Well established catering hall in search of a full-time banquet manger. The position consists of a five-day work week, predominately administrative work throughout select weekdays and Maître d’ on weekends. The position requires a minimum five years of experience both in banquet sales and banquet Maître d. As a Banquet Manager you will be expected to: - Work with clients both pre-existing and new inquiries on a daily basis (both in person and via phone/email) - Solicit new catering business through professional sales techniques - Conduct initial tours of the venue with perspective clients and generate estimates in order to convert bookings - Communicate with clients regarding their upcoming functions as their big day approaches - Document and review all details of each customer engagement in order to maintain a thorough understanding of what the customer expects of us - Manage both the planning process leading up to an event as well as the successful execution of that event - Possess the ability to handle extremely high workloads at times - Must possess the ability to navigate unforeseeable circumstances that may arise with clients and arrive at a conclusion that is satisfactory to both parties - Must appreciate that we only have one opportunity to deliver the event of someone’s dreams - Oversee porter and maintenance staff throughout the week to ensure the venue is well kept and an “A” grade is always maintained with the DOH - Oversight of purveyor deliveries to ensure accuracy and quality - Interview potential new hires and assist with on-boarding As a Maître D’ you will be expected to: - Ensure that all contract details and particulars are in place prior to event set up - Effectively coordinate with event staff, back of house, kitchen staff, and outside vendors to ensure all proper aspects are in place - Use independent judgement in keeping with the venue’s standard practices to effectively coordinate an event - Lead an event team to successfully accomplish the tasks at hand - Work with clients and guests to identify their needs to ensure customer satisfaction - Accept responsibility for all aspects that are within your oversight Requirements: - NYC DOH Food Protection Certificate - Minimum 3 years Sales experience - Minimum 3 years Managerial experience - Minimum 3 years Maître D experience - Associates Degree - Must be well spoken in English - Maintain a high level of professional attire and grooming - Must be punctual, neat, and organized - Ability to multitask while remaining meticulous - Ability to communicate amongst the team and convey information effectively - Knowledge of customer service - Knowledge of the food and beverage industry - Must consistently maintain a positive, energetic, and professional attitude when dealing with staff and customers - Must know how to lead and manage others in order to help them achieve their full potential
I WILL GRADUATE Youth Development Program is seeking a highly organized and responsible college graduate for our full-time Administrative Assistant to support full-time managers, other employees, and office visitors by handling various tasks to ensure that all interactions between the organization and others are positive and productive. These professionals may also be referred to as Administrative Coordinators or Administrative Specialists. Duties and Responsibilities: Handling office tasks, such as filing, generating reports and presentations, setting up meetings, and reordering supplies. Providing real-time scheduling support by booking appointments and preventing conflicts. Make travel arrangements, such as booking flights and cars and hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research. Assist in planning company events, meetings, luncheons, and employee team-building activities or special projects. Greet and assist visitors. Maintain polite and professional communication via phone, e-mail, and mail. Anticipate the needs of others in order to ensure their seamless and positive experience. Other responsibilities as assigned and required by the emerging needs of the department and company. Key Requirements: College student or recent College Graduate (minimum Associate Degree). Degree in Administration or Management. Prior administrative experience (1-2 years). Strong command of Microsoft Suite, e.g., Word, Excel, PowerPoint, etc. Google Suite; e.g. goggle docs, forms, etc. Excellent computer skills, especially typing. Attention to detail. Bilingual (Spanish/English preferred). Desire to be proactive and create a positive experience for others. Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person