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LILT in the News * LILT listed on the ___ for the first time. * Check out ___. * ___ "Revolutionizing Content with AI Agents." About Us LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. LILT was recently named one of the TOP 100 Software Companies! We’re honored to be recognized by___ as one of the most impactful software companies in the world, ranking #52 on their Top 100 list. LILT is more than a translation solution— it’s a strategic multiplier for global growth, enabling enterprises to unlock new markets, accelerate go-to-market strategies, and deliver seamless multilingual experiences at scale. We empower enterprises to create, translate, and summarize content across text, video, and speech in over 100 languages—all seamlessly integrated with 100+ business systems. Lilt is proud to be trusted by brands like___,, the___,,. Where You’ll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our ___! This position will be based out of our future Boston office and will be expected to work in the office in a hybrid capacity. Authorization to work in the U.S is a precondition of employment. What You’ll Do We are seeking an experienced and dynamic Sr Manager of Invoicing and Collections to lead and transform our invoicing and collections processes. In this pivotal role, you will collaborate closely with Revenue Operations, Sales and the Accounting teams to enhance efficiency and scalability. This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. You will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance. Key Responsibilities: * Manage the entire invoicing cycle, from preparing invoices to collecting payments * Ensure accurate and up-to-date client information related to billing and payments * Oversee the invoice process, identifying and resolving any inconsistencies or errors * Manage the invoice review process prior to electronically sending them from our system to our customers * Track key billing and collection metrics like write-offs, adjustments, and revenue recognition * Work closely with other departments, such as Sales and Customer Success, to resolve billing issues * Identify and implement improvements to the billing process to ensure efficiency and accuracy * Provide vision and strategy around automation and process opportunities. Guide and lead billing systems automation(s). * Monitor and report on accounts receivable status, aging, and collections activities. Provide weekly updates on key metrics to Finance leadership and make data-driven recommendations for improvement. * Own the end-to-end Sales Tax and VAT compliance process, including registration, rate management, tax determination, filings, audits, and cross-functional coordination to ensure accurate and timely reporting across all jurisdictions. * Engage with customers to ensure timely payments and resolve escalations. * Support month-end close processes and financial reporting reviews. * Assist with internal and external audits, ensuring compliance and accuracy. * Ensure preparation and delivery of notices, and other communications regarding delinquent accounts * Communicate information changes and the status of delinquent accounts to leadership Skills and Experience: * Minimum of 6+ years of experience in Accounting/Invoicing/Collections. Experience in high-growth enterprise SaaS or technology companies is highly desirable. * Strong knowledge of invoicing operations and collections techniques. Proficiency in ERP systems Tabs (a plus), Netsuite (a must) and Salesforce (a plus) * Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration. * Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems and take initiative Why You’ll Love LILT Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits: * Compensation: At market salary meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at ___. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Bilingual Client Support Manager works with installers on our platform to ensure we’re delivering the best customer experience possible. The CSM will leverage “Big Data“ to identify areas of improvement with their Installers and collectively work together on improving the customer experience. Additional duties such as Installer audits and pipeline management help to ensure customer expectations and GoodLeap standards are being met. We strive to be a reliable and trustworthy ally that always delivers for both our customers and installers. Focusing on improving the customer experience and being a dependable teammate helps us live out our mantra of “finance made friendly“. • Provide our customers with world-class customer service. Help resolve questions or concerns., • Strategically partner with installers on ways to improve the customer experience. Be a supportive and collaborative partner our installers can rely on., • Effectively manage a pipeline of projects to completion, • Conduct collaborative investigations into possible fraudulent or suspicious activities, • Analyze data and spot trends, • Conduct monthly partner due diligence checks, • Strong ability to multi-task, • Ability to work independently, • Effectively interact with high profile partners, • Excellent written and verbal communication skills, • Knowledge in solar, mortgage and finance, • Ability to manage projects from start to finish, • Diligent record keeping, • Superior customer service skills, • Proficient with Excel and analyzing data

Company Description At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale. We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care. We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network. For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all. Brief Overview Amwell is a “Customer First” organization and in 2022 we launched & introduced Amwell’s first Customer Success team, spanning all business verticals and products. We are looking for an experienced, passionate Customer Success Manager (CSM) with excellent relationship building & project management skills to join the team. Using primarily digital customer success methodologies, CSMs also leverage deep customer relationships, industry knowledge, key data insights, and a broad understanding of Amwell’s products and processes to drive increased satisfaction, adoption, and customer retention throughout the customer lifecycle CSMs serve in a hypercare capacity for at-risk or escalated customer situations requiring intensive, focused attention, to: · Proactively identify solutions & overcome barriers to satisfaction · Help them to maximize the benefits of their Amwell product portfolio · Work with them to define, track and achieve goals & KPIs · Achieve greater product adoption & utilization · Advocate to ensure that all departments within Amwell are aligned to meet their needs · Strengthen long-term relationships, by building trust and loyalty. Core Responsibilities HyperCare Customer Success Management · Provide temporary enhanced, high-touch customer success management to at-risk or escalated customers · Develop and implement targeted intervention plans for escalated customers to address their specific challenges · Once customers are successfully de-escalated, transition them back to standard digital customer success processes · Flexibly support and/or move between multiple hypercare assignments as customer needs evolve Digital Customer Success Management · Utilize primarily digital methodologies, including a queue based approach, to efficiently guide customers through the customer lifecycle from adoption to proficiency · Leverage automation, digital communications, and data-driven insights to proactively monitor customer health · Scale customer success activities across multiple accounts simultaneously using digital tools and processes · Proactively build strong relationships with customer contacts at each level of the customer organization throughout the entire partnership · Understand and help measure customers’ business goals and KPIs to develop tailored proactive outreach as appropriate, including provider engagement, product consulting, use case optimization and proactive monitoring of support issues · Collaborate closely with Sales to identify expansion opportunities in support of account growth · Leverage expert knowledge of Amwell’s software and hardware products to help customers get the most from their contracted products, including advising customers on best practices & news, clinical workflows (where applicable), consulting on configuration options, partnering with them on reporting needs reflecting their KPIs and communicating product features & functionality that benefit the customer’s business · Proactively engage with providers, program managers and other customer stakeholders to understand pain points and best practices, provide training at scale where needed, and gather feedback on Amwell’s products · Manage basic platform or program configuration needs & updates · Be a champion for documentation and alignment across internal & external stakeholders, a true customer-facing advocate with the skills and passion of a project manager · Maintain internal CRM (Gainsight) to track customer health and activity, proactively identify trends & potential risks, and to provide greater visibility to the internal organization about the customer and their needs · Manage support ticket escalations with urgency – owning internal & external coordination and messaging and develop remediation plans for at-risk customers · In general, work cross-functionally with Sales, Customer Support, Product & Engineering, and Professional Services to drive a successful overall customer relationship Travel Requirements: Limited Qualifications · A bachelor’s degree or equivalent · 4+ years of relevant experience in customer success in a SaaS environment · US based requirement given the need to access PHI · Experience working in healthcare technology and/or operations · A ‘customer first’ mindset and passion for delivering a delightful customer experience · Comfortable understanding and explaining software products to diverse audiences · High level of verbal and written communication skills · Excellent time management and project management skills · Experience at a high growth company with distributed operations · High energy level, enthusiastic, and eager to do what is necessary to be successful · Gainsight and Salesforce proficiency preferred Do Well. Live Well. At Amwell. Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day. Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members. We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are. Benefits • Flexible Personal Time Off (Vacation time), • 401K match, • Competitive healthcare, dental and vision insurance plans, • Paid Parental Leave (Maternity and Paternity leave), • Employee Stock Purchase Program, • Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program, • Free Subscription to the Calm App, • Tuition Assistance Program, • Pet Insurance Salaried, Exempt Roles The typical base salary range for this position is $93,690 - $114,510. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission and the above range may not be an accurate representation of total compensation. Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed. Privacy Notice

“Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities such as chronic kidney disease (CKD), obstructive sleep apnea (OSA) and other diseases driven by dysregulated aldosterone. Its initial product candidate, lorundrostat, is a proprietary, orally administered, highly selective aldosterone synthase inhibitor. Mineralys is headquartered in Radnor, Pennsylvania. For more information, please visit ___. Follow Mineralys on LinkedIn, Twitter and Bluesky” Mineralys is a fully remote company. The Director of Accounting is a key leadership role within the growing Finance organization, responsible for overseeing the general ledger. This role will lead the build‑out and ongoing optimization of our accounting infrastructure to support commercial product launch, revenue recognition under ASC 606, inventory and cost of goods sold (COGS) accounting, and gross‑to‑net (GTN) processes. The ideal candidate brings deep public company and commercial‑stage experience in life sciences, strong technical accounting expertise, and a proven track record of leading high‑performing teams in a SOX‑compliant environment. This remote position is based in Colorado, with regular bi-monthly, in person meetings with the Finance team in the Boulder region. Principal Responsibilities • Lead the overall accounting function, including general ledger, accounts payable, payroll accounting, revenue, inventory/COGS, fixed assets, and equity compensation., • Own the monthly, quarterly, and annual close processes, ensuring accurate and timely preparation of financial statements in accordance with U.S. GAAP and company policies., • Establish and oversee commercial accounting processes for product revenue, including contract review, revenue recognition under ASC 606, and accounting for variable consideration and gross‑to‑net deductions (e.g., chargebacks, rebates, copay assistance, returns)., • Design and implement inventory and COGS accounting processes to support commercial manufacturing, distribution, and supply chain activities in partnership with Technical Operations and Supply Chain teams., • Lead the development, documentation, and maintenance of robust accounting policies, procedures, and internal controls, ensuring SOX compliance and scalability as the company grows., • Support external financial reporting processes in partnership with SEC reporting resources, including support for 10‑Q/10‑K filings, earnings materials, and other regulatory or lender reporting, as applicable., • Serve as primary point of contact for external auditors on all accounting and internal control matters, managing audit requests and driving issue resolution., • Evaluate complex and non‑routine transactions (e.g., collaborations, licensing, debt, equity, business combinations, stock‑based compensation) and prepare or review technical accounting analyses and memos., • Drive continuous improvement and automation across accounting operations, including optimal use of ERP and related systems (e.g., NetSuite, FloQast, Tipalti, payroll platforms) to improve efficiency, accuracy, and visibility., • Build, lead, and develop a high‑performing accounting team, providing coaching, clear objectives, and career development opportunities. Skills and Attributes 1. Deep technical knowledge of U.S. GAAP, including ASC 606 (Revenue from Contracts with Customers), ASC 842 (Leases), and accounting for inventory, equity compensation, and complex arrangements., 2. Significant experience in a commercial‑stage biopharmaceutical, biotech, or life sciences company with responsibility for product revenue and gross‑to‑net accounting., 3. Proven track record building and leading high‑performing accounting teams in a fast‑paced, high‑growth, public company environment., 4. Strong understanding of SOX requirements and experience designing, implementing, and maintaining internal controls over financial reporting., 5. Hands‑on, detail‑oriented, and process‑minded with a continuous improvement mindset., 6. Excellent analytical, problem‑solving, and decision‑making skills, with the ability to navigate complex and ambiguous issues., 7. Effective communicator with the ability to convey complex accounting matters to non‑finance stakeholders., 8. High degree of integrity, sound judgment, and commitment to ethical business practices and compliance., 9. Proficiency with ERP and financial systems (ideally NetSuite) and close‑management or automation tools such as FloQast, as well as AP and procurement solutions such as Tipalti. Supervisory Responsibility This role has direct supervisory responsibility for accounting staff and managers, including general ledger, accounting operations, and other functional leads as the team scales. Travel This position requires up to 10 % travel. Frequently travel is outside the local area and overnight. Education and Experience • Bachelor’s degree in Accounting or Finance is required; CPA strongly preferred. Advanced degree is a plus., • 12+ years of progressive accounting experience, including significant leadership responsibility at the Senior Manager or Director level in a public company environment., • Prior experience in the biopharmaceutical, biotech, or broader life sciences industry is strongly preferred., • Demonstrated experience supporting or leading accounting for commercial product launches, including revenue recognition and gross‑to‑net accounting., • Strong background in managing audits and working with external auditors, including Big 4 or large regional firms., • Experience implementing or optimizing ERP and related finance systems (e.g., NetSuite, FloQast, Tipalti, payroll platforms)., • Proven success in building and scaling accounting processes and teams in a high‑growth, SOX‑compliant environment. This position is eligible for standard Company benefits including medical, dental, vision, time off and 401K, as well as participating in Mineralys incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based on geographic location, work experience, education, and/or skill level. US Salary Range: $175,000 - $195,000 #LI-Remote

Rockstar is recruiting for a dynamic SaaS company seeking to scale intelligently through systems, data, and AI. Our client is a fast-growing organization that values strategic architecture and hands-on execution to enable reliable decision-making and drive transformative growth. We are seeking a hands-on, strategic leader to own and evolve the business systems, data architecture, and AI transformation roadmap. This role operates at the intersection of systems, data, and execution—responsible for building the foundation that enables scalable growth, reliable decision-making, and AI-driven capabilities across the organization. The candidate will lead cross-functional technical initiatives across Finance, GTM, Product, and Operations, combining hands-on execution with clear stakeholder alignment and delivery discipline. This is a player-coach role that combines program leadership, systems architecture, and hands-on execution in a fast-growing SaaS environment. Key Responsibilities AI Transformation Leadership • Own and drive the AI transformation roadmap, advancing maturity from early-stage (Level 0–1) to scalable adoption (target: Level 3), • Identify and prioritize high-impact AI use cases across Finance, GTM, and Product in partnership with functional leaders, • Lead execution of AI initiatives, including workflow automation and agentic AI capabilities, • Ensure foundational systems and data structures are designed to support scalable AI adoption Enterprise Systems & Data Architecture • Own the architecture and evolution of the business systems ecosystem across all functions, • Define how core systems (e.g., HubSpot, NetSuite, Snowflake, and others) integrate, interact, and scale, • Establish and maintain a unified data model and clear system-of-record definitions across the organization, • Evaluate and guide selection of tools, platforms, and data infrastructure (e.g., warehouse, ETL, BI), • Design data flows and system interoperability to enable reporting, automation, and AI use cases, • Act as the primary steward of business data integrity, consistency, and accessibility Business Systems Ownership (Hands-On) • Own administration and optimization of key business systems, with a willingness to be hands-on where needed (e.g., configuration, field creation, workflow updates), • Partner with RevOps, Finance, and other stakeholders to ensure systems support evolving business needs, • Provide architectural guidance for CRM (HubSpot) and ERP (NetSuite), while collaborating with functional owners on day-to-day usage, • Ensure systems are scalable, well-structured, and aligned with downstream reporting and analytics requirements Data, BI & Decision Enablement • Partner with Finance and RevOps to implement and scale business intelligence capabilities, • Support the development of data models, reporting layers, and dashboards that enable real-time decision-making, • Help define and standardize key metrics, KPIs, and reporting frameworks across the organization, • Improve data quality and reliability across systems and reporting environments Cross-Functional Program Leadership • Serve as the program manager for high-impact, cross-functional initiatives across Finance, GTM, Product, and Operations, • Establish structure, accountability, and execution rigor across strategic projects, • Align stakeholders, manage dependencies, and ensure initiatives are delivered on time and with clear outcomes, • Act as a connective layer across teams to drive progress and reduce organizational friction Business Process & Systems Alignment • Identify gaps where systems, data, and processes are disconnected, • Design and implement scalable workflows that improve efficiency and data integrity, • Partner with RevOps and other functional leaders to ensure process changes are supported by strong systems design What Success Looks Like (12 Months) • AI maturity advances to Level 4 with clearly defined and operational use cases, • A cohesive systems architecture is established, with clear integration patterns across HubSpot, NetSuite, and data platforms, • A reliable data foundation is in place, with a defined source of truth and improved data consistency across systems, • Business intelligence capabilities are implemented and actively used by leadership, • Cross-functional initiatives are executed with greater speed, clarity, and accountability, • Systems and data are structured to support automation and future AI expansion Qualifications • 7–12+ years of experience in business systems, systems architecture, integration engineering, enterprise applications, automation, data platforms, or technical business systems roles in a B2B SaaS environment, • Proven ability to lead cross-functional initiatives in a SaaS or technology-driven environment, • Strong understanding of systems architecture, data modeling, and data flows across business applications, • Hands-on experience working with business systems (e.g., CRM, ERP) and data platforms (e.g., Snowflake or equivalent), • Must have personally designed, built, or implemented systems integrations, automation workflows, data pipelines, or AI-enabled workflows—not only managed teams or vendors delivering them, • Experience implementing or scaling BI tools and reporting frameworks, • Familiarity with AI, automation, or workflow tooling, with a strong interest in driving AI adoption, • Ability to operate as both a strategic architect and hands-on executor in a lean environment, • Excellent communication skills, with the ability to work across technical and non-technical stakeholders Nice to Have • PMP or equivalent program management experience, • Background as a developer, systems architect, or technical operator, • Experience designing or scaling data infrastructure in a SaaS environment, • Exposure to AI-enabled workflows or agentic AI systems, • Located in US East or Central time zone Why This Role Matters This role is central to how the company scales. The candidate will define how the systems, data, and AI capabilities come together—enabling smarter decisions, more efficient execution, and a more connected, intelligent organization.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. The Collections Specialist is assigned an account portfolio and is responsible for reviewing and evaluating the status of client accounts within the portfolio. The person in this role will be responsible for contacting clients for payment of past due invoices, and researching and resolving conflicts that result in the client delaying payment; as well as working with accounts as directed by the collections manager and within collections policy. The person in this role will also be responsible for communicating account issues and compiling reports for use by management in making critical client account decisions as well as maintaining excellent internal and external customer service. Position is 1st Shift, M-F 8am-4:30pm. This is primarily a remote position but MUST be local to Barberton, OH and able to work onsite when needed. Essential Duties and Responsibilities: • Monitor and maintain accounts within assigned portfolio (large accounts)., • Contact clients via verbal and written communication for payment of past due invoices., • Provide information and/or documentation to both internal and external clients., • Interact with Collections Manager and Operation Designees to resolve client issues., • Maintain current and accurate account notes in collections software, • Provide updates on accounts to Collections Manager, Operations and Sales as needed., • Work daily follow up queue in collections software., • Notify the Collections Manager of negative payment patterns., • Facilitate and/or attend conference calls specific to collections activity on client accounts., • Resolve cash discrepancies on client accounts by research in Oracle of payment application., • Process credit card payments., • Complete side projects/ task as assigned by Collections Manager, • Additional duties as assigned Basic Minimum Qualifications: • High School Diploma or equivalent, • At least 1 year of Collections/ Accounts Receivable experience or customer service experience, • Computer skills, • Previous Collections experience, • Previous Accounts Receivable experience, • Knowledge of the Accounting process, • Customer service experience - internal and external, • AS/AA in Accounting or related field is a plus, • General business concepts, • General accounting knowledge, • Computers and accounting software knowledge, • Basic mathematical principles, • Knowledge of collections policies, procedures and best practices, • Strong written and verbal communication skills, • Active listening skills, • Negotiation skills, • Problem solving skills, • Organizational skills, • Strong customer service skills, • Detail oriented, • Ability to employ tact and discretion in business-related conversations Professional working proficiency in English is a requirement, including the ability to read, write and speak in English. Pay rate: $16.50-17.00/hour Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: ___ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralized and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role The Cybersecurity Incident Manager (Incident Commander) leads and coordinates critical security incident response across GitLab.com, GitLab Dedicated, and GitLab’s corporate environments. This role serves as the primary authority during high-impact security events, orchestrating cross-functional teams, managing incident lifecycles from detection through resolution, and driving continuous improvement in GitLab's incident response capabilities. As the founding Incident Commander in the team, you will also build upon and mature the incident command function. While this role does not carry a formal on-call rotation, the nature of security incident response may occasionally require availability outside of core business hours for high-severity events. Find out more about the Security Operations Department here: ___ What you’ll do • Incident Command & Crisis Leadership: Serve as the primary Incident Commander for critical and complex security events across GitLab.com and corporate infrastructure, providing decisive leadership during high-stress situations, • Cross-Functional Coordination: Orchestrate response efforts across Security Operations, Infrastructure, Legal, Engineering, Product, and executive stakeholders, maintaining clear communication streams and unified action plans, • Technical Collaboration Leadership: Lead technical calls and/or establish effective async collaboration during incidents, managing participant contributions, keeping discussions focused, and ensuring efficient progress toward resolution, • Blameless Post-Incident Reviews: Conduct comprehensive post-incident reviews and retrospectives, driving the creation of action items, process improvements, and systemic enhancements, • Playbook Development: Design, maintain, and continuously improve incident response playbooks, runbooks, and standard operating procedures for various incident scenarios in conjunction with SIRT engineers, • Process Engineering: Build and refine incident command frameworks, communication protocols, and escalation procedures that scale across a global, all-remote organization, • Training & Mentorship: Develop and deliver incident command training programs, mentor incident commanders at various levels, and build organizational muscle memory for effective incident response, • Stakeholder Communication: Translate technical incident details into clear, actionable communications for executive leadership, customers, and internal stakeholders, • Automation & Tooling: Identify opportunities for automation in incident response workflows and collaborate with engineering teams to build tools that enhance incident management capabilities, • Threat Landscape Awareness: Maintain deep understanding of current threat actors, attack vectors, and security trends to inform incident response preparedness What you’ll bring • 10+ years of experience in information security, with at least 5 years focused on incident response, security operations, or related disciplines, • Demonstrated experience serving as Incident Commander for critical security events in complex, distributed environments, • Command Presence: Proven ability to lead and coordinate teams during high-stress, high-impact incidents with clarity, authority, and calm decisiveness, • Strong knowledge of attacker tactics, techniques, and procedures (eg MITRE ATT&CK framework), • Technical proficiency with cloud infrastructure (GCP, AWS), container orchestration (Kubernetes), and modern application architectures, • Experience with security information and event management (SIEM) platforms, log analysis, and security monitoring tools, • Excellent written and verbal communication skills, including the ability to communicate technical concepts to non-technical stakeholders and executive leadership, • Demonstrated ability to build relationships and coordinate effectively across security, engineering, legal, and business teams, • Ability to identify systemic issues from incident patterns and drive organizational improvements, • Share our___, and work in accordance with those values, • Nice to haves: Experience working with / in Site Reliability Engineering (SRE), DevOps, or Infrastructure Engineering; Experience with GitLab the product and familiarity with DevSecOps practices; Experience working in an all-remote or distributed team environment Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. About the Team The Security Operations department protects GitLab, the GitLab SaaS services, and GitLab customers on SaaS offerings. The Principal Security Incident Commander works as part of the ___, a follow-the-sun team across three geographical regions. The Signals Engineering team, Threat Intelligence, Trust and Safety, Security Logging and Red Team teams make up the rest of the Security Operations department. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $168,000 - $270,000 USD How GitLab Supports Full-Time Employees • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. As a Senior Product Manager at Zippy, you will play a key role in building the systems that support everything that happens after a loan is originated. This includes servicing, financial operations, data infrastructure, and investor support. You will help shape the tools and processes that ensure loans are managed accurately, money moves efficiently, and stakeholders have access to the insights they need to operate at scale. This role spans multiple areas of the business. You will work cross-functionally to improve internal workflows, develop operational tools, and strengthen the data foundation that powers servicing, reporting, and decision-making. You will focus on driving clarity, reducing friction, and enabling future growth by applying strong systems thinking and a deep understanding of how technology supports day-to-day operations. This is a great opportunity for a product generalist who enjoys solving complex behind-the-scenes challenges and is excited to contribute to the infrastructure that supports Zippy's continued growth. * Own the strategy and execution for your product area, aligning with Zippy’s mission and business goals. * Use data, A/B testing, and customer insights to drive decisions, optimize experiences, and measure success. * Lead the product lifecycle, from discovery and roadmap definition to launch and iteration. * Balance short-term wins with long-term impact, ensuring quick iterations drive lasting value. * Solve complex problems, considering customer needs, business growth, and technical feasibility. * Work cross-functionally to align teams, remove roadblocks, and ensure smooth execution of product initiatives. * Thrive in a fast-paced startup, adapting quickly, making bold bets, and iterating to improve. * 5+ years of product management experience in fintech lending, with loan servicing or data product experience preferred. * Strong systems thinker with a track record of building internal tools, improving operational workflows, or supporting infrastructure at scale. * Strong customer and business intuition, with a data-driven approach to decision-making. * Ability to thrive in a fast-paced startup environment, balancing speed with quality while adapting to evolving priorities. * Excellent problem-solving skills, with the ability to navigate ambiguity and drive clarity. * Exceptional collaboration and communication skills, with experience working across teams like engineering, design, sales, and operations. * Passion for creating products and experiences that drive impact. Important Applicant Information * While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process. * As a participating employer, we will use E-Verify to confirm employment eligibility. * Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, and Wisconsin. Applicants that do not reside in the bolded states will be rejected. Total Rewards At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work. Our benefits and perks are always evolving, but here’s what we offer right now: * Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. * Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy. * Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. * Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. * Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. * Training & Licensing Support: We invest in your professional growth with resources for training and licensing. * Paid Time Off: We offer generous PTO—and we encourage you to use it! * Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs. * Parental Leave: We provide paid parental leave to support you and your growing family. * No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge. * Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. * Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us. Beyond the tangible benefits: * Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day. * Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact. * Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution. * Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging. * Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work. * Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed. * Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today. Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

Senior Product Manager, Salesforce Platform Why This Role Matters At Greenbox Capital, we are transforming how businesses access capital by building technology that simplifies underwriting, accelerates decisions, and improves operational efficiency. As a Senior Product Manager focused on the Salesforce platform, you will lead the roadmap for the systems that power our lending lifecycle across servicing, collections and Salesforce-driven operational workflows Your work will ensure Salesforce and related systems operate as a cohesive platform that supports scalable growth, operational efficiency, and a seamless experience for both clients and internal teams. This role reports to the Chief Operating Officer and partners closely with engineering and operations leadership. What You’ll Do • Own the Salesforce platform roadmap supporting servicing, collections and underwriting workflows, • Partner with engineering leadership to improve Salesforce data models, objects, and system integrations, • Translate operational and underwriting needs into clear product requirements and development priorities, • Design workflow improvements and automation that reduce operational friction and improve processing speed, • Lead product discovery, backlog prioritization, and delivery coordination across engineering and business teams, • Support product launches through documentation, training, and internal enablement, • Expand utilization of Salesforce through improved reporting, integrations, and platform capabilities, • Establish QA and UAT processes to improve release quality and reduce defects What Success Looks Like • Product initiatives improve workflow efficiency and reduce manual processing, • Product partners well with technology to deliver strong data infrastructure and design for easy use in workflows, reporting, and data analytics, • Engineering teams receive clear, structured requirements that allow predictable development delivery, • Internal stakeholders rely on the platform to manage workflows, reporting, and operational decision-making, • New capabilities are adopted quickly because they align with how teams work, • Measured through roadmap delivery predictability, product development cycle time, workflow adoption and reduction in manual processes You’re a Strong Fit If You • Approach product management as a systems problem, not just a feature backlog, • Enjoy breaking complex operational workflows into structured product solutions, • Work comfortably with engineers, analysts, and operational stakeholders, • Prefer validating ideas through prototypes, diagrams, and workflow exploration, • Communicate clearly and confidently with both technical teams and business leadership What You’ve Done Before • 5+ years of product management experience delivering software products, • Experience in fintech, lending, payments, or complex operational environments, • Required experience owning products built on Salesforce or similiar CRM platforms, • Experience improving workflows, automation, or operational decision systems, • Exposure to underwriting, servicing, or credit workflows preferred Tools and Expertise You’ll Bring • Salesforce platform knowledge, • Product lifecycle management and Agile delivery, • Analytics tools such as PowerBI, Tableau, Sigma, Looker, or Databricks, • SDLC tools including Azure DevOps, Jira, Linear, or Shortcut, • Vendor evaluation and integration experience Benefits 💸 Competitive Pay 🌴 Flexible PTO 🏡 Remote — U.S. (Eastern Time hours) 🩺 Full Benefits Package — Health, Dental, Vision 🧠 Smart, Supportive Teammates

About the Job: LaunchDarkly is specifically looking for product oriented, customer focused, sales-oriented individuals to play a significant role in the expansion of our Mid Market Account Executive team. This role will work directly with a manager, sales engineers, and other resources to help customers successfully test, purchase, and adopt LaunchDarkly. Intelligent, creative, and fun individuals with a strong work ethic are who we want to build this team with. Responsibilities: * Qualify and convert inbounds leads at a rapid pace * Successfully prospect into ICP target accounts * Articulate and sell the value of LD”s platform subscriptions * Prepare for and run discovery sessions with new prospects to articulate LaunchDarkly’s core use cases and the value of the usage based pricing model * Gain an understanding of third party architectures (AWS, Azure, GCP) to accurately position and price our usage based model * Customize and deliver demos with the Solutions Engineering team * Run a proof of concept for prospects * Own, build and develop the relationship with existing customers, demonstrating product usage and capabilities and developing new opportunities * Develop new opportunities from our existing customers * Consistently hit revenue targets * Educate, evangelize, and guide our customers through a successful adoption of LaunchDarkly * Deliver customer feedback for our product and engineering teams * Maintain up-to-date knowledge of our product and processes * Keep all data in tools up to date; SFDC, Aviso, Outreach * Accurately forecast sales targets on a weekly, monthly, quarterly basis Qualifications: * Have a proven track record of hitting or exceeding quota * Be an exceptional written and spoken communicator * Be highly organized & autonomous * Be comfortable and energized operating in a fast moving organization * Entrepreneurial and self-motivated * Enthusiastic about learning and growing at LaunchDarkly * Intellectually curious and ambitious * Knowledge or experience in the developer tool space a plus * Experience selling to mid-market companies a plus Pay: Target pay ranges based on Geographic Zones* for Level P3: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $133,000 - $182,000**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $119,000 - $164,000**, • Zone 3: All other US locations - $113,000 - $155,000** LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance.

Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. We are seeking a Sr. Product Manager to augment the customer and market needs and contribute to the vision, strategy, development and execution of our SMS, MMS, Voice and RCS communications platform. This role will report directly to the Chief Technology Officer (CTO) and will also work closely with the CEO, and other members of the leadership team as needed. The ideal candidate will be instrumental in collaborating with the CTO to help shape the product roadmap and run product operations, ensuring product excellence, and delivering innovative solutions that meet the evolving needs of enterprise customers and partners, and keep TrueDialog at the forefront of innovation. The ideal candidate will act as the crucial bridge between product development, sales, and marketing. He/she will have a strong understanding of the technology and work closely with the product owners, to effectively translate timelines and product details to marketing and sales, and also translate market and customer needs into requirements for the product owners. Key Responsibilities • Product Operations Leadership, • Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products, • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends., • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features., • Partner with the CTO to align product initiatives with technical architecture and scalability plans., • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity., • Execution & Delivery, • Work closely with the tech team to deliver high-quality product releases., • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance., • Drive prioritization and resource allocation across competing initiatives., • Customer & Market Insight, • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements., • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation., • Leadership & Collaboration, • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence., • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations., • Collaborate closely with engineering leadership to balance speed, scalability, and compliance., • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency, • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation., • Build a unified product culture that values knowledge-sharing and collective accountability., • Marketing Partnership, • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications., • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers., • Documentation & Knowledge Management, • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates., • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards., • Proven experience (6+ years) in product management, ideally at communications, SaaS, or messaging platform start-up or earlier stage founder-led companies., • Strong understanding of SMS/MMS technologies, carrier ecosystems, APIs, and compliance frameworks. Knowledge of RCS a plus, • Demonstrated ability to translate technical concepts into successful business outcomes for diverse audiences., • Track record of leading cross-functional teams and delivering products at-scale., • Excellent communication, stakeholder management, and executive presentation skills. The ideal candidate can effectively translate highly technical concepts into valuable content for the marketing and sales teams., • Analytical mindset with experience in data-driven decision-making and customer-centric product design., • Adept at navigating complexity, rapid decision cycles and evolving priorities., • Proven ability to translate founder intent into executable product plans while balancing structure, delivery discipline, and business outcomes., • Proactive, independently goal-driven, high integrity, highly organized., • Negotiation skills, particularly in reconciling diverse perspectives in the organization., • Advanced experience with Jira & Confluence and other products in the Atlassian ecosystem. Preferred Qualifications • Experience with US and Canadian messaging regulations (e.g., TCPA, carrier compliance)., • Background in enterprise SaaS or B2B communications platforms., • Familiarity with cloud infrastructure (Azure, AWS) and API-first product design., • Prior experience with CRMs such as Salesforce, HubSpot, Microsoft Dynamics, • Master’s in Product Management (MPM) or advanced degree in technology, business, or related field., • Prior product leadership experience and certifications, • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans. This is an opportunity to shape the future of enterprise SMS communications in a high-growth environment including direct collaboration with the CTO and executive leadership team., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative culture of innovation, compliance, excellence, and customer impact. This is a forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team

Systems Architect assists with the design and development of current WisDOT internal business systems, working with the CHEMS Lead. Possesses experience in software design and development with a focus on the integration of internal business systems across multiple functional areas, notably finance/accounting, financial transaction processing, supply chain transaction processing, etc. This position will work with general supervision and priorities will be coordinated & approved by the CHEMS Lead. Will be required to transition Counties from their current software packages to the CHEMS system. Possesses experience in design and integration of business applications and enterprise IT infrastructure. Designs IT infrastructure components and architecture. Experience with design and development of custom modules/solutions and the integration of these components with packaged solutions. Proven methodology experience for complex systems integration projects and demonstrated ability to achieve deliverables on time and on budget. Systems Architects capabilities with 5 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Systems Analyst Specifics: The contract developer will implement, support, maintain and enhance the County Highway Expenditure Microcomputer System (CHEMS) and CHEMSPRO (GUI version) that is in the process of being implemented. The individual needs to be familiar with WisDOT, DTSD, Bureau of Highway Operations (BHO) project and activity accounting and business practices. The individual will also have an extensive background in software analysis, design, development, testing and implementation. The candidate will have a broad range of networking infrastructure knowledge and experience. Great communication skills, problem solver attitude, and the ability to work independently are required. The contract developer is expected to provide, or be able to perform, the following to support the existing CHEMS system: Description • Work on team to upgrade CHEMS from Delphi 2007 to 2011, • Participation in virtual State-wide meetings to support and enhance CHEMS, • Software and system enhancements to the existing Oracle version 19c database, • Import/export integration programs to transfer data in and out of CHEMS, • Release management for periodic CHEMS software releases To support our Oracle and Delphi-based financial package, the ideal candidate would have sound knowledge in the following areas: • Delphi programming experience using RAD Studio 2007+ and/or 2011, • SQL/PL SQL experience, • GitHub, • Object-orient programming languages using Virtual Component Library (VCL), • MS Windows 11 Enterprise, • Windows Server 2015+, • The contractor must also have extensive knowledge of a Windows-based application target platform and software development tools • Oracle RDBMS, • Oracle DB Admin Tools, Enterprise Manager, • Experience with Design & Code walkthroughs Candidates who may be lacking experience in an area above will have the opportunity to be mentored/ groomed by our lead IT Consultant. Additionally, the following are not required but nice to have:   Experience with Financials applications (will be supporting WisDOT custom written solution) Third-party data access software packages such as ASTA or RemObjects’ Data Abstract  Oracle development experience building triggers and/or packages   SQL Developer or similar Oracle Tool This resource will confirm priorities from the lead IT Consultant; however, the individual can expect to operate independently from a remote work location. This includes self-sufficiency in all necessary county interfacing, hardware, software, training, and suppor Top Required Skills & Years of Experience: At least 5 years’ experience in the following: • Delphi programming experience using RAD Studio 2007+ and/or 2011, • SQL/PL SQL experience, • SQL Developer, • GitHub Nice to Have Skills: • Experience with Financials applications/suppose, • Third-party data access software packages such as ASTA or RemObjects’ Data Abstract, • Oracle development experience building triggers and/or packages, • Implementation of security software package (e.g. OKTA or other) that integrated with Delphi application Project details: The selected Systems Architect will assist with the design and development of current WisDOT internal business systems, working with the CHEMS Lead.

Interview Type: Either Web Cam or In Person Work Arrangement: Hybrid Engagement Type: Contract Short Description: Under broad supervision, designs, codes, tests, modifies and debugs computer applications utilizing Esri ArcGIS. Complete Description: Job Summary: The Georgia Dept. of Transportation (GDOT) is seeking a technical GIS developer for configuring and developing custom Esri ArcGIS Enterprise 10x, 11x (Javascript API, Experience Builder, ArcGIS Portal/Online/Hub, Field Maps) applications. Applications are deployed within SharePoint web sites. Custom GIS solutions will be integrated within .NET based applications, GDOT databases (Oracle/Oracle Exadata, SQL Server), data warehouse (Oracle Exadata), and enterprise reporting (Oracle Business Intelligence Enterprise Edition (OBIEE), Data Visualizer, or Power BI). The candidate will have application programming/development, implementation, and support experience. Under broad supervision, designs, codes, tests, modifies and debugs computer software and applications. Researches and analyzes program or systems problems, provides resolutions, and completes documentation. Translates business requirements into development activities in secure, commented, and maintainable code. Candidate will be working in the Enterprise GIS Team of IT Applications. Candidates will work with supporting IT team members (database, network, server, etc.) and interacting with management, architects, developers, and business units. The candidate will follow internal SLDC, standards, and accepted best practices for developed solutions. The Enterprise GIS team is composed of 2 ArcGIS developers, 2 System Administrators, a data manager, and team leader. The team supports over 180 ArcGIS Desktop users and approximately 60,000 annual ArcGIS Server web visits. Applications support GIS portal, feature mapping, project planning, emergency operations, permitting, safety, and traffic records. The team develops enterprise GIS services, applications, and databases. The team coordinates with client, server, network, and database/data warehouse personnel to support and develop the underlying IT solutions. Responsibilities: Develops customized web applications, webservices, mobile, and enterprise solutions Develops geoprocessing and GIS web services Develops GIS web editing/mapping applications Conducts performance, unit, system, integration, and quality assurance testing of applications Maintains existing applications/services Upgrades and migrates existing applications/services to current version/systems architecture Provides end user support and creates support documentation Works closely with other developers and architects Estimates work effort and proposes/designs development solutions Work Terms and Conditions: 8 Hour workdays on a fixed schedule (i.e. not a flex-schedule), starting no earlier than 7:00AM Eastern Time, starting no later than 9:00AM Eastern Time, Monday - Friday, 40 hours per week GDOT has NOT specified a number of days onsite vs remote. However, local candidates (i.e. able to come in office) will be preferred over an out of state candidates (i.e. remote worker). GDOT prefers candidates who can demonstrate they have the capability to work a hybrid work schedule which is a combination of remote and in-office work. Candidate capacity (i.e. days they could come into the office) to work a hybrid work schedule will be discussed during interviews. The consultant will follow all applicable State of Georgia and GDOT policies, procedures, standards, guidelines, and accepted best practices. The position end date is set for the end of the GDOT Fiscal Year. GDOT may exercise the option to renew contracts in one-year increments. Several successful consultants have continued working for several years with contract extensions. However, GDOT is under no obligation to extend contracts and may terminate employment at any time. When teleworking or working remotely, consultant must have suitable internet connection and environment to comply with GDOT telework policies. GDOT will reimburse authorized travel expense lodging and meals. GDOT will reimburse authorized travel use of a personal vehicle. Any travel expenses to start work or relocate to Georgia or will not be reimbursed. All travel expense reimbursement shall be in accordance with State Accounting Office Travel Policy: ___ The Department has 13 holidays, which consultants are not allowed to work nor make up any time for those holiday weeks without management's approval. Consultants are not to take extended leave during their first year of service (e.g. greater than 1week). Consultant must have cell phone which can be used for business calls. GDOT does not provide free parking. All routine commuting expenses are the responsibility of the consultant.

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. Are you motivated by owning the commercial performance and measurable outcomes of a portfolio of accounting firms? Do you thrive operating as a strategic advisor to executive stakeholders, helping firms improve productivity, profitability, and workflow efficiency? Do you proactively identify risk and expansion opportunities through data, insight, and strong multi-threaded relationships? As a Senior Customer Success Manager at Karbon, you'll operate as the General Manager of your portfolio — accountable for retention, expansion, value realization, and long-term customer growth. You'll function as a crucial link between our customers and our Product Development teams, bringing structured customer insights into roadmap conversations and revenue strategy. About the Role Commercial Ownership & Growth • Drive measurable value realization within the first 90 days post-sale, aligning onboarding outcomes to defined business KPIs., • Own renewal and expansion strategy for your portfolio, including proactive identification of cross-sell and upsell opportunities (including Billing & Payments)., • Drive Net Revenue Retention by increasing product adoption depth, seat expansion, and multi-threaded engagement., • Build and manage an accurate renewal forecast 90–120 days in advance. Strategic Customer Leadership • Develop multi-threaded relationships across decision-makers, economic buyers, and operational leaders., • Enable internal champions with structured success plans, ROI articulation, and executive-ready materials., • Develop deep domain fluency in accounting firm operations and translate Karbon capabilities into strategic business outcomes., • Operate as a trusted advisor, diagnosing root causes of workflow inefficiencies and aligning product capabilities to measurable firm-level improvements., • Create and maintain structured Success Plans tied to customer KPIs and long-term growth objectives., • Conduct executive-level business reviews to measure progress and unlock next best actions. Risk & Retention Excellence • Proactively identify churn indicators through behavioral data, health metrics, and qualitative insight., • Develop structured save plans with clear ROI articulation and executive alignment when risk emerges., • Contribute to scalable retention methodologies as Karbon grows. Cross-Functional Influence • Partner with Sales to support expansion strategy and complex renewal negotiations where needed., • Collaborate with Implementation, Support, and Education teams to ensure seamless customer experience across the lifecycle., • Translate customer insights into structured, data-backed feedback for Product and Engineering, influencing roadmap priorities., • Collaborate with Marketing to inform industry-specific messaging and thought leadership grounded in real customer outcomes., • Drive cross-functional alignment to remove friction and deliver measurable customer outcomes. AI & Data Fluency • Leverage AI-driven tools and usage analytics to identify expansion opportunities, risk signals, and productivity gains., • Operate in a metrics-rich environment, using dashboards and insights to prioritize next best actions across your portfolio. About You • Based in the US or Canada and experienced working within distributed, global teams., • 7+ years of experience in B2B SaaS, ideally within accounting or professional services software., • Proven track record of owning renewals and driving measurable expansion revenue within complex accounts., • Strong executive communication skills with the ability to influence firm leaders and articulate ROI clearly and confidently., • Demonstrated ability to manage a portfolio with commercial rigor, strategic depth, and disciplined prioritization., • Proficiency with CRM, Customer Success platforms, forecasting tools, and analytics systems., • Comfortable operating in a data-driven environment., • Strong program management capability across cross-functional stakeholders., • Willingness to travel periodically for strategic customer engagements and industry events. Why Work at Karbon? • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines, • Excellent benefits package including:, • Paid Flexible Time Off with an encouraged 3 weeks use per year, • Company paid medical for you and eligible spouse/partner and dependents, • Company paid dental and vision and eligible spouse/partner and dependents, • Fully company funded short and long term disability, • Fully company paid life insurance, • 401(k) with company matching, • Flexible Spending Account, • Up to 8 weeks paid parental leave, • Work-from-home stipend, • Work with (and learn from) an experienced, high-performing team, • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback, • Be part of a fast-growing company that firmly believes in promoting high performers from within As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role. The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are! The estimated base salary range for this role is: $90,000 - $100,000 USD Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. 😛 If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress. Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include: * Checking and high-yield savings accounts * Domestic and international peer-to-peer payments * Credit Builder and credit score monitoring * Digital wallet / contactless payment solutions * Buy-now-pay-later installment loans at Walmart Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry. There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us! The Role As a Staff Full Stack Engineer on our Lending team, you will deliver highly complex projects at scale and shape the technical direction of lending products that reach millions of customers. What You’ll Do * Lead the design and delivery of high-impact, technically complex projects that power our lending platform at scale * Provide technical leadership and clear, impactful communication to cross-functional stakeholders * Drive hyper-optimization of lending systems to meet the needs of a large and growing addressable market * Collaborate closely with product, design, and operations partners to build seamless, trustworthy lending experiences * Mentor engineers across the team, fostering best practices in architecture, code quality, and scalability You Bring * Deep expertise in building and scaling distributed systems, high-throughput APIs, and data-intensive services * Strong full-stack skills, with fluency in backend architecture and modern frontend frameworks * Experience designing systems with reliability, security, and performance in mind — ideally in payments, lending, or other regulated consumer finance domains * Exceptional technical leadership and communication skills with a track record of influencing architecture and product direction * Drive and proactivity – everyone here is a builder and executorr * Competitive base salary, stock options, and health benefits from Day 1 * 401(k) plan with company match * Remote-friendly (US), flexible time off (FTO), and opportunities for growth * A high-growth, mission-driven, inclusive culture where your work has real impact * Initial Interview with Talent Partner * Technical or Hiring Manager Interview * Team Interview * Executive Interview * Offer! To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at .

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Compensation: $105,000-140,000 + annual bonus eligible Location: Washington, DC. Our in-office team comes together to collaborate in our Dupont Circle office Tuesday through Thursday and works from home Monday and Friday. About Us: Inspiration Mobility is a company wholly committed to accelerating the electrification of transportation in North America to deliver rapid, cost-effective decarbonization. Inspiration provides tailored ___ that enable our customers and partners to achieve their business and sustainability goals as quickly as possible, with minimal risk. With the only EV-first Fleet Management Company (eFMC) and a turnkey developer of high-speed, commercial-grade charging infrastructure, Inspiration serves as a single partner to simplify fleet electrification - delivering best-in-class EV procurement and leasing, EV-first fleet management services, and comprehensive charging solutions. To Learn More: Listen to ___ podcast with our Founder & CEO Josh Green and Molly Wood, which does a great job of explaining where our business is today and how our mission advances the EV revolution. We’re proud to have been recently named as one of the “Best Places to Work” in the large business category by the Washington Business Journal, and that 100% of our Glassdoor reviews approve of how our CEO, Josh Green, leads our team. Your Mission As the Proposal & Sales Enablement Manager, your mission is to lead the creation of persuasive, high-quality proposals and RFP responses that clearly communicate our value proposition and align with the strategic goals of the business. You will serve as a critical partner to the Sales and Revenue teams, ensuring that every customer-facing document is compelling, compliant, and tailored to win. Beyond proposal development, you will also play a key role in internal sales enablement—owning the organization of sales collateral, supporting pitch deck development, managing internal communications, and building resources like sales playbooks and Confluence content. You’ll also contribute to account research and preparation, helping to evolve and maintain our target account list by identifying new opportunities and providing strategic insights. Through your efforts, you’ll help streamline go-to-market execution, elevate brand consistency, and empower teams across the organization with the tools and messaging they need to succeed. You will report to ___ Head of Business Operations. • Proposal Development and Management:, • Proposal Creation: Support the sales team by developing high-quality, tailored proposals for prospects, incorporating strong messaging, branding, and value propositions, • Content Management: Maintain and update a library of proposal content and templates to streamline future development, • RFP (Request for Proposal) Process Management:, • RFP Intake and Analysis: Lead the review and detailed analysis of incoming RFPs to assess requirements, evaluation criteria, submission instructions, and potential red flags. Attend RFP information sessions, bidder conferences, and Q&A forums as necessary, gathering critical insights and clarifications to inform the proposal strategy, • Project Management: Develop a detailed project plan with clearly defined tasks, deadlines, and responsibilities. Assign action items across internal stakeholders (Sales, Legal, Finance, Operations, Product, etc.) to ensure a cohesive and comprehensive response, • Final Assembly and Submission: Oversee the compilation, quality review, and on-time submission of RFP responses, ensuring that all requirements are met and that the submission presents a unified, polished final product, • Sales Enablement & Internal Marketing:, • Sales Collateral Management: Own and maintain internal sales content libraries (slides, sell sheets, case studies). Be the point person for locating, updating, and improving materials, • Deck Development Support: Partner with Sales to create compelling, story-driven pitch decks and meeting materials, • Collateral Creation: Draft or manage the production of new sales collateral in coordination with design, marketing, and subject matter experts., • Internal Communications: Lead or assist in writing and publishing regular internal updates such as company newsletters, go-to-market announcements, and team wins, • Playbook Development: Create and maintain Sales and Delivery playbooks to document repeatable processes, best practices, and key messaging, • Confluence Management: Build and update internal knowledge bases and content hubs on Confluence or other collaboration tools, • Experienced Professional: 5–10 years of experience in proposal writing, RFP management, marketing or sales operations, or related roles within consulting, technical services, or B2B environments., • Skilled Storyteller: You know how to craft compelling narratives that resonate with various audiences and align with strategic goals., • Creative & Resourceful: Able to identify gaps in existing resources and collaborate to fill them., • Driven & Self-Motivated:You bring a strong internal drive to succeed and consistently demonstrate discretionary effort—going the extra mile to deliver high-quality work even when it’s not explicitly required., • Proven experience coordinating RFP responses and working cross-functionally with technical and non-technical teams, • Strong Communicator: Exceptional writing, editing, and interpersonal skills., • Detail-Oriented: Meticulous in reviewing content, formatting, and deadlines., • Strong project management and organizational abilities; comfortable managing complex timelines and multiple stakeholders., • Efficient & Organized: Capable of managing multiple projects with clarity and accountability.

About Burro Burro is the leading robotics company in the world by number of robots working outdoors in the field with real customers. Our mission is to free people from tedious work and solve the critical labor shortages faced by farmers and others that work outdoors. To accomplish our mission, we need a world-class, diverse team where everyone feels comfortable sharing their ideas. With this in mind, we strive to create a work environment where every employee can be themselves and express their perspective – this enables us to deliver the most creative and innovative solutions to problems our customers face. Headquartered in Philadelphia with an office in central California, and backed by top Agtech and autonomy investors, including S2G, Catalyst, Translink, Cibus, FPrime, Toyota Ventures, FFVC, Xplorer, and Radicle, Burro was created to solve the labor shortages facing farmers using robotics. Burros can be described as Disney's Wall-E for agriculture and work outdoors, in a 1.0 format. They function, today, as computer vision based autonomous ground vehicles for carrying, towing, and scouting, and are designed to lay the base for the fully autonomous future of work outdoors. We have a growing triple digit fleet deployed in paid commercial use within vineyards, nurseries, berries, and beyond, and demand for our product is accelerating, so we are growing our team. Reporting to the Manager of Customer Success, the Customer Success Account Manager (CSM) is a project manager, managing deliverables and aligning internal and external resources to achieve objectives. The CSM is also a customer coach and advocate, responsible for leading implementation of the new technology, introducing a new way of working, as well as the long-term growth and utilization of Burros among assigned accounts. The CSM will work daily solving customer challenges, and advising customers on Burro’s use at their site to ensure deployed Burros are maximizing their peak potential. * Be a product expert, have a deep understanding of Burro’s capabilities and uses * Ensure customers have a world-class experience from project kickoff to pre-deployment and deployment, to ongoing support, to re-order, and renewal of recurring services * Be on-site regularly with the customer, and effectively advocate internally for improvements, fixes, and new product features to ensure customer satisfaction * Maintain timelines, milestones, and open action items in project schedules * Coordinate internal and external meetings to align with customer needs and commitments * Meet KPIs and metrics related to customer success, including customer satisfaction, revenue, and retention * Drive the escalation of technical issues to robot support and engineering teams * Develop strong relationships with key stakeholders at customer sites * Proactively identify opportunities to add value to our customers. * B.S. in Engineering, Business or other technology related field. * 5+ years relevant experience in a Customer Success role, work in emerging technologies or agriculture, startup experience and fleet operations a plus. * Customer centric, data driven. * Exceptional customer service and communication skills; ability to excel at time-sensitive tasks. * Ability to advocate, own an outcome, prioritize issues, and influence others to bring issues to closure. * Self-starter able to take initiative and work independently. * Onsite travel required up to 80% or as needed. * Overnight travel required 20% or as needed. * Proficient in Spanish strongly preferred. * Familiar with Agriculture industry / Nursery industry * Project Management Professional (PMP) certification * Familiarity with electrical and mechanical repairs processes and tools (splicing, soldering, motor/gearbox diagnostics and repair, etc.) * Familiarity with autonomous mobility technology, such as computer vision and other sensors, RTK GPS, electrical systems (including charging and batteries), mechanical systems * Competitive salary and benefits package (medical/dental/vision) * 401K Plan * Early-stage equity * Unlimited PTO * Paid parental leave $104,000 - $130,000 a yearCompensation range reflects OTE.RECRUITERS: We are not accepting agency resumes for this position. Please do not forward or submit resumes through our website or to any of our employees directly. Burro is not responsible for any fees related to unsolicited resumes from recruitment agencies.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

The Senior Product Manager - Equine Technology Platform (Equinet) is responsible for leading the strategy, development, and execution of Equinet’s platform for the United States market. This role ensures the product aligns with real-world equine industry workflows and meets the needs of horse owners and equine professionals. The Senior Product Manager works cross-functionally with engineering, design, and business teams to define product priorities, manage the product roadmap, and drive user adoption and engagement. This position plays a key role in ensuring the platform delivers value to users and supports Equinet’s long-term growth. Essential Duties and Responsibilities • Define and manage the product strategy and roadmap for the U.S. market, • Gather and analyze feedback from horse owners, breeders, veterinarians, farriers, and stable managers to inform product decisions, • Translate user needs into clear product requirements and development priorities, • Collaborate with engineering and design teams to deliver product features and improvements, • Ensure a consistent and user-friendly experience across mobile and web platforms, • Monitor product performance using key metrics such as user engagement, adoption, and retention, • Support product testing, validation, and feature rollout with pilot users and industry partners, • Coordinate with internal teams to ensure product development aligns with business goals and market needs, • Maintain a clear and organized product backlog and prioritize development efforts, • Contribute to the long-term vision and scalability of the Equinet platform Qualifications • Bachelor’s degree in Business, Technology, or a related field preferred, • 5–10 years of experience in Product Management or Product Ownership, • Entrepreneurial / startup mindset, • Experience developing or scaling SaaS, platform, or technology products, • Demonstrated ability to work with cross-functional teams including engineering, design, and operations, • Strong understanding of product lifecycle management and roadmap planning, • Experience using data and user feedback to guide product decisions, • Ability to manage multiple priorities in a fast-paced or startup environment Preferred Qualifications • Experience in the equine industry, agriculture/AgTech, veterinary services, sports technology, or insurance, • Experience working with platform or ecosystem-based products, • Familiarity with managing products used by multiple user groups or industry stakeholders Key Competencies • Strategic thinking and product vision, • User-focused problem solving, • Strong communication and collaboration skills, • Data-driven decision making, • Ability to operate effectively in a fast-changing environment

Job Locations US-GA-Atlanta | US-RI-Providence | US-MA-Boston | US-OH-Columbus | US-OH-Cleveland | US-NY-Albany | US-NY-New York Tracking Code 2026-12342 Next 150 Construction, a fully owned subsidiary of Gilbane Building Company is seeking a Sr. Purchasing Manager to be responsible for all purchasing activities in a Business Unit (BU) or multiple small BU's. Who are we? As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more! We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Who are you? You are a coach/leader who leads with an inclusive and empathetic mindset. You provide feedback and guidance to help others excel in their current or future roles. You determine priorities, delegate work, and effectively communicate progress. You establish measures to assess the impact, quality, and timeliness of results while praising successes and sharing lessons learned. You build high performing teams by attracting, engaging, developing, and retaining talented individuals through motivation and discipline to maximize impact on the organization and the individual. You leverage business insights by understanding industry trends, local market/economic conditions, and Gilbane's business model to make critical decisions and create competitive advantage. You deploy a strategic mindset when considering solutions to long-term opportunities and risks that may develop in the future. Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship. What's in it for you? Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader. - Provides oversight to all BU Purchasing activities • Identifies and tracks deviations on the Baseline SOP, if applicable, within the BU, • Develops a departmental budget, manages the budget, and assigns projects to it, • Assists with resource and workload allocation and management, • Coordinates with operations for the purchasing requirements and trade contract flow downs from the prime agreement, • Acts as the signing authority on all contracts, waivers, recommendations to award, and other documentation, • Manages multiple purchasing teams and their projects, • Produces Trade Partner risk mitigation strategy and execution by coordinating with the operations teams, the risk management team, and the leadership team, • Coordinates and collaborates with the Support Operations and Preconstruction departments to incorporate their deliverables into the purchasing process, • Maintains Trade Contractor relationship management across a BU or multiple BUs Elevates and collaborates with the specific BU leader when issues arise, • Represents Gilbane Purchasing at BU industry events and within the Diverse Owned Small Business (DOSB) vendor community, • Ensures all training is provided to gain a thorough understanding of all company policies and procedures, • Develops long term strategic planning and contingency plans while taking global issues into account, • Responsible for the career development and coaching of team members, • Fosters a positive and inclusive work environment to motivate and engage team members, • Interprets and translates the organizational strategy, ensuring team understanding of their role in accomplishing strategic goals EXPERIENCE/EDUCATION, • Bachelor's degree in Engineering, Construction Management, or similar technical field, • 12+ years of experience managing/purchasing/procuring work of construction Trade Contractors, • Ability to lead multiple teams while encouraging them to work together towards a common goal by utilizing strengths of various team members, • Knowledge of the differences in design responsibility and how it flows down to Trade Contracts, • Knowledgeable in the different types of owner contracts and how they function, • Knowledge of risk management including Gilbane P&P bonds and Builders Risk, • Knowledge of the DOSB market, capacity, and strategy, • Ability to leverage material and equipment status tracking to guide teams to early and/or direct procurement, • Ability to utilize cashflow and workforce projections during the bid process to determine the qualification of a bid, • Ability to prepare teams for Project Health Assessments (PHAs) and guiding team through PHAs, • Knowledge of how to satisfy the needs of any of our clients, • Ability to solicit and apply lessons learned Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. Submit your resume and create a profile for general considerations. Do you know anyone in your network who might be interested in joining the Next 150 Team? Click here to refer them ConnectWithNext150

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. The Sales Strategy & Operations (SS&O) team partners with advertising sales leaders to drive business performance through strategy, analytics, and operational rigor. We combine structured problem-solving, deep business insight, and scalable execution to help the sales organization make better decisions, operate more effectively, and accelerate revenue growth. As a Sr. Sales Strategy & Operations Manager, you will serve as a senior strategic partner to sales leadership, helping shape business priorities through rigorous analysis, clear recommendations, and strong operating discipline. You will lead high-impact work across sales strategy, business performance, planning, and operational execution - monitoring key metrics, identifying risks and opportunities, and driving accountability against the company's monetization goals. This role is ideal for someone who is highly analytical, thrives in ambiguity, and can move fluidly between long-term strategy and day-to-day business execution. What you'll do: • Partner with senior sales leaders to frame strategic questions, evaluate business performance, and inform decisions on key monetization priorities., • Translate complex business drivers, trends, and operating metrics into clear, actionable insights and recommendations for executive audiences., • Own and improve core business cadences, including recurring performance reporting, business reviews, quarterly recaps, and metric tracking that drive accountability across the sales organization., • Proactively identify revenue risks and growth opportunities, and help leadership prioritize actions to unlock step-change growth., • Support annual planning, quarterly priority-setting, and broader sales strategy development through data-driven analysis and structured recommendations., • Drive strategic growth and sales productivity initiatives, including KPI development, performance measurement, resource allocation, and coverage-related analyses., • Partner cross-functionally with teams including Sales Finance, BizOps, Product, Analytics, and other sales operations stakeholders to align priorities and execute against business goals., • Redesign, simplify, and scale processes, reporting, and systems to improve decision-making, operational efficiency, and organizational effectiveness., • Operate as a senior individual contributor who can independently lead ambiguous, high-impact workstreams while influencing stakeholders across functions and levels., • Contribute to team effectiveness by sharing best practices, raising the analytical bar, and informally mentoring others on the SS&O team., • Use AI-enabled tools to accelerate analysis, synthesize business trends, and surface insights that inform sales strategy and operational decision-making., • Apply AI to improve core business cadences and workflows, including reporting, performance reviews, planning materials, and executive-ready synthesis., • Partner with cross-functional teams to identify opportunities to embed AI into sales strategy and operations processes in ways that improve productivity, scalability, and decision quality., • Experiment with emerging AI tools and approaches to streamline repetitive work, enhance problem-solving, and raise the impact of the SS&O team. What we're looking for: • 10+ years of experience in strategy, operations, analytics, consulting, investment banking, corporate strategy, or related roles in highly analytical environments., • Strong track record of independently solving ambiguous business problems, identifying the highest-value questions, and connecting analysis to concrete business action., • Exceptional analytical skills and experience working with large, complex datasets; strong proficiency in SQL and Tableau or similar BI tools., • Demonstrated ability to synthesize data into clear narratives and executive-ready recommendations for senior stakeholders., • Experience driving cross-functional alignment and influencing outcomes without direct authority., • Proven ability to build and improve operating mechanisms, business cadences, reporting, and scalable processes in fast-paced environments., • Strong business judgment, structured thinking, and attention to detail, with the ability to balance strategic perspective and executional rigor., • Experience using AI tools to support analytical problem-solving, business insight generation, workflow automation, or executive communication., • Strong judgment in applying AI to business contexts, including the ability to validate outputs, protect confidentiality, and use AI responsibly., • Curiosity about emerging AI capabilities and a willingness to incorporate them into strategy and operations workflows to improve speed and effectiveness., • Experience in sales strategy, go-to-market, or revenue operations is strongly preferred., • Understanding of digital advertising, ad products, and sales organizations is strongly preferred., • Familiarity with sales systems and tooling is a plus. Relocation Statement: • This position is not eligible for relocation assistance. Visit our ___ page to learn more about our working model. In-Office Requirement Statement • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection., • This role will need to be in the office for in-person collaboration 1-2 times/month and therefore needs to be in a commutable distance from the SF or NY office. #LI-HYBRID #LI-SH2 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$155,644—$272,377 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

GENERAL SUMMARY OF DUTIES: Assists with and learns about the efficient operation of the assigned community or communities under the direction of their Community Director(s). On a daily basis, the Intern is flexible and may perform the tasks associated with the operation of the community including leasing, resident services, maintenance and actions to ensure compliance with all applicable laws and company policies. The program is designed to provide the college student a positive learning and/or practical work experience providing them the opportunity to grow and sharpen their practical work skills, and contribute toward the successful achievement of the Company. This is an hourly position based in numerous locations located throughout the United States. SUPERVISION RECEIVED: Reports directly to one or more Community Directors, Senior Community Directors, or General Manager SUPERVISION EXERCISED: N/A TIME COMMITMENT: Part-time or Full-time (approximately 29 hours per week minimum not to exceed 40 hours in a given work week) for three months, typically starting in June. The start and end dates and hourly commitment of the internship are flexible and can be adjusted based on managements needs. ESSENTIAL FUNCTIONS: • Renew and lease apartments using effective selling techniques to close each sale and obtain the required deposit(s)., • Meet with and show the prospects the community and all of the amenities., • Complete administrative tasks associated with community operations, including accounting and financial reporting, processing invoices, making bank deposits, reconciling resident accounts, and performing other clerical tasks assigned., • Responsible to complete customer applications, to ensure all background checks, deposits, and lease paperwork is completed in accordance with all legal requirements and company policy to guarantee a timely move-in., • Notify the new resident upon approval of the application, prepare resident move-in or renewal paperwork, ensure the new resident signs all necessary paperwork (leases, addenda, notices, etc.), and pays applicable deposits. Prepare new residents file according to company requirements for the Community Director's approval., • Enter data into the community database., • Explain the "Move-In Inventory" form to new residents and ensure that the form is returned., • Answer prospect, resident, and customer inquiries which may include questions about the community, the company, lease details, and amenities and takes prompt action to solve/address issues and/or enter resident service requests into the system if needed., • Assist in gathering and compiling current market and economic information, and prepare competitive market analyses and trends if requested., • Answer the telephone and receive and greet visitors to the community in the absence of a Concierge., • Provide superior customer service to internal and external customers., • Enter, update, and maintain the guest card data base., • Produce timely and accurate administrative, accounting, and other reports., • Conduct routine site inspections to ensure that the physical aspects of the community meet established standards regarding the grounds, market tour trail, curb appeal, risk management/safety requirements, cleanliness, and general appearance and implements corrective measures as necessary., • Assist residents who call or come to the office to make a service request by entering that service request into the system for them., • Assist in sponsoring functions and programs that promote resident satisfaction. TAbility to define problems, collect data, establish facts, and draw valid conclusions. Ability to apply concepts of basic algebra, geometry, and statistics. Ability to exercise initiative, problem solving and decision making skills. The individual must be energetic, enthusiastic, detail-oriented, and have the ability to multi-task. Ability to learn the principles and methods for showing, and promoting property and knowledge of demographics surrounding assigned community. Ability to effectively present information to prospective or current residents. Ability to respond to common inquiries or complaints. Ability to quickly develop strong internal working relationships. Ability to travel, when applicable. Must be a self-starter and have strong organizational and analytical skills, effective oral and written communication skills. Ability to professionally work well with others and to maintain positive relationships with co-workers, Company managers, clients, and customers both internal and external. Proficiency with Microsoft Office, Word, Excel, and Power Point and an ability to learn and utilize other software products needed. Ability to perform numerous administrative duties and to create, compose, and edit written materials. Knowledge of basic office practices and procedures. TYPICAL PHYSICAL DEMANDS: Some bending, stooping and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function. TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Regular exposure to outside elements, weather, and unpleasant odors. Flexible schedules with occasional evening and regular weekend work. EDUCATION AND EXPERIENCE: In order to apply, applicants must be: • Currently enrolled college students with an interest in Real Estate and/or general business., • U.S. citizens or legal permanent resident., • Able to demonstrate leadership abilities and excellent oral and written communication skills. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic. Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all. As we continue to grow as one QuidelOrtho we are seeking a Director of Global Supply Network Excellence. The Quality & Compliance Director is a global people leader within QuidelOrtho' s Global Quality & Compliance (GQ&C) organization. This leader is responsible for developing and leading a team of Quality professionals to ensure the design, implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth. This role provides strategic direction and operational oversight across QuidelOrtho' s overall supply network providing leadership for supplier quality and supply chain quality -ensuring alignment with global regulatory requirements (ISO 13485, FDA 21 CFR 820, IVDR, and other applicable standards). The role partners cross-functionally to embed Quality and Compliance principles throughout the product lifecycle, driving harmonization, inspection readiness, and continuous improvement. The role leads the strategy for quality support of end-to-end supply chain. Encompassing distribution, marketing companies and supplier management. The responsibilities span all quality elements associated with the supplier management process including initial partner selection, creation and maintenance of quality agreements, monitoring of overall partner organization quality performance, supplier audit, change management and non-conformance / CAPA oversight. This position includes the oversight of the purchasing control processes. This role also demands identification and execution of continuous improvements to QuidelOrtho' s Supplier Quality Management processes at the global level to meet the current and future needs of the QuidelOrtho business. These improvements will ensure continued compliance with quality system regulations while driving overall efficiencies and improvements in QuidelOrtho' s Supplier Quality Management Processes. These initiatives will demand close collaboration with key stakeholders and business partners across the organization including but not limited to Global Procurement, Global Supply Chain, Operations, R&D, Site Quality, Design Quality, Global Compliance and Regulatory. This leader is also accountable for developing talent, strengthening scientific and compliance capabilities, and fostering a culture of engagement, collaboration, and performance. By integrating technical expertise, data-driven insights, and agile leadership behaviors, the Quality & Compliance Manager/Senior Manager ensures that Quality systems and teams deliver sustainable business and compliance outcomes. This position will be onsite in Rochester, NY or San Diego, CA. * Lead, develop, and inspire a team of Quality professionals to achieve organizational and individual performance objectives. * Establish clear priorities, assign responsibilities, and ensure effective resource allocation to meet business and compliance needs. * Provide technical, regulatory, and operational leadership to ensure Quality systems comply with ISO 13485, FDA 21 CFR 820, IVDR, and other applicable requirements. * Management Responsibility as required by ISO13485/9001 and ensuring specific economic operator roles are fulfilled - for example, importer / distributor / Authorized Representative responsibilities * Drive harmonization and standardization of Quality processes, procedures, and tools across sites and functions to strengthen compliance and efficiency. * Partner with Manufacturing, R&D, Regulatory Affairs, Supply Chain, and other stakeholders to integrate Quality and Compliance principles throughout the product lifecycle. * Promote a culture of continuous improvement by identifying opportunities for simplification, process excellence, and digital enablement within the Quality Management System (QMS). * Ensure the team maintains a state of inspection readiness and supports successful engagement with regulatory agencies, notified bodies, and internal audits. * Monitor Quality performance using metrics and data analytics to identify risks, drive root cause analysis, and implement sustainable improvements. * Coach and mentor emerging Quality leaders and technical experts to build organizational capability and ensure robust succession planning. * Communicate Quality and Compliance strategy, progress, and risk mitigation plans to senior leadership and cross-functional stakeholders. * Manage departmental budget and resources effectively, identifying opportunities to drive cost efficiencies while maintaining compliance and quality standards. * Model QuidelOrtho' s leadership principles by demonstrating collaboration, accountability, inclusion, and service mindset in all interactions. * Person Responsible for Regulatory Compliance (PRRC per EU IVDR (2017/746) on behalf of the wholly-owned legal manufacturers of QuidelOrtho Corporation as defined in the Delegation of Authority (DMS-POL80064) * Article 15(3)(a): Responsible for ensuring that the conformity of the devices is appropriately checked, in accordance with the quality management system under which the devices are manufactured, before a device is released. * Execution of Importer and distributor responsibilities, specially making sure that the devices placed on the market bear the CE marking, are accompanied by the required information and labelled in accordance with the Regulation, and storage and transport conditions are in line with specifications. * Perform other work-related duties as assigned. Required: * Bachelor's degree in Life Sciences, Engineering, or a related technical discipline required.12+ years' experience in Medical Device quality system management * Strong understanding of Quality System regulations and standards, including ISO 13485, FDA 21 CFR 820, and IVDR * Experience/knowledge of Supplier Quality Management Processes, auditing, Change Management, Root Cause Analyses, Corrective/Preventive Actions * Experience/knowledge with distribution processes, logistics and supply chain operations * Proven ability to lead and develop high-performing teams and build future technical and people leaders. * Demonstrated success driving Quality and Compliance initiatives that align with business strategy and regulatory expectations. * Excellent collaboration, influence, and communication skills across functional and organizational boundaries. * Strong analytical and problem-solving skills, with experience using data to drive decision-making and improvement. * Experience leading in a matrixed, global organization and managing competing priorities effectively. * Commitment to scientific integrity, compliance excellence, and continuous improvement Preferred: * Desirable certifications include ASQ -CQA, ASQ-CQE, ASQ-SWQE, ASQ-CQM, * Advanced degree (MS, PhD, MBA, or equivalent) in a relevant discipline. * Experience implementing or optimizing global Quality Management Systems (QMS) and digital tools. * Lean Six Sigma, PMP, or similar certification demonstrating process improvement expertise. Internal: Operations, Supply Chain, R&D, Commercial, Regulatory Affairs, and other Quality & Compliance teams globally and regionally External: Suppliers/External Manufacturers: In line with established Quality Agreements ensure partnership with External Partner sites to monitor and improve quality performance The work environment characteristics are representative of a manufacturing, laboratory, or warehouse environment. At QuidelOrtho, our culture is shaped by four core behaviors that guide how we collaborate, make decisions, and support each other and those we serve. The ideal candidate will exhibit these behaviors, as we believe they're essential to how we thrive as a team and achieve meaningful impact: * Thrive Together - Collaborate intentionally, grow as a team * Make It Happen - Focus on priorities, embrace continuous improvement * Commit to Service - Cultivate a service mindset * Embrace Inclusion - Be open and authentic, welcome diverse perspectives Salary range for this position takes into account a wide range of factors including: education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. Salary range for this position is $155,000 to $249,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate. QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at ___. #LI-SP1

At Henderson, we're about more than just buildings We're about the people, experiences, and longevity of a building. We're a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life - and keeping them in shape long after the doors open. As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities. It's What We Do We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue. It's How We're Different We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: ___ Henderson Engineers is looking to hire a Senior Mechanical Engineering Manager to join their Community Sector. A Senior Engineering Manager is a senior technical leader with broad responsibilities related to the health, growth and performance of engineers within a sector. They are responsible for leading a team of engineers, driving technical excellence and operational efficiency through discipline-specific operational oversight, people development and strategic resource management to ensure the organization consistently delivers high-quality work while supporting the professional growth of its technical staff. They maintain a strong technical presence while guiding staff to execute the technical vision and strategy of the sector. Required Qualifications: • Bachelor's degree in relevant field of engineering (e.g., mechanical, electrical, fire protection, or architectural) preferred. High School Diploma or General Education Degree (GED) required., • Minimum 15 years of relevant progressive experience required., • Minimum of 3 years in a leadership or management role required., • Expert knowledge and proficiency in engineering design, A&E industry, codes, design guides and standards relating to a broad range of practices, projects and/or program types required., • Proficient knowledge and understanding of earned value, contracts and construction processes and methods required., • Working knowledge of current and industry specific tools and software required, including BIM modeling, markup and annotation, workflow and task management applications., • High emotional intelligence and ability to lead with empathy and clarity, navigate performance conversations constructively and support team members through challenge and change., • High technical aptitude with ability to learn, understand, and utilize various systems and processes. Experience and comfortability with training others on systems and processes., • Proven track record of developing high-performing teams, aligning them with organizational goals, and fostering cross-discipline collaboration., • Proven track record of serving as a connector between teams, leadership and business functions, translating vision into action and culture into practice., • Experience in championing the growth of others through mentorship, coaching and cultivating a pipeline of future leaders., • Effective verbal and written communication skills with the ability to communicate with designers at all levels in a clear and concise manner., • Effective critical thinking and problem-solving skills., • Team oriented and willingness and ability to function in a highly collaborative environment, in group projects and leading less experienced designers. Ability to work independently as needed., • Adapts to changing work environments, priorities and organizational needs., • Ability to prioritize, execute and/or direct multiple tasks in a dynamic environment., • Ability to give and receive constructive feedback and adjust to coaching., • Must be a self-starter, proactive and willing to teach, manage and/or help others as needed., • Must be trustworthy and capable of handling sensitive information. Preferred Qualifications: • Professional Engineering (PE) license preferred., • Additional certifications aligning with the relevant technical field (e.g., BEMP, CPD, CDP, NICET, RCDD, etc.), • preferred., • Sustainability certifications (e.g., CDP, LEED, WELL, etc.) preferred., • Performance as an Engineer of Record (EOR) preferred. Essential Job Functions & Responsibilities: Team Leadership & Development: • Leads the coaching culture across a team of technical staff through goal setting and alignment with organizational goals, measuring progress and ensuring succession planning, leadership development and technical mentorship are scalable within the sector., • Builds strong leadership teams and supports engagement across multiple levels within a sector., • Oversees performance management processes for their staff, sets expectations for Engineering Managers, monitors sector-wide performance trends and adjusts plans with business workload., • Proactively collaborates with sector leadership on business planning, team capacity, forecasted needs and cross-sector alignment to ensure an effective staffing strategy., • Cultivates psychological safety and inclusion and leads through trust and high-impact relationships., • Ensures discipline-specific communication reaches the sector and translates strategy into clear expectations for Engineering Managers and their teams., • Acts as a career coach, providing performance feedback and guidance on skills progression and career development, particularly for engineers advancing to more senior roles., • Practices effective employee relations and personnel management for the discipline., • Manages the application of quality strategies for the discipline and ensures quality standards are met., • Manages the application of quality assurance tools, processes, databases, priorities and industry best practices for the discipline., • Drives the application of quality initiatives to enhance engineering processes, optimize production and improve how we work., • Champions a culture of continuous improvement, implementing best practices and adopting developing technologies to drive operational excellence., • Works with sector leadership on resource allocation and assigning appropriate staff to project scopes as needed., • Proactively monitors and tracks earned value generation for the discipline through engagement with design staff, project managers and design leads on projects. Recommends tools and efficiencies for accurate data monitoring and reporting., • Ensures that the feedback loop on engineering initiatives, project staffing, and KPIs are functioning smoothly., • Serves as a consultant on interviews for technical production staff within the sector., • Works closely with engineering leadership to ensure the team adheres to technical processes and standards. Supports technical problem solving where necessary. (where applicable): • Consistently performs to a higher standard of industry-wide expectations associated with carrying a PE license and being enabled as an Engineer of Record (EOR), including making reasonable engineering decisions and delivering the highest quality of work and accountability to projects. We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy. Culture • Flexible Work Hours (Because we all need to balance work and life.), • Casual Dress Code (Be yourself, please.), • Paid Volunteer Time (We literally pay you to volunteer.), • Paid Parental Leave (Because we know both parents deserve to be there for a new child.), • Health and Wellness Initiatives (Get Fit and Stay Fit.), • Receptive and Forward-Thinking Leadership (Our doors are always open.), • Clear Career Path Options (We want you to excel.) Benefits • Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.), • Employee Stock Ownership Plan (Yes, our employees are the owners.), • Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.), • Performance Bonuses (When you do well, we reward you for your work.), • Comprehensive and Extensive Insurance (We've got you covered.), • Paid Term Life and Disability (We've got your family covered, too.), • Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.), • Paid Time Off and Sick Time off (Take a break. You deserve it!), • Financial Wellness & Coaching Program (Financial security makes you a happier team member.) More information can be found here - ___. Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program. Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment. All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment. To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails. NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT Henderson representatives conduct all email communications exclusively through a company email address that ends with @. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website's careers page.

Summary of Job Support eligibility and benefits configuration and deployment, including collaboration with pharmacy benefits manager (PBM) and Cognizant, formulary teams, for configuration. Responsible for Quality Assurance and Testing for operations and implementations. Coordinate and manage the pharmacy plan/ benefit design implementation process in partnership with PBM to ensure the accuracy and timeliness of members' pharmacy benefit administration for superior member experience. Responsibilities • Maintain in-depth understanding of and ability to create and maintain plan/benefit design rules and limitations to include: Adjudication rules, Clinical rules, Payment rules, and Plan/group management., • Partner with Sales and Product teams, assist in developing pharmacy benefit plan designs, meeting client requests, Health Plan strategic/ business parameters and all regulatory and other oversight agencies' requirements., • Responsible for creating and maintaining plan/benefit design documentation to support internal and external requirements, • Lead communication and coordination between Health Plan and PBM for receipt of required information for claims adjudication system set up, reporting and claim adjudication process., • Assess all requests for new/ changes to plan benefit information to ensure compatibility with PBM claim adjudication logic., • Submit accurate and complete requests to the PBM for new and changing benefit plan designs., • Test pharmacy benefit plan designs for accuracy and alignment with business requirements., • Serve as liaison to PBM to troubleshoot and resolve benefit-related questions/ issues, researching plan/benefit design options and requirements., • Participate in PBM implementation meetings as required., • Review and approve PBM benefit set up requirements., • Perform claim testing to ensure accurate claim adjudication., • Work with the pharmacy clinical team to implement formulary updates in the claim adjudication system., • Participate in the research and resolution of claims adjudication-related discrepancies, errors, and problems., • Acts as a resource to operational areas in support of the pharmacy claims adjudication process and responding to issues related to plan/ benefit design., • Conduct quarterly audits of pharmacy benefit configurations to ensure alignment with plan design, regulatory requirements, and accurate claim adjudication across all lines of business., • Recommend streamlined work processes and systems that impact plan/ benefit design to create efficiency and quality outcomes., • Maintain acceptable and appropriate quality levels and production SLA response time., • Bachelor's degree., • Pharmacy Technician Certification (Required), • Additional years of related experience may be considered in lieu of degree (Required), • Ability to perform in office environment with extended periods of sitting, using telephone, and viewing computer screens (Required), • Ability to prioritize tasks daily and trouble shoot urgent customer issues to successful completion (Required), • Advanced knowledge of MS Office - Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc. (Required), • Exceptional problem solving, analytical, interpersonal and communication skills to resolve issues within Operations (Required), • Professionally skilled in verbal and written communication (Required), • Meticulous organization skills, with the ability to multi-task, and ability to make sound decisions in a timely and independent manner (Required) Additional Information, • Requisition ID: 1000003022, • Hiring Range: $56,160-$99,360

Thank you for considering Progyny! Progyny is seeking a Member Services intern to act as a project manager who will support the contact center transformation by managing timelines, coordinating cross-functional team meetings, and ensuring deadlines are met for key initiatives. This role will help streamline operations, track progress, and drive efficiency while allowing me to focus on strategic oversight. Progyny's internship program offers undergraduate and graduate students the chance to gain valuable corporate work experience while contributing to meaningful projects that benefit the company. The internship program runs year-round based on the needs of each department, with a dedicated summer program beginning June 2nd 2026. Summer interns will be required to present to senior leadership on project(s) that they have completed during their time with Progyny. The internship program will align the intern to a specific business leader to execute on a specific project plan. This is a paid internship with a hybrid schedule, requiring interns to work in the office on Tuesdays, Wednesdays, and Thursdays. Remote positions may also be available. What you'll do... * Project Coordination - Assist in managing project timelines, deliverables, and dependencies to ensure the smooth execution of transformation initiatives. * Stakeholder Collaboration - Facilitate communication between internal teams, vendors, and key stakeholders to align expectations and drive progress. * Process Documentation - Develop and maintain process maps, SOPs, PowerPoint Presentations and project reports to track improvements and standardize workflows. * Performance Analytics - Gather and analyze key performance metrics to assess the impact of transformation efforts and identify areas for improvement. * For each project assigned you will have a project plan, and all the appropriate documentation completed. * For each project the meeting and updates are completed timely * By the end of the summer, you should be able to run a good portion of a project on your own. About you... * Must be enrolled in an undergraduate or graduate program- graduate program preferred * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables. * Organized and methodical with strong attention to detail. * Comfortable collaborating with and presenting to executives. * Demonstrated ability to be adaptive and inquisitive; natural problem solver. * Prefers to work independently with clear initial guidance/requests leveraging cross functional resources and teams. * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Teladoc Health Inc. seeks Manager, DevOps Engineering (Multiple Openings) at its facility located at 155 E 44th Street, 17th Floor, New York, NY 10017. JOB DESCRIPTION: Work with engineering development leadership to build shared cloud infrastructure and application services that meet the requirements and needs of the commercial platform and application teams. Ensure services are designed with 24/7 availability and operational maturity. Lead, manage and inspire a team of DevOps engineers. Build and maintain a highly effective release management system. Assign and monitor the work of technical personnel, ensuring that application infrastructure development and deployment is done in the best possible way, and implement quality control and review systems throughout the development and deployment processes. Conduct periodic reviews with key stakeholders. Identify, evaluate, and execute preventive measures to minimize/avoid impact to the customer's experience. Analyze and review application performance against the Technical Operations SLA. Work with cross-functional business teams to understand requirements and other performance SLAs. Collaborate with Product and Customer Support teams to plan and deploy product releases. Implement proactive monitoring, alerting, trend analysis and self-healing systems. Initiate and drive service improvement plans, collaborating with our SRE and NOC teams. Manage analysis and approval of new code through security and performance gates that the position will design and develop for feature-complete software. Be an advocate for security and performance standards in the organization. Manage operational aspect of production and development servers including developing, training in, and validating compliance with procedures and checklists related to disk space usage, monitoring solutions, deployment, conventions, access to the production and development sources, source control access and usage, performance monitoring, code modifications validation, scheduling, and more. Responsible for the team's adherence to ITIL and other audited regulatory compliance (HiTrust, FedRAMP) programs. Update management in case of critical incidents and act as a point of contact for other related communications. Work within IT and Technical Operations, business stakeholders and with vendors, to successfully identify, prioritize, and resolve issues and provide subject matter expertise for enhancements, developments, operational improvements to the website applications that Teladoc Health relies on. Ensure system technical specifications, process, procedures, runbooks, SOPs, and infrastructure requirements definitions based on conceptual design are maintained and high-quality for all technical and non-technical deliverables to a wider organizational audience and for T3-4 level support of production workloads. Ensure the development of our SaaS public and private cloud infrastructure is conducted in cost conscious ways, using "infrastructure as code" and automated environment provisioning tools and techniques. Participate in the full software and infrastructure development life cycle process including requirements analysis and design implementation. Consult with the Product Management team to prototype, refine, test, and ship products to meet business needs. Consult and participate in implementation of new customer features, products, and utilities. Identify and evaluate new technologies for implementation. Analyze user needs to determine technical requirements. Collaborate with the Operational, Development and Architectural teams to ensure operational maturity requirements (reliability, availability, scalability, observability, performance, capacity etc.) are met, and recommend operational improvements to them. Ensure internally developed and externally acquired custom off the shelf solutions are appropriately instrumented and monitored via the Teladoc monitoring standards. Perform managerial work to accomplish tasks and projects within defined timelines and in a professional manner in alignment with active standards. 100% Telecommuting. The role supervises 9 individuals. REQUIREMENTS: This position requires a bachelor's degree, or foreign equivalent in Computer Engineering, Electrical Engineering or a related field. Plus 8 years of experience as a Technology Lead, Azure Infrastructure Consultant, Microsoft Build Master, Lead Engineer, or other occupation involving Software within the Service (SaaS) industry. Additionally, the applicant must have professional experience with: (1) Version management and ticketing systems such as Git and Jira; (2) Deploying, operating and troubleshooting web application software on Unix/Linux systems; (3) Continuous integration, testing and deployment with tools such as Jenkins, Azure DevOps, Bamboo CI, etc.; (4) Working with large scale infrastructure in AWS or Azure public cloud; (5) Designing systems with high availability and disaster recovery; (6) Monitoring, metrics and visualization tools such as New Relic, Sensu, Nagios, etc.; and (7) Unix/Linux system administration and troubleshooting. Alternatively, the employer will accept a Master's degree, or foreign equivalent in Computer Engineering, Electrical Engineering or a related field. Plus 6 years of experience as a Technology Lead, Azure Infrastructure Consultant, Microsoft Build Master, Lead Engineer, or other occupation involving Software within the Service (SaaS) industry. Additionally, the applicant must have professional experience with: (1) Version management and ticketing systems such as Git and Jira; (2) Deploying, operating and troubleshooting web application software on Unix/Linux systems; (3) Continuous integration, testing and deployment with tools such as Jenkins, Azure DevOps, Bamboo CI, etc.; (4) Working with large scale infrastructure in AWS or Azure public cloud; (5) Designing systems with high availability and disaster recovery; (6) Monitoring, metrics and visualization tools such as New Relic, Sensu, Nagios, etc.; and (7) Unix/Linux system administration and troubleshooting. RATE OF PAY: $261,248.00 - $261,248.00 per year Applicants who are interested in this position should apply by emailing resume to ___. Reference Job Code: 9647745_2026 or via ___ and search for Manager, DevOps Engineering. We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details. As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? * Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our ___. * Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. * Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. * Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. * Enjoy an inclusive ___ centered around you and your family, with tailored programs that address your unique needs. * Explore ___ with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on ___. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available ___.

Summary: • Facilitate Operations training programs; evaluate and maintain those programs to ensure they are current and effective., • Responsible for multiple training topics such as: Products; Guidelines, polices & procedures; and Systems utilized by operations staff. Responsibilities: • Facilitate delivery (in-person and virtual) of product, process, and systems courses across all areas as business needs dictate for new hire, upskilling or refreshers; with class sizes varying from individual to large groups (up to 20)., • Deliver content, leverage engagement, use deeper questioning and effective classroom management techniques., • Observe learners and provide constructive feedback., • View topic assessment data and adjust training real-time as necessary., • Support Learning Lab activities, assisting with questions and encouraging learners to find answers themselves., • Leverage class feedback and from manager observations to identify areas for improvement., • Work with stakeholders, SMEs, and others to design and develop training material to ensure accuracy; and to ensure delivery reflects best practices to support the overall current training requirements as well as changes that need to be incorporated., • Lead the design, development, and delivery of targeted training courses for specific business functionalities, • Determine new training opportunities to increase understanding of business processes, • Obtain and interpret feedback of results to determine if training was effective, and to identify opportunities to improve materials, coursework, and assessments, • Perform research to maintain awareness of best practices, and to locate articles, courses, etc., • Maintain mastery level of understanding of all Enterprise products, systems, and policies & procedures required for the operations areas - and seek opportunities for deeper knowledge., • Develop resources to assist training department to strengthen training tools., • Participate in activities that look at new processes, systems, etc. to support corporate initiatives with an eye towards identifying opportunities to improve processes for the enterprise, • Evaluate training's impact and results in the business units and in training; reports findings and make a significant contribution to planning and other core processes, • Perform all other duties as assigned. Qualifications Education, Training, Licenses, Certifications • Bachelor's Degree required; additional years of related experience/specialize training may be considered in lieu of educational requirements Relevant Work Experience, Knowledge, Skills, and Abilities • 3 - 5+ years' relevant, professional work experience required, • Some experience developing e-Learning modules using tools such as Articulate Storyline, Rise, Camtasia, or Captivate required, • Some knowledge of instructional design models such as ADDIE or Agile required, • Proven experience in various types of training: hands-on, virtual, classroom, and large audience settings required, • Proven ability to design, develop, and deliver effective training materials, processes, and sessions required, • Knowledge of adult learning theory required, • Excellent communication skills (verbal, written, presentation, interpersonal/relationship building) required, • Excellent organizational, decision-making, problem identification and resolution, and time management skills required, • Strong knowledge of customer service/contact center day-to-day operations and strong service system knowledge preferred, • Very strong customer service orientation and commitment to quality, responsibility, high work standards, and initiatives required, • Proficiency with MS Office (Word, Excel, Powerpoint, Outlook) required, • Growth oriented, self-motivated, innovative, and flexible required, • Ability to follow instructions, procedures, and assignments accurately within a set time frame and to function under stressful situations, in a calm and rational manner required, • Ability to work effectively with wide range of audiences under training project and ad hoc conditions., • Ability to travel as needed. Additional Information, • Requisition ID: 1000003129, • Hiring Range: $56,160-$99,360

Dir, Epidemiology Pipeline (TA-Oncology) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities JOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. *Looking for SME in Oncology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. *Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. *Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. *Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. *Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. *Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. *Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. *Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. *Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services. Requirements: *SME in Oncology Clinical Trials *Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); *Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; *Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); *Excellent communication, presentation, both written and spoken; *Strong personal communication and team-oriented skills; *Demonstrated leadership and technical skills. We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

About Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As part of the Center for Data Analytics, Innovation, and Rigor team, you will report to Technical Project Manager, you will lead the implementation and validation of evaluation frameworks for assessing both AI systems in clinical and mental health research contexts, and the symptoms of their users. You will own the distillation of clinical definitions into evaluation rubrics, combining applied clinical science with evaluation operations to ensure that rubrics are clinically grounded and operationally scalable. You will work closely with both the clinical and data science teams, ensuring knowledge is effectively operationalized to the satisfaction of both specializations. Supervising a small team of data science and software professionals, you will establish reliability standards, oversee the design of metrics for use in multi-rater evaluation systems, and ensure scientific rigor through quality assurance, versioning, and comprehensive documentation. This is a full-time, exempt position. A hybrid schedule will be required for employees based in the New York Tri-State area or California Bay Area, with a minimum of four (4) days per week in the office, on a schedule determined by your supervisor. Remote positions will be considered for candidates located outside of these regions . The in-office requirement and schedule are subject to change based on the needs of the program and the organization. Please note: We are not currently able to employ individuals residing in Ohio, North Dakota, Washington, or Wyoming. You Will: • Translate clinical symptom evaluations and manualized therapeutic protocols into reliable, consistent, precise, and scorable evaluation criteria., • Design and implement metadata standards and protocols for multi-rater clinical evaluation systems, enabling crowd-sourced ratings from diverse clinical experts., • Set reliability standards and adjudication logic for resolving disagreements among clinical annotators, ensuring consistency across large-scale annotation efforts., • Establish and enforce quality assurance processes, versioning systems, and comprehensive documentation for all evaluation rubrics and measurement frameworks., • Contribute to scientific publications, white papers, and technical documentation of measurement methodologies and validation studies., • Collaborate with clinical leadership to ensure evaluation criteria accurately reflects clinical best practices, safety standards, and clinician feedback., • Supervise and mentor a small team of data analysts and engineers, providing guidance on evaluation methodologies, statistical analysis, and rubric implementation., • Collaborate with other technical project stakeholders, to ensure that technical definitions and requirements of all curated rubrics and resources are being met. You Have: • PhD, PsyD, MD, or equivalent experience in measurement science, psychometrics, biostatistics, clinical psychology, epidemiology, or related field, • 8+ years of applied evaluation experience in clinical research, health outcomes research, or psychometric assessment, • 5+ years of experience with patient evaluation, clinical rating scales, or performance assessment frameworks, • 5+ years of experience in at least one scientific programming language (e.g., Python/R, Matlab) and related toolboxes or frameworks (e.g., Tidyverse, Scipy, Sklearn, Polars, Pytorch) is required. Experience can be concurrent with education., • 5+ years of experience with applied statistics, including reliability analysis, classical test theory, item response theory, or factor analysis., • Demonstrated leadership of multi-rater or benchmark systems. #LI-hybrid #LI-remote Our Benefits Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, flexible work schedules, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our ___. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants for employment, regardless of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship status, marital status, military or veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by applicable federal, state, or local laws. In compliance with California law, we also prohibit discrimination based on reproductive health decision-making, status as a victim of domestic violence, sexual assault, or stalking, or any other category protected by the California Fair Employment and Housing Act (FEHA). In New York, we extend this prohibition to include status as a victim of domestic violence, familial status, or any other characteristic protected by the New York State Human Rights Law (NYSHRL). Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job, please contact our HR Department at ___ This policy applies to all aspects of employment, including recruitment, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Patient Services Program Manager PSPM within Eisai Market Access will oversee day-to-day program operations of Eisai patient support programs to assure quality and business rules compliance. This role will work to identify continuous improvement opportunities and escalate as appropriate. The PSPM will be responsible for building internal processes and documentation to assure successful program oversight. The PSPM will conduct routine call monitoring and review of external vendors. The PSPM will build budget requirements/proposals and track program operational costs and FTEs. The PSPM will partner with the field-based access and reimbursement team to resolve patient/provider issues. This role will be a part of the strategy/program development process by sharing feedback and ideas. This position will work cross-functionally with applicable Eisai stakeholders to include other Market Access teams, Compliance, Legal, Training and Internal Audit. Responsibilities: • Support definition of access & reimbursement strategy for assigned marketed product in Neurology., • Assist in monitoring of assigned program operations including compliance, and quality auditing., • Support implementation of training initiatives and other learning opportunities targeted to each product's current reimbursement environment and patient assistance needs., • Support maintenance of comprehensive dashboard reports and business reviews as directed., • Maintain and share accurate and compliant information (e.g., Coverage, Coding, and Payment across Medicare, Medicare Part D, Commercial Payors) to cross-functional stakeholders, as directed., • Oversee delivery by external vendors supporting patient services programs., • Engage with external partners (e.g., reimbursement support vendors, PAP distribution vendors, Medicare/Medicaid policy development stakeholders, reimbursement and PAP experts, healthcare professionals, payers) to track external landscape impacting patient services strategy, as directed., • Support and facilitate CRC submission of new materials and on-going review and re-submission of expiring materials. Qualifications: • Bachelor's degree in related field (Master's preferred) with 5+ years of relevant experience in pharma/biotech industry., • Experience in pharma reimbursement including US reimbursement system in any of the major payer segments (Medicare, Medicaid, Federal, Managed Care); related or additional experience in pharmaceutical sales and/or marketing is preferred., • Experience supporting key compliance areas related to the provision of reimbursement support services., • Experience managing vendors/providers., • Experience with end-to-end technology sourcing to pay process., • Proven performance in earlier role., • The ability to travel approximately 10-12% to meetings, vendors, training, etc. Skills:Communication & Cross-functional Influence, Critical Thinking & Business Agility, Industry & Regulatory (Market Access), Mentoring/ People Development, Patient Services Strategy, Project Management Eisai Salary Transparency Language: The annual base salary range for the Patient Services Program Manager is from :$91,500-$120,100 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Summary of Position • Perform clinical reviews within the Medical Management Operations Concurrent Review utilization management department., • Ensure accurate administration of benefits, execution of clinical policy and timely access to appropriate levels of care. Principal Accountabilities • Under the direction of the leader, is responsible for the execution of efficient departmental processes designed to manage inpatient utilization within the benefit plan., • Act as the clinical coordinator collaborating with members and facilities to evaluate member needs within the inpatient setting., • Establish and maintain active working relationships with assigned facility care managers/utilization management departments to facilitate appropriate clinical reviews and patient care., • Enter and maintain documentation in the TPH platform meeting defined timeframes and performance standards., • Communicate authorization decisions and important benefit information to providers and members in accordance with applicable federal and state regulations, and NCQA and business standards., • Review and investigate member and provider requests to determine appropriate utilization of benefits and/or claim adjudication., • Research evidence-based guidelines, medical protocols, provider networks, and on-line resources in making coverage determinations and recommendations., • Prepare and present clinical case summaries in routine inpatient rounds., • Maintain an understanding of utilization management, program objectives and design, implementation, management, monitoring, and reporting., • Identify quality, cost and efficiency trends and provide solution recommendations to Supervisor/Manager., • Actively participate on assigned committees., • Perform other related projects and duties as assigned. Qualifications Education, Training, Licenses, Certifications • Associate's degree or bachelor's degree in nursing., • Valid RN License without restriction., • May require a CME accreditation in specific specialties., • Certification in utilization or care management preferred Relevant Work Experience, Knowledge, Skills, and Abilities • 4 - 6+ years of Nursing experience., • Case and/or utilization management/care coordination and managed care experience., • Strong communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience., • Organizing and prioritizing skills, and strong attention to detail., • Trained in the use of Motivational Interviewing techniques., • Experience working in physician practice and/or with electronic medical records., • Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.)., • Proficiency with the use of mobile technology (Smartphone, wireless laptop, etc.). Additional Information, • Requisition ID: 1000002996, • Hiring Range: $68,040-$118,800

Principal Product Manager Syneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities * Define and communicate long-term product vision and strategy across a portfolio of products, platforms, or capabilities aligned with business objectives. * Partner with executive leadership to shape business strategy through product insights, market intelligence, and customer understanding. * Ensure alignment of product goals across teams and functions, including engineering, data science, design, commercial, and operations. * Conduct in-depth market, customer, and competitive analysis to identify opportunities, risks, and emerging trends. * Oversee the full product lifecycle across multiple products or capabilities, from ideation through growth, optimization, and sunset. * Act as a senior voice of the customer, ensuring customer needs, regulatory considerations, and usability are reflected in product strategy. * Define and monitor success metrics and key performance indicators (KPIs) at the product and portfolio level to drive outcomes-based decision-making. * Identify strategic, operational, and regulatory risks and develop mitigation strategies to ensure successful product delivery and adoption. * Influence prioritization and investment decisions to maximize customer value and return on investment. * Lead through influence by coaching and mentoring Product Managers and Senior Product Managers, and by establishing product best practices. * Drive consistency and scalability across products by defining frameworks, standards, and reusable capabilities. * Build and maintain strategic partnerships with internal teams, customers, vendors, and external partners that enhance the overall product value proposition. * Represent the product organization with key customers, partners, and industry forums as a product thought leader, as appropriate. * Bachelor's degree (BS/BA) in Information Systems, Management, Statistics, Computer Science, Data Science, Engineering, or a related field. * Extensive experience leading product strategy and delivery for complex software, technology-enabled, or data-enabled products in healthcare, life sciences, or other regulated industries. * Demonstrated ability to define and evolve long-term product vision and strategy across multiple products or platforms. * Proven experience influencing executive stakeholders and driving alignment across complex, cross-functional organizations. * Strong business acumen with experience developing product investment cases and prioritization frameworks. * Deep understanding of customer needs, industry trends, and competitive landscapes within healthcare or life sciences. * Ability to anticipate regulatory, compliance, and market changes and proactively adapt product strategy. * Strong product-level understanding of technology and data concepts sufficient to guide strategic decisions and evaluate tradeoffs. * Ability to partner effectively with engineering, data science, and architecture leaders without requiring hands-on technical implementation. * Exceptional verbal and written communication skills, with the ability to convey complex concepts clearly to executive and non-technical audiences. * Strong ability to lead through influence, build consensus, and navigate ambiguity. * Strategic, outcomes-oriented mindset with a focus on delivering measurable business and customer value. * Strong analytical and problem-solving skills to inform decision-making at scale. * Comfortable operating in dynamic environments and adapting strategy in response to change. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Dir, Epidemiology Pipeline (TA - Virology) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities JOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. *Looking for SME in Virology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. *Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. *Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. *Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. *Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. *Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. *Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. *Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. *Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services. Requirements: *SME in Virology Clinical Trials *Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); *Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; *Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); *Excellent communication, presentation, both written and spoken; *Strong personal communication and team-oriented skills; *Demonstrated leadership and technical skills. We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Dir, Epidemiology Pipeline (TA-Immunology) Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program., • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people., • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong. Job Responsibilities JOIN OUR TALENT NETWORK. This position is part of an ongoing talent pipeline; while there is no immediate opening, qualified candidates will be considered as opportunities become available. *Looking for SME in Immunology Clinical Trials-Serves as a scientific resource for RWLP management, Company senior management, and other Functions within Company providing expertise in multiple scientific areas. *Works hand-in-hand with RWLP management, business development, and operations personnel to develop and win global business opportunities; helps to lead the development and delivery of project proposals, bid defenses, and represents capabilities presentations. *Provides overall scientific oversight of selected projects, responsible for meeting or exceeding customer expectations for timelines, budgets, quality, and overall satisfaction. *Coordinates with the project manager to oversee the scientific aspects of study start-up and ongoing study management. Leads the development of and/or peer-review essential study documents including the protocol, case report forms, statistical analysis plan, study management plans, and interim/final study reports. Facilitates scientific advisory boards for safety studies and produces scientific reports/manuscripts/abstracts/presentations. *Maintains a strong working understanding of clinical and epidemiological practice guidelines, clinical research models, protocol designs, real-world research development trends, and regulatory expectations and develops trainings for RWLP/Company organization to enhance their familiarization of epidemiologic study designs and applicable guidelines. *Responsible for the continued building of organizational capacity, improvement of scientific and operational processes and methodologies for non-traditional site management tasks (i.e., remote or central monitoring approaches, minimized regulatory document collection, etc.), integrated RWLP technology solutions including secondary database resources, and RWLP Standard Operating Procedures (SOP) development and maintenance. *Works collaboratively across the organization to help develop business opportunities in the area of post marketing safety commitments and/or risk management; develops and recommends techniques to improve productivity, increase efficiencies, cut costs, take advantage of opportunities, and maintain state-of-the-art practices. *Works to develop collegial relationships with sponsors, thought-leaders and clinical investigators. *Develops abstracts, provides podium presentations, and leads authorship of articles, manuscripts, etc. in industry and peer-reviewed journals to promote Company services. Requirements: *SME in Immunology Clinical Trials *Requires graduate degree in Epidemiology, Statistics, or Public Health; (Masters; Preferred Doctorate); *Requires in-depth knowledge of and experience with a variety of study designs; familiarity with post-marketing and late phase study designs as well as relevant guidelines preferred; *Requires basic knowledge of statistical programming language(s) (e.g., SAS, R, Python); *Excellent communication, presentation, both written and spoken; *Strong personal communication and team-oriented skills; *Demonstrated leadership and technical skills. We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Patient Services Senior Program Manager PSPM within Eisai Market Access will oversee day-to-day program operations of Eisai patient support programs to assure quality and business rules compliance. This role will work to identify continuous improvement opportunities and escalate as appropriate. The PSPM will be responsible for building internal processes and documentation to assure successful program oversight. The PSPM will conduct routine call monitoring and review of external vendors. The PSPM will build budget requirements/proposals and track program operational costs and FTEs. The PSPM will partner with the field-based access and reimbursement team to resolve patient/provider issues. This role will be a part of the strategy/program development process by sharing feedback and ideas. This position will work cross-functionally with applicable Eisai stakeholders to include other Market Access teams, Compliance, Legal, Training and Internal Audit. Responsibilities: • Support definition of access & reimbursement strategy for assigned marketed products., • Assist in monitoring of assigned program operations including compliance, and quality auditing., • Support implementation of training initiatives and other learning opportunities targeted to each product's current reimbursement environment and patient assistance needs., • Support maintenance of comprehensive dashboard reports and business reviews as directed., • Maintain and share accurate and compliant information (e.g., Coverage, Coding, and Payment across Medicare, Medicare Part D, Commercial Payors) to cross-functional stakeholders, as directed., • Oversee delivery by external vendors supporting patient services programs., • Engage with external partners (e.g., reimbursement support vendors, PAP distribution vendors, Medicare/Medicaid policy development stakeholders, reimbursement and PAP experts, healthcare professionals, payers) to track external landscape impacting patient services strategy, as directed., • Support and facilitate CRC submission of new materials and on-going review and re-submission of expiring materials. Qualifications: • Bachelor's degree in related field (Master's preferred) with 8+ years of relevant experience in pharma/biotech industry., • Experience in pharma reimbursement including US reimbursement system in any of the major payer segments (Medicare, Medicaid, Federal, Managed Care); related or additional experience in pharmaceutical sales and/or marketing is preferred., • Experience supporting key compliance areas related to the provision of reimbursement support services., • Experience managing vendors/providers., • Experience with end-to-end technology sourcing to pay process., • Proven performance in earlier role. Skills:Communication & Cross-functional Influence, Critical Thinking & Business Agility, Industry & Regulatory (Market Access), Mentoring/ People Development, Patient Services Strategy, Project Management Eisai Salary Transparency Language: The annual base salary range for the Patient Services Senior Program Manager is from :$149,300-$195,900 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai's human health care (hhc) mission. We're a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer's disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. Analyzes business and technical processes to formulate and develop new and modified business information processing systems. Develops, maintains, and establishes operational specifications for systems considering such things as information flow, volume, ad hoc reporting, analysis and document format. Represents the business unit to define requirements and business cases for the technology developments. Coordinates with business and technology teams ascertaining system requirements, such as program functions, output requirements, input data acquisition, execution of users acceptance and may coordinate testing, and system techniques and controls. Requires knowledge of computer system capabilities, business processes, and workflow. Essential Functions Systems Technologies Leadership * Drive definition of future state solution architecture by establishing strong business relationships, creating a strategic roadmap for realizing the vision, and articulating technology impact to business processes and the overall function. * Provide strategic oversight of relevant technologies and platforms. * Monitor industry & technical trends and recommend appropriate technologies and platforms to accommodate evolving regulatory requirements, user needs and business and functional requirements. * Lead the development, support and rollout of relevant technologies and platforms. * Accountable for overall quality and delivery of technology solutions. Application Support and Operations Management * Manage the development, deployment, monitoring, maintenance, upgrade, and support of relevant and platforms with business and IT and stakeholders as required. * Oversee provision of end-user services, including technical support services. * Coordinates and monitors support activity daily. * Escalates major incidents within the IT organization and/or cloud provider. * Communicates support status on a regular basis. * Ensure managed service partners are meeting established SLAs. * Oversees SaaS provider system and support performance. * Manage IT assets and software components and liaise with infrastructure teams for hardware and equipment asset management, as required. * Assist in negotiations and administer vendor, outsourcer, and consultant contracts and service agreements, as required. Requirements * Education, Work Experience, and Domain Knowledge * College diploma or university degree in the field of computer science, information science, management information systems, or business administration. * 5-7 years related work experience in pharmaceutical domain designing, implementing, and supporting Enterprise-grade Revenue Management (Contracting, Gov't Pricing) oriented technical solutions (e.g., Model N Powered N) meeting complex business requirements. * Minimum 4 years' experience supporting /administering Model N Power by N SaaS platform. * Leadership and Teamwork * Demonstrated skills in helping negotiate priorities and resolving conflicts among project and functional stakeholders. * Demonstrated ability to influence and drive adoption of new technologies, processes, and solutions. * Communication, Organization and Problem-Solving Skills * Strong problem-solving and software triage skills with ability to work cross-functionally in a fast-paced and rapidly changing work environment to dissect root cause of issues creating the best solution for Eisai considering quality, cost, and speed requirements * Excellent written and verbal communication skills and strong cognitive ability especially with respect to understanding, documenting, and describing complex technical subjects. * Excellent interpersonalandcollaborativeskills with astrong customer-centricfocusare necessary. * Strong project management with ability toplan,organize, prioritize, and work effectively in aconstantlyfast paced andchangingdynamicenvironment. * Eisai Core Values * Consistent demonstration and embodiment of Eisai company core values Collaboration, Excellence, Innovation, Integrity, Passion, Patient/Stakeholder Centricity. * Information Technology Planning, Analysis, Design, Architecture and Management * The ability to work at all levels of the organization to develop a vision for platform roadmaps and maintain consensus around the strategic direction allowing us to meet Eisai business needs. * Strong understanding of project management principles and Systems Development Life Cycle standards and familiarity with agile software delivery methodologies such as Scrum. * Experience in managing application / system changes in accordance with computer system validation, 21 CFR Part 11 and GxP policies and /or Regulatory Controls (e.g., SOX- Sarbanes-Oxley) Eisai Salary Transparency Language: The annual base salary range for the Manager, Americas Revenue Management Platform IT is from :$123,600-$162,200 Under current guidelines, this position is eligible to participate in : Eisai Inc. Annual Incentive Plan. Final pay determinations will depend on various factors including but not limited to experience level, education, knowledge, and skills. Employees are eligible to participate in Company employee benefit programs. For additional information on Company employee benefits programs, visit ___. Certain other benefits may be available for this position, please discuss any questions with your recruiter. Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status. Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans. Eisai Inc. participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security in partnership with the Social Security Administration that allows participating employers to electronically verify the employment eligibility of all new hires in the United States. Please click on the following link for more information:

Job details About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. Exciting Opportunity at MSK: Manager - Epic Technology Services (Environment & Release Management) As Manager - Epic Technology Services (Environment & Release Management), you'll lead the planning and coordination of Epic software releases across MSK's Epic environment landscape. This includes oversight of quarterly Epic upgrades, Service Updates (SUs), and Release Authorizations (RAs) to ensure all release cycles are executed predictably, securely, and in full alignment with MSK operational and compliance requirements. This role requires strong collaboration across Epic Technology Services, Epic Hosting, application teams, Infrastructure, IAM, Security, Integration, Endpoint Services, Field Services, Virtualization, and Business Continuity teams. The ideal candidate has deep experience supporting Epic environments and managing upgrade project/cutover plans. Role Overview Epic Release Coordination * Provide oversight of the Epic software lifecycle, including Service Updates (SUs), quarterly upgrades, and environment planning strategy. * Manage and coordinate MSK's quarterly Epic upgrades, updates, and Release Authorizations (RAs) - including planning, readiness, cutover oversight, post-deployment validation, and any emergency or regulatory releases. * Experience with Epic Software build tracking, change management, and Data Courier and Content Management processes. * Facilitate Epic upgrade meetings and Staying Current Captains meetings to ensure cross-team alignment. * Manage upgrade project plans and cutover plans, ensuring alignment with Epic Hosting, Infrastructure, and Application teams. * Lead MSK's Epic release/upgrade meetings, maintaining clear timelines, dependencies, and communication plans. * System analyst or equivalent experience with implementation or operational support of Epic Software, or other IT enterprise EHR systems preferred. * Epic experience with Epic's User Web, Nova, Sherlock, and Release Authorization processes preferred. Release Planning, Readiness & Communication * Oversee Nova notes management and assignment, ensuring timely review and action by responsible teams. * Maintain release readiness frameworks: cutover playbooks, readiness checklists, rollback procedures, risk assessments, approvals, and decision logs. * Communicate release scope, timelines, risks, and impacts to Epic teams, operational groups, and leadership. * Collaborate with Training, Communications, and Clinical Operations to ensure end user readiness. Testing Support & Quality Assurance * Work with MSK's testing and QA teams to ensure testing is completed according to established timelines and deliverables. * Monitor testing progress and escalate blockers or risks. * Ensure testing teams receive environment readiness updates, release notes, and technical details required for validation. * Review testing summaries and readiness artifacts to support go/no-go decisions. Environment & Deployment Alignment * Ensure MSK Epic system integrity through strong knowledge of Epic system architecture (e.g., Chronicles, Interconnect, Hyperspace, web services). * Maintain understanding of MSK's Epic integrations, including Rhapsody, HL7, web APIs, and third-party systems. * Oversee MSK's environment refresh strategy, including planning, sequencing, prerequisites, and communication. * Collaborate with Epic Hosting, Infrastructure, DBA, IAM, Security, and Integration teams to ensure environment synchronization and technical readiness. * Provide oversight of MFA and other technical configurations related to Epic access, workflows, and deployment activities. * Ensure MSK follows security best practices across environment and release operations. * Oversee Disaster Recovery (DR) testing in partnership with Business Continuity teams. * Partner with Endpoint Services to ensure Epic-connected endpoints meet OS and patching standards. * Collaborate with Field Services and application teams to ensure Business Continuity Access (BCA) workstations remain updated and operationally ready. * Work closely with the Virtualization team to support Epic Hyperdrive delivered via Citrix, ensuring performance, readiness, and environment alignment. * Support deployments across non-production and production Epic environments. Operational Oversight, Documentation & Audit * Review and coordinate follow-up actions for Downtime Prevention Escalations (DPE), Security & Privacy Risk Escalations, and Care Concerns Bulletins. * Maintain thorough release documentation including cutover plans, readiness packets, testing summaries, issue logs, and decision records. * Support SOC2, ITGC, and internal audits related to release governance, access controls, and technical readiness evidence. * Continuously improve release management processes, communication workflows, and governance structures. Key Qualifications * 3-5+ years experience with enterprise IT system activities including implementation projects, upgrade projects, and periodic maintenance. * Strong understanding of Epic upgrade cycles, updates, Nova workflows, and Release Authorization (RA) processes. * Experience managing project plans and cutover plans for Epic/EHR implementations and upgrades. * Experience with Epic software build tracking, change management, and Data Courier and Content Management processes. * Experience working with ITSM/ITIL processes; familiarity with ServiceNow for change and incident management. * Familiarity with HL7, integration workflows (e.g., Rhapsody), and SQL/database fundamentals. * Strong communication and collaboration skills with the ability to work cross-functionally across application, technical, and operational teams. * Able to coordinate and participate in scheduled downtimes and other system events during nights and weekends as required. * High attention to detail with strong documentation and audit readiness discipline. Core Skills * Skilled at coordinating multi-team upgrades, cutovers, and release readiness. * Deep understanding of Epic architecture, integrations, environment dependencies, Citrix/Hyperdrive, MFA/security configurations. * Works effectively across Application, Infrastructure, IAM, Security, Hosting, Integration, Endpoint Services, Field Services, and Virtualization teams. * Demonstrates ownership, consistency, and continuous improvement of MSK's Epic release lifecycle. * Exceptional communicator able to translate technical concepts for executive, clinical, and operational leaders. * Analytical problem-solver who anticipates risk, drives structured change control, and champions continuous improvement. Additional Information * Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday * Location: Hybrid; 3x a month (with flexibility as needed) at 885 Third Ave, New York, NY * Reporting to Director, Epic Technology Services Helpful Links: Pay Range: $124,000.00 - $204,700.00 FSLA Status: Exempt Closing: At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Job Description AKIRA – Assistant Store Manager (Full Time) In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Other-Worldly Customer Service and Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to Act and Think Like an Owner, and this belief can be reflected across all areas of the company. Position: Assistant Store Manager Position Summary: AKIRA Assistant Store Managers are goal-driven leaders and dynamic salespeople. They are deeply committed to delivering a world-class styling experience, fostering a high-energy team environment, and driving consistent results. By leading through action and operating with an ownership mindset, our Assistant Store Managers play a critical role in talent development, customer satisfaction, and store performance. Key Responsibilities * Assist store management in recruiting, interviewing, and onboarding exceptional team members * Support training, coaching, and talent retention to build a high-performing team * Help create and maintain a positive, energized, and inclusive store atmosphere * Reinforce and embody AKIRA's 5 Steps of Selling on the floor * Deliver real-time and written performance feedback to team members * Motivate and inspire employees to exceed individual and team goals * Ensure daily operations, merchandising, and store visuals meet AKIRA standards * Support in upholding and enforcing company policies and procedures * Achieve and exceed personal sales goals with passion and consistency * Contribute to overall store sales goals (daily, weekly, and monthly) * Lead by example and promote AKIRA's brand values and 4 Principles Qualifications * Minimum 1 year of retail experience, with some exposure to leadership or management * Passion for fashion and strong awareness of current trends * High energy, strong work ethic, and performance-driven mindset * Leadership potential with the ability to guide, support, and motivate a team * Excellent communication, organizational, and time-management skills * Ability to work efficiently in a fast-paced, high-volume environment * Willingness to adapt to change, take initiative, and solve problems * Familiarity with visual merchandising and exceptional customer service standards * Basic knowledge of store operations, including inventory control and loss prevention * Collaborative spirit with the ability to build strong working relationships Physical Requirements * Ability to repetitively push, pull, and lift up to 50 lbs. * Comfortable standing and walking for extended periods, including 10–12 hour shifts Benefits and Perks AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet Insurance, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and a generous employee discount. We’re committed to internal growth, providing meaningful development and career advancement opportunities. Compensation At AKIRA, we are committed to fair and transparent compensation practices. Compensation for this position will be determined based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process. Job Type: Full Time

Job Description Janie and Jack is looking for an inspired Assistant Store Manager to become an integral part of our team! The Assistant Store Manager is a champion of the business and leads confidently to drive exceptional results. You are looked to for expertise, direction, communication, and feedback to help the team achieve their goals. You are obsessive about creating a store environment focused on our customer and provide an engaging and convenient shopping experience for everyone. What you will do: • Supports General Manager in managing the day-to-day operations of the store to ensure the store meets KPI’s., • Cooperates with General Manager to develop clear action plans for store and thrives to achieve objectives, deliverables, and timelines of plan., • A result driven role model for the team in sales generation and leads with exceptional customer focus, monitoring and coaching staff to continually improve selling opportunities and build genuine customer relationships., • Creates and implements visual and merchandising strategies to increase sales; understands floor capacity and store layout., • Utilizes tools and resources to enhance the customer experience., • Thrives in change and uncertainty and generates ideas to evolve and grow the business., • Motivates and inspires the team to achieve/exceed hourly, daily, weekly business goals through in-store and omni selling, using strong business acumen skills., • Creates and maintains a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand., • Supports the General Manager on building a dynamic team by networking, recruiting, and anticipating future needs based on business objectives., • Accountable for self and consistently holds others accountable., • Operationally strong and resourceful., • Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance in partnership with the General Manager., • 2-4 years retail sales experience with management experience (preferred)., • Experienced leadership with demonstrated experience in meeting/exceeding sales and profits., • Training skills to elevate the team’s product knowledge and selling skills., • Experience implementing merchandising strategies and changing visual sets., • Acts with authenticity, sincerity, and transparency., • Available when needed, including nights, weekends, and holidaysin addition to our peak business periods such as the holiday season., • Ability to constantly bend, open, lift, carry and move merchandise and fixtures up to 40 pounds as needed., • The Product—so good, and you’re able to use your employee discount on all of it!, • The People—ask anyone who works here…we have incredible people on our team!, • The Experience—you’ll enjoy a rewarding career at a respected global children’s brand!, • The Benefits—a generous employee discount that you can use on all in-store, • merchandise!, • Competitive Paid Time Off plan*, • Extensive 401(k) plan with company matching*, • Medical, dental, vision and life insurance*, • Employee Assistance Program with resources like financial and legal assistance, emotional work/life counseling, health, and wellness resources, • Tuition reimbursement* Actual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. Sales Leads, Assistant Managers, General Managers and District Managers are eligible for the quarterly bonus program.

Position Overview: We are seeking a highly skilled and experienced Blue Cherry ERP Manager to join our team. The ideal candidate will be responsible for overseeing the effective implementation, configuration, and maintenance of our Blue Cherry ERP system. You will play a pivotal role in optimizing business processes, improving efficiency, and ensuring the ERP system aligns with our organizational needs. Key Responsibilities: • Collaborate with cross-functional teams to gather and define system requirements., • Monitor system performance, troubleshoot issues, and implement solutions as needed., • Provide user training and support to ensure proper utilization of the ERP system., • Oversee system upgrades, patches, and enhancements, ensuring minimal disruption to operations., • Configure and customize the ERP system to meet specific business requirements., • Develop and maintain system documentation, including user guides and training materials., • Manage the end-to-end implementation and integration of the Blue Cherry ERP system., • Stay up-to-date with industry trends and best practices in ERP management., • Ensure data integrity and security within the ERP system., • Manage vendor relationships and contracts related to the ERP system. Qualifications: • Bachelor's degree in Information Technology, Business Administration, or a related field., • Proven experience in managing and implementing Blue Cherry ERP systems., • Strong knowledge of ERP, EDI process best practices, and industry standards., • Excellent project management skills with a track record of successful ERP implementations., • Proficiency in system configuration and customization., • Strong analytical and problem-solving abilities., • Ability to work collaboratively in a team-oriented environment.

Job Description About Us: Jennifer Miller is a boutique jewelry company with locations on the Upper East Side, the Hamptons, Palm Beach, and Miami. Retail Manager The Retail Manager is responsible for driving sales performance, ensuring operational excellence, and effectively managing team performance to support overall business growth. Sales Leadership & Performance • Foster and maintain a luxury selling environment that consistently exceeds sales goals and enhances client retention., • Develop and execute strategies to achieve daily, weekly, monthly, and annual sales targets., • Set clear individual sales goals and hold team members accountable for performance.Operations, • Oversee all aspects of store operations to ensure efficiency, organization, and compliance., • Maintain strong operational standards and ensure all team members are properly trained and executing consistently., • Support the day-to-day functions of the business, ensuring adherence to company policies and procedures., • Manage inventory processes., • Support website fulfillment as needed.Team Development & Manpower Management, • Develop and inspire team members through ongoing coaching, real-time feedback, and structured performance reviews., • Identify individual strengths and optimize scheduling to maximize productivity and sales opportunities., • Recruit, hire, and retain top talent while building a strong pipeline and succession plan for future growth.Merchandising & Store Environment, • Support merchandising initiatives and contribute to the overall visual and brand aesthetic of Jennifer Miller.Trunk Shows The ideal Retail Manager candidate will have 3+ years of retail store leadership experience, and a minimum of 5 years in retail. Knowledge of the Upper East Side Customer is a plus. Knowledge of jewelry and accessories is a plus. Knowledge of Shopify a plus.

Job DescriptionBenefits: • Bonus based on performance, • Company parties, • Employee discounts Responsibilities: • Regularly visit multiple store locations to supervise daily operations, • Ensure staff are following company procedures and providing excellent patient care, • Assist in recruiting, onboarding, and training new staff when needed, • Support doctors and manager by helping with supply orders, frame inventory, and operational needs, • Coordinate equipment maintenance, repairs, or replacements as needed, • Serve as the first point of contact for staff questions and problem-solving, • Monitor store organization, cleanliness, and inventory levels, • Communicate with management about staffing, operational updates, and improvements Qualifications: What Were Looking For: • Previous experience in an optical setting (optical supervisor, optical manager, or similar role), • Strong organizational and leadership skills, • Strong understanding of optical sales, products, and frame/lens selection, • Knowledge of insurance and medical billing processes related to eye care, • Leadership or supervisory experience, • Ability to travel between multiple locations in NYC/nearby areas, • Confident communicator who can motivate and support staff, • Problem-solver with a proactive, can-do attitude, • Bilingual (English/Spanish)

Job Description Our Upper East Side boutique is a flagship location, serving a sophisticated and loyal clientele with significant opportunity for continued growth. THE OPPORTUNITY We are seeking a Store Manager who is equal parts sales driver, relationship builder, and team leader. This is a client-first, high-energy role for someone who: -Knows how to bring in business, not just manage it -Builds authentic, long-term client relationships -Leads with presence, confidence, and positivity -Thrives in a luxury, fast-paced, people-driven environment You will take full ownership of the boutique’s success by driving revenue, developing a strong team, and creating an exceptional in-store experience that keeps clients coming back. KEY RESPONSIBILITIES Sales Leadership & Client Development -Drive and exceed sales goals through exceptional service and relationship-building -Actively develop new business and cultivate a loyal, high-value client base -Lead by example on the sales floor & beyond by engaging, styling, and closing sales -Maintain a luxury selling environment that is warm, personalized, and elevated -Implement client outreach strategies, including follow-ups, events, and networking Team Leadership & Development -Build a strong, motivated, and client-focused team culture -Set clear expectations and hold the team accountable to performance goals -Provide ongoing coaching, feedback, and development (e.g., weekly touch bases) -Identify strengths and optimize scheduling to maximize productivity and sales -Collaborate on recruiting, hiring, and retaining top-tier talent Operations & Business Management -Oversee all aspects of daily store operations with a high level of organization and detail -Ensure operational excellence across inventory, processes, and policies -Manage inventory and support website fulfillment as needed -Utilize our POS system for sales tracking, reporting, and client management -Ensure the right people are in the right place at the right time -Shopify knowledge to support online and in store sales Merchandising & Store Experience -Maintain an elevated, visually compelling store environment aligned with the brand -Support merchandising and product presentation -Ensure every detail contributes to a seamless and beautiful client experience Events & Trunk Shows -Participate in and support trunk shows and events across the U.S. -Leverage events and client connections as an opportunity to build relationships and drive sales THE IDEAL CANDIDATE -4+ years of store manager experience ( must have store manager experience) -Proven ability to drive sales and build a client base -Strong interpersonal skills with a natural ability to connect (“gift of gab”) -Energetic, upbeat, and engaging presence on the floor -Experience managing and developing high-performing teams -Detail-oriented with strong operational awareness -Experience with Shopify and retail systems -Strong sense of style and understanding of luxury presentation -Familiarity with the Upper East Side client is a plus -Background in jewelry, accessories, or luxury retail is a plus -Ability to travel for trunk shows -Demonstrated longevity and growth in prior roles COMPENSATION -Bonus Potential: Performance-based -Employee product discounts -401k & health benefits -Opportunity for growth within a growing multi-location brand WHY THIS ROLE This is not a passive management role. This is an opportunity to own a business within a business in one of NYC’s most prestigious retail markets. If you are someone who thrives on building relationships, leading people, and driving meaningful results, and are surrounded by beautiful products and a loyal client base, this is an exciting opportunity.

Job DescriptionThe Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near-BOM level, executing bakery operations with urgency, accuracy, and accountability while building the leadership skills needed to run a bakery independently. This role blends hands-on operational excellence with talent development, administrative ownership, and team leadership. ABOMs act as a true extension of the BOM and must be capable of stepping into full bakery ownership when needed. KEY RESPONSIBILITIES: Operational Execution•Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists•Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards•Support ordering, inventory accuracy, and shrink control•Assist in schedule creation and labor execution to meet operational targets Talent & Team Development•Support recruiting, interviewing, onboarding, and training of new staff•Deliver consistent coaching and real-time performance feedback•Hold team members accountable to standards while reinforcing a growth mindset culture•Ensure onboarding and training programs are executed to company standards Leadership & Ownership•Manage bakery operations independently in the absence of the BOM•Model urgency, accountability, and operational discipline•Partner with BOM and Area leadership to identify operational gaps and implement solutions•Maintain continuity of operations during leadership transitions or staffing shortages•Other duties as assigned WHAT SUCCESS LOOKS LIKE:•Able to independently execute all BOM-level administrative and operational tasks•Bakery is fully staffed, trained, and operating at high standards•Strong culture of accountability and consistency•Acts as a reliable operational leader during any coverage scenario•Demonstrates clear readiness and upward mobility toward a BOM role QUALIFICATIONS & EXPERIENCE:•1+ year leadership experience in restaurant, retail, or hospitality operations•Strong operational discipline and attention to detail•Ability to coach and develop hourly team members•Comfortable working in fast-paced, high-volume environments•Ability to perform all bakery roles during peak business periods•Strong communication and problem-solving skills SWEET POSITION PERKS:•Competitive pay + bonus eligibility: $20.00 - $23.00/hr•Medical, dental, vision & pet insurance•Paid vacation + wellness days•Career development pipeline into BOM leadership•Free cookies every shift •Fun, fast-paced team cultureAbout us:Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Job DescriptionBenefits: • Company parties, • Competitive salary, • Free uniforms Join the team at one of Brooklyns most scenic attractions, featuring views of Manhattan, the Brooklyn Bridge, and the Statue of Liberty. Were looking for a motivated, dependable Assistant Manager to help lead daily operations and deliver an exceptional guest experience. Reports To: General Manager Schedule: Part-time, 1525 hours per week (primarily weekends, some weekdays; flexible scheduling available) Pay Rate: $21.00 per hour Location: 150 Furman Street, Brooklyn, NY 11201 (back of Pier 2, near basketball courts) Position Summary The Assistant Manager supports daily rink operations, ensuring a clean, safe, fun, and welcoming environment. This role leads by example, assists with staff supervision, and helps maintain smooth, efficient operations during busy sessions and events. Key Responsibilities • Support and oversee daily operations and team members, • Lead by example with a positive, guest-first attitude, • Assist with cash handling and control procedures, • Help manage large guest volumes (100+ guests), • Contribute to a fun, engaging guest experience, • Learn and assist with business financials and performance metrics Preferred Qualifications • Management or operations experience in entertainment, hospitality, restaurant, retail, or related industries, • Proven cash-handling experience, • Strong leadership, communication, and multitasking skills, • Reliable, punctual, and comfortable in a fast-paced environment, • Flexible availability, must be able to work, nights, weekends, and holidays If you thrive in a lively setting and enjoy leading a team to create memorable guest experiences, apply today and join our fantastic team!

About the Company Zara is a forward-thinking force in fashion; embodying what is possible when responsibility and aspiration are accessible to all. By bringing more thoughtful style to the world, we aim to provide everyone, no matter where they are, with the inspiringly beautiful, always on-trend, responsibly crafted fashion they deserve. About the Role The Health & Safety Manager leads the implementation of safety strategy, programs, and compliance across companies of the INDITEX Group operating in the United States and Puerto Rico. This role is responsible for driving a proactive safety culture, ensuring regulatory compliance, managing risk at an organizational level, and partnering with senior leadership, operations, HR, and external stakeholders to continuously improve workplace health and safety performance. Responsibilities • Lead and continuously improve the company’s occupational health and safety management system across all retail and office locations in the United States and Puerto Rico., • Report directly to the Head of People Controls, ensuring alignment with HR governance, strategic priorities, and enterprise health and safety objectives., • Direct and validate enterprise-wide risk assessments/inspections, including those conducted by third-party prevention services, ensuring findings are integrated into strategic planning and operational controls., • Ensure compliance with all applicable federal, state, and local health and safety legislation, and proactively identify regulatory changes that may impact operations., • Maintain the company’s ISO 45001 certification and World Health Organization Healthy Workplace certification, including audit preparation, corrective actions, and continuous improvement initiatives., • Develop, implement, and monitor preventative health and safety programs to address identified risks and non-conformities., • Manage the health and safety training strategy, ensuring appropriate content, delivery, tracking, and effectiveness for all employee groups., • Manage and provide oversight of incident and accident investigation processes, ensuring accuracy, consistency, root-cause analysis, and the implementation of corrective and preventative actions., • Review and approve incident reports and ensure accountability for corrective action execution across departments and store management teams., • Monitor and analyze health & safety performance metrics, trends, and KPIs to drive data-informed decision-making and leadership reporting., • Oversee systems and tools used for incident reporting, investigations, checklists, mandatory training, and compliance tracking., • Manage relationships with external health and safety vendors, consultants, and suppliers, including oversight of internal applications used for supplier compliance., • Issue and approve health and safety communications, guidance, and memos to ensure consistent application of policies and regulatory requirements., • Provide leadership and subject matter expertise to HR, Operations, and senior management, including participation in the Executive Health and Safety Committee Meetings., • Collaborate with other stakeholders involving matters pertaining to workplace violence, business continuity, and other emergency situations., • Promote a strong culture of health, safety, and prevention through leadership engagement, employee involvement, and continuous improvement initiatives. Qualifications • Minimum 5 years of progressive experience in occupational health and safety, risk management, or a related field., • Experience in the retail industry or multi-location environment strongly preferred, including support of field leadership and store-level teams., • Bachelor’s Degree in Occupational Health & Safety, Business, or a similar field is required. Required Skills • Strong working knowledge of health and safety legislation, regulations, and best practices, with the ability to research, interpret, and apply OSHA and applicable state/local requirements., • Demonstrated experience developing, implementing, and maintaining H&S programs, policies, procedures, and risk assessments., • Experience supporting or maintaining an ISO 45001 or equivalent management system is strongly preferred., • Advanced proficiency in Microsoft Excel; experience with Power BI or other data visualization tools is preferred., • Experience analysing incident trends, corrective actions, audits, and leading indicators to drive continuous improvement., • Strong written and verbal communication skills, with the ability to influence stakeholders at all levels of the organization., • Self-directed, accountable, and comfortable owning decisions and outcomes., • Ability to work independently while collaborating cross-functionally with Operations, HR, Security, Facilities (General Services), Legal/Compliance, and external partners., • Willingness and ability to travel and be available as required to support business needs. Pay range and compensation package Annual compensation range $100,000 - $125,000 + discretionary bonus* Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws.* Equal Opportunity Statement Zara USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws. EOE/ DFW