98 Best booking administrator Jobs in Union City, NJ (September 2025)

Key Responsibilities: Guest Coordination: Welcome and check in guests for dinner cruises and charters Communicate cruise details, schedules, and expectations clearly to all guests Address on-site customer questions, requests, and issues with professionalism Event & Cruise Logistics: Coordinate with vendors (catering, entertainment, musicians, decorators, etc.) Ensure boat is cruise-ready (clean, set up, stocked, and staffed) Monitor timelines and manage boarding/disembarkation processes Maintain manifest accuracy and monitor guest counts Private Charters: Liaise with clients to confirm cruise details, timing, food and beverage choices, and special requests Provide day-of-event support to ensure charter expectations are met or exceeded Administrative: Assist in preparing run sheets and event schedules Track special requests and dietary accommodations Report any operational issues or incidents to management Qualifications: Prior experience in events, hospitality, or maritime coordination preferred Strong organizational and time-management skills Excellent communication and customer service abilities Comfortable working on water-based vessels Ability to stand and move for extended periods and lift up to 30 lbs Available to work evenings, weekends, and holidays Bonus Points For: Knowledge of NYC waterfront and tourism industry Bilingual or multilingual abilities Familiarity with event coordination software or booking systems Compensation: Competitive hourly wage or salary Tips or bonus incentives (if applicable) Opportunities for growth in a fast-growing cruise and events company

Hotel Operations Intern

2 months ago

Part-time

Manhattan, New York

Position Summary: The Operations Intern will assist with the daily functions of a boutique hospitality and property management company. This role is essential in supporting a smooth guest experience, coordinating team communications, and maintaining operational efficiency across multiple properties. The intern will be involved in both front desk support and backend administrative tasks, working approximately five shifts per week Key Responsibilities Front Desk & Morning Operations Support daily property routines and guest readiness Assist with guest inquiries and resolve minor issues during shift hours Monitor digital platforms (email, booking channels, messaging apps) for overnight activity and respond as needed Update and distribute cleaning schedules to housekeeping teams via internal communication channels Process reservation payments and coordinate with the central reservations team on payment follow-ups Daily Operational Support Manage check-in and check-out workflows for assigned properties Respond to booking inquiries and guest messages on major platforms (e.g., Airbnb, Expedia) Coordinate with housekeeping staff to ensure daily turnover accuracy Maintain and update occupancy, revenue, and guest experience metrics Assist with updating property management tools and task trackers Order and document purchases needed for housekeeping staff Weekly & Monthly Administrative Tasks Prepare weekly performance reports (e.g., occupancy, ADR, guest ratings) Submit recurring orders for guest amenities and supplies Draft and send guest communication templates (arrival reminders, review requests, etc.) Participate in light research for property design and improvement projects Post guest reviews and feedback on appropriate platforms Requirements Strong verbal and written communication skills Highly organized with attention to detail Ability to work both independently and collaboratively Comfortable navigating multiple platforms and tools (e.g., property management systems, project management apps, guest messaging platforms)

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