Plan with 4% employer contribution to help you plan for the future, • Employee Referral Bonus, • Charitable Program Match CENTEGIX is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CENTEGIX are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other status protected by the laws or regulations in the locations where we operate.

Job DescriptionCompany Description CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. Job Description CapTech Data Engineering consultants enable clients to build and maintain advanced data systems that bring together data from disparate sources in order to enable decision-makers. We build pipelines and prepare data for use by data scientists, data analysts, and other data systems. We love solving problems and providing creative solutions for our clients. Cloud Data Engineers leverage the client’s cloud infrastructure to deliver this value today and to scale for the future. We enjoy a collaborative environment and have many opportunities to learn from and share knowledge with other developers, architects, and our clients. Specific responsibilities for the Data Engineer – Cloud position include: • Developing data pipelines and other data products using Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP), • Advising clients on specific technologies and methodologies for utilizing cloud resources to efficiently ingest and process data quickly, • Utilizing your skills in engineering best practices to solve complex data problems, • Collaborating with end users, development staff, and business analysts to ensure that prospective data architecture plans maximize the value of client data across the organization., • Articulating architectural differences between solution methods and the advantages/disadvantages of each Qualifications Typical experience for successful candidates includes: • Experience delivering solutions on a major cloud platform, • Ability to think strategically and relate architectural decisions/recommendations to business needs and client culture, • Experience in the design and implementation of data architecture solutions, • A wide range of production database experience, usually including substantial SQL expertise, database administration, and scripting data pipelines, • Ability to assess and utilize traditional and modern architectural components required based on business needs. Successful candidates usually have demonstrable experience with technologies in some of these categories: • Languages: SQL, Python, Java, R, C# / C++ / C, • Database: SQL Server, PostgreSQL, Snowflake, Redshift, Aurora, Presto, BigQuery, Oracle, • DevOps: git, docker, subversion, Kubernetes, Jenkins, • Additional Technologies: Spark, Databricks, Kafka, Kinesis, Hadoop, Lambda, EMR, • Popular Certifications: AWS Cloud Practitioner, Microsoft Azure Data Fundamentals, Google Associate Cloud Engineer Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs. • CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs., • Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths, • Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs, • Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care, • Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more, • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations, • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Job DescriptionLevel 2 Onsite Systems Engineer Location: Metro Atlanta (Onsite) Employment Type: Full-Time Job Summary Infinity Technology Consulting, Inc. is seeking an experienced Level 2 Onsite Systems Engineer who thrives in a customer-facing environment and takes pride in ownership of the client experience. This role is not entry-level. We are looking for someone who is technically proficient, confident, and service-oriented—someone who can manage day-to-day onsite IT operations, communicate clearly with non-technical users, and proactively identify opportunities for improvement when things are running smoothly. The ideal candidate knows how to balance people skills with technical depth, can stand their ground professionally, and understands when to escalate issues or pull in additional resources from upper management or senior engineers. Your primary responsibility will be to your assigned onsite customer, while also supporting Infinity projects and initiatives as needed. What Success Looks Like in This Role • The client views you as their trusted IT partner, not just “the IT person”, • Issues are resolved efficiently, communicated clearly, and followed through to completion, • Downtime is used productively to uncover risks, improvements, or small projects, • You know when to troubleshoot independently—and when to escalate, • You can explain technical issues in plain language, and go deep technically when required Required Skills & Experience Strong working knowledge of: • Microsoft 365 Administration (Primary Focus) – Entra ID user lifecycle (onboarding/offboarding), licensing (Basic/Standard/Premium), Exchange Online, mail flow & message trace, shared mailboxes, Teams, SharePoint/OneDrive permissions, Conditional Access & MFA, Defender & security logs, • Azure / Entra ID Identity & Security – Sign-in logs, session revocation, RBAC, group-based access, incident response, • Microsoft Intune / Endpoint Management – Windows & Apple device enrollment, compliance policies, Autopilot, Apple Business Manager integration, • Email Security & Filtering – Defender for Office 365, quarantine management, SPF/DKIM/DMARC, • Windows 10/11, macOS, iOS administration, • Working familiarity with Cisco/Meraki networking, Dell/Microsoft/Apple hardware, and RMM tools, • Serve as the primary onsite IT resource for the assigned customer, • Fully manage onsite service tickets from intake through resolution, • Communicate ticket status, expectations, and outcomes clearly to users, • Escalate issues appropriately to senior engineers, vendors, or management, • Advocate for the customer while aligning with Infinity’s standards and processes Technical Operations, • Administer and support Microsoft 365 (primary focus) including Entra ID (Azure AD), Exchange Online, Intune, user lifecycle management, security, and compliance, • Support Azure identity and cloud services integrated with Microsoft 365, • Manage Windows 10/11 and Apple (macOS/iOS) environments through Intune and MDM platforms, • Maintain working familiarity with Cisco and Meraki networks to support user connectivity, • Use RMM and monitoring tools to proactively identify, remediate, and prevent issues, • Provide remote and onsite support as requiredProactive Improvement & Documentation, • Identify risks, inefficiencies, and opportunities for improvement, • Recommend process improvements, system enhancements, and best practices, • Create and maintain clear technical documentation for the customer environment, • Participate in ongoing projects when onsite workload allows Communication, Reporting & Accountability, • Maintain professional, customer-friendly communication at all times, • Submit time entries and expense reports per Infinity SOPs, • Identify and communicate risks to the Service Manager and leadership, • Participate in incident reviews and knowledge-gap analysis Teamwork & Project Support, • Follow schedules, SOPs, and ticketing workflows, • Collaborate with Service Desk, Engineering, and Management teams, • Provide occasional after-hours or weekend emergency support when needed, • Assist with onsite or remote projects as an additional resource Professional & Personal Attributes, • Strong customer service mindset with excellent communication skills, • Able to explain technical concepts in non-technical terms, • Confident, professional, and able to advocate for yourself and the customer, • Organized, proactive, and comfortable multitasking, • Knows how to stay productive during downtime by finding value-add work, • Team-oriented and comfortable escalating issues when neededPreferred Qualifications, • Microsoft 365 Administrator - (MS-102), • Microsoft Certified: Endpoint Administrator Associate (MD-102), • Microsoft 365 Fundamentals (MS-900), • Professional IT certifications (Microsoft, ITIL, ITSM, Cisco, etc.) are a plus, • Bachelor’s degree in IT or related field preferred (or equivalent experience) Physical & Travel Requirements • Ability to lift up to 50 lbs occasionally, • Valid driver’s license and ability to travel within Metro Atlanta, • Health Care Stipend (to offset medical, dental, and vision expenses), • Simple IRA (with employer contribution, if applicable), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity & Paternity), • Short-Term & Long-Term Disability, • Training & Professional Development

Job DescriptionCompany Description At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night. Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and machine identities for the world’s largest brands. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across all certificate authorities (CAs) to simplify and improve security protocols within the enterprise. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers and two decades of delivering unparalleled digital trust. “When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.” How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you. Job Description We are looking for a talented Associate Sales Engineer to join our growing global team at Sectigo. The Associate Sales Engineer plays a vital hybrid role, providing both direct customer engagement and critical support to Sales Engineers and Senior Sales Engineers. This position is ideal for early-career professionals with a passion for technology and a desire to grow into a full Sales Engineering role. This individual is involved in technical demonstrations, proof of concept initiatives, and strategic customer interactions - all while developing expertise in Sectigo’s industry-leading security solutions. This is a full-time and remote position based in the East Coast/Eastern Time. Here are the core functions, responsibilities, and expectations for this role: • Support the mid-market, enterprise, and eCommerce sales teams during the sales cycle with technical input, project coordination, and customer management., • Participate in technical demos and presentations for prospects and partners, tailored to both technical and executive-level audiences., • Assist in planning and implementing Proof of Concept (PoC) efforts, with increasing responsibility over time., • Provide first-level technical support during sales engagements and collaborate with Senior SEs to drive technical success., • Assist with sales proposals, RFPs, and RFIs, contributing to technical documentation and responses., • Collect and communicate customer feedback, product improvement ideas, and feature requests to Product Management., • Collaborate with Sales Engineers on projects involving channel partners, customer onboarding, or technology alliances., • Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth., • Perform solution research and competitive analysis to support the positioning of Sectigo products., • Set up and maintain demo environments, sandbox environments, and lab infrastructure for SE use., • Prepare customized demo content, scripts, or user flows tailored to prospect use cases., • Shadow senior SEs during technical discovery and implementation calls to build product and customer knowledge., • Document repeatable solutions, product tips, and internal knowledge to support team scalability., • Collaborate with Product, Marketing, and Sales Enablement teams on cross-functional projects as needed., • Contribute to a positive team culture and participate in ongoing enablement activities to accelerate learning and growth., • Additional tasks associated with this position may be assigned in response to company initiatives and business needs. Qualifications Education: • Minimum of 2+ years of relevant professional experience OR 1+ years of experience in a pre-sales, technical consulting, or solution engineering role is required., • Exposure to scripting languages (e.g., PowerShell, Python, or Bash)., • Familiarity with cloud platforms (Azure, AWS, GCP)., • Hands-on experience with web servers, firewalls, and load balancers., • Understanding of basic networking, SSL/TLS, PKI, or web infrastructure concepts. Must be able to travel more than 25% of the time to the assigned regions and/or territories. Ideal Candidate Profiles, Talents, and Desired Qualifications: • A self-starter with a growth mindset and a desire to build a career in Sales Engineering., • Strong organizational skills with the ability to manage multiple priorities., • Strong team player mentality - actively collaborates with other SEs, • Strong communication skills, capable of translating complex technical concepts into clear business value for both engineers and executives., • Comfortable in fast-paced, team-oriented environments., • Demonstrated strong verbal and written communication skills, excellent customer service and account management, and ability to interface with a diverse set of clients including administrators and C-level executives., • Eager to learn new technologies and contribute to team success., • Proficient in English, both written and verbal., • Solid multi-tasking, troubleshooting and problem resolution abilities., • English language proficiency required., • Willingness to travel up to 35% of the time if required. Additional Information All your information will be kept confidential according to EEO guidelines. Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.

Job Description Cloud Security Engineer Location: Atlanta, GA Employment Type: Full Time Position Overview: We are seeking an experienced and detail-oriented Cloud Security Engineer to join our team in Atlanta, GA. This hybrid role requires a professionalwith hands-on expertise in Azure Cloud infrastructure, cloud security solutions, and compliance frameworks. The Cloud Security Engineer will play a critical role in designing, implementing, and securing enterprise cloud environments while serving as a technical expert on key projects. Key Responsibilities: Cloud Infrastructure Design & Deployment: • Create and deploy cloud infrastructure designs using industry best practices while considering cost, performance, and security., • Implement regulatory frameworks such as SOCII and ISO to ensure compliance., • Act as the technical expert in designing and implementing cloud security policies., • Collaborate with project managers and IT teams to ensure cloud integrations meet security and performance standards., • Develop dashboards to monitor cloud solutions for availability and performance., • Troubleshoot cloud networking and security issues, ensuring a stable and secure environment., • Develop and maintain site recovery and backup solutions to ensure availability and business continuity., • Update and deploy new cloud features to stay current with Azure advancements. Must-Haves: • 3+ years of experience in Azure Cloud Architect, Engineer, or DevOps roles., • Strong experience designing and managing cloud security solutions using Azure Sentinel and Defender for Cloud., • Expertise with Azure Resource Manager, Active Directory, Virtual Machines, Azure Storage, and Networking tools (e.g., Virtual Firewalls, Network Security Groups, Gateways)., • Proven experience implementing cloud compliance frameworks such as SOCII. Skills & Knowledge: • Strong understanding of Azure cloud-based architectures and enterprise security solutions., • Hands-on experience deploying and maintaining Azure cloud infrastructure in hybrid environments., • Exceptional analytical, troubleshooting, and problem-solving skills., • Strong organizational and documentation skills, including creating architecture diagrams and technical specifications., • Proven ability to collaborate in team environments and deliver results under tight deadlines. Preferred Qualifications: • Microsoft Certifications:, • Microsoft Certified Solutions Expert – Azure, • Microsoft Certified Solutions Associate – Cloud Platform or Infrastructure, • Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible)., • Experience working in Agile project management methodologies., • Familiarity with automation tools and frameworks for cloud deployments. Work Environment: • Hybrid work setup with 1-2 days onsite and 3-4 days remote., • Professional and collaborative environment requiring interaction across technical teams, project stakeholders, and external vendors. ADA Physical Demands: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionJob Overview: Cortavo is hiring a senior, hands-on Security Engineer to design, implement, and scale security across internal platforms and customer environments. This role secures on-premises, data center, and cloud workloads with primary focus on networking, identity, Microsoft 365, endpoint security, and infrastructure hardening. You will own security architecture, preventative controls, detection engineering, and automation, translating frameworks such as SOC 2, CMMC, NIST, and PCI into practical, auditable technical controls. This role serves as the dedicated security escalation point for our Service Delivery team and customer-facing technical expert for assessments, audits, and risk discussions. You will partner closely with Engineering, Service Delivery, Product, and Solutions teams to embed security by design into Cortavos services while providing hands-on incident response and security operations support. This role reports to the Engineering Manager. Responsibilities: • Security Operations & Incident Response, • Serve as primary escalation point for all security-related tickets from Service Delivery, including compromised accounts (email, credential issues), suspicious activity, security alerts, and MFA/Conditional Access bypass requests, • Own critical compromising or breached incidents end-to-end, including investigation, remediation, mitigation application, and post-incident security hardening, • Conduct comprehensive After Action Reviews (AARs) and Root Cause Analyses (RCAs) for all security-related incidents in collaboration with Service Delivery leadership, • Perform security and risk assessments for customer-facing networks, infrastructures, and services, • Manage security tool ecosystem including Inky email protection tuning, BullPhish campaign management, and evaluation of new security technologies, • Serve as the subject-matter-expert for all things security and compliance for both Cortavo and our customer base, • Proactive Security & Client Engagement, • Conduct proactive client security reviews, analyzing Azure/Intune compliance reports and Microsoft Security Scores, • Lead Security Gap Assessments for customers (offered as add-ons to Operational Maturity Assessments, provided to VIP clients, or sold/upsold to new and existing customers), • Review Security Scores in Microsoft 365 and actively apply recommendations and remediations to improve customer security posture, • Lead client security meetings, particularly with high-touch or frustrated customers, to address security concerns and build confidence, • Drive security hardening initiatives including Conditional Access refinements, Intune policy rollouts, MFA enforcement, and endpoint security via Datto and Crowdstrike EDR, • Prepare security reporting for Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs) demonstrating how weve improved customer environments, • Application and Infrastructure Security Management, • Collaborate with Engineering Manager on Cortavos core internal infrastructure (network, servers, and data) ensuring optimal performance, reliability, and security, • Evaluate and optimize technology stack to ensure efficient security, meeting business objectives and compliance assurance, • Work with Product Engineer and leadership to evaluate security tech stack, offer improvements, recommend tools, and help implement security technologies, • Identify security gaps in tooling and processes, and translate them into roadmap items, architectural improvements, or productized capabilities, • Drive platform security and compliance initiatives, ensuring infrastructure meets or exceeds SOC 2 and CMMC requirements by design, • Collaborate with engineers on secure implementation practices across all technical projects, • Build and refine security processes and operational frameworks to support scalable security operations, • Develop tech solutions and products ready to roll out for new Cortavo services, ensuring offerings have optimal security solutions, • Strong understanding of application security standards and practices, such as the OWASP Top 10, • If/when security vulnerability scanning tools are implemented, serve as the Accountable party in the RACI model to oversee, own, and create tickets for remediation items, • Compliance and Risk Assessment Ownership, • Perform assessments using various frameworks (NIST, SOC2, CMMC, FFIEC, PCI, etc.) to identify gaps and remediate deficiencies, • Ensure systems and applications are implemented with compensating controls to meet regulatory requirements (e.g. SOC2, HIPAA, FFIEC, PCI), • Lead Cyber Insurance Resilience efforts for both internal Cortavo operations and external client environments, • Collaborate with Project Management and IT Operations on Privileged Identity Management (PIM) and least privileged access initiatives, • Training, Documentation & Team Support, • Develop and deliver security training programs for internal teams including Service Delivery, Engineering, Product, Solutions, and Project Management on security red flags, escalation criteria, threat recognition, and secure development practices, • Provide security awareness training and education to customer organizations, including phishing campaign debriefs, compliance training, and executive security briefings, • Create and maintain knowledge base articles for common security scenarios to enable first-line triage and reduce escalations across all technical teams, • Define clear escalation criteria and paths so all teams know exactly when and how to engage security resources, • Maintain accurate, current, and accessible technical documentation, conduct internal and external product demos, and ensure transparency, auditability, and compliance with internal and external standards, • Report to leadership on security projects, initiatives, and proactive work being performed, • Drive team roadmaps by staying up to date with the latest threats and independently identify areas of security risk, • Think beyond reactive security measures, take a proactive approach to identifying potential vulnerabilities and threats. Use advanced tools, AI, machine learning, or custom-built scripts to anticipate future risks and mitigate them before they affect the infrastructure Required Skills & Qualifications: • Minimum 5-7 years of IT systems engineering experience in an MSP or multi-tenant environment, • Minimum 4 years of IT Security engineering, Cyber Security Architecture, or compliance infrastructure roles, • Proven experience handling security incidents and compromises in production environments, • Technical credibility in a security engineering role with demonstrated impact within multiple domains: Zero Trust/Conditional Access approaches, Endpoint Security, Data Protection, Mobile, Cloud Security, • Strong organizational, research, analytical and problem-solving skills to evaluate situations, make recommendations, and take effective action, • Ability to articulate complex technical concepts or scenarios to both technical and non-technical audiences, including frustrated customers, • Able to define, communicate, and present executive-level proposals of the risk-based business impact approach to cybersecurity, • Expert knowledge of security principles, solutions, tools, methodologies, and techniques, • Strong ability to partner with operations stakeholders (Service Delivery, Engineering, Product) to define platform needs and drive adoption, • Experience establishing platform governance, compliance standards, and security controls, • Expert knowledge of Networking and Firewalls, particularly with Cisco Meraki, • Expert knowledge in Microsoft 365, Azure AD, Exchange Online, Teams, and Microsoft Endpoint Manager (Intune), • Strong experience with MFA implementation and Conditional Access policies, • Experience with security tools including email protection (e.g., Inky), EDR solutions (e.g., Crowdstrike), and RMM platforms (e.g., Datto), • Proficiency with observability tools (Prometheus, Grafana, OpenTelemetry, Datadog), • Knowledge in Infrastructure as Code (IaC) tools, such as Terraform, Puppet, Ansible, • Proficiency in Microsoft Server environments, • Proven experience in secure software development principles in various languages (Java, Go, JavaScript, Python, etc.), • Experience conducting After Action Reviews (AARs) and Root Cause Analyses (RCAs), • Bachelors degree in computer science, Information Security, or related field, • Security certifications such as CISSP, CISM, CEH, Security+, or GIAC certifications, • Microsoft Security certifications, particularly:, • SC-200: Microsoft Security Operations Analyst, • SC-300: Microsoft Identity and Access Administrator, • SC-400: Microsoft Information Protection Administrator, • MS-500: Microsoft 365 Security Administration, • Cloud security certifications (Azure Security Engineer Associate, AWS Security Specialty), • Compliance certifications (ISO 27001 Lead Auditor, CMMC-RP, or similar), • Experience with ticketing and PSA systems (Autotask, ConnectWise, Jira), • Experience working in an MSP or MSSP environment, • Familiarity with SIEM platforms (Sentinel, Splunk, etc.), • Experience with security frameworks (NIST CSF, CIS Controls, MITRE ATT&CK), • 40% Security Operations & Incident Response, • 30% Infrastructure Security, • 20% Compliance, • Competitive salary, as well as employer, contributed health benefits, • Hybrid work schedule, • Access to a Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Celebration events for team and Company successes throughout the year Flexible work from home options available.