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Job Description About the Team The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on-time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers. Role Overview As the Operations Manager at GOAT, you will oversee a dynamic warehouse operations team and ensure that daily capacity goals are met for our customers. This position will be responsible for monitoring order volume and determining staffing needs daily. Strong decision-making skills will be critical for this role as order volume and the operational needs of the facility can fluctuate day-to-day. The planning, organization, and execution of completing daily order volume can be challenging during our current growth, so it will be important that this position will work as a calm, objective-focused leader to make sure targets are met on a daily basis. In this role, you will: • Identify and develop operational improvements related to workflow, resources, and layout., • Work with multiple departments ( Business Development, Product, etc..) to communicate and work through potential order and inventory related issues, • Develop, implement, and enforce processes to mitigate operational misses, • Maintain a safe and healthy work environment., • Ensure facility compliance with current policies and procedures, • Cultivates and enforces best practices, • Interview, hire and develop staff, • Set daily staffing needs, • Set the tone of the leadership team with a calm, positive, focused and forward motion leadership style in a high pressure, fast work environment with consistent changes, • Be knowledgeable of the company's goals, • Have 5+ years of experience in warehouse operations in a management or supervisory role, • Ability to lead and motivate a diverse team of associates, • Is highly organized with demonstrated attention to detail, • Possesses a financial acumen – recording, tracking and reporting expense control, • Must be available and willing to work extended hours as occasionally needed per day or per week, including weekends and holidays, to meet business needs., • Strong proficiency in computer skills, • Must be able to lift and move boxes (up to 35 pounds) The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate's skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information. Hiring Range:$93,920—$117,400 USD GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries. GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients and their pets. The CSR answers telephones, greets clients, receives and transmits telephone and other messages, updates client business records, prepares invoices and collects payments, performs a variety of other related services. ESSENTIAL DUTIES & RESPONSIBILITIES • Answers telephones and places calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone system., • Screens calls to determine which should be handled by other staff members; follows established policies and procedures in referring clients for immediate treatment of animals when requests are accompanied by descriptions of acute symptoms., • Answers client’s inquiries about hospital policies, basic pet care questions, costs of immunizations and spays/neuters., • Receives and transmits telephone and fax messages accurately and promptly, • Greets clients, enters or updates client and pet information into the practice computer system, escorts the client to exam room., • Prepares health certificates, immunization certificates, and euthanasia certificates, • Prepares client invoices and obtains payment after services are performed., • Performs over the counter sales of specialty merchandise, exercising a technical knowledge of products sold, • Maintains a polished and professional appearance, • High school diploma or equivalent, • Relevant experience with basic office functions within a busy environment N/A COMPETENCIES Customer Service Representative Job Description 5/2017 • Strong customer service, • Tact and diplomacy, • Strong written and oral communication and comprehension skills, • Flexible work attitude and work habits To perform this job successfully, an individual should have knowledge of the NetSuite system; MS Excel Spreadsheet software and MS Word; MS PowerPoint Word Processing software. TRAVEL REQUIREMENTS No travel is expected for this position. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. WORKING ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company’s policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law. Customer Service Representative Job Description 5/2017 Job Type: Full-time Salary: $17.00 - $22.00 per hour Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • On-the-job training, • Paid time off, • Vision insurance Experience level: • No experience needed Shift: • Day shift, • Morning shift Weekly day range: • Monday to Friday, • Weekend availability Work setting: • In-person, • Office Ability to commute/relocate: • Verona, NJ 07044: Reliably commute or planning to relocate before starting work (Required) Work Location: In person Edit job OpenView public job page

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Opportunity for advancement, • Paid time off, • Training & developmentPosition Summary/Purpose Manage and Lead 5-6 territories in New Jersey. Offer guidance and foresight to the organization by aiding the senior management team in crafting both the long-term strategic blueprint and annual plans for the company. Promote the prompt and profitable delivery of all services, consistently surpassing company standards for quality and customer satisfaction. Uphold market leadership by fostering staff development and perpetually enhancing business processes. Guarantee the efficient management of staffing, training, documentation, inventory, equipment purchases, maintenance, record keeping, housekeeping, and employee relations Primary Responsibilities Ensure accomplishment of the objectives as stated in the strategic plan through effective implementation and ongoing refinement of the Plan. Exceed company targets for Sales, COGS, Direct Labor, Net Profit, liquidity, cash flow, quality ratings, and customer satisfaction. Research and prepare analysis documents and proposals as needed to address market trends and assist the company in meeting its long-term goals. Develop profitable relationships with customers that bring value to both parties. Foster a team-oriented atmosphere consistent with the Vision, Mission, and Core Values of the company. Provide vision, leadership, and discipline regarding long-range fiscal planning and overall financial health of the company to ensure its continuity and solvency. Provide recommendations regarding the effective use of long and short-term debt including refinancing and purchasing. Oversee the development of compensation and employee benefit policies to attract and retain highly competent personnel at all levels of the company. Ensure employment compliance with all Federal, State, and Local regulatory agencies. Ensure the continued growth of the company by developing existing people, and assisting in recruiting and selection of new, talented people into positions of leadership within the organization. Maintain market leadership through consistent implementation of state-of-the-art technology pertaining to delivery of the companys services and marketing to new clients and markets and focus on continuous process improvement across all departments. Negotiate and establish contracts beneficial to the overall success of the company while being sensitive to strategic relationships with company suppliers and partners. Work with the Operations Manager to maintain production capacity through adequate staffing, equipping, and supplying of operations. Achieve the highest degree of consistency in the implementation of company operating systems working with the Operations Manager. Build and maintain constructive relationships with professional advisors as accountant, attorney, banker, insurance agent, consultant, and other business constituencies. Secondary Responsibilities Provide expert recommendations concerning investment and cash strategies. Ensure the timely and accurate filing of all Federal, State, and Local taxes, adhering to mandated guidelines. Maintain the integrity of company vendor and customer files, including documents, analytical information, and communication notations as required. Collaborate with the Sales/Marketing Manager to oversee the development, production, and distribution of sales, marketing, and publicity material. Supervise the preparation of the annual report, summarizing progress on short and long-range plans. Direct the preparation of the annual budget and conduct regular evaluations of variance reports. Engage in active participation within trade associations, community events, charitable initiatives, and other organizations. Decision Making Authorities Establishing the long-term and short-term direction for the company. Development of the Strategic Plan. Purchases within the budget established in the Strategic Plan. Negotiating and establishing contracts. Establish compensation schedules and bonus programs. All issues and actions related to company policy. Working Relationships and Scope Maintain frequent communication with owner(s) and CEO to discuss company performance and strategic matters. Facilitate clear and effective communication between Operations, Sales, and Marketing departments to ensure alignment of company capabilities and capacity with marketing and sales strategies for target markets. Cultivate strong working relationships with relevant contacts in the insurance industry, trade associations, training providers, suppliers, and the community. Performance Skillsets Integrity o Ironclad Does not cut corners. Puts the interests of the business above self. Earns trust of co-workers. Intellectually honest, doesnt play games. Oral Communication o The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small groups, and in public speaking contexts. Adaptable and able to think on his/her feet. Demonstrates a command of the language. Easily articulates ideas and standards. Written Communication o Writes clear, precise, well organized letters, proposals, and emails. Uses proper grammar and punctuation. Demonstrates appropriate vocabulary and correct word usage. Sound Judgment and Decision Making o Demonstrates consistent logic, rationality, and objectivity in decision making. Achieves balance between indecision and uninformed hip shooting. Team Building o Achieves cohesion and effective team spirit with subordinates. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied. Shares credit. Planning and Organizing o Plans, organizes, schedules, and budgets in an efficient, productive manner. Effectively leads the long-range planning activities. Focuses on key priorities. Effectively juggles multiple projects. Pays attention to details where appropriate. Manages personal time well. Money Management o Demonstrates sound fiscal habits. Employs a disciplined approach to spending. Tracks expenditures. Works from a budget. Negotiation o Achieves favorable outcomes in win-win negotiations. Demonstrates effectiveness in salvaging tense situations. Excellence o Sets high, stretch standards of performance for themselves and their organization. Demonstrates low tolerance for mediocrity. Encourages individual initiative. Maintains a level of intensity sufficient to achieve long-range goals. Coaching o Actively and successfully trains people for their current assignments. Coaches and develops employees for promotion into positions in which they succeed. A people builder. Technology o The individual uses typical communication devices to effectively speed communication and appropriately utilizes company-approved estimating, customer contact management, standard word processing, and spreadsheet software tools to enhance efficiency and accuracy of work performed. Qualifications Knowledge, Skills, and Abilities Bachelors degree in business, accounting, or a related field, or an associate degree combined with ten (10) to fifteen (15) years of relevant experience and training, or an equivalent combination of education and experience. Additionally, a minimum of five (5) years of experience in managing other managers is required, with a diverse background across various business functions such as Sales, Operations, Administration, Accounting, and HR. Proficient in interpreting financial reports, including Profit & Loss, Balance Sheet, and Cash Flow statements. Possesses a deep understanding of how the information on these reports relates to the business activities that generate them. Skilled at analyzing results and translating them into focused actions and Key Performance Indicators (KPIs) for appropriate areas of the business. Demonstrates the ability to identify clear opportunities and threats, assess the company's strengths and vulnerabilities accurately, and grasp the overall strategic picture. Possesses strong communication skills, adept at soliciting, processing, and integrating inputs and ideas from subordinates, peers, and executives. Deals with areas of conflict or disagreement through open and honest dialogue and provides effective feedback. Exhibits an understanding of the natural sources of conflict and takes proactive steps to prevent or address them constructively when they arise. Proficient in computing rates, ratios, and percentages, interpreting financial reports, and analyzing performance against business plans and industry benchmarks. Demonstrates empathy and active listening skills, accurately tuning in to the opinions, feelings, and needs of others, encouraging open communication and feedback. Shows intermediate to advanced proficiency in using computers, the internet, PDAs, and other digital technology specific to the job, as well as in MS Word, Excel, and other industry-specific software. Working Environment During the course of performing this job, the employee will regularly engage in activities such as sitting, using hands to finger, handle or feel, reaching with hands and arms, and talking or hearing. The employee will frequently be required to stand and walk. Additionally, the job may involve regular lifting and/or moving of items weighing up to 10 pounds and frequent lifting and/or moving of items weighing up to 25 pounds. The General Manager's responsibilities encompass a variety of locations, including a typical office environment, traveling to meet customers and clients at their facilities, reviewing ongoing project progress, and inspecting completed work. Daily exposure to the shop, where vehicles and equipment are stored and maintained, is expected. Occasionally, the employee may encounter facilities with standing water and sewage, lack of heat due to utility issues, fire damage, or the presence of mold or other organic growth. The noise level in the work environment is generally quiet. Welcome to Voda Cleaning and Restoration! Are you ready to join a dynamic team that is dedicated to a new level of clean? Voda Cleaning and Restoration is not just another cleaning and restoration company; we are the vanguard of excellence in the industry, setting new standards for quality, innovation, and customer satisfaction. As we continue to expand our operations, we're on the lookout for enthusiastic and driven individuals who are passionate about making a difference and leaving a lasting impact in our customers' lives. At Voda, we understand that a clean and safe environment is essential for human well-being. We take great pride in our ability to restore order, beauty, and safety to homes and businesses after the ravaging effects of water, fire, mold, or other disasters. Our team of technicians comprises skilled professionals who excel in their respective fields, delivering nothing short of perfection in every job we undertake. What sets Voda Cleaning and Restoration apart? • Cutting-edge Technology: Embracing the latest advancements in cleaning and restoration technology, we equip our teams with state-of-the-art tools and equipment, making seemingly impossible tasks achievable., • Expertise and Training: Our employees are the heart of our success, and we invest heavily in their growth and development. We provide comprehensive training programs and continuous learning opportunities to ensure they stay at the top of their game., • Passionate Team: When you join Voda, you become part of a family that shares an unyielding passion for our mission. Together, we tackle challenges head-on and celebrate triumphs as one united force., • Client-Centric Approach: We place our clients at the core of everything we do. Our unwavering commitment to exceptional service has earned us a reputation as the go-to experts for cleaning and restoration needs., • Impactful Work: At Voda, every day presents a new chance to make a meaningful difference in people's lives. From salvaging cherished possessions to restoring homes and businesses, our work goes beyond cleaning; it gives hope and brings joy to those in distress., • Growth Opportunities: We believe in nurturing talent from within. As you grow with Voda, you'll have access to a world of opportunities for career advancement and personal growth., • Positive Environment: A positive work environment is key to our success. We encourage open communication, collaboration, and an atmosphere where creativity and ideas flourish.

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