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Job DescriptionKey Responsibilities Architecture Design Lead the design and implementation of Saviynt IGA solutions aligned with enterprise security and compliance requirements. Define IAM architecture, governance models, RBAC/ABAC strategies, and access certification frameworks. Provide technical leadership for Saviynt EIC implementations and upgrades. Application Onboarding Integration Hands on experience onboarding applications into Saviynt using: REST API Connectors JDBC Connectors LDAP/AD Connectors SAP Connectors SCIM Connectors Custom Connectors Integrate enterprise applications such as: Active Directory Azure AD / Entra ID ServiceNow Salesforce SAP ECC / S4 HANA Workday Oracle EBS CyberArk AWS / Azure / GCP Provisioning Access Management Design and implement Joiner Mover Leaver (JML) processes. Configure provisioning workflows and approval workflows. Implement role based access control (RBAC) and birthright access. Configure access request and self service capabilities. Identity Governance Design access certification campaigns. Implement Segregation of Duties (SoD) controls. Configure risk analysis and compliance reporting. Define governance policies and controls. Technical Development Develop and customize: Saviynt Workflows REST APIs SQL Queries Java Beans Rules PowerShell Scripts Troubleshoot connector and provisioning issues. Support migration and enhancement activities.

Job DescriptionA Better Starting Point for Your IT Career In many entry-level IT jobs, you learn one environment: one network, one set of applications, and one way of doing things. It can take years to gain broader exposure. At Flexible IT, the learning curve is different. You will gain hands-on experience across a wide range of client environments, giving you early exposure to the technology that real businesses rely on every day. In your first year, you will work across more technical environments than many IT professionals encounter during their first five years at a single organization. That breadth helps you build a stronger technical foundation, discover where you want to specialize, and launch your IT career with practical experience from the start. What You Get Hands-on work with the technology that businesses actually use. You will work with Microsoft 365, Microsoft Azure, Microsoft Intune, Sophos cybersecurity solutions, networking equipment, workstations, and servers. Exposure across industries. You will see how professional firms, healthcare organizations, manufacturers, distributors, municipalities, and other organizations use technology. Structured training and mentorship. You will not be handed a ticket queue and wished luck. You will learn imaging, deployment, diagnostics, and client environments from engineers who do this work every day. You will be assigned a mentor and begin with a structured 90-day training period. Certifications we pay for. We provide certification reimbursement and dedicated professional development opportunities. Relevant certifications include CompTIA A+, Network+, Security+, and Microsoft Azure Fundamentals (AZ-900). Benefits. Health insurance, paid time off, and a retirement savings plan. A company vehicle. A company vehicle is provided for travel between our Hauppauge office and local client sites during the workday. Where This Leads Associate Systems Engineer is a starting point, not a destination. This role is designed as a 12-month career launch position. Associates who master the required technical and client service skills become eligible to advance to one of several technical career paths. Career paths include: • Support Engineer: Deeper troubleshooting and broader client responsibility, • Project Engineer: Larger deployments, project work, and client technical leadership, • Network Operations: Monitoring, infrastructure, and systems, • Cybersecurity: Endpoint security, threat monitoring, security tools, vulnerability remediation, and client security initiatives, • Compliance: Helping clients meet regulatory compliance and technology requirements through assessments, documentation, control implementation, and remediation, • Technology Advisor: Strategic client guidance, technology planning, and long-term relationship ownership How We Work We combine decades of practical IT experience with modern AI tools. Our team uses AI to accelerate troubleshooting, build internal tools, automate routine work, monitor workflows, and learn more quickly. We believe that AI does not replace technical knowledge or judgment. It strengthens the capabilities of people who understand the systems, the clients, and the work. What You Will Do • Enroll and configure devices through Microsoft Intune, • Support Microsoft 365 and Microsoft Azure environments, • Install and verify Sophos cybersecurity protection, • Troubleshoot hardware, software, and connectivity problems, • Perform hardware diagnostics and basic repairs, • Image and configure desktops and laptops, • Prepare systems for new employees, • Deploy and replace workstations, monitors, printers, and related equipment, • Work with engineers on larger deployments and technology projects, • Visit local client sites to install, support, and verify equipment, • Document configurations and completed work, • Maintain accurate inventory records, • Communicate clearly and professionally with clients and team members What We Are Looking For • A bachelor’s degree in information technology, computer information systems, management information systems, cybersecurity, or a related field, • Genuine curiosity about how technology works and the persistence to stay with a problem, • Strong communication and client-service instincts, because you will interact with clients early, • The ability to follow established processes, document your work, and independently apply what you have learned, • A valid driver’s license and a clean driving record, • The ability and desire to work full-time from our Hauppauge office and occasionally travel to local client sites when needed About Flexible IT Flexible IT has been helping Long Island businesses use technology for 43 years. We are SOC 2 Type II compliant and have built a team around people who enjoy solving problems and explaining them clearly. We are large enough to give you serious technical work and small enough that your efforts will make a real impact. If you want to begin your IT career by doing real technical work, learning from experienced engineers, and seeing how technology operates across many different businesses, we would like to meet you. Apply today. Powered by JazzHR rBTwAv5s94

Job Description Data is pivotal to our goal of frequent launch and rapid iteration. We’re recruiting a Data Engineer at iRocket to build pipelines, analytics, and tools that support propulsion test, launch operations, manufacturing, and vehicle performance. The Role • Design and build data pipelines for test stands, manufacturing machines, launch telemetry, and operations systems., • Develop dashboards, real-time monitoring, data-driven anomaly detection, performance trending, and predictive maintenance tools., • Work with engineers across propulsion, manufacturing, and operations to translate data-needs into data-products., • Maintain data architecture, ETL processes, cloud/edge-data systems, and analytics tooling., • Support A/B testing, performance metrics, and feed insights back into design/manufacturing cycles. Requirements • Bachelor’s degree in Computer Science, Data Engineering, or related technical field., • 2+ years of experience building data pipelines, ETL/ELT workflows, and analytics systems., • Proficient in Python, SQL, cloud data platforms (AWS, GCP, Azure), streaming/real-time analytics, and dashboarding (e.g., Tableau, PowerBI)., • Strong ability to work cross-functionally and deliver data-products to engineering and operations teams., • Strong communication, documentation, and a curiosity-driven mindset. Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Job Description IAM Saviynt IGA Consultant Hauppauge, NY Onsite only Contract and fulltime Experience (Years):10 Years Key Responsibilities Architecture & Design Lead the design and implementation of Saviynt IGA solutions aligned with enterprise security and compliance requirements. Define IAM architecture, governance models, RBAC/ABAC strategies, and access certification frameworks. Provide technical leadership for Saviynt EIC implementations and upgrades. Application Onboarding & Integration Hands on experience onboarding applications into Saviynt using: REST API Connectors JDBC Connectors LDAP/AD Connectors SAP Connectors SCIM Connectors Custom Connectors Integrate enterprise applications such as: Active Directory Azure AD / Entra ID ServiceNow Salesforce SAP ECC / S4 HANA Workday Oracle EBS CyberArk AWS / Azure / Eligible to workP Provisioning & Access Management Design and implement Joiner Mover Leaver (JML) processes. Configure provisioning workflows and approval workflows. Implement role based access control (RBAC) and birthright access. Configure access request and self service capabilities. Identity Governance Design access certification campaigns. Implement Segregation of Duties (SoD) controls. Configure risk analysis and compliance reporting. Define governance policies and controls. Technical Development Develop and customize: Saviynt Workflows REST APIs SQL Queries Java Beans Rules PowerShell Scripts Troubleshoot connector and provisioning issues. Support migration and enhancement activities.

Job Description Responsibilities: • This role is 100% remote., • Develop, test, deploy, and maintain web applications and APIs., • Design and optimize databases, queries, and stored procedures., • Build responsive user interfaces and scalable backend services., • Integrate cloud, AI, and third-party solutions., • Troubleshoot production issues and enhance application performance., • Collaborate with business and technical teams throughout the development lifecycle., • Additional Skills and Information: C#, ASP.NET, .NET Core, MVC, • React, JavaScript, jQuery, HTML, CSS, Bootstrap, • SQL Server, Oracle, SQL, Stored Procedures, • Entity Framework, ADO.NET, • APIs, Web Services, WCF, • Azure Cloud Services, • AI Solutions, GitHub Copilot, Microsoft 365 Copilot, • GitHub Source Control, • Reporting and Systems Integration

Job DescriptionDescription: POSITION SUMMARY The Cyber Security Analyst is a front-facing role, working directly with incoming alerts, reports, and metrics to monitor and maintain the security of Sourcepass' clients. The Analyst performs triage to filter out non-actionable information so that clients can continue to focus on running their businesses. The Analyst performs minor response to non-serious, non-complex events and escalates anything else to senior security team staff. This position reports to the SOC Team Lead. RESPONSIBILITIES • Monitor incoming alerts, reports, and metrics from a variety of a systems to perform triage, • Perform minor response to non-serious, non-complex events (malware, data leakage, account misuse, etc.), • Perform automated or manual patching of discovered vulnerabilities or misconfigurations., • Escalate more serious or complex events to senior security team staff, • Clearly explain event sources and resolutions to clients, • Clearly document steps taken, • Follow documented procedures to drive resolution, • Make recommendations for improvements to processes and tools Requirements: DESIRED SKILLSET/EXPERIENCE • Willingness to learn and improve both core function skills and potential additional security role skills, • Both strong written and strong verbal communication skills, both internally and client-facing Basic understanding of SOC practices and processes Strong understanding of incident response practices and processes, • Strong understanding of the Windows operating system (Linux and Macintosh a plus), • Strong understanding of the Windows ecosystem (Active Directory, Azure, Microsoft365), • Experience with ticketing and tracking systems Basic knowledge of networking protocols and topologies, as well as network analysis., • Basic understanding of malware analysis Analytical, problem solving, critical thinking skills, • Basic understanding of OS and network auditing, • Knowledge of scripting languages (PowerShell, batch, etc.) a plus Security+, E|CIH, & GCIH certifications (or equivalents) all preferred This is a contractor position.

Job DescriptionOnsite - Bethpage, NY, USA Max vendor rate */hr Senior Network Engineer Job Description/ Responsibilities : Experience: 8 years in network engineering/administration Key Responsibilities: " Design, implement, and maintain enterprise network infrastructure (LAN/WAN, routing, switching) " Troubleshoot complex network issues and ensure high availability/uptime " Manage network security protocols, firewalls, and VPNs " Collaborate with cross-functional teams on network architecture and upgrades " Monitor network performance and capacity planning " Prepare documentation, SOPs, and network diagrams " Mentor junior network resources Required Skills: " Strong expertise in Cisco/Juniper routing & switching " Hands-on experience with firewalls (Palo Alto/Fortinet/Cisco ASA) " Knowledge of MPLS, SD-WAN, BGP, OSPF " Experience with network monitoring tools " Relevant certifications (CCNP/CCIE preferred) Good to Have: " Cloud networking exposure (AWS/Azure) " ITIL process familiarity

Job Description Senior Network Engineer Job Description/ Responsibilities : Experience: 8 years in network engineering/administration Key Responsibilities: • Design, implement, and maintain enterprise network infrastructure (LAN/WAN, routing, switching), • Troubleshoot complex network issues and ensure high availability/uptime, • Manage network security protocols, firewalls, and VPNs, • Collaborate with cross-functional teams on network architecture and upgrades, • Monitor network performance and capacity planning, • Prepare documentation, SOPs, and network diagrams, • Mentor junior network resources Required Skills: • Strong expertise in Cisco/Juniper routing & switching, • Hands-on experience with firewalls (Palo Alto/Fortinet/Cisco ASA), • Knowledge of MPLS, SD-WAN, BGP, OSPF, • Experience with network monitoring tools, • Relevant certifications (CCNP/CCIE preferred) Good to Have: • Cloud networking exposure (AWS/Azure), • ITIL process familiarity

Job DescriptionDescription: POSITION SUMMARY The BI Engineer builds and maintains the data foundation underneath every dashboard, KPI, and analytics product Sourcepass runs on, along with the back-end systems our automation and AI solutions depend on. This role owns the hands-on engineering of the BI stack (the data lake, the pipelines that feed it from source systems, and the SQL layer that powers front-end dashboards) and plays a lead role in modernizing the Sourcepass BI platform. Working alongside the BI Manager, AI Engineer, and RPA Developers in the ROC, the BI Engineer also builds the integrations and data services that let our automations and AI agents work from the same trusted source of operational truth. RESPONSIBILITIES • Designs, builds, and maintains the pipelines and data models that move data from source systems (ConnectWise PSA, NetSuite, HubSpot, and others) into the data lake and SQL layer., • Leads the technical work to modernize the Sourcepass BI platform, including evaluating architecture options, planning the migration, and retiring legacy pipelines., • Partners with the BI Manager and business leaders to translate reporting and analytics needs into data models, freshness targets, and quality checks., • Monitors pipeline health and data quality, resolves data issues, and keeps the SQL layer the authoritative source for front-end dashboards., • Builds and supports back-end integrations, APIs, and data services used by the team's automation workflows and AI agents., • Supports data migration and system integration for acquired companies, mapping legacy systems and data into Sourcepass platforms., • Documents data sources, models, and pipelines so the platform stays supportable and auditable by the wider team. SUCCESS METRICS / EXPERIENCE What does success look like in this role? (KPIs, outcomes, behaviors) • Front-end dashboards and downstream analytics run on data the BI team and business leaders trust; stale, missing, or incorrect data is rare and resolved quickly., • The BI platform modernization delivers against its committed milestones, with legacy pipelines retired as replacements go live., • Pipeline health and SQL-layer SLAs (freshness, completeness, uptime) consistently meet the standards committed to downstream consumers., • Data platform coverage grows over time: more source systems integrated and more automation and AI use cases powered by shared data services., • Pipelines, models, and integrations are documented well enough that teammates can support them without a single point of failure. Requirements: MINIMUM QUALIFICATIONS Must-have requirements to perform the role effectively • 3+ years of experience in data engineering, BI engineering, or back-end systems development., • Strong SQL skills, including writing, optimizing, and validating queries against operational data., • Hands-on experience building ETL/ELT pipelines and data models for a data warehouse or data lake., • Experience integrating systems through REST APIs, including authentication, pagination, and error handling., • Proficiency in at least one scripting language (Python, PowerShell, or similar)., • Ability to explain technical work clearly to both engineers and business stakeholders. PREFERRED QUALIFICATIONS Nice-to-have skills or experience that would strengthen performance • Experience in the MSP, IT services, or professional services industry., • Familiarity with ConnectWise PSA, NetSuite, HubSpot, or similar business systems as data sources., • Experience with Microsoft data and cloud tools (Microsoft Fabric, Azure Synapse, Azure Data Factory, Azure Functions, Power BI) or comparable platforms., • Experience with workflow automation platforms such as Rewst or Power Automate., • Exposure to AI and LLM-based solutions, such as building data sources or tools for AI agents., • Experience migrating data or consolidating systems after a merger or acquisition. CORE COMPETENCIES (Applies to All Roles) • Strong communication skills (written and verbal), • Ability to collaborate across teams and functions, • Ownership mindset and accountability for outcomes, • Strong problem-solving and critical thinking skills, • Ability to manage priorities in a fast-paced environment, • Adaptability and willingness to learn, • Attention to detail and quality OPERATIONAL REQUIREMENTS • Travel: Less than 10%., • On-call: None., • Fully remote, working standard US Pacific business hours.

Job Description Our client, a major entertainment/media firm located in Bethpage, Long Island, is looking to hire a Full Time hands-on, technically strong Microsoft Copilot & AI Solutions Specialist to join our Enterprise Systems team. This role is focused on designing, building, and supporting AI-powered solutions across the Microsoft ecosystem, with an emphasis on Microsoft 365 Copilot, Copilot Studio, Azure AI services, Power Platform, SharePoint, Teams, and related integrations. This is a hybrid role, 4 days onsite in our Clients Bethpage office. This position is ideal for someone who enjoys turning business ideas into working solutions. The right candidate can engage with stakeholders to understand a problem, quickly prototype a solution, refine it through testing and feedback, and help move it into production in a secure and supportable way. A key part of the role will be helping shape and deliver conversational AI, agent-based workflows, and intake/automation experiences that improve productivity and simplify how employees interact with enterprise services. This role requires a self-starter who can operate independently, navigate ambiguity, and rapidly iterate on solutions in a fast-evolving AI landscape. This role is primarily a technical, delivery-focused role. We are looking for someone who can work effectively with Legal, Compliance, Cybersecurity, and Data Privacy teams, but whose strength is in building, integrating, troubleshooting, and operationalizing AI solutions. Success in this role means helping the organization adopt Microsoft AI capabilities in a practical, secure, and scalable way while delivering measurable business value. RESPONSIBILITIES AI Solution Design & Delivery • Design, prototype, implement, and support AI-powered solutions using Microsoft 365 Copilot, Copilot Studio, Azure AI services, Power Platform, and related Microsoft technologies, • Design and implement Copilot Studio agents, including conversational flows, orchestration, and integration with enterprise data sources, • Build conversational experiences, agents, and workflow automations that improve business processes and user productivity, • Translate business problems and use cases into practical technical solutions, with a focus on usability, scalability, and supportability, • Develop intake, routing, summarization, and knowledge-driven experiences that capture user needs and produce structured outputs for review or downstream processing, • Configure and integrate AI solutions with platforms such as SharePoint, Teams, Microsoft 365, Microsoft Graph, ServiceNow, and other enterprise systems, • Support proof-of-concepts, pilots, and production implementations, including setup, testing, troubleshooting, documentation, and operational handoff Microsoft Platform Engineering & Integration, • Build and support integrations using APIs, connectors, Power Automate, and Microsoft Graph, • Work across Microsoft 365, SharePoint Online, Teams, Entra ID, Power Platform, and Azure services to deliver connected AI solutions, • Contribute to solution design patterns, reusable components, and technical standards for Microsoft-based AI solutions, • Help establish practical support and monitoring approaches for AI solutions in production, • Troubleshoot issues related to authentication, permissions, data access, connectors, and AI workflow behavior AI Governance, Security, and Responsible Use, • Partner with Legal, Compliance, Cybersecurity, Data Privacy, and Enterprise Architecture teams to ensure AI solutions align with company policies and risk expectations, • Incorporate governance, guardrails, and data protection considerations into solution design, including appropriate use of Microsoft Purview, DLP, access controls, and information protection concepts, • Evaluate proposed AI use cases for feasibility, platform fit, security considerations, and implementation approach, • Help document solution designs, assumptions, risks, and recommended controls in a clear, business-friendly way, • Support responsible AI practices by ensuring solutions are designed with transparency, appropriate human oversight, and secure handling of enterprise data Enablement & Adoption, • Act as a technical advisor to business and IT stakeholders on what Microsoft AI capabilities can and cannot do, • Help teams identify and prioritize high-value use cases for Copilot, agents, and workflow automation, • Create documentation, knowledge articles, runbooks, and training materials to support adoption and operational readiness, • Communicate technical concepts clearly to both technical and non-technical audiences, • Stay current on Microsoft AI roadmap capabilities and evaluate how new features may be applied within the organization QUALIFICATIONS • Bachelor's degree or higher in Computer Science, Data Science, Statistics, or a related field, • Experience designing, implementing, or supporting enterprise technology solutions in Microsoft 365, Azure, Power Platform, automation, AI, or related areas, • Hands-on experience with one or more of the following: Microsoft 365 Copilot, Copilot Studio, Azure AI services, Azure OpenAI, Power Automate, Power Apps, or similar enterprise AI/automation platforms, • Experience building or supporting integrations across enterprise platforms using APIs, connectors, workflow automation, or scripting, • Strong working knowledge of the Microsoft ecosystem, including Microsoft 365, SharePoint Online, Teams, Entra ID, and related collaboration technologies, • Familiarity with Microsoft Purview, DLP, data classification, or related governance/security capabilities as they apply to AI and enterprise data protection, • Experience gathering requirements, translating business needs into technical solutions, and supporting solutions through testing and deployment, • Strong troubleshooting and problem-solving skills, with the ability to operate independently in ambiguous situations, • Strong written and verbal communication skills, including the ability to explain technical concepts to business stakeholders PREFERRED QUALIFICATIONS • Experience designing or deploying conversational agents, copilots, or AI-assisted workflow solutions in an enterprise environment, • Experience with Azure AI Foundry, prompt design, grounding patterns, knowledge sources, or retrieval-based solution patterns, • Experience integrating AI solutions with SharePoint lists, Teams, service platforms, or custom business applications, • Scripting or development experience with PowerShell, Python, JavaScript, or C#, • Familiarity with Microsoft Graph, app registrations, service principals, and authentication patterns used in enterprise integrations, • Experience working in regulated, compliance-conscious, or security-sensitive environments, • Exposure to AWS Bedrock, Claude, Gemini, or other enterprise AI platforms, • Familiarity with generative AI tools for image and video creation (e.g., Adobe Firefly, Runway, or similar diffusion-based tools) and their application in business workflows, • Experience creating technical documentation, training content, or operational runbooks, • Microsoft certifications such as AI-900, AI-102, MS-102, PL-400, PL-600, or similar are a plus Salary up to 120k

Job Description iRocket is engineering fully reusable, fully autonomous small launch vehicles to enable responsive, cost-effective, and sustainable access to space. Our team is building both the space hardware and the ground / facility infrastructure needed to support frequent launches and mission operations. We are seeking an IT Specialist/Systems Administrator to support and grow our internal systems, networks, and infrastructure. This role will be key in ensuring reliable, secure, and scalable IT operations across the company. The Role • Maintain, support, and monitor internal IT systems (servers, workstations, network, cloud services, backups), • Plan and implement infrastructure upgrades, patches, and system improvements, • Administer identity and access management, permissions, and directory services, • Troubleshoot hardware, software, and network issues; provide helpdesk support, • Ensure cybersecurity best practices, security monitoring, and incident response, • Document IT architecture, policies, procedures, and system configurations, • Coordinate with external vendors, service providers, and contractors, • Support onboarding/offboarding of employees with IT provisioning Requirements • Bachelor’s degree in Information Technology, Computer Science or related field (or equivalent experience), • 3+ years of experience as a systems administrator, IT engineer, or similar role, • Experience managing Windows, macOS, and Linux environments, • Hands-on experience with networking (firewalls, VPN, switches, routing), • Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure, • Strong security mindset: experience with endpoint security, access controls, monitoring tools, • Ability to document, communicate, and collaborate with technical and non-technical stakeholders, • Proven ability to multitask, respond to urgent issues, and work in a fast-paced environment Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Job DescriptionASR International Corp is seeking a Junior Software Developer to join the ASR IT Systems Team at our Corporate Headquarters in Hauppauge, NY. This full-time, on-site, entry-level position offers an outstanding opportunity for a motivated individual to develop technical and professional skills while contributing to the design, development, and enhancement of business systems that support company operations and programs of national importance. The selected candidate will have opportunities to gain experience with enterprise application development, business process automation, cloud technologies, cybersecurity, AI-powered solutions, and broader IT operations in support of critical business operations across the full software development lifecycle. This is not a remote position and only local candidates will be considered. Responsibilities • Participate in the design, development, testing, deployment, and maintenance of internal business systems, software applications, web applications, websites, integrations, and business process automation solutions, including Generative Artificial Intelligence (AI) initiatives., • Work with business stakeholders to understand requirements and translate business needs into effective technical solutions that improve business operations and efficiency., • Develop and maintain APIs, database queries, reports, and system integrations., • Participate in software testing, code reviews, and quality assurance activities to ensure reliable and maintainable solutions., • Apply secure coding and cybersecurity best practices throughout the software development lifecycle., • Troubleshoot, diagnose, and resolve software, application, and data-related issues., • Create and maintain technical documentation, knowledge base articles, user guides, and training materials for technical and non-technical audiences., • Research and evaluate new technologies, tools, and techniques to support continuous improvement and innovation., • Provide technical support and assistance related to internally developed applications, business systems, and other IT initiatives as needed., • Perform other related duties and responsibilities as assigned. Required Qualifications • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field., • Strong organizational, analytical, problem-solving, communication, and interpersonal skills., • Willingness to continuously learn and improve in a fast-paced, dynamic environment., • Familiarity with software development practices and modern computing environments, including Git-based version control, SQL databases, APIs, Linux, cloud platforms such as Microsoft Azure or AWS, virtualization, containerization, and secure coding principles., • Knowledge of programming, scripting, automation, and software development concepts, including experience with at least one programming or scripting language., • Hands-on experience with full-stack (front-end and back-end) modern web application and API development using technologies such as PHP, Python, JavaScript, and HTML/CSS., • Demonstrated ability to learn new technologies independently and apply them to solve business problems., • Must be a United States citizen, with the ability to pass a background investigation and obtain a security clearance as required. Preferred Qualifications • Experience with JavaScript frameworks / libraries such as React.js, Node.js, and Next.js is a plus., • Experience / familiarity with business process automation and scripting for Microsoft 365, including Power Automate, SharePoint site design and development, and PowerShell / Python scripting using the Microsoft Graph API is a plus., • Experience with prompt engineering and integration of Generative Artificial Intelligence (AI) tools into business processes. ASR offers a comprehensive benefits package which includes Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan. About ASR International ASR provides world-wide Management and Technical Support Services to Government agencies and Fortune 500 customers. Founded in 1986 and headquartered in Long Island, NY, ASR serves its clients with a full spectrum of complex professional and technical support services including Construction Management, Engineering, Logistics, Project Management and Quality Control across the U.S. and in more than 40 countries worldwide. Benefits Hired applicants may be eligible for benefits, including but not limited to, an excellent compensation package and comprehensive benefits package which include a flexible work schedule, Paid Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan. The salary range provided for this role is a good faith estimate representative of all experience levels. ASR considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. This job description is intended to describe the general nature and level of work performed by people assigned to this job description. The job description is not intended to be an exhaustive list of responsibilities, duties and skills required for this position. Please note that your resume and candidacy may be subject to customer approval, acceptance and clearing of the required background check and successfully obtaining and maintaining any required security clearances, if any. ASR is committed to the policy of equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, employment and promotion decisions at ASR are based on merit, qualifications, and abilities. ASR’s hiring and employment practices are not influenced or affected by an applicant’s or employee’s race, color, religion, sex, national origin, age, veteran status, marital status, ancestry, ethnicity, physical or mental handicap / disability which is unrelated to job performance, sexual orientation or any other characteristic / classification protected by law. Powered by JazzHR E1mAsCvu98

Job DescriptionWe’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued. We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories: • Onsite: Employees work onsite daily., • Hybrid: A blend of remote and onsite work, with at least three onsite days per week required. As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits designed to support your total well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off. More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.PSEG is not offering visa sponsorship for this position. Job Summary:We are seeking an experienced DevSecOps Engineer who can build, integrate, and operationalize security within our DevOps processes and CI/CD pipelines. This role will focus on embedding security controls into the software development lifecycle, securing cloud infrastructure, and ensuring that applications and APIs meet enterprise security and compliance requirements. Using a modern technology stack and agile approach, you will work closely with development, infrastructure, and cybersecurity teams to integrate automated security testing, vulnerability management, and compliance validation across our development and cloud environments. Job Responsibilities: • Integrate security controls into CI/CD pipelines to enable secure and automated software delivery., • Develop and maintain DevSecOps pipelines that incorporate security scanning, code analysis, and compliance checks., • Implement automated security testing including:, • Static Application Security Testing (SAST)., • Software Composition Analysis (SCA)., • Container image scanning., • API security testing., • Integrate and operationalize code security capabilities including code scanning, secret detection, and dependency vulnerability monitoring., • Implement and maintain API security controls using tooling to monitor and protect enterprise APIs., • Support container security practices including image scanning, artifact security, and repository management (e.g., Sonatype Nexus or equivalent)., • Work with development teams to remediate vulnerabilities identified through automated security tooling and penetration testing., • Implement security best practices for cloud-native architectures, including infrastructure-as-code security validation., • Support cloud security posture management (CSPM) initiatives to ensure cloud environments remain compliant with security policies and regulatory requirements., • Develop automation scripts and tooling to support DevSecOps processes., • Collaborate with security, infrastructure, and development teams to maintain secure deployment pipelines and reduce application security risk., • Provide guidance and training to development teams on secure coding practices and DevSecOps principles. Job Specific Qualifications: • BS degree or higher with 4+ years of professional experience in DevOps Engineering or DevSecOps Engineering., • In place of a degree, candidates with 8+ years of hands-on experience working with DevSecOps tooling, methodologies, and processes will be considered., • CI/CD Pipeline Security: Proven track record building, securing, and maintaining Continuous Integration and Continuous Deployment (CI/CD) pipelines with integrated security controls., • CI/CD Platforms: Proficiency with major CI/CD platforms (e.g., Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps)., • Application Security Testing: Direct experience with Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) methodologies., • API Security: Demonstrated ability implementing API security solutions and protecting application endpoints., • Container & Artifact Security: Expertise in container security (e.g., Docker, Kubernetes) and managing secure artifact repositories (e.g., JFrog Artifactory, Nexus)., • Cloud Security: Deep background working with public cloud platforms (AWS, Azure, or GCP) and securing cloud infrastructure., • CSPM: Familiarity with Cloud Security Posture Management (CSPM) tools (e.g., Wiz, Prisma Cloud, Orca Security)., • Core Competencies: Strong professional communication, cross-functional collaboration, and team-building skills. Desired Skills: • Prior work with Infrastructure as Code (IaC) tools, such as Terraform, CloudFormation, or Ansible., • Ability to write scripts and automation workflows using Python, Bash, or similar programming languages., • Familiarity with automated code scanning, dependency scanning, and secret detection / secret management tools., • Direct exposure to Software Composition Analysis (SCA) tools and open-source vulnerability scanning., • History of supporting and scaling Secure Software Development Lifecycle (SSDLC) initiatives., • Practical knowledge supporting IT compliance and cloud governance frameworks, including NIST, CIS Benchmarks, or SOC 2., • Collaborative background interfacing with Vulnerability Management infrastructure or Penetration Testing teams. Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list and not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company. For all roles, PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result. If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire. Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires. Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company.

Job Description Position Summary The IT Systems Administrator is responsible for the administration, maintenance, security, and optimization of the organization's IT infrastructure. This role supports Microsoft 365, Azure, servers, networking, endpoint management, cybersecurity tools, and user access management while ensuring system availability and reliability. The ideal candidate has 4–7 years of systems administration experience and possesses strong troubleshooting, communication, and technical skills. Key Responsibilities Infrastructure Administration • Administer Windows Server environments and related services., • Manage Active Directory and Microsoft Entra ID (Azure AD)., • Monitor system performance and server health., • Perform system updates, patching, and maintenance., • Manage and Coordinate activities with the MSP Microsoft 365 Administration • Manage Microsoft 365 services including:, • Exchange Online, • Microsoft Teams, • SharePoint Online, • OneDrive, • Intune, • Create and manage user accounts, groups, and licenses., • Troubleshoot mail flow, Teams, and collaboration platform issues. Cloud Administration • Support Microsoft Azure infrastructure and services., • Manage virtual machines, storage accounts, and networking components., • Monitor Azure resources and implement security best practices. Endpoint Management • Manage Windows workstations and mobile devices., • Utilize Microsoft Intune for device enrollment and policy management., • Deploy software updates and security configurations. Security & Compliance • Implement and maintain cybersecurity controls., • Manage Multi-Factor Authentication (MFA)., • Administer security platforms such as:, • Microsoft Defender, • Zscaler, • Endpoint Detection & Response (EDR) solutions, • Assist with vulnerability remediation and compliance initiatives., • Coordinate activities with the MSSP. Backup & Disaster Recovery • Monitor backup solutions and storage systems., • Monitor backup testing and recovery procedures., • Document disaster recovery processes. Support & Troubleshooting • Provide Level 2 and Level 3 technical support., • Troubleshoot:, • Servers, • Networking, • Microsoft 365, • Cloud services, • Security solutions, • Escalate complex issues when necessary. Documentation • Maintain technical documentation, diagrams, and procedures., • Document system changes and operational processes., • Develop knowledge base articles for internal support teams. Required Qualifications Education • Bachelor's degree in Information Technology, Computer Science, or related field preferred., • Equivalent experience may be considered. Experience • 4–7 years of Systems Administration experience., • Experience supporting Microsoft 365 environments., • Experience with Active Directory and Microsoft Entra ID., • Experience with Windows Server administration., • Familiarity with Azure cloud services. Technical Skills • Microsoft 365 Administration, • Microsoft Intune, • Active Directory / Entra ID, • Windows Server, • Azure Administration, • VMware or Hyper-V, • PowerShell scripting, • TCP/IP, DNS, DHCP, • Backup and recovery solutions, • Security tools and best practices Preferred Certifications • Microsoft Certified: Azure Administrator Associate, • Microsoft 365 Certified: Administrator Expert, • CompTIA Network+, • CompTIA Security+, • ITIL Foundation Key Competencies • Strong analytical and troubleshooting skills, • Excellent communication and customer service skills, • Ability to manage multiple priorities, • Attention to detail, • Team-oriented mindset, • Strong documentation practices

Job DescriptionDescription: About Sourcepass Since Sourcepass was founded in 2020, we’ve been transforming how businesses experience IT. As a national managed service provider (MSP), we deliver far more than tech support. We help companies align their technology with their business goals, reduce risk, and unlock new levels of efficiency. Whether it’s a fast-growing startup or an established enterprise, Sourcepass provides the expertise, scalability, and human touch to help our clients thrive in a digital-first world. Sourcepass is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love. POSITION SUMMARY The Sr. Solutions Advisor is an accomplished individual-contributor seller responsible for developing new client relationships and generating monthly recurring revenue (MRR) leveraging the broad Sourcepass portfolio. The role combines sustained commercial performance, broad portfolio fluency, deeper expertise, and strong executive credibility to lead complex opportunities and build long-term client relationships. A client relationship may begin anywhere in the Sourcepass portfolio, including Managed Services, Microsoft, cybersecurity, compliance, or AI advisory. The Sr. Solutions Advisor will leverage their ability to effectively listen, learn and understand clients’ goals, design a solution to achieve them, and convert a prospective client into a Sourcepass client by effectively representing how the recommended solution drives the desired business outcomes. The core commercial objective is to create and close durable recurring-revenue relationships while also identifying project and advisory opportunities that support the client’s strategy. RESPONSIBILITIES • Win new clients across the Sourcepass portfolio, with MRR as the primary objective., • Leverage existing sales infrastructure for prospecting and pipeline creation, • Capitalize on Sourcepass’ other lead generation motions driving successful sales, • Lead discovery across executive, business, technical, and partner stakeholders., • Understand client objectives, environments, risks, buying processes, and future needs., • Translate needs into Sourcepass strategies and recurring solutions., • Own the sales process from qualification through transition., • Build trusted executive relationships through credible guidance and sound judgment., • Represent the full portfolio with depth in key areas of expertise., • Use expertise to establish credibility while owning the broader opportunity., • Coordinate internal subject matter experts to support deals & client engagements delivering a unified client experience., • Navigate ambiguity and identify commercial, technical, delivery, and operating risks early., • Develop proposals, business cases, scopes, pricing, and commercial strategies., • Clarify commitments, assumptions, responsibilities, and dependencies before handoff., • Build multi-capability strategies that grow recurring revenue and client value., • Maintain disciplined qualification, pipeline, CRM, forecasting, and close planning. SUCCESS METRICS / EXPERIENCE • Consistently achieve MRR, bookings, gross profit, and related targets., • Maintain sufficient qualified MRR pipeline and accurate forecasts., • Convert complex opportunities from discovery through close., • Turn portfolio entry points into durable recurring relationships., • Expand clients beyond the initial need through multi-capability strategies., • Deliver strong executive engagement, discovery, scope clarity, and handoffs., • Coordinate specialists while retaining client and commercial ownership., • Address delivery, security, contractual, and operating risks before commitment., • Strengthen team capability through mentoring, knowledge sharing, and process improvement. Requirements: MINIMUM QUALIFICATIONS · 7+ years in B2B technology, IT services, consulting, cloud, cybersecurity, Microsoft, or related sales. · Sustained commercial success leading complex, multi-stage technology sales. · Proven recurring-revenue sales and MRR pipeline development. · Experience leading multi-stakeholder, multi-solution opportunities. · Broad technology knowledge and ability to master a diverse portfolio. · Ability to translate complex needs into credible recommendations. · Executive-level communication with business and technology leaders. · Experience coordinating specialists while leading the client engagement. · Experience with structured CRM, pipeline, opportunity planning, and forecasting. PREFERRED QUALIFICATIONS · 10+ years in MSP, MSSP, Microsoft partner, cloud, cybersecurity, consulting, or related services. · Channel partner &/or other partner-sourced sales engagements · Experience selling recurring services, Microsoft, cybersecurity, compliance, AI, or advisory solutions. · Experience leading large, multi-solution, regulated, public-sector, partner-led, or transformation pursuits. · Knowledge of Microsoft 365, Azure, cloud, security, compliance, networking, AI, data, and modern workplace technologies. · Experience engaging C-suite, boards, business owners, and senior technology leaders. · Success converting initial needs into recurring relationships. · Experience mentoring sellers or supporting enablement and opportunity strategy. · Established relationships across relevant client, industry, technology, Microsoft, or channel communities. CORE COMPETENCIES (Applies to All Roles) · Clear written and verbal communication. · Cross-functional collaboration. · Ownership and accountability. · Problem-solving and critical thinking. · Priority management in a fast-paced environment. · Adaptability and continuous learning. · Attention to detail and quality. ROLE-SPECIFIC COMPETENCIES · Advanced consultative selling and complex discovery. · Broad portfolio fluency with depth in key areas. · Executive credibility and trusted-advisor communication. · Multi-capability relationship development and recurring-revenue focus. · Commercial ownership, negotiation, risk awareness, and judgment. · Effective coordination of specialists and cross-functional resources. OPERATIONAL REQUIREMENTS · Maintain accurate, timely CRM, pipeline, activity, and forecast data. · Participate in established forecasting, pipeline, and opportunity reviews. · Stay current on Sourcepass capabilities, sales processes, technology, and market trends. · Complete required sales, technology, security, compliance, and company training. · Follow approval processes for pricing, scope, terms, and non-standard commitments. · Support smooth handoffs to onboarding, delivery, and client management. · Travel for client, partner, company, and industry needs. Sourcepass participates in the E-Verify program. As required by federal law, employees must complete an Employment Eligibility Verification (Form I-9) upon hire. Through the E-Verify program, Sourcepass will verify the identity and employment eligibility of all individuals hired to work in the United States. Sourcepass is also proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We can’t wait to see what unique perspectives you’ll bring to our team! #ZR

Job Description VOIP Engineer ‐ Senior Location: Kings Point State: NY Position: FT Travel: NO Clearance Public Trust required We are looking for a VOIP Engineer Senior with 1-3 years experience managing telco/VOIP equipment and running network cables/drops. Knowledge of VOIP call manager. Program and trouble shoot VOIP phone and telecom issues. Administer licensing and users on call Manager. Help manage physical connections coming in from ISP for demark/fiber/POTS/Fax lines. Perform network cable pulls and install network drops. Work with the network team in resolving network, wireless and VoIP issues. Resolve trouble tickets with Help-Desk team with end to end resolution. Maintain and support tributary equipment belonging to USMMA. Basic physical layer troubleshooting for Network Switches and fiber connections. Support Wireless access points and WAP installations. Monitor and oversee meeting quality and bandwidth usage; use Microsoft Teams Admin Center, Azure portals, and available network/telemetry data to identify and troubleshoot issues involving online meeting experience. Collaborate with network, Microsoft, and ISP teams to resolve collaboration and call quality problems. Perform other duties that can arise in support of USMMA. This position is On-Site (with some limited remote days possible) at Kings Point, NY. Job Description · Knowledge of VOIP call manager · Program and trouble shoot VOIP phone and telecom issues · Administer licensing and users on call Manager · Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines · Perform network cable pulls and install network drops · Work with the network team in resolving network, wireless and VoIP issues · Resolve trouble tickets with Help-Desk team with end to end resolution · Maintain and support tributary equipment belonging to USMMA · Basic physical layer troubleshooting for Network Switches and fiber connections · Monitor and oversee meeting quality and bandwidth usage; use Microsoft Teams Admin Center, Azure portals, and available network/telemetry data to identify and troubleshoot issues involving online meetings. · Support conference rooms and virtual meeting equipment (Polycom, Cisco, ScreenBeam and similar collaboration systems), including setup, configuration, maintenance, and troubleshooting · Support Wireless access points and WAP installations · Perform other duties that can arise in support of USMMA · This position is 100% On-Site (with some limited remote days possible) at Kings Point, NY Experience: Must have a minimum of 6 years of related experience managing Voice networks, possessing advanced skills and knowledge in VOIP. Must have experience managing and integrating Voice services with WebEx and other VTC technologies. Duties: Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion. Manages Jabber and WebEx, and ensures proper integration and communication of those systems with the VOIP network. Qualifications · 1- 3 years experience working with VOIP Call manager · 1-3 years experience with Network and wireless equipment · 1-3 years experience performing network cable pulls, network drops and fiber connectivity troubleshooting · 1-3 years experience working with ISP, demarc, fiber, POTS and Fax line connections · CCNA or VOIP certification preferred · Attention to Detail – able to efficiently process individual tasks quickly and accurately · Integrity – ability to be honest and maintain strong moral principles · Procedure Development – ability to develop, maintain and drive standardized processes, procedures and work flows through the organization · Attitude - driven to constantly learn and adapt to new technologies and solutions · Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and Students \nCompany Description Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment. Goldman Edwards is a leader in the application of systems engineering across a wide array of large-scale system development and mission critical programs used by government and industry. We provide world-class talent, proven management, and technical processes to manage the most complex projects—from concept through deployment.

Job DescriptionWho We Are Flexible IT is Long Island’s largest Managed Services Provider (MSP), with over 40 years of experience helping businesses streamline their technology. We specialize in IT support, consulting, cybersecurity, and compliance solutions, ensuring our clients stay ahead in an ever-evolving digital world. Our team is built around problem solvers who enjoy making technology work better for businesses. If this sounds like a good fit for you, apply today. Why Join Flexible IT? At Flexible IT, you will work alongside a smart, capable team that values clear thinking, strong execution, and practical solutions. As a Technology Specialist, you will gain experience not just with technology, but with people—learning how to support clients in a way that is thoughtful, efficient, and impactful. As a Technology Specialist, you will have the autonomy to manage your own work while knowing there’s support when you need it. We believe in giving people room to grow—technically and professionally. Whether you are improving your skill set, working directly with clients, or helping design better systems, the work you do here matters. What You will Do • Configure and support on-premises and cloud-based hardware/software, • Troubleshoot and resolve technical issues for clients, • Answer and address client inquiries, providing clear, helpful solutions, • Keep clients informed about the progress and status of their service requests, • Work with colleagues to deliver efficient and effective solutionsWhat We are Looking For, • 1–3 years of experience in technical support or IT services, • Experience working in an IT Managed Service Provider (preferred), • Bachelor’s degree in a related field (preferred), • Experience with Microsoft 365 and Azure environments, • Strong communication and problem-solving skills, • Ability to manage multiple tasks and prioritize effectively, • Comfortable working independently and in a team environment, • Valid driver’s license required Why You will Like Working Here • A team-oriented environment where your contributions are seen and appreciated, • Real-world experience that builds both technical and interpersonal skills, • The chance to work independently, take initiative, and see the impact of your efforts, • A company that invests in its people—with benefits and support that reflect that commitmentBenefits include:, • Flexible work environment, • Health insurance, • Paid time off, • Retirement savings plan, • Certification reimbursement for relevant industry certifications Pay and perks: Our company culture is relaxed but engaged. The foundation of our culture is built on autonomy, trust, mutual respect, and accountability. We provide challenging opportunities, competitive compensation, outstanding benefits, work-life balance, and industry-leading technology, all while working in an atmosphere that recognizes your efforts and encourages professional development. Sound exciting? Apply today! Please note: This is an in-person position at our corporate office in 290 Motor Pkwy, Hauppauge, NY. This is not a remote or hybrid role Powered by JazzHR oeyksSPAww

Escalation Engineer - MSP Location: Farmingdale, NY Work arrangement: On-site initially; two days per week after the probationary period Salary: $100,000–$115,000 Benefits: Paid time off, health insurance, 401(k), and travel reimbursement About the Opportunity An established managed services provider is seeking an Escalation Engineer to deliver dedicated remote technical support to major client accounts. In this senior technical role, you’ll lead response to complex infrastructure issues, help keep client systems running smoothly, and provide technical guidance to Tier 1 and Tier 2 engineers. Responsibilities • Serve as the technical lead for infrastructure outages, failures, and other complex issues., • Investigate customer problems thoroughly, keeping each client’s business needs in mind., • Respond to incidents proactively and reactively when systems or services show signs of an issue., • Provide clear ticket updates and customer communications during incident response., • Monitor service-level agreements and work to meet or exceed response and resolution expectations., • Coach Tier 1 and Tier 2 engineers on technical decisions and effective ticket management., • Provide advanced support for storage, virtualization, Windows operating systems, and related infrastructure., • Use systems management tools to monitor and support client environments., • Identify opportunities to automate recurring networking tasks; create and maintain scripts and tools., • Quickly assess unfamiliar environments and technologies to identify likely causes and next steps., • Maintain and develop technical skills through ongoing professional development and relevant certifications., • Participate in a recurring after-hours on-call rotation. Qualifications • Strong experience with cloud technologies, especially Microsoft Azure., • Strong experience with virtualization technologies, especially VMware., • Experience supporting Windows Server environments, including Active Directory and Group Policy., • Knowledge of firewall concepts, configuration, and troubleshooting; SonicWall experience is preferred., • Experience managing and troubleshooting Exchange user accounts in Microsoft 365., • IT Glue administration experience is preferred., • Scripting, process automation, or automation tool development experience is preferred., • Strong troubleshooting, communication, and customer service skills.

Senior Systems Engineer | Central Long Island, NY We are working with an established IT services organisation looking to add an experienced Senior Systems Engineer to its technical team. What You'll Do • Design, implement and support IT infrastructure across multiple client environments., • Manage Microsoft technologies, including Windows Server, Active Directory, Microsoft 365 and Azure., • Deploy, maintain and troubleshoot virtualisation platforms such as VMware vSphere and Hyper-V., • Support networking infrastructure, including firewalls, switches, routers, wireless networks and VPNs., • Lead infrastructure projects, including server migrations, system upgrades, backup solutions and disaster recovery., • Act as a senior escalation point for complex technical issues, providing guidance and mentorship to other engineers., • Work directly with clients to understand their requirements, recommend solutions and improve existing environments., • Maintain accurate technical documentation and ensure projects are delivered effectively. What You'll Need • 5+ years of IT experience, ideally within a Managed Service Provider (MSP) or IT services environment., • Strong hands-on experience with Windows Server, Active Directory, Microsoft 365 and related Microsoft technologies., • Experience managing virtualised environments using VMware or Hyper-V., • Solid networking knowledge, including TCP/IP, DNS, DHCP, VLANs, routing and VPNs., • Experience configuring and troubleshooting firewalls and network security solutions., • Proven experience with infrastructure projects, server migrations and backup/recovery solutions., • Strong troubleshooting skills across servers, networking and cloud environments., • Excellent communication skills and confidence working directly with clients., • Ability to work independently, manage multiple priorities and mentor less experienced engineers., • Exposure to Azure, AWS, Fortinet or relevant technical certifications would be advantageous. What's In It for You? • Opportunity to take ownership of challenging infrastructure projects across a variety of client environments., • Exposure to a broad range of technologies, including Microsoft, virtualisation, networking, security and cloud infrastructure., • A senior technical position with opportunities to mentor engineers and influence technical decisions., • Varied, hands-on work with the opportunity to develop your technical expertise., • Collaborative team environment with opportunities for continued professional development., • Competitive compensation and comprehensive benefits package, including medical, dental, life insurance and 401(k)., • Long Island-based opportunity with occasional local client travel. Interested? Apply now or send your resume to j.johnson-marjanovic@franklinfitch.com

iRocket is engineering fully reusable, fully autonomous small launch vehicles to enable responsive, cost-effective, and sustainable access to space. Our team is building both the space hardware and the ground / facility infrastructure needed to support frequent launches and mission operations. We are seeking an IT Specialist/Systems Administrator to support and grow our internal systems, networks, and infrastructure. This role will be key in ensuring reliable, secure, and scalable IT operations across the company. The Role • Maintain, support, and monitor internal IT systems (servers, workstations, network, cloud services, backups), • Plan and implement infrastructure upgrades, patches, and system improvements, • Administer identity and access management, permissions, and directory services, • Troubleshoot hardware, software, and network issues; provide helpdesk support, • Ensure cybersecurity best practices, security monitoring, and incident response, • Document IT architecture, policies, procedures, and system configurations, • Coordinate with external vendors, service providers, and contractors, • Support onboarding/offboarding of employees with IT provisioning Requirements • Bachelor’s degree in Information Technology, Computer Science or related field (or equivalent experience), • 3+ years of experience as a systems administrator, IT engineer, or similar role, • Experience managing Windows, macOS, and Linux environments, • Hands-on experience with networking (firewalls, VPN, switches, routing), • Familiarity with cloud platforms (AWS, Azure, GCP) and hybrid infrastructure, • Strong security mindset: experience with endpoint security, access controls, monitoring tools, • Ability to document, communicate, and collaborate with technical and non-technical stakeholders, • Proven ability to multitask, respond to urgent issues, and work in a fast-paced environment Benefits • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Wellness Resources

Job Summary We are seeking an experienced DevSecOps Engineer who can build, integrate, and operationalize security within our DevOps processes and CI/CD pipelines. This role will focus on embedding security controls into the software development lifecycle, securing cloud infrastructure, and ensuring that applications and APIs meet enterprise security and compliance requirements. Using a modern technology stack and agile approach, you will work closely with development, infrastructure, and cybersecurity teams to integrate automated security testing, vulnerability management, and compliance validation across our development and cloud environments. Job Responsibilities • Integrate security controls into CI/CD pipelines to enable secure and automated software delivery., • Develop and maintain DevSecOps pipelines that incorporate security scanning, code analysis, and compliance checks., • Implement automated security testing including:, • Static Application Security Testing (SAST), • Software Composition Analysis (SCA), • Container image scanning, • API security testing, • Integrate and operationalize code security capabilities including code scanning, secret detection, and dependency vulnerability monitoring., • Implement and maintain API security controls using tooling to monitor and protect enterprise APIs., • Support container security practices including image scanning, artifact security, and repository management (e.g., Sonatype Nexus or equivalent)., • Work with development teams to remediate vulnerabilities identified through automated security tooling and penetration testing., • Implement security best practices for cloud-native architectures, including infrastructure-as-code security validation., • Support cloud security posture management (CSPM) initiatives to ensure cloud environments remain compliant with security policies and regulatory requirements., • Develop automation scripts and tooling to support DevSecOps processes., • Collaborate with security, infrastructure, and development teams to maintain secure deployment pipelines and reduce application security risk., • Provide guidance and training to development teams on secure coding practices and DevSecOps principles. Job Specific Qualifications • BS degree or higher with 4+ years of professional experience in DevOps Engineering or DevSecOps Engineering., • In place of a degree, candidates with 8+ years of hands-on experience working with DevSecOps tooling, methodologies, and processes will be considered., • CI/CD Pipeline Security: Proven track record building, securing, and maintaining Continuous Integration and Continuous Deployment (CI/CD) pipelines with integrated security controls., • CI/CD Platforms: Proficiency with major CI/CD platforms (e.g., Jenkins, GitHub Actions, GitLab CI/CD, Azure DevOps)., • Application Security Testing: Direct experience with Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) methodologies., • API Security: Demonstrated ability implementing API security solutions and protecting application endpoints., • Container & Artifact Security: Expertise in container security (e.g., Docker, Kubernetes) and managing secure artifact repositories (e.g., JFrog Artifactory, Nexus)., • Cloud Security: Deep background working with public cloud platforms (AWS, Azure, or GCP) and securing cloud infrastructure., • CSPM: Familiarity with Cloud Security Posture Management (CSPM) tools (e.g., Wiz, Prisma Cloud, Orca Security)., • Core Competencies: Strong professional communication, cross-functional collaboration, and team-building skills. Desired Skills • Prior work with Infrastructure as Code (IaC) tools, such as Terraform, CloudFormation, or Ansible., • Ability to write scripts and automation workflows using Python, Bash, or similar programming languages., • Familiarity with automated code scanning, dependency scanning, and secret detection / secret management tools., • Direct exposure to Software Composition Analysis (SCA) tools and open-source vulnerability scanning., • History of supporting and scaling Secure Software Development Lifecycle (SSDLC) initiatives., • Practical knowledge supporting IT compliance and cloud governance frameworks, including NIST, CIS Benchmarks, or SOC 2., • Collaborative background interfacing with Vulnerability Management infrastructure or Penetration Testing teams.

Position: Network Engineer Company: NAPCO Security Technologies, Inc. Location: Amityville, NY Reports to: Vice President, IT Company: NAPCO Security Technologies, a worldwide leader in the design and manufacturing of reliable, innovative solutions for physical security, access control, locking, cellular communications, sub-GHz wireless communications, cloud-based systems and commercial fire protection for residential, commercial & institutional premises and campuses for over 50 years, headquartered in Amityville, Long Island NY, seeks a Mid-Senior Network Engineer to join our IT team in a hands-on, on-site role focused on strengthening and modernizing our network infrastructure. This position will play a key role in reconfiguring the internal network, organizing and securing VPN connectivity, and maintaining secure, well patched network infrastructure aligned with cybersecurity and compliance best practices, including SOX and the NIST Cybersecurity Framework (CSF). This is an execution focused role for an experienced engineer who enjoys working directly with network hardware, supporting all NAPCO infrastructure, improving stability and security, and partnering with internal teams and vendors. Responsibilities: • Configure, maintain, and support enterprise network infrastructure, including:, • Fortinet firewalls, • Juniper switches, • Wireless networking (Wi-Fi / Access Points), • Multi‑ISP WAN connectivity and failover configurations, • SD WAN solutions, • Support network equipment and connectivity across the NAPCO Landscape., • Execute internal network improvements such as VLAN cleanup, routing optimization, segmentation, and resiliency enhancements., • Implement and maintain Voice VLAN configurations and Quality of Service (QoS) policies to support reliable VoIP traffic and prioritize latency‑sensitive applications., • Monitor network performance, availability, and capacity using vendor agnostic monitoring and alerting tools., • Troubleshoot and resolve network issues impacting corporate users, operational systems, wireless networks, and voice traffic quality., • Perform hardware and network device patching, firmware upgrades, and maintenance to ensure systems remain secure, supported, and reliable., • Address network related vulnerabilities in coordination with security partners, IT leadership, and change management processes., • Manage and optimize internet connectivity across multiple ISPs, including performance tuning, redundancy, and failover., • Implement and maintain:, • Site to site VPNs, • Remote access VPNs, • Secure access for vendors, partners, and third parties, • Help standardize VPN access models aligned with least privilege and Zero Trust principles., • Resolve connectivity and access issues for on site, remote, and operational users., • Support network security controls aligned with the NIST Cybersecurity Framework (CSF)., • Participate in network related security incident triage, root cause analysis, and remediation., • Support SOX relevant IT General Controls (ITGCs) by maintaining documentation and audit evidence., • Ensure network configurations, standards, patches, and changes are properly documented to support audit readiness, operational continuity and reduced key person dependency., • Support connectivity between on premises environments and cloud platforms (e.g., Azure or AWS)., • Assist with hybrid networking initiatives as the environment evolves under guidance from IT leadership., • Provide hands-on, on-site support for network equipment across all NAPCO environments., • Serve as an escalation point for MSPs and network service providers., • Coordinate hardware lifecycle activities, including upgrades and end of support planning., • Assist with change windows, maintenance activities, and scheduled upgrades., • Participate in after-hours support or maintenance as needed. Requirements: • 5–10 years of experience in network engineering or infrastructure roles., • Preferred certifications include Fortinet Certified Professional (FCP) Network Security, Juniper JNCIA/JNCIS, Cisco CCNA or CCNP, CompTIA Security+ or CySA+, Microsoft Azure Network Engineer Associate, or equivalent networking and cybersecurity certifications., • Hands on experience with:, • Fortinet firewalls, • Juniper switching environments, • VPNs and SD WAN technologies, • Wireless networking (enterprise Wi-Fi / access points), • Voice VLANs and QoS for VoIP traffic, • Experience supporting corporate network environments., • Strong understanding of routing, switching, VLANs, segmentation, and traffic prioritization (QoS)., • Experience managing multi‑ISP environments or WAN failover configurations., • Experience performing network device patching and vulnerability remediation., • Experience working in SOX regulated or compliance driven environments., • Strong documentation and change management practices., • Experience supporting hybrid or cloud connected network environments., • Familiarity with the NIST Cybersecurity Framework., • Fortinet NSE, Juniper (JNCIA/JNCIS), CCNA/CCNP, or equivalent certifications., • Experience in manufacturing, multi-site, or operational environments. Compensation and Benefits: We offer an attractive employment package including a competitive salary, 401(k), paid vacation, personal time off, paid holidays, long-term disability insurance, tuition reimbursement, medical insurance, dental insurance, life insurance, and excellent growth potential.

Position Purpose The Sr. Manager of Information Technology serves as the senior technology leader for TYR Sport and Swimwear Anywhere, responsible for defining and executing the IT strategy across both organizations. Reporting directly to the COO, this role owns the full technology lifecycle — from infrastructure and security to vendor management and team development. The Sr. Manager translates business needs into scalable, reliable technology solutions that support retail, e-commerce, and distribution operations, while building a high-performing IT function capable of growing with the business. Essential Duties & Responsibilities Strategic Leadership & Planning • Develop and execute a multi-year IT roadmap aligned to TYR Sport and Swimwear Anywhere's business objectives, in partnership with the COO and executive leadership., • Drive technology decisions across infrastructure, security, cloud, SaaS platforms, and end-user computing., • Lead annual IT budgeting, forecasting, and resource planning; optimize spend across both organizations., • Evaluate and recommend technology investments, consolidation opportunities, and build vs. buy decisions., • Translate operational and e-commerce requirements into scalable, maintainable technology solutions. Infrastructure & Security • Own enterprise infrastructure including networks (WAN/LAN), servers, cloud environments, and data centers across all TYR Sport and Swimwear Anywhere locations., • Establish and enforce cybersecurity policies, access controls, endpoint protection, and incident response procedures., • Oversee business continuity and disaster recovery planning, testing, and documentation., • Ensure all systems meet appropriate compliance and data privacy standards relevant to retail and e-commerce operations., • Lead evaluation and implementation of new infrastructure technologies including cloud migration and hybrid environments. Team Leadership & Development • Directly manage a small IT team (2–5 technicians), providing mentorship, performance feedback, and professional development opportunities., • Set team priorities, manage workload distribution, and ensure high-quality support delivery across both organizations., • Build a culture of accountability, proactive communication, and continuous improvement within the IT team., • Define hiring needs and participate in recruitment as the team grows., • Establish on-call rotation schedules and escalation procedures. Vendor & Stakeholder Management • Own relationships with key technology vendors, MSPs, SaaS providers, and telecom partners; negotiate contracts and SLAs., • Serve as the primary IT escalation point for executive stakeholders at both TYR Sport and Swimwear Anywhere., • Partner with department heads to understand technology needs and ensure IT priorities reflect business requirements., • Lead cross-functional technology initiatives including system integrations, platform upgrades, and new tool rollouts. IT Operations & Governance • Establish and maintain IT policies, standards, and governance frameworks across both organizations., • Oversee ITSM practices including ticket workflows, SLA tracking, change management, and knowledge base development., • Ensure IT asset management, licensing compliance, and configuration documentation are maintained accurately., • Drive continuous improvement in service delivery, system uptime, and end-user satisfaction metrics., • Monitor RMM, security, and performance dashboards; escalate and resolve issues proactively. Requirements Experience • 7+ years of progressive IT experience, with at least 3 years in a management or lead role., • Proven experience supporting multi-site retail, e-commerce, or distribution environments strongly preferred., • Track record of building and leading small-to-mid-size IT teams., • Experience owning IT budgets and vendor relationships. Technical Skills • Deep expertise in enterprise networking (WAN/LAN, SD-WAN, VPN, firewalls), server infrastructure, and cloud platforms (Azure, AWS, or GCP)., • Strong background in cybersecurity frameworks, endpoint management, and incident response., • Proficiency with ITSM platforms, RMM tools, and IT governance practices., • Familiarity with ERP, WMS, or e-commerce platform integrations relevant to retail/distribution., • Working knowledge of Windows and macOS environments, virtualization, and backup/DR solutions. Leadership & Interpersonal Skills • Demonstrated ability to communicate technical concepts clearly to non-technical executives and stakeholders., • Strong project management skills with the ability to manage multiple initiatives simultaneously., • Collaborative leader who builds trust across teams and fosters a service-oriented culture., • Self-directed, decisive, and comfortable operating with autonomy in a fast-paced, dual-brand environment. Preferred Certifications • CISSP, CISM, CompTIA Security+, or equivalent security certification., • ITIL Foundation or higher., • Microsoft, AWS, or Google Cloud certifications a plus.

Business Intelligence Analyst (5+ Years Experience) – Hybrid, Melville, NY Job Location: Melville, NY (Long Island) Work Schedule: Hybrid – 2–3 days in our Melville office, remaining days remote. This role is not fully remote; candidates must live within a reasonable commute of Melville, NY. Employment Type: Full-time About Sheer Science Sheer Science is dedicated to improving lives through innovative products that deliver real results our customers can see and feel. We find and bring to market effective products backed by clinical studies, earning trust through performance. Our culture is open and honest, every employee’s voice is valued, and we keep things fun and collaborative. We live our values of honesty, transparency, and commitment to excellence. Why this role? Every decision at Sheer Science – what we launch, who we market to, how we serve customers – depends on data people can trust. As our Business Intelligence Analyst, you will be the person who makes sure it is right. You’ll own data quality and reporting accuracy across our Power BI dashboards and Azure data environment, track down the “why don’t these numbers match?” questions, and partner directly with teams across the business to turn their questions into clear, reliable answers. What you’ll do • Own recurring data validation and quality checks across reporting datasets, pipelines, and source systems., • Investigate and resolve discrepancies between source systems, warehouse tables, and Power BI outputs., • Write SQL for reconciliation, joins, aggregations, duplicate detection, and missing-record investigations., • Maintain and enhance Power BI reports and semantic models., • Support stakeholder requests for recurring reports, extracts, segmentation, and ad hoc analysis., • Perform first-level troubleshooting on failed Azure/Synapse pipelines before escalating to engineering., • Document business logic, table definitions, pipeline dependencies, and reporting rules; maintain data dictionaries and lightweight lineage documentation., • Support QA for new datasets, dashboards, and pipeline changes before they go to production. What you’ll need • Minimum of 5 years of professional experience in business intelligence, data analysis, or a similar role., • Bachelor’s degree in a related field, or equivalent experience., • Strong SQL fundamentals., • Strong Power BI skills (reports and semantic models)., • Solid understanding of ETL/ELT concepts., • Familiarity with cloud data platforms (Azure experience is ideal)., • Working knowledge of Python and Jupyter Notebooks for exploratory analysis and presentation., • Understanding of APIs, HTTP requests, authentication, and JSON responses., • Clear written and verbal communication, and the ability to explain data findings to non-technical teammates., • Must live in the New York metro area (within a commute of Melville, NY) and be able to work on-site 2–3 days per week. Nice to have • E-commerce or direct-to-consumer (D2C) experience, especially with customer, order, marketing, web, subscription, or product data. Why you’ll like working here At Sheer Science we “Have fun and get it done!” Our teams are hungry, humble, curious, and smart, and we are committed to an open, honest environment where your voice is heard. We don’t just talk about culture… we do it. Our values: · We never settle for the status quo. · We are honest and transparent. · We check our egos at the door. · We deliver on our promises. · We get it done. Perks & benefits · Competitive pay: $85,000–$100,000/year plus performance-based bonus opportunities. · Comprehensive health coverage: Medical, dental, and vision with strong employer contributions, plus FSA, life insurance, and more. · 401(k) with employer match: Competitive retirement plan with a generous company match. · Generous PTO: Start with up to 18 days of PTO, with your balance growing over time. · Work-life balance: Hybrid schedule with flexible scheduling. · Casual & supportive environment: Relaxed dress code, a friendly team, and a culture of continuous learning. · Team events: Team events and social activities throughout the year. · Employee referral bonus: Earn rewards for helping us grow the team. Ready to apply? If you enjoy being the person your team trusts to get the numbers right, we’d love to hear from you. Apply with your resume and a few lines on a data-quality problem you tracked down and solved. We are an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, gender, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. Pay offered to a successful candidate will be based on various factors including the candidate’s level of education, qualifications, relevant work experience, work location, specific job duties, professional certifications, etc. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hiring@healthsolutionsmarketing.com.

Escalation Engineer - MSP \n Location: Farmingdale, NY \n Work arrangement: On-site initially; two days per week after the probationary period \n Salary: $100,000–$115,000 \n Benefits: Paid time off, health insurance, 401(k), and travel reimbursement \n \n About the Opportunity \n An established managed services provider is seeking an Escalation Engineer to deliver dedicated remote technical support to major client accounts. In this senior technical role, you’ll lead response to complex infrastructure issues, help keep client systems running smoothly, and provide technical guidance to Tier 1 and Tier 2 engineers. \n \n Responsibilities \n\n • Serve as the technical lead for infrastructure outages, failures, and other complex issues.\n, • Investigate customer problems thoroughly, keeping each client’s business needs in mind.\n, • Respond to incidents proactively and reactively when systems or services show signs of an issue.\n, • Provide clear ticket updates and customer communications during incident response.\n, • Monitor service-level agreements and work to meet or exceed response and resolution expectations.\n, • Coach Tier 1 and Tier 2 engineers on technical decisions and effective ticket management.\n, • Provide advanced support for storage, virtualization, Windows operating systems, and related infrastructure.\n, • Use systems management tools to monitor and support client environments.\n, • Identify opportunities to automate recurring networking tasks; create and maintain scripts and tools.\n, • Quickly assess unfamiliar environments and technologies to identify likely causes and next steps.\n, • Maintain and develop technical skills through ongoing professional development and relevant certifications.\n, • Participate in a recurring after-hours on-call rotation.\n\n \n Qualifications \n\n • Strong experience with cloud technologies, especially Microsoft Azure.\n, • Strong experience with virtualization technologies, especially VMware.\n, • Experience supporting Windows Server environments, including Active Directory and Group Policy.\n, • Knowledge of firewall concepts, configuration, and troubleshooting; SonicWall experience is preferred.\n, • Experience managing and troubleshooting Exchange user accounts in Microsoft 365.\n, • IT Glue administration experience is preferred.\n, • Scripting, process automation, or automation tool development experience is preferred.\n, • Strong troubleshooting, communication, and customer service skills.\n\n

Job Description CloudFirst is a leading managed cloud, cybersecurity, and infrastructure services provider focused on helping midsize enterprises modernize operations, improve resiliency, and accelerate business growth. This is an exciting opportunity for a Technical Analyst to join a growing and scaling organization where your contributions will have a direct impact on the success of the business. You’ll join an engaged, collaborative team of professionals and a values-driven culture that rewards initiative, accountability, and results. CloudFirst offers a comprehensive health benefits package, including a 4% 401(k) company match with immediate vesting and a Flexible Time Off (FTO) program. THIS POSITION IS HYBRID FROM MELVILLE, NY. About the Role As a Technical Analyst, you will help maintain reliable service during the Monday through Friday day shift. You will manage support tickets, respond to monitoring alerts, provide live phone support, and coordinate with internal teams to resolve customer issues. This role suits a technical support professional with system administrator-level experience who can balance ticket, alert, and phone workloads, follow established support processes, and triage issues effectively during the day shift. Key Responsibilities Ticket and Incident Management • Manage support tickets, ensuring timely response and resolution within defined service level agreement (SLA) guidelines., • Monitor alerting and monitoring systems, such as Zabbix, GrokStream, and SIEM, and respond to infrastructure, system, and service notifications., • Triage alerts in real time to reduce duplication, noise, and unnecessary escalations., • Follow established incident, problem, and change processes to ensure consistent service delivery., • Maintain clear and accurate ticket documentation aligned with ITIL-based service management practices., • Provide clear ticket handoffs at the end of each shift, including status, severity, and next steps. Phone Support and Customer Interaction • Provide live inbound phone support during the Monday through Friday day shift., • Balance phone responsibilities with active ticket and alert workloads., • Assist with phone coverage during peak periods to avoid relying on a single team member for inbound calls., • Escalate complex or high-severity issues appropriately while maintaining ownership through resolution or handoff. System Administration and Collaboration • Perform system administrator-level support tasks, including user administration, service troubleshooting, and system health checks., • Support Level One (L1) team members with escalated or more technically involved issues., • Coordinate escalations to Engineering, Networking, Backup, or Remote Hands teams, documenting work performed and required follow-up., • Participate in incident response activities during service-impacting events., • Collaborate with team members to identify recurring issues, root causes, and opportunities for service improvement. Required Skills and Experience • Experience in technical support, IT support, or system administration. MSP or NOC experience is preferred., • System administrator-level experience with Windows Server; Active Directory users, groups, and basic GPOs; and core networking concepts, including DNS, DHCP, and connectivity troubleshooting., • Experience administering and supporting Microsoft Azure environments, including virtual machines, networking components, and identity and access management (Azure AD)., • Working knowledge of ITIL-based service management practices, including incident, request, problem, and change management., • Experience with virtualized environments such as VMware, Hyper-V, or Proxmox., • Familiarity with backup and recovery tools, including Veeam, Zerto, and AS400-based backup environments., • Strong written and verbal communication skills, including comfort with phone-based customer support., • Ability to manage multiple tasks, follow defined processes, and document work clearly. Preferred Qualifications • ITIL Foundation certification or equivalent practical experience., • Basic familiarity with Linux systems, MySQL, or web services (Apache/IIS)., • Exposure to PowerShell or similar scripting tools., • Prior experience balancing customer phone support, tickets, and monitoring alerts during daytime operations., • Additional platform, automation, or certification experience is beneficial but not required. Why This Role Matters This role provides consistent weekday daytime coverage for support tickets, monitoring alerts, and live phone support. By coordinating timely responses and clear handoffs, the Technical Analyst helps maintain reliable service and reduce operational risk.

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Preferred certifications include Fortinet Certified Professional (FCP) Network Security, Juniper JNCIA/JNCIS, Cisco CCNA or CCNP, CompTIA Security+ or CySA+, Microsoft Azure Network Engineer Associate, or equivalent networking and cybersecurity certifications. Support network security controls align

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Griffon Construction is a leading firm specializing in multi-family residential housing projects.With a commitment to excellence and a track record of successful project delivery, we strive to provide outstanding service to our clients while ensuring projects are completed on time and within budget.

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